Hewlett Packard 3YW75A User Manual
User Guide
HP Smart Tank Plus 550 series
HP company notices
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Table of contents
1 Get started ................................................................................................................................................... 1
Printer parts ........................................................................................................................................................... 2
Get to know the ink tank system ........................................................................................................................... 4
Control panel features ........................................................................................................................................... 5
Control panel lights and display icons status ....................................................................................................... 7
Change the default paper settings detected by printer ...................................................................................... 14
Paper basics ......................................................................................................................................................... 15
Open the HP printer software (Windows) ............................................................................................................ 17
Use the HP Smart app to print, scan, and troubleshoot ..................................................................................... 18
Sleep mode .......................................................................................................................................................... 19
Quiet Mode ........................................................................................................................................................... 20
Auto-O ............................................................................................................................................................... 21
2 Print ........................................................................................................................................................... 22
Load media .......................................................................................................................................................... 23
Print documents .................................................................................................................................................. 27
Print photos ......................................................................................................................................................... 28
Print envelopes .................................................................................................................................................... 29
Print using the HP Smart app .............................................................................................................................. 30
Print using the maximum dpi .............................................................................................................................. 31
Print using a Mac desktop or laptop .................................................................................................................... 32
Print with mobile devices .................................................................................................................................... 33
Tips for print success ........................................................................................................................................... 34
View print job status and manage print jobs (Windows) .................................................................................... 36
Customize your printer (Windows) ...................................................................................................................... 37
3 Use Web Services ......................................................................................................................................... 38
What are Web Services? ....................................................................................................................................... 39
Set up Web Services ............................................................................................................................................. 40
Print with HP ePrint ............................................................................................................................................. 41
Use the HP Connected website ............................................................................................................................ 42
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Remove Web Services .......................................................................................................................................... 43
4 Copy and scan .............................................................................................................................................. 44
Copy documents .................................................................................................................................................. 45
Load original ........................................................................................................................................................ 46
Scan using the HP Smart app .............................................................................................................................. 47
Scan using the HP printer software ..................................................................................................................... 50
Scan using Webscan ............................................................................................................................................ 52
Tips for successful scanning and copying ........................................................................................................... 53
5 Manage ink and printhead ............................................................................................................................ 54
Ink levels .............................................................................................................................................................. 55
Rell ink tanks ..................................................................................................................................................... 56
Order ink supplies ................................................................................................................................................ 59
Print with black ink only ...................................................................................................................................... 60
Improve print quality ........................................................................................................................................... 61
Align printheads (cartridges) ............................................................................................................................... 63
Clean printheads (cartridges) .............................................................................................................................. 64
Clean printer ........................................................................................................................................................ 65
Tips for working with ink and printhead ............................................................................................................. 66
Move printer ......................................................................................................................................................... 67
6 Connect ...................................................................................................................................................... 68
Before you begin .................................................................................................................................................. 69
To place the printer in setup mode ...................................................................................................................... 70
Connect your printer to a wireless network with a router .................................................................................. 71
