Heatilator ADVT3428, ADVR3428I, ADVT3428I, ADVT3428IL, ADVR3428IL Owner's Manual Installation And Operation

Model(s):
ADVT3428, ADVR3428
ADVT3428I, ADVT3428IL
ADVR3428I, ADVR3428IL

Owner’s Manual

Installation and Operation

CAUTION

DO NOT DISCARD THIS MANUAL

•

• Important operating and
maintenance instructions
included.

Read, understand and follow
these instructions for safe
installation and operation.

WARNING

If the information in these instruc­tions is not followed exactly, a
fi re may result causing property
damage, personal injury, or death.

• Do not store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of
this or any other appliance.

• What to do if you smell gas:

- Do not try to light any appliance.

- Do not touch any electrical switch. Do not
use any phone in your building.

- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.

- If you cannot reach your gas supplier, call
the fi re department.

• Installation and service must be performed
by a qualifi ed installer, service agency, or

the gas supplier.

This appliance may be installed as an OEM installation
in manufactured home (USA only) or mobile home and
must be installed in accordance with the manufacturer’s
instructions and the manufactured home construction and
safety standard, Title 24 CFR, Part 3280 or Standard for

Installation in Mobile Homes, CAN/CSA Z240MH.

This appliance is only for use with the type(s) of gas
indicated on the rating plate.

DO NOT

DISCARD

•

Leave this manual with
party responsible for
use and operation.

WARNING

HOT SURFACES!

Glass and other surfaces are hot during
operation and cool down.

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as
appliance.

• Alert children and adults to hazards of high
temperatures.

High temperatures may ignite clothing or other
fl ammable materials.

• Keep clothing, furniture, draperies and other combustibles
away.

This appliance has been supplied with an integral
barrier to p revent direct contact with the fi xed g lass
panel. Do NOT operate t he appliance with the bar rier
removed.

Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.

In the Commonwealth of Massachusetts installation must
be performed by a licensed plumber or gas fi tter;

See Table of Contents for location of additional
Commonwealth of Massachusetts requirements.

Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory-
trained professionals, or technicians supervised
by an NFI certifi ed professional.

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/13 1

Read this manual before installing or operating this appliance.

Please retain this owner’s manual for future reference.

A. Congratulations

Congratulations on selecting a Heatilator gas fi replace, an
elegant and clean alternative to wood burning fi replaces.
The Heatilator gas fi replace you have selected is designed
to provide the utmost in safety, reliability, and effi ciency.

As the owner of a new fi replace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.

Homeowner Reference Information

This owner’s manual should be retained for future reference.
We suggest that you keep it with your other important
documents and product manuals.

The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.

Your new Heatilator gas fi replace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heatilator family of fi replace products!

We recommend that you record the following pertinent
information about your fi replace.

Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on fi replace: _____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________

Listing Label Information/Location

Not for use with solid fuel.

Type of Gas

Gas and Electric
Information

(Ne doit pas entre utilise avec un combustible solide).

Type of Gas (Sorte De Gaz):

NATURAL GAS

Minimum Permissible Gas Supply for Purpos es of Input Adjustment .
Approved Minimum (De Gaz) Acceptabl e 0. 0 in w. c. (Po. Col. d’eau)
Maximum Pressure (Pression) 0. 0 in w. c. (Po. Col. d’eau)
Maximum Manifold Pressure (Pression) 0. 0 in w. c. (Po. Col. d’eau)
Minimum Manifold Pressure (Pression) 0. 0 in w. c. (Po. Col. d’eau)
T o tal Electrical Requirements: 000V ac, 00Hz., less than 00 Ampere s

AL TI TUDE : 0-0000 FT . 0000-0000FT .
MAX. INPU T BTUH: 00,000 00,000
MIN. INPU T BTUH: 00,000 00,000
ORIFICE SIZE: #XXXXX #XXXXX

The model information regarding your specifi c fi replace can be found on
the rating plate usually located in the control area of the fi replace.

Heatilator, a brand of Hearth & Home Technologies, Inc.
7571 215th Street West, Lakeville, MN 55044

This appliance must be installed in accordance with local codes, if any; if not, follow ANSI Z223.1
in the USA or CAN/CGA B149 installation codes. (Installer l’appareil selon les codes ou reglements

locaux ou, en l’absence de tels reglements, selon les codes d’installation CAN/CGA-B149.)

ANSI Z21XX-XXXX · CSA 2.XX-MXX · UL307B

IN CANADA

Mode l:

(Modele):

Serial

(Serie):

XXXXXXXX

X XXXXXXX

MADE IN US A

Model Number

Serial Number

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/132

Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Used to address practices not related to personal injury.

Table of Contents

A. Congratulations 2
B. Limited Lifetime Warranty 5

1 Listing and Code Approvals

A. Appliance Certifi cation 7
B. Tempered Glass Specifi cations 7
C. BTU Specifi cations 7
D. High Altitude Installations 7
E. Non-Combustible Materials Specifi cation 7
F. Combustible Materials Specifi cation 7
G. Electrical Codes 7
H. Requirements for the Commonwealth
of Massachusetts 8

User Guide

2 Operating Instructions

A. Gas Fireplace Safety 9
B. Your Fireplace 9
C. Clear Space 10
D. Decorative Doors and Fronts 10
E. Fixed Glass Assembly 10
F. Remote Controls, Wall Controls and Wall Switches 10
G. Before Lighting Fireplace 10
J. After Fireplace is Lit 13
K. Flame Adjustment Control 13
L. Frequently Asked Questions 13

3 Maintenance and Service

A. Maintenance Tasks-Homeowner 14
B. Maintenance Tasks-Qualifi ed Service Technician 15

Installer Guide

4 Getting Started

A. Typical Appliance System 16
B. Design and Installation Considerations 17
C. Tools and Supplies Needed 17
D. Inspect Appliance and Components 17

5 Framing and Clearances

A. Select Appliance Location 18
B. Construct the Appliance Chase 19
C. Clearances 19
D. Mantel and Wall Projections 20

6 Termination Locations

A. Vent Termination Minimum Clearances 21

7 Vent Information and Diagrams

A. Approved Pipe 23
B. Vent Table Key 23
C. Use of Elbows 23
D. Measuring Standards 23
E. Vent Diagrams 24

8 Vent Clearances and Framing

A. Pipe Clearances to Combustibles 34
B. Wall Penetration Framing 34
C. Install the Ceiling Firestop 35
D. Install Attic Insulation Shield 36

9 Appliance Preparation

A. Secure and Level the Appliance 37
B. Top Vent Only 38

10 Install Vent Pipe

A. Assemble Vent Sections (DVP Only) 39
B. Assemble Vent Sections (SLP Only) 40
C. Assemble Slip Sections 40
D. Secure the Vent Sections 41
E. Disassemble Vent Sections 41
F. Install Decorative Ceiling Components (SLP only) 42
G. Install Metal Roof Flashing 43
H. Assemble and Install Storm Collar 44
I. Install Vertical Termination Cap 45
J. Install Decorative Wall Components (SLP only) 45
K. Heat Shield Requirements for Horizontal Termination .

