Heatilator ECO-ADV-PS35, ECO-ADV-PS50 Owner's Manual Installation And Operation

Models:
ECO-ADV-PS35

ECO-ADV-PS50

Pellet Burning Stove

Owner’s Manual

Installation and Operation

ECO-ADV-PS35

CAUTION

DO NOT DISCARD THIS MANUAL

•

• Important operating and

maintenance instruc­tions included.

WARNING

If the information in these instruc­tions is not followed exactly, a

re may result causing property
damage, personal injury, or death.

• Do not store or use gasoline or other am­mable vapors and liquids in the vicinity of
this or any other appliance.

• Do not overre - If heater or chimney con­nector glows, you are overring. Overring

will void your warranty.

• Comply with all minimum clearances to

combustibles as specied. Failure to
comply may cause house re.

Read, understand and
follow these instruc­tions for safe installa­tion and operation.

ECO-ADV-PS50

DO NOT

DISCARD

•

Leave this manual with

party responsible for use
and operation.

WARNING

HOT SURFACES!

Glass and other surfaces are
hot during operation AND
cool down.

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as
replace.

• Alert children and adults to hazards of high
temperatures.

High temperatures may ignite clothing or other
ammable materials.

• Keep clothing, furniture, draperies and other ammable

materials away.

WARNING

Fire Risk.

Tested and approved for wood pellets.
Burning of any other type of fuel will void
your warranty.

www.heatilator.com

Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

CAUTION

Check building codes prior to installation.

• Installation MUST comply with local, regional, state and national

codes and regulations.

• Consult local building, re ofcials or authorities having jurisdic­tion about restrictions, installation inspection, and permits.

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Read this manual before installing or operating this appliance.

Listed Solid Fuel Room He ater/Pellet Type.

Also suitab le for Mobile Home
Installation. This appliance has been tested and listed for use in Manufactured Homes
in accordance with OAR 814-23-9000 through 814-23-909.

PREVENT HOUSE FIRES

Install and use only in accordance with manufacturer's installation and operating instructions.
Contact local building or fire officials about restrictions and inspection in our area.
WARNING - FOR MOBILE HOMES: Do not install appliance in a sleeping room. An
outside combustion air inlet must be provided. The structural integrity of the mobile home
floor, ceiling and walls must be maintained.
Refer to manufacturer's instructions and local codes for precautions required for passing
chimney through a combustible wall or ceiling. Inspect and clean vent system frequently
in accordance with manufacturer's instructions.
DO NOT CONNECT THIS UNIT TO A CHIMNEY SERVING ANOTHER APPLIANCE.
Use a 3" or 4" diameter type "L" or "PL" venting system.

Tested to: ASTM E1509-04, ULC S627-00, ULC/ORD-C1482-M1990 Room Heating
Pellet Burn ingType, (UM) 84-HUD FOR USE

ONLY WITH PELLE TIZED WOOD OR

SHELLED FIELD CORN FUEL.

Do not use any other type of fuel. OMNI-Test Laboratories,
Inc. has determined that this appliance complies with Canadian Standards Association
(CSA) B415.1 and Title 40 of the U.S. Code of Federal Regulations, Part 60, SubPart
AAA.OMNI-Test Laboratories Accrediations: The Standards Council of Canada, the
American National Standards Institute, and the U.S. Environmental Protection Agency.
Input Rating: 30,000 Btu's/hr. Electrical Rating:115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 AMPS.
Route power cord away from unit. Do not route cord under or in front of appliance. Do
not obstruct the space beneath the heater.
DANGER:

Risk of electrical shock. Disconnect power supply before servicing. Replace
glass only with 5mm ceramic available from your dealer. To start, set thermostat above
room temperature, the stove will light automatically. To shutdown, set thermostat to below
room temperature. For further instruction refer to owner's manual.
Keep viewing and ash removal doors tightly closed during operation.

U.S. ENVIRONMENTAL PROTECTION AGENCY

This model is exempt from EPA certification under 40 CFR 60.531 by definition [Wood Heater (A) "Air-to-Fuel Ratio"].

2010 2011 2012 JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC

DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L'ÉTIQUETTE

Made in USA./Fait-Aux États-Unix

CAUTION

:

HOT WHILE IN OPERATION DO NOT TOUCH, KEEP
CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE
SKIN BURNS. SEE NAMEPLATE AND INSTRUCTIONS.

ATTENTION:

CHAUD LORS DE L'OPÉRATION. NE PAS TOUCHER. GARDEZ LES ENFANTS
ET LES VÊTEMENTS LOIN DE L'ESPACE DÉSIGNÉ DE L'INSTALLATION. LE CONTACT PEUT
CAUSER DES BRÛLURES À LA PEAU. VOIR L'ÉTIQUETTE ET LES INSTRUCTIONS.

PRÉVENTION DES FEUX DE MAISON

I

nstallez et utilisez en accord avec les instructions d'installation et d'opération du fabricant. Contactez le
bureau de la c onstruction ou le bure au des incendies au su jet des restrictions e t des inspections
d'installation dans votre voisinage. Ne pas obstruez l'espace en dessous de l'appareil.
A

VIS - Pour Les Maisons Mobiles: Ne pas installer dans une chambre à coucher. Un tuyau extérieur de
combustion d'air doit être installé et ne doit pas être obstrué lorsque l'appareil est en usage. La structure
intégrale du plancher, du plafond et des murs de la maison mobile doit être

maintenue intacte.
Référez vous aux instructions du fabricant et des codes locaux pour les précautions requises pour passer
une cheminée à travers un mur ou un plafond combustibles, et les compensations maximums.
Inspectez et nettoyez la cheminée fréquemment. Ne pas connecter cet appareil à une cheminée servant un
autre appareil.