Connect wirelessly to the printer without a router (Wi-Fi Direct) ....................................................................... 73
Connect your printer by using the HP Smart app ................................................................................................ 76
Change wireless settings ..................................................................................................................................... 77
Connect your printer to your computer with a USB cable (non-network connection) ....................................... 78
Change from a USB connection to a wireless network ....................................................................................... 79
Use advanced printer management tools (for networked printers) ................................................................... 80
Tips for setting up and using a networked printer ............................................................................................. 82
7 Solve a problem ........................................................................................................................................... 83
Get help with HP online troubleshooting ............................................................................................................ 84
Get more help ...................................................................................................................................................... 85
Printer control panel errors ................................................................................................................................. 86
Get help from the HP Smart app ......................................................................................................................... 87
Jams and paper-feed issues ................................................................................................................................ 88
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Cartridge problem ................................................................................................................................................ 94
Printing issues ................................................................................................................................................... 101
Copy issues ........................................................................................................................................................ 105
Scan issues ........................................................................................................................................................ 106
Network and connection issues ........................................................................................................................ 107
Printer hardware issues ..................................................................................................................................... 109
Solve problems using Web Services .................................................................................................................. 110
Restore original factory defaults and settings ................................................................................................. 111
Maintain the printer ........................................................................................................................................... 112
HP support ......................................................................................................................................................... 114
Appendix A Technical information ................................................................................................................. 116
Specications ..................................................................................................................................................... 117
Regulatory notices ............................................................................................................................................. 119
Environmental product stewardship program .................................................................................................. 123
Index ........................................................................................................................................................... 131
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vi ENWW
1 Get started
●
Printer parts
●
Get to know the ink tank system
●
Control panel features
●
Control panel lights and display icons status
●
Change the default paper settings detected by printer
●
Paper basics
●
Open the HP printer software (Windows)
●
Use the HP Smart app to print, scan, and troubleshoot
●
●
●
Sleep mode
Quiet Mode
Auto-O
ENWW 1
Printer parts
1 Paper-width guide
2 Input tray
3 Input tray shield
4 Scanner lid
5 Scanner glass
6 Printhead access door
7 Front door
8 Ink tank
9 Ink tank cap
10 Output tray
11 Output tray extender (also referred to as the tray extender)
12 Control panel
2 Chapter 1 Get started ENWW
13 Printheads
14 Printhead latch
15 USB port
16 Power connection
ENWW Printer parts 3
Get to know the ink tank system
Term Denition
Printheads The printheads are the components in the print mechanism that apply ink to the paper. There are two
printheads: a black ink printhead and a color ink printhead.
CAUTION: After you have set up the printer, do not open the printhead latch unless instructed to do so.
Printhead latch The printhead latch on the carriage secures the printheads in the carriage. Make sure the printhead latch is
properly closed to avoid problems such as carriage jams.
CAUTION: After you have set up the printer, do not open the printhead latch unless instructed to do so.
Ink tanks There are four ink tanks. Each ink tank corresponds to an individual color: cyan, magenta, yellow and,
black.
Ink tank caps Ink tank caps are plugs that seal each ink tank.
Alignment Alignment is a process of aligning the printheads to improve print quality.
For more information about alignment, see Printhead Alignment icon on page 10.
4 Chapter 1 Get started ENWW
Control panel features
Overview of buttons and lights
Feature Description
1 Cancel button: Stops the current operation.
2 Resume button: Resumes a job after a disruption (for example, after loading paper or clearing a paper jam).
Resume light: Indicates the printer is in a warning or error state.
3 Color Copy button: Starts a color copy job. To increase the number counter, press and hold the button.
Copying starts two seconds after the last button press.
4 Black Copy button: Starts a black-and-white copy job. To increase the number counter, press and hold the
button. Copying starts two seconds after the last button press.
5 Ink/Printhead light: Indicates ink tank or printhead problems.
6 Color Printhead icon and Black Printhead icon.
7 Control Panel Display: Indicates number counter, paper related issues, printhead problems, ink tank
issues, Wi-Fi Direct status, wireless status, and signal strength.
8 Wireless button: Turns wireless capabilities on or o.
Wireless light: Indicates whether the printer is connected to a wireless network. A blinking Wireless light
indicates that the printer is not connected to a network or is trying to connect. During setup, it also
indicates the printer is in setup mode.
NOTE: If more than two hours have passed since you rst turned on the printer and you have not set up
the printer wirelessly, you can place the printer in network setup mode by restoring the printer network
settings. The setup mode will last for two hours. For information on how to restore the printer network
settings, see Restore original factory defaults and settings on page 111.
9 Information button: Press this button to print an information page. The page provides information on the
printer, the printer email address, Wi-Fi Direct, network connection, and mobile printing.
10 Power button: Turns the printer on or o.
ENWW Control panel features 5
Control panel display icons
Icon Description
Number Counter icon: Shows the number counter when you are copying documents, changes to the
letter A when the printer is doing printhead alignment, and shows the letter E and a number when the
printer is in an error state.
Paper Error icon: Indicates a paper-related error.
Alert icon: Indicates an error.
The CMYK icons and Ink icons are used to indicate status of the four ink tanks in the printer.
Each set of icons corresponds to an ink tank: cyan, magenta, yellow and, black.
