Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: September 2009
Document Part Number: 572049-001
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
Video .................................................................................................................................................. 33
Backing up your information ............................................................................................................... 76
Using Windows Backup and Restore ................................................................................ 77
Using system restore points .............................................................................................. 77
When to create restore points ........................................................................... 77
Create a system restore point ........................................................................... 77
Restore to a previous date and time ................................................................. 78
Performing a recovery ........................................................................................................................ 78
Recovering from the recovery discs .................................................................................. 78
Recovering from the dedicated recovery partition (select models only) ............................ 78
Index ................................................................................................................................................................... 80
ix
x
1Notebook tour
Identifying hardware
To see a list of hardware installed in the computer:
Select Start>Control Panel > System and Security. Then in the System area, click Device
▲
Manager.
You can also add hardware or modify device configurations using Device Manager.
NOTE: Windows® includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing applications, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
Components
Top components
TouchPad
ComponentDescription
Identifying hardware1
TouchPad*Moves the pointer and selects or activates items on the screen.
*This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers.
Then, right-click the device representing your computer, and select Mouse settings.
TouchPad buttons
ComponentDescription
(1)TouchPad on/off button Turns the TouchPad on and off. Lightly press the button and hold
(2)Left TouchPad button*Functions like the left button on an external mouse.
(3)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers.
Then, right-click the device representing your computer, and select Mouse settings.
for two seconds to turn the TouchPad on and off.
2Chapter 1 Notebook tour
Lights
ComponentDescription
(1)TouchPad light
(2)Caps lock lightWhite: Caps lock is on.
(3)Power light
(4)Mute lightAmber: Computer sound is off.
(5)Wireless light
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
Off: An integrated wireless device, such as a wireless local
●
area network (WLAN) device and/or a Bluetooth® device,
is on.
NOTE: Wireless devices are enabled at the factory.
Amber: All wireless devices are off.
●
Components3
Button
ComponentDescription
Power button
When the computer is off, press the button to turn on the
●
computer.
When the computer is on, press the button briefly to initiate
●
Sleep.
When the computer is in the Sleep state, press the button
●
briefly to exit Sleep.
When the computer is in Hibernation, press the button briefly
●
to exit Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Security > Power Options.
4Chapter 1 Notebook tour
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with
(2)fn keyExecutes frequently used system functions when pressed in
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows application keyDisplays a shortcut menu for items beneath the cursor.
(5)Action keysExecute frequently used system functions.
Front components
ComponentDescription
Speakers (2)Produce sound.
the fn key.
combination with an arrow key or the esc key.
Components5
Right-side components
ComponentDescription
(1)Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled or
stolen.
(2)Drive light
(3)Audio-out (headphone) jack/Audio-in
(microphone) jack
(4)USB ports (2)Connect optional USB devices.
(5)HDMI port Connects an optional video or audio device, such as a high-
(6)VentEnables airflow to cool internal components.
Left-side components
Blinking white: The hard drive is being accessed.
●
Amber: HP ProtectSmart Hard Drive Protection has
●
temporarily parked the hard drive.
Produces sound when connected to optional powered stereo
speakers, headphones, earbuds, a headset, or television
audio. Also connects an optional headset microphone.
NOTE: When a device is connected to the jack, the device
speakers are disabled.
definition television, or any compatible digital or audio
component.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
ComponentDescription
(1)VentEnables airflow to cool internal components.
6Chapter 1 Notebook tour
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
ComponentDescription
(2)Power connectorConnects an AC adapter.
(3)Battery light
(4)Digital Media SlotSupports the following digital card formats:
Bottom components
Off: The computer is running on battery power.
●
Blinking amber: The battery has reached a low battery level,
●
a critical battery level, or there is a battery error.
Amber: A battery is charging.
●
White: The computer is connected to external power and the
●
battery is fully charged.
MultiMediaCard
●
MultiMediaCard Plus
●
Secure Digital Memory Card
●
Secure Digital High Capacity Memory Card
●
ComponentDescription
(1)Vents (3)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(2)Accessory battery connectorConnects an optional accessory battery.
Components7
ComponentDescription
(3)Battery release latchReleases the battery from the battery bay.
(4)Battery bayHolds the battery.
Display components
NOTE: The battery is preinstalled in the battery bay at the
factory.
ComponentDescription
(1)Internal microphones (2)Record sound.
(2)WebcamRecords video and captures still photographs.
(3)Webcam lightOn: The webcam is in use.
(4)Internal display switchTurns off the display and initiates Sleep if the display is closed while
Wireless antennas
The computer has 2 antennas that send and receive signals from one or more wireless devices. These
antennas are not visible from the outside of the computer.
8Chapter 1 Notebook tour
the power is on.
NOTE: The internal display switch is not visible from the outside
of the computer.
