Hewlett Packard 4UJ28B User Manual
HP DeskJet 2600 All-in-One series
Table of contents
1 HP DeskJet 2600 series Help ........................................................................................................................... 1
2 Get started .................................................................................................................................................... 3
Printer parts ........................................................................................................................................................... 4
Control panel features ........................................................................................................................................... 5
Control panel lights and display icons status ....................................................................................................... 8
Print reports from control panel ......................................................................................................................... 10
Load media .......................................................................................................................................................... 11
Change the default paper size detected by printer ............................................................................................. 15
Load an original on the scanner glass ................................................................................................................. 16
Paper basics ......................................................................................................................................................... 17
Open the HP printer software (Windows) ............................................................................................................ 20
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ............. 21
Sleep mode .......................................................................................................................................................... 22
Quiet Mode ........................................................................................................................................................... 23
Auto-O ............................................................................................................................................................... 24
3 Print ........................................................................................................................................................... 25
Print documents .................................................................................................................................................. 26
Print photos ......................................................................................................................................................... 28
Print using the HP Smart app .............................................................................................................................. 29
Print envelopes .................................................................................................................................................... 30
Print using the maximum dpi .............................................................................................................................. 31
Print with mobile devices .................................................................................................................................... 33
Tips for print success ........................................................................................................................................... 34
4 Use Web Services ......................................................................................................................................... 37
What are Web Services? ....................................................................................................................................... 38
Set up Web Services ............................................................................................................................................. 39
Print with HP ePrint ............................................................................................................................................. 40
Remove Web Services .......................................................................................................................................... 41
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5 Copy and scan .............................................................................................................................................. 43
Copy documents .................................................................................................................................................. 44
Scan using the HP printer software ..................................................................................................................... 45
Scan using HP Smart ............................................................................................................................................ 49
Scan using Webscan ............................................................................................................................................ 51
Tips for copy and scan success ............................................................................................................................ 52
6 Manage cartridges ....................................................................................................................................... 53
Check estimated ink levels .................................................................................................................................. 54
Order ink supplies ................................................................................................................................................ 55
Replace cartridges ............................................................................................................................................... 56
Use single cartridge mode ................................................................................................................................... 58
Cartridge warranty information .......................................................................................................................... 59
Tips for working with cartridges ......................................................................................................................... 60
7 Connect your printer .................................................................................................................................... 61
Connect your printer to a wireless network with a router .................................................................................. 62
Connect wirelessly to the printer without a router ............................................................................................. 65
Connect your printer by using the HP Smart app ................................................................................................ 68
Wireless settings ................................................................................................................................................. 69
Connect your printer to your computer with a USB cable (non-wireless connection) ....................................... 70
Change from a USB connection to a wireless network ....................................................................................... 71
Advanced printer management tools (for wireless printers) ............................................................................. 72
Tips for setting up and using a wireless printer .................................................................................................. 74
8 Solve a problem ........................................................................................................................................... 75
Jams and paper-feed issues ................................................................................................................................ 76
Cartridge issues ................................................................................................................................................... 81
Printing issues ..................................................................................................................................................... 83
Copy issues .......................................................................................................................................................... 91
Scan issues ........................................................................................................................................................... 92
Network and connection issues .......................................................................................................................... 93
Get help from the HP Smart app ......................................................................................................................... 95
Printer hardware issues ....................................................................................................................................... 96
Control panel error codes and status .................................................................................................................. 97
HP support ......................................................................................................................................................... 101
Appendix A Technical information ................................................................................................................. 103
HP Company notices .......................................................................................................................................... 104
Specications ..................................................................................................................................................... 105
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Regulatory notices ............................................................................................................................................. 107
Environmental product stewardship program .................................................................................................. 114
Index ........................................................................................................................................................... 121
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1 HP DeskJet 2600 series Help
Learn how to use your HP DeskJet 2600 series.
●
Get started on page 3
●
Print on page 25
●
Use Web Services on page 37
●
Copy and scan on page 43
●
Manage cartridges on page 53
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Connect your printer on page 61
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Technical information on page 103
●
Solve a problem on page 75
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2 Chapter 1 HP DeskJet 2600 series Help ENWW
2 Get started
●
Printer parts
●
Control panel features
●
Control panel lights and display icons status
●
Print reports from control panel
●
Load media
●
Change the default paper size detected by printer
●
Load an original on the scanner glass
●
Paper basics
●
Open the HP printer software (Windows)
●
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device
●
Sleep mode
●
Quiet Mode
●
Auto-O
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Printer parts
1 Paper-width guide
2 Input tray
3 Input tray shield
4 Scanner lid
5 Scanner glass
6 Control panel
7 Cartridge access door
8 Cartridges
9 Output tray
10 Output tray extender (also referred to as the tray extender)
11 Power connection
12 USB port
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Control panel features
Overview of buttons and lights
Feature Description
1 Power button: Turns the printer on or o.
2 Control panel display : Indicates number of copies, wireless status and signal strength, Wi-Fi Direct status,
warnings or errors, and ink levels.