Utilisez systèm de ventilation "L" ou "P" diamètre 76mm ou 102mm.

Testé à: ASTM E1509-04, ULC S627-00, ULC/ORD-C1482-M1990 Room Heating. Pellet Burning Type,
(UM) 84-HUD POUR USAGE AVEC LES BOULETTES DE BOIS OU DE COMBUSTIBLE DE MAIS
ÉCOSSÉ DES CHAMPS. N’utiliser aucun autre genre de combustible.

OMNI-Test Laboratories, Inc. a

déterminé que cet appareil se conforme avec la norme de l’Association Canadienne de normalisation
(CSA) B415.1 ainsi que le Titre 40 du Code Fédéral de Régulations des États-Unis, partie 60,
sous-partie AAA. Accréditatio ns OMNI-Test Laboratories : Le Con seil Canadien des Normes
(CCN/SCC), l’Institue des Standa rds Nationa ux Américain (ANSI) et l’Agenc e de Prote ction
Environnemental (EPA).
Puissance de Rendement: 30,000 Btu's/hr. Puissance Électrique: 115 VAC, 60 Hz, Début 4.1 Amps, Courir 1.1 Amps,
Éloignez le fil électrique de l'appareil. Ne pas faire passer le fil électrique au dessus ou en dessous de l'appareil.

Ne pas bloquer l’espace au dessous de l’appareil.
DANGER: Il y a risque de décharge électrique. Déconnectez le fil électrique de la prise de contact avant le service.
Remplacez la vitre seulement avec une vitre céramique de 5 mm disponible chez votre fournisseur.
Pour allumer, monter la température du thermostat au dessus de la température de la pièce, le poêle s'allumera
automatiquement. Pour éteindre, descendre la température du thermostat en dessous de la température de la
pièce. Pour des instru ctions supplémentaires, référez vou s au manuel du propriétaire. Gardez la por te

Appareil de chauffage de combustible solide/de type de boulettes.
Accepté dans l'installation dans les maisons mobiles. Cet appareil a été testé et enregistré pour
l'usage dans les Maisons Mobiles en accord avec OAR 814-23-9000 jusqu'à 814-23-909.

1445 Highway North

Colville, WA 99114

Manufactured by:Fabriqué par

:

Report / Rapport

3198406

SERIAL NO.

/ NUMÉRO DU

PS35 Pellet Stove

www.heatilator.com

007018

G= 2 in.
H*=2 in.
I = 6 in.

FLOOR PROTECTION / PROTECTION DU SOL

G

I

*H

G

*

Non-combus tible f loor p rotection mus t exten d 2 inches

(51mm) beneath the flue pipe when installed with horizontal

venting or under the Top Vent Adapter with vertical installation.

RECOMMENDED IN USA; REQUIRED IN CANADA.

*Un prot ecteur incombust ible de planc her doit s'ét endre 2 inc hes
(51mm) sous le conduit de cheminée pour une installation de ventilation
horizontale ou sous un adapteur de ventilation de dessus pour une
installation verticale

. ÉTATS-UNIS-RECOMMANDÉ; CANADA - REQUIRENT.

G

I

*H

G

G= 203mm.
H*=51mm.
I = 152mm.

USA

CANADA

7058-143

SAMPLE

Floor protector must be non-combustible material, extending
beneath he ater and to the front /sides/rear as ind icated.

Measure front distance (I) from the surface of the glass door.

Le poêle doit être placé sur une assise non combustible s’étendant
tout autou r de lui, comme les schémas l’ind iquent. Mesur ez la
distance du devant (I) de la surface de la porte vitrée.

Please retain this owner’s manual for future reference.

Congratulations!

Congratulations on selecting a Heatilator pellet burning
appliance. The pellet burning appliance you have selected
is designed to provide the utmost in safety, reliability and

efciency.

As the owner of a new pellet burning appliance, you’ll want
to read and carefully follow all of the instructions contained

in this owner’s manual. Pay special attention to all cautions

and warnings.

NOTE: Consult insurance carrier, local building inspector, re
ofcials or authorities having jurisdiction over restrictions,
installation inspection and permits.

SAMPLE: CLEARANCE TO COMBUSTIBLES LABEL

LOCATION: Back of Stove

This owner’s manual should be retained for future refer­ence. We suggest you keep it with your other important
documents and product manuals.

Your new pellet burning appliance will give you years of
durable use and trouble-free enjoyment. Welcome to the

Heatilator family of pellet burning products!

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Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

Serial Number

Model Name

Test Lab &
Report No.

Manufactured
date

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Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Indicates practices which may cause damage to the replace or to property.

TABLE OF CONTENTS

Congratulations ...............................................................2

Sample of Safety/Serial Numer Label .............................2

Safety Alert Key ...............................................................3

Limited Lifetime Warranty ................................................4-5

Section 1: Listing and Code Approvals

A. Appliance Certications.....................................6

B. Mobile Home Approved.....................................6

C. Glass Specications ..........................................6

D. Electrical Rating ................................................6

E. BTU & Efciency Specications ........................6

User’s Guide

Section 2: Operating Instructions

A.

