HEATSTRIP THH1500AEU, THH2400AEU, THH1500AUK, THH2400AUK, THH3200A Operation, Installation, And Maintenance Manual
...
R A D I A N T O U T D O O R H E A T E R S
OPERATION, INSTALLATION AND MAINTENANCE MANUAL
HEATSTRIP® Indoor
The heater that i s a d e s i g n f e a t u r e !
R A D I A N T O U T D O O R H E A T E R S
HEATSTRIP® Design—EUROPE
The heater that i s a d e s i g n f e a t u r e !
OPERATION, INSTALLATION AND MAINTENANCE MANUAL
2
CONTENTS
Rev E Oct14
Product overview ____________________________3
Specifications_______________________________5
Spot heating principle ________________________6
Radiant footprint_____________________________7
Product selection ____________________________8
Table layout ________________________________9
Installation requirements ______________________10
Installation location __________________________11
Mounting options ____________________________12
Standard mounting brackets ___________________13
Flush mount enclosure _______________________14
FME dimensions _________________________15
FME installation clearance dimensions ________16
FME installation instructions ________________17
Pole/beam mounting kit _______________________18
Twin mounting bracket________________________19
End to end mounting bracket___________________20
Suspension mount bracket ____________________21
Extension mount bracket ______________________22
Wall controller w/ remote control ________________23
Wall control installation ____________________24
Safety, Maintenance _________________________25
Warranty __________________________________26
3
Product Overview
Why choose Heatstrip® electric radiant heaters for your outdoor or hard-to-heat indoor area?
As there is typically constant air movement in an outdoor or open indoor area, many conventional patio heaters rely on
convection heating which works by heating the surrounding air. This can be quite impractical for these areas, as this
heated air can easily blow away with natural air movement. Radiant style heaters transfer heat directly to objects through
infra-red waves.
Whilst convection heaters heat the air in between objects, radiant heaters heat the surface of the objects themselves.
HEATSTRIP® electric radiant heaters are more effective within an outdoor or uninsulated indoor area because they
provide targeted warmth directly to the people and objects in their path.
Discrete, stylish heating for undercover outdoor and indoor open areas
Using the radiant heating principle, HEATSTRIP® can provide effective and energy efficient comfort heating for undercover
outdoor and indoor open areas. HEATSTRIP® has successfully enabled many entertainment venues such as restaurants,
pubs and clubs to utilise their outdoor dining areas day and night, through all seasons. Within your workplace or business,
HEATSTRIP® can provide comfort heating for designated outdoor smoking and leisure areas, as well as for workstation
spot heating in factories, warehouses and showrooms. Within your home, HEATSTRIP® can provide comfort heating for
undercover alfresco dining and BBQ area, patios, verandas, courtyards and balconies.
Subtle, minimalist design
The stylish, slimline black face of the HEATSTRIP® does not emit light or glow when in use, blending elegantly into your
décor. Ceiling, wall and umbrella mounting options ensure that your valuable floor and table space is not wasted.
APPLICATION THX THH THS
Indoor insulated areas, classrooms, offices, bathrooms, wet areas, drying rooms
X √ √
Outdoor under cover, café, veranda, patio, balcony ceiling height 3m or less
X √ X
Outdoor under cover, café, veranda, patio, balcony ceiling height 3m or more
√ X X
Highly exposed outdoor area
√ X X
Indoor open area, warehouse, factory, production areas, sports facilities
√ √ √
Indoor spot heating, above tables, assembly areas
√ √ X
There are 3 different series of products within the Heatstrip® product category. Each has a different temperature output,
making them ideal for different applications. Below is a list of some common applications, to assist with the selection of the
most effective and efficient series. This is a general guide only, please refer to the Product Manual for each product, for
more information.
HEATSTRIP® Max (THX models) is an ultra high temperature heater used for uncovered or open areas with a mounting
height of 2.4 m to 3.5m.
HEATSTRIP® Design (THH models) is a premium high temperature heater and is primarily used for outdoor rooms where
there is 1,2 3, or 4 enclosed sides, with an ideal mounting height of 2.1 m to 2.7m.
HEATSTRIP® Indoor (THS models) is a medium intensity heater used for protected indoor applications.
4
Efficient, cost effective electric heating
The innovative design of the HEATSTRIP® enables comfortable and even heat dispersion from the surface with minimal
operating costs.
Design flexibility
Three HEATSTRIP® models are available, ensuring the heating requirements of any undercover outdoor or open
indoor area is possible. Brackets for direct ceiling or wall/ceiling angled mounting are supplied as standard.
Optional HEATSTRIP® accessories include beam or fixed umbrella mount brackets, extension mount brackets,
chain suspension brackets, twin mount brackets and flush mounting enclosures.
Minimal maintenance
The HEATSTRIP® incorporates no internal moving parts ensuring quiet and virtually maintenance free operation.
Australian made
Designed, engineered and assembled in
Australia the HEATSTRIP® .
Stylish design— The Heater that is a
Design Feature!
The attractive HEATSTRIP® Design comes with
a standard black face and anodised alloy rear
casing.