3 Ink Alert light: Indicates low ink or cartridge problems. For more information, see Control panel error codes
and status on page 97.
4 Cancel button: Stops the current operation.
5 Resume button: Resumes a job after a disruption (for example, after loading paper or clearing a paper jam).
Resume light: Indicates the printer is in a warning or error state. For more information, see Control panel
error codes and status on page 97.
6 Wireless button: Turns on or o the printer wireless capabilities.
Wireless light: Indicates whether the printer is connected to a wireless network.
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Feature Description
7 Information button: Prints out a printer information page on its current status.
Information light: If the light is blinking in white and the Wi-Fi Direct icon on the display is blinking fast at
the same time, press the Information button to conrm a connection.
8 Start Copy Color button: Starts a color copy job. To increase the number of color copies, press the button
multiple times quickly.
9 Start Copy Black button: Starts a black-and-white copy job. To increase the number of black-and-white
copies, press the button multiple times quickly.
Control panel display icons
Icon Description
Number of copies icon: 1-digit counter showing the number of copies when you are copying
documents. The maximum count is nine.
When the letter E is displayed to the left side of the counter, it indicates the printer is in an error state.
For more information, see Control panel error codes and status on page 97.
Error icon: Indicates a warning or an error.
Paper Error icon: Indicates a paper-related error.
Wireless status icons: Show the status of a wireless connection.
The wireless status icons consist of three icons, the Wireless icon ( ), the Wireless Attention icon
( ), and the Signal Bars icon ( ).
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Icon Description
Wi-Fi Direct icon: Indicates the current Wi-Fi Direct status.
●
If the Wi-Fi Direct icon is on, Wi-Fi Direct is on and ready for use.
●
If the Wi-Fi Direct icon is o, Wi-Fi Direct is o. To turn it on, press and hold the Wireless button
( ) and the Resume button ( ) together for three seconds.
●
If the Wi-Fi Direct icon is blinking in sync with the white blinking Information light, the Wi-Fi
Protected Setup (WPS) push button mode is in progress. Press the Information button ( )
within two minutes to connect.
●
If the Wi-Fi Direct icon is blinking fast in sync with the blinking Error icon for three seconds, and
then stays on, Wi-Fi Direct has reached the maximum of ve connections.
●
If the Wi-Fi Direct icon is blinking fast in sync with the blinking Error icon for three seconds, and
then turns o, Wi-Fi Direct is disabled by your network administrator.
Ink Level icons: The left ink icon shows the estimated ink level of the tri-color cartridge, and the right
icon shows the estimated ink level of the black cartridge.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you
receive a low-ink warning message, consider having a replacement cartridge available to avoid
possible printing delays. You do not need to replace cartridges until the print quality becomes
unacceptable.
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Control panel lights and display icons status
Power button light
●
Status Description
On The printer is on.
O The printer is powered o.
Dimmed The printer is in Sleep mode. The printer automatically enters Sleep mode after ve minutes of
inactivity.
Blinking
Blinking fast If the cartridge access door is open, close it. If the cartridge access door is closed and the light
Wireless light and icons
●
The Wireless light next to the Wireless button ( ) and the wireless status icons on the control panel
display work together to indicate the status of a wireless connection.
Status Description
The Wireless light, the Wireless icon, and the Signal Bars icon
are on.
The Wireless light and the Wireless status icons are o. The wireless capability of the printer is o. To turn on the
The printer is processing a job. To cancel the job, press the Cancel button ( ).
is blinking fast, the printer is in an error state that you can resolve by following the onscreen
messages from the computer. If you do not see any onscreen messages, try printing a
document to generate an onscreen message.
The printer is connected to a wireless network.
wireless capability, press the Wireless button ( ).
The Wireless light is blinking, the Wireless icon is on, and the
signal bars are cycling.
The Wireless light is blinking, the Wireless icon is on, and the
signal bars are blinking together in sync with the Wireless
light.
The printer is in the Auto Wireless Connect setup mode
through the HP printer software.
The printer is in the Wi-Fi Protected Setup (WPS) progress
mode.
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Status Description
The Wireless light blinks fast for three seconds and then turns
o. At the same time, the Wireless icon and the Wireless
Attention icon on the display blink fast for three seconds and
then turn o.
During the wireless setup, the Wireless light is blinking, the
Wireless icon and Wireless Attention icon are on, and the
signal bars are cycling.