Printhead icons: The left printhead icon ashing shows an error related to the tri-color printhead, and
the right icon ashing shows an error related to the black printhead.
Wi-Fi Direct icon: Indicates Wi-Fi Direct is on.
Wireless status icons: Show the status of a wireless connection.
The wireless status icons consist of three icons: (the Wireless icon), (the Wireless Attention
icon), and (the Signal Bars icon)
6 Chapter 1 Get started ENWW
Control panel lights and display icons status
Power button light
Status Description
On The printer is on.
O The printer is powered o.
Dimmed Indicates the printer is in Sleep mode.
● The printer automatically enters Sleep mode after 5 minutes of inactivity.
● The printer automatically turns o after 2 hours of inactivity if:
– Printer is not connected to other devices through USB connection, and
– Wireless, Wi-Fi Direct, and Bluetooth are turned o.
Blinking
Fast blinking If the printhead access door is open, close it. If the printhead access door is closed and the light is
Wireless light and icons
The Wireless light next to (the Wireless button) and the wireless status icons on the control panel display
work together to indicate the status of a wireless connection.
The Wireless light and Wireless status icons will only light up after alignment is completed during initial
setup.
Status Description
The Wireless light, the Wireless icon, and the Signal Bars icon are
on.
The printer is processing a job. To cancel the job, press (the Cancel button).
blinking fast, the printer is in an error state that you can resolve by following the on-screen
messages from the computer. If you do not see any on-screen messages, try printing a document to
generate an on-screen message.
The printer is connected to a wireless network.
The Wireless light is o. The wireless capability of the printer is o. To turn on the wireless
capability, press (the Wireless button).
ENWW Control panel lights and display icons status 7
Status Description
The Wireless light is blinking, the Wireless icon is on, and the
Signal Bars icon are cycling.
The Wireless light blinks for three seconds and then turns o. The wireless capability of the printer is disabled.
The Wireless light is blinking, and the Wireless icon and Wireless
Attention icon are on.
The Wireless light is blinking, the Wireless icon is on, and the
Wireless Attention icon is blinking.
The printer is in Auto-wireless connect (AWC) mode.
Change the wireless settings. For more information, see Change
wireless settings on page 77.
There is no wireless signal.
● Make sure your wireless router or access point is powered
on.
● Move the printer closer to the wireless router.
One of the following might have occurred.
● The printer has a problem connecting to the wireless
network.
● An error occurs or an overlap session is detected when using
WPS.
Press (the Wireless button) and the (Information
button) together to run the wireless test, and then review the test
report for information on how to solve the problem.
The Wireless light is blinking, the Wireless icon is on, and the
Signal Bars are blinking together.
The Wireless light is blinking, and the Wireless icon is on. The wireless capability of the printer is on, but has not been
The Wireless light is blinking, the Wireless icon is on, the Signal
Bars are cycling, and the Wireless Attention light is on.
The printer is in the Wi-Fi Protected Setup (WPS) push mode.
congured.
The wireless capability of the printer is on and has been
congured before, and the printer is trying to connect to the
network.
8 Chapter 1 Get started ENWW
Wi-Fi Direct icon
Status Description
The Wi-Fi Direct icon is on. Wi-Fi Direct is turned on and ready to use.
The Wi-Fi Direct icon is o. Wi-Fi Direct is o.
Printhead icons and Ink/Printhead light
● The Alert icon, one of the Printhead icons, and the Ink/Printhead light are blinking.
Cause Solution
To turn the feature on or o, see To turn Wi-Fi Direct on or o
on page 73.
One of the following might have occurred.
– The corresponding printhead is missing.
– The corresponding printhead is installed incorrectly.
– The corresponding printhead still has an orange plug or
plastic tape on it.
– The corresponding printhead is incompatible or
damaged.
– Make sure both printheads are properly installed.
– Install any missing printhead.
– If both printheads are installed, remove the printhead
indicated, make sure there is no orange plug or plastic
tape on it, and then reinsert the printhead securely.
– Make sure that you are using the correct HP printheads
for your printer.
NOTE: For more information, see Cartridge problem
on page 94.
