Hewlett Packard 2QU12A User Manual
HP DesignJet Z6610 60-in Production Printer
HP DesignJet Z6810 42-in Production Printer
HP DesignJet Z6810 60-in Production Printer
User Guide
© Copyright 2018 HP Development Company,
L.P.
Edition 1
Legal notices
The information contained herein is subject to
change without notice.
The only warranties for HP Products and
services are set forth in the express warranty
statement accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Trademarks
Adobe®, Acrobat®, Adobe Photoshop®, and
PostScript® are trademarks of Adobe Systems
Incorporated.
Microsoft® and Windows® are U.S. registered
trademarks of Microsoft Corporation.
PANTONE®* is *Pantone, Inc.'s check-standard
trademark for color.
Table of contents
1 Introduction ............................................................................................................................................................................................... 1
Safety precautions ................................................................................................................................................................... 2
Product models ........................................................................................................................................................................ 2
Use of this guide ....................................................................................................................................................................... 3
The printer’s main features ..................................................................................................................................................... 4
The printer’s main components ............................................................................................................................................. 4
The Embedded Web Server’s main components .............................................................................................................. 10
The HP DesignJet Utility’s main features ........................................................................................................................... 11
The printer’s internal prints .................................................................................................................................................. 11
Turn the printer on and o ................................................................................................................................................... 12
2 Connectivity and software instructions .............................................................................................................................................. 13
Choose which connection method to use .......................................................................................................................... 14
Connect to a network (Windows) ......................................................................................................................................... 14
Connect to a network (Mac OS X) ........................................................................................................................................ 15
Uninstall the printer software .............................................................................................................................................. 15
Congure the Customer Involvement Program and other printer services ................................................................. 15
3 Personalize the printer .......................................................................................................................................................................... 17
Change the language of the front-panel display .............................................................................................................. 18
Access the Embedded Web Server ..................................................................................................................................... 18
Change the language of the Embedded Web Server ....................................................................................................... 18
Access the HP DesignJet Utility ............................................................................................................................................ 19
Change the language of the HP DesignJet Utility ............................................................................................................. 19
Change the sleep mode setting ........................................................................................................................................... 19
Turn the buzzer on and o ................................................................................................................................................... 19
Change the front-panel display contrast ........................................................................................................................... 20
Change the units of measurement ..................................................................................................................................... 20
Congure network settings .................................................................................................................................................. 20
Change the graphic language setting ................................................................................................................................. 21
Personalize the list of paper types ..................................................................................................................................... 21
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Select paper mismatch action ............................................................................................................................................. 23
4 Handle the paper .................................................................................................................................................................................... 25
Overview .................................................................................................................................................................................. 26
Load a roll onto the spindle .................................................................................................................................................. 31
Load a roll into the printer .................................................................................................................................................... 33
Unload a roll from the printer .............................................................................................................................................. 35
Use the take-up reel .............................................................................................................................................................. 35
View information about the paper ...................................................................................................................................... 43
Perform paper advance calibration ..................................................................................................................................... 43
Download paper presets ....................................................................................................................................................... 45
Use non-HP paper .................................................................................................................................................................. 45
Cancel the drying time .......................................................................................................................................................... 46
Change the drying time ......................................................................................................................................................... 46
Printing paper info ................................................................................................................................................................. 47
Feed and cut the paper ......................................................................................................................................................... 47
Store the paper ....................................................................................................................................................................... 47
Order paper ............................................................................................................................................................................. 48
Non-recommended paper types ......................................................................................................................................... 53
5 Handle the ink system ........................................................................................................................................................................... 55
Ink system components ........................................................................................................................................................ 56
Ink system tips ........................................................................................................................................................................ 59
Work with ink system components ..................................................................................................................................... 60
Order ink supplies .................................................................................................................................................................. 79
6 Print options ............................................................................................................................................................................................ 81
Create a print job .................................................................................................................................................................... 82
Select print quality ................................................................................................................................................................. 83
Print a draft ............................................................................................................................................................................. 84
High-quality printing .............................................................................................................................................................. 85
Select paper size .................................................................................................................................................................... 85
Select margins options ......................................................................................................................................................... 86
Rescale a print ........................................................................................................................................................................ 87
Preview a print ........................................................................................................................................................................ 87
Print 16-bit color images ...................................................................................................................................................... 88
Change the treatment of overlapping lines ....................................................................................................................... 88
Print crop lines ........................................................................................................................................................................ 89
Rotate an image ..................................................................................................................................................................... 89
Print in gray shades ............................................................................................................................................................... 91
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Use paper economically ........................................................................................................................................................ 91
Nest jobs to save paper ......................................................................................................................................................... 91
Use ink economically ............................................................................................................................................................. 93
