Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. Bluetooth
is a trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel is a trademark of Intel Corporation in the
U.S. and other countries. SD Logo is a
trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: June 2011
First Edition: May 2011
Document Part Number: 652107-002
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the refund
policy of your place of purchase.
For any further information or for requesting a
full refund of the computer, please contact your
local point of sale (the seller).
User Guides
HP is committed to reducing the environmental
impact of our products. As part of this effort, we
provide user guides and learning centers on
your computer hard drive in Help and Support.
Additional support and updates to the user
guides are available on the Web.
Safety warning notice
WARNING!
To reduce the possibility of heat-related injuries or of
overheating the computer, do not place the computer directly on your lap
or obstruct the computer air vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional
printer, or a soft surface, such as pillows or rugs or clothing, to block
airflow. Also, do not allow the AC adapter to contact the skin or a soft
surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter comply with the user-accessible surface
temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Index ............................................................................................................................... 65
ix
x
1Welcome
After you set up and register the computer, it is important to take the
following steps:
Connect to the Internet—Set up your wired or wireless network so
●
that you can connect to the Internet. For more information, refer to
Networking on page 18.
Update your antivirus software—Protect your computer from
●
damage caused by viruses. The software is preinstalled on the
computer and includes a limited subscription for free updates. For
more information, refer to the HP Notebook Reference Guide. For
instructions on accessing this guide, refer to
on page 5.
Get to know your computer—Learn about your computer features.
●
Refer to
and pointing devices on page 23 for additional information.
Create recovery discs—Recover the operating system and
●
software to factory settings in case of system instability or failure.
For instructions, refer to
Find installed software—Access a list of the software preinstalled
●
on the computer. Select Start > All Programs. For details about
using the software included with the computer, refer to the software
manufacturer's instructions, which may be provided with the
software or on the manufacturer's Web site.
Getting to know your computer on page 8 and Keyboard
Finding information
Backup and recovery on page 51.
1
What's new?
HP CoolSense
HP CoolSense gives you more control over your computer's thermal
settings through the use of predefined modes that emphasize computer
performance, temperature, and fan speed and noise.
On—Configures the thermal settings to avoid temperature increases
●
and makes the computer feel cooler to the touch.
Off—With CoolSense turned off, your computer will operate at peak
●
performance, but this setting may result in higher temperatures than
in On mode.
Auto (default setting)—Automatically detects whether the computer
●
is stationary or mobile, and optimizes the thermal settings to match
your usage environment. When the computer is stationary, HP
CoolSense prioritizes performance and is set to Off mode. When the
computer is mobile, HP CoolSense prioritizes temperature and is set
to On mode.
To change the cooling preferences, follow these steps:
1.Select Start > All Programs > HP > HP CoolSense.
2.Select a cooling mode.
2Chapter 1 Welcome
Intel Wireless Display
Intel® Wireless Display allows you to share your computer content
wirelessly on your TV. To experience wireless display, a wireless thirdparty TV adapter (purchased separately) is required. Content that asserts
output protection, such as Blu-ray discs, will not play on Intel Wireless
Display. For details about using the wireless adapter, refer to the device
manufacturer's instructions.
NOTE:
Be sure that wireless is enabled on your computer before using
the wireless display.
Switching between graphics modes
The computer is equipped with switchable graphics and has two modes
for processing graphics. When you switch from AC power to battery
power, the computer can switch from using the high-performance mode
to using the power-saving mode to conserve battery life. Similarly, when
you switch from battery power to AC power, the computer can switch
back to the high-performance mode.
NOTE:
computer, the system does not allow you to switch modes, or it may
prompt you to switch. It may also be necessary to close all programs
before switching.
When you switch between AC and battery power, you are notified that
the computer is about to switch graphics modes. If you prefer, you can
choose to continue using the same graphics mode. While the computer
switches modes, the screen goes blank for a few seconds. When the
switch is complete, a notification appears in the notification area, and the
screen image reappears.
In some instances, in order to optimize performance of the
What's new?
3
Beats Audio
Beats™ Audio is an enhanced audio profile that provides a deep,
controlled bass while maintaining a clear sound. Beats Audio is enabled
by default.
To increase or decrease the Beats Audio bass settings, press fn(1)
▲
and the letter b (2).
NOTE:
Windows® operating system. Select Start > Control Panel >
Hardware and Sound > Beats Audio Control Panel to view and
control the bass properties.
The following table shows and describes the Beats Audio icons.
IconDescription
4Chapter 1 Welcome
You can also view and control the bass settings through the
Indicates that Beats Audio is enabled.
Indicates that Beats Audio is disabled.
Finding information
The computer comes with several resources to help you perform various
tasks.
ResourcesFor information about
Quick Setup poster
Getting Started
To access this guide:
Select Start > Help and Support > UserGuides.
– or –
Select Start > All Programs > HP > HPDocumentation.
HP Notebook Reference Guide
To access this guide:
Select Start > Help and Support > UserGuides.
– or –
Select Start > All Programs > HP > HPDocumentation.
Help and Support
To access Help and Support, select Start
Help and Support.
NOTE:
support, go to
select your country or region, and follow the
on-screen instructions.
