A)
B)
C)
D)
It is forbidden to repair the unit without contacting HEWALEX service team. In case of any malfunction or failures, please inform us via telephone ((32) 214 17 10) or
E-mail (serwis@hewalex.pl). Basing on failure information provided, we will provide local service for major malfunctions or guaidance of repairing for minor failures.
The heat pump must be connected to a properly functioning electrical system. Installation requirements include:
Water supplied for heat pump shall meet the requirments of drinking water (Journal of Laws No. 203, item. 1718):
Please use a safety valve with Max. 7bar limitation for the tank. The absence or misuse of safety valve may lead to damage of the tank
E)
F) The tank installation shall avoid direct metallic connections with water pipelines. In case that you have to use metal connection ( ie, copper or steel), please apply
isolation devices ( ie, PA66 Gf30 - included as free accesories for heat pump, but also availabe from HEWALEX offer lists).
G) Please select correct mounting position of the heat pump unit (See installation and service point 2: Select the installation location). Damages caused by
mislocation will not be covered by warranty (ie, corrosive or polluted air invasion to the heat pump, not leveling foundation, location in an unheated room).
H) It is forbidden to disconnect power supply during heat pump operation (it means anytime when the tank is full of water). It will be the user’s responsibility for
potential tank leakage problem due to absence of the electrical titanium anode anticorrosive protection. Long-term power down information is automatically saved in
controller.
. The safety valve shall be
checked once per month according to manufacture’s guidelines.
Installation of water, air and power supply must be in accordance with the guidelines and wiring diagram (Part installation and service points. 3 Installation)..
.
Warranty Card
Device model name PCWU................................................
Product serial number.............................................................................
Sale date........................................................................
Signature and stamp of the seller..................................................
HEWALEX
Spółka z ograniczoną odpowiedzialnością Sp. k.
ul. Słowackiego 33
43-502 Czechowice - Dziedziece
tel.+48(32) 214 17 10
.
Main power cable 3x1,5mm2 300/500V according to 227IEC53
- Overcurrent protection C16
- Differential protection 30mA
- Properly grounding the unit ( the resistance of grounding wire shall be less than 4Ω).
All of the above standards are common requirments of any house,so that they shall not be difficult to meet.
- pH between 6,5 and 9,5
- Conductivity lower than 2500 [μS/cm w 20°C]
- Ammonia below 0.5 [mg / l]
- Nitrates less than 50 [mg/l]
- Chloride content below 250 [mg/L]
- Copper less than 2 [mg/l, maximum value without water color change)
- Sulfates less than 250 [mg/l]
- Hardness 60-500 [mg CaCO ]
36
16.04.2013
3
WARRANTY TERMS
1. HEWALEX provides 2-year warranty for heat pump model HEWALEX PCWU 200K-2.3kW/300SK-2.3kW.
2. During warranted period of time, customers can enjoy free repair service for failures of manufacturer’s responsibility.
3. HEWALEX is not responsible for failures caused by violation from instruction during usage nor non-authorized repairing/modification nor any other failues
which the manufacturer is not quilty for.
4. Repairing service will be accomplished within 30 days since the user’s report.
5. Failure report shall be sent to HEWALEX Warranty Service Department at Hewalex Sp. z o.o. Sp.K., street Słowackiego 33, 43-502,
Czechowice-Dziedzice (tel.+48(32) 214 17 10, central line: + 48 723 232 232, information line: 0801 000 810, hewalex.pl).
6. Customers have right to replace the unit with new one or get refound, if the failure is caused by manufacturer and cannot be repaired.
7. The warranty is assured only when this warranty card is properly filled and registed. Warranty card unfilled or partially filled, or bearing traces of with the
unauthorized alteration in content, will be treated as invalid.
8. Unreasonable on-site service cost will be charged to the user.
9. Detailed warranty conditions can be find in the manual (point 2 instruction: Warranty terms):
To realize warranty service, please keep the payment receipt or invoice, without which warranty cannot be assured.