7 Color management ................................................................................................................................................................................ 95
What is color? .......................................................................................................................................................................... 96
The problem: color in the computer world ........................................................................................................................ 96
The solution: color management ........................................................................................................................................ 98
Color and your Z6810 Printer .............................................................................................................................................. 99
Color and your Z6610 Printer ............................................................................................................................................ 104
Color-management options ............................................................................................................................................... 107
Color-adjustment options .................................................................................................................................................. 109
HP Professional PANTONE* Emulation ............................................................................................................................. 110
Color emulation modes ...................................................................................................................................................... 111
8 Job queue management ..................................................................................................................................................................... 115
Embedded Web Server job queue page ........................................................................................................................... 116
Job preview ........................................................................................................................................................................... 116
Turn o the job queue ......................................................................................................................................................... 117
Pause the job queue ............................................................................................................................................................ 117
Select when to print a job in the queue ............................................................................................................................ 117
Identify a job in the queue .................................................................................................................................................. 117
Prioritize a job in the queue ............................................................................................................................................... 118
Delete a job from the queue .............................................................................................................................................. 118
Reprint or copy a job in the queue .................................................................................................................................... 118
Job status messages ........................................................................................................................................................... 118
9 Retrieve printer usage information ................................................................................................................................................... 121
Get printer accounting information .................................................................................................................................. 122
Check printer usage statistics ............................................................................................................................................ 122
Check ink and paper usage for a job ................................................................................................................................. 122
10 Practical printing examples .............................................................................................................................................................. 125
Overview ............................................................................................................................................................................... 126
Resize an image with Adobe Photoshop CS4 ................................................................................................................. 126
Print a color photo with Photoshop CS2 .......................................................................................................................... 128
Print a draft for revision with the correct scale .............................................................................................................. 129
Reprint a job with consistent colors .................................................................................................................................. 132
Use ESRI ArcGIS 9 to print a map ...................................................................................................................................... 134
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11 Maintain the printer ........................................................................................................................................................................... 137
Clean the exterior of the printer ........................................................................................................................................ 138
Clean the platen ................................................................................................................................................................... 138
Clean the paper-advance sensor window ....................................................................................................................... 140
Lubricate the printhead carriage ....................................................................................................................................... 140
Maintain the ink cartridges ................................................................................................................................................. 141
Perform preventive maintenance ..................................................................................................................................... 141
Move or store the printer .................................................................................................................................................... 142
Update the printer rmware .............................................................................................................................................. 143
Change the ink absorber .................................................................................................................................................... 144
Secure disk erase ................................................................................................................................................................. 147
12 Accessories ......................................................................................................................................................................................... 149
Order accessories ................................................................................................................................................................ 149
13 Troubleshoot print-quality issues ................................................................................................................................................... 151
General advice ...................................................................................................................................................................... 153
Troubleshooting tools ......................................................................................................................................................... 153
Lines are too thick, too thin, or missing ........................................................................................................................... 154
Lines appear stepped or jagged ........................................................................................................................................ 155
Parts of lines or text are missing ...................................................................................................................................... 155
Lines are printed double or in the wrong colors ............................................................................................................. 156
Lines are blurred (ink bleeds from lines) ......................................................................................................................... 156
Lines are slightly warped .................................................................................................................................................... 157
Dark or light horizontal lines across the image (banding) ............................................................................................ 157
The image is grainy ............................................................................................................................................................. 158
The image has a metallic hue (bronzing) ......................................................................................................................... 158
The printed output is not at ............................................................................................................................................. 159
The print smudges when touched .................................................................................................................................... 159
Ink marks appear on the paper ......................................................................................................................................... 159
Defects near the top of a print .......................................................................................................................................... 160
Colors are inaccurate ........................................................................................................................................................... 161
The output is completely blank ......................................................................................................................................... 163
The output contains only a partial print ........................................................................................................................... 164
The image is clipped ............................................................................................................................................................ 164
The image is in one portion of the printing area ............................................................................................................ 165
The image is unexpectedly rotated .................................................................................................................................. 165
The print is a mirror image of the original ....................................................................................................................... 165
The print is distorted or unintelligible .............................................................................................................................. 165
One image overlays another on the same print ............................................................................................................. 165
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Pen settings seem to have no eect ................................................................................................................................ 166
The image has a wood-grain appearance (aeroworms) ............................................................................................... 166
A square is not square ........................................................................................................................................................ 166
Color drift on area ll edges ............................................................................................................................................... 166
14 Troubleshoot paper issues .............................................................................................................................................................. 167