For country- or region-specific
http://www.hp.com/support,
How to set up the computer
●
Help to identify computer components
●
Computer features
●
How to connect to a wireless network
●
How to use the keyboard and pointing devices
●
How to replace or upgrade the hard drive and
●
memory modules
●How to perform a backup and recovery
How to contact customer support
●
Computer specifications
●
Power management features
●
●How to maximize battery life
How to use the multimedia features of the
●
computer
●How to protect the computer
How to care for the computer
●
How to update the software
●
Operating system information
●
>
●Software, driver, and BIOS updates
Troubleshooting tools
●
●How to access technical support
Finding information
5
ResourcesFor information about
Regulatory, Safety and Environmental
Notices
To access this guide:
Select Start > Help and Support > UserGuides.
– or –
Select Start > All Programs > HP > HPDocumentation.
Safety & Comfort Guide
To access this guide:
Select Start > Help and Support > UserGuides.
– or –
Select Start > All Programs > HP > HPDocumentation.
– or –
http://www.hp.com/ergo.
Go to
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP Web site
To access this Web site, go to
http://www.hp.com/support.
●Regulatory and safety information
Battery disposal information
●
Proper workstation setup, posture, health, and
●
work habits
●Electrical and mechanical safety information
HP support telephone numbers
Support information
●
●Ordering parts and finding additional help
Software, driver, and BIOS updates
●
Accessories available for the device
●
6Chapter 1 Welcome
ResourcesFor information about
Limited Warranty*
To access the warranty:
Select Start > Help and Support > UserGuides>View Warranty Information.
– or –
Select Start > All Programs > HP > HP
Documentation > View Warranty
Information.
– or –
http://www.hp.com/go/
Go to
orderdocuments.
*You may find the expressly provided HP Limited Warranty applicable to your product located with the
electronic guides on your computer and/or on the CD/DVD provided in the box. In some countries/
regions, HP may provide a printed HP Limited Warranty in the box. In countries/regions where the
warranty is not provided in printed format, you may request a printed copy at
orderdocuments or write to:
●North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
●Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/
Naviglio (MI), Italy
●Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
Please include your product number, warranty period (found on your serial number label), name, and
postal address.
Warranty information
http://www.hp.com/go/
Finding information
7
2Getting to know your computer
Top
TouchPad
ComponentDescription
(1)
(2) TouchPad zoneMoves the pointer and selects or activates items on
(3) Left TouchPad buttonFunctions like the left button on an external mouse.
(4) Right TouchPad buttonFunctions like the right button on an external
8Chapter 2 Getting to know your computer
TouchPad lightTurns the TouchPad on and off. Quickly double-tap
the TouchPad light to turn the TouchPad on and
off.
the screen.
mouse.
Lights
ComponentDescription
(1)
(2)
(3)
(4)
TouchPad light
Power light
Mute light
Wireless light
Amber: The TouchPad is off.
●
●Off: The TouchPad is on.
White: The computer is on.
●
●Blinking white: The computer is in the Sleep
state.
Off: The computer is off or in Hibernation.
●
Amber: Computer sound is off.
●
●Off: Computer sound is on.
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device, is
on.
NOTE:
factory.
Amber: All wireless devices are off.
●
Wireless devices are enabled at the
Top
9
Button
ComponentDescription
Power button
When the computer is off, press the button to turn
●
on the computer.
●When the computer is on, press the button briefly
to initiate Sleep.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the
●
button briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference Guide.
10Chapter 2 Getting to know your computer
Keys
ComponentDescription
(1) esc keyDisplays system information when pressed in
(2) fn keyExecutes frequently used system functions when
(3)
(4)
(5) Action keysExecute frequently used system functions.
(6)
Windows logo keyDisplays the Windows Start menu.
Windows applications keyDisplays a shortcut menu for items beneath the
Optical drive eject keyRemoves a disc from the optical drive.
combination with the fn key.
pressed in combination with the b key or the esc
key.
pointer.
Top
11
Front
ComponentDescription
(1)Speakers (2)Produce sound.
(2) Bluetooth compartmentContains a Bluetooth® device.
(3)Digital Media SlotSupports the following digital card formats:
MultiMediaCard
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity Memory Card
●
Secure Digital Extended Capacity Memory Card
●
12Chapter 2 Getting to know your computer
Right side
ComponentDescription
(1)
(2)
(3)
(4)
(5)
(6)
(7)
Power light
Drive light
USB 3.0 portConnects an optional USB 3.0 device and provides
HDMI portConnects an optional video or audio device, such as
Mini DisplayPortConnects an optional digital display device, such as
Security cable slotAttaches an optional security cable to the computer.
RJ-45 (network) jackConnects a network cable.
White: The computer is on.
●
Blinking white: The computer is in the Sleep
●
state.
●Off: The computer is off or in Hibernation.
Blinking white: The hard drive is being
●
accessed.
Amber: HP ProtectSmart Hard Drive Protection
●
has temporarily parked the hard drive.
NOTE:
Hard Drive Protection, refer to the HP
Notebook Reference Guide.
enhanced USB power performance.
NOTE:
and 2.0 devices.
a high-definition television, or any compatible digital
or audio component.
a high-performance monitor or projector.
NOTE:
deterrent, but it may not prevent the computer from
being mishandled or stolen.
For information on HP ProtectSmart
This port is also compatible with USB 1.0
The security cable is designed to act as a
Right side
13
ComponentDescription
(8)VentEnables airflow to cool internal components.
(9) Battery light
(10)
Power connectorConnects an AC adapter.
NOTE:
to cool internal components and prevent
overheating. It is normal for the internal fan to cycle
on and off during routine operation.
