Heatilator CAB50-C Owner's Manual

Owner’s Manual

Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.

Operation & Care

INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.

Contact your dealer with questions on installation, operation, or service.

NOTICE: DO NOT DISCARD THIS MANUAL

PELLET BURNING STOVES

MODEL(S):

CAB50-C

WARNING

If the information in these instructions is

not followed exactly, a re could result

causing property damage, personal injury,
or death.

• Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any
other appliance.

• Do not over re - If appliance or chimney connector

glows, you are over ring. Over ring will void

your warranty.

• Comply with all minimum clearances to combustibles

as specied. Failure to comply may cause house re.

WARNING

HOT SURFACES!

Glass and other surfaces are hot during
operation AND cool down.

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room

as replace.

• Alert children and adults to hazards of high
temperatures

• High temperatures may ignite clothing or other

ammable materials.

• Keep clothing, furniture, draperies and other

ammable materials away.

CAUTION

Tested and approved for wood pellets, Burning of any
other type of fuel voids your warranty.

1 August 23, 20197074-801C

CAUTION

Check building codes prior to installation.

• Installation MUST comply with local, regional, state
and national codes and regulations.

• Consult local building, re o󰀩cials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.

NOTE: To obtain a French translation of this

manual, please contact your dealer or visit

www.heatilatorecochoice.com

REMARQUE : Pour obtenir une traduction française

de ce manuel, s’il vous plaît
contacter votre revendeur ou visitez

www.heatilatorecochoice.com

HEATILATOR ECO CHOICE CAB50

BARCODE LABEL

MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS /

ESPACES LIBRES MINIMUM DES MATÉRIAUX COMBUSTIBLES:

DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L'ÉTIQUETTE

7074-802B

Made in U.S.A. of US and imported parts. / Fabriqué aux États-Unis-d’Amérique par des pièces d’origine américaine et pièces importées.

A

B

C

C

D

E

F

C

C

USA

G = 2 in
H* = 2 in
I = 6 in

CANADA

G = 203 mm
H* = 51 mm
I = 152 mm

G

H

I

G

U.S. ENVIRONMENTAL PROTECTION AGENCY

Certified to comply with 2020 particulate emission standards at 1.0 g/hr EPA method 28R and ASTM 2779 using premium wood pellets.

This wood heater needs periodic inspection and repair for proper operation. Consult the owner’s manual for further information. It is against federal regulations to operate this wood

heater in a manner inconsistent with the operating instructions in the owner’s manual.

2019

2020

2021 JAN FEB MAR APR MAY JUN

JUL AUG SEP OCT NOV DEC

C# 4001508

Manufactured by: Fabriqué par:

352 Mountain House Road

Halifax, Pa 17032

www.heatilatorchoice.com

CAB50-C

Serial No.

N° de série

HF

0061PS085E

CAUTION

:

HOT WHILE IN OPERATION DO NOT TOUCH, KEEP CHILDREN AND
CLOTHING AWAY. CONTACT MAY CAUSE SKIN BURNS.

CHAUD LORS DE L'OPÉRATION. NE PAS TOUCHER. GARDEZ LES ENFANTS ET LES VÊTEMENTS
LOIN DE L'ESPACE DÉSIGNÉ DE L'INSTALLATION. LE CONTACT PEUT CAUSER
DES BRÛLURES À LA PEAU. GARDEZ LES MEUBLES ET LES MATÉRIAUX COMBUSTIBLES LOIN DE
L'ESPACE DÉSIGNÉ DE L'APPAREIL. VOIR L'ÉTIQUETTE ET LES INSTRUCTIONS.

ATTENTION:

KEEP FURNISHINGS AND OTHER COMBUSTIBLE MATERIAL FAR AWAY FROM
THE APPLIANCE. SEE NAMEPLATE AND INSTRUCTIONS

*

Non-combustible floor protection must extend 2 inches (51mm) beneath

the flue pipe when installed with horizontal venting or under the Top Vent

Adapter with vertical installation. RECOMMENDED IN USA; REQUIRED

IN CANADA.

*Un protecteur incombustible de plancher doit s'étendre 2 inches (51mm) sous le
conduit de cheminée pour une installation de ventilation horizontale ou sous un
adapteur de ventilation de dessus pour une installation verticale.

ÉTATS-UNIS -

RECOMMANDÉ; CANADA - REQUIRENT.

Floor protector must be non-combustible material, extending beneath
heater and to the front/sides/rear as indicated. Measure front distance (I)

from the surface of the glass door.