The paper cannot be loaded successfully ....................................................................................................................... 168
The paper has jammed ....................................................................................................................................................... 168
Prints do not stack correctly in the bin ............................................................................................................................. 170
Automatic paper-cutter does not function ...................................................................................................................... 170
Take-up reel paper jammed .............................................................................................................................................. 170
Take-up reel does not wind ............................................................................................................................................... 171
15 Troubleshoot ink-system issues ..................................................................................................................................................... 173
Cannot insert an ink cartridge ........................................................................................................................................... 174
Cannot insert a printhead ................................................................................................................................................... 174
Cannot insert the maintenance cartridge ........................................................................................................................ 174
Front panel recommends reseating or replacing a printhead ...................................................................................... 174
Clean the printheads ........................................................................................................................................................... 174
Align the printheads ............................................................................................................................................................ 175
16 Troubleshoot other issues ............................................................................................................................................................... 179
The printer is not printing ................................................................................................................................................... 180
The software program slows down or stalls while generating the print job ............................................................. 180
The printer seems slow ...................................................................................................................................................... 180
Communication failures between computer and printer .............................................................................................. 181
Cannot access the Embedded Web Server ...................................................................................................................... 181
“Out-of-memory” error message ..................................................................................................................................... 182
The platen rollers squeak ................................................................................................................................................... 182
Cannot access the HP DesignJet Utility ............................................................................................................................ 182
Print job canceled and purged when held for preview .................................................................................................. 183
Printer alerts ......................................................................................................................................................................... 183
17 HP Customer Care ............................................................................................................................................................................. 185
Introduction .......................................................................................................................................................................... 186
HP Professional Services .................................................................................................................................................... 186
HP Instant Support .............................................................................................................................................................. 187
HP Proactive Support .......................................................................................................................................................... 187
Customer Self Repair .......................................................................................................................................................... 188
Contact HP Support ............................................................................................................................................................. 188
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Appendix A Overnight job scenario ....................................................................................................................................................... 191
Task 1: Handle the digital content .................................................................................................................................... 191
Task 2: Handle the paper .................................................................................................................................................... 191
Task 3: Handle the ink system ........................................................................................................................................... 192
Task 4: Handle print jobs .................................................................................................................................................... 193
Task 5: Adjust printed images ............................................................................................................................................ 193
Appendix B Urgent walk-in job scenario .............................................................................................................................................. 195
Task 1: Handle the digital content .................................................................................................................................... 195
Task 2: Handle print jobs .................................................................................................................................................... 195
Task 3: Handle the paper .................................................................................................................................................... 196
Task 4: Handle the ink system ........................................................................................................................................... 197
Task 5: Adjust printed images ............................................................................................................................................ 198
Appendix C Front-panel menus ............................................................................................................................................................ 199
Paper menu .......................................................................................................................................................................... 200
Job management menu ..................................................................................................................................................... 201
Ink menu ............................................................................................................................................................................... 202
Setup menu .......................................................................................................................................................................... 203
Image quality maintenance menu .................................................................................................................................... 205
Connectivity menu ............................................................................................................................................................... 206
Internal prints menu ............................................................................................................................................................ 207
Information menu ................................................................................................................................................................ 208
Appendix D Front-panel error messages ............................................................................................................................................ 209
Appendix E Printer specications ......................................................................................................................................................... 213
Functional specications .................................................................................................................................................... 214
Physical specications ........................................................................................................................................................ 215
Memory specications ........................................................................................................................................................ 216
Power specications ........................................................................................................................................................... 217
Ecological specications ..................................................................................................................................................... 217
Environmental specications ............................................................................................................................................. 217
Acoustic specications ........................................................................................................................................................ 218
Glossary ..................................................................................................................................................................................................... 219
Index ........................................................................................................................................................................................................... 221
viii ENWW
1 Introduction
●
Safety precautions
●
Product models
●
Use of this guide
●
The printer’s main features
●
The printer’s main components
●
The Embedded Web Server’s main components
●
The HP DesignJet Utility’s main features
●
The printer’s internal prints
●
Turn the printer on and o
ENWW 1
Safety precautions
The following precautions ensure the correct use of the printer and prevent printer damage. Use these
precautions at all times.
●
Use the power supply voltage that is specied on the nameplate. To avoid overloading the printer's
electrical outlet, do not use the outlet for multiple devices.
●
Make sure that the printer is well-grounded. Failure to ground the printer can result in electrical shock, re,
and susceptibility to electromagnetic interference.
●
Do not disassemble or repair the printer yourself, unless authorized by HP (see Customer Self Repair
on page 188). Contact your local HP Service Representative for service. See HP Customer Care
on page 185.
●
Use only the electrical cord that HP supplied with the printer. Do not damage, cut, or repair the power cord.
A damaged power cord creates a risk of re and electric shock. Replace a damaged power cord with an HPapproved power cord.
●
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of the
printer. Doing so can cause re, electric shock, or other serious hazards.
●
Turn o the printer and unplug the power cable from the power outlet in any of the following cases:
–
When you place your hands inside the printer
–
If smoke or an unusual smell emanates from the printer
–
If the printer is making an unusual noise that does not occur during normal operation
–
If a piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal parts of
the printer
–
During an electrical (thunder or lightning) storm
–
During a power failure
Product models
This guide covers the following product models, normally referring to them by their short names for brevity.