45

L. Install Horizontal Termination Cap 46

11 Shrouds

A. HHT Shrouds 47
B. Field Constructed Shrouds 47

12 Gas Information

A. Fuel Conversion 49
B. Gas Pressure 49
C. Gas Connection 49
D. High Altitude Installations 49

13 Electrical Information

A. Wiring Requirements 50
B. Standing Pilot Ignition System Wiring 50
C. Intellifi re Ignition System Wiring 50
D. Optional Accessories Requirements 50
E. Electrical Service and Repair 51
F. Junction Box Installation 52
G. Wall Switch Installation for Fan (Optional) 52

14 Finishing

A. Mantel and Wall Projections 53
B. Facing Material 54





Heatilator • AVEO Series DV • 4058-210 Rev P • 1/13 3

15 Appliance Setup

A. Remove the Packaging 55
B. Open Front Screen Assembly 55
C. Remove the Shipping Materials 55
D. Remove Fixed Glass Assembly 55
E. Clean the Appliance 55
F. Accessories 55
G. Place the Rockwool 56
H. Place the Lava Rock 56
I. Place the Vermiculite 56
J. Remove Screen Protector 56
K. Unpackage the Hood & Floor Cover 57
L. Install Hood 57
M. Install Floor Cover 57
N. Fixed Glass Assembly 57
O. Close the Screen Assembly 58
P. Air Shutter Setting 58

16 Troubleshooting

A. Standing Pilot Ignition System 59



B. Intellifi re Ignition System 61

17 Reference Materials

A. Appliance Dimension Diagram 63






B. Vent Components Diagrams 64
C. Service Parts 71
D. Contact Information 78

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/134

 = Contains updated information.

B. Limited Lifetime Warranty

g

y

y p

p

y

y

y

y

Hearth & Home Technologies Inc.

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for
HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered compo­nents manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.

WARRANTY PERIOD:

Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.

The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.

Warranty Period HHT Manufactured Appliances and Venting

Parts Labor Gas Wood Pellet

EPA

Wood

Coal Electric Venting

Components Covered

All parts and material except as

1 Year

XXXXXXX

covered by Conditions,

Exclusions, and Limitations

listed

Igniters, electronic components,

lass

and

-installed blowers

2 years

XXX

XXXXX Factor

X Molded refractor

3 years

ears 1 year X X Castings and baffles

5

7 years 3 years X X X

10

ears

Limited

Lifetime

1 year X Burners, logs and refractory

3 yearsXXXXX Firebox and heat exchanger

XFire

HHT chimne

ots and burnpots

Manifold tubes,

and termination

anels

90 Days

4021-645C 12-29-10 Page 1 of 2

XXXXXXX

See conditions, exclusions, and limitations on next page.

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/13 5

All replacement parts

ond warranty period

be

B. Limited Lifetime Warranty (continued)

WARRANTY CONDITIONS:

 7KLVZDUUDQW\RQO\FRYHUV++7DSSOLDQFHVWKDWDUHSXUFKDVHGWKURXJKDQ++7DXWKRUL]HGGHDOHURUGLVWULEXWRU$OLVWRI

++7DXWKRUL]HGGHDOHUVLVDYDLODEOHRQWKH++7EUDQGHGZHEVLWHV
 7KLVZDUUDQW\LVRQO\YDOLGZKLOHWKH++7DSSOLDQFHUHPDLQVDWWKHVLWHRIRULJLQDOLQVWDOODWLRQ
 &RQWDFW\RXULQVWDOOLQJGHDOHUIRUZDUUDQW\VHUYLFH,IWKHLQVWDOOLQJGHDOHULVXQDEOHWRSURYLGHQHFHVVDU\SDUWVFRQWDFW

WKHQHDUHVW++7DXWKRUL]HGGHDOHURUVXSSOLHU$GGLWLRQDOVHUYLFHIHHVPD\DSSO\LI\RXDUHVHHNLQJZDUUDQW\VHUYLFH

IURPDGHDOHURWKHUWKDQWKHGHDOHUIURPZKRP\RXRULJLQDOO\SXUFKDVHGWKHSURGXFW
 &KHFNZLWK\RXUGHDOHULQDGYDQFHIRUDQ\FRVWVWR\RXZKHQDUUDQJLQJDZDUUDQW\FDOO7UDYHODQGVKLSSLQJFKDUJHV

IRUSDUWVDUHQRWFRYHUHGE\WKLVZDUUDQW\

WARRANTY EXCLUSIONS:

7KLVZDUUDQW\GRHVQRWFRYHUWKHIROORZLQJ
 &KDQJHVLQVXUIDFHILQLVKHVDVDUHVXOWRIQRUPDOXVH$VDKHDWLQJDSSOLDQFHVRPHFKDQJHVLQFRORURILQWHULRUDQG