NOTE: For optimal transmission, keep the areas immediately around the antennas free from
obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and EnvironmentalNotices that applies to your country or region. These notices are located in Help and Support.
Additional hardware components
ComponentDescription
(1)HP USB Ethernet Adapter Connects an optional RJ-45 network cable.
(2)Power cord*Connects the AC adapter.
(3)AC adapterConverts AC power to DC power.
*Power cords vary in appearance by region and country.
Components9
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
●
Service tag—Provides important information including the following:
Serial number (s/n) (1). This is an alphanumeric identifier that is unique to each product.
◦
Product name (2). This is the product name affixed to the front of your notebook.
◦
Model description (3). This is the alphanumeric identifier you use to locate documents, drivers,
◦
and support for your notebook.
Warranty period (4). This number describes the duration (in years) of the warranty period for
◦
this computer.
Part number/Product number (p/n) (5). This number provides specific information about the
◦
product's hardware components. The part number helps a service technician to determine
what components and parts are needed.
Have this information available when you contact technical support. The service tag label is affixed
inside the battery bay.
Microsoft® Certificate of Authenticity—Contains the Windows® Product Key. You may need the
●
Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom
of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
●
affixed inside the battery bay.
Wireless certification label(s)—Provide information about optional wireless devices and the
●
approval markings of some of the countries or regions in which the devices have been approved
for use. An optional device may be a wireless local area network (WLAN) device or an optional
Bluetooth® device. If your computer model includes one or more wireless devices, one or more
certification labels are included with your computer. You may need this information when traveling
internationally. Wireless certification labels are affixed inside the battery bay.
10Chapter 1 Notebook tour
2Using Instant On Software
Instant On Software (IOS) is an optional, instant-on environment that is separate from your Windows
operating system. This allows you to rapidly access certain applications without the need to boot your
operating system. You will enjoy this feature if you browse the Internet, view and send email, view digital
photos, listen to music, or keep in touch through instant messages or Skype. IOS is ready to go within
seconds of pressing the power button.
IOS includes the following features:
Web browser—Search and browse the Internet and create links to your favorite Web sites.
●
Music player—Listen to your favorite music and create playlists.
●
Photo viewer—Browse through photos, create albums, and view slide shows.
●
Skype—Skype is a voice-over-Internet protocol (VOIP) that lets you communicate free of charge
●
with other Skype users. With Skype, you can have a conference call or a video chat with one or
more people at a time. You can also make long-distance phone calls to land lines.
Chat—Chat with friends on multiple Instant Messaging programs, such as AOL, Google Talk, MSN,
●
Windows Live! Messenger, or Yahoo Messenger.
Web calendar—Display, edit, and organize your schedule.
●
Web mail—View and send e-mail.
●
NOTE: For information on using IOS, refer to the HP Envy 13 User Manual. This guide is located on
the SD card that came with your computer.
11
3Wireless and local area network
Using wireless devices
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the computer to wireless local area
●
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices,
your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
In a WLAN, each mobile wireless device communicates with a wireless router or a wireless access
point.
Bluetooth® device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled
●
devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each
device communicates directly with other devices, and devices must be relatively close together—
typically within 10 meters (approximately 33 feet) of each other.
Computers with WLAN devices support one or more of the following IEEE industry standards:
802.11b, the first popular standard, supports data rates of up to 11 Mbps and operates at a
●
frequency of 2.4 GHz.
802.11g supports data rates of up to 54 Mbps and operates at a frequency of 2.4 GHz. An 802.11g
●
WLAN device is backward compatible with 802.11b devices, so they can operate on the same
network.
802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz.
●
NOTE: 802.11a is not compatible with 802.11b and 802.11g.
802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz, making it
●
backward compatible with 802.11a, b, and g.
For more information on wireless technology, refer to the information and Web site links provided in
Help and Support.
Identifying wireless and network status icons
IconNameDescription
Wireless (connected)Identifies the location of the wireless light and the wireless
key on the computer. Also identifies the Wireless Assistant
software on the computer and indicates that one or more of
the wireless devices are on.
12Chapter 3 Wireless and local area network
Wireless (disconnected)Identifies the Wireless Assistant software on the computer
and indicates that all of the wireless devices are off.
Wired network (connected)Indicates that one or more network drivers on your computer
Wired network (disabled/disconnected)Indicates that one or more of your network drivers are
Network (connected)Indicates that one or more of your network drivers are
Network (disabled/disconnected)Indicates that one or more of your network drivers are
Network (disconnected)Indicates that one or more of your network drivers are
Using the wireless controls
are installed and one or more network devices are connected
to the network.
installed, all network devices or all wireless devices are
disabled in Windows Control Panel, and no network devices
are connected to a wired network.
installed, one or more network devices are connected to a
wireless network, and one or more network devices may be
connected to a wired network.
installed, no wireless connections are available or all wireless
network devices are disabled by the wireless button or
Wireless Assistant, and no network devices are connected
to a wired network.
installed and wireless connections are available, but no
network devices are connected to a wired or wireless
network.