The Wireless light is blinking, the Wireless icon is on, and the
Wireless Attention icon is blinking in sync with the Wireless
light.
The wireless capability of the printer is disabled.
Change the wireless settings. For more information, see
Wireless settings on page 69.
There is no wireless signal.
–
Make sure your wireless router or access point is
powered on.
–
Move the printer closer to the wireless router.
One of the following might have occurred.
–
The printer has a problem connecting to the wireless
network.
–
An error occurs or an overlap session is detected when
using WPS.
Press the Wireless button ( ) and the Information button
( ) together to run the wireless test, and then review the
test report for information on how to solve the problem.
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Print reports from control panel
Printer report How to print Description
Printer
Information
Page
Printer Status
Report
Wireless
Network Test
Report and
Network
Conguration
Page
Wireless Quick
Start Guide
Wi-Fi Direct
Guide
Web Services
Reports
Press the Information button ( ).
Press and hold the Cancel button ( ) for three
seconds.
Press the Wireless button ( ) and the Information
button ( ) at the same time.
Press and hold the Information button ( ) for three
seconds.
Press the Information button ( ) and Resume
button ( ) at the same time.
Press the Information button ( ) and Cancel button
) at the same time.
(
Printer Information Page provides a summary of the
printer information and its current status.
Printer Status Report provides the current printer
information, cartridge status, or recent events. It can
also help troubleshooting printer problems.
Wireless Network Test Report shows the diagnostics
results for the status of the wireless network, wireless
signal strength, detected networks, and more.
Network Conguration Page shows the network status,
hostname, network name, and more.
Wireless Quick Start Guide provides the step-by-step
instructions to help you set up the wireless connection.
Wi-Fi Direct Guide provides the instructions to help you
set up and use Wi-Fi Direct.
Depending on Web Services status, Web Services
Reports provide dierent instructions to help you turn
on Web Services, set up Web Services, or x connection
issues, and more.
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Load media
Select a paper size to continue.
To load full-size paper
1. Raise the input tray.
. Slide the paper-width guide to the left.
2
3. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the
stack of paper down until it stops.
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4. Slide the paper-width guide to the right until it stops at the edge of the paper.
5. Lower the output tray and pull out the output tray extender.
To load small-size paper
1. Raise the input tray.
2. Slide the paper-width guide to the left.
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3. Insert a stack of photo paper into the far-right side of the input tray with the short edge down and the
print side up, and slide the stack of paper down until it stops.
4. Slide the paper-width guide to the right until it stops at the edge of the paper.
5. Lower the output tray and pull out the output tray extender.
To load envelopes
1. Raise the input tray.
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2. Slide the paper-width guide to the left.
3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes
down until it stops. The side to be printed on should face up.
4. Slide the paper-width guide to the right against the stack of envelopes until it stops.
5. Lower the output tray and pull out the output tray extender.
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Change the default paper size detected by printer
The printer can automatically detect whether the input tray has paper loaded and detect whether the loaded
paper is large, small, or medium width. You can change the default large, medium, or small paper size
detected by the printer.
To change the default paper size detected by the printer
1. Open the embedded web server (EWS). For more information, see Open the embedded web server
on page 72.
2. Click the Settings tab.
3. In the Preferences section, click Tray and Paper Management, and then select the desired option.
4. Click Apply.
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Load an original on the scanner glass
To load an original on the scanner glass
1. Lift the scanner lid.
2. Load the original print-side down on the right front corner of the scanner glass.
3. Close the scanner lid.
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Paper basics
The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper
types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of
reliability and print quality, and produce documents with crisp, vivid color, bolder blacks,
and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in
a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
●
Recommended papers for printing
●
Order HP paper supplies
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specically designed for the type
of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
●
●
●
HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP
Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them
right o the printer. It is available in several sizes, including A4, 8.5 x 11 inches (216 x 279 mm), 4 x 6
inches (10 x 15 cm), and 5 x 7 inches (13 x 18 cm), and in two nishes - glossy or soft gloss (semi-gloss).
Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium Plus
Photo Paper delivers exceptional results with professional quality and durability.
HP Advanced Photo Paper
This glossy photo paper features an instant-dry nish for easy handling without smudging. It resists
water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a storeprocessed photo. It is available in several sizes, including A4, 8.5 x 11 inches (216 x 279 mm), 4 x
6 inches (10 x 15 cm), and 5 x 7 inches (13 x 18 cm). It is acid-free for longer lasting documents.
HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This
aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper
with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches (216 x
279 mm), 5 x 7 inches (13 x 18 cm), and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting
documents.
●
HP Photo Value Packs
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HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to
save you time and take the guesswork out of printing aordable, lab-quality photos with your HP
printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your
photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of
photos or multiple prints to share.