Easy to use
The HEATSTRIP® is controlled by a simple on/
off operation, either when plugged directly into a
power point, or hard-wired via a wall mounted
on/off switch. The unit takes approximately 15
minutes to heat up to maximum temperature and
approximately 30 minutes to cool down,
depending upon the ambient temperature.
Please don’t forget to turn it off.
5
Specifications - Europe
MODEL POWER
(WATTS)
CURRENT
(AMPS)
DIMENSIONS
(mm)
WEIGHT
(Kg)
LEAD LENGTH
(mm)
PLUG
THH1500AUK 1500 6.1 924 x 165 x 48 5 1000 YES
THH2400AUK 2400 9.8 1364 x 165 x 48 6 1000 YES
THH3200A 3200 13.0 1774 x 165 x 48 8 1000 NO
VOLTAGE
(VOLTS)
240
240
240
THH1500AEU 1500 5.9 230 924 x 165 x 48 5 1000 YES
THH2400AEU 2400 12.3 230 1364 x 165 x 48 6 1000 YES
THH3200AEU 3200 12.5 230 1774 x 165 x 48 8 1000 NO
HEATER TYPE High intensity electric radiant overhead heater with high surface area profiled
alloy
OUTPUT Refer to model code chart above
POWER 230-240 Volts Nominal at 50—60 Hertz, Single Phase
CONNECTION 3 Core Cable 2.5mm2
APPROVALS CE
MOUNTING HEIGHT MINIMUM
RECOMMENDED
MAXIMUM
2.1 m
2.3 m to 2.7 m
3.0 m (For higher ceiling heights, units can be lowered
using optional bracket kits or refer to the Heatstrip Max
range)
PROTECTION RATING IP55 Protection from water ingress from all directions
COUNTRY OF MANUFACTURE Australia
MOUNTING OPTIONS Suitable for ceiling, wall, beam, fixed umbrella and recess mounting. Also
available for extension mount using rigid fixing poles and chain mount
bracket.
9
2
4
42
1
7
2
1
3
6
4
1
7
2
1
7
7
4
42
1
7
2
THH1500AEU
THH2400AEU
THH3200AEU
42
6
BAR
BAR STOOLS
DINING TABLE
LOUNGE
BBQ
2 x TH H24006 x TH H2400
Spot heating principle
In most outdoor or difficult-to-heat indoor applications, therefore are 2 options when looking at the size and quantity of the heater required. Option 1 is to comfort heat the entire area based on the total dimensions of the space,
regarding of whether the entire area is being fully occupied. Option 2 is to spot heat the high use areas, such as
over outdoor tables, BBQ’s, lounges, assembly lines or indoor workstation.
Often it is more practical and efficient to spot heat these areas. Spot heating will help to reduce the initial capital
cost, as well as the running costs. Spot heating will allow the area to be “zoned”, meaning heating only the areas
that are being used, such as tables in a restaurant or outdoor alfresco area.
The top table shows a comparison between spot heating over a table, or heating an entire area.
The bottom table shows the flexibility of using HEATSTRIP® to provide a comfortable environment, even when
the layout of the area is very unusual.
6 x THH2400AEU 2 x THH2400AEU
7
Radiant footprint
HEATSTRIP® electric heaters produce radiant heat which heats objects
rather than the air. Therefore, it is imperative that objects to be
heated (ie. people), are within the direct radiant footprint of the
heater.
The diagram to the left shows the radiant footprint of
HEATSTRIP® Design, and is an approximate guide
based on a fully enclosed, outdoor
environment.
This diagram shows that the maximum
heat output is found directly under the
heater, and the temperature decreases
as you move away from the heater.
It highlights the importance of
maintaining recommended mounting
heights, and if possible, positioning the
heater directly above the area to be
heated.
Also, the temperature (ie. surface
temperature) is the same for all 3
models, regardless of the wattage. However, as
the size increases and the length of the unit increases, the radiant footprint will be larger.
The below diagrams show the approximate heating area for each model, based on both an indoor and outdoor enclosed
environment, with direct overhead mounting.
Radiant footprint is reduced in angled, wall mounted applications.
25°C
21°C
800mm STANDING HGT
1170mm SITTING HEIGHT
2400mm MAXIMUM HEIGHT
5
4
°
23°C
1500
1400
2000
2800
3500
2100
1800
THH3200AEU
2600
2100
1400
THH2400AEU
1600
2100
900
THH1500AEU
HEATED AREA
INDOOR SPOT HEATING
2700
2100
1800
THH3200AEU
2000
2100
1400
THH2400AEU
1300
2100
900
THH1500AEU
HEATED AREA
OUTDOOR ENCLOSED AREA
8
Selection guide
Prior to selecting the exact model and quantity required for your application, please ensure the correct range of Heatstrip
heaters is being used.
Below is an overview of the Heatstrip options.
HEATSTRIP® Max (THX models) is an ultra high temperature heater used for uncovered or open areas with a mounting
height of 2.4 m to 3.5m. Also suitable for difficult indoor environments such as showrooms, production lines, warehouses
etc.