●
●Blinking amber: The battery has reached a low
●Amber: A battery is charging.
●White: The computer is connected to external
The computer fan starts up automatically
Off: The computer is running on battery power.
battery level, a critical battery level, or there is a
battery error.
power and the battery is fully charged.
14Chapter 2 Getting to know your computer
Left side
ComponentDescription
(1) Optical driveReads and writes to an optical disc.
(2)
CAUTION:
the optical drive. This can cause damage to the
computer.
USB ports (2)Connect optional USB devices.
Do not insert 8-cm optical discs into
(3)
(4)
Audio-out (headphone) jack/
Audio-in (microphone) jack
Audio-out (headphone) jackProduces sound when connected to optional powered
Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional headset
microphone.
WARNING!
injury, adjust the volume before putting on
headphones, earbuds, or a headset. For additional
safety information, refer to the Regulatory, Safety,and Environmental Notices.
NOTE:
the computer speakers are disabled.
NOTE:
conductor connector that supports both audio-out
(headphone) and audio-in (microphone).
stereo speakers, headphones, ear buds, a headset,
or television audio.
WARNING!
injury, adjust the volume before putting on
headphones, earbuds, or a headset. For additional
safety information, refer to the Regulatory, Safety,and Environmental Notices.
NOTE:
the computer speakers are disabled.
To reduce the risk of personal
When a device is connected to the jack,
Be sure that the device cable has a 4-
To reduce the risk of personal
When a device is connected to the jack,
Left side
15
Display
ComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals to communicate with
(2)Internal microphones (2)Record sound.
(3)WebcamRecords video and captures still photographs.
(4)Webcam lightOn: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the
areas immediately around the antennas free from obstructions. To see wireless regulatory notices,
refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country
or region. These notices are located in Help and Support.
16Chapter 2 Getting to know your computer
wireless local area networks (WLAN).
NOTE:
WLAN antennas.
To access the webcam, select Start > All Programs >CyberLink YouCam.
Select computer models may have up to 4
Bottom
ComponentDescription
(1)
(2) Vents (3)Enable airflow to cool internal components.
(3) Accessory battery connectorConnects an optional accessory battery.
(4)
(5) Battery bayHolds the battery and the hard drive.
Memory module compartmentContains the memory module slot.
NOTE:
automatically to cool internal components and
prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
Battery cover release latchReleases the battery cover.
NOTE:
battery bay at the factory.
The computer fan starts up
The battery is preinstalled in the
Bottom
17
3Networking
Using an Internet service provider (ISP)
●
Connecting to a wireless network
●
NOTE:
computer model and your location.
Your computer may support one or both of the following types of Internet
access:
●
●
Internet hardware and software features vary depending on
Wireless—For mobile Internet access, you can use a wireless
connection. Refer to
Setting up a new WLAN network on page 21.
or
Wired—You can access the Internet by connecting to a wired
network. For information on connecting to a wired network, refer to
the HP Notebook Reference Guide.
Connecting to an existing WLAN on page 20
18Chapter 3 Networking
Using an Internet service provider (ISP)
Before you can connect to the Internet, you must establish an ISP
account. Contact a local ISP to purchase Internet service and a modem.
The ISP will help set up the modem, install a network cable to connect
your wireless computer to the modem, and test the Internet service.
NOTE:
Your ISP will give you a user ID and password to access the
Internet. Record this information and store it in a safe place.
The following features will help you set up a new Internet account or
configure the computer to use an existing account:
Internet Services & Offers (available in some locations)—This
●
utility assists with signing up for a new Internet account and
configuring the computer to use an existing account. To access this
utility, select Start > All Programs > Online Services > Get
Online.
ISP-provided icons (available in some locations)—These icons
●
may be displayed either individually on the Windows desktop or
grouped in a desktop folder named Online Services. To set up a new
Internet account or configure the computer to use an existing
account, double-click an icon, and then follow the on-screen
instructions.
Windows Connect to the Internet Wizard—You can use the
●
Windows Connect to the Internet Wizard to connect to the Internet in
any of these situations:
You already have an account with an ISP.
◦
You do not have an Internet account and want to select an ISP
◦
from the list provided within the wizard. (The list of ISP providers
is not available in all regions.)
You have selected an unlisted ISP, and the ISP has provided
◦
you with information such as a specific IP address and POP3
and SMTP settings.
To access the Windows Connect to the Internet Wizard and
instructions for using it, select Start > Control Panel > Network and
Internet > Network and Sharing Center.
NOTE:
If you are prompted within the wizard to choose between
enabling or disabling Windows Firewall, choose to enable the
firewall.
Using an Internet service provider (ISP)
19
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires.
Your computer may be equipped with one or more of the following
wireless devices:
Wireless local area network (WLAN) device
●
HP Mobile Broadband Module, a wireless wide area network
●
(WWAN) device
Bluetooth device
●
For more information on wireless technology and connecting to a
wireless network, refer to the HP Notebook Reference Guide and
information and Web site links provided in Help and Support.
Connecting to an existing WLAN
1.Turn on the computer.
2.Be sure that the WLAN device is on.
3.Click the network icon in the notification area, at the far right of the
taskbar.
4.Select a network to connect to.
5.Click Connect.
6.If required, enter the security key.
