User Guide
© Copyright 2017 HP Development Company,
L.P.
HDMI, the HDMI Logo and High-Denition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support.
Select Find your product, and then follow the
on-screen instructions.
First Edition: May 2017
Document Part Number: 928357-001
About This Guide
This guide provides information on monitor features, setting up the monitor, and technical specications.
WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). A notice alerts the user that failure to follow a procedure exactly as described
could result in loss of data or in damage to hardware or software. Also contains essential information to
explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
iii
iv About This Guide
Table of contents
1 Getting started ............................................................................................................................................. 1
Important safety information ............................................................................................................................... 1
Product features and components ........................................................................................................................ 2
Features ............................................................................................................................................... 2
Rear and side components .................................................................................................................. 3
Setting up the monitor .......................................................................................................................................... 4
Installing the monitor stand ................................................................................................................ 4
Connecting the cables ......................................................................................................................... 5
Connecting USB devices ...................................................................................................................... 8
Adjusting the monitor ......................................................................................................................... 9
Turning on the monitor ..................................................................................................................... 11
HP watermark and image retention policy ....................................................................................... 11
Removing the monitor stand ............................................................................................................ 12
Mounting the display head ................................................................................................................ 12
Installing a security cable ................................................................................................................. 13
2 Using the monitor ........................................................................................................................................ 14
Software and utilities .......................................................................................................................................... 14
The Information le ........................................................................................................................... 14
The Image Color Matching le ........................................................................................................... 14
Installing the INF and ICM les ............................................................................................................................ 14
Installing from the optical disc (available in select regions) ............................................................ 14
Downloading from the web ............................................................................................................... 15
Using the on-screen display (OSD) menu ............................................................................................................ 15
Assigning the Function buttons ........................................................................................................................... 16
Selecting a faster response time ......................................................................................................................... 17
Selecting the Low Blue Light mode ..................................................................................................................... 17
Using Auto-Sleep Mode ....................................................................................................................................... 18
Factory calibration ............................................................................................................................................... 18
3 Support and troubleshooting ........................................................................................................................ 19
Solving common problems .................................................................................................................................. 19
Button lockouts ................................................................................................................................................... 19
Using the auto-adjustment function (analog input) ........................................................................................... 20
Optimizing image performance (analog input) ................................................................................................... 21
Contacting support .............................................................................................................................................. 22
v
Preparing to call technical support ..................................................................................................................... 22
Locating the serial number and product number ............................................................................................... 22
4 Maintaining the monitor .............................................................................................................................. 23
Maintenance guidelines ....................................................................................................................................... 23
Cleaning the monitor ......................................................................................................................... 23
Shipping the monitor ......................................................................................................................... 23
Appendix A Technical specications ................................................................................................................. 24
61.1 cm/24-inch model ....................................................................................................................................... 24
60.5 cm/23.8-inch model .................................................................................................................................... 25
58.4 cm/23-inch model ....................................................................................................................................... 25
54.6 cm/21.5-inch model .................................................................................................................................... 26
Preset display resolutions ................................................................................................................................... 26
61.1 cm/24-inch model ..................................................................................................................... 27
54.6 cm/21.5-inch, 58.4 cm/23-inch, and 60.5 cm/23.8-inch models ........................................... 27
Entering user modes ............................................................................................................................................ 28
Energy saver feature ........................................................................................................................................... 28
Appendix B Accessibility ................................................................................................................................. 29
Supported assistive technologies ....................................................................................................................... 29
Contacting support .............................................................................................................................................. 29
vi
1 Getting started
Important safety information
An AC power adapter and cord may be included with the monitor. If another cord is used, use only a power
source and connection appropriate for this monitor. For information on the correct power cord set to use with
the monitor, refer to the
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the computer by unplugging the power cord from the AC outlet.
• If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin
outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding
pin is an important safety feature.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup,
and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides
important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web
at http://www.hp.com/ergo.
Product Notices provided on the optical disc or in your documentation kit.
IMPORTANT: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection
device such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge
protection; the power strips must be specically labeled as having this ability. Use a power strip whose
manufacturer oers a damage replacement policy so you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled,
grabbed, or tripped over.
Be sure that the total ampere rating of the products connected to the AC outlet does not exceed the current
rating of the outlet, and that the total ampere rating of the products connected to the cord does not exceed
the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.
Install the monitor near an AC outlet that you can easily reach. Disconnect the monitor by grasping the plug
rmly and pulling it from the AC outlet. Never disconnect the monitor by pulling the cord.