Full name Part number
HP DesignJet Z6810 60-in Production Printer 2QU14
HP DesignJet Z6610 60-in Production Printer 2QU13
HP DesignJet Z6810 42-in Production Printer 2QU12
HP DesignJet Z6810 60-in Production with PostScript/PDF upgrade 2QU14
HP DesignJet Z6610 60-in Production with PostScript/PDF upgrade 2QU13
HP DesignJet Z6810 42-in Production with PostScript/PDF upgrade 2QU12
2 Chapter 1 Introduction ENWW
Use of this guide
This guide is the most complete source of information about this product and is organized into the following
chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics:
●
Connectivity and software instructions on page 13
●
Personalize the printer on page 17
●
Handle the paper on page 25
●
Handle the ink system on page 55
●
Print options on page 81
●
Color management on page 95
●
Practical printing examples on page 125
●
Maintain the printer on page 137
Troubleshooting
These chapters help you solve problems that might occur while printing and include the following topics:
●
Troubleshoot print-quality issues on page 151
●
Troubleshoot ink-system issues on page 173
●
Troubleshoot paper issues on page 167
●
Troubleshoot other issues on page 179
●
Front-panel error messages on page 209
Support and specications
These chapters contain reference information, including HP customer care and the specications of the printer:
●
HP Customer Care on page 185
●
Printer specications on page 213
Appendices
The appendices highlight some of the more common printing scenarios you might face as a user. Each appendix
takes a step-by-step approach to working through a given printing scenario, and points you to various parts of
this guide that provide more task-specic information and instruction.
ENWW Use of this guide 3
Glossary
This chapter contains denitions of printing and HP terms that are used in this documentation.
Index
In addition to the table of contents, an alphabetical index is included to help you to nd topics quickly.
Warnings and Cautions
Symbols are used in this manual to ensure the proper use of the printer and to prevent printer damage. Follow
the instructions that are marked with these symbols.
WARNING! Failure to follow the guidelines that are marked with this symbol could result in serious personal
injury or death.
CAUTION: Failure to follow the guidelines that are marked with this symbol could result in minor personal injury
or damage to the product.
The printer’s main features
Some major features of the printer are shown below:
●
Fast, high-quality printing with a resolution of up to 2400 × 1200 optimized dots per inch (dpi), from a
1200 × 1200 dpi input (using the Max. resolution for photo papers option)
●
Maximum paper width of 1067 mm (42-in) or 1524 mm (60-in)
●
Take-up reel supplied with the 60-in printer, available as an accessory for the 42-in printer
●
Accurate and consistent color reproduction features:
–
Press emulations for U.S., European, and Japanese standards; and color-monitor red-green-blue
(RGB) emulations
–
Automatic color calibration (Z6610/Z6810) and proling (only Z6810)
●
An eight ink system on the Z6810 and a six-ink system on the Z6610 that provides a wide color range on
matte ne-art papers and glossy photo papers for photographic and graphic arts prints. The ink system
also oers complete coverage of International Organization for Standards (ISO) and Specications for Web
Oset Publications (SWOP) gamuts for color accuracy in pre-press applications.
●
An HP Embedded Spectrophotometer for consistent and accurate color, even with paper and environment
changes. On the Z6810 it also enables the easy creation of custom International Color Custom (ICC) proles
(see HP Embedded Spectrophotometer on page 99)
●
Ink and paper usage information that is available from the Web through the Embedded Web Server (see
The Embedded Web Server’s main components on page 10)
●
Paper exibility and automatic easy load, including information and paper presets that are available on the
front panel, or through the HP DesignJet Utility
The printer’s main components
The following views illustrate the main components of the Z6810 42-in and Z6610/Z6810 60-in Printers.
4 Chapter 1 Introduction ENWW
Front view 42-in printer
1. Ink cartridge
2. Platen
3. Printhead
4. Printhead carriage
5. Front panel
6. Maintenance cartridge
7. Paper-load lever
8. Spindle
9. Bin
ENWW The printer’s main components 5
Rear view 42-in printer
1. Power switch and socket
2. Sockets for communication cables and optional accessories
Front view 60-in printer
1. Ink cartridge
2. Platen
3. Printhead
4. Printhead carriage
6 Chapter 1 Introduction ENWW
5. Front panel
6. Maintenance cartridge
7. Paper-load lever
8. Spindle
9. Loading table
10. Take-up reel motor
11. Take-up reel cable and sensor housing unit
12. Take-up reel sensor
13. Take-up reel spindle hub
Rear view 60-in printer
1. Power switch and socket
2. Sockets for communication cables and optional accessories
Take-up reel motor
NOTE: The take-up reel is a standard feature with the Z6610 60-in printer. It is an optional accessory for the
Z6810 42-in printer. See Accessories on page 149.
ENWW The printer’s main components 7
1. Take-up reel spindle lever
2. Manual winding buttons
3. Wind-direction switch
The front panel
Your printer's front panel is located on the front of the printer, on the right-hand side. It has the following
important functions:
●
It is used to perform certain operations, such as loading and unloading paper
●
It displays up-to-date information about the status of the printer, the ink cartridges, the printheads, the
maintenance cartridge, the paper, the print jobs, and other parts and processes
●
It gives guidance on using the printer
●
It displays warning and error messages, when appropriate, with audible alerts to call attention
●
It can be used to change the values of printer settings and the operation of the printer
NOTE: Settings in the Embedded Web Server or in the printer driver override front-panel settings.
The front panel has the following components, starting with the four direct-access keys:
1. Paper loading key starts the paper loading process: see Load a roll into the printer on page 33.
2. View paper information key displays information about the loaded paper.
8 Chapter 1 Introduction ENWW
3. Pause printing key pauses printing after nishing the current page. Press the key again to restart printing.
This can be useful, for instance, when you want to change or load a roll of a dierent paper type.