B. Fire Safety .........................................................8

C. Combustible/Non-Combustible Material............8

D. Fuel Material & Fuel Storage ............................8

E. General Operation Information..........................9

F. Before Your First Fire ........................................9

G. Hopper Lid Latch and Hopper Switch ...............9

H. Starting Your First Fire ......................................10

I. Fire Characteristics ...........................................10

J. Feed Rate Adjustment ......................................10

K. Ignition Cycles ...................................................11

L. Clear Space ......................................................11

Your Pellet Appliance, General Operating Parts..7

Section 3: Maintaining & Servicing Appliance

A. Proper Shutdown Procedures ...........................12

B. Quick Reference Maintenance Chart ................12

C. General Maintenance & Cleaning .....................12-15

D. High Ash Fuel Content Maintenance ................16

E. Frequently Asked Questions .............................17

Section 4: Replacement Parts

A. Convection Blower ............................................18

B. Exhaust Blower ................................................19

C. Snap Disc #1, #2, & #3t Replacement ..............20

D. Igniter Replacement ..........................................21

E. Bafe Removal & Replace ................................21

F. Glass Assembly ................................................22

Installer’s Guide

Section 5: Getting Started

A. Design, Installation & Location

Considerations ..................................................23

B. Draft ..................................................................23

C. Negative Pressure.............................................23-24

Section 5: Getting Started (Cont’d)

D. Thermostat Location .........................................24

E. Locating your Appliance & Chimney .................24

F. Tools & Supplies Needed..................................25

F. Inspect Appliance and Components .................25

Section 6: Dimensions & Clearances

A. Appliance Dimensions.......................................26-27

B. Clearances to Combustibles ...........................28

C. Hearth Pad Requirements.................................29

Section 7: Vent Information

A. Chimney & Exhaust Connection .......................30

B. Venting Termination Requirements...................30

C. Pellet Venting Charts ........................................31

Section 8: Venting Systems

A. Alcove ...............................................................32

B. Vertical-Interior ................................................34

C. Through the Wall & Vertical-Exterior .................34

D. Vertical into Class A Chimney ..........................33

E. Masonry ..........................................................35

F. Alternate Masonry .............................................35

G. Through the Wall ...............................................33

Section 9: Mobile Home Installation ..................36

Section 10: Appliance Set-Up

A. Outside Air Kit ...................................................37

B. Top Vent Adapter ..............................................38

C. Rear Vent Adapter ............................................38

D. Thermostat Installation ......................................39

Section 13: Troubleshooting ...............................40-42

Section 14: Reference Materials

A. Component Functions .......................................43-44

B. Component Locations .......................................45

C. Exploded Drawing - PS35 .................................46

D. Service Parts & Accessories - PS35 .................47-49

E. Exploded Drawing - PS50 .................................50

F. Service Pars & Accessories - PS50 ..................51-53

G. Service & Maintenance .....................................54

H. Homeowner’s Notes ..........................................55

I. Contact Information ...........................................56

Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

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Warranty Policy

Hearth & Home Technologies Inc.

HEATILATOR ECO-CHOICE WARRANTY

Hearth & Home Technologies Inc., on behalf of its hearth brands (“HHT”), extends the following warranty for ECO­CHOICE by heatilator wood and pellet hearth appliances that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

HHT warrantes to the original owner of the HHT appliance at the site of installation, and to any transferree taking own­ership of the appliance at the site of installation within two years following the date of original purchase, that the HHT
appliance will be free from defects in materials and workmanship at the time of manufacture. After installation, if cov­ered components manufactured by HHT are found to be defective in materials or workmanship during the applicable
warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully

discharge all of its obligations under such warranties by replacing the product itself or refunding the veried purchase

price of the product itself. The maximum amount recoverable under this warranty is limited to the purchaser price of

the product. This warranty is subject to conditions, exclusions and limitations as described below.

WARRANTY PERIOD:

Warranty coverage begins on the date of installation. In the case of new home construction, warranty coverage begins
on the date of rst occupancy of the dwelling or six months after the sale of the product by an independent, authorized
HHT dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following the

date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for parts and
labor for covered components is produced in the following table.

Warranty Period Heatilator ECO-CHOICE

Appliances

Components Covered

Parts Labor Pellet EPA Wood

All parts and material except as covered by

1 year X X

Conditions, Exclusions, and Limitations listed

3 years X Firepots and burnpots

3 years 1 year X X Castings

5 years 3 years X Manifold tubes

5 years 3 years X X Firebox and heat exchanger

90 days X X

All replacement parts beyond warranty period

See conditions, exclusions,and limitations on next page

7014-212 2-10-10

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Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

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WARRANTY COVERAGE:

• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of
HHT authorized dealers is available on th HHT branded websites.

• This warranty is only valid while the HHT appliance remains at the site of original installation.

• Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact

the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.

• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.

WARRANTY EXCLUSIONS:

This warranty does not cover the following:

• Changes in surface nishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface nishes may occur. This is not a aw and is not covered under warranty.

• Damage to printed, plated, or enameled surfaces caused by ngerprints, accidents, misuse, scratches, melted items,

or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.

• Repair or replacment of parts that are subject to normal wear and tear during the warranty period. These parts include:
paint, wood, pellet and coal gaskets; rebricks; grates; ame guides; and the discoloration of glass.

• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and com-

plaints related to this noise are not covered by this warranty.

• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identication label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation,
abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly
performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly
sealed constructions, insufcient make-up air supply, or handling devices such as exhaust fans or forced air furnaces
or other such causes; (6) use of fuels other than those specied in the operating instructions; (7) installation or use of

components not supplied with the appliance or any other components not expressly authorized and approved by HHT;

(8) modication of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interruptions or
uctuations of electrical power supply to the appliance.

• Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.

• Any part of a pre-existing replace system in which an insert or a decorative gas appliance is installed.

• HHT’s obligation under this warranty does not extend to the appliances’ capability to heat the desired space. Informa-

tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider-

ation must be given to appliance location and conguration, environmental conditions, insulation and air tightness of

the structure.

This warranty is void if:

• The appliance has been over-red or operated in atmospheres contaminated by chlorine, uorine, or other damaging
chemicals. Overring can be identied by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel nishes.

• The appliance is subjected to prolonged periods of dampness or condensation.

• There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to improper chimney or venting installation.