HEATSTRIP® Design (THH models) is a premium high temperature heater and is primarily used for outdoor rooms where
there is 1,2 3 or 4 enclosed sides, with an ideal mounting height of 2.1 m to 2.7m. Ideal for hard to heat indoor applications or moist environments where an IP55 rating is required.
HEATSTRIP® Indoor (THS models) is a medium intensity heater used for protected indoor applications, such as sunrooms, school classrooms, halls, gymnasiums etc.
General recommendations for HEATSTRIP® Design:
• Ideal mounting height: 2.1m to 2.7m. Maximum is 3m in a protected outdoor environment.
• Ideal mounting location: ceiling mounted, directly above area to be heated (eg. above a table)
• Based on the radiant footprint of the previous page, for a protected outdoor area, a minimum of 500W/m2 is re-
quired. For indoor spot heating, a minimum heating capacity of 400W/m2 is recommended.
The below table outlines the coverage of each HEATSTRIP
®
Design model (in m2), based on 3 different scenarios,
with direct overhead mounting. For example, for an outdoor area that is protected from prevailing winds by walls, café
blinds etc, Model THH1500AEU will cover 3m2 and Model THH2400AEU will cover 4.8m2.
For angled wall mounting applications, the coverage can be reduced by up to 40%. The maximum heat projection from the wall is 2m.
MODEL INDOOR PROTECTED (m2) OUTDOOR ENCLOSED (m2) OUTDOOR EXPOSED (m2)
THH1500AEU 3.75 3 2.5
THH2400AEU 6 4.8 4
THH3200AEU 8 6.4 5.3
9
THH1500AEU
THH2400AEU
THH2400AEU
THH3200AEU
2 x THH2400AEU
THH3200AEU
2 x THH3200AEU
THH3200AEU
Table layout
For the majority of outdoor applications, the most effective method is to spot heat a table or similar area. The below diagrams provides an easy selection guide for the approximate model and quantity of heaters required to heat common residential table settings.
Selections are based on HEATSTRIP® Design being mounted at 2.4m from the floor and an undercover fully enclosed
outdoor area.
10
Installation Requirements
The ideal mounting position for the HEATSTRIP®. Design is on the ceiling, directly above the area to be heated. If this is
not possible, HEATSTRIP®. can be mounted on a wall and angled downwards. In this situation, ensure the mounting
height is in the range of 2.1m to 2.7m and the table is within 2.5m of the wall.
For mounting heights more than 3m, we recommend the use of the optional accessories to reduce the height of the heater
to 2.3m - 2.7 m. This will increase the effectiveness of your HEATSTRIP
®.
Refer to the Mounting Accessory section for
more information.
Electrical connections/GPO’s should not be located at the back of the heater. They should be located outside the physical
footprint of the units to minimize heat build-up behind the units.
If the heater is to be mounted on an incline (eg. Vaulted ceiling), ensure the electrical connection is located at the lowest
point of the heater.
Incorrect Installation Correct Installation
The heating surface must never be directed toward the ceiling
CEILING
11
CEILING
FLOOR
Wall
60 Min.
60 Min.
CEILING INSTALLATION
1000 Min.
60 Min.
1000 Min.
2100 Min.
1500 Min.
60 Min.
300 Min.
1000 Min.
2100 Min.
SURFACE BELOW HEATER
1500 Min.
1000 Min.
2100 Min.
CEILING
FLOOR
Wall
SURFACE BELOW HEATER
CEILING
FLOOR
Wall
SURFACE BELOW HEATER
60 Min.
LIGHT, FAN OR SPRINKLER MUST
NOT BE BELOW THE HEATER
LIGHT, FAN OR SPRINKLER MUST
NOT BE BELOW THE HEATER
LIGHT, FAN OR SPRINKLER MUST
NOT BE BELOW THE HEATER
ANGLED WALL INSTALLATION
ANGLED CEILING INSTALLATION
Installation location
the below diagrams confirm the minimum recommended clearances.
12
Mounting options
The installation of HEATSTRIP® Design is simple and easy with the standard mounting brackets supplied. For
other more challenging locations there are a range of mounting options available - refer to below diagrams.
The HEATSTRIP® Design can be mounted directly to the ceiling, angled downwards on a wall, fitted flush with the
ceiling; suspended on chains or poles; attached to beams or poles; mounted end-to-end, or 2 units together.
Refer to the following pages for more detailed information on each mounting option.
STANDARD MOUNTING BRACKETS
INCLUDED IN BOX
FLUSH MOUNT ENCLOSURE
EXTENSION MOUNT KIT WITH POLES
TWIN MOUNT BRACKET
SUSPENSION MOUNT BRACKET
END TO END MOUNTING BRACKET
POLE/BEAM MOUNT BRACKET
CEILING
TWIN MOUNT
BRACKET
STANDARD
BRACKET
EXTENSION
MOUNT
BRACKET
SUSPENSION
MOUNT
BRACKET
BEAM/POLE
MOUNT
BRACKET
FLUSH
MOUNT
ENCLOSURE
13
CEILING
PARALLEL 22.5° 45°45° 22.5°
22.5°
45°
WALL
Standard mounting brackets
The HEATSTRIP® Design comes with a pair of standard mounting brackets. These adjustable brackets allow direct ceiling
or wall mount, and come with preset angle options of parallel, 22.5° and 45°.