20Chapter 3 Networking
Setting up a new WLAN network
Required equipment:
●A broadband modem (either DSL or cable) (1) and high-speed
Internet service purchased from an Internet service provider (ISP)
A wireless router (purchased separately) (2)
●
Your new wireless computer (3)
●
NOTE:
Some modems have a built-in wireless router. Check with your
ISP to determine what type of modem you have.
The illustration shows an example of a completed WLAN network
installation that is connected to the Internet. As your network grows,
additional wireless and wired computers can be connected to the
network to access the Internet.
Connecting to a wireless network
21
Configuring a wireless router
For help in setting up a WLAN, refer to the information provided by your
router manufacturer or your ISP.
The Windows operating system also provides tools to help you set up a
new wireless network. To use the Windows tools to set up your network,
select Start>Control Panel>Network and Internet>Network and
Sharing Center > Set up a new connection or network > Set up a
new network. Then follow the on-screen instructions.
NOTE:
It is recommended that you initially connect your new wireless
computer to the router by using the network cable provided with the
router. When the computer successfully connects to the Internet, you can
disconnect the cable, and then access the Internet through your wireless
network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always turn on
security features to protect your network from unauthorized access.
For information on protecting your WLAN, refer to the HP NotebookReference Guide.
22Chapter 3 Networking
4Keyboard and pointing devices
Using the keyboard
Using the action keys
Action keys are used for performing customized actions that are
assigned to specific keys at the top of the keyboard.
The icons on the f1 through f10 keys represent the action key functions.
To use an action key, press and hold this key to activate the assigned
function.
NOTE:
The action key feature is enabled at the factory. You can disable
this feature in Setup Utility (BIOS) and revert back to standard settings
by pressing the fn key and one of the function keys to activate the
assigned function. Refer to the “Setup Utility (BIOS) and System
Diagnostics” chapter in the HP Notebook Reference Guide for
instructions.
CAUTION:
Use extreme care when making changes in Setup Utility.
Errors can prevent the computer from operating properly.
IconKey Description
f1Opens Help and Support, which provides information about your Windows operating
system and computer, answers to questions and tutorials, and updates to your
computer.
Help and Support also provides automated troubleshooting and links to support
specialists.
f2Decreases the screen brightness level when you hold down this key.
f3Increases the screen brightness level when you hold down this key.
Using the keyboard
23
IconKey Description
f4Switches the screen image among display devices connected to the system. For
example, if a monitor is connected to the computer, pressing this key alternates the
screen image from computer display to monitor display to simultaneous display on
both the computer and the monitor.
Most external monitors receive video information from the computer using the
external VGA video standard. The switch screen image key can also alternate images
among other devices that are receiving video information from the computer.
The computer also supports multiple display outputs. When you press the switch
screen image key, you can select from four different video outputs:
●Computer only mode
Duplicate mode
●
Extend mode
●
Projector only mode
●
f5Turns the keyboard backlight on and off.
NOTE:
keyboard backlight, press f5.
f6Opens a Web browser.
NOTE:
Internet Connection Wizard.
f7Decreases speaker volume incrementally when you hold down this key.
f8Increases speaker volume incrementally when you hold down this key.
The keyboard backlight is turned off at the factory. To turn on the
Until you set up your Internet or network services, this key opens the
f9Mutes or restores speaker sound.
f10Turns the wireless feature on or off.
NOTE:
connection, a wireless network must be set up.
This key does not establish a wireless connection. To establish a wireless
24Chapter 4 Keyboard and pointing devices
Using the hotkeys
A hotkey is a combination of the fn key (1) and either the esc key (2) or
the b key (3).
To use a hotkey:
Briefly press the fn key, and then briefly press the second key of the
▲
hotkey combination.
FunctionHotkeyDescription
Display system information. fn + escDisplays information about system hardware components
Control the bass settings.fn + bIncreases or decreases the Beats Audio bass settings.
and the system BIOS version number.
Beats Audio is an enhanced audio profile that provides a
deep, controlled bass while maintaining a clear sound.
Beats Audio is enabled by default.
You can also view and control the bass settings through the
Windows operating system. Select Start >Control Panel>Hardware and Sound>Beats Audio Control Panel to
view and control the bass properties.
Using the keyboard
25
Using pointing devices
NOTE:
you can use an external USB mouse (purchased separately) by
connecting it to one of the USB ports on the computer.
In addition to the pointing devices included with your computer,
Setting pointing device preferences
Use Mouse Properties in Windows to customize settings for pointing
devices, such as button configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then
right-click the device representing your computer, and select Mouse
settings.
Using the TouchPad
To move the pointer, slide one finger across the TouchPad in the
direction you want the pointer to go. Use the left and right TouchPad
buttons like the buttons on an external mouse.
Turning the TouchPad off and on
To turn the TouchPad off and on, quickly double-tap the TouchPad light.
NOTE:
The TouchPad light is off when the TouchPad is on.
26Chapter 4 Keyboard and pointing devices
Navigating
To move the pointer, slide one finger across the TouchPad in the
direction you want the pointer to go.
Selecting
Use the left and right TouchPad buttons like the corresponding buttons
on an external mouse.
Using pointing devices
27
Using TouchPad gestures
The TouchPad supports a variety of gestures. To use TouchPad
gestures, place two fingers on the TouchPad at the same time.
NOTE:
TouchPad gestures are not supported in all programs.
To view the demonstration of a gesture:
1.Select Start > Control Panel > Hardware and Sound > Devices
and Printers > Mouse.
2.Click TouchPad Properties.
