Do not store or use gasoline or other flammable vapors and liquids in the vicinity of
this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
1. Do not try and light any appliance.
2. Do not touch any electrical switch.
3. Do not use any phone in your building.
4. Immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions.
5. If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency, or
the gas supplier.
READ THESE INSTRUCTIONS CAREFULLY AND COMPLETELY BEFORE
INSTALLING OR USING YOUR APPLIANCE TO REDUCE THE RISK OF
FIRE, BURN HAZARD, OR OTHER INJURY. KEEP THIS MANUAL FOR
FUTURE REFERENCE.
SAFETY DEFINITIONS
INSTALLER: LEAVE THIS MANUAL WITH THE OWNER OF THE APPLIANCE.
HOMEOWNER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
NOTICE
THIS INDICATES THAT DEATH OR SERIOUS INJURY MAY OCCUR
AS A RESULT OF NOT OBSERVING THIS WARNING.
THIS INDICATES THAT MINOR OR MODERATE INJURY MAY
OCCUR AS A RESULT OF NOT OBSERVING THIS WARNING.
THIS INDICATES THAT DAMAGE TO THE APPLIANCE OR
PROPERTY MAY OCCUR AS A RESULT OF NOT OBSERVING THIS
WARNING.
Message from Hestan:
Hestan’s award-winning culinary innovations and purpose-built features reinvented
the restaurant kitchen and redefined culinary experience in some of America’s most
acclaimed restaurants. Hestan now takes this performance from the back of the
house and puts it front and center in yours. Thoughtfully designed and meticulously
built, Hestan will serve you beautifully for years to come.
Hestan is the only residential brand born from the dreams and demands of
professional chefs. From ranges to refrigeration, every detail is designed to deliver the
performance and reliability expected in a restaurant – now available for you.
We appreciate you choosing Hestan, and we promise to deliver the very best to you.
3 SAFETY PRECAUTIONS - BEFORE YOU BEGIN
8 MODEL NUMBERS
9 RATING LABEL
9 REGULATORY / CODE REQUIREMENTS
10 GETTING STARTED WITH YOUR APPLIANCE
14 USING THE RANGETOP
16 USING THE GRIDDLE
17 CARE AND MAINTENANCE
19 TROUBLESHOOTING GUIDE
20 PARTS / SERVICE
20 LIMITED WARRANTY
SAFETY PRECAUTIONS - BEFORE YOU BEGIN
When properly cared for, your Hestan appliance will provide safe, reliable service for many years.
When using this appliance, basic safety practices must be followed as outlined below.
EN
INSTALLER: Please leave these Installation Instructions with the owner.
OWNER: Please retain these Installation Instructions for future reference.
This rangetop is designed for residential use only It is NOT designed for installation in manufactured
(mobile) homes or recreational park trailers. Do NOT install this rangetop outdoors.
ELECTRICAL SHOCK HAZARD
Disconnect power before installing or servicing appliance. Before turning
power ON, be sure all controls are in the OFF position. Failure to do so can
result in electrical shock or death.
ELECTRICAL GROUNDING
This appliance must be grounded. Grounding reduces the risk of electric shock
in the event of a short circuit. Read the ELECTRICAL CONNECTIONS section of the Installation
Manual for complete instructions.
This appliance is equipped with a 3-prong grounding plug for your protection against shock hazard
and should be directly plugged into a properly grounded receptacle. Do not cut or remove the
grounding prong from this plug.
ELECTRICAL SUPPLY
This appliance must be on its own dedicated circuit, 120 VAC, Single Phase, 60 Hz, with a current
rating of 15 Amps. Have the installer show you where the electric circuit breaker is located so
you know how to shut off the power to this appliance. It is the responsibility of the user to have
the appliance connected by a licensed electrician in accordance with all local codes, or in the
absence of local codes, in accordance with the National Electrical Code. Read the ELECTRICAL
CONNECTIONS section of the Installation Manual for complete details.
A gas shut-off valve must be located in an easily accessible
location for servicing of the rangetop. Make sure all users
of the rangetop know where this shut-off is located, and
how to shut off the gas.