H[WHULRUVXUIDFHILQLVKHVPD\RFFXU7KLVLVQRWDIODZDQGLVQRWFRYHUHGXQGHUZDUUDQW\

 'DPDJHWRSULQWHGSODWHGRUHQDPHOHGVXUIDFHVFDXVHGE\ILQJHUSULQWVDFFLGHQWVPLVXVHVFUDWFKHVPHOWHGLWHPV

RURWKHUH[WHUQDOVRXUFHVDQGUHVLGXHVOHIWRQWKHSODWHGVXUIDFHVIURPWKHXVHRIDEUDVLYHFOHDQHUVRUSROLVKHV

 5HSDLURUUHSODFHPHQWRISDUWVWKDWDUHVXEMHFWWRQRUPDOZHDUDQGWHDUGXULQJWKHZDUUDQW\SHULRG7KHVHSDUWV

LQFOXGHSDLQWZRRGSHOOHWDQGFRDOJDVNHWVILUHEULFNVJUDWHVIODPHJXLGHVOLJKWEXOEVEDWWHULHVDQGWKHGLVFRORU-

DWLRQRIJODVV

 0LQRUH[SDQVLRQFRQWUDFWLRQRUPRYHPHQWRIFHUWDLQSDUWVFDXVLQJQRLVH7KHVHFRQGLWLRQVDUHQRUPDODQGFRP-

SODLQWVUHODWHGWRWKLVQRLVHDUHQRWFRYHUHGE\WKLVZDUUDQW\

 'DPDJHVUHVXOWLQJIURPIDLOXUHWRLQVWDOORSHUDWHRUPDLQWDLQWKHDSSOLDQFHLQDFFRUGDQFHZLWKWKHLQVWDOODWLRQ

LQVWUXFWLRQVRSHUDWLQJLQVWUXFWLRQVDQGOLVWLQJDJHQWLGHQWLILFDWLRQODEHOIXUQLVKHGZLWKWKHDSSOLDQFHIDLOXUHWR

LQVWDOOWKHDSSOLDQFHLQDFFRUGDQFHZLWKORFDOEXLOGLQJFRGHVVKLSSLQJRULPSURSHUKDQGOLQJLPSURSHURSHUD-

WLRQDEXVHPLVXVHFRQWLQXHGRSHUDWLRQZLWKGDPDJHGFRUURGHGRUIDLOHGFRPSRQHQWVDFFLGHQWRULPSURSHUO\
LQFRUUHFWO\SHUIRUPHGUHSDLUVHQYLURQPHQWDOFRQGLWLRQVLQDGHTXDWHYHQWLODWLRQQHJDWLYHSUHVVXUHRUGUDIWLQJ
FDXVHGE\WLJKWO\VHDOHGFRQVWUXFWLRQVLQVXIILFLHQWPDNHXSDLUVXSSO\RUKDQGOLQJGHYLFHVVXFKDVH[KDXVWIDQVRU
IRUFHGDLUIXUQDFHVRURWKHUVXFKFDXVHVXVHRIIXHOVRWKHUWKDQWKRVHVSHFLILHGLQWKHRSHUDWLQJLQVWUXFWLRQV
LQVWDOODWLRQRUXVHRIFRPSRQHQWVQRWVXSSOLHGZLWKWKHDSSOLDQFHRUDQ\RWKHUFRPSRQHQWVQRWH[SUHVVO\DXWKRUL]HG
DQGDSSURYHGE\++7PRGLILFDWLRQRIWKHDSSOLDQFHQRWH[SUHVVO\DXWKRUL]HGDQGDSSURYHGE\++7LQZULWLQJ

DQGRULQWHUUXSWLRQVRUIOXFWXDWLRQVRIHOHFWULFDOSRZHUVXSSO\WRWKHDSSOLDQFH
 1RQ++7YHQWLQJFRPSRQHQWVKHDUWKFRPSRQHQWVRURWKHUDFFHVVRULHVXVHGLQFRQMXQFWLRQZLWKWKHDSSOLDQFH
 $Q\SDUWRIDSUHH[LVWLQJILUHSODFHV\VWHPLQZKLFKDQLQVHUWRUDGHFRUDWLYHJDVDSSOLDQFHLVLQVWDOOHG

 ++7¶VREOLJDWLRQXQGHUWKLVZDUUDQW\GRHVQRWH[WHQGWRWKHDSSOLDQFH¶VFDSDELOLW\WRKHDWWKHGHVLUHGVSDFH,QIRUPD-

WLRQLVSURYLGHGWRDVVLVWWKHFRQVXPHUDQGWKHGHDOHULQVHOHFWLQJWKHSURSHUDSSOLDQFHIRUWKHDSSOLFDWLRQ&RQVLGHU-

DWLRQPXVWEHJLYHQWRDSSOLDQFHORFDWLRQDQGFRQILJXUDWLRQHQYLURQPHQWDOFRQGLWLRQVLQVXODWLRQDQGDLUWLJKWQHVVRI

WKHVWUXFWXUH

This warranty is void if:

 7KHDSSOLDQFHKDVEHHQRYHUILUHGRURSHUDWHGLQDWPRVSKHUHVFRQWDPLQDWHGE\FKORULQHIOXRULQHRURWKHUGDPDJLQJ

FKHPLFDOV2YHUILULQJFDQEHLGHQWLILHGE\EXWQRWOLPLWHGWRZDUSHGSODWHVRUWXEHVUXVWFRORUHGFDVWLURQEXEEOLQJ

FUDFNLQJDQGGLVFRORUDWLRQRIVWHHORUHQDPHOILQLVKHV
 7KHDSSOLDQFHLVVXEMHFWHGWRSURORQJHGSHULRGVRIGDPSQHVVRUFRQGHQVDWLRQ
 7KHUHLVDQ\GDPDJHWRWKHDSSOLDQFHRURWKHUFRPSRQHQWVGXHWRZDWHURUZHDWKHUGDPDJHZKLFKLVWKHUHVXOWRIEXW

QRWOLPLWHGWRLPSURSHUFKLPQH\RUYHQWLQJLQVWDOODWLRQ

LIMITATIONS OF LIABILITY:

 7KHRZQHU¶VH[FOXVLYHUHPHG\DQG++7¶VVROHREOLJDWLRQXQGHUWKLVZDUUDQW\XQGHUDQ\RWKHUZDUUDQW\H[SUHVVRU

LPSOLHGRULQFRQWUDFWWRUWRURWKHUZLVHVKDOOEHOLPLWHGWRUHSODFHPHQWUHSDLURUUHIXQGDVVSHFLILHGDERYH,QQR

HYHQWZLOO++7EHOLDEOHIRUDQ\LQFLGHQWDORUFRQVHTXHQWLDOGDPDJHVFDXVHGE\GHIHFWVLQWKHDSSOLDQFH6RPHVWDWHV

GRQRWDOORZH[FOXVLRQVRUOLPLWDWLRQRILQFLGHQWDORUFRQVHTXHQWLDOGDPDJHVVRWKHVHOLPLWDWLRQVPD\QRWDSSO\WR\RX

7KLVZDUUDQW\JLYHV\RXVSHFLILFULJKWV\RXPD\DOVRKDYHRWKHUULJKWVZKLFKYDU\IURPVWDWHWRVWDWH(;&(3772

7+((;7(173529,'('%</$:++70$.(612(;35(66:$55$17,(627+(57+$17+(:$55$17<

63(&,),('+(5(,17+('85$7,212)$1<,03/,(':$55$17<,6/,0,7('72'85$7,212)7+(

(;35(66(':$55$17<63(&,),('$%29(

4021-645C 12-29-10 Page 2 of 2

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/136

1

1

Listing and Code Approvals

A. Appliance Certifi cation

MODELS: ADVT3428 Series, ADVR3428 Series
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Vented Gas Fireplace Heater
STANDARD: ANSI Z21.88a-2007•CSA2.33a-2007

NOTICE: This installation must conform with local codes

or, in the absence of local codes, with the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, or the Natural Gas and
Propane Installation Code, CSA B149.1.