WARRANTY EXCLUSIONS:

• The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or

implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specied above. In no
event will HHT be liable for any incidiental or consequential damages caused by defects in the appliance. Some states

do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.

This warranty gives you specice rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EX­PRESSED WARRANTY SPECIFIED ABOVE.

7014-212 2-10-10

Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

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1

Listing and Code Approvals

A. Appliance Certication

Models: ECO-ADV-PS35 and

ECO-ADV-PS50

Laboratory: Intertek

Report No. 3198406

Type: Solid Fuel Room Heater/Pellet

Fuel Burning Type

Standard: ASTM E1509-04 and ULC

S627-00, ULC/ORD-C1482­M1990 Room Heater Pellet Fuel
Burning type and (UM) 84-HUD,
Mobile Home Approved.

NOTE: This installation must conform with local codes.

In the absence of local codes you must comply with the

ASTM E1509-04, ULC S627-00, ULC/ORD-C-1482-

M1990, (UM) 84-HUD,

The ECO-CHOICE by Heatilator pellet stove is exempt from
Environmental Protection Agency certication under 40 CFR

60.531 by denition [Wood Heater (A) “Air to Fuel Ratio].

B. Mobile Home Approved

• This appliance is approved for mobile home installa-

tions when not installed in a sleeping room and when
an outside combustion air inlet is provided.

• The structural integrity of the mobile home oor, ceil-

ing, and walls must be maintained.

• The appliance must be properly grounded to the frame

of the mobile home with #8 copper ground wire, and

use only listed double-wall connector pipe.

• Outside Air Kit, part 811-0872 or OAK-3 must be in-

stalled in a mobile home installation.

Note: The appliance is also approved for installation
into a shop.

C. Glass Specications

This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please contact

your dealer for replacement glass.

D. Electrical Rating

Model PS35: 115 VAC, 60 Hz, Start 3.8 Amps, Run 1.3 Amps
Model PS50: 115 VAC, 60 Hz, Start 5.1 Amps, Run 3.0 Amps

E. BTU & Efciency Specications

*BTU input will vary, depending on the brand of fuel

you use in your stove. Consult your dealer for best
results.

MODEL: PS35

Particulate Emissions

Rating:

*BTU Input: 13,000 - 35,000 / hr

Heating Capacity: 750 to 1450 sq. ft. depending

Hopper Capacity: 45 lbs

Fuel: Wood Pellets

Shipping Weight: 210 lbs

Particulate Emissions

Rating:

*BTU Input: 15,000 - 50,000 / hr

Heating Capacity: 1225 to 2200 sq. ft. depending

Hopper Capacity: 83 lbs

Fuel: Wood Pellets

Shipping Weight: 240 lbs

WARNING! Risk of Fire! Hearth & Home Technologies dis­claims any responsibility for, and the warranty and agency
listing will be voided by the below actions.

DO NOT:

• Install or operate damaged appliance

• Modify appliance

• Install other than as instructed by Hearth & Home
Technologies

• Operate the appliance without fully assembling all
components

 • Overre

• Install any component not approved by Hearth &
Home Technologies

• Install parts or components not Listed or approved

• Disable safety switches

Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.

Forassistanceoradditionalinformation,consultaqualied

installer, service agency or your dealer.

0.9 grams / hr

on climate zone

MODEL: PS50

1.5 grams / hr

on climate zone

Heatilator is a registered trademark of Hearth & Home

Technologies.

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Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

NOTE: Hearth & Home Technologies, manufacturer of

this appliance, reserves the right to alter its products,

their specications and/or price without notice.

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User Guide

Feed Rate Adjustment Rod

Heat Output Switch

& Reset Button

Hopper Lid Switch

Firepot Cleaning Rod

Ash Drawer

Firepot &

Thermocouple

Drop Tube for

Pellets

Door Handle

Assembly

Door & Glass

Assembly

3 Baffles

Combustion

Air Damper

Operating Instructions

2

WARNING

HOT SURFACES!

Glass and other surfaces are hot during operation AND cool down.

Hot glass will cause burns.

• DO NOT touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as appliance.

• Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other ammable materials.

• Keep clothing, furniture, draperies and other ammable materials away.

NOTICE: If you expect that children may come into contact with this appliance, we recom­mend a barrier such as a decorative screen. See your dealer for suggestions.

A. Your Pellet Appliance - General Operating Parts

WARNING! DO NOT operate appliance before reading and understanding operat­ing instructions. Failure to operate appliance according to operating instructions could

causereorinjury.

Thermostat

Figure 7.1 - General Operating Parts

Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

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B. Fire Safety

To provide reasonable re safety, the following should be

given serious consideration:

• Install at least one smoke detector on each oor of your

home.

• Locate smoke detector away from the heating appliance

and close to the sleeping areas.

• Follow the smoke detector manufacturer’s placement and

installation instructions and maintain regularly.

• Conveniently locate a Class A re extinguisher to contend
with small res.

• In the event of a hopper re:

• Evacute the house immediately.

• Notify re department.

C. Combustible/Non-Combustible Materials

• Combustible Material

Material made of or surfaced with wood, compressed

paper, plant bers, plastics, or any material capable
of igniting and burning, whether ame-proofed or not,

plastered or unplastered.

• Non-combustible Material

Material which will not ignite and burn. Such materials are

those consisting entirely of steel, iron, brick, tile, slate,
glass or plasters, or any combination thereof.

• Non-combustible Sealant Material

Sealants which will not ignite and burn: Rutland, Inc.

Fireplace Mortar #63, Rutland 76R, Nuex 304, GE
RTV106 or GE RTB116 (or equivalent).

D. Fuel Material and Fuel Storage

Pellet fuel quality can greatly uctuate. We recommend that
you buy fuel in multi-ton lots whenever possible. However,
we do recommend trying various brands before purchasing
multi-ton lots to ensure your satisfaction.