You can control the wireless devices in your computer using these features:
wireless key
●
Wireless Assistant software
●
Operating system controls
●
Using the wireless key
The computer has a wireless key (1), one or more wireless devices, and one wireless light (2). All of the
wireless devices on your computer are enabled at the factory.
If the wireless light is amber, one or more wireless devices are off. If the wireless light is off, an integrated
wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is
on.
Using wireless devices13
The wireless light indicates the overall power state of your wireless devices, not the status of individual
devices. Press the wireless key to turn the wireless devices off or on.
Because the wireless devices are enabled at the factory, you can use the wireless key to turn on or turn
off the wireless devices simultaneously. Individual wireless devices can be controlled through Wireless
Assistant software.
Using Wireless Assistant software
A wireless device can be turned on or off using the Wireless Assistant software. If a wireless device is
disabled in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off using
Wireless Assistant.
NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a
network or a Bluetooth-enabled device.
To view the state of the wireless devices, click the Show hidden icons icon, the arrow at the left of the
notification area, and position the mouse pointer over the wireless icon.
If the wireless icon is not displayed in the notification area, complete the following steps to change
Wireless Assistant properties:
1.Select Start > Control Panel > Hardware and Sound > Windows Mobility Center.
2.Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows®
Mobility Center.
3.Click Properties.
4.Select the check box next to HP Wireless Assistant icon in notification area.
5.Click Apply.
6.Click Close.
For more information, refer to the Wireless Assistant software Help:
1.Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.
2.Click the Help button.
Using operating system controls
Some operating systems also offer a way to manage integrated wireless devices and the wireless
connection. For example, Windows provides the Network and Sharing Center that allows you to set up
a connection or network, connect to a network, manage wireless networks, and diagnose and repair
network problems.
To access the Network and Sharing Center, select Start > Control Panel > Network and Internet >Network and Sharing Center.
For more information, select Start > Help and Support.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other
computers and accessories that are linked by a wireless router or a wireless access point.
14Chapter 3 Wireless and local area network
NOTE: The terms wireless router and wireless access point are often used interchangeably.
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
●
that can accommodate a large number of computers and accessories and can separate critical
network functions.
A home or small office WLAN typically uses a wireless router, which allows several wireless and
●
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through
a service provider or a public or corporate network).
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
●
Internet service provider (ISP)
A wireless router (purchased separately) (2)
●
The wireless computer (3)
●
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
NOTE: When setting up a wireless connection, be sure that your computer and wireless router are
synchronized. To synchronize your computer and wireless router, turn your computer and wireless
router off and then back on.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, refer to the information provided by your router manufacturer or your
ISP.
Protecting your WLAN
Because the WLAN standard was designed with only limited security capabilities—basically to foil casual
eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are
vulnerable to well-known and well-documented security weaknesses.
WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New
technologies are being developed by wireless manufacturers and hotspot service providers that make
the public environment more secure and anonymous. If you are concerned about the security of your
computer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.
Using a WLAN15
When you set up a WLAN or access an existing WLAN, always enable security features to protect your
network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA)Personal and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the
network, other WLAN devices can pick up unprotected signals and either connect to your network
(uninvited) or capture information being sent across it. However, you can take precautions to protect
your WLAN:
Use a wireless transmitter with built-in security
●
Many wireless base stations, gateways, or routers provide built-in security features such as
wireless security protocols and firewalls. With the correct wireless transmitter, you can protect your
network from the most common wireless security risks.
Work behind a firewall
●
A firewall is a barrier that checks both data and requests for data that are sent to your network,
and discards any suspicious items. Firewalls are available in many varieties, both software and
hardware. Some networks use a combination of both types.
Use wireless encryption
●
A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that
works best for your network security:
Wired Equivalent Privacy (WEP) is a wireless security protocol that encodes or encrypts all
◦
network data before it is transmitted using a WEP key. Usually, you can allow the network to
assign the WEP key. Alternatively, you can set up your own key, generate a different key, or
choose other advanced options. Without the correct key, others will not be able to use the
WLAN.
WPA (Wi-Fi Protected Access), like WEP, uses security settings to encrypt and decrypt data
◦
that is transmitted over the network. However, instead of using one static security key for
encryptions as WEP does, WPA uses “temporal key integrity protocol” (TKIP) to dynamically
generate a new key for every packet. It also generates different sets of keys for each computer
on the network.
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1.Be sure that the WLAN device is on (wireless light is off). If the wireless light is amber, press the
wireless key.