• A manufactured home (USA only) or mobile home OEM

installation must conform with the (U.S.) Manufactured

Home Construction and Safety Standard, Title 24 CFR,
Part 3280 or, when such a standard is not applicable, the
Standard for Fire Safety Criteria for Manufactured Home
Installation Sites and Communities, ANSI/NFPA 501A,
in the United States, or the Mobile Homes Standard,
CAN/CSA Z240 MH Series in Canada.

• This appliance complies with the installation requirements

for HUD.

NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.

This appliance is tested and approved as either supplemental
room heat or as a decorative appliance. It should not be fac­tored as primary heat in residential heating calculations.

B. Tempered Glass Specifi cations

Hearth & Home Technologies appliances manufactured
with tempered glass may be installed in hazardous loca­tions such as bathtub enclosures as defi ned by the Con-
sumer Product Safety Commission (CPSC). The tempered
glass has been tested and certifi ed to the requirements
of ANSI Z97.1 and CPSC 16 CFR 1202 (Safety Glazing
Certifi cation Council SGCC# 1595 and 1597. Architectural
Testing, Inc. Reports 02-31919.01 and 02-31917.01).

This statement is in compliance with CPSC 16 CFR Sec-
tion 1201.5 “Certifi cation and labeling requirements” which
refers to 15 U.S. Code (USC) 2063 stating “…Such cer­tifi cate shall accompany the product or shall otherwise be
furnished to any distributor or retailer to whom the product
is delivered.”

Some local building codes require the use of tempered
glass with permanent marking in such locations. Glass
meeting this requirement is available from the factory.
Please contact your dealer or distributor to order.

C. BTU Specifi cations

Maximum

Models

ADVR3428
ADVT3428 18,000 12,750

ADVR3428I
ADVT3428I

ADVR3428IL
ADVT3428IL

Input

BTU/h

18,000 12,750

15,500 --

Minimum

Input

BTU/h

Orifi ce

Size

(DMS)

#46

.081

#46

.081

#56

.0465

D. High Altitude Installations

NOTICE: If the heating value of the gas has been reduced,

these rules do not apply . Check with your local gas utility or
authorities having jurisdiction.

When installing above 2000 feet elevation:

• In the USA: Reduce input rate 4% for each 1000 feet
above 2000 feet.

• In CANADA: Reduce input rate 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.

Check with your local gas utility to determine proper
orifi ce size.

E. Non-Combustible Materials Specifi cation

Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.

Materials that are reported as passing ASTM E 136,

Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750 ºC shall be considered

non-combustible materials.

F. Combustible Materials Specifi cation

Materials made of or surfaced with wood, compressed
paper, plant fi bers, plastics, or other material that can ig-
nite and burn, whether fl ame proofed or not, or plastered
or unplastered shall be considered combustible materials.

G. Electrical Codes

NOTICE: This appliance must be electrically wired

and grounded in accordance with local codes or, in the
absence of local codes, with National Electric Code

ANSI/NFPA 70-latest edition or the Canadian Electric
Code CSA C22.1.

• A 1 10-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in
compliance with the applicable electrical codes, when
it is installed in locations such as in bathrooms or near
sinks.

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/13 7

Note: The following requirements reference various
Massachusetts and national codes not contained in this
document.

H. Requirements for the Commonwealth of
Massachusetts

For all side wall horizontally vented gas fueled equipment
installed in every dwelling, building or structure used in
whole or in part for residential purposes, including those
owned or operated by the Commonwealth and where the
side wall exhaust vent termination is less than seven (7)
feet above fi nished grade in the area of the venting, in-
cluding but not limited to decks and porches, the following
requirements shall be satisfi ed:

Installation of Carbon Monoxide Detectors

At the time of installation of the side wall horizontal
vented gas fueled equipment, the installing plumber or
gas fi tter shall observe that a hard wired carbon mon-
oxide detector with an alarm and battery back-up is
installed on the fl oor level where the gas equipment is
to be installed. In addition, the installing plumber or gas
fi tter shall observe that a battery operated or hard wired
carbon monoxide detector with an alarm is installed on
each additional level of the dwelling, building or struc­ture served by the side wall horizontal vented gas fueled
equipment. It shall be the responsibility of the property
owner to secure the services of qualifi ed licensed profes-
sionals for the installation of hard wired carbon monoxide
detectors.

In the event that the side wall horizontally vented gas
fueled equipment is installed in a crawl space or an attic,
the hard wired carbon monoxide detector with alarm and
battery back-up may be installed on the next adjacent
fl oor level.

In the event that the requirements of this subdivision can
not be met at the time of completion of installation, the
owner shall have a period of thirty (30) days to comply
with the above requirements; provided, however, that dur­ing said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.

Approved Carbon Monoxide Detectors

Each carbon monoxide detector as required in accor­dance with the above provisions shall comply with NFPA
720 and be ANSI/UL 2034 listed and IAS certifi ed.

Signage

A metal or plastic identifi cation plate shall be permanently
mounted to the exterior of the building at a minimum
height of eight (8) feet above grade directly in line with
the exhaust vent terminal for the horizontally vented gas
fueled heating appliance or equipment. The sign shall
read, in print size no less than one-half (1/2) in. in size,

“GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL
OBSTRUCTIONS”.

Inspection

The state or local gas inspector of the side wall horizon­tally vented gas fueled equipment shall not approve the
installation unless, upon inspection, the inspector ob­serves carbon monoxide detectors and signage installed
in accordance with the provisions of 248 CMR 5.08(2)(a)1
through 4.

Exemptions

The following equipment is exempt from 248 CMR

5.08(2)(a)1 through 4:

• The equipment listed in Chapter 10 entitled “Equipment
Not Required To Be Vented” in the most current edition
of NFPA 54 as adopted by the Board; and

• Product Approved side wall horizontally vented gas
fueled equipment installed in a room or structure
separate from the dwelling, building or structure used
in whole or in part for residential purposes.

MANUFACTURER REQUIREMENTS
Gas Equipment Venting System Provided

When the manufacturer of Product Approved side wall
horizontally vented gas equipment provides a venting
system design or venting system components with the
equipment, the instructions provided by the manufacturer
for installation of the equipment and the venting system
shall include:

• Detailed instructions for the installation of the venting
system design or the venting system components;
and

• A complete parts list for the venting system design or
venting system.

Gas Equipment Venting System NOT Provided

When the manufacturer of a Product Approved side
wall horizontally vented gas fueled equipment does not
provide the parts for venting the fl ue gases, but identi-
fi es “special venting systems”, the following requirements
shall be satisfi ed by the manufacturer:

• The referenced “special venting system” instructions
shall be included with the appliance or equipment
installation instructions; and

• The “special venting systems” shall be Product
Approved by the Board, and the instructions for that
system shall include a parts list and detailed installation
instructions.