Fuel Material

• Made from sawdust or wood by-products

• Depending on the source material it may have a high or

low ash content.

Higher Ash Content Material

• Hardwoods with a high mineral content

• Fuel that contains bark

• Standard grade pellets or high ash pellets

Lower Ash Content Material

• Most softwoods

• Fuels with low mineral content

• Most premium grade pellets

Clinkers

Minerals and other non-combustible materials such as sand

will turn into a hard, glass-like substance called a clinker when

heated in the repot.

Trees from different areas will vary in mineral content. That
is why some fuels produce more clinkers than others.

Moisture

Always burn dry fuel. Burning fuel with high moisture content
takes heat from the fuel and tends to cool the appliance,
robbing heat from your home. Damp pellet fuel can clog the
feed system.

Size

•

Pellets are either 1/4 inch or 5/16 inch (6-8mm) in diameter

• Length should be no more that 1-1/2 inches (38mm)

• Pellet lengths can vary from lot to lot from the same

manufacturer

• Due to length variations, the feed rate may need adjusting

occasionally

Performance

• Higher ash content requires the repot and the ash drawer
to be emptied more frequently

• Hardwoods require more air to burn properly

• Premium wood pellets produce the highest heat output

• Burning pellets longer than 1-1/2 inches (38mm) can cause
an inconsistent fuel feed rate and/or missed ignitions

Storage

• Wood pellets should be left in their original sealed bag until

using to prevent moisture absorption

• Do not store any pel let fuel within the clear ance

requirements or in an area that would hinder routine
cleaning and maintenance

8

Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

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E. General Operating Information

Hopper Lid Latch

Hopper Switch

Push Bottom of Latch
Inward to Release

1. Thermostat Calls For Heat

The appliance is like most modern furnaces; when the
thermostat calls for heat, your appliance will automatically
light and deliver heat.

When the room is up to temperature and the thermostat

is satised, the red call light will go off and the appliance

will shut down.

2. Heat Output Controls

This appliance is equipped with a heat output control
switch that has three settings or burn rates; low, medium
and high. Figure 9.1.

The appliance will turn on and off as the thermostat
demands. When the thermostat calls for heat, the

appliance will start up at the burn rate for which it is set. If

the appliance is set at one of the lower settings, it will run
quieter but take longer to heat up an area than if it were
set at a higher burn rate.

Regardless of the burn rate, when the area is warm enough
to satisfy the thermostat, the appliance will shut off.

F. Before Your First Fire

1. First, make sure your appliance has been properly

installed and that all safety requirements have been met.

Pay particular attention to the re protection, venting and

thermostat installation instructions.

2. Double check that the ash drawer and firebox are

empty!

3. Close and latch the door.

NOTICE: The tip of the thermocouple must be in contact
with the inside end of the thermocouple cover or missed
ignitions can occur.

G. Hopper Lid Latch and Hopper Switch

1. Lift up the hopper lid and lock into open position. Now
you can ll the hopper with fuel.

2. The hopper switch is designed to shut down the feed

motor when the hopper lid is open. Figure 9.2.

3. To close the hopper lid, while holding lid open with one

hand, push the bottom of the latch inwards to release
from locked position and then slowly close the hopper
lid. Figure 9.3.

Figure 9.1

WARNING

Fire Hazard.

Keep combustible materials, gasoline

and other ammable vapors and liquids

clear of appliance.

• Do NOT store ammable materials in the appliance’s

vicinity.

• DO NOT USE GASOLINE, LANTERN FUEL, KEROSENE,

CHARCOAL LIGHTER FLUID OR SIMILAR LIQUIDS TO
START OR “FRESHEN UP” A FIRE IN THIS HEATER.

• DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS
SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL.

• DO NOT USE CHEMICALS OF FLUIDS TO START THE
FIRE.

• Keep all such liquids well away from the heater while it is in
use.

• Combustible materials may ignite.

Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

Figure 9.2

Figure 9.3

9

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H. Starting Your First Fire

Control Box

Junction Box

Red Call Light

Fuse

Convection
Blower

LOCATED BEHIND LEFT SIDE PANELS

Feed Adjustment Rod located
inside Hopper at Front

Bottom of Hopper

Loosen Thumb Screw

Pull Up to

Increase

Push Down to

Decrease

1. A thermostat is required for proper operation of this
appliance. If you have to adjust the feed rate after
you have started the re, the pellets in the hopper will
need to be removed so start out with lling the hopper
approximately 1/4 full at this time. Set the thermostat to

its lowest setting and plug the power cord into nearby
outlet.

2. The exhaust blower will stay on for approximately 18

minutes even though the thermostat is not calling for
heat. This is normal.

3. L

ocate the heat output control switch mounted on the back

of the appliance in the upper left corner. Figure 9.1 on

page 9.

Turn it to the “high” setting by pushing the top of the
control switch in and then adjust the thermostat to its

highest setting.

4. Look through the hole in the left lower side panel and

you will see the red call light on the control box will be
on. Figure 10.1. This indicates the thermostat is calling
for heat.

5.

The fuel feed system and the igniter should

6. For your rst re it will be necessary to press the reset
button once approximately 2 minutes after start up and
again in 5 minutes. This will ll the feed system and
allow the appliance to begin dropping pellets. Or you
can put a handful of pellets in the repot to speed up the

process. The appliance will continue to run as long as
the thermostat is calling for heat.

7. Once the appliance has ignited, let it burn for approximately
15 minutes, then set the thermostat to the desired room
temperature. Adjust the heat output control switch to the

desired setting.

now

be on.

I. Fire Characteristics

A properly adjusted re with the heat output control switch set
on “high” has a short active ame pattern that extends out of
the repot approximately 4 to 8 inches (102 to 203mm).