3.Click a gesture to activate the demonstration.
To turn the gestures on and off:
1.Select Start > Control Panel > Hardware and Sound > Devices
and Printers > Mouse.
2.Click TouchPad Properties.
3.Select the check box next to the gesture that you want to turn on or
off.
4.Click Apply, and then click OK.
28Chapter 4 Keyboard and pointing devices
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image.
To scroll, place two fingers slightly apart on the TouchPad, and then drag
them across the TouchPad in an up, down, left, or right motion.
NOTE:
NOTE:
Pinching/Zooming
Scrolling speed is controlled by finger speed.
Two-finger scrolling is enabled at the factory.
Pinching allows you to zoom in or out on images or text.
Zoom in by placing two fingers together on the TouchPad, and then
●
moving them apart.
Zoom out by placing two fingers apart on the TouchPad, and then
●
moving them together.
NOTE:
Pinching/zooming is enabled at the factory.
Using pointing devices
29
Rotating
Rotating allows you to rotate items such as photos. To rotate, anchor
your left forefinger in the TouchPad zone. Move the right forefinger
around the anchored finger in a sweeping motion, moving from 12
o’clock to 3 o’clock. To reverse the rotation, move your right forefinger
from 3 o’clock to 12 o’clock.
NOTE:
Rotating is disabled at the factory.
30Chapter 4 Keyboard and pointing devices
Flicking
Flicking allows you to navigate through screens or quickly scroll through
documents. To flick, use three fingers to touch the TouchPad zone in a
light, quick flicking motion up, down, left, or right.
NOTE:
Three-finger flicking is disabled at the factory.
Using pointing devices
31
5Maintenance
Removing or inserting the battery
NOTE:
NOTE:
Notebook Reference Guide.
The battery is preinstalled in the battery bay at the factory.
For additional information on using the battery, refer to the HP
Removing the battery
CAUTION:
computer can cause loss of information. To prevent loss of information,
save your work and initiate Hibernation or shut down the computer
through Windows before removing the battery.
1.Slide the battery cover release latch (1).
2.Slide the battery cover (2) away from the computer, and then
remove the battery cover.
Removing a battery that is the sole power source for the
3.Slide the right battery release latch (1) to unlock the battery.
4.Slide the left battery release latch (2) to release the battery.
32Chapter 5 Maintenance
5.Pull the battery tab up (3) and remove the battery from the
computer.
Removing or inserting the battery
33
Inserting the battery
1.Align the tabs on the battery with the notches on the outer edge of
the battery bay (1), and rotate the battery (2) into the battery bay
until it is seated.
2.Slide the right battery release latch (3) to lock the battery into place.
NOTE:
The left battery release latch automatically locks into place.
3.Replace the battery cover (1).
4.Slide the battery cover (2) to the rear of the computer until it is
seated.
NOTE:
The battery cover release latch automatically locks into
place.
34Chapter 5 Maintenance
Using the accessory battery (select models only)
An accessory battery can extend the battery life of your computer.
Identifying the accessory battery components
ComponentDescription
(1) Battery fuel gaugeWhen pressed, the battery fuel gauge checks the
amount of available battery charge.
Using the accessory battery (select models only)
35
ComponentDescription
(2) Battery charge lights (4)Show the percentage of available battery power.
Blinking: The accessory battery has reached a
●
low battery level.
One light on: The accessory battery has 25
●
percent remaining battery charge.
Two lights on: The accessory battery has 50
●
percent remaining battery charge.
Three lights on: The accessory battery has 75
●
percent remaining battery charge.
●Four lights on: The accessory battery is fully
charged.
(3) Battery release latches (2)Release the battery from the bottom of the computer.
36Chapter 5 Maintenance
Inserting or removing an accessory battery
To insert the accessory battery:
NOTE:
When you install the accessory battery for the first time, be sure
to remove the protective cover on the accessory battery connector.
NOTE:
It is not necessary to turn off the computer before inserting or
removing the accessory battery.
1.Turn the computer upside down, with the battery bay toward you.
2.Slide the battery release latches (1) on the accessory battery to
unlock the battery.
3.Align the accessory battery with the bottom of the computer, with the
battery fuel gauge toward you.
4.Press the accessory battery down (2) until it is seated.
NOTE:
Press down on the center of the accessory battery to be
sure that the battery is connected securely to the bottom of the
computer.
Using the accessory battery (select models only)
37
5.Slide the battery release latches (3) on the accessory battery to lock
it into place on the computer.
To remove the accessory battery:
1.Slide the battery release latches (1) on the accessory battery to
unlock it.
38Chapter 5 Maintenance
2.Lift the accessory battery (2) from the bottom of the computer.
Using the accessory battery (select models only)
39
Battery charging and discharging sequence
The battery charging and discharging sequence varies when both the
primary battery and optional accessory battery are installed.
The computer supports Fast Charge Mode (enabled at the factory).
●
When both batteries are charging, the primary battery will charge to
90 percent before the accessory battery begins charging. Charging
is then switched to the accessory battery. When the accessory
battery reaches 90 percent, the primary battery will then charge to
100 percent. After the primary battery is completely charged, the
accessory battery will charge to 100 percent.
When the accessory battery reaches a critical battery level, battery
●
power is transferred to the primary battery.
The accessory battery will discharge before the primary battery
●
discharges.
When the accessory battery is removed from the computer, battery
●
power is transferred to the primary battery.
