Hewlett Packard 4NK94AA User Manual

User Guide

HDMI, the HDMI Logo and High-Denition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. NVIDIA and G-SYNC are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and/or other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Product notice

This guide describes features that are common to most models. Some features may not be available on your product. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to nd your product. Then select User Guides.

Second Edition: April 2019

First Edition: August 2018

Document Part Number: L33294-002

About This Guide

This guide provides information about monitor features, setting up the monitor, using the software and technical specications.

WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.

CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.

IMPORTANT: Indicates information considered important but not hazard-related (for example, messages

related to property damage). Warns the user that failure to follow a procedure exactly as described could result in loss of data or in damage to hardware or software. Also contains essential information to explain a concept or to complete a task.

NOTE: Contains additional information to emphasize or supplement important points of the main text.

TIP: Provides helpful hints for completing a task.

This product incorporates HDMI technology.

iii

iv About This Guide

Table of contents

1 Getting started ............................................................................................................................................. 1

Important safety information ............................................................................................................................... 1

Product features and components ........................................................................................................................ 1

Features ............................................................................................................................................... 1

Rear components ................................................................................................................................ 3

Setting up the monitor .......................................................................................................................................... 4

Use caution when setting up the monitor ........................................................................................... 4

Removing the stand’s hinge blocker ................................................................................................... 4

Connecting the cables ......................................................................................................................... 5

Connecting USB devices ...................................................................................................................... 7

Adjusting the monitor ......................................................................................................................... 8

Installing a security cable .................................................................................................................... 9

Storing headphones ............................................................................................................................ 9

Mounting the monitor head .............................................................................................................. 10

Removing the monitor stand .......................................................................................... 10

Attaching the VESA mounting bracket ........................................................................... 11

Turning on the monitor ..................................................................................................................... 12

2 Using the monitor ........................................................................................................................................ 13

Enabling G-SYNC .................................................................................................................................................. 13

Downloading the monitor driver ......................................................................................................................... 13

Using the OSD ...................................................................................................................................................... 13

Display mode ....................................................................................................................................................... 14

Using Deep Sleep mode ....................................................................................................................................... 14

Using the ambient light ....................................................................................................................................... 15

Selecting a faster response time for gaming ...................................................................................................... 15

Adjusting blue light output .................................................................................................................................. 16

Using RGB Gain Control ........................................................................................................................................ 16

Viewing the Frame Rate ....................................................................................................................................... 16

Message Timers ................................................................................................................................................... 17

Using the Crosshair feature ................................................................................................................................. 18

Using Multi-Monitor Align .................................................................................................................................... 18

3 Support and troubleshooting ........................................................................................................................ 19

Solving common issues ....................................................................................................................................... 19

OSD Lockout ......................................................................................................................................................... 19

Contacting support .............................................................................................................................................. 20

Preparing to call technical support ..................................................................................................................... 20

Locating the serial number and product number ............................................................................................... 20

4 Maintaining the monitor .............................................................................................................................. 21

Maintenance guidelines ....................................................................................................................................... 21

Cleaning the monitor ......................................................................................................................... 21

Shipping the monitor ......................................................................................................................... 21

Appendix A Technical specications ................................................................................................................. 22

Preset display resolutions ................................................................................................................................... 23

Entering user modes ......................................................................................................................... 24

Appendix B Accessibility ................................................................................................................................. 25

Accessibility ......................................................................................................................................................... 25

Finding the technology tools you need ............................................................................................ 25

Our commitment ............................................................................................................................... 25

International Association of Accessibility Professionals (IAAP) ....................................................... 25

Finding the best assistive technology .............................................................................................. 26

Assessing your needs ..................................................................................................... 26

Accessibility for HP products .......................................................................................... 26

Standards and legislation .................................................................................................................................... 27

Standards .......................................................................................................................................... 27

Mandate 376 – EN 301 549 ............................................................................................ 27

Web Content Accessibility Guidelines (WCAG) ................................................................ 27

Legislation and regulations .............................................................................................................. 27

United States ................................................................................................................... 28

21st Century Communications and Video Accessibility Act (CVAA) ............................... 28

Canada ............................................................................................................................. 28

Europe ............................................................................................................................. 29

United Kingdom .............................................................................................................. 29

Australia .......................................................................................................................... 29

Worldwide ....................................................................................................................... 29

Useful accessibility resources and links .............................................................................................................. 30

Organizations .................................................................................................................................... 30

Educational institutions .................................................................................................................... 30

Other disability resources ................................................................................................................. 30

HP links .............................................................................................................................................. 30

Contacting support .............................................................................................................................................. 31

1 Getting started

Important safety information

An AC adapter and power cord may be included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information about the correct AC power cord set to use with the monitor, refer to the

WARNING! To reduce the risk of electric shock or damage to the equipment:

• Plug the power cord into an AC outlet that is easily accessible at all times.

• If the power cord has a 3-pin attachment plug, plug the cord into a grounded (earthed) 3-pin outlet.

• Disconnect power from the computer by unplugging the power cord from the AC outlet. When unplugging the power cord from the AC outlet, grasp the cord by the plug.

For your safety, do not place anything on power cords or cables. Care should be taken to route all cords and cables connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.

To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It describes proper workstation setup and proper posture, health, and work habits for computer users. The

Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is also available on the Web at http://www.hp.com/ergo.

Product Notices provided in your documentation kit.

IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the computer

and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strip must be specically labeled as having this capability. Use a power strip whose manufacturer oers a damage replacement policy so you can replace the equipment if surge protection fails.

Use the appropriate and correctly sized furniture designed to properly support your monitor.

WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,

chests, or carts may fall over and cause personal injury.

NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled

luminous environment to avoid interference from surrounding light and bright surfaces that may cause disturbing reections from the screen.