PART No PACKAGED
DIMENSIONS (mm)
WEIGHT (kg)
ZBRAK-103 125 x 150 x 40 0.2
MATERIALS
ALLOY
MODEL “B”
MINIMUM DISTANCE (mm)
THH1500AEU 550
THH2400AEU 1000
THH3200AEU 1470
B
165,5
103
41
100
Ø
7
14
VIEW FROM TOP
VIEW FROM UNDERNEATH
Flush mount enclosure
The Flush Mount Enclosure is an ideal way to neatly install the HEATSTRIP® Design into a ceiling. They are
available for all HEATSTRIP® Design models, and are supplied as a one-piece unit for mounting of heaters. Flush
mounting can be used with plaster or wood lined or concrete ceiling materials.
An ideal mounting height is 2.5m-2.7m, with a maximum ceiling height of 3.0m in an outdoor enclosed environment.
Maximum mounting heights should be strictly followed, otherwise the performance of the units may be reduced.
The facia of the enclosure is manufactured from 316 Stainless Steel and the rear casing is black zinc coated steel.
Please refer to the Installation Manual for more detailed installation information.
Safety
Do not allow any cables, furnishings, flammable materials or other items come in contact with any surface of the Flush
Mount Enclosure.
The Flush Mount Enclosure needs to be installed as per the installation instructions paying special attention to the
minimum clearances. The heater needs to be mounted on a rigid bracket or fixing.
Maintenance Flush Mount Enclosure
The Flush Mount Enclosure is made from durable materials, however regular care and maintenance of your product
will help prolong its life.
It is recommended that you wipe down your Flush Mount Enclosure and with a soft cloth gently wipe the surfaces of
the Flush Mount Enclosure with a mild detergent to remove the built up contaminants from the environment. Then with
a clean cloth ensure all detergent is removed.
All chemicals in the atmosphere including cigarette smoke, pollution etc. will tarnish the surface of the Flush Mount
Enclosure. In this case, additional cleaning and maintenance may be required. The cleaning process at least every
three months will reduce the amount of build up and keep it looking as best it can. If the Flush Mount Enclosure is in a
corrosive environment eg. salt spray, we recommend that you clean the Flush Mount Enclosure every week.
Before cleanings or inspection activity, the heater must be switched off and cooled down completely.
Do not use any abrasive materials or products to clean the Flush Mount Enclosure, this includes solvents, citrus
based cleaners or other harsh cleaning products.
When handling the Flush Mount Enclosure, ensure that your hands are clean or that you use clean gloves as grease
or dirt can mark the surface of the heater.
Do not use high pressure water to clean Flush Mount Enclosure. It is not recommended to hose down the Flush
Mount Enclosure and heater as water may get into the roof cavity.
15
280
220
"C"
Ø
8
170
55
35
125
10
226
280
"B"
"A"
Flush Mount Enclosure
PART No “A” (mm) “B” (mm) “C” (mm)
THHAC-009 1030 974 970
THHAC-011 1470 1414 1410
THHAC-012 1880 1824 1820
SUITABLE FOR
MODELS
PART No HOLE CUTOUT
DIMENSIONS (mm)
OVERALL
DIMENSIONS (mm)
WEIGHT
(kg)
THH1500AEU
THHAC-009 980 x 230 1030 x 280 x 125 5.5
THH2400AEU THHAC-011 1420 x 230 1470 x 280 x 125 8
THH3200AEU THHAC-012 1830 x 230 1880 x 280 x 125 9
16
ROOFING MATERIAL
CONCRETE CEILING
50mm MINIMUM
Flush Mount Enclosure installation clearance dimensions
Shown in the diagrams below are the minimum clearance required for the installation of the Flush Mount Enclosure.
It is imperative that all cables, backing materials, insulation and other materials are keep clear of the back and the sides of
the Flush Mount Enclosure. The clearance dimensions are the same for all building rated materials.
17
HEATER
BRACKET x2
FLUSH MOUNT ENCLOSURE
SIDE OF HOLE
SCREWS, AT EACH END, THERE ARE 6 HOLES
WITH A DIAMETER OF 8mm EACH
ON
OFF
"D"
"D"
Installation instructions
Ensure all minimum clearance requirements are met and the materials used
are compliant to your local building codes.
Before installing the Flush Mount Enclosure, ensure the site to be fixed is
fully prepared with the hole cut the correct size and the mounting points securely in place.
STEP 1: Attach the brackets to the
rear of the heater. The dimensions
for the spacing of the brackets is
listed in the table.
STEP 2: Screw the Flush Mount
Enclosure into the side of the hole.
NOTE: screws are not included.
STEP 3: If there is no roof access,
connect the heater to the power
source, ensure the power is OFF.
STEP 4: Lift the heater into the
Flush Mount Enclosure ensuring
the brackets are to the side of the
mounts
STEP 5: Push the heater to the left
ensuring the brackets engage in the
mounts. It will then drop in. Shake
the heater to ensure that it is securely mounted.