(CONTINUED)
IN OPEN POSITION
The type of gas should be verified prior to installation and
operation of this appliance. It is the responsibility of the
user to have the appliance connected by a licensed plumber
in accordance with all local codes, or in the absence of local
codes, in accordance with the National Fuel Gas Code.
When connecting to LP gas, verify the tank is equipped
with its own high pressure regulator. The pressure of the
gas supplied to the appliance must not exceed 11.0” WC
[2.74 kPa]. Consult the Installation Manual for details
on gas type, gas pressure, connection and leak testing
instructions, etc.
Read the GAS CONNECTIONS section of the Installation Manual for complete details.
GAS
SUPPLY
TO
APPLIANCE
CONVERSION KITS
In the event your Hestan appliance needs to be converted from NG to LP, or vice-versa, you will
need to contact Hestan Customer Service to arrange a service call. This conversion should only be
performed by a qualified technician.
HIGH ALTITUDE KITS
If you live in a high altitude area, 2,000 ft. [610 m] or more above sea level, your appliance may
require different orifices for proper combustion and performance. You will need to contact Hestan
Customer Service to arrange a service call. High Altitude kits must be installed by a qualified
technician. Please have your model and serial number information ready when you call.
BACKGUARD
Your Hestan rangetop is supplied at the factory with an Island Trim backguard. See Table 1 in the
APPENDIX section of the Installation Manual for other backguard options available from your
Hestan dealer, or visit www.hestanhome.com. Selection of the appropriate backguard depends on
the installation location and adjacent materials, and the type of vent hood to be used. Installation
instructions are included with the backguard kit. A LOW OR TALL BACKGUARD IS REQUIRED
WHEN INSTALLING THE RANGETOP AGAINST A COMBUSTIBLE SURFACE - THE ISLAND
TRIM IS NOT SUITABLE.
The top of the backguard serves as an exhaust vent to remove heat from under the rangetop. DO
NOT BLOCK or obstruct the top of the backguard. DO NOT touch the top of the backguard
during appliance operation as it may get hot. Allow sufficient time to cool before touching or
cleaning this area. DO NOT position plastic or other heat-sensitive items nearby which could melt
or burn.
VENTILATION REQUIREMENTS
It is strongly recommended that this appliance be installed with a Hestan vent hood. Hestan vent
hoods have been matched up to the BTU output of the rangetop. Due to the high heat output of
this rangetop, it is very important that the hood and ductwork installation meets local building
codes and is installed by a qualified technician.
Do not mount a microwave oven/ventilator combination above the rangetop. These types of units
do not have sufficient airflow to remove the high heat output of this rangetop and were not tested
with this type of appliance.
Consult the Installation Manual for further details.
(CONTINUED)
CONSULT WITH YOUR HESTAN DEALER ON SELECTING THE APPROPRIATE
VENT HOOD FOR YOUR HESTAN APPLIANCE.
IN CASE OF POWER OUTAGE
All the control knobs must be in the OFF position to prevent unintended operation at power up.
DO NOT ATTEMPT TO USE THE RANGETOP DURING A PROLONGED POWER FAILURE.
Although the top burners can be manually lit, they should be used ONLY WHILE BEING
ATTENDED BY THE USER. On low burner settings, if the flame were to go out, a dangerous
accumulation of gas could result in an explosion.
CHILD SAFETY
IT IS THE RESPONSIBILITY OF THE PARENTS OR GUARDIANS TO ENSURE CHILDREN
ARE INSTRUCTED IN THE SAFE USE OF THIS APPLIANCE. Do not allow children to use this
appliance without adult supervision. Do not allow children to play in or around the appliance,
even when not in use. Items of interest to children should not be stored in or on the appliance, in
cabinets above, or on the backguard of the appliance. Children climbing on the appliance could be
seriously injured.
EN
BURN HAZARD - All parts of the rangetop can get very hot during operation. Do not let children
touch the appliance while in operation. Failure to observe these instructions may result in severe
burns or injury.
TECHNICAL SAFETY
Installation and service on this appliance must be performed by a qualified appliance installer, or
a Hestan authorized service technician. Do not repair or replace any part of the appliance unless
specifically instructed to do so. Defective parts must only be replaced with genuine Hestan parts.