4. Form feed and cut key: see Feed and cut the paper on page 47.
5. Front-panel display displays errors, warnings and information on using your printer.
6. Back key: To go to the previous step in a procedure or interaction. To go to the upper level, or leave the
option in the menu, or when given an option.
7. Menu key: Press to return to the main menu of the front-panel display. If you are already on the main menu
it will display the status screen.
8. Down key: To go down in a menu or option, or to decrease a value, for example when conguring the front-
panel display contrast or the IP address.
9. Power key: To turn the printer o or on, it also has a light to indicate the printer's status. If the power key
light is o the printer is o. If the power key light is blinking green, the printer is starting up. If the power
key light is green on, the printer is on. If the power key light is amber on, the printer is in standby. If the
power key light is blinking amber, the printer needs attention.
10. Cancel key: To abort a procedure or interaction.
11. Up key: To go up in a menu or option, or to increase a value, for example when conguring the front-panel
display contrast or the IP address.
12. OK key: To conrm an action while in a procedure or interaction. To enter in a submenu in the menu. To
select a value when given an option. If the status screen is displayed, this key takes you to the main menu.
13. Status light: Indicates the printer's status. If the Status light is solid green, the printer is ready. If it is
ashing green, the printer is busy. If it is solid amber, there is a system error. If it is ashing amber, the
printer needs attention.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, rst highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means that you
should select Item1, then select Item2, then select Item3.
For detailed information on the front-panel menus, see Front-panel menus on page 199.
For an annotated list of front-panel error messages, see Front-panel error messages on page 209.
Information about specic uses of the front panel can be found throughout this guide.
Printer software
Download from (according to printer model):
●
http://hp.com/go/Z6610/software
●
http://hp.com/go/Z6810/software
The following software is provided with your printer:
●
The Embedded Web Server, which runs in the printer and enables you to use a Web browser on any
computer to check ink levels and printer status (see The Embedded Web Server’s main components
on page 10).
ENWW The printer’s main components 9
The following software is available for your printer:
●
PCL and PS printer driver for Windows operating systems:
–
http://hp.com/go/Z6610/software
–
http://hp.com/go/Z6810/software
●
The Embedded Web Server, which runs in the printer and enables you to use a Web browser on any
computer to check ink levels and printer status (see The Embedded Web Server’s main components
on page 10).
●
The HP DesignJet Utility: go to http://www.hp.com (see The HP DesignJet Utility’s main features
on page 11).
●
PostScript drivers for Windows and MAC OS X (provided through a link in the PostScript/PDF Upgrade Kit),
(see Accessories on page 149).
NOTE: The HP Utility under Mac OS X and the HP DesignJet Utility under Windows have similar functions and
are sometimes referred to collectively as the HP DesignJet Utility in this guide.
NOTE: New versions of all printer software can be expected to appear from time to time. In some cases, when
you receive your printer there may already be later versions available on HP's website of some of the software
provided with it.
The Embedded Web Server’s main components
The Embedded Web Server is a Web server running inside the printer. Users can obtain printer information,
manage the print queue and paper presets, change printer settings and troubleshoot problems through the
Embedded Web Server. It also allows service engineers to retrieve internal information on printer problems.
Access the Embedded Web Server remotely by using an ordinary Web browser running on any computer (see
Access the Embedded Web Server on page 18). Its features and functionality are organized within three tabs.
Online help is available on every page.
Main tab
●
Manage the print queue
●
Add new jobs to the queue
●
View supplies status
●
Monitor paper and ink usage
●
PANTONE©* emulation (with the PostScript/PDF upgrade)
Setup tab
●
Dene printer, network and security settings
●
Send accounting reports and notications of warnings and errors by e-mail
●
Update rmware
●
Import and export paper presets
●
Set the date and time
10 Chapter 1 Introduction ENWW
Support tab
●
Use the Print Quality Troubleshooting wizard to help resolve some of the most common print-quality
issues
●
Browse helpful information from a variety of sources
●
Access HP DesignJet links for technical support with your printer, driver and accessories
●
Access service support pages that show current and historical data on the usage of your printer
The HP DesignJet Utility’s main features
The HP DesignJet Utility provides an easy-to-use interface that allows the user to manage and access various
printer features and functionality.
●
Manage the printer, including single-point color control with the HP Color Center
●
Gain access to the online HP Knowledge Center
●
View the status of the ink cartridges, the printheads and the paper
●
Manage, install, and create International Color Consortium (ICC) proles (with the PostScript/PDF upgrade)
●
Access and use embedded proles (with the PostScript/PDF upgrade)
●
Update the printer's rmware (see Update the printer rmware on page 143)
●
Calibrate the printer and display
●
Change various printer settings (on the Settings tab)
●
Congure network settings
The printer’s internal prints
The internal prints provide various kinds of information about your printer. You can request these prints from the
front panel without using a computer.
Before requesting any internal print, make sure that paper is loaded and that the Ready message appears on the
front-panel display.