A copy of all installation instructions for all Product Ap­proved side wall horizontally vented gas fueled equip­ment, all venting instructions, all parts lists for venting
instructions, and/or all venting design instructions shall
remain with the appliance or equipment at the completion
of the installation.

See Gas Connection section for additional Common­wealth of Massachusetts requirements.

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/138

2

User Guide

2

Operating Instructions

A. Gas Fireplace Safety

WARNING

HOT SURFACES!

Glass and other surfaces are hot
during operation and cool down.

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULL Y SUPERVISE children in

same room as appliance.

• Alert children and adults to hazards of high
temperatures.

High temperatures may ignite clothing or other

fl ammable materials.

• Keep clothing, furniture, draperies and other
combustibles away.

This appliance has been supplied with an integral
barrier to prevent direct contact with the fi xed glass
panel. Do NOT operate the appliance with the barrier
removed.

Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.

If you expect that small children or vulnerable adults may
come into contact with this fi replace, the following precau-
tions are recommended:

• Install a physical barrier such as:

- A decorative fi rescreen.

- Adjustable safety gate.

• Install a switch lock or a wall/remote control with child
protection lockout feature.

• Keep remote controls out of reach of children.

• Never leave children alone near a hot fi replace, whether
operating or cooling down.

• Teach children to NEVER touch the fi replace.

• Consider not using the fi replace when children will be
present.

Contact your dealer for more information, or visit: www.
hpba.org/safety-information.

To prevent unintended operation when not using your
fi replace for an extended period of time (summer months,
vacations, trips, etc):

• Remove batteries from remote controls.

• Turn off wall controls.

• Unplug 3 volt adapter plug and remove batteries on IPI
models.

• Turn off gas controls valve on standing pilot models.

When lighting the pilot light on fi replaces with a standing
pilot, remove the fi xed glass assembly so you can detect
presence of residual gas build-up. See Standing Pilot
Lighting instructions and Maintenance Tasks.

B. Y our Fireplace

WARNING! DO NOT operate fi replace before reading and
understanding operating instructions. Failure to operate

fi replace according to operating instructions could cause
fi re or injury.

Figure 2.1 General Operating Parts

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/13 9

DECORATIVE DOORS

(NOT SHOWN)

SECTION 2.D.

FIXED GLASS ASSEMBLY

(NOT SHOWN)

SECTION 2.E.

CLEAR SPACE

SECTION 2.C.

HEARTH

(not required)

MANTEL

C. Clear Space

WARNING! DO NOT place combustible objects in front of
the fi replace or block louvers. High temperatures may start
a fi re. See Figure 2.2.

Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.

3 FT. IN FRONT OF FIREPLACE

CLEAR SPACE

Figure 2.2 Clear Space

E. Fixed Glass Assembly

See Section 14.N.

F. Remote Controls, Wall Controls and Wall
Switches

Follow the instructions supplied with the control installed
to operate your fi replace:

For safety:

• Install a switch lock or a wall/remote control with child
protection lockout feature.

• Keep remote controls out of reach of children.

See your dealer if you have questions.

G. Before Lighting Fireplace

Before operating this fi replace for the fi rst time, have a
qualifi ed service technician:

• Verify all shipping materials have been removed from
inside and/or underneath the fi rebox.

• Review proper placement of logs, rockwool and/or other
decorative materials.

• Check the wiring.

• Check the air shutter adjustment.

• Ensure that there are no gas leaks.

• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.

D. Decorative Doors and Fronts

WARNING! Risk of Fire! Install ONLY doors or fronts

approved by Hearth & Home Technologies. Unapproved
doors or fronts may cause fi replace to overheat.

This fi replace has been supplied with an integral barrier to
prevent direct contact with the fi xed glass panel. DO NOT
operate the fi replace with the barrier removed.

Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install
one.

For more information refer to the instructions supplied
with your decorative door or front.

WARNING! Risk of Fire or Asphyxiation! DO NOT oper­ate fi replace with fi xed glass assembly removed.

Determine if this fi replace has a standing pilot or an
Intellifi re ignition system. Ask your dealer or open control
access panel, look at gas valve assembly.

• A standing pilot ignition will have a red or black ignitor
button (refer to Figure 2.3).

• An Intellifi re ignition system will not have a button.

Ignitor Button

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/1310

Figure 2.3 Ignitor Button

H. Lighting Instructions (IPI)

The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery
life, remove them when using the transformer.

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fi re or explosion

may result causing property damage, personal injury or loss of life.

A. This appliance is equipped with an

intermittent pilot ignition (IPI) device
which automatically lights the burn­er. DO NOT try to light the burner by
hand.

B. BEFORE LIGHTING, smell all around

the appliance area for gas. Be sure to
smell next to the fl oor because some
gas is heavier than air and will settle
on the fl oor.

WHA T TO DO IF YOU SMELL GAS

• DO NOT try to light any appliance.

• DO NOT touch any electric switch; do
not use any phone in your building.

WARNING:

DO NOT CONNECT LINE VOLT­AGE (110/120 VAC OR 220/240
V AC) TO THE CONTROL V ALVE.

Improper installation, adjustment, al­teration, service or maintenance can
cause injury or property damage. Re­fer to the owner’s information manual
provided with this appliance.

This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.

If not installed, operated, and main­tained in accordance with the manufac­turer’s instructions, this product could
expose you to substances in fuel or
fuel combustion which are known to the
State of California to cause cancer, birth
defects, or other reproductive harm.

Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.

• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.

• If you cannot reach your gas sup­plier, call the fi re department.

C. DO NOT use this appliance if any

part has been under water. Imme­diately call a qualifi ed service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.

CAUTION:

Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gaso­line and other liquids having fl ammable
vapors away.

DO NOT operate the appliance with
fi xed glass assembly removed, cracked
or broken. Replacement of the fi xed
glass assembly should be done by a
licensed or qualifi ed service person.

NOT FOR USE

WITH SOLID FUEL

For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.

Also Certifi ed for Installation in a
Bedroom or a Bedsitting Room.

For assistance or additional informa­tion, consult a qualifi ed installer, ser-
vice agency or the gas supplier.

LIGHTING

INSTRUCTIONS (IPI)

1. This appliance is equipped with an ignition

device which automatically lights the burner.

DO NOT try to light the burner by hand.

GAS

VALVE

2. Wait fi ve (5) minutes to clear out any gas.

Then smell for gas, including near the fl oor. If
you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this la­bel. If you do not smell gas, go to next step.

3. To light the burner:
Equipped with wall switch: Turn ON/OFF switch

to ON.

Equipped with remote or wall control: Press

ON or FLAME button.

Equipped with thermostat: Set temperature to

desired setting.

