Hewlett-Packard 14 User Manual

GETTING STARTED

HP ENVY14 Getting Started

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: June 2011

First Edition: May 2011

Document Part Number: 652107-002

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or for requesting a full refund of the computer, please contact your local point of sale (the seller).

User Guides

HP is committed to reducing the environmental impact of our products. As part of this effort, we provide user guides and learning centers on your computer hard drive in Help and Support. Additional support and updates to the user guides are available on the Web.

Safety warning notice

WARNING!

To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

vi Safety warning notice

Table of contents

1 Welcome ...................................................................................................................... 1

What's new? ................................................................................................... 2

HP CoolSense .............................................................................. 2

Intel Wireless Display ................................................................... 3

Switching between graphics modes ............................................. 3

Beats Audio .................................................................................. 4

Finding information ......................................................................................... 5

2 Getting to know your computer ................................................................................. 8

Top .................................................................................................................. 8

TouchPad ..................................................................................... 8

Lights ............................................................................................ 9

Button ......................................................................................... 10

Keys ........................................................................................... 11

Front ............................................................................................................. 12

Right side ...................................................................................................... 13

Left side ........................................................................................................ 15

Display .......................................................................................................... 16

Bottom .......................................................................................................... 17

3 Networking ................................................................................................................. 18

Using an Internet service provider (ISP) ....................................................... 19

Connecting to a wireless network ................................................................. 20

Connecting to an existing WLAN ................................................ 20

Setting up a new WLAN network ................................................ 21

Configuring a wireless router ................................... 22

Protecting your WLAN ............................................. 22

4 Keyboard and pointing devices ............................................................................... 23

Using the keyboard ....................................................................................... 23

vii

Using the action keys ................................................................. 23

Using the hotkeys ....................................................................... 25

Using pointing devices .................................................................................. 26

Setting pointing device preferences ........................................... 26

Using the TouchPad ................................................................... 26

Turning the TouchPad off and on ............................ 26

Navigating ................................................................ 27

Selecting .................................................................. 27

Using TouchPad gestures ........................................ 28

Scrolling ................................................. 29

Pinching/Zooming .................................. 29

Rotating ................................................. 30

Flicking .................................................. 31

5 Maintenance .............................................................................................................. 32

Removing or inserting the battery ................................................................. 32

Removing the battery ................................................................. 32

Inserting the battery .................................................................... 34

Using the accessory battery (select models only) ........................................ 35

Identifying the accessory battery components ........................... 35

Inserting or removing an accessory battery ............................... 37

Battery charging and discharging sequence .............................. 40

Replacing or upgrading the hard drive .......................................................... 41

Removing the hard drive ............................................................ 41

Installing a hard drive ................................................................. 43

Replacing memory modules ......................................................................... 44

Using the HDMI to VGA Display Adapter ..................................................... 49

6 Backup and recovery ................................................................................................ 51

Restore ......................................................................................................... 52

Creating restore media ................................................................................. 52

Performing a system restore ......................................................................... 53

viii

Restoring using the dedicated recovery partition (select

models only) ............................................................................... 54

Restoring using the restore media ............................................. 55

Changing the computer boot order ............................................. 55

Backing up and recovering your information ................................................ 55

Using Windows Backup and Restore ......................................... 57

Using Windows system restore points ....................................... 57

When to create restore points .................................. 57

Create a system restore point .................................. 58

Restore to a previous date and time ........................ 58

7 Customer support ..................................................................................................... 59

Contacting customer support ........................................................................ 59

Labels ........................................................................................................... 60

8 Specifications ............................................................................................................ 62

Input power ................................................................................................... 63

DC plug of external HP power supply ........................................ 63

Operating environment ................................................................................. 64

Index ............................................................................................................................... 65

1Welcome

After you set up and register the computer, it is important to take the following steps:

Connect to the Internet—Set up your wired or wireless network so

●

that you can connect to the Internet. For more information, refer to

Networking on page 18.

Update your antivirus software—Protect your computer from

●

damage caused by viruses. The software is preinstalled on the computer and includes a limited subscription for free updates. For more information, refer to the HP Notebook Reference Guide. For instructions on accessing this guide, refer to

on page 5.

Get to know your computer—Learn about your computer features.

●

Refer to

and pointing devices on page 23 for additional information.