Le poêle doit être placé sur une assise non combustible s’étendant tout autour de lui,
comme les schémas l’indiquent. Mesurez la distance du devant (I) de la surface de
la porte vitrée.

FLOOR PROTECTION / PROTECTION DU SOL

NOTE 1:

In residential installations, when using Parts TPVNT-5, (3" - 3" Top Vent Adapter) and

812-3570 (3" - 6" Offset Adapter), 24 gauge 6" single wall flue connector may be used.

NOTE 1: Dans les installations résidentielles, lorsque les pièces TPVNT-5, (dessus de l'adapteur
de ventilation 3" - 3") et 812-3570 (le ressaut de l'adapteur 3" - 6"), un tuyau connecteur de 6" pour
mur simple de calibre 24 peut être utilisé.

NOTE 2: In manufactured home installation, when using Part TPVNT-5, (3" - 3" Top Vent Adapter)
and 812-3570 (3" - 6" Offset Adapter), use listed double wall flue connector. An Outside Air Kit
(Part 811-0872), must be used with manufactured home installation.

NOTE 2: Pour l'installation dans les maisons préfabriquées, lorsque les pièces TPVNT-5, (dessus
de l'adapteur de ventilation 3" - 3") et 812-3570 (le ressaut de l'adapteur 3" - 6"), utilisez un tuyau
connecteur enregistré pour mur double. Un assemblage d'air extérieur (Part 811-0872), doit être
utilisé pour l'installation dans les maisons préfabriquées.

A Back Wall / Mur Arrière 2 in [51mm]
B Side Wall / Mur De Côté 14 in [356mm]

CORNER INSTALLATION / NSTALLATION DU COIN :

C Side Wall / Mur De Côté 2 in [51mm]

VERTICAL 3 in. - 3 in. ADAPTER KIT (PART TPVNT-5) INSTALLATION:
UN ASSEMBLAGE POUR ADAPTEUR 3- 3 in (76-76mm) (PIÈCE TPVNT-5) POUR INSTALLATION VERTICALE:

D Pipe to Back Wall / Un Tuyau Mur Arrière 1 in [25mm]
E Side Wall / Mur De Côté 14 in [356mm]
F Back Wall / Mur Arrière 6.25 in [159mm]

CORNER INSTALLATION WITH VERTICAL ADAPTER KIT:
INSTALLATION DU COIN AVEC UN ASSEMBLAGE D'ADAPTEUR VERTICAL

:

G Side Wall / Mur De Côté 2 in [51mm]

ALCOVE INSTALLATION /

INSTALLATION DE L' ALCÔVE

:

Min. Alcove Height: /

Une hauteur minimum de l'alcôve

56.75 in [

1441mm]

Min. Alcove Side Wall: /

Une hauteur minimum m

ur de côté

de l'alcôve

14 in [356mm]

Min. Alcove Width /

Une épaisseur minimum m

ur de côté

de l'alcôve

53 in [1346mm]

Max. Alcove Depth: /

La profondeur maximum de l'alcôve

48 in [1219mm]

Max. Mantle Depth: /

Profondeur maximum de la manteau de cheminée 36 in [914mm]

Top of Unit to Combustibles: / Vue du haut des matériaux combustibles 21 in [533mm]

Listed Solid Fuel Room Heater/Pellet Type.

Also suitable for Mobile Home Installation. This
appliance has been tested and listed for use in Manufactured Homes in accordance with OAR
814-23-9000 through 814-23-909.

Certified to ASTM STD E1509, Certified to ULC STD S627, ULC/ORD-C1482-M1990 Room Heating
Pellet BurningType, (UM) 84-HUD FOR USE

ONLY WITH PELLETIZED WOOD.

Do not use any other
type of fuel. Intertek-Test Laboratories has determined that this appliance complies with Canadian
Standards Association (CSA) B415.1 and Title 40 of the U.S. Code of Federal Regulations, Part 60,
SubPart AAA.
Input Rating: 49,869 Btu's/hr. Electrical Rating: 115 VAC, 60 Hz, Start 5.1 Amps, Run 3.0 AMPS.
Route power cord away from unit. Do not route cord under or in front of appliance. Do not obstruct the
space beneath the heater.

DANGER:

Risk of electrical shock. Disconnect power supply before servicing. Replace glass only with
5mm ceramic available from your dealer. To start, set thermostat above room temperature, the stove will
light automatically. To shutdown, set thermostat to below room temperature. For further instruction refer
to owner's manual.
Keep viewing and ash removal doors tightly closed during operation.