To print an internal print, select the icon, then select the type of internal print that you want.
The following internal prints are available:
●
Demo: shows some of the capabilities of the printer
●
Menu map: shows details of all the front-panel menus
●
Conguration: shows all the current front-panel settings
●
Usage report: shows estimates of the total number of prints, number of prints by paper type, number of
prints by print-quality option, and total amount of ink used per color. The accuracy of these estimates is not
guaranteed.
ENWW The HP DesignJet Utility’s main features 11
●
PostScript font list: lists the PostScript fonts that are installed in the printer (with the PostScript/PDF
upgrade)
●
Service information: provides information that service engineers require
Turn the printer on and o
TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time and
overall system reliability. When the printer has not been used for a certain period of time (the default time is
determined by Energy Star), it saves power by going into sleep mode. However, any interaction with the printer's
front-panel display, or sending a new job to print, returns it to active mode, and it can resume printing
immediately. To change the sleep mode time, see Change the sleep mode setting on page 19.
NOTE: In sleep mode, the printer performs maintenance service to the printheads from time-to-time. This
avoids long preparation times after long idle periods. Therefore, it is strongly recommended to leave the printer
powered on or in sleep mode to avoid wasting ink and time.
The printer has three levels of power consumption.
●
Plugged in: the power cord is plugged into the back of the printer
●
Switched on: the switch at the back of the printer is in the on position
●
Powered on: the Power key on the front panel shows a green light
If you wish to turn the printer on or o or reset the printer, the normal and recommended method is to use the
Power key on the front panel.
However, if you plan to store the printer indenitely, you are recommended to power it o using the Power key,
and then also switch o the power switch at the rear. Also, if the Power key does not seem to work, you can use
the switch at the rear instead.
To turn it back on, use the power switch at the rear.
When the printer is powered back on, it takes about three minutes to initialize and check and prepare the
printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the printer has been
o for six weeks or more, preparing the printheads could take up to 45 minutes.
12 Chapter 1 Introduction ENWW
2 Connectivity and software instructions
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Choose which connection method to use
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Connect to a network (Windows)
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Connect to a network (Mac OS X)
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Uninstall the printer software
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Congure the Customer Involvement Program and other printer services
ENWW 13
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Gigabit Ethernet Very fast; varies according to
network trac
Jetdirect print server (optional
accessory)
Moderate; varies according to
network trac
NOTE: The speed of any network connection depends on all components used in the network, which may
include network interface cards, hubs, routers, switches and cables. If any one of these components is not
capable of high-speed operation, you will nd that you have a low-speed connection. The speed of your network
connection can also be aected by the total amount of trac from other devices on the network.
NOTE: There are various possible ways of connecting the printer to a network, but only one of them can be
active at a time; with the exception of the Jetdirect print server, which can be active at the same time as one
other network connection.
Connect to a network (Windows)
Once the network cable is connected and the printer is powered up, it automatically obtains an IP address. You
need to perform the following steps to congure the printer in the network:
Long: 100 m (328 ft) Requires extra equipment
(switches).
Long: 100 m (328 ft) Requires extra equipment
(switches).
Useful for wireless or AppleTalk
connection, and for Novell
printing.
1. Go to your printer's front panel and press the Menu key if necessary until you see the following screen.
Note the IP address of your printer (15.77.133.124 for example).
2. Go to (according to printer model):
●
http://hp.com/go/Z6610/software
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http://hp.com/go/Z6810/software
3. The Printer Software download page should open, click on “Download Windows Installer” and the Software
Conguration package download should start. Once the Software Conguration package has been
downloaded it should be executed by clicking on it.
4. The conguration program will look for printers connected to your network. When the search has nished,
a list of printers will be displayed. Identify your printer by its IP address and select it from the list.
If your printer does not appear in the list, select Help me nd my network printer and click Next. In the next
screen, give the IP address of your printer.
14 Chapter 2 Connectivity and software instructions ENWW
Connect to a network (Mac OS X)
1. Go to the front panel or open the Embedded Web Server (see Access the Embedded Web Server
on page 18). Note the mDNS service name of your printer and/or TCP/IP address.
2. Go to (according to printer model):
●
http://hp.com/go/Z6610/software
●
http://hp.com/go/Z6810/software
3. Your Web browser opens to display the rest of the software installation procedure. You must select
Windows or Mac OS X software, and choose which specic software you want to install (by default, all of it).
4. If you install the HP DesignJet utility, follow the installation instructions in you computer.
5. In the Setup Assistant screen, look for your printer's mDNS service name or TCP/IP printer address (which
you noted in step 1) in the Printer Name and Details columns.
●
If you nd the right name, scroll sideways if necessary to see the Connection Type column, and check
that it shows Bonjour or TCP/IP. Then highlight that line. Otherwise, continue searching further down
the list.
●
If you cannot nd your printer's name just click Continue and do the setup manually in your System
Preferences later on.
Click Continue.
6. Continue following the instructions on the screen.
Uninstall the printer software
During previous Installation step, you have the option to select HP Uninstaller application to be installed in your
system. This one should be available under HP in the system Applications folder.