Contact Hestan Customer Service for inquiries or to arrange a service call.
The appliance must be disconnected from the power and gas supply during any service or
maintenance work.
USER SAFETY
BURN HAZARD - All parts of the rangetop can get very hot during operation. Do not touch the
appliance while in operation. Failure to observe these instructions may result in severe burns or
injury. Use pot holders / gloves to protect yourself when moving hot pots & pans.
During or after cooking, allow sufficient time for all surfaces to cool.
Use only dry or heat-resistant pot holders / gloves. Using moist or damp potholders can result in
steam burns. Do not substitute dish towels or similar items for potholders. These items could
come in contact with hot surfaces and ignite.
Avoid wearing loose-fitting garments or long sleeves while cooking. They could ignite. For
personal safety, wear proper apparel while using the appliance. Some synthetic fabrics are highly
flammable and should not be worn while cooking.
For safety considerations, NEVER use this appliance as a space heater to heat or warm the room.
Doing so may result in carbon monoxide poisoning and overheating of the appliance.
Aluminum foil linings may trap heat, causing a fire hazard. Do not use aluminum foil to line the
surface burners. Doing so may result in a risk of electric shock, or fire.
Do not allow anyone to climb, stand, step on, lean against, or sit on any part of the appliance. This
may result in damage to the appliance, or personal injury.
(CONTINUED)
FIRE SAFETY
To reduce the risk of a fire, do not leave surface burners unattended at high settings. Boil-overs
could smother the flames and igniter, which would allow un-burned gas to escape into the room,
which could result in an explosion.
Always turn on the ventilation hood when cooking. Clean vent hood grease filters frequently grease should not be allowed to accumulate on the fan or filters.
Use the appropriate pan size for the burner being used. For safety considerations, adjust the flame
size so they do not travel up the sides of the pan.
Keep the appliance area clear and free from combustible materials, gasoline, and other flammable
vapors and liquids. NEVER store flammable liquids and materials in, above, or on the rangetop, or
near cooking surfaces. Do not obstruct the flow of combustion and ventilation air of the appliance.
ALWAYS have a working smoke detector near the kitchen.
ALWAYS have an appropriate dry-chemical fire extinguisher nearby. Smother fire or flames using
the lid of the utensil (pot or pan), a cookie sheet or metal tray. Then shut off the burner. Use an
extinguisher, or baking soda if the fire is small and relatively contained. DO NOT USE WATER ON
A GREASE FIRE. Doing so may result in spreading the fire elsewhere.
NEVER pick up a flaming pan. You may spill the grease on yourself and be severely burned.
If accessible, turn off the ventilation hood during a fire, but do not reach through the flames to do
this.
In the event of personal clothing or hair catching fire, drop and roll immediately to smother the
flames. Seek medical attention if necessary.
Do not hang articles from any part of the appliance or place anything against the front of the
appliance. Some fabrics are highly flammable and could ignite.
IF THE FLAMES DO NOT GO OUT - EVACUATE AND CALL THE FIRE DEPARTMENT.
SAFETY DURING CLEANING
Only clean the appliance as directed in the CLEANING & MAINTENANCE section of this manual.
Do not use a steam cleaner on any part of the rangetop. Steam could penetrate into electrical
components and cause a short circuit and/or shock hazard.
Do not use abrasive cleaners, hard objects such as brushes or scrapers, or sharp metal tools to clean.
Do not pour cold water onto hot surfaces of the appliance. The steam could cause serious burns.
The sudden temperature change could also distort the metal surfaces resulting in permanent
damage.
Use only a small toothbrush to clean the burner ports and igniter of the surface burners. Do not
insert sharp objects or scratch the burner ports.
Wait until the appliance is completely cool before using any aerosol-type cleaners. Many of these
cleaners use flammable propellants which could ignite in the presence of heat.
(CONTINUED)
PROPER USAGE
Do not heat unopened containers (cans) on the rangetop. Pressure may build up causing the
container to explode, resulting in damage to the appliance, or personal injury.