NOTE: Do not open the printhead latch unless
instructed to do so.
● The Alert icon, both Printhead icons, and the Ink/Printhead light are blinking.
ENWW Control panel lights and display icons status 9
Cause Solution
One of the following might have occurred.
– One or both printheads are missing.
– One or both printheads are installed incorrectly.
– One or both printheads still have an orange plug or
plastic tape on them.
– One or both printheads are incompatible or damaged.
Printhead Alignment icon
Alignment status icon
● The Number Counter icon shows an A or a blinking A.
Cause Solution
– Make sure both printheads are properly installed.
– Install any missing printheads.
– If both printheads are installed, remove the printheads,
make sure there is no orange plug or plastic tape on
them, and then reinsert the printheads securely.
– Make sure that you are using the correct HP printheads
for your printer.
NOTE: For more information, see Cartridge problem
on page 94.
NOTE: Do not open the printhead latch unless
instructed to do so.
The printer is doing printhead alignment.
A blinking "A" appears when the alignment page is being
printed or scanned.
It stops blinking after the page is printed or scanned.
"A" disappears after the scan when printhead alignment is
complete.
Once the alignment page is printed, place the printed page
print-side down on the scanner glass, and then press one of
the copy buttons on the control panel to scan the page.
Printhead alignment is complete after the scan.
NOTE: To learn how to load an original, see Load original
on page 46.
● The Number Counter icon shows a blinking A. The Alert icon, Resume light, and Power light are blinking.
Cause Solution
Printhead alignment failed. This occurs after you have
scanned the alignment page.
Try one of the following:
– Press (the Resume button) to reprint the alignment
page.
– Press one of the copy buttons to rescan the alignment
page.
If you do not do anything, printhead alignment gets canceled
after some time.
10 Chapter 1 Get started ENWW
Alert icon, Paper Error icon, and Resume light
● The Alert icon, the Paper Error icon, and the Resume light are on.
Cause Solution
There is no paper in the input tray. Load paper in the input tray.
● The Alert icon, the Paper Error icon, and the Resume light are blinking.
Cause Solution
For information about how to load paper, see Load media
on page 23.
The printer receives a printing job, and detects that there is no
paper in the input tray.
Number Counter icon
● The Number Counter icon is showing E1 or E2, and the Resume light is blinking.
Cause Solution
Paper width mismatch (E1) or Paper length mismatch (E2) has
occurred. When printing, the printer detects that the paper
size of the printing job does not match the width or length of
the paper loaded.
Load paper, and then press (the Resume button) to
continue printing.
1. Press (the Cancel button) to cancel printing.
2. Load paper that matches the size of the page you want
to print, or change the paper size settings in your
application to match the size of the paper you are using.
3. Print the document again.
TIP: You can change the default paper size
automatically detected by the printer. For more
information, see Change the default paper settings
detected by printer on page 14.
● The Number Counter icon is showing E3. At the same time, the Ink/Printhead light, and the Resume light
are blinking.
ENWW Control panel lights and display icons status 11
Cause Solution
The carriage inside the printer has stalled. 1. Open the front door, then the printhead access door.
2. Make sure the printhead latch is properly closed and the
print carriage is not obstructed. Do not open the
printhead latch.
3. Remove any jammed paper or other objects blocking the
carriage.
4. Close printhead access door and the front door.
5. Press (the Resume button) to continue printing or
press (the Cancel button). See Jams and paper-feed
issues on page 88 for more information.
● The Number Counter icon is showing E4, and the Resume light is blinking.
Cause Solution
There is a paper jam.
Clear the jam, and then press (the Resume button) to
continue printing.
For more information, see Jams and paper-feed issues
on page 88.
CAUTION: Do not open the printhead latch.
● The Number Counter icon is showing E5.
Cause Solution
The scanner is not working. Turn the printer o, and then on again.
If the problem persists, contact HP. The printer still prints even
if the scanner is not working.
● The Number Counter icon is showing E6.
12 Chapter 1 Get started ENWW
Cause Solution
The printer is in an error state. Reset the printer.
Ink icon, CMYK icon, and Ink/Printhead light
● The CMYK icons are on, and one or more Ink icons are blinking.