PRÉVENTION DES FEUX DE MAISON

I

nstallez et utilisez en accord avec les instructions d'installation et d'opération du fabricant. Contactez le bureau de la
construction ou le bureau des incendies au sujet des restrictions et des inspections d'installation dans votre voisinage. Ne pas
obstruez l'espace en dessous de l'appareil.

A

VIS - Pour Les Maisons Mobiles: Ne pas installer dans une chambre à coucher. Un tuyau extérieur de combustion d'air doit

être installé et ne doit pas être obstrué lorsque l'appareil est en usage. La structure intégrale du plancher, du plafond et des
murs de la maison mobile doit être

maintenue intacte.
Référez vous aux instructions du fabricant et des codes locaux pour les précautions requises pour passer une cheminée à
travers un mur ou un plafond combustibles, et les compensations maximums.
Inspectez et nettoyez la cheminée fréquemment. Ne pas connecter cet appareil à une cheminée servant un autre appareil.
Utilisez systèm de ventilation "L" ou "P" diamètre 76mm ou 102mm

Testé à: ASTM E1509-04, ULC S627-00, ULC/ORD-C1482-M1990 Room Heating. Pellet Burning Type, (UM) 84-HUD
POUR USAGE AVEC LES BOULETTES DE BOIS. N’utiliser aucun autre genre de combustible.

Intertek Test
Laboratories a déterminé que cet appareil se conforme avec la norme de l’Association Canadienne de normalisation
(CSA) B415.1 ainsi que le Titre 40 du Code Fédéral de Régulations des États-Unis, partie 60, sous-partie AAA.
Puissance de Rendement: 49,869 Btu's/hr. Puissance Électrique: 115 VAC, 60 Hz, Début 5.1 Amps, Courir 3.0 Amps,

Éloignez le fil électrique de l'appareil. Ne pas faire passer le fil électrique au dessus ou en dessous de l'appareil. Ne pas bloquer

l’espace au dessous de l’appareil.

DANGER: Il y a risque de décharge électrique. Déconnectez le fil électrique de la prise de contact avant le service.
Remplacez la vitre seulement avec une vitre céramique de 5 mm disponible chez votre fournisseur.
Pour allumer, monter la température du thermostat au dessus de la température de la pièce, le poêle s'allumera automatiquement.
Pour éteindre, descendre la température du thermostat en dessous de la température de la pièce. Pour des instructions
supplémentaires, référez vous au manuel du propriétaire. Gardez la porte d'ouverture et la porte des cendres fermées
hermétiquement durant l'opération.

Appareil de chauffage de combustible solide/de type de boulettes.
Accepté dans l'installation dans les maisons mobiles. Cet appareil a été testé et enregistré pour l'usage dans les
Maisons Mobiles en accord avec OAR 814-23-9000 jusqu'à 814-23-909.

PREVENT HOUSE FIRES

Install and use only in accordance with manufacturer's installation and operating instructions. Contact local
building or fire officials about restrictions and inspection in our area.
WARNING - FOR MOBILE HOMES: Do not install appliance in a sleeping room. An outside
combustion air inlet must be provided. The structural integrity of the mobile home floor, ceiling and walls
must be maintained.
Refer to manufacturer's instructions and local codes for precautions required for passing chimney
through a combustible wall or ceiling. Inspect and clean vent system frequently in accordance with
manufacturer's instructions.
DO NOT CONNECT THIS UNIT TO A CHIMNEY SERVING ANOTHER APPLIANCE.
Use a 3" or 4" diameter type "L" or "PL" venting system.

Refer to the Intertek Directory of Building Products (https://bpdirectory.intertek.com) for detailed information.
Reportez-vous au répertoire des produits de construction d'Intertek (https://bpdirectory.intertek.com) pour obtenir des informations détaillées.

and Welcome to the Quadra-Fire Family!

NOTE: Clearances may only be reduced by means approved by the regulatory

authority having jurisdiction

A. Sample of Serial Number / Safety Label

LOCATION: On chain behind right access panel & Behind left access panel

Model Name

Test Lab
and Report
Number

2 August 23, 20197074-801C

SAMPLE

Serial Number

Manufacturer
Date

HEATILATOR ECO CHOICE CAB50

Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Indicates practices which may cause damage to the appliance or to property.