4. If the appliance does not light after three tries,
call your service technician or gas supplier.

TO TURN OFF

GAS TO APPLIANCE

1. Equipped with wall switch: Turn ON/OFF switch

to OFF.

Equipped with remote or wall control: Press

OFF button.

Equipped with thermostat: Set temperature to

lowest setting.

2. Service technician should turn off electric
power to the control when performing service.

593-913G

Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.

For additional information on operating your

Final inspection by

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/13 11

J. Lighting Instructions (Standing Pilot)

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fi re or explosion

may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which

must be lighted by hand. When
lighting the pilot, follow these in­structions exactly.

B. BEFORE LIGHTING, smell all around

the appliance area for gas. Be sure to
smell next to the fl oor because some
gas is heavier than air and will settle
on the fl oor.

WHA T TO DO IF YOU SMELL GAS

• DO NOT try to light any appliance.

• DO NOT touch any electric switch; do
not use any phone in your building.

• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.

WARNING:

DO NOT CONNECT 110 VAC TO
THE CONTROL VALVE.

Improper installation, adjustment, al­teration, service or maintenance can
cause injury or property damage. Re­fer to the owner’s information manual
provided with this appliance.

This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.

If not installed, operated, and main­tained in accordance with the man­ufacturer’s instructions, this product
could expose you to substances in fuel
or fuel combustion which are known to
the State of California to cause can­cer, birth defects, or other reproductive
harm.

Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.

For additional information on operating your

Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.

• If you cannot reach your gas sup­plier, call the fi re department.

C. Use only your hand to push in or

turn the gas control knob. Never use
tools. If the knob will not push in or
turn by hand, DO NOT try to repair
it, call a qualifi ed service technician.
Force or attempted repair may re­sult in a fi re or explosion.

D. DO NOT use this appliance if any

part has been under water. Imme­diately call a qualifi ed service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.

CAUTION:

Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gaso­line and other liquids having fl ammable
vapors away.

DO NOT operate the appliance with
fi xed glass assembly removed, cracked
or broken. Replacement of the fi xed
glass assembly should be done by a
licensed or qualifi ed service person.

NOT FOR USE

WITH SOLID FUEL

For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.

Also Certifi ed for Installation in a
Bedroom or a Bedsitting Room.

For assistance or additional informa­tion, consult a qualifi ed installer, ser-
vice agency or the gas supplier.

Final inspection by

1. Open control access panel.

2. Turn off all electric power to

3. Push in gas control knob

Note: Knob cannot be turned from “PILOT” to “OFF”
unless knob is pushed in slightly. DO NOT force.

4. Open the fi xed glass assembly. You may need to

5. Wait fi ve (5) minutes to clear out any gas. Then

6. Find the pilot. The pilot is inside

7. Turn knob on gas control counterclockwise

8. Push in control knob all the way and hold in. Immedi-

9. Reinstall fi xed glass assembly. Reinstall decorative

10. Turn gas control knob counterclockwise

11. Turn on all electric power to the appliance.

12. To light burner, turn the wall control or on/off switch

1. Turn off all electric power to the appliance if ser-

2. Open control access panel.

3. Move switch to “OFF” position.

4. Push in gas control knob slightly and turn clock-

5. Close control access panel.

LIGHTING

INSTRUCTIONS

the appliance.

slightly and turn clockwise

to “OFF”.

remove the decorative front.

smell for gas, including near the fl oor. If you smell
gas, STOP! Follow “B” in the Safety
Information located on the left side
of this label. If you don’t smell gas,
go to next step.

combustion chamber next to the
main burner

to “PILOT”.

ately depress red or black piezo button. It may require
several depressions of the red or black piezo button
until PILOT lights. If PILOT light does not light after
10 seconds, return to step 3. Continue to hold the
control knob in for about one minute after the pilot is
lit. Release knob and it will pop back out. Pilot should
remain lit. If it goes out, repeat steps 3 through 6.

• If knob does not pop up when released, stop and
immediately call your service technician or gas
supplier.

• If the pilot will not stay lit after several tries, turn
the gas control knob to “OFF” and call your ser­vice technician or gas supplier.

front.

to “ON”. Close access panel.

to “ON”.

TO TURN OFF

GAS TO APPLIANCE

vice is to be performed.

wise to OFF”. DO NOT force.

464-903H

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/1312

J. After Fireplace is Lit

Initial Break-in Procedure

• The fireplace should be run three to four hours
continuously on high.

• Turn the fi replace off and allow it to completely cool.

• Remove fi xed glass assembly. See Section 14.N.

• Clean fi xed glass assembly. See Section 3.

• Replace the fi xed glass assembly and run continuously
on high an additional 12 hours.

This cures the materials used to manufacture the fi re-
place.

Indicator

NOTICE! Open windows for air circulation during fi replace

break-in.

• Some people may be sensitive to smoke and

odors.

• Smoke detectors may activate.

K. Flame Adjustment Control

Some appliances come equipped with a high/low fl ame
adjustment control.

• Open control access panel

• Compare your valve to Figures 2.4 & 2.5.

• Adjust the fl ame by turning knob as indicated in the photo
matching your valve.

HILO

Figure 2.4 DEXEN Valve - IntelliFire Ignition System

Indicator

HI LO

Figure 2.5 SIT Valve - Standing Pilot Ignition System

L. Frequently Asked Questions

ISSUE SOLUTIONS

Condensation on the glass This is a result of gas combustion and temperature variations. As the appliance warms, this

condensation will disappear.

Blue fl ames This is a result of normal operation and the fl ames will begin to yellow as the appliance is allowed

to burn for 20 to 40 minutes.

Odor from appliance When fi rst operated, this appliance may release an odor for the fi rst several hours. This is caused

by the curing of materials from manufacturing. Odor may also be released from fi nishing materials
and adhesives used near the appliance. These circumstances may require additional curing
related to the installation environment.

Film on the glass This is a normal result of the curing process of the paint and logs. Glass should be cleaned within

3 to 4 hours of initial burning. A non-abrasive cleaner such as gas appliance glass cleaner may be
necessary. See your dealer.

Metallic noise Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the

sound produced by a furnace or heating duct. This noise does not affect the operation or longevity
of the appliance.

Is it normal to see the pilot
fl ame burn continually?

In an IntelliFire ignition system (IPI), the pilot fl ame should turn off when appliance is turned off.
Some optional control systems available with IPI models may allow pilot fl ame to remain lit. In a
standing pilot system the pilot will always stay on.

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/13 13

3

3

Maintenance and Service

Any safety screen or guard removed for servicing must be
replaced prior to operating the fi replace.

When properly maintained, your fi replace will give you
many years of trouble-free service. We recommend an­nual service by a qualifi ed service technician.