2.Click the network icon in the notification area, at the far right of the taskbar.
3.Select your WLAN from the list.
4.Click Connect.
If the network is a security-enabled WLAN, you are prompted to enter a network security key, which
is a security code. Type the code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you are out of range of a wireless router or access point.
NOTE: If you do not see the network you want to connect to, click Open Network and Sharing
Center, and then click Set up a new connection or network. A list of options is displayed. You
can choose to manually search for and connect to a network or to create a new network connection.
16Chapter 3 Wireless and local area network
After the connection is made, place the mouse pointer over the network icon in the notification area, at
the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation,
router manufacturer, and interference from other electronic devices or structural barriers such as walls
and floors.
More information about using a WLAN is available through the following resources:
Information from your ISP and the user guides included with your wireless router and other WLAN
●
equipment
Information and Web site links provided in Help and Support
●
For a list of public WLANs near you, contact your ISP or search the Web. Web sites that list public
WLANs include Cisco Internet Mobile Office Wireless Locations, Hotspotlist, and Geektools. Check with
each public WLAN location for cost and connection requirements.
For additional information on connecting your computer to a corporate WLAN, contact your network
administrator or IT department.
Roaming to another network
When you move your computer within range of another WLAN, Windows attempts to connect to that
network. If the attempt is successful, your computer is automatically connected to the new network. If
Windows does not recognize the new network, follow the same procedure you used initially to connect
to your WLAN.
Using the Voodoo Power Adapter (select models only)
The Voodoo Power Adapter works as an AC power adapter and a wired to wireless network adapter.
Although your computer does not have an integrated RJ-45 jack, you can use the RJ-45 jack on the
adapter to connect to a network and enable a wireless connection between your computer and the
network.
NOTE: When you set up the adapter, be sure to turn off the wireless devices on any nearby HP Envy
computers. This precaution ensures that the adapter recognizes (is paired with) your computer and not
another.
Using the Voodoo Power Adapter (select models only)17
Identifying the adapter components
ComponentDescription
(1)Adapter light
(2)RJ-45 (network) jackConnects an optional network cable (purchased separately).
(3)Reset buttonRe-synchronizes the wireless connectivity to the adapter.
(4)Power cord connectorConnects the power cord to the Voodoo Power Adapter.
Connecting the adapter
AC adapter only (no RJ-45 network cable connected):
●
Off: The light is off when the adapter is plugged into a wall outlet.
◦
Blinking: The light blinks once after approximately one minute,
◦
and then turns off.
AC adapter and network (an RJ-45 network cable is connected):
●
Off: The light is off when the adapter is plugged into a wall outlet.
◦
Blinking: The light blinks once after approximately one minute
◦
to signal the start of wireless broadcasting. The light then blinks
periodically every few seconds until the pairing between the
computer and the Voodoo Power Adapter occurs.
On: The light stays on after contact is established.
◦
NOTE: If you reset the adapter, you will have to repeat the setup steps.
1.Plug the power cord into the power cord connector (1) on the Voodoo Power Adapter.
2.Plug the power cord into an AC wall outlet (2).
3.Plug an RJ-45 network cable (purchased separately) into the network jack (3) on the adapter.
18Chapter 3 Wireless and local area network
4.Plug the other end of the cable into a network wall jack (4).
5.Turn on the computer.
6.Be sure that wireless is on (wireless light is off).
After about one minute, the adapter light blinks once to signal the start of wireless broadcasting.
The light then blinks periodically every few seconds until the pairing between the computer and the
Voodoo Power Adapter occurs. After contact is established, the light stays on. A message may be
displayed in the taskbar to confirm the status of the connection.
7.Click Start > Control Panel > Network and Internet > Network and Sharing Center.
8.Click Manage wireless networks in the left panel to confirm your Internet connection through the
adapter.
After the initial setup, you can disconnect the adapter from your computer to work wirelessly or you can
stay connected to the adapter to maintain a wired connection to the network.
Troubleshooting the Voodoo Power Adapter
If the Voodoo Power Adapter is not visible in the list of wireless network connections, follow these steps:
1.Be sure that you have not removed the Voodoo Power Adapter wireless profile from your predefined
wireless connection list. To verify, click Start > Control Panel > Network and Internet > Network
and Sharing Center.
2.Click Manage wireless networks in the left panel to confirm your Internet connection through the
adapter.
3.If the profile is not listed, then you will need to re-install. Click Start > All Programs > Software
Setup to re-install the default profile.
4.If you still experience connectivity issues, press and hold the reset button for at least five seconds
using a small thin wire or paperclip.
5.The adapter light will blink 3 times, signaling the re-synchronization has taken place.
NOTE: If you re-synchronize the adapter, you must repeat the initial setup steps.
Using the Voodoo Power Adapter (select models only)19
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