Cause Solution
Ink tank is low on ink. Rell the indicated ink tank that is low on ink.
● The CMYK icons are on, and one or more Ink icons are blinking. The Ink/Printhead light is on.
1. Turn o the printer.
2. Unplug the power cord.
3. Wait a minute, and then plug the power cord back in.
4. Turn on the printer.
If the problem persists, contact HP.
Cause Solution
Ink tank is very low on ink. Rell the indicated ink tank that is very low on ink.
● The Number Counter icon shows E7. The CMYK icons are on. The Ink/Printhead light, one or more Ink
icons, and the Alert icon are blinking.
Cause Solution
Ink tank is out of ink. Rell the indicated ink tank that is out of ink.
ENWW Control panel lights and display icons status 13
Change the default paper settings detected by printer
The printer can automatically detect whether the input tray is loaded with paper and also detect whether the
loaded paper width is large, small, or medium. You can change the default large, medium, or small paper size
detected by the printer.
To change the default paper settings from the embedded web server
1. Open the embedded web server (EWS). For more information, see Open the embedded web server
on page 80.
2. Click the Settings tab.
3. From the left menu, click Preferences, click Tray and Paper Management, and then make the necessary
changes.
4. Click Apply.
14 Chapter 1 Get started ENWW
Paper basics
The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper
types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of
reliability and print quality, and produce documents with crisp, vivid color, bolder blacks,
and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in
a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
●
Recommended papers for printing
●
Order HP paper supplies
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specically designed for the type
of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
● HP Premium Plus Photo Paper
● HP Advanced Photo Paper
● HP Everyday Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP
Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them
right o the printer. It is available in several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15
cm), 5 x 7 inches (13 x 18 cm), and in two nishes - glossy or soft gloss (semi-gloss). Ideal for framing,
displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers
exceptional results with professional quality and durability.
This glossy photo paper features an instant-dry nish for easy handling without smudging. It resists
water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a storeprocessed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches),
13 x 18 cm (5 x 7 inches). It is acid-free for longer lasting documents.
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This
aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper
with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches, 5 x 7
inches, and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting documents.
● HP Photo Value Packs
HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to
save you time and take the guesswork out of printing aordable, lab-quality photos with your HP
ENWW Paper basics 15
printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your
photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of
photos or multiple prints to share.
Business documents
● HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and
newsletters. It is heavyweight for an impressive look and feel.
● HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
● HP Brochure Paper 180g Matte or HP Professional Paper 180 Matte
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and
vivid colors.
● HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for twosided color usage with no show-through, which makes it ideal for newsletters, reports, and yers.
● HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more
substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer
lasting documents.
● HP Oce Paper
HP Oice Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other
everyday documents. It is acid-free for longer lasting documents.
● HP Oce Recycled Paper
HP Oice Recycled Paper is a high-quality multifunction paper made with 30% recycled ber.
Order HP paper supplies
The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are
available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality,
and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers.
Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
16 Chapter 1 Get started ENWW
Open the HP printer software (Windows)
You can use the HP printer software to congure the printer settings, check estimated ink levels, order
printing supplies, maintain the printer, resolve printing issues, and more. More information about the
available printer software options is provided throughout this guide.
After installing the HP printer software, depending on your operating system, do one of the following:
NOTE: If you are using the HP Smart app instead of the printer software, see Use the HP Smart app to print,
scan, and troubleshoot on page 18.
● Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the
icon with the printer name.
● Windows 8.1: Click the down arrow in the lower left corner of the Start screen, and then select the
printer name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select
the printer name.
● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for
the printer, and then select the icon with the printer name.
ENWW Open the HP printer software (Windows) 17
Use the HP Smart app to print, scan, and troubleshoot
HP Smart helps you to set up, scan, print, share, and manage your HP printer. You can share documents and
images through email, text messages, and popular cloud and social media services (such as iCloud, Google
Drive, Dropbox, and Facebook). You can also set up new HP printers, as well as monitor and order supplies.
NOTE: The HP Smart app is supported on iOS, Android, Windows 10, OS X 10.11, and macOS 10.12 and later
devices. The app might not be available in all languages. Some features might not be available with all printer
models.