A. Maintenance Tasks-Homeowner

Installation and repair should be done by a qualifi ed
service technician only. The fi replace should be inspect-
ed before use and at least annually by a professional

service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service ap­pointment.

More frequent cleaning may be required due to lint from
carpeting or other factors. Control compartment, burner
and circulating air passageway of the fi replace must be
kept clean.

CAUTION! Risk of Burns! The fi replace should be

turned off and cooled before servicing.

Glass Cleaning

Frequency: Seasonally
By: Homeowner

Tools Needed: Protective gloves, glass cleaner, drop

cloth and a stable work surface.

CAUTION! Handle fi xed glass assembly with care.

Glass is breakable.

• Avoid striking, scratching or slamming glass

• Avoid abrasive cleaners

• DO NOT clean glass while it is hot

• Prepare a work area large enough to accommodate fi xed

glass assembly and door frame by placing a drop cloth
on a fl at, stable surface.

Note: Fixed glass assembly and gasketing may have
residue that can stain carpeting or fl oor surfaces.

• Remove door or decorative front from fi replace and set

aside on work surface.

• See Section 14.N for instructions to remove fi xed glass

assembly.

• Clean glass with a non-abrasive commercially available

cleaner.

- Light deposits: Use a soft cloth with soap and water

- Heavy deposits: Use commercial fi replace glass cleaner
(consult with your dealer)

• Carefully set fi xed glass assembly in place on fi replace.
Hold glass in place with one hand and secure glass
latches with the other hand.

• Reinstall door or decorative front.

Doors, Surrounds, Fronts

Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface

• Assess condition of screen and replace as necessary.

• Inspect for scratches, dents or other damage and repair
as necessary.

• Check that louvers are not blocked.

• Vacuum and dust surfaces.

Remote Control

Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote control

instructions.

• Locate remote control transmitter and receiver.

• Verify operation of remote. Refer to remote control
operation instructions for proper calibration and setup
procedure.

• Place batteries as needed in remote transmitters and
battery-powered receivers.

• Place remote control out of reach of children.

If not using your fi replace for an extended period of time
(summer months, vacations/trips, etc), to prevent unin­tended operation:

• Remove batteries from remote controls.

• Unplug 3 volt adapter plug on IPI models.

Venting

Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.

• Inspect venting and termination cap for blockage or
obstruction such plants, bird nests, leaves, snow, debris,
etc.

• Verify termination cap clearance to subsequent
construction (building additions, decks, fences, or
sheds). See Section 6.

• Inspect for corrosion or separation.

• Verify weather stripping, sealing and fl ashing remains
intact.

• Inspect draft shield to verify it is not damaged or
missing.

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/1314

B. Maintenance Tasks-Qualifi ed Service
Technician

The following tasks must be performed by a qualifi ed
service technician.

Gasket Seal and Glass Assembly Inspection

Frequency: Annually
By: Qualifi ed Service T echnician
Tools needed: Protective gloves, drop cloth and a stable

work surface.

• Inspect gasket seal and its condition.

• Inspect fi xed glass assembly for scratches and nicks
that can lead to breakage when exposed to heat.

• Confi rm there is no damage to glass or glass frame.
Replace as necessary.

• Verify that fi xed glass assembly is properly retained and
attachment components are intact and not damaged.
Replace as necessary.

Logs

Frequency: Annually
By: Qualifi ed Service T echnician
Tools needed: Protective gloves.

• Inspect for damaged or missing logs. Replace as
necessary.

• Verify correct log placement and no fl ame impingement
causing sooting. Correct as necessary.

Firebox

Frequency: Annually
By: Qualifi ed Service T echnician
Tools needed: Protective gloves, sandpaper, steel wool,

cloths, mineral spirits, primer and touch-up paint.

• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.

• Replace fi replace if fi rebox has been perforated.

Burner Ignition and Operation

Frequency: Annually
By: Qualifi ed Service T echnician
Tools needed: Protective gloves, vacuum cleaner, whisk

broom, fl ashlight, voltmeter, indexed drill bit set, and a
manometer.

• Verify burner is properly secured and aligned with pilot
or igniter.

• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.

• Replace rockwool with new dime-size pieces. DO NOT
block ports or obstruct lighting paths. Refer to Section

14.G. for proper rockwool placement.

• Verify batteries have been removed from battery back­up IPI systems to prevent premature battery failure or
leaking.

• Check for smooth lighting and ignition carryover to all
ports. Verify that there is no ignition delay.

• Inspect for lifting or other fl ame problems.

• Verify air shutter setting is correct. See Section 14.P.
for required air shutter setting. Verify air shutter is clear
of dust and debris.

• Inspect orifi ce for soot, dirt and corrosion. Verify orifi ce
size is correct. See Service Parts List for proper orifi ce
sizing.

• Verify manifold and inlet pressures. Adjust regulator as
required.

• Inspect pilot fl ame pattern and strength. See Figure 3.1
and 3.2 for proper pilot fl ame pattern. Clean or replace
orifi ce spud as necessary.

• Inspect thermocouple/thermopile or IPI fl ame sensing
rod for soot, corrosion and deterioration. Polish with fi ne
steel wool or replace as required.

• Verify thermocouple/thermopile or IPI millivolt output.
Replace as necessary.

Control Compartment and Firebox Top

Frequency: Annually
By: Qualifi ed Service T echnician
Tools needed: Protective gloves, vacuum cleaner, dust

cloths

• Vacuum and wipe out dust, cobwebs, debris or pet hair .
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.

• Remove all foreign objects.

• Verify unobstructed air circulation.

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/13 15

Figure 3.1 IPI Pilot Flame Patterns

Figure 3.2 Standing Pilot Flame Patterns

4

Installer Guide

Horizontal

Termination

Cap

(SECTION M)

4

Getting Started

A. T ypical Appliance System

NOTICE: Illustrations and photos refl ect typical installations and are for design purposes only. Illustrations/diagrams are not

drawn to scale. Actual product may vary from pictures in manual

Note: D ual venting confi gurations
ARE NOT allowed. Appliance
MUST be vented EITHER vertically
OR horizontally.

(SECTION 10)

Noncombustible roof
flashing maintains minimum
clearance around pipe
(SECTION 10)

Storm Collar
(SECTION 10)

Vent pipe penetrates roof,
preferably without affecting
roof rafters
(SECTION 8)

Vent Pipe
(SECTIONS 7, 8, 10)

Ceiling Firestop
on floor of attic
(SECTION 8)

Framing/Header
(SECTION 5)

Attic insulation shield (not shown) must be used here to
keep insulation away from vent pipe if attic is insulated.
(SECTION 8)

Framing Headed off
in Ceiling Joists
(SECTION 8)

Optional

Wall Switch

Mantel & Mantel Leg
(SECTION 13)

Surround

Hearth Extension
(not required)

Gas Line
(SECTION 11)

Figure 4.1 Typical System

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/1316

B. Design and Installation Considerations

Heatilator direct vent gas appliances are designed to op­erate with all combustion air siphoned from outside of the
building and all exhaust gases expelled to the outside. No
additional outside air source is required.