TABLE OF CONTENTS

A. Sample of Serial Number / Safety Label ......... 2

B. Warranty Policy ............................ 4

C. Quick Start Guide .......................... 6

1 Listing and Code Approvals ..............7

A. Appliance Certication....................... 7

B. BTU & E󰀩ciency Specications ............... 7

C. Glass Specications ........................ 8

D. Electrical Rating (on high) .................... 8

E. Mobile Home Approved...................... 8

F. Sleeping Room ............................ 8

G. California - Prop65 ......................... 8

2 Operating Instructions .......................9

A. Fire Safety ................................ 9

B. Non-Combustible Materials ................... 9

C. Combustible Materials....................... 9

D. Fuel Material and Fuel Storage................ 9

E. General Operating Information ............... 10

F. Before Your First Fire ....................... 10

G. Hopper Lid Latch and Hopper Switch .......... 11

H. Starting Your First Fire ..................... 11

I. Fire Characteristics......................... 12

J. Feed Rate Adjustment Instructions ............12

K. Ignition Cycles ............................ 12

L. Clear Space .............................. 13

M. Thermostat Operation...................... 13

N. Frequently Asked Questions ................. 14

3 Maintenance and Service ................. 15

A. Proper Shutdown Procedure ................. 15

B. Quick Reference Maintenance Chart .......... 15

C. General Maintenance ...................... 16

D. High Ash Fuel Content Maintenance........... 20

E. Soot or Creosote Fire ...................... 20

4 Troubleshooting Guide .....................21

5 Service Parts Replacement .............. 24

A. Convection Blower Replacement ............. 24

B. Exhaust Blower Replacement ................ 25

C. Snap Disc Replacements ................... 25

D. Igniter Replacement ....................... 26

E. Ba󰀪e Removal & Replace................... 26

F. Glass Replacement ........................ 27

6 Reference Materials .......................... 28

A. Component Functions ..................... 28

B. Component Locations ...................... 30

C. Maintenance and Service Log................ 31

D. Exploded Drawings ........................ 35

E. Service Parts ............................. 36

F. Accessories ..............................38

Heatilator Eco Choice is a registered trademark of Hearth & Home Technologies.

3August 23, 2019 7074-801C

HEATILATOR ECO CHOICE CAB50

Page 1 of 2

June 6, 2019

7014-212C

Hearth & Home Technologies Inc.

HEATILATOR ECO-CHOICE WARRANTY

Hearth & Home Technologies Inc., on behalf of its hearth brands (“HHT”), extends the following warranty for ECOCHOICE

by Heatilator wood and pellet hearth appliances that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking
ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT
appliance will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered
components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty
period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge

all its obligations under such warranties by replacing the product itself or refunding the veri ed purchase price of the

product itself. The maximum amount recoverable under this warranty is limited to the purchaser price of the product. This
warranty is subject to conditions, exclusions and limitations as described below.

WARRANTY PERIOD:

Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage

begins on the date of  rst occupancy of the dwelling or six months after the sale of the product by an independent,

authorized HHT dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period
for parts and labor for covered components is produced in the following table.

Warranty Period

Heatilator ECO-CHOICE

Appliances

Components Covered

Parts Labor Pellet EPA Wood

1 year X X

All parts and material except as covered by

Conditions, Exclusions, and Limitations Listed

3 years X Firepots and burnpots

3 years 1 year X X Castings

5 years 3 years X Manifold tubes

5 years 3 years X X Firebox and heat exchanger

90 days X X All replacement parts beyond warranty period

See conditions, exclusions, and limitations on next page

B. Warranty Policy

4 August 23, 20197074-801C

HEATILATOR ECO CHOICE CAB50

Page 2 of 2

June 6, 2019

7014-212C

WARRANTY COVERAGE:

• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list
of HHT authorized dealers is available on the HHT branded websites.

• This warranty is only valid while the HHT appliance remains at the site of original installation.

• Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.

• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.

WARRANTY EXCLUSIONS:

This warranty does not cover the following:

• Changes in surface  nishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface  nishes may occur. This is not a  aw and is not covered under warranty.

• Damage to printed, plated, or enameled surfaces caused by  ngerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.

• Repair or replacement of parts that are subject to normal wear and tear during the warranty period are not covered.

These parts include:  rebricks,  ame guides, batteries and the discoloration of glass.

• Expansion, contraction, or movement of certain parts causing noise. These conditions are normal, and complaints
related to this noise are not covered by this warranty.

• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation

instructions, operating instructions, and listing agent identi cation label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation,

abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly

performed repairs (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly
sealed constructions, insu󰀩 cient make-up air supply, or handling devices such as exhaust fans or forced air furnaces
or other such causes; (6) use of fuels other than those speci ed in the operation instructions; (7) installation or use of
components not supplied with the appliance or any other components not expressly authorized and approved by HHT;
(8) modi cation of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interruptions or
 uctuations of electrical power supply to the appliance.

• Non-HHT venting components, hearth connections or other accessories used in conjunction with the appliance.

• Any part of a pre-existing  replace system in which an insert or a decorative gas appliance is installed.

• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space.
Information is provided to assist the consumer and the dealer in selecting the proper appliance for the application.

Consideration must be given to the appliance location and con guration, environmental conditions, insulation and air

tightness of the structure.

THIS WARRANTY IS VOID IF:

• The appliance has been over- red or operated in atmospheres contaminated by chlorine,  uorine, or other damaging
chemicals. Over ring can be identi ed by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel  nishes.

• The appliance is subjected to prolonged periods of dampness or condensation.

• There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to improper chimney or venting installation.

LIMITATIONS OF LIABILITY:

• The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or

implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as speci ed above. In no

event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states
do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.

This warranty gives you speci c rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.

5August 23, 2019 7074-801C

HEATILATOR ECO CHOICE CAB50

ECO CHOICE QUICK START GUIDE

C. Quick Start Guide

*Before you plug in this appliance, follow these instructions*

Remove hang tags from the door glass. Clean the glass. Remove the hardware pack and dessicant

bag from the  rebox area before your  rst  re.

Turn the thermostat to o󰀨 .

1

If the feed tube is empty or this is the

 rst  re, add a handful of pellets to
the  repot.

*Do not add extra fuel to the  repot

if the feed tube has already been

primed. Over lling the  repot will

cause smoky start-ups.

4

Add pellets to the hopper and close
the lid.

2

Close the  rebox door and plug the

power cord into the wall receptacle.

5

Open the  rebox door and make sure
the ba󰀪 es are in place.

3

Turn the thermostat on.

6

The stove will feed pellets for a

minute and stop. Once a  re starts,

the feed cycle will resume.

Note: Allow 5 minutes for
ignition to take place.

If the  re dies out after a few minutes

of operation it will be necessary to
push the reset button to add more
fuel.

7

8

After 30 minutes have passed, turn the thermostat o󰀨 and allow the unit to cool completely. Open the door and clean the
 repot according to the cleaning instructions found inside the hopper lid or owners manual. Close the door and set the

thermostat to a desired temperature. Unit is now ready to resume normal operation.

10

6 August 23, 20197074-801C

Once a  re has been established in

the unit, leave the unit burning on the

“high” setting for 30 minutes to allow

the paint to cure.

Note: Odors and vapors will be
released during this process.

*Open windows in the room for ven-

tilation*

9

1 Listing and Code Approvals

HEATILATOR ECO CHOICE CAB50

A. Appliance Certication

Model CAB50-C

Laboratory Intertek

Safety

Report No.

Type

Standard

4001508

Solid Fuel Room Heater/Pellet Fuel

Burning Type

ASTM E1509-04 and ULC S627-00,
ULC/ORD-C1482-M1990 Room Heater
Pellet Fuel Burning type and (UM) 84-

HUD, Mobile Home Approved.

B. BTU & E󰀩ciency Specications

Laboratory: OMNI Test Laboratories, Inc.

Emissions Report #: 0061PS085E

EPA Certied

Emissions:

*LHV Tested E󰀩ciency: 69.5%

**HHV Tested E󰀩ciency: 65.1%

***EPA BTU Output: 7,500 to 36,600 per hr.

****BTU Input: 13,100 to 49,900 per hr.

Vent Size: 3 or 4 inches, “L” or “PL”

Hopper Capacity: 120 lbs.

*Weighted average LHV (Low Heating Value) e󰀩ciency
using data collected during EPA emissions tests..

**Weighted average HHV (High Heating Value) e󰀩ciency
using data collected during EPA emissions tests.

***A range of BTU outputs calculated using HHV

e󰀩ciency and the burn rates from the EPA tests.

****Based on the maximum feed rate per hour multiplied
by approximately 8600 BTU’s which is the average BTU’s
from a pound of pellets.

‡ Grade of pellet fuel as certied by Pellet Fuels Institute (PFI), ENPlus
or CANplus.

1.0 grams/hour

Fuel Premium Wood Pellets

The CAB50 is Certied to

comply with 2020 particulate

emission standards.