When the accessory battery is inserted in the computer, battery
●
power is transferred to the accessory battery.
40Chapter 5 Maintenance
Replacing or upgrading the hard drive
NOTE:
CAUTION:
The hard drive is located inside the battery bay.
To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard
drive bay. Do not remove the hard drive while the computer is on, in the
Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the
computer on by pressing the power button. Then shut down the
computer through the operating system.
Removing the hard drive
1.Save your work and shut down the computer.
2.Disconnect all external devices connected to the computer.
3.Unplug the power cord from the AC outlet.
4.Remove the battery cover and battery.
NOTE:
refer to
5.Remove the hard drive screws (1).
For instructions on removing the battery cover and battery,
Removing the battery on page 32.
Replacing or upgrading the hard drive
41
6.Slide the hard drive (2) to the right and lift it out of the hard drive
bay.
42Chapter 5 Maintenance
Installing a hard drive
1.Insert the hard drive (1) into the hard drive bay, and then slide the
hard drive to the left until it snaps into place.
2.Replace the hard drive screws (2).
3.Replace the battery and battery cover.
NOTE:
refer to
For instructions on replacing the battery and battery cover,
Inserting the battery on page 34.
4.Reconnect external power and external devices.
5.Turn on the computer.
Replacing or upgrading the hard drive
43
Replacing memory modules
The computer has one memory module compartment. The capacity of
the computer can be upgraded by replacing the existing memory module
in the primary memory module slot.
WARNING!
To reduce the risk of electric shock and damage to the
equipment, unplug the power cord and remove all batteries before
installing a memory module.
CAUTION:
Electrostatic discharge (ESD) can damage electronic
components. Before beginning any procedure, ensure that you are
discharged of static electricity by touching a grounded metal object.
To replace a memory module:
CAUTION:
To prevent information loss or an unresponsive system:
Shut down the computer before adding or replacing memory modules.
Do not remove a memory module while the computer is on, in the Sleep
state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the
computer on by pressing the power button. Then shut down the
computer through the operating system.
1.Save your work and shut down the computer.
2.Disconnect all external devices connected to the computer.
3.Unplug the power cord from the AC outlet.
4.Remove the battery cover and battery.
NOTE:
refer to
For instructions on removing the battery cover and battery,
Removing the battery on page 32.
5.Remove the 5 memory module compartment cover screws (1).
44Chapter 5 Maintenance
6.Slide the memory module compartment cover (2) to the rear, and
then remove the memory module compartment cover.
7.Remove the existing memory module:
a.Pull away the retention clips (1) on each side of the memory
module.
The memory module tilts up.
Replacing memory modules
45
b.Grasp the edge of the memory module (2), and then gently pull
the memory module out of the memory module slot.
CAUTION:
To prevent damage to the memory module, hold the
memory module by the edges only. Do not touch the
components on the memory module.
To protect a memory module after removal, place it in an
electrostatic-safe container.
8.Insert a new memory module:
CAUTION:
To prevent damage to the memory module, hold the
memory module by the edges only. Do not touch the components on
the memory module.
a.Align the notched edge (1) of the memory module with the tab in
the memory module slot.
b.With the memory module at a 45-degree angle from the surface
of the memory module compartment, press the module (2) into
the memory module slot until it is seated.
46Chapter 5 Maintenance
c.Gently press the memory module (3) down, applying pressure
to both the left and right edges of the memory module, until the
retention clips snap into place.
CAUTION:
To prevent damage to the memory module, be sure
that you do not bend the memory module.
9.Replace the memory module compartment cover (1) and then slide
the cover to the front until it is seated.
Replacing memory modules
47
10. Replace the 5 memory module compartment cover screws (2).
11. Replace the battery and battery cover.
NOTE:
refer to
For instructions on replacing the battery and battery cover,
Inserting the battery on page 34.
12. Reconnect external power and external devices.
13. Turn on the computer.
48Chapter 5 Maintenance
Using the HDMI to VGA Display Adapter
To connect an external display with a VGA connector such as a monitor
or projector to the computer, you will need to use the HP HDMI to VGA
Display Adapter (select models only).
The HP HDMI to VGA Display Adapter supports the following resolution
types:
800 × 600
●
1024 × 768
●
1280 × 720
●
1280 × 800
●
1280 × 1024
●
1400 × 1050
●
1440 × 900
●
1600 × 1200
●
●1680 × 1050
1920 × 1080
●
Using the HDMI to VGA Display Adapter
49
To connect an external monitor or projector using the HDMI to VGA
Display Adapter, follow these steps:
1.Connect the HDMI to VGA Display Adapter to the HDMI port on the
computer.
2.Connect an external monitor or projector to the other end of the
adapter.
NOTE:
If a properly connected external display device does not display
an image, press the switch screen image key to transfer the image to the
device. Repeatedly pressing the switch screen image key alternates the
screen image between the computer display and the device.
50Chapter 5 Maintenance
6Backup and recovery
Restore
●
Creating restore media
●
Performing a system restore
●
Backing up and recovering your information
●
Your computer includes tools provided by the operating system and HP
to help you safeguard your information and restore it if ever needed.
This chapter provides information on the following topics:
Creating a set of recovery discs or a recovery flash drive (HP
●
Recovery Manager software feature. HP Recovery Manager is preinstalled on select models.)