Product features and components

Features

This product is an NVIDIA G-SYNC-qualied monitor, which allows you to enjoy PC gaming with smooth, responsive, tear-free performance while gaming. The external source connected to your monitor must have an NVIDIA G-SYNC 10 series or higher graphics card installed in order to use G-SYNC. HP recommends that for the best game play, the latest supported graphics driver also be installed.

NVIDIA G-SYNC technology is designed to eliminate stuttering and tearing in games and videos by locking a monitor’s refresh rate to the frame rate of the graphics card. Check with your graphics card manufacturer for compatibility with G-SYNC–enabled monitors. See Enabling G-SYNC on page 13 for more information,

Important safety information 1

NOTE: The monitor must be connected to the system with a DisplayPort cable to use NVIDIA G-SYNC. See

Enabling G-SYNC on page 13 for more information.

NOTE: Adaptive refresh rates vary by monitor. More information is available at http://www.geforce.com/

hardware/technology/g-sync.

The monitor features include the following:

● 62.23 cm (24.5 in) diagonal viewable area with 1920 × 1080 FHD resolution, plus full-screen support for

lower resolutions

● Tilt and height-adjustment capabilities

● High-Denition Multimedia Interface (HDMI) video input

● DisplayPort video input

● High-bandwidth Digital Content Protection (HDCP) used on all inputs

● USB hub with one upstream port and two downstream ports

● Audio-out (headset) jack

● DisplayPort and USB Type-B–to–USB Type-A cables included

● Plug and Play capability if supported by your operating system

● On-screen display (OSD) adjustments in ten languages for easy setup and screen optimization

● Frames-per-second indicator displayed on the monitor screen, adjustable using the OSD menu

● Message timer displayed on the monitor screen, adjustable using the OSD menu

● Gaming crosshair displayed on the monitor screen, adjustable using the OSD menu

● Security cable slot on the rear of the monitor for an optional security cable

● User-congurable ambient lighting with full-range LEDs

● Convenient headphone storage hook on monitor stand

● NVIDIA® G-SYNC™ technology with high refresh rates, providing PC gaming advantages in reaction time

and a more true-to-life experience

– Smoothness is achieved by synchronizing monitor refresh rates to the GPU in your GeForce GTX-

powered desktop or notebook, eliminating screen tearing and minimizing display stutter and input lag.

– Scenes appear instantly, objects look sharper, and game play is super smooth, giving you a

stunning visual experience and a serious competitive edge.

● NVIDIA Ultra Low Motion Blur (ULMB) technology is an additional mode that decreases motion blur and

minimizes ghosting introduced when on-screen elements are rapidly moving. With ULMB, objects in motion look smoother than they do during standard operation. ULMB is only available through a DisplayPort input.

● VESA mounting capability for attaching the monitor to a wall -mount device or swing arm

NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation

kit. To access the latest user guide, go to http://www.hp.com/support and follow the instructions to nd your product. Then select User Guides.

2 Chapter 1 Getting started

Rear components

Table 1-1 Rear components and their descriptions

Component Function

(1) Power button Turns the monitor on or o.

(2) OSD joystick Opens the OSD menu, selects an item from the menu, or closes the OSD menu.

(3) Security cable slot Connects an optional security cable to the monitor.

(4) Audio-out jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television

audio cable.

WARNING! To reduce the risk of personal injury, adjust the source device volume before using

headphones, earbuds, or a headset. For additional safety information, see the Product Notices provided in your documentation kit.

(5) USB ports (downstream)

(2)

(6) USB Type-B port

(upstream)

(7) Power connector Connects an AC adapter.

(8) Service port Used by qualied HP service technicians only.

(9) DisplayPort connector Connects a DisplayPort cable to a source device such as a computer or game console.

(10) HDMI port Connects an HDMI cable to a source device such as a computer or game console.

Connect USB cables to a peripheral device, such as a keyboard, mouse, or USB hard drive.

Connects the USB hub cable to a source device such as a computer or game console.

Product features and components 3

Setting up the monitor

Use caution when setting up the monitor

WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper

workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is

available on the Web at http://www.hp.com/ergo.

IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the

panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not recover to its normal condition.

IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and prevent damage to the

control buttons, position the monitor facedown on a at surface covered with protective sheet foam or a nonabrasive cloth.

Removing the stand’s hinge blocker

The monitor is shipped with a hinge blocker that locks the monitor head in the lowest height position on the stand. You must remove the hinge blocker to adjust the height of the monitor head.

To remove the hinge blocker, gently press down the monitor head (1) and pull the hinge blocker out of the stand (2).

4 Chapter 1 Getting started

Connecting the cables

NOTE: The monitor ships with a DisplayPort video cable.

1. Place the monitor in a convenient, well-ventilated location near the computer or source device.

2. Before connecting the cables, route the cables through the cable management guide on the rear of the

monitor.

3. Connect a video cable.

NOTE: The monitor automatically determines which inputs have valid video signals. The inputs can

also be selected by pressing the center of the OSD joystick and selecting Input.

NOTE: DisplayPort is the preferred connection type for optimal performance.

● Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of the monitor and the other end to the DisplayPort connector on the source device.

Setting up the monitor 5

● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to the HDMI port on the source device.

4. Connect the Type-B connector on the USB upstream cable to the USB Type-B upstream port on the rear

of the monitor. Then connect the cable’s Type-A connector to the USB Type-A downstream port on the source device.

NOTE: You must connect the USB Type-B upstream cable from the source device (computer, laptop,

gaming console) to the rear of the monitor to enable the USB Type-A downstream ports on the monitor. For more information, see Connecting USB devices on page 7.

6 Chapter 1 Getting started

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