This pellet heater needs periodic inspection and repair for proper operation. It is against federal regulations to operate this
pellet heater in a manner inconsistent with operating instructions in this manual.

NOTICE: This installation must conform with local codes. In the absence of local codes you must comply with the

ASTM E1509-04, ULC S627-00, (UM) 84-HUD and ULC/ORD-C-1482.

7August 23, 2019 7074-801C

HEATILATOR ECO CHOICE CAB50

C. Glass Specications

This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please

contact your dealer for replacement glass.

D. Electrical Rating (on high)

115 VAC, 60 Hz, Start 5.1 Amps, Run 3.0 Amps

WARNING

Fire Risk

Hearth & Home Technologies disclaims any

responsibility for, and the warranty will be

voided by, the following actions:

E. Mobile Home Approved

• This appliance is approved for mobile home
installations when not installed in a sleeping room and
when an outside combustion air inlet is provided.

• The structural integrity of the mobile home oor, ceiling,
and walls must be maintained.

• The appliance must be properly grounded to the frame
of the mobile home with #8 copper ground wire, and
use only listed double-wall connector pipe.

• Outside Air Kit, part 811-0872 or OAK-3 must be
installed in a mobile home installation.

• Appliance must be secured to mobile home structure.

F. Sleeping Room

When installed in a sleeping room it is recommended that
3ft of vertical be installed prior to horizontally exiting the

room and a smoke/CO alarm be installed in the bedroom;
The size of the room must be at least 50ft³ per 1,000 Btu/hr

stove input, if the stove exceeds the room size, out air must
be installed.

G. California - Prop65

WARNING

This product and the fuels used to operate this product (wood), and

the products of combustion of such fuels, can expose you to

chemicals including carbon black, which is known to the State of

California to cause cancer, and carbon monoxide, which is known to

the State of California to cause birth defects or other reproductive

harm. For more information go to: WWW.P65Warnings.ca.gov

• Installation and use of any damaged appliance.

• Modication of the appliance.

• Installation other than as instructed by Hearth &
Home Technologies.

• Installation and/or use of any component part not

approved by Hearth & Home Technologies.

• Operating appliance without fully assembling all
components.

• Operating appliance without legs attached (if
supplied with appliance).

• Do NOT Over re - If appliance or chimney connector

glows, you are over ring.

Any such action that may cause a re hazard.

Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.

For assistance or additional information, consult a qualied

installer, service agency or your dealer.

NOTE: Hearth & Home Technologies, manufacturer

of this appliance, reserves the right to alter

its products, their specications and/or price

without notice.

Hearth & Home Technologies WILL NOT warranty
appliances that exhibit evidence of over-ring. Evidence
of over-ring includes, but is not limited to:

• Warped air tube

• Deteriorated refractory brick retainers

• Deteriorated ba󰀪e and other interior components

8 August 23, 20197074-801C

2 Operating Instructions

HEATILATOR ECO CHOICE CAB50

User Guide

WARNING

Fire Risk.

• Do not operate appliance before reading
and understanding operating instructions.

• Failure to operate appliance properly may

cause a house re.

Visit http://www.heatilatorecochoice.com/Customer-Care/

Videos to view product and use & care videos.

A. Fire Safety

To provide reasonable re safety, the following should be
given serious consideration:

• Install at least one smoke detector and CO monitor on
each oor of your home.

• Locate detectors away from the heating appliance and
close to the sleeping areas.

• Follow the detector’s manufacturer’s placement and
installation instructions and maintain regularly.

• A CO detector should be installed in the room with
the appliance.

• Conveniently locate a Class A re extinguisher to

contend with small res.

• In the event of a hopper re:

• Evacuate the house immediately.

• Notify re department.

B. Non-Combustible Materials

Material which will not ignite and burn, composed of any

combination of the following:

- Steel

- Plaster

Materials reported as passing ASTM E 136, Standard
Test Method for Behavior of Metals, in a Vertical Tube
Furnace of 750° C.

- Brick

- Iron

- Concrete

- Tile

C. Combustible Materials

Material made of/or surfaced with any of the following

materials:

- Wood

- Compressed Paper

- Plant Fibers

Any material that can ignite and burn: ame proofed or not,

plastered or non-plastered.

- Plastic

- Plywood/OSB

- Sheet Rock (drywall)

- Glass

- Slate

D. Fuel Material and Fuel Storage

Pellet fuel quality can greatly uctuate. This appliance has

been designed to burn a wide variety of fuels, giving you
the choice to use the fuel that is most economical in your
region.