Do not drop the monitor or place it on an unstable surface.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that may cause
disturbing reections from the screen.
Important safety information 1
Product features and components
Features
This guide describes features of the following monitors:
●
54.6 cm (21.5-inch) diagonal viewable screen area with 1920 × 1080 resolution, plus full-screen support
for lower resolutions
●
58.4 cm (23-inch) diagonal viewable screen area with 1920 × 1080 resolution, plus full-screen support
for lower resolutions
●
60.5 cm (23.8-inch) diagonal viewable screen area with 1920 × 1080 resolution, plus full-screen support
for lower resolutions
●
61.1 cm (24-inch) diagonal viewable screen area with 1920 × 1200 resolution, plus full-screen support
for lower resolutions
The monitor features include the following:
●
Nonglare panel with an LED backlight
●
Wide viewing angle to allow viewing from a sitting or standing position, or when moving from side to
side
●
Tilt, pivot, swivel, and height-adjustment capability
●
Removable stand for exible display head mounting solutions
●
Supports an optional mounting bracket for an HP Desktop Mini, Chromebox, or thin client
●
Supports an optional HP speaker bar
●
DisplayPort video input
●
HDMI (High-Denition Multimedia Interface) video input
●
VGA video input (cable not included)
●
USB 3.0 hub with one upstream port and two downstream ports
●
DisplayPort, HDMI, and USB Type-B to Type-A cables included
●
Cable management feature for placement of cables and cords
●
HDCP (High-Bandwidth Digital Content Protection) copy protection on all digital inputs
●
Plug and Play capability if supported by your operating system
●
Security cable slot provision on rear of monitor for optional security cable
●
On-screen display (OSD) adjustments in several languages for easy setup and screen optimization
●
HP Display Assistant software for adjusting monitor settings and enabling the theft deterrence features
●
Software and documentation disc provided with the monitor in select regions that includes monitor
drivers and product documentation
●
Energy saver feature to meet requirements for reduced power consumption
NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation
kit. To locate updates to the user guide for your product, go to http://www.hp.com/support. Select Find your
product, and then follow the on-screen instructions.
2 Chapter 1 Getting started
Rear and side components
Component Description
(1) Power button Turns the monitor on or o.
(2) Back/Exit button If the OSD is open, press to go back or exit the OSD.
(3) Plus button If the OSD menu is open, press to navigate forward through the OSD menu and increase
If the OSD menu is closed, press to switch to the next active input.
adjustment levels.
If the OSD menu is closed, press to open the Viewing Modes menu.
(4) Minus button If the OSD menu is open, press to navigate backward through the OSD menu and decrease
adjustment levels.
If the OSD menu is closed, press to open the Color menu.
(5) Menu button Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu.
(6) Master power switch Turns o all power to the monitor.
Putting the switch in the o position will yield the lowest power state for the monitor when it is
not in use.
(7) Power connector Connects the AC power cord to the monitor.
(8) Monitor release button Disengages the monitor stand from the display head.
(9) DisplayPort port Connects the DisplayPort cable to the source device.
(10) HDMI port Connects the HDMI cable to the source device.
(11) VGA port Connects a VGA cable to the source device.
(12) USB 3.0 Type-B port Connects the USB hub cable to the source device.
(13) Security cable slot Connects an optional security cable.
(14) USB 3.0 Type-A ports (2) Connect USB devices.
Product features and components 3
Setting up the monitor
Installing the monitor stand
IMPORTANT: Do not touch the surface of the LCD panel. Pressure on the panel may cause nonuniformity of
color or disorientation of the liquid crystals. If this occurs, the screen will not recover to its normal condition.
1. Position the monitor facedown on a at surface covered by a soft clean cloth.
2. Slide the tabs on the top of the stand’s mounting bracket into the slots on the display head (1), and then
press the bottom of the bracket down (2). There will be an audible click when the stand is properly
seated. Make sure that the stand is properly attached to the display head before use.
4 Chapter 1 Getting started
Connecting the cables
NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the
monitor.
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Before connecting the cables, route the cables through the cable routing hole in the center of the stand.
3. Connect a video cable.
NOTE: The monitor automatically determines which inputs have valid video signals. The inputs can be
selected by pressing the Menu button to access the on-screen display (OSD) menu and then selecting
Input Control.
●
Connect one end of a DisplayPort cable to the DisplayPort port on the rear of the monitor and the
other end to the DisplayPort port on the source device.
Setting up the monitor 5
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