HDMI, the HDMI Logo and High-Denition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support,
and follow the instructions to nd your
product. Then select User Guides.
Second Edition: May 2019
First Edition: March 2019
Document Part Number: L54560-002
About This Guide
This guide provides information about monitor features, setting up the monitor, using the software and
technical specications.
WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). A notice alerts the user that failure to follow a procedure exactly as described
could result in loss of data or in damage to hardware or software. Also contains essential information to
explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
iii
iv About This Guide
Table of contents
1 Getting Started ............................................................................................................................................. 1
Important safety information ............................................................................................................................... 1
Product features and components ........................................................................................................................ 2
Features ............................................................................................................................................... 2
Front components ............................................................................................................................... 4
Setting up the monitor .......................................................................................................................................... 4
Installing the monitor stand ................................................................................................................ 5
Mounting the monitor head ................................................................................................................ 6
Removing the monitor stand ............................................................................................ 6
Attaching the VESA mounting bracket .............................................................................. 7
Connecting the cables ......................................................................................................................... 8
Connecting USB devices .................................................................................................................... 11
Adjusting the monitor ....................................................................................................................... 12
Turning on the monitor ..................................................................................................................... 14
Installing a security cable ................................................................................................................. 15
2 Using the monitor ........................................................................................................................................ 16
Software and utilities .......................................................................................................................................... 16
The Information le ........................................................................................................................... 16
The Image Color Matching le ........................................................................................................... 16
Using the OSD menu ............................................................................................................................................ 17
Using the function buttons .................................................................................................................................. 18
Reassigning the function buttons ....................................................................................................................... 18
Adjusting blue light output (select products only) .............................................................................................. 18
Using Auto-Sleep Mode ....................................................................................................................................... 19
Changing the Power Mode setting ...................................................................................................................... 19
3 Support and troubleshooting ........................................................................................................................ 20
Solving common issues ....................................................................................................................................... 20
Contacting support .............................................................................................................................................. 21
Preparing to call technical support ..................................................................................................................... 21
Locating the serial number and product number ............................................................................................... 21
v
4 Maintaining the monitor .............................................................................................................................. 22
Cleaning the monitor ......................................................................................................................... 22
Shipping the monitor ......................................................................................................................... 23
Appendix A Technical specications ................................................................................................................. 24
31.5 in/80 cm model specications .................................................................................................................... 24
31.5 in/80 cm model ......................................................................................................................... 25
Energy saver feature ........................................................................................................................................... 26
Appendix B Accessibility ................................................................................................................................. 27
International Association of Accessibility Professionals (IAAP) ....................................................... 27
Finding the best assistive technology .............................................................................................. 28
Assessing your needs ..................................................................................................... 28
Accessibility for HP products .......................................................................................... 28
Standards and legislation .................................................................................................................................... 29
Other disability resources ................................................................................................................. 32
HP links .............................................................................................................................................. 32
Contacting support .............................................................................................................................................. 33
vi
1Getting Started
Important safety information
An AC adapter and AC power cord may be included with the monitor. If another cord is used, use only a power
source and connection appropriate for this monitor. For information about the correct AC power cord set to
use with the monitor, refer to the
WARNING! To reduce the risk of electric shock:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• If the power cord has a 3-pin attachment plug, plug the cord into a grounded (earthed) 3-pin outlet.
For your safety, do not place anything on power cords or cables. Care should be taken to route all cords and
cables connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup and proper posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is also available on the Web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the computer
and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device such as a power
strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strip
must be specically labeled as having this capability. Use a power strip whose manufacturer oers a damage
replacement policy so you can replace the equipment if surge protection fails.
Product Notices provided in your documentation kit.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts may fall over and cause personal injury.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that may cause
disturbing reections from the screen.
Important safety information1
Product features and components
Features
The monitor includes the following features:
●80 cm/31.5 in diagonal viewable screen area with 2560 × 1440 resolution, plus full-screen support for
lower resolutions; includes custom scaling for maximum image size while preserving original aspect
ratio
●Nonglare panel with an LED backlight
●Wide viewing angle to allow viewing from a sitting or standing position, or when moving from side to
side
●Tilt, swivel, and height adjustment capabilities
●Pivot capability to rotate the monitor head from landscape to portrait mode
●Removable stand for exible monitor head mounting solutions
●DisplayPort video inputs (cable provided)
●High-Denition Multimedia Interface (HDMI) video input (cable provided)
●USB 3.0 hub with two upstream ports: one USB Type-C and one USB Type-B (connect to the computer);
and four downstream ports: three USB Type-A and one USB Type-C (connect to USB devices)
●USB cable provided to connect the monitor's USB hub to the USB port on the computer
●Plug and Play capability, if supported by your operating system
●Security cable slot provision on rear of monitor for optional security cable
●On-screen display (OSD) adjustments in several languages for easy setup and screen optimization
●HP Display Assistant software for adjusting monitor settings and enabling the theft deterrence features
●High-bandwidth Digital Content Protection (HDCP) copy protection on all digital inputs
●Energy saver feature to meet requirements for reduced power consumption
NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation
kit. To access the latest user guide, go to http://www.hp.com/support and follow the instructions to nd your
product. Then select User Guides.