Hearth & Home Technologies strongly recommends only
using Pellet Fuel Institute (PFI) certied fuel.

Fuel Material

• Made from sawdust or wood by-products

• Depending on the source material it may have a high
or low ash content.

Higher Ash Content Material

• Hardwoods with a high mineral content

• Fuel that contains bark

• Standard grade pellets, high ash pellets,

Lower Ash Content Material

• Softwoods

• Fuels with low mineral content

• Premium grade pellets

CAUTION

Do not burn fuel that contains an additive; (such as
soybean oil).

• May cause hopper res

• Damage to product may result
Read the ingredients list on the package. If you are buying
corn the only ingredient that should be listed is corn.

Clinkers

Minerals and other non-combustible materials such as
sand will turn into a hard, glass-like substance called a

clinker when heated in the repot.

Trees from di󰀨erent areas will vary in mineral content. That

is why some fuels produce more clinkers than others.

Moisture

Always burn dry fuel. Burning fuel with high moisture
content takes heat from the fuel and tends to cool the
appliance, robbing heat from your home. Damp pellet fuel
can clog the feed system.

Size

• Pellets are either 1/4 inch or 5/16 inch (6-8mm)
in diameter

• Length should be no more that 1-1/2 inches (38mm)

• Pellet lengths can vary from lot to lot from the
same manufacturer

• Due to length variations, the ame height (feed rate)
may need adjusting occasionally. See page 10
for instructions.

9August 23, 2019 7074-801C

HEATILATOR ECO CHOICE CAB50

Performance

• Higher ash content requires the ash drawer to be
emptied more frequently

• Hardwoods require more air to burn properly

• Set wall control to “Utility Pellet” if the re pot and ash

pan are lling quickly. This will cause the auto-clean
system to empty the re pot more often.

• Premium wood pellets produce the highest heat output.

• Burning pellets longer than 1-1/2 inches (38mm)
can cause an inconsistent fuel feed rate and/or

missed ignitions.

We recommend that you buy fuel in multi-ton lots whenever
possible. However, we do recommend trying various
brands before purchasing multi-ton lots to ensure your
satisfaction.

Changing to Di󰀨erent Fuel Type

• Empty the hopper of the previous fuel

• Thoroughly vacuum hopper before lling with the new
fuel

• Select the appropriate setting on the FUEL

SELECTION screen on the thermostat wall control

The burn rate, BTU content and heat output will all vary
depending on the fuel selected.

E. General Operating Information

1. Thermostat Calls For Heat

The appliance is like most modern furnaces; when the

thermostat calls for heat, your appliance will automatically
light and deliver heat. When the room is up to temperature

and the thermostat is satised, the red call light will shut
o󰀨 and the appliance will shut down. The red call light is

located behind the left access panel.

2. Heat Output Controls

This appliance is equipped with a heat output control switch

that has three settings or burn rates; low, medium and high
(Figure 10.1). The appliance will turn on and o󰀨 as the

thermostat demands. When the thermostat calls for heat,
the appliance will always start up on High. After burning
approximately 4 minutes, the appliance will then burn at the
rate at which it was originally set. If the appliance is set at
one of the lower settings, it will run quieter but takes longer
to heat up an area than if it were set at a higher burn rate.
Regardless of the burn rate, when the area is warm enough

to satisfy the thermostat, the appliance will shut o󰀨.

CAUTION

Tested and approved for wood pellets. Burning of any
other type of fuel voids your warranty.

Storage

• Wood pellets should be left in their original sealed bag
until using to prevent moisture absorption.

• This will also prevent rodents from becoming
a problem.

• Do not store any pellet fuel within the clearance
requirements or in an area that would hinder routine
cleaning and maintenance.

Figure 10.1

F. Before Your First Fire

1. First, make sure your appliance has been properly
installed and that all safety requirements have been

met. Pay particular attention to the re protection,

venting and thermostat installation instructions.

2. Double check that the ash drawer and rebox
are empty!

3. Check that cleaning rod is in the fully closed position.

4. Close and latch the door.

CAUTION

Tip of thermocouple must be in contact with the inside
end of the thermocouple cover.

• Missed ignitions can occur.

HOT WHILE IN OPERATION. KEEP CHILDREN,
CLOTHING AND FURNITURE AWAY. CONTACT MAY

CAUSE SKIN BURNS.