MODEL
“D”
DISTANCE FROM END
TO BRACKET (mm)
THH1500AEU 150
THH2400AEU 370
THH3200AEU 425
18
Pole / beam mounting kit
Screws for connection to the beam or pole are not included.
Minimum pole diameter 20mm.
Maximum pole diameter 70mm.
This mounting option is suitable for umbrella struts.
The beam/pole can be placed directly on top of the mounting
bracket. No clearance is required from the top bracket to the
bottom of beam/pole.
PART No PACKAGED
DIMENSIONS (mm)
WEIGHT
(kg)
THHAC-001 150 x 150 x 50 0.5
MATERIALS
316 SS
20 MINIMUM
175 MAXIMUM
BEAM or POLE
BEAM or POLE
SCREWS
(NOT INCLUDED)
SCREWS
(NOT INCLUDED)
BEAM or POLE
SCREWS
(NOT INCLUDED)
TRANSVERSE MOUNTED
WIDE CENTERED MOUNT
NARROW CENTERED MOUNT
OFFSET MOUNT
BEAM or POLE
HEATER
POLE/BEAM MOUNTING BRACKET
HEATER
POLE/BEAM MOUNTING BRACKET
HEATER
POLE/BEAM MOUNTING BRACKET
HEATER
POLE/BEAM MOUNTING BRACKET
20 MINIMUM
POLE
NUT & BOLT (NOT INCLUDED)
NARROW CENTERED MOUNT
HEATER
POLE/BEAM MOUNTING BRACKET
70mm Maximum
42mm MAX.
5mm HARDWARE
The optional Pole/Beam mounting bracket kit can
be used to mount HEATSTRIP® Design onto
wooden beams, rafters, poles, umbrellas struts
etc.
19
Twin mounting bracket
PART No PACKAGED
DIMENSIONS (mm)
WEIGHT
(kg)
THHAC-016 300 x 50 x 50 0.25
MATERIALS
316 SS
The optional Twin Mount bracket allows for two (2) units of HEATSTRIP
Design to be mounted side-by-side, either in parallel or angled as per the
diagram on the right. This is ideal for applications when a wider heat
coverage is required, or when there is mounting restrictions/limitations
(such as running between 2 rows of tables etc.)
The Twin Mount bracket can also be used with the Extension Mount
bracket and Pole Kit, to lower the units from a high ceiling.
20
5
0
End to end mounting bracket
PART No PACKAGAED
DIMENSIONS (mm)
WEIGHT
(kg)
THHAC-017 300 x 150 x 50 0.5
MATERIALS
316 SS
The end to end bracket allows multiple units to be joined in a straight line for maximum heat performance
and aesthetic appeal. This is ideal for applications such as long rows of tables and assembly lines, where a
constant heat coverage is required.
The bracket allows for a 50mm gap between units and an opening for the power connection. As per the diagram below, units should be mounted with the power leads together.
The end to end bracket can be used with either the standard ceiling/wall mount bracket or the extension
bracket & pole kit.
21
The Suspension Mount bracket provides a cheap, easy and effective option for lowering the HEATSTRIP®
Design from high ceilings. If the ceiling height is more than 3.0m is an enclosed outdoor environment, or 2.7m
in an exposed site, it is recommended to lower the heaters to an ideal mounting height of 2.3m—2.7m.
The bracket is designed to be used with chains or wires.
There can be multiple chain/wire arrangement options, as per the below diagram.
Note: chains or cable are not supplied with the heaters
PART No PACKAGED
DIMENSIONS (mm)
WEIGHT (kg)
THHAC-002 700 x 150 x 50 1
MATERIALS
316 SS
THHAC-003 1200 x 120 x 50 2 316 SS
SUITABLE FOR
MODELS
THH1500AEU
THH2400AEU
THH3200AEU
Suspension mount bracket
22
Extension Mount Bracket
PART No PACKAGED
DIMENSIONS (mm)
WEIGHT
(kg)
THHAC-007 900 x 150 x 50 2.5
MATERIALS
316 SS
THHAC-004 150 x 150 x 50 1 316 SS
THHAC-006 600 x 150 x 50 2 316 SS
THHAC-005 300 x 150 x 50 2 316 SS
THHAC-008 1200 x 150 x 50 3 316 SS
NOTES
Brackets only
(for use with 25x25x1mm tube)
Kit includes 2x300mm extension pole, screws
and brackets
Kit includes 2x600mm extension pole, screws
and brackets
Kit includes 2x900mm extension pole, screws
and brackets
Kit includes 2x1200mm extension pole, screws
and brackets
The Extension Mount bracket allows HEATSTRIP® Design units to be lowered from high ceilings, using rigid
connections. The brackets are for use with 25mm x 25mm x 1mm tube (SHS), and can be supplied as brackets
only for customising the length of the drop on site; or supplied as a complete kit with brackets, pre-cut poles
and connections. The standard length options as part of the kit are 150mm, 300mm, 600mm and 1200mm.
The kits include all brackets, poles and screws necessary for connection to the heaters, however it does not
include screws for attachment to the ceiling.