Create recovery discs—Recover the operating system and

●

software to factory settings in case of system instability or failure. For instructions, refer to

Find installed software—Access a list of the software preinstalled

●

on the computer. Select Start > All Programs. For details about using the software included with the computer, refer to the software manufacturer's instructions, which may be provided with the software or on the manufacturer's Web site.

Getting to know your computer on page 8 and Keyboard

Finding information

Backup and recovery on page 51.

What's new?

HP CoolSense

HP CoolSense gives you more control over your computer's thermal

settings through the use of predefined modes that emphasize computer performance, temperature, and fan speed and noise.

On—Configures the thermal settings to avoid temperature increases

●

and makes the computer feel cooler to the touch.

Off—With CoolSense turned off, your computer will operate at peak

●

performance, but this setting may result in higher temperatures than in On mode.

Auto (default setting)—Automatically detects whether the computer

●

is stationary or mobile, and optimizes the thermal settings to match your usage environment. When the computer is stationary, HP CoolSense prioritizes performance and is set to Off mode. When the computer is mobile, HP CoolSense prioritizes temperature and is set to On mode.

To change the cooling preferences, follow these steps:

1. Select Start > All Programs > HP > HP CoolSense.

2. Select a cooling mode.

2 Chapter 1 Welcome

Intel Wireless Display

Intel® Wireless Display allows you to share your computer content wirelessly on your TV. To experience wireless display, a wireless thirdparty TV adapter (purchased separately) is required. Content that asserts output protection, such as Blu-ray discs, will not play on Intel Wireless Display. For details about using the wireless adapter, refer to the device manufacturer's instructions.

NOTE:

Be sure that wireless is enabled on your computer before using

the wireless display.

Switching between graphics modes

The computer is equipped with switchable graphics and has two modes for processing graphics. When you switch from AC power to battery power, the computer can switch from using the high-performance mode to using the power-saving mode to conserve battery life. Similarly, when you switch from battery power to AC power, the computer can switch back to the high-performance mode.

NOTE:

computer, the system does not allow you to switch modes, or it may prompt you to switch. It may also be necessary to close all programs before switching.

When you switch between AC and battery power, you are notified that the computer is about to switch graphics modes. If you prefer, you can choose to continue using the same graphics mode. While the computer switches modes, the screen goes blank for a few seconds. When the switch is complete, a notification appears in the notification area, and the screen image reappears.

In some instances, in order to optimize performance of the

What's new?

Beats Audio

Beats™ Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default.

To increase or decrease the Beats Audio bass settings, press fn (1)

▲

and the letter b (2).

NOTE:

Windows® operating system. Select Start > Control Panel > Hardware and Sound > Beats Audio Control Panel to view and

control the bass properties.

The following table shows and describes the Beats Audio icons.

Icon Description

4 Chapter 1 Welcome

You can also view and control the bass settings through the

Indicates that Beats Audio is enabled.

Indicates that Beats Audio is disabled.

Finding information

The computer comes with several resources to help you perform various tasks.

Resources For information about

Quick Setup poster

Getting Started

To access this guide:

Select Start > Help and Support > User Guides.

– or –

Select Start > All Programs > HP > HP Documentation.

HP Notebook Reference Guide

To access this guide:

Select Start > Help and Support > User Guides.

– or –

Select Start > All Programs > HP > HP Documentation.

Help and Support

To access Help and Support, select Start

Help and Support.

NOTE:

support, go to select your country or region, and follow the on-screen instructions.

For country- or region-specific

http://www.hp.com/support,

How to set up the computer

●

Help to identify computer components

●

Computer features

●

How to connect to a wireless network

●

How to use the keyboard and pointing devices

●

How to replace or upgrade the hard drive and

●

memory modules

● How to perform a backup and recovery

How to contact customer support

●

Computer specifications

●

Power management features

●

● How to maximize battery life

How to use the multimedia features of the

●

computer

● How to protect the computer

How to care for the computer

●

How to update the software

●

Operating system information

●

● Software, driver, and BIOS updates

Troubleshooting tools

●

● How to access technical support

Finding information

Resources For information about

Regulatory, Safety and Environmental Notices

To access this guide:

Select Start > Help and Support > User Guides.

– or –

Select Start > All Programs > HP > HP Documentation.

Safety & Comfort Guide

To access this guide:

Select Start > Help and Support > User Guides.

– or –

Select Start > All Programs > HP > HP Documentation.

– or –

http://www.hp.com/ergo.

Go to

Worldwide Telephone Numbers booklet

This booklet is provided with your computer.