If the re has tall ames with black tails and seems somewhat

lazy, the feed rate will need to be reduced. This is done by

sliding the fuel adjustment control rod down, which will reduce

the feed. Figure 10.3.

If the re is not 4 to 8 inches (102 to 203mm) tall, slide the
fuel adjustment control rod up to increase the feed. A medium
and low setting will give a shorter ame. The ame will rise

and fall somewhat. This is normal.

J. Feed Rate Adjustment Instructions

The feed adjustment control rod is factory set, and should
be adequate for most fuels. However, if the flame height is

too high or too low, you will need to adjust the feed rate. Wait
until the appliance has been burning for 15 minutes before
making your adjustments and a
adjustment to take effect.

1. Loosen the thumb screw.

2. Pull the feed adjustment control rod up to increase the
feed rate and ame height or push down to decrease the
feed rate and ame height.

3. Re-tighten the thumb screw.

llow 15 minutes for feed

CAUTION

Odors and vapors released during initial operation.

• Curing of high temperature paint.

• Open windows for air circulation.

Odors may be irritating to sensitive individuals.

10

Figure 10.1

Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

Figure 10.2

Figure 10.3

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K. Ignition Cycles

L. Clear Space

1. At the beginning of each ignition cycle, it is normal to see
some smoke in the rebox. The smoke will stop once
the re starts.

2. The convection blower will automatically turn on after
your appliance has been burning for approximately 10

minutes.

This blower transfers heat from your appliance into the
room, and will continue to run after the thermostat has
stopped calling for heat until the appliance has cooled
down.

3. Occasionally the appliance may run out of fuel and shut

itself down. When this happens, the red call light will be
on. See Figure 10.1, page 10.

To restart it, ll the hopper and press the reset button.

When you press the reset button the red call light will
go out. Release the button and the light will come back
on.

You should see a re shortly. If not, follow the instructions
on page 10, for “Starting Your First Fire”.

WARNING

Fire Risk
Do NOT operate appliance:

• With appliance door open.

• Firepot oor open.

WARNING! RISK OF FIRE! Do NOT place combustible
objects in front or to the sides of the appliance. High tem­peratures may ignite clothing, furniture or draperies.

Mantel:

Avoid placing candles and other heat-sensitive

objects on mantel or hearth. Heat may damage these
objects.

NOTICE: Clearances may only be reduced by means ap-
proved by the regulatory authority having jurisdiction.

WARNING! RISK OF FIRE! Keep combustible materials,

gasolineandotherammablevaporsandliquidsclearof

appliance.

• Do NOTstoreammablematerialsintheappliance’s
vicinity.

• Do NOT use gasoline, lantern fuel, kerosene, charcoal

lighteruidorsimilarliquidstostartor“freshenup”are

in this heater.

Keep all such liquids well away from the heater while it is in
use as combustible materials may ignite.

Do NOT store fuel:

• Closer than required clearances to com-

• Within space required for loading or ash

Figure 11.1

bustibles to appliance

removal.

Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

11

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Clinker

3

Maintaining & Servicing Your Appliance

A. Proper Shutdown Procedure

C. General Maintenance

1. Types of Fuel

CAUTION

Shock and Smoke Hazard

• Turn down thermostat, let appliance completely
cool and exhaust blower must be off. Now you
can unplug appliance before servicing.

• Smoke spillage into room can occur if appliance

is not cool before unplugging.

• Risk of shock if appliance not unplugged before
servicing appliance.

Depending on the type of fuel you are burning will dictate how

often you have to clean your repot.

If the fuel you are burning has a high dirt or ash content, it may
be necessary to clean the repot more than once a day.

Dirty fuel will cause clinkers to form in the repot. A clinker

is formed when dirt, ash or a non-burnable substance is

heated to 2000°F (1093°C) and becomes glass-like. See
“D” page 16 in this section for more details on fuels with

high ash content.

Follow the detailed instructions found in this
section for each step listed as referenced in the
chart below.

B. Quick Reference Maintenance Chart

Cleaning or Inspection

Ash Drawer Every 5 bags of fuel OR X

Ash Removal from Firebox Every 5 bags of fuel or more

frequently depending on ash
build-up

Blower, Exhaust More frequently depending on

the fuel type

Blower, Convection Every 25 bags or more fre-

quently depending on operat­ing environment.

Door Handle & Gasket Inspection Prior to heating season OR X

Exhaust Path, Drop Tube and Behind
Bafes

Firepot Cleaning Rod Every 1 bag of fuel OR X

Firepot with Clean-out Tool Every 5 bags of fuel OR X

Firebox - Prepare for Non-Burn Season At end of heating season OR X

Glass When clear view of repot

Hopper Every 50 bags of fuel OR X

Top Vent Adapter More frequently depending on

Venting System Every 3 tons or more fre-

Every 25 bags or more fre-

quently depending on ash
build-up

becomes obscure

ash build-up

quently depending on the fuel
type

Frequency Daily Weekly Monthly Yearly

OR

OR

OR

OR

OR

OR

OR

Figure 12.1 - Clinker

X

X

X

X

X

X

X

NOTICE: These are recommendations. Clean more frequently if you encounter heavy build-up of

ash at the recommended interval or you see soot coming from the vent. Not properly

cleaning your appliance on a regular basis will void your warranty.

12

Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

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Pull out Ash Drawer & Dispose of
Ashes in Non-Combustible Container

Ash Drawer

Firepot Cleaning Rod

OPEN Position. Light color

painted area visible

CLOSED Position

No light color paint is visible

WARNING

Fire Risk

• NEVER pull repot cleaning rod out when
appliance is operating.

• Cleaning Rod MUST be complelety pushed in

before operating appliance.