Only certain types of glass, heatproof glass-ceramic, earthenware, or other glazed utensils are
suitable for use on the surface burners. However, these types of materials may break with
sudden temperature changes. Use only on low or medium heat settings, and according to their
manufacturers’ directions.
Bakeware, such as large casserole pans, cookie sheets, etc. should not be used on the surface
burners. Large griddle plates that span across 2 burners should be used with care and on medium to
low flame settings to avoid a build-up of heat which could distort the grates or the burner bowl.
Always position the handles of pots and pans so they do not extend over adjacent work areas or
over the edge of the rangetop. This is to avoid knocking over hot contents which could burn you,
or result in a fire.
Do not use pots or pans on the griddle (if equipped).
The rating label contains important information about your
Hestan appliance such as the model and serial number, gas type
and manifold pressure, electrical rating, the BTU rating for each
burner type, and the minimum installation clearances.
The rating label is located underneath the unit.
If service is necessary, contact Hestan Customer Care with the
model and serial number information shown on the label.
RATING
LABEL
REGULATORY / CODE REQUIREMENTS
Installation of this cooking appliance must be made in accordance with local codes. In the absence
of local codes, this unit should be installed in accordance with the National Fuel Gas Code
Z223.1/NFPA 54
Handling Code
, Natural Gas and Propane Installation code
B149.2
.
CSA B149.1
, or Propane Storage and
ANSI
EN
All Electrical Components must be electrically grounded in accordance with local codes or in the
absence of local codes with the National Electrical Code
code
CSA C22.1
STATE OF MASSACHUSETTS
Massachusetts requires all gas be installed using a plumber or gas fitter carrying the appropriate
Massachusetts license. All permanently installed natural gas or propane installations require a
T-handle type manual gas valve be installed in the gas supply line to this appliance. Flexible gas
connector must not be longer than 36” [91.4 cm].
CALIFORNIA PROPOSITION 65 - WARNING
WARNING This product can expose you to chemicals including carbon monoxide, which
is known to the State of California to cause cancer.
For more information, go to www.P65Warnings.ca.gov.
Ensure the sealed burner heads are properly installed and seated on the burner base as shown
below. There are notches on the burner base and cross ring to help with alignment. The outer
burner head features a long slot on the top of the head which aligns with the spark igniter.
Assembly of the single-flow burner head is similar.
INNER
BURNER
HEAD
OUTER
BURNER
HEAD
BEAUTY
RING
CROSS
RING
BURNER
RING
BURNER
HEAD
BURNER
BASE
BURNER
DUAL FLOW
BASE
SINGLE FLOW
IGNITER
FIRST TIME OPERATION
When using your rangetop for the first time, any manufacturing oils and residues on the grates will
be burned off. This may produce a little smoke and some odor. This is normal and is typical of any
new appliance when first used. If the smell is strong, remove persons and animals from the kitchen
during this period. Open any windows to further vent the odor from the room.
Ensure there are no packaging materials remaining. Remove any labels or plastic film from the
outside of the appliance. Install all the cooking grates and griddle plate (if equipped).
BURNER HEADS
If the burner head is not properly positioned, one or more of the following issues may occur:
• Flames too high
• Flames shoot out of the burners
• Burners do not ignite
• Flames are uneven
• Burner emits a gas odor
BURN HAZARD - To prevent burns, do not touch the burner heads or cooking grates when hot.
Allow to cool completely. To prevent flare-ups, do not use the burner without all the burner heads
in place and properly positioned. Do not use aluminum foil to line the surface burners. Doing so
may result in a risk of electric shock, or fire.
See image for proper placement
of the burner grates. There are
small round embosses at the
front and rear of the burner
bowl to help align the grates
and keep them in position
relative to one-another.
GRIDDLE PLATE
(GD models)
See image for proper placement
of the Griddle Plate and Grease
Tray. You can check for proper
incline of the plate by pouring
a small amount of water on the
plate to watch it slowly roll
toward the grease tray at the
front. If adjustment is needed,
lift the plate and adjust the
2 rear screws beneath. Begin
with 1/2-turn CCW rotations
until you achieve the desired
result.
The plate is made of stainlesssteel and requires no seasoning.
The grease tray has a non-stick
coating for easy cleaning.