Get more information about the HP Smart app
For basic instructions on how to print, scan, and troubleshoot using HP Smart, see Print using the HP Smart
app on page 30, Scan using the HP Smart app on page 47, and Get help from the HP Smart app
on page 87. For more information, you can also visit:
● iOS/Android: www.hp.com/go/hpsmart-help
● Windows: www.hp.com/go/hpsmartwin-help
● Mac: www.hp.com/go/hpsmartmac-help
To install the HP Smart app and connect to your printer
1. To get the HP Smart app, visit 123.hp.com to download and install the app.
Users of iOS, Android, and Windows 10 devices can also get the app from the device's app store.
2. After installation, open the app.
● iOS/Android: From the device desktop or app menu, tap HP Smart.
● Windows 10: From the computer desktop, click Start, and then select HP Smart from the app list.
● Mac: From the Launchpad, select the HP Smart app.
3. Connect to your printer. For information, see Connect your printer by using the HP Smart app
on page 76.
18 Chapter 1 Get started ENWW
Sleep mode
● Power usage is reduced while in Sleep mode.
● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity.
● The Power button light is dimmed and the printer control panel display is o in Sleep mode.
● Pressing any button on the control panel, or sending a print or scan job can wake up the printer from
sleep mode.
To change the Sleep mode settings from the Embedded Web Server (EWS)
1. Open the embedded web server (EWS). For more information, see Open the embedded web server
on page 80.
2. Click the Settings tab.
3. In the Power Management section, click Energy Save Mode, and select the desired option.
4. Click Apply.
ENWW Sleep mode 19
Quiet Mode
Quiet Mode slows down printing to reduce overall noise without aecting print quality. Quiet Mode only works
for printing with Normal print quality on plain paper. To reduce printing noise, turn on Quiet Mode. To print at
normal speed, turn Quiet Mode o. Quiet Mode is o by default.
NOTE: In Quiet Mode, if you print on plain paper with the Draft or Best print quality, or if you print photos or
envelopes, the printer works in the same way as when Quiet Mode is o.
To turn Quiet Mode on or o from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows)
on page 17.
2. Click the Quiet Mode tab.
NOTE: The Quiet mode tab is available only if the printer is connected from the HP printer software.
3. Click On or O.
4. Click Save Setting.
To turn Quiet Mode on or o from the Embedded Web Server (EWS)
1. Open the EWS. For more information, see Open the embedded web server on page 80.
2. Click the Settings tab.
3. In the Preferences section, select Quiet Mode, and then select On or O
4. Click Apply.
20 Chapter 1 Get started ENWW
Auto-O
This feature turns the printer o after 2 hours of inactivity to help reduce energy use. Auto-O turns the
printer o completely, so you must use the Power button to turn the printer back on.
If your printer supports this energy saving feature, Auto-O is automatically enabled or disabled depending
on printer capabilities and connection options. Even when Auto-O is disabled, the printer enters Sleep mode
after 5 minutes of inactivity to help reduce energy use.
● Auto-O is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi
● Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer
Direct capability, or is not using these capabilities.
with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
TIP: To conserve battery power, you can enable Auto-O, even when the printer is connected or
wireless is turned on.
ENWW Auto-O 21
2 Print
●
Load media
●
Print documents
●
Print photos
●
Print envelopes
●
Print using the HP Smart app
●
Print using the maximum dpi
●
Print using a Mac desktop or laptop
●
Print with mobile devices
●
Tips for print success
●
View print job status and manage print jobs (Windows)
●
Customize your printer (Windows)
22 Chapter 2 Print ENWW
Load media
To load paper
1. Raise the input tray.
2. Slide the paper-width guide to the left.
3. Insert a stack of paper into the input tray with the short edge down and the print-side up, and slide the
stack of paper down until it stops.
If you are loading small-size paper (like photo paper), make sure the paper stack is aligned with the farright side of the tray.
ENWW Load media 23
4. Slide the paper-width guide to the right until it stops at the edge of the paper.
5. Pull out the output tray and the tray extender.
To load envelopes
1. Raise the input tray.
24 Chapter 2 Print ENWW
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