2Chapter 1 Getting Started
Rear components
Table 1-1 Rear components
ComponentFunction
1Security cable slotConnects an optional security cable to the monitor.
2Power connectorConnects the power cord.
3HDMI portConnects an HDMI cable from the monitor to a source device
such as a computer or game console.
4DisplayPort connectorConnects the DisplayPort cable from the monitor to a source
device such as a computer or game console.
5USB Type-C port (upstream)Connects the USB CM-CM cable from the monitor to a source
6USB Type-B port (upstream)Connects a USB Type-B cable from the monitor to a source
7USB Type-A ports (2) (downstream)Connect USB cables to peripheral devices, such as a keyboard,
8USB Type-A port (downstream)Connects a USB cable to a peripheral USB device, such as a
9USB Type-C port with charging
(downstream)
device such as a computer or game console.
device such as a computer or game console.
mouse, or USB hard drive, and provides data transfer.
keyboard, mouse, or USB hard drive, and provides data
transfer.
Connects a USB Type-C cable to a peripheral USB device,
provides data transfer, and even when the monitor is in Sleep
mode, charges most devices such as a smart phone or tablet.
NOTE: Cables and/or adapters (purchased separately) may be
required.
Product features and components3
Front components
Table 1-2 Front components
ControlFunction
1Menu buttonPress to open the OSD menu, select a menu item from the OSD, or close the OSD menu.
2Function buttonsUse these buttons to navigate through the OSD menu based on the indicators above the
buttons that are activated while the OSD menu is open.
NOTE: You can recongure the function buttons in the OSD menu to quickly select the
most commonly used operations. See Using the function buttons on page 18 for more
information.
3Power buttonTurns the monitor on or o.
4Power lightWhite: The monitor is on.
Amber: Monitor is in a reduced power state because of inactivity. See Using Auto-Sleep
Mode on page 19 for more information..
Setting up the monitor
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the Web at http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the
panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will
not recover to its normal condition.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and prevent damage to the
control buttons, position the monitor facedown on a at surface covered with protective sheet foam or a
nonabrasive cloth.
4Chapter 1 Getting Started
Installing the monitor stand
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might cause
interfering reections.
1.Position the monitor facedown on a at surface covered by a protective sheet made of foam or a clean,
dry cloth.
2.Lower the bottom of the stand's mounting plate into the back of the monitor’s recess (1) until it snaps
into place (2).
3.The latch pops up when the stand is locked in place.
4.With the monitor still placed facedown on a at surface:
a.Insert the base into the bottom of the monitor stand (1).
b.Swivel the base counterclockwise to lock it in place (2).
c.Conrm that the red arrow on the monitor stand is aligned with the green arrow on the bottom of
the base (3).
d.Then insert the two thumbscrews into the base and tighten them (4).
Setting up the monitor5
Mounting the monitor head
The monitor head can be attached to a wall, swing arm, or other mounting xture.
IMPORTANT: This monitor supports the VESA industry standard 100 mm mounting holes. To attach a third-
party mounting solution to the monitor head, four 4 mm, 0.7 pitch, and 10 mm long screws are required.
Longer screws must not be used because they may damage the monitor head. It is important to verify that
the manufacturer’s mounting solution is compliant with the VESA standard and is rated to support the weight
of the monitor head. For best performance, it is important to use the power and video cables provided with
the monitor.
NOTE: This apparatus is intended to be supported by a UL- or CSA-Listed wall-mount bracket.
Removing the monitor stand
You can remove the monitor head from the stand to install the monitor head on a wall, a swing arm, or other
mounting xture.
IMPORTANT: Before disassembling the monitor, be sure that the monitor is turned o and all cables are
disconnected.
1.Disconnect and remove all cables from the monitor.
2.Position the monitor facedown on a at surface covered by a protective sheet made of foam or a clean,
dry cloth.
3.Push up on the latch near the bottom center of the monitor (1).
4.Lift the bottom of the stand straight up until the mounting plate clears the recess in the panel (2).
6Chapter 1 Getting Started
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