Hewlett Packard 5QG34AA User Manual

User Guide

HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

HP Inc., 1501 Page Mill Road, Palo Alto, CA 94304, P.C. 94304–1112, Palo Alto, United States

Product notice

This guide describes features that are common to most models. Some features may not be available on your product. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides.

First Edition: March 2019

Version: A, March 2019

Document part number: L50963-001

About This Guide

This guide provides information on monitor features, setting up the monitor, using the software and technical specifications.

WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.

CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.

IMPORTANT: Indicates information considered important but not hazard-related (for example, messages

related to property damage). An Important alert warns the user that failure to follow a procedure exactly as described could result in loss of data or in damage to hardware or software. Also contains essential

information to explain a concept or to complete a task.

NOTE: Contains additional information to emphasize or supplement important points of the main text.

TIP: Provides helpful hints for completing a task.

This product incorporates HDMI technology.

iii

iv About This Guide

Table of contents

1 Getting Started ................................................................................................................................................1

Important safety information ....................................................................................................................................... 1

Product features and components ............................................................................................................................... 2

Features ........................................................................................................................................................ 2

Front panel controls ..................................................................................................................................... 3

Reassigning the function buttons ............................................................................................. 3

Rear components ......................................................................................................................................... 4

Setting up the monitor .................................................................................................................................................. 5

Use caution when setting up the monitor ................................................................................................... 5

Attaching the monitor stand and base ........................................................................................................ 5

Connecting the cables .................................................................................................................................. 6

Adjusting the monitor .................................................................................................................................. 8

Installing a cable lock ................................................................................................................................... 8

Turning on the monitor ................................................................................................................................ 9

Mounting the DT Mini PC to monitor via HP Quick Release Kit ................................................................. 10

Mounting the DT Mini PC to monitor via HP Desktop Mini Security Dual VESA Sleeve V2 ....................... 11

Mounting the monitor ................................................................................................................................ 12

Removing the monitor stand .................................................................................................. 12

Attaching the monitor to HP Single Monitor Arm ................................................................... 13

Attaching the HP Speaker Bar to the monitor ......................................................................... 13

Attaching the monitor to HP Desktop Mini Security Dual VESA Sleeve V2 and

HP Single Monitor Arm ............................................................................................................ 14

2 Using the monitor ...........................................................................................................................................15

Software and utilities .................................................................................................................................................. 15

The Information file .................................................................................................................................... 15

The Image Color Matching file .................................................................................................................... 15

Using the On-Screen Display (OSD) menu .................................................................................................................. 15

Adjusting Low Blue Light Mode ................................................................................................................................... 16

Using Auto-Sleep Mode ............................................................................................................................................... 16

3 Support and troubleshooting ..........................................................................................................................17

Solving common problems ......................................................................................................................................... 17

Button lockouts ........................................................................................................................................................... 17

Contacting support ..................................................................................................................................................... 18

Preparing to call technical support ............................................................................................................................. 18

Locating the serial number and product number ....................................................................................................... 18

4 Maintaining the monitor .................................................................................................................................19

Maintenance guidelines .............................................................................................................................................. 19

Cleaning the monitor .................................................................................................................................. 19

Shipping the monitor .................................................................................................................................. 19

Appendix A Technical specifications ...................................................................................................................20

21.5–inch Full HD Model ............................................................................................................................................. 20

23.8–inch Full HD Model ............................................................................................................................................. 21

27–inch Full HD Model................................................................................................................................................. 22

Preset display resolutions .......................................................................................................................................... 23

Energy saver feature ................................................................................................................................................... 23

Appendix B Accessibility ....................................................................................................................................24

Supported assistive technologies ............................................................................................................................... 24

Contacting support ..................................................................................................................................................... 24

1 Getting Started

Important safety information

A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided in your documentation kit.

WARNING! To reduce the risk of electric shock or damage to the equipment:

Plug the power cord into an AC outlet that is easily accessible at all times.

Disconnect power from the computer by unplugging the power cord from the AC outlet.

If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.

The device must be operated within the operating conditions specified by HP only. Never place the device onto heat-emitting objects like radiators or heating ventilators. The environmental temperature must not exceed the maximum temperatures indicated in this guide. Never place the device into a closed surrounding housing unless it is ventilated enough to assure an operational temperature below the allowed maximum.

For your safety, do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the AC outlet, grasp the cord by the plug.

To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at

http://www.hp.com/ergo.

IMPORTANT: For the protection of the monitor, as well as the computer, connect all power cords for the

computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection device such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as having this capability. Use a power strip whose manufacturer offers a damage replacement policy so you can replace the equipment if surge protection fails.

Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.

WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,

chests, or carts may fall over and cause personal injury.

Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled, grabbed, or tripped over.

NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled luminous

environment to avoid interference from surrounding light and bright surfaces that may cause disturbing reflections from the screen.

Important safety information 1

Product features and components

Features

The monitors features include the following:

y 54.6 cm (21.5 in) diagonal viewable area with 1920 x 1080 resolution, plus full-screen support for lower

resolutions, includes custom scaling for maximum image size while preserving the original aspect ratio

y 60.5 cm (23.8 in) diagonal viewable area with 1920 x 1080 resolution, plus full-screen support for lower

resolutions, includes custom scaling for maximum image size while preserving the original aspect ratio

y 68.6 cm (27 in) diagonal viewable area with 1920 x 1080 resolution, plus full-screen support for lower

resolutions, includes custom scaling for maximum image size while preserving the original aspect ratio

y Wide color gamut to provide coverage of NTSC color spaces

y Nonglare screen with an LED backlight

y Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side

y Tilt capability

y Removable stand to accommodate additional mounting options

y HP Quick Release 2 to quickly install the monitor with a simple click and remove it with the convenient sliding

tab release

y Optional DT mini mount that attaches to the rear of the monitor (purchased separately)

y DisplayPort, High–Denition Multimedia Interface (HDMI), and VGA video inputs

y Four Function buttons under the right side of the front bezel, three that can be recongured to quickly access

the most commonly used operations

y Plug-and-play capability if supported by the operating system

y 100 mm integrated VESA mounting

y Security slot provision on rear of monitor for optional cable lock

y On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization

y HP Display Assistant software for adjusting monitor settings and enabling theft deterrence features

y HDCP (High Bandwidth Digital Content Protection) copy protection on all digital inputs

y Energy saver feature to meet requirements for reduced power consumption

NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation kit.

To access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow the instructions to find your product. Then select User Guides.

2 Chapter 1 Getting Started

Front panel controls

Control Function

1 Function buttons (1–4) Use these buttons to navigate through the OSD based on the indicators next to the

Menu button Opens the OSD menu, selects a menu item from the OSD, or closes the OSD menu.

buttons, which are activated when the OSD is open.

Next Active Input button

Assignable Function button 1

Viewing Modes button

Assignable Function button 2

Information button

Assignable Function button 3

2 Power button Turns the monitor on or off.

Reassigning the function buttons

You can change the three assignable Function buttons from their default values, so when the buttons are

activated, you can quickly access commonly used menu items. You can not reassign the Menu button.

To reconfigure Function buttons:

1. Press one of the four function buttons under the right side of the bezel to activate the buttons, and then press

the Menu button to open the OSD.

2. In the OSD menu, select Menu, select Assign Buttons, and then select one of the available options for the

button you want to reassign.

Navigates through the OSD menu and selects a video input source.

Navigates through the Viewing Modes menu and selects a preset view mode.

Opens the Information menu.

Product features and components 3

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