•. Hot pellets may fall into ashpan and start a re

or mis-starts due to lack of vacuum.

2. Cleaning Firepot with Cleaning Rod & Firepot

Clean-Out Tool;

• Frequency: Daily or more often as needed

• By: Homeowner

a. The appliance must be in complete shutdown and cool

and the exhaust blower off. If you are just cleaning the

repot, there is no need to unplug the appliance.

b. Locate the repot cleaning rod on the right side of the

appliance. Figure 13.1. When you pull the cleaning rod

straight out it will slide open the repot oor to allow the
ashes to be deposited in the ash drawer. You will see

the light color painted area on the cleaning rod to let you

know the rod is in OPEN position. Figure 13.2.

c. Pull the repot cleaning rod OUT and IN a couple of times

to help shake debris loose. If the rod is hard to pull, it
may be necessary to use your repot clean-out tool to

chip away material that has built up on the bottom plate

of the repot and to push out any clinkers. while in the
open position. Larger clinkers may have to be removed
from the top of the repot.

d. To close the repot oor slightly raise the cleaning rod

and then push it back into place. If you have closed the
cleaning rod properly (pushed all the way in) you will not

see any of the light color painted area. Figure 13.2.

e. Always have the ash drawer in place before pulling

the repot cleaning rod, otherwise the ashes will fall
down and ll the outside air opening and the appliance

will produce soot out of the exhaust and will affect

efciency.

3. Ash Removal from Firebox

• Frequency: Weekly or more frequently depending on

ash build-up.

• By: Homeowner

a. There must not be any hot ashes in the rebox during

cleaning so allow the appliance to completely cool. The

rebox ash should be removed every time the exhaust path
is cleaned. Frequent cleaning of the ash in the rebox will

help slow down the build-up of ash in the exhaust blower
and vent system.

b. Vacuum out the rebox thoroughly on both sides of the

rebox and the oor and ceiling. The ash drawer should be
emptied every time you clean the rebox. Remember to

place the ash and debris into a metal or non-combustible
container.See Disposal of Ashes.

c. Always have the ash drawer in place before pulling the

repot cleaning rod, otherwise the ashes will fall down and
ll the outside air opening and the appliance will produce
soot out of the exhaust and will affect efciency.

WARNING

Burn Risk

• NEVER remove ash drawer while appliance is
operating.

4. Cleaning Ash Drawer

• Frequency: Weekly or every 5 bags of fuel

• By: Homeowner

a. There must not be any hot ashes in the ash drawer when

you empty it, so allow the appliance to completely cool.

b. Locate the ash drawer underneath the repot. Slide the

ash drawer straight out. Empty into a non-combustible
container and re-install the ash drawer. See Disposal of

Ashes.

b. Always have the ash drawer in place before pulling the

repot cleaning rod, otherwise the ashes will fall down and
ll the outside air opening and the appliance will produce
soot out of the exhaust and will affect efciency.

Figure 13.1

Figure 13.2

Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

Figure 13.3

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Baffles Removed

Exhaust Path and

Blower Impellers

Drop Tube

5. Disposal of Ashes

Locknut

Door Cross Section
(example)

Latch Cam

Spacing
Washers

Square Key

Door Handle

Spring

Handle

• Frequency: As needed

• By: Homeowner

Ashes should be placed in a metal container with a

tight-tting lid. The closed container of ashes should
be placed on a non-combustible oor or on the ground,
well away from all combustible materials, pending nal

disposal.

If the ashes are disposed of by burial in soil or otherwise

locally dispersed, they should be retained in the
closed container until all cinders have been thoroughly
cooled.

WARNING

Disposal of Ashes

• Ashes should be placed in metal container

with tight tting lid.

• Ashes should be retained in closed container
until all cinders have thoroughly cooled.

6. Cleaning the Exhaust Path, Bafes & Drop Tube

• Frequency: Monthly or every 25 bags or more fre-

quently depending on ash build-up.

• By: Homeowner

a. Appliance must be completely cool.

b. Open the door and remove the center bafe rst and

then the right and left bafes. See Bafe Removal
Instructions on page 21. Thoroughly vacuum the

exhaust path and drop tube and continue throughout

the rest of the rebox. Also vacuum the front and
back of the bafes.

c. Also vacuum the convection blower impellers or use

a soft brush to remove any ash build-up.

c. Replace the right and left bafes and then the center

bafe and close and latch the door.

7. Cleaning the Hopper

• Frequency: Monthly or after burning 50 bags of fuel

• By: Homeowner

After burning approximately 50 bags of fuel you will

need to clean the hopper to prevent sawdust build-up.

A combination of sawdust and pellets on the bottom
end of the auger reduces the amount of fuel supply to

the repot. This can result in nuisance shutdowns and

mis-starts.

a. The appliance must be in complete shutdown.

Allow the appliance to completely run out of pellets
and cool down.

b. Empty the hopper of any remaining pellets.

c. Vacuum the hopper and feed tube.

NOTE: Hearth & Home Technologies recommends to

use a

heavy duty vacuum cleaners specically

designed for solid fuel appliance cleaning.

8. Soot and Fly Ash: Formation & Need for Removal
in Exhaust Venting System.

• Frequency: Yearly or more frequently depending on

ash build-up.

• By: Qualied Service Technician/Homeowner

Be sure the appliance is allowed to cool, has been unplugged
and the exhaust blower is off.

The products of combustion will contain small particles of y
ash. The y ash will collect in the exhaust venting system
and restrict the ow of the ue gases.

At start-up if there is incomplete combustion, or if there is a
shutdown or incorrect operation of the appliance it will lead
to some soot formation. This will collect in the exhaust vent­ing system.

The venting (chimney) system may need to be cleaned at

least once a year or more often depending upon the qual­ity of your fuel or if there are any horizontal pipe sections.
Ash will build up more quickly in the horizontal sections and
elbows.