300
600
633
333
900
933
1200
1233
23
Wall Controller with remote control
This controller is a custom designed and manufactured
controller for HEATSTRIP® . It has been designed for ease
of use to ensure economic running costs of your heater. It
provides a timer for automatic heater operation.
The timer function has four settings. It can turn the heater
on for 1 hour, 2 hours, 4 hours or constantly on.
The timer can be operated where it is installed or via
remote control unit. It has pre set timing for 1 hour, 2 hours
or hours or continuous, allowing the heater to operate
continuously.
The remote control has a range of 10 metres and must be
within line of sight of the wall switch.
Controlling multiple units
It is possible to use one wall controller to control multiple heaters up to 16 Amps load. The wall controller is rated at 16
Amps and 220-240 volts. For larger current draw, it is recommended that you talk to your electrician who can use a
relay to connect more units.
Mounting
The TT-MTR is designed to fit into a standard European wall gangbox. It will just as easily fit into a plaster wall. Your
electrician can install this device.
The controller needs to be installed according to your local wiring guidelines.
Operation
Press “ON/OFF” button to turn power on and off.
Press “TIMER” button to set timer to 1, 2, 4 hours operation. The timer indicator light will show which time setting is
selected. The timer will start the heater and automatically turn it off at the preselected time.
Safety
The TT-MTR controller must be installed in a dry location. It is not suitable for installation where rain or water could
affect the unit..
Ensure the connections are properly connected.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or intellectual
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. Children should be supervised to ensure they do not play
with the appliance.
Maintenance
The TT-MTR Controller is made from durable materials, however regular care and maintenance of your controller will
help prolong the life of the product.
It is recommended that you dust the controller to keep the surface clean. The cleaning process at least every three
months will reduce the amount of build up and keep it looking as best it can.
Do not use any abrasive materials or products to clean the controller, this includes solvents, citrus based cleaners or
other harsh cleaning products. Do not use water or a damp cloth to clean the controller.
When handling the controller, ensure that your hands are clean or that you use clean gloves as grease or dirt can mark
the surface of the controller.
MODEL MAXIMUM
VOLTAGE (Volts)
MAXIMUM
CURRENT (Amps)
PACKAGED
DIMENSIONS (mm)
WEIGHT (kg)
TT-MTR 220—240 16 80 x 80 x 42 0.5
24
WALL CONTROLLER INSTALLATION GUIDE
GANG BOX
TT-MTR
WALL
SCREW
15 Amp
EARTH
4 x THH3200A
THH3200A
HEATER
FIELD WIRINGIN SWITCHBOARD
TT-MTR
WALL CONTROLLER
MAXIMUM 16A
ACTIVE
NEUTRAL
EARTH
13.6A
13.6A
THH3200A
HEATER
13.6A
THH3200A
HEATER
13.6A
THH3200A
HEATER
RCD
CIRCUIT
BREAKER
ISOLATOR
RELAY
ACTIVE
NEUTRAL
EARTH
ACTIVE
NEUTRAL
ACTIVE
NEUTRAL
EARTH
ISOLATOR
ISOLATOR
ISOLATOR
15 Amp
15 Amp
15 Amp
15 Amp
1 x THH2400A
THH2400A
HEATER
FIELD WIRINGIN SWITCHBOARD
TT-MTR
WALL CONTROLLER
MAXIMUM 16A
ACTIVE
NEUTRAL
EARTH
10.2A
RCD
CIRCUIT
BREAKER
ISOLATOR
25
Safety
HEATSTRIP® Design has an IP rating of 55. This means it is safe for water ingress from all directions. The HEATSTRIP®
can be safely hosed down.
HEATSTRIP® has undergone extensive testing both in laboratory conditions; in Thermofilm’s manufacturing facility in
Melbourne and field trials in Australia and overseas. It has been this testing that gives the purchaser the confidence of a
high quality product.
Independent laboratory testing has confirmed Thermofilm’s full compliance with Australian and other International
Standards. This includes CE, AS/ANZ, UL/CSE
The heater comes in both plug (1500W, 2400W) and hardwired (3200W) versions. In both cases the fixed wiring must be
installed by a licensed electrician in accordance with the relevant wiring regulations.
HEATSTRIP® is Class 1 equipment and must be earthed.
In operation, this heater is VERY HOT— do not touch any part of the heater while it is turned on. Do not touch any part
until 30 minutes after it is turned off.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or intellectual
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use
of the appliance by a person responsible for their safety. Children should be supervised to ensure they do not play with the
appliance.
Do not allow any cables, furnishings, flammable materials or other items come in contact with any surface of the heater.
If installed in wet areas, the heater switches or controls must be located so that they cannot be touched by persons in the
bath or shower.
The heater needs to be installed as per the installation instructions paying special attention to the minimum clearances.
The heater needs to be mounted on a rigid bracket or fixing.
The heater must not be mounted immediately below or in front of a socket outlet.
In case of a heater fault or damaged supply lead, the appliance should be returned to the point of purchase for return to
Grand Hall Europe B.V. for repair.
Maintenance
The HEATSTRIP® Design is made from durable materials, however regular care and maintenance of your heater will help
prolong the life of the heater.
