Hewlett Packard 3WL44AA User Manual

User Guide
© Copyright 2019 HP Development Company, L.P.
Windows® is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
Product notice
This guide describes features that are common to most mod­els. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Find your product, and then follow the on-screen instruc­tions.
First Edition: January 2019
Document Part Number: L26821-001
About This Guide
This guide provides information on monitor features, setting up the monitor, and technical specifications.
WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
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Contents
1 Getting Started.............................................. 1
Important safety information ..............................................1
Product features and components .........................................2
Features ........................................................................2
Rear components.................................................................3
Front bezel controls ...............................................................4
Setting up the monitor ...................................................5
Installing the monitor stand .........................................................5
Removing the monitor stand ........................................................5
Connecting the cables .............................................................6
Adjusting the monitor ..............................................................7
Turning on the monitor .............................................................8
HP Watermark and Image Retention Policy.............................................9
Installing a security cable ...........................................................9
2 Using the Monitor .......................................... 10
Downloading the monitor drivers..........................................10
Using the On-Screen Display (OSD) menu..................................10
Assigning the Function buttons ..........................................11
Adjusting to Low Blue Light Mode.........................................11
Using Auto-Sleep Mode ................................................11
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3 Support and troubleshooting.................................12
Solving common problems ..............................................12
Using the auto-adjustment function (analog input) ............................13
Optimizing image performance (analog input) ...............................14
Button lockouts .......................................................15
Product support.......................................................15
Preparing to call technical support ........................................15
Locating the serial number and product number..............................16
4 Maintaining the monitor ..................................... 17
Maintenance guidelines ................................................17
Cleaning the monitor ...................................................17
Shipping the monitor ...................................................17
A Technical specifications..................................... 18
54.61 cm/21.5–inch....................................................18
60.47 cm/23.8–inch....................................................18
68.6 cm/27–inch ......................................................19
Power adapters .......................................................19
Preset display resolutions ...............................................19
54.61 cm/21.5-inch model .........................................................19
60.47 cm/23.8-inch model .........................................................20
68.6 cm/27-inch model............................................................20
Entering user modes ...................................................21
Energy saver feature...................................................21
B Accessibility ..............................................22
Supported assistive technologies .........................................22
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Contacting support ....................................................22

1 Getting Started

Important safety information

An AC power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the computer by unplugging the power cord from the AC outlet.
• If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed)
3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo.
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as having this ability. Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment, if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled, grabbed, or tripped over.
Be sure that the total ampere rating of the products connected to the AC outlet does not exceed the current rating of the outlet, and that the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.
Install the monitor near an AC outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the AC outlet. Never disconnect the monitor by pulling the cord.
Do not drop the monitor or place it on an unstable surface.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled luminous environment to avoid interference from surrounding light and bright surfaces that may cause disturbing reflections from the screen.
1 Getting Started 1

Product features and components

Features

The monitors include the following features:
54.61 cm (21.5-inch) diagonal viewable screen area with 1920 x 1080 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
60.47 cm (23.8-inch) diagonal viewable screen area with 1920 x 1080 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
68.58 cm (27-inch) diagonal viewable screen area with 1920 x 1080 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
Non-Glare panel with an LED backlight
Wide viewing angle to allow viewing from a sitting or standing position, or when moving from side to
side
Tilt capability
VGA video input
HDMI (High-Definition Multimedia Interface) video input
Plug-and-play capability if supported by your operating system
Security cable slot provision on rear of monitor for optional security cable
On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization
HDCP (High-Bandwidth Digital Content Protection) copy protection on all digital inputs
Energy saver feature to meet requirements for reduced power consumption
NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To locate updates to the user guide for your product, go to http://www.hp.com/ support, to download the latest versions of HP programs and drivers.
2 1 Getting Started

Rear components

21 3 4 5
Depending on your monitor model, the rear components will differ.
Component Function
1 Power Good LED Indicator White indicates power on
2 Power connector Connects the power cable to the monitor
3 HDMI connector Connects the HDMI cable to the monitor
4 VGA connector Connects the VGA cable to the monitor
5 Security cable slot Connects the Security cable to the monitor
1 Getting Started 3

Front bezel controls

1 2 3 4 5
Depending on your monitor model, the location of the front bezel controls will differ.
Control Function
1 Menu/OK Opens the OSD menu or selects items on the OSD menu.
Information or Auto Adjustment : If using an HDMI source and the OSD
Information or Auto
2
Adjustment / Minus
3 Viewing Modes / Plus
4 Next Input / Exit
5 Power Turns the monitor on or off.
NOTE: Buttons 2 to 4 can be assigned different functions. NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at
http://www.hp.com/go/sml.
menu is inactive, press to show the monitor OSD. If using a VGA source, press to do an auto-adjustment. Minus : If the OSD menu is active, press to navigate backward through the OSD menu and decrease adjustment levels.
Viewing Modes : If the OSD menu is inactive, press to activate the View­ing Modes to choose different video settings. Plus : If the OSD menu is active, press to navigate forward through the OSD menu and increase adjustment levels.
Next Input : If the OSD menu is inactive, press to switch the video signal input. Exit : If the OSD menu is active, press to save any changes made and exit the OSD menu.
4 1 Getting Started
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