IMPORTANT: The HP Uninstaller application will uninstall all HP Software installed in your system.
To delete the print queue only, select the Print & Fax dialog from the system preferences. Select the name of the
printer and click the – button.
Congure the Customer Involvement Program and other printer
services
You can check your Customer Involvement Program status in the printer’s front panel, or through the EWS.
To change it in the front panel, go to: Main menu > Setup > Customer Involvement Program.
This menu appears:
ENWW Connect to a network (Mac OS X) 15
In which;
1. Information: gives you CIP information.
2. Conguration: allows you to change the status.
In the EWS, look for the corresponding tab.
16 Chapter 2 Connectivity and software instructions ENWW
3 Personalize the printer
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Change the language of the front-panel display
●
Access the Embedded Web Server
●
Change the language of the Embedded Web Server
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Access the HP DesignJet Utility
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Change the language of the HP DesignJet Utility
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Change the sleep mode setting
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Turn the buzzer on and o
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Change the front-panel display contrast
●
Change the units of measurement
●
Congure network settings
●
Change the graphic language setting
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Personalize the list of paper types
●
Select paper mismatch action
ENWW 17
Change the language of the front-panel display
There are two possible ways to change the language of the front-panel menus and messages.
●
If you can understand the current front-panel display language, select the Setup menu icon , then
Front panel options > Select language.
●
If you cannot understand the current front-panel display language, start with the printer powered o. At
the front panel, press the OK key and hold it down. While holding the OK key down, press the Power key
and hold it down. Continue to hold down both keys until the green light on the right side of the front-panel
display starts ashing, and then release both keys. You can expect a delay of about one second. If the
green light starts ashing without any delay, you may need to start again.
Whichever method you used, the language selection menu should now appear on the front-panel display.
Highlight your preferred language with the Up and Down keys, then press the OK key.
When you have selected your preferred language, turn o the printer with the Power key and then turn it on
again. The front panel will appear in the selected language.
Access the Embedded Web Server
The Embedded Web Server enables you to manage your printer remotely using an ordinary Web browser
running on any computer.
To access the Embedded Web Server directly, you must have a TCP/IP connection to your printer. However, you
can access the Embedded Web Server indirectly through the HP DesignJet Utility.
The following browsers are known to be compatible with the Embedded Web Server:
●
Internet Explorer 6 and later, for Windows
●
Safari 2 and later, for Mac OS X 10.4
●
Firefox 1.5 and later
To access the Embedded Web Server on any computer, open your Web browser and give the IP address of your
printer.
You can see your printer's IP address (192.168.1.1 in this example) on the front panel.
If you have followed these instructions but failed to get through to the Embedded Web Server, see Cannot
access the Embedded Web Server on page 181.
Change the language of the Embedded Web Server
The Embedded Web Server can work in the following languages: English, Portuguese, Spanish, Catalan, French,
Italian, German, Russian, Simplied Chinese, Traditional Chinese, Korean and Japanese. It uses whichever
18 Chapter 3 Personalize the printer ENWW
language you have specied in your Web browser's options. If you have specied a language that it cannot
support, it works in English.
To change the language, you must change your Web browser's language setting. For example, in Internet
Explorer version 6, go to the Tools menu and select Internet Options, Languages. Then ensure that the language
you want is at the top of the list in the dialog box.
Access the HP DesignJet Utility
The HP DesignJet Utility enables you to manage your printer from a computer with TCP/IP or Jetdirect
connection. When you open the HP DesignJet Utility for the
enhanced functionality that we recommend you to accept.
●
Under Windows, start the HP DesignJet Utility from your desktop shortcut or from Start > All Programs >
HP > HP DesignJet Utility > HP DesignJet Utility. This launches the HP DesignJet Utility, showing the printers
installed on your computer. When you open the HP DesignJet Utility for the rst time, it may oer you an
automatic update with enhanced functionality that we recommend you accept.
●
Under Mac OS X, launch the HP DesignJet Utility from your dock shortcut or by selecting Applications > HP>
HP DesignJet Utility. This launches the HP DesignJet Utility, showing the printers installed on your
computer.
When you select your printer in the left pane, everything that appears in the right pane is specic to that
printer.
rst time, it may oer you an automatic update with
If you have followed these instructions but failed to get through to the HP DesignJet Utility, see Cannot access
the HP DesignJet Utility on page 182.
Change the language of the HP DesignJet Utility
The HP DesignJet Utility can work in the following languages: English, Portuguese, Spanish, Catalan (Windows
only), French, Italian, German, Polish, Russian, Simplied Chinese, Traditional Chinese, Korean and Japanese.
●
Under Windows, select Tools > Set Language and select a language from the list.
●
Under Mac OS X, the language is changed as for any other application. In System Preferences, select
Language & Text and re-launch the application.
Change the sleep mode setting
If the printer is left switched on but unused for a certain period of time, it goes automatically into sleep mode to
save power. To change the time the printer waits before it goes into sleep mode, go to the front panel and select
the Setup menu icon , then Front panel options > Sleep mode wait time. Highlight the wait time you want
and then press the OK key. You can set the time from 1 to 240 minutes. The default time is 25 minutes.
