This guide is designed to introduce you to the various
installation and operational procedures for using the
ComSwitch 5500 (CS 5500).
Please read through this guide and select the installation
procedures appropriate for your specific application before
attempting to connect or operate the CS 5500.
Important Notes
According to standard industry practice, surge protection is
recommended for use with all electronic devices. A surge
suppressor and/or line conditioning should be used on the input
power supply, as well as the connected telephone line.
Call Waiting: Fax machine and modem transmissions could be
disrupted by the call waiting beep tone.
NOTE: We recommend that you disconnect service for Call Forwarding.
Introduction to the CS 5500
Thank you for purchasing the CS 5500. Data communications is
becoming increasingly popular, and the CS 5500 allows you to
take advantage of this technology.
The CS 5500 is a state-of-the-art Telephone Line Sharing
device which eliminates the extra dedicated telephone lines
used to operate a fax, modem, or other telephone device.
Call Forwarding: If Call Forwarding is activated, the
CS 5500 cannot process calls on that line. We recommend that
you disconnect service for Call Forwarding.
Phone Company Voice Mail: This service is compatible
with the CS 5500 if used in conjunction with the phone
company's Distinctive Ring service (service activation
required).
Listed below are examples of various telephone activated
devices that can be connected to the CS 5500.
z
Fax / modem
z
Call diverter
The CS 5500 quickly directs incoming telephone calls to one of
four appropriate destinations, typically a computer modem or
fax/modem and facsimile machine, as well as a telephone and
answering machine, or any other telephone device that responds
to a standard phone company ring signal.
Please read through the rest of this guide to learn how to
properly install and operate the CS 5500.
z
Computer modem
z
Fluid storage system
z
Facsimile
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Laser fax cartridge
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Answering Machine
z
Energy management system
z
Telephone
z
Time and attendance
z
Bulletin Board System (BBS)
z
Money order dispensing system
z
Credit Card Authorization Terminal
z
Remote diagnostic system
z
Unpacking the CS 5500
When you open the CS 5500 box for the first time, inspect the
contents. In the box you should find the items to the right.
If any of these items are missing or damaged, contact the dealer
where you purchased the unit, or call Customer Service at the
number listed in "Two year limited warranty/Service
Information."
Security alarm and monitoring system
z
Flow monitoring system
z
Point-of-sale terminal
1CS 5500 Operator’s Guide
Installing the CS 5500
The CS 5500 is a single line telephone device that can be
installed on any type of modular or non-modular system that
consists of one or more lines, with one or more phones. A
modular system consists of phone cables that can be connected
and disconnected from a telephone device.
A non-modular system consists of cables that are hard-wired to
the telephone device and cannot be disconnected from the
equipment.
A telephone installer may be required to install the CS 5500 on
a non-modular system.
NOTE: Many offices have a KSU or PBX phone system. The
CS 5500 works with either of these systems. Simply follow the
appropriate installation instructions provided in "Installation on
a telephone system."
Ports on the CS 5500
The rear panel of the CS 5500 includes four (4) modular ports and a power input port, as shown:
Connect a single telephone line from a standard telephone
(wall) jack to this port.
Connect a single line Telephone Answering Device
Connect your fax machine to the FAX/MODEM port. A
computer modem or fax/modem can also connect to this
port in lieu of a fax machine.
(TAD) or integrated phone/answering machine to this
port.
Depending on the installation, a single line phone, an
integrated phone/answering machine, multiple phones, or
a telephone system (KSU or PBX) can be connected to
this port
The CS 5500 will transfer all voice calls to the TAD and
PHONE ports simultaneously.
Placing the CS 5500
The CS 5500 can be placed on either a flat surface, or mounted on a wall
with the connected telephone line cords above or below the unit. To
mount on a wall, follow these steps:
1. Mark the positions for 2 mounting screws (not supplied) on the wall.
The positions should be 3 1/4" apart (vertically). Drill the 2 holes,
then thread the screws into the wall. The screws should extend 3/16".
Do not over tighten the screws.
2. Align the keyholes on the back of the CS 5500 with the 2 screws, then
push in and press down to secure it to the wall.
You can place the telephone line cords through the line guides on the
back of the CS 5500 to reduce tangling.
NOTE: If you place the CS 5500 on a flat surface, do not place it in close proximity to any peripheral equipment
(approximately 2 to 3 feet away from all electronic equipment).
CS 5500 Operator’s Guide2
Connecting the CS 5500
This section explains how to install the CS 5500 in most phone
configurations that appear in a home or office. You can install
the CS 5500 into one of the following phone configurations:
Installation procedures for each of these configurations are provided in the following sections.
To perform the installation procedures in the following
sections, you may need the following equipment:
z
telephone cables to connect the CS 5500 to your
telephone (wall) jack.
z
extension cables--required if the connecting equipment is not
located near the CS 5500.
z
a single telephone line
z
a telephone system
z
additional telephone cables -- typically supplied with equipment
by the manufacturer. You need additional telephone cables for
as many pieces of equipment as you intend to connect to the CS
5500. If the equipment manufacturer does not provide the
required cables, you can purchase them at a consumer
electronics store.
Installation on a single telephone line
The following diagram shows a complete installation for aphone systems, the connections to the CS 5500 remain the same
single phone line connection. While the connections to the
telephone (wall) jack may be different for other types of
for all phone configurations.
1. Plug one end of a telephone line cord into the LINE-IN
port on the CS 5500. Plug the other end of the modular
line cord into the telephone (wall) jack.
2. Plug the small end of the AC power cord provided with
the CS 5500 into the power input port labeled "12 VAC"
on the CS 5500. Plug the adapter into a standard AC
outlet.
The green LED flashes rapidly for about 5 seconds when
power is applied and then remains illuminated, indicating
its ON status.
3. To connect an answering machine, plug one end of a
telephone line cord into the TAD port on the CS 5500.
The factory setting for Caller ID operation is OFF.
To turn Caller ID ON, perform the following steps:
Two 8K In-Line Microfilter phone filters are required –
available from most consumer electronics stores.
Connect your filters as shown:
1. Connect the two filters together in series.
2. Plug one end of the connected filters into the
telephone (wall) jack.
3. Plug the other end into the LINE-IN port on the
CS 5500.
Installation on a telephone system
A telephone system is common in a medium or
large office arrangement in which calls are
coming in on 2 or more telephone lines and can
be routed to any number of extensions. The
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