HP Web site

To access this Web site, go to

http://www.hp.com/support.

● Regulatory and safety information

Battery disposal information

●

Proper workstation setup, posture, health, and

●

work habits

● Electrical and mechanical safety information

HP support telephone numbers

Support information

●

● Ordering parts and finding additional help

Software, driver, and BIOS updates

●

Accessories available for the device

●

6 Chapter 1 Welcome

Resources For information about

Limited Warranty*

To access the warranty:

Select Start > Help and Support > User Guides > View Warranty Information.

– or –

Select Start > All Programs > HP > HP

Documentation > View Warranty Information.

– or –

http://www.hp.com/go/

Go to

orderdocuments.

*You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on your computer and/or on the CD/DVD provided in the box. In some countries/ regions, HP may provide a printed HP Limited Warranty in the box. In countries/regions where the warranty is not provided in printed format, you may request a printed copy at

orderdocuments or write to:

● North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA

● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/

Naviglio (MI), Italy

● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

Please include your product number, warranty period (found on your serial number label), name, and postal address.

Warranty information

http://www.hp.com/go/

Finding information

2 Getting to know your computer

Top

TouchPad

Component Description

(1)

(2) TouchPad zone Moves the pointer and selects or activates items on

(3) Left TouchPad button Functions like the left button on an external mouse.

(4) Right TouchPad button Functions like the right button on an external

8 Chapter 2 Getting to know your computer

TouchPad light Turns the TouchPad on and off. Quickly double-tap

the TouchPad light to turn the TouchPad on and off.

the screen.

mouse.

Lights

Component Description

(1)

(2)

(3)

(4)

TouchPad light

Power light

Mute light

Wireless light

Amber: The TouchPad is off.

●

● Off: The TouchPad is on.

White: The computer is on.

●

● Blinking white: The computer is in the Sleep

state.

Off: The computer is off or in Hibernation.

●

Amber: Computer sound is off.

●

● Off: Computer sound is on.

White: An integrated wireless device, such as a

●

wireless local area network (WLAN) device, is on.

NOTE:

factory.

Amber: All wireless devices are off.

●

Wireless devices are enabled at the

Top

Button

Component Description

Power button

When the computer is off, press the button to turn

●

on the computer.

● When the computer is on, press the button briefly

to initiate Sleep.

● When the computer is in the Sleep state, press the

button briefly to exit Sleep.

When the computer is in Hibernation, press the

●

button briefly to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.

10 Chapter 2 Getting to know your computer

Keys

Component Description

(1) esc key Displays system information when pressed in

(2) fn key Executes frequently used system functions when

(3)

(4)

(5) Action keys Execute frequently used system functions.

(6)

Windows logo key Displays the Windows Start menu.

Windows applications key Displays a shortcut menu for items beneath the

Optical drive eject key Removes a disc from the optical drive.

combination with the fn key.

pressed in combination with the b key or the esc key.

pointer.

Top

Front

Component Description

(1) Speakers (2) Produce sound.

(2) Bluetooth compartment Contains a Bluetooth® device.

(3) Digital Media Slot Supports the following digital card formats:

MultiMediaCard

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity Memory Card

●

Secure Digital Extended Capacity Memory Card

●

12 Chapter 2 Getting to know your computer

Right side

Component Description

(1)

(2)

(3)

(4)

(5)

(6)

(7)

Power light

Drive light

USB 3.0 port Connects an optional USB 3.0 device and provides

HDMI port Connects an optional video or audio device, such as

Mini DisplayPort Connects an optional digital display device, such as

Security cable slot Attaches an optional security cable to the computer.

RJ-45 (network) jack Connects a network cable.

White: The computer is on.

●

Blinking white: The computer is in the Sleep

●

state.

● Off: The computer is off or in Hibernation.

Blinking white: The hard drive is being

●

accessed.

Amber: HP ProtectSmart Hard Drive Protection

●

has temporarily parked the hard drive.

NOTE:

Hard Drive Protection, refer to the HP Notebook Reference Guide.

enhanced USB power performance.

NOTE:

and 2.0 devices.

a high-definition television, or any compatible digital or audio component.

a high-performance monitor or projector.

NOTE:

deterrent, but it may not prevent the computer from being mishandled or stolen.

For information on HP ProtectSmart

This port is also compatible with USB 1.0

The security cable is designed to act as a

Right side

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