Performing a system restore (from the partition, recovery discs, or a
●
recovery flash drive)
●Backing up your information
Recovering a program or driver
●
51
Restore
In the event of hard drive failure, to restore your system to its factory
image you will need a set of recovery discs or a recovery flash drive that
you can create using HP Recovery Manager. HP recommends that you
use this software to create either a set of recovery discs or a recovery
flash drive immediately after software setup.
If for some other reason you need to restore your system, this can be
achieved using the HP Recovery partition (select models only), without
the need for recovery discs or a recovery flash drive. To check for the
presence of a recovery partition, click Start, right-click Computer, click
Manage, and then click Disk Management. If the recovery partition is
present, a Recovery drive is listed in the window.
CAUTION:
restores only software that was preinstalled at the factory. Software not
provided with this computer must be reinstalled manually.
NOTE:
have a recovery partition.
HP Recovery Manager (partition or discs/flash drive)
Recovery discs have been included if your computer does not
Creating restore media
HP recommends that you create either a set of recovery discs or a
recovery flash drive to be sure that you can restore your computer to its
original factory state if the hard drive fails, or if for any reason you cannot
restore using the recovery partition tools. Create these discs or the flash
drive after setting up the computer for the first time.
NOTE:
recovery discs or one recovery flash drive. Handle these discs or flash
drive carefully and keep them in a safe place.
NOTE:
you can use an optional external optical drive (purchased separately) to
create recovery discs, or you can purchase recovery discs for your
computer from the HP Web site. If you use an external optical drive, it
must be connected directly to a USB port on the computer, not to a USB
port on an external device, such as a USB hub.
Guidelines:
HP Recovery Manager allows the creation of only one set of
If your computer does not include an integrated optical drive,
52Chapter 6 Backup and recovery
Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL
●
discs.
NOTE:
Read-write discs, such as CD-RW, DVD±RW, double-layer
DVD±RW, and BD-RE (rewritable Blu-ray) discs, are not compatible
with the HP Recovery Manager software.
The computer must be connected to AC power during this process.
●
Only one set of recovery discs or one recovery flash drive can be
●
created per computer.
NOTE:
If you are creating recovery discs, number each disc before
inserting it into the optical drive.
If necessary, you can exit the program before you have finished
●
creating the recovery discs or recovery flash drive. The next time
you open HP Recovery Manager, you will be prompted to continue
the backup creation process.
To create a set of recovery discs or a recovery flash drive:
1.Select Start > All Programs > HP > HP Recovery Manager > HP
Recovery Media Creation.
2.Follow the on-screen instructions.
Performing a system restore
HP Recovery Manager software allows you to repair or restore the
computer to its original factory state. HP Recovery Manager works from
recovery discs, a recovery flash drive, or from a dedicated recovery
partition (select models only) on the hard drive.
NOTE:
A system restore needs to be performed if the computer hard
drive has failed or if all attempts to correct any functional computer
issues fail. A system restore should be used as a final attempt to correct
computer issues.
Note the following when performing a system restore:
Performing a system restore
53
You can restore only the system that you have previously backed
●
up. HP recommends that you use HP Recovery Manager to create
either a set of recovery discs or a recovery flash drive as soon as
you set up the computer.
Windows has its own built-in repair features, such as System
●
Restore. If you have not already tried these features, try them before
using HP Recovery Manager.
●HP Recovery Manager restores only software that was preinstalled
at the factory. Software not provided with this computer must be
downloaded from the manufacturer's Web site or reinstalled from the
disc provided by the manufacturer.
Restoring using the dedicated recovery partition (select models
only)
When using the dedicated recovery partition, there is an option to back
up pictures, music and other audio, videos and movies, recorded TV
shows, documents, spreadsheets and presentations, e-mails, Internet
favorites and settings during this process.
To restore the computer from the recovery partition, follow these steps:
1.Access HP Recovery Manager in either of the following ways:
Select Start > All Programs > HP > HP Recovery Manager >
●
HP Recovery Manager.
– or –
Turn on or restart the computer, and then press esc while the
●
“Press the ESC key for Startup Menu” message is displayed at
the bottom of the screen. Then, press f11 while the “F11
(System Recovery)” message is displayed on the screen.
2.Click System Recovery in the HP Recovery Manager window.
3.Follow the on-screen instructions.
54Chapter 6 Backup and recovery
Restoring using the restore media
1.If possible, back up all personal files.
2.Insert the first recovery disc into the optical drive on your computer
or an optional external optical drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer,
and then restart the computer.
NOTE:
If the computer does not automatically restart in the HP
Recovery Manager, the computer boot order needs to be changed.
3.Press f9 at system bootup.
4.Select the optical drive or the flash drive.
5.Follow the on-screen instructions.
Changing the computer boot order
To change the boot order for recovery discs:
1.Restart the computer.
2.Press esc while the computer is restarting, and then press f9 for
boot options.
3.Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for recovery flash drive:
1.Insert the flash drive into a USB port.
2.Restart the computer.
3.Press esc while the computer is restarting, and then press f9 for
boot options.
4.Select the flash drive from the boot options window.
Backing up and recovering your information
It is very important to back up your files and keep any new software in a
safe place. As you add new software and data files, continue to create
backups on a regular basis.
How completely you are able to recover your system depends on how
recent your backup is.
Backing up and recovering your information
55
NOTE:
A recovery from your most recent backup needs to be performed
if the computer has a virus attack or if any major system components fail.
In order to correct computer issues, a recovery should first be attempted
before a system restore is attempted.