14

Figure 14.1

Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

9. Door Handle Inspection

• Frequency: Monthly or prior to heating season

• By: Homeowner

The gasketing between the glass and rebox should be

inspected periodically to make sure there is a good seal.
Check door handle for smooth cam operation.

Figure 14.2

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10. Cleaning the Glass

Clean-Out Cover

• Frequency: When clear view of the repot becomes

obscure

• By: Homeowner

a. Appliance must be completely cool before cleaning

glass.

b. Vacuum y ash from glass and door rope.

c. Use a damp paper towel or any non-abrasive glass

cleaner. Wipe off with dry towel.

12. Cleaning Convection Blower - Requires No
Lubrication

• Frequency: Yearly or more frequently depending on

ash build-up

• By: Homeowner or Qualied Service Technician

a. Be sure the appliance is allowed to cool, has been

unplugged and the exhaust blower is off.

b. Follow the directions on page 19 for direct access to

the convection blower.

d. Vacuum the blower’s impellers.

CAUTION

Handle glass assembly with care.

When cleaning glass:

• Avoid striking, scratching or
slamming glass.

• Do NOT clean glass when hot.

• Do NOT use abrasive cleaners.

• Refer to maintenance instructions.

WARNING

Handle glass with care.

• Inspect the gasket to ensure it is

undamaged.

•

Do NOT strike, slam or scratch glass.

•

Do NOT operate appliance with glass

assembly removed.

• Do NOT operate with glass cracked, broken or

scratched.

11. Cleaning Exhaust Blower - Requires No
Lubrication

• Frequency: Yearly or more frequently depending on

ash build-up

• By: Homeowner or Qualied Service Technician

13. Cleaning the Top Vent Adapter

• Frequency: Yearly or more frequently depending on

ash build-up

• By: Homeowner

a. The appliance must be in complete shutdown and

the exhaust blower should be off. Allow the appli­ance to completely cool down.

b. Open the clean-out cover. Figure 15.1.

c. Sweep out any ash build-up.

Figure 15.1

a. Be sure the appliance is allowed to cool, has been

unplugged and the exhaust blower is off.

b. Follow the directions for cleaning the exhaust path

found on page 14.

c. If unable to thoroughly clean the blower through this

access, then follow the directions on page 19 for direct
access to the exhaust blower.

d. Vacuum the blower’s impellers. Use care not to bend

or damage the blower ns.

NOTE: Hearth & Home Technologies recommends to

use a

heavy duty vacuum cleaners specically

designed for solid fuel appliance cleaning.

Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

14. Preparing Firebox for Non-Burn Season

• Frequency: Yearly

• By: Homeowner

a. Be sure the appliance is allowed to cool, has been

unplugged and the exhaust blower is off.

b.

Remove all ash from the rebox and vacuum thorough­ly.

c. Paint all exposed steel, including cast-iron.

• Purchase paint from your local dealer.

• Must use a high-temperature paint made speci-

cially for heating appliances.

15

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D. High Ash Fuel Content Maintenance

Fire Risk.

WARNING

• High ash fuels, or lack of maintenance, can
cause the firepot to overfill. Follow proper
shutdown procedure if ash buildup exceeds
half way point in firepot.

• Failure to do so could result in smoking,
sooting and possible hopper fires.

Correct Flame Height
Yellow/White in Color

Incorrect Flame Height

Tall, Lazy Flame

Orange in Color

Pellets Back-up in Feed Tube

Ash build-up in Firebox

Firepot Overfills

• Frequency: As needed

• By: Homeowner

Poor quality pellet fuel, or lack of maintenance, can create
conditions that make the repot ll quickly with ashes and

clinkers.

This condition makes the appliance susceptible to overlling
the repot with pellets which may result in smoking, sooting
and possible hopper res. Figure 16.1 shows an example
where the repot overlls, pellets back up into the feed tube
and ash has accumulated in the rebox.

An inefcient and non-economical method of burning of fuel

caused by poor quality pellet fuel is shown in Figure 16.2.

The correct ame size when good quality, premium pellet

fuel is burned is shown in Figure 16.3.

If the ash buildup exceeds the half way point in the repot

IMMEDIATE ATTENTION AND CLEANING IS REQUIRED.

Figure 16.1

16

Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

Figure 16.2

Figure 16.3

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E. Frequently Asked Questions

ISSUES SOLUTIONS

1. Metallic noise. 1. Noise is caused by metal expanding and contracting as

it heats up and cools down, similar to the sound pro­duced by a furnace or heating duct. This noise does not
affect the operation or longevity of your appliance.

2. White ash buildup on glass. 2. This is normal. Clean the glass.

3. Glass has build-up of black soot. 3. Excessive build up of ash. See solution #4. The lower

burn settings will produce more ash, the higher burn
settings produce less. The more it burns on low the
more frequent cleaning of the glass is required.

4. Fire has tall ames with black tails and is lazy. 4. The feed rate needs to be reduced or the repot,
exhaust blower, exhaust path or bafes needs cleaning.

5. Smokey start-up or puffs of smoke from the airwash. 5. Either the repot is dirty or there is too much fuel at
start-up and not enough air. Close down feed rate 1/4
inch (6.35mm) at a time until this no longer happens.

6. Large ame at start-up. 6. This is normal. Flame will settle down once the re is

established.

7. Rumbling sound. 7. Make sure the ash drawer is completely closed. The

feed rate needs to be reduced or close the combustion

air damper 1/4 inch (6.35mm) at a time until the sound

stops.

CAUTION

Odors and vapors released during initial operation.

• Curing of high temperature paint.

• Open windows for air circulation.

Odors may be irritating to sensitive individuals.

Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010

17