It is recommended that you hose down the heater and with a soft bristle brush, gently wipe the surfaces of the heater with
a mild detergent to remove the built up contaminants from the environment. Then rinse all detergent off the heater.
All chemicals in the atmosphere including cigarette smoke, pollution etc. will tarnish the surface of the heater. In this case,
additional cleaning and maintenance may be required. The cleaning process undertaken at least every three months will
reduce the amount of build up and keep it looking as best it can. If the heater is in a corrosive environment eg. salt spray,
we recommend that you clean your heater with a light spray of fresh water every week. After cleaning, turn the heater on
for 20 minutes to dry any water residue and prevent water staining.
Before cleaning or inspection activity, the heater must be switched off and cooled down completely.
Do not use any abrasive materials or products to clean the heater, this includes solvents, citrus based cleaners or other
harsh cleaning products.
When handling the heater, ensure that your hands are clean or that you use clean gloves as grease or dirt can mark the
surface of the heater.
Do not use high pressure water to clean heaters, light water spray only.
26
Warranty Terms & Conditions
The below Warranty Terms and Conditions apply for international warranty only.
Grand Hall B.V. warrants to the original owner that HEATSTRIP® Design products will be free from defects in materials and
workmanship for a period of 12 months from the date of purchase in accordance with the following warranty terms and
conditions.
Provision of this warranty is subject to:
• The HEATSTRIP
®
product must be installed in accordance with the Installation Instructions and relevant electrical
standards and codes.
• The HEATSTRIP
®
product must be maintained and cleaned according to instructions detailed in the Installation Manual.
• There is no warranty expressed or implied with regard to capacity requirements. The selection of the unit or units
depends entirely upon the system design and capacities as determined by the purchaser.
• The customer has not repaired, opened or altered the product in any unauthorised manner.
• This warranty excludes damage to the product or components arising from circumstances outside the control of Grand
Hall B.V., including, but not limited to, where the product is not used for intended purpose; where the product has
been rectified in any way; incorrect installation; incorrect power supply; damaged caused during delivery; misapplication,
misuse, abuse, vandalism, lack of maintenance or accident.
• Grand Hall Europe’s obligations under this warranty are limited to repair or replacement at Grand Hall Europe B.V. of any
components of the product which Grand Hall Europe B.V. identifies to its satisfaction to be defective.
• Transportation charges involved in return of the product to Grand Hall Europe B.V. is the sole responsibility of the
customer.
• All products are inspected and tested before despatch and are at the risk of the purchaser after the shipment from Grand
Hall Europe B.V., if not delivered by Grand Hall Europe B.V. to destination.
• Discolouration of the surface may occur after a period of time, this does not constitute a warrantable event.
• Twisting and bending of the heaters may occur, this does not constitute a warrantable event.
• No products or components will be supplied in advance of an examination of the faulty product or components by Grand
Hall Europe B.V. or an authorized representative of Grand Hall Europe B.V.
• Grand Hall Europe B.V. does not participate in any site related costs or labour expenses incidental to replacement of
parts, repairing, removing, installing, servicing, transportation or handling of parts to complete products, and assumes no
liability on parts repaired or replaced without written authorisation. Grand Hall Europe B.V. shall not be liable for any
default or delay in performance of its warranty obligations caused by any circumstances beyond its control, including, but
not limited to, judicial or government restrictions, strikes, fires, floods, abnormal weather conditions, delayed supply of
components.
Should products be determined as damaged on arrival, immediately notify the transport company of the condition and have
them noted on the freight documents. If damage is discovered after unpacking, demand immediate inspection by the
transportation company and insist that a record of the damage is made on the freight documentation.
The customer warrants using the product in accordance with:
• Any instructions provided to it by Grand Hall Europe B.V. from time to time.
• All government and local regulations, including but not limited to all relevant electrical, environmental laws and
regulations governing the installation, storage, use, handling and maintenance of the goods.
• All necessary and appropriate precautions and safety measures relating to the installation, storage, use, handling and
maintenance of goods.
DISTRIBUTOR DETAILS FOR
EUROPE & UNITED KINGDOM
Distributed by: Manufactured by:
Grand Hall Europe B.V. Thermofilm Australia Pty. Ltd.
www.heatstrip.eu 27 Rosalie St
Springvale, Victoria, 3171 Australia
R A D I A N T O U T D O O R H E A T E R S
OPERATION, INSTALLATION AND MAINTENANCE MANUAL
HEATSTRIP® Indoor
The heater that i s a d e s i g n f e a t u r e !
R A D I A N T O U T D O O R H E A T E R S
HEATSTRIP® Design—EUROPA
De heater a ls d e s i g n e l e m e n t !
HANDLEIDING VOOR BEDIENING, INSTALLATIE EN ONDERHOUD
28
Productoverzicht
Heatstrip®-heaters voor buitenruimtes of moeilijk te verwarmen binnenruimtes
Omdat er buiten of in open binnenruimtes vaak een constante luchtstroom is, zijn veel terraskachels gebaseerd op
convectiewarmte waarmee de lucht verwarmd wordt. Dit kan uitermate onpraktisch zijn voor dit soort locaties, omdat de
verwarmde lucht eenvoudig weggeblazen kan worden door natuurlijke luchtstromen. Straalkachels verwarmen objecten
rechtstreeks door middel van infrarode straling.