You can back up your information to an optional external hard drive, a
network drive, or discs. Back up your system at the following times:
At regularly scheduled times
●
TIP:
Set reminders to back up your information periodically.
Before the computer is repaired or restored
●
●Before you add or modify hardware or software
Guidelines:
Create system restore points using the Windows® System Restore
●
feature, and periodically copy them to an optical disc or an external
hard drive. For more information on using system restore points,
refer to
Using Windows system restore points on page 57.
●Store personal files in the Documents library and back up this folder
periodically.
●Save customized settings in a window, toolbar, or menu bar by
taking a screen shot of your settings. The screen shot can be a timesaver if you have to re-enter your preferences.
To create a screen shot:
1.Display the screen you want to save.
2.Copy the screen image:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3.Open a word-processing document, and then select Edit >Paste.
The screen image is added to the document.
4.Save and print the document.
56Chapter 6 Backup and recovery
Using Windows Backup and Restore
Guidelines:
●Be sure that the computer is connected to AC power before you start
the backup process.
Allow enough time to complete the backup process. Depending on
●
file sizes, it may take over an hour.
To create a backup:
1.Select Start > Control Panel > System and Security > Backup
and Restore.
2.Follow the on-screen instructions to schedule and create a backup.
NOTE:
Windows® includes the User Account Control feature to improve
the security of the computer. You may be prompted for your permission
or password for tasks such as installing software, running utilities, or
changing Windows settings. Refer to Help and Support for more
information.
Using Windows system restore points
A system restore point allows you to save and name a snapshot of your
hard drive at a specific point in time. You can then recover back to that
point if you want to reverse subsequent changes.
NOTE:
saved or e-mails created since the last restore point.
You also can create additional restore points to provide increased
protection for your files and settings.
When to create restore points
●
●
NOTE:
can reverse the restoration.
Recovering to an earlier restore point does not affect data files
Before you add or modify software or hardware
Periodically, whenever the computer is functioning optimally
If you revert to a restore point and then change your mind, you
Backing up and recovering your information
57
Create a system restore point
1.Select Start > Control Panel > System and Security > System.
2.In the left pane, click System Protection.
3.Click the System Protection tab.
4.Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when
the computer was functioning optimally, follow these steps:
1.Select Start > Control Panel > System and Security > System.
2.In the left pane, click System Protection.
3.Click the System Protection tab.
4.Click System Restore.
5.Follow the on-screen instructions.
58Chapter 6 Backup and recovery
7Customer support
Contacting customer support
●
Labels
●
Contacting customer support
If the information provided in this user guide, in the HP Notebook
Reference Guide, or in Help and Support does not address your
questions, you can contact HP Customer Support at:
http://www.hp.com/go/contactHP
NOTE:
side of the page, or go to
wwcontact_us.html.
Here you can:
●
●E-mail HP Customer Support.
●
●
For worldwide support, click Contact HP worldwide on the left
http://welcome.hp.com/country/us/en/
Chat online with an HP technician.
NOTE:
language, it is available in English.
Find HP Customer Support worldwide telephone numbers.
Locate an HP service center.
When technical support chat is not available in a particular
Contacting customer support
59
Labels
The labels affixed to the computer provide information you may need
when you troubleshoot system problems or travel internationally with the
computer:
●
Serial number label—Provides important information, including the
following:
Component
(1)Product name
(2)Serial number (s/n)
(3)Part number/Product number (p/n)
(4)Warranty period
(5)Model description
Have this information available when you contact technical support.
The serial number label is affixed inside the battery bay.
Microsoft® Certificate of Authenticity—Contains the Windows
●
Product Key. You may need the Product Key to update or
troubleshoot the operating system. The Microsoft Certificate of
Authenticity is located on the bottom of the computer.
Regulatory label—Provides regulatory information about the
●
computer. The regulatory label is affixed inside the battery bay.
Wireless certification label or labels (select models only)—Provide
●
information about optional wireless devices and the approval
markings of some of the countries or regions in which the devices
have been approved for use. If your computer model includes one or
more wireless devices, one or more certification labels are included
60Chapter 7 Customer support
with your computer. You may need this information when traveling
internationally. Wireless certification labels are affixed to the bottom
of the computer.
Labels
61
8Specifications
Input power
●
Operating environment
●
62Chapter 8 Specifications
Input power
The power information in this section may be helpful if you plan to travel
internationally with the computer.
The computer operates on DC power, which can be supplied by an AC or
a DC power source. The AC power source must be rated at 100–240 V,
50–60 Hz. Although the computer can be powered from a standalone DC
power source, it should be powered only with an AC adapter or a DC
power source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following
specifications.
Input powerRating
Operating voltage and current19.0 V dc @ 4.74 A - 90 W
Operating voltage and operating
current (Slim Adapter)
DC plug of external HP power supply
19.5 V dc @ 4.62 A, 5 V @1 A (for USB) - 90 W
NOTE:
This product is designed for IT power systems in Norway with
phase-to-phase voltage not exceeding 240 V rms.
NOTE:
The computer operating voltage and current can be found on the
system regulatory label.
USB 3.0 13
power button, identifying 10
power connector, identifying 14
power light 9, 13
Product Key 60
product name and number, computer 60
projector, connecting 49
R
recovering from the dedicated recovery partition 54
recovering from the recovery discs 55
recovery discs 52
recovery, system 53
regulatory information