10 August 23, 20197074-801C

CAUTION

HEATILATOR ECO CHOICE CAB50

Control Box

Junction Box

Red Call Light

Fuse

Convection
Blower

LOCATED BEHIND LEFT SIDE PANELS

G. Hopper Lid Latch and Hopper Switch

1. Lift up the hopper lid; now you can ll the hopper
with fuel.

2. The hopper switch is designed to shut down the feed

motor when the hopper lid is open. Leaving the lid open
too long can cause the re to go out (Figure 11.1).

3. To close the hopper lid, while holding lid open with one
hand, push the bottom of the latch inwards to release
from locked position and then slowly close the hopper
lid (Figure 11.2).

NOTE: The hopper switch is activated by a magnet

attached to the Hopper Lid.

Hopper Switch

Hopper Lid Latch

5. Look through the hole in the left lower side panel and

you will see the red call light on the control box will
be on (Figure 11.3). This indicates the thermostat is
calling for heat.

6. The fuel feed system and the igniter should now be on.

7. For your rst re it will be necessary to press the reset
button once approximately 2 minutes after start up

and again in 5 minutes. Reset as needed or every 60
seconds until pellets begin to drop into re pot. This will
ll the feed system and allow the appliance to begin
dropping pellets. Or you can put a handful of pellets
in the re pot to speed up the process. The appliance

will continue to run as long as the thermostat is calling
for heat.

8. Once the appliance has ignited, let it burn for

approximately 15 minutes, then set the thermostat to

the desired room temperature. Adjust the heat output
control switch to the desired setting.

Figure 9.1

Push Bottom of Latch
Inward to Release

Figure 9.2

H. Starting Your First Fire

1. A thermostat is required for proper operation of this
appliance. If you have to adjust the feed rate after

you have started the re, most of the pellets in the
hopper will need to be removed so start out with lling

the hopper approximately 1/4 full at this time. Set the
thermostat to its lowest setting and plug the power cord
into nearby outlet.

2. The exhaust blower will stay on for approximately 18
minutes even though the thermostat is not calling for
heat. This is normal.

3. Locate the heat output control switch mounted on
the back of the appliance in the upper left corner
(Figure 8.1 on page 8).

4. Turn it to the “high” setting by pushing the top of the
control switch in and then adjust the thermostat to its
highest setting.

CAUTION

Odors and vapors released during initial operation.

• Curing of high temperature paint.

• Open windows for air circulation.

Odors may be irritating to sensitive individuals.

Figure 11.3

11August 23, 2019 7074-801C

HEATILATOR ECO CHOICE CAB50

I. Fire Characteristics

A properly adjusted re with the heat output control
switch set on “high” has a short active ame pattern
that extends out of the repot approximately

4 to 8 inches (102 to 203mm).

If the re has tall ames with black tails and seems

somewhat lazy, the feed rate will need to be reduced. This
is done by sliding the fuel adjustment control rod down,
which will reduce the feed (Figure 12.1).

If the re is not 4 to 8 inches (102 to 203mm) tall, slide

the fuel adjustment control rod up to increase the feed. A

medium and low setting will give a shorter ame. The ame

will rise and fall somewhat. This is normal.

J. Feed Rate Adjustment Instructions

1. Loosen the thumb screw.

2. Pull the feed adjustment control rod up to increase the

feed rate and ame height or push down to decrease
the feed rate and ame height.

3. Re-tighten the thumb screw. A new stove has a break

in period. The re characteristics should be checked
again after 5 bags of pellets and adjustments made

if necessary.

K. Ignition Cycles

1. At the beginning of each ignition cycle, it is normal to

see some smoke in the rebox. The smoke will stop
once the re starts.

2. The convection blower will automatically turn on after
your appliance has been burning for approximately
10 minutes.
This blower transfers heat from your appliance into
the room, and will continue to run after the thermostat
has stopped calling for heat until the appliance has
cooled down.

3. Occasionally the appliance may run out of fuel and shut
itself down. When this happens, the red call light will be
on (See Figure 9.3, page 9).

- To restart it, ll the hopper and press the reset
button. When you press the reset button the red
call light will go out. Release the button and the
light will come back on. Continue pushing the
button once a minute until pellets begin to fall into

the repot.

- You should see a re shortly. If not, follow the
instructions on page 9, for “Starting Your First Fire”.

Feed Adjustment Rod located
inside Hopper at Front

Figure 12.1

Bottom of Hopper

Pull Up to

Increase

Push Down to

Decrease

Loosen Thumb Screw

Figure 12.2

12 August 23, 20197074-801C