Turn the buzzer on and o
To turn the printer's buzzer on or o, go to the front panel and select the Setup menu icon , then Front
panel options > Enable buzzer, and highlight on or o and press the OK key. By default, the buzzer is set to on.
ENWW Access the HP DesignJet Utility 19
Change the front-panel display contrast
To change the contrast of the front-panel display, select the Setup menu icon , then Front panel options >
Select display contrast, and enter a value using the Up or Down key. Press the OK key to set the value. The
default contrast is set to 50.
Change the units of measurement
To change the units of measurement in the front-panel display, select the Setup menu icon , then Front
panel options
> Select units, and select English or Metric. By default the units are set to metric.
Congure network settings
You can view and congure the network settings from the HP DesignJet Utility. Under Windows, select the Admin
tab, then Network Settings. Under Mac OS X, select Network Settings. The following settings are available:
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IP Conguration method: specify the way to set an IP address, selecting BOOTP, DHCP, Auto IP or Manual.
●
Host name: specify an IP name for the network device. The name may contain up to 32 ASCII characters.
●
IP address: specify the IP address on the print server. Duplicate IP addresses on a TCP/IP network are not
allowed.
NOTE: If you change the current IP address and click Apply, the browser loses the current connection to
the print server because it is pointing to the old address. To reconnect, browse to the new IP address.
●
Subnet mask: specify a subnet mask, which is a 32-bit number applied to an IP address to determine which
bits specify the network and subnet and which bits uniquely specify the node.
●
Default gateway: specify the IP address of a router or computer that is used to connect to other networks
or sub-networks. If none exist, use the IP address of the computer or the IP address of the print server.
●
Domain name: specify the name of the DNS domain in which the print server resides (for example,
support.hp.com).
NOTE: The domain name does not include the host name: it is not the fully qualied domain name, such
as printer1.support.hp.com.
●
Idle timeout: specify the number of seconds that an idle connection is allowed to remain open; 30 is the
default value. If set to zero, the timeout is disabled and TCP/IP connections remain open until closed by the
other node (such as a workstation) on the network
●
Default IP: specify the IP address to use when the print server is unable to obtain an IP address from the
network when powered on or when recongured to use BOOTP or DHCP.
●
Send DHCP requests: specify whether DHCP requests are transmitted when a legacy default IP address or a
default Auto IP is assigned.
To congure the same network settings from the front panel, select the Connectivity menu icon , then Fast
Ethernet
You have various other options available from the Connectivity menu icon.
20 Chapter 3 Personalize the printer ENWW
or Gigabit Ethernet > Modify conguration.
●
Jetdirect EIO: view information, congure and reset the Jetdirect connection
●
Advanced > Select I/O timeout: specify the number of seconds that an idle connection is allowed to remain
open, 270 is the default value, if set to zero, the timeout is disabled
●
Advanced > Allow SNMP: specify whether SNMP is permitted
●
Advanced > Embedded Web Server > Allow EWS: specify whether the Embedded Web Server is enabled
●
Advanced > Web Services > HP DesignJet Utility software: view the HP DesignJet Utility software settings
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Advanced > Web Services > Color and paper management: view the color and paper management settings
Change the graphic language setting
You can change the graphic language setting from the HP DesignJet Utility with the following steps.
1. Under Windows, select the Admin tab then Printer settings > Printing preferences.
Under Mac OS X, select Printer settings > Printing preferences.
2. Select one of the following options.
●
Select Automatic to let the printer determine which type of le it is receiving. This is the default
setting; it works for most software applications. You should not normally need to change it.
●
Select HP-GL/2 only if you are sending a le of that type directly to the printer, without going through
a printer driver.
●
Select PDF only if you are sending a le of that type directly to the printer, without going through a
printer driver (with the PostScript/PDF upgrade).
●
Select PostScript only if you are sending a le of that type directly to the printer, without going
through a printer driver (only with the PostScript/PDF upgrade).
●
Select TIFF only if you are sending a le of that type directly to the printer, without going through a
printer driver (only with the PostScript/PDF upgrade).
●
Select JPEG only if you are sending a le of that type directly to the printer, without going through a
printer driver (only with the PostScript/PDF upgrade).
You can change the graphic language setting from the front panel. Select the Setup menu icon , then
Printing preferences > Select graphic language. Select the desired option and press the OK key to set the value.
NOTE: If the graphic language is set from the HP DesignJet Utility, it overrides the front panel setting.
Personalize the list of paper types
If there are some paper types that you never use, you can remove them from the list shown in the front panel,
the Embedded Web Server and the HP DesignJet Utility.
1. In the Embedded Web Server, select the Setup tab and then Paper management.
ENWW Change the graphic language setting 21
2. In the Paper Management pane, select the Show/Hide papers tab.
3. Select any paper type you want to hide, and use the >> button to move it to the hidden paper list.
4. When you have nished, use the Apply button to save your changes.
If you change your mind later, you can move papers from the hidden list back to the visible list at any time.
22 Chapter 3 Personalize the printer ENWW
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