Business documents
●
HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matte
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and
newsletters. It is heavyweight for an impressive look and feel.
●
HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
●
HP Brochure Paper 180g Matte or HP Professional Paper 180 Matte
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and
vivid colors.
●
HP Bright White Inkjet Paper and Color Inkjet Paper
HP Bright White Inkjet Paper and Color Inkjet Paper deliver high-contrast colors and sharp text. They are
opaque enough for two-sided color usage with no show-through, making them ideal for newsletters,
reports, and yers.
●
HP Multipurpose and All-in-One Printing Paper
HP Multipurpose and All-in-One Printing Paper is a high-quality multifunction paper. It produces
documents that look and feel more substantial than documents printed on standard multipurpose or
copy paper. It is acid-free for longer lasting documents.
●
HP Oice, Copy, and Copy & Print Paper
These varieties of HP paper high-quality multifunction paper are suitable for copies, drafts, memos, and
other everyday documents. They are acid-free for longer lasting documents.
●
HP Oice Recycled Paper
HP Oice Recycled Paper is a high-quality multifunction paper made with 30% recycled ber.
Order HP paper supplies
The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are
available in English only.
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HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality,
and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers.
Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
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Open the HP printer software (Windows)
After installing the HP printer software, double-click the printer icon on the desktop or do one of the following
to open the printer software:
●
Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the
icon with the printer name.
●
Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
name.
●
Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select
the printer name.
●
Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the icon with the printer name.
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Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device
HP Smart (formerly known as HP All-in-One Printer Remote) helps you to set up, scan, print, share, and
manage your HP printer. You can share documents and images through email, text messages, and popular
cloud and social media services (such as iCloud, Google Drive, Dropbox, and Facebook). You can also set up
new HP printers, as well as monitor and order supplies.
NOTE: The HP Smart app might not be available in all languages. Some features might not be available with
all printer models.
To install the HP Smart app
▲
The HP Smart app is supported on iOS, Android, and Windows 10 devices. To install the app on your
device, go to 123.hp.com and follow the onscreen instructions to access your device’s app store.
To open the HP Smart app on a Windows 10 computer
▲
After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from
the app list.
Connect to your printer
▲
Make sure that the printer is turned on and is connected to the same network as your device. Then HP
Smart will automatically detect the printer.
Get more information about the HP Smart app
For basic instructions on how to print, scan, and troubleshoot using HP Smart, see Print using the HP Smart
app on page 29, Scan using HP Smart on page 49 and Get help from the HP Smart app on page 95.
For more information about using HP Smart for printing, scanning, accessing printer features, and
troubleshooting issues, go to:
●
iOS/Android: www.hp.com/go/hpsmart-help
●
Windows: www.hp.com/go/hpsmartwin-help
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Sleep mode
Power usage is reduced while in Sleep mode.
After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity.
To change the time to Sleep mode
1. Open the embedded web server (EWS). For more information, see Open the embedded web server
on page 72.
2. Click the Settings tab.
3. In the Power Management section, click Energy Save Mode, and select the desired option.
4. Click Apply.
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Quiet Mode
Quiet Mode slows down printing to reduce overall noise without aecting print quality. Quiet Mode only works
for printing with Normal print quality on plain paper. To reduce printing noise, turn on Quiet Mode. To print at
normal speed, turn Quiet Mode o. Quiet Mode is o by default.
NOTE: In Quiet Mode, if you print on plain paper with the Draft or Best print quality, or if you print photos or
envelopes, the printer works in the same way as when Quiet Mode is o.
To turn Quiet Mode on or o from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows)
on page 20.
2. Click the Quiet Mode tab.
3. Select On or O .
4. Click Save Setting.
To turn Quiet Mode on or o from the printer software (OS X and macOS)
1. Open HP Utility.
NOTE: HP Utility is located in the HP folder in the Applications folder.
2. Select the printer.
3. Click Quiet Mode .
4. Select On or O .
5. Click Apply Now.
To turn Quiet Mode on or o from the embedded web server (EWS)
1. Open the EWS. For more information, see Open the embedded web server on page 72.
2. Click the Settings tab.
3. In the Preferences section, select Quiet Mode, and then select On or O.
4. Click Apply.
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Auto-O
This feature turns the printer o after 2 hours of inactivity to help reduce energy use. Auto-O turns the
printer o completely, so you must use the Power button to turn the printer back on. If your printer
supports this energy saving feature, Auto-O is automatically enabled or disabled depending on printer
capabilities and connection options. Even when Auto-O is disabled, the printer enters Sleep mode after 5
minutes of inactivity to help reduce energy use.
●
●
Auto-O is enabled when the printer is turned on, if the printer does not have network or fax capability,
or is not using these capabilities.
Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer
with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
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