Terwijl convectiekachels de lucht tussen objecten verwarmen, verwarmen straalheaters de oppervlakte van de objecten
zelf. HEATSTRIP®-straalheaters zijn effectiever in buitenruimtes en niet-geïsoleerde ruimtes omdat ze gericht warmte
afgeven aan de mensen en objecten in hun baan.
Discrete, stijlvolle heater voor overdekte buitenruimtes en open binnenruimtes
Dankzij het straalkachelprincipe kan HEATSTRIP® effectieve en energiezuinige comfortverwarming leveren voor
overdekte buitenruimtes en open binnenruimtes. Dankzij HEATSTRIP® kunnen veel uitgaansgelegenheden zoals
restaurants, kroegen en clubs dag en nacht en in alle seizoenen gebruik maken van hun terras. Op uw werkplaats of in uw
bedrijf kan HEATSTRIP®-comfortverwarming bieden voor aangewezen rookplekken en recreatiegebieden, maar ook
puntverwarming voor werkplaatsen in fabrieken, magazijnen en showrooms. Thuis kan HEATSTRIP®comfortverwarming bieden onder overkappingen tijdens het buiten eten en barbecueën, of op patio’s, veranda’s,
binnenplaatsen en balkons.
Subtiel, minimalistisch design
De stijlvolle, slanke zwarte voorkant van de HEATSTRIP® licht niet op en gloeit niet tijdens gebruik en gaat elegant op
in uw interieur. De plafond-, muur- en parasolmontagemogelijkheden nemen geen waardevolle vloer- en tafelruimte in.
Er zijn drie verschillende productseries in de Heatstrip®-productcategorie. Ze hebben elk een verschillende
temperatuuroutput, waardoor ze geschikt zijn voor verschillende toepassingen. Hieronder vindt u een lijst met
veelvoorkomende toepassingen om u te helpen de effectiefste en efficiëntste serie te kiezen. Dit is slechts een algemene
gids; raadpleeg de producthandleiding voor elk product voor meer informatie.
HEATSTRIP® Max (THX-modellen) is een heater met extreem hoge temperatuur voor niet-overdekte of open gebieden
met een montagehoogte van 2,4 m tot 3,5 m.
HEATSTRIP® Design (THH-modellen) is een premium heater met hoge temperatuur en is vooral bedoeld voor
buitenruimtes met 1, 2, 3 of 4 afgesloten zijden en met een ideale montagehoogte van 2,1 m tot 2,7 m.
HEATSTRIP® Indoor (THS-modellen) is een heater met een gemiddelde intensiteit voor toepassingen in beschermde
binnenruimtes.
TOEPASSING
THX THH THS
Geïsoleerde binnenruimtes, klaslokalen, kantoren, badkamers, vochtige gebieden, droogruimtes
X √ √
Buiten overdekt, café, veranda, patio, balkon met plafond van 3 m of lager
X √ X
Buiten overdekt, café, veranda, patio, balkon met plafond van 3 m of hoger
√ X X
Zeer open terrein buiten
√ X X
Open ruimte binnen, magazijn, fabriek, productiefaciliteit, sportfaciliteiten
√ √ √
Puntverwarming binnen, boven tafels, montageruimtes
√ √ X
29
Efficiënte, kosteneffectieve elektrische verwarming
Het innovatieve design van de HEATSTRIP® zorgt voor een comfortabele en gelijkmatige warmteverspreiding vanaf de
oppervlakte met minimale gebruikskosten.
Flexibel design
Er zijn drie HEATSTRIP® Design modellen beschikbaar, zodat voldaan kan worden aan de verwarmingseisen voor elke
buitenruimte of open binnenruimte. Beugels voor montage aan de muur of het plafond worden standaard meegeleverd.
Optionele HEATSTRIP®-accessoires zijn onder andere balkbeugels en vaste parasolbeugels, verlengde beugels,
kettingbeugels, dubbele montagebeugels en montageomhulsels voor inbouw.
Onderhoudsvriendelijk
De HEATSTRIP® bevat geen bewegende onderdelen, waardoor de heater vrijwel geluidloos werkt en vrijwel vrij van
onderhoud is.
Geproduceerd in Australië
De HEATSTRIP® is ontworpen, geproduceerd
en geassembleerd in Australië.
De aantrekkelijke HEATSTRIP® Design wordt
standaard geleverd met een zwarte voorkant en
een achterkant van geanodiseerd aluminium.
Eenvoudig in gebruik
De HEATSTRIP® wordt bediend door een
eenvoudige aan/uit-schakelaar. Hij kan
rechtstreeks op het stopcontact aangesloten
worden of permanent aangesloten worden via
een in de muur geplaatste aan/uit-schakelaar. De
unit heeft ongeveer vijf minuten nodig om tot de
maximale temperatuur op te warmen en
ongeveer dertig minuten om af te koelen,
afhankelijk van de omgevingstemperatuur.
Vergeet niet de unit uit te schakelen.
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