Installation MUST comply with local, regional, state and
national codes and regulations. Consult insurance carrier,
local building inspector, fi re offi cials or authorities having
jurisdiction over restrictions, installation inspection and
permits.

Before installing, determine the following:

• Where the appliance is to be installed.

• The vent system confi guration to be used.

• Gas supply piping.

• Electrical wiring requirements.

• Framing and fi nishing details.

• Whether optional accessories—devices such as a fan,

wall switch, or remote control—are desired.

Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. For
assistance or additional information, consult a qualifi ed
service technician, service agency or your dealer.

C. Tools and Supplies Needed

Before beginning the installation be sure that the following
tools and building supplies are available.

Tape measure Framing material
Pliers Flat blade screwdriver
Hammer Phillips screwdriver
Gloves Framing square
Voltmeter Electric drill and bits (1/4 in.)
Plumb line Safety glasses
Level Reciprocating saw
Manometer
Non-corrosive leak check solution
1/2 - 3/4 in. length, #6 or #8 Self-drilling screws
Caulking material (300ºF minimum continuous expo-

sure rating)
One 1/4 in. female connection (for optional fan).

D. Inspect Appliance and Components

• Carefully remove the appliance and components from
the packaging.

• The vent system components and decorative doors and
fronts may be shipped in separate packages.

• If packaged separately, the log set and appliance grate
must be installed.

• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.

• Read all of the instructions before starting the installation.
Follow these instructions carefully during the installation
to ensure maximum safety and benefi t.

WARNING! Risk of Fire or Explosion! Damaged parts

could impair safe operation. DO NOT install damaged, in­complete or substitute components. Keep appliance dry.

Hearth & Home Technologies disclaims any responsibility for,
and the warranty will be voided by, the following actions:

• Installation and use of any damaged appliance or vent system
component.

• Modifi cation of the appliance or vent system.

• Installation other than as instructed by Hearth & Home
Technologies.

• Improper positioning of the gas logs or the glass door.

• Installation and/or use of any component part not approved
by Hearth & Home Technologies.

Any such action may cause a fi re hazard.

WARNING! Risk of Fire, Explosion or Electric Shock!
DO NOT use this appliance if any part has been under wa-

ter. Call a qualifi ed service technician to inspect the appli-
ance and to replace any part of the control system and/or
gas control which has been under water.

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/13 17

5

5

ABCDEFG

inches

34 31 1/4 12 34 36 5/8 44 3/4 35

mm

864 794 305 864 930 1137 889

Model

ADVT3428

ADVR3428

Framing and Clearances

A. Select Appliance Location

When selecting a location for the appliance it is important
to consider the required clearances to walls (see Fig­ure 5.1).

WARNING! Risk of Fire or Burns! Provide adequate

clearance around air openings and for service access. Due
to high temperatures, the appliance should be located out
of traffi c and away from furniture and draperies.

B

1/2 in. (13 mm)

min. appliance

to combustibles

Drywall

B

A

Top Vent

One 90° elbow

Horiz Term

NOTICE: Illustrations refl ect typical installations and are

FOR DESIGN PURPOSES ONLY. Illustrations/diagrams
are not drawn to scale. Actual installation may vary due to
individual design preference.

1 in. (25 mm)

min. pipe to

combustibles

D

A

G

Alcove

Installation

C

(1219 mm)

maximum

1/2 in. (13 mm) min.

48 in.

Rear vent

One 45° elbow

Horiz Term

D

appliance to

combustibles

A

E

1 in. (25 mm)

min. pipe to

combustibles

A

E

In addition to these framing dimensions, also reference the
following sections:

• Clearances and Mantel Projections (Sections 3.C. and 3.D.)

• Vent Clearances and Framing (Section 6)

Rear Vent

One 90° elbow

Vert Term

No elbows

Horiz Term

A

Two 90° elbows

C

Rear Vent

Horiz Term

A

F

F

Figure 5.1 Appliance Locations

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/1318

Model

A

Rough Opening

(Width)

B

Rough Opening

(Height)

C

Rough Opening

(Depth)

D

Rough Opening

(DVP Pipe)

D

Rough Opening

(SLP Pipe)

inches

34 31 1/4 12 10 8 3/4

mm

864 794 305 254 222

ADVT3428

ADVR3428

B. Construct the Appliance Chase

A chase is a vertical box-like structure built to enclose the
gas appliance and/or its vent system. In cooler climates
the vent should enclosed inside the chase.

NOTICE:

fi restops and construction of the chase may vary with the
type of building. These instructions are not substitutes for the
requirements of local building codes. Therefore, you MUST
check local building codes to determine the requirements
to these steps.

Chases should be constructed in the manner of all out­side walls of the home to prevent cold air drafting prob­lems. The chase should not break the outside building
envelope in any manner.

Walls, ceiling, base plate and cantilever fl oor of the chase
should be insulated. Vapor and air infi ltration barriers
should be installed in the chase as per regional codes for
the rest of the home. Additionally, in regions where cold
air infi ltration may be an issue, the inside surfaces may
be sheetrocked and taped for maximum air tightness.

To further prevent drafts, the wall shield and ceiling
fi restops should be caulked with caulk with a minimum of

Treatment of ceiling fi restops and wall shield

Must maintain

1 in. (25 mm)

clearance

Note: The 2x4 must be installed
with the narrow side facing up
(on edge) to maintain clearance
to pipe for top vent appliance.

Combustible flooring may be installed next
to the front of the appliance.

Clearance to Ceiling

30 in. (762 mm)

0 in. to level

of standoffs

300ºF continuous exposure rating to seal gaps. Gas line
holes and other openings should be caulked with caulk
with a minimum of 300ºF continuous exposure rating or
stuffed with unfaced insulation. If the appliance is being
installed on a cement slab, a layer of plywood may be
placed underneath to prevent conducting cold up into the
room.

C. Clearances

NOTICE: Install appliance on hard metal or wood surfaces

extending full width and depth. DO NOT install directly on
carpeting, vinyl, tile or any combustible material other than
wood.

WARNING! Risk of Fire! Maintain specifi ed air space

clearances to appliance and vent pipe:

• Insulation and other materials must be secured to
prevent accidental contact.

• The chase must be properly blocked to prevent blown
insulation or other combustibles from entering and
making contact with fi replace or chimney.

• Failure to maintain airspace may cause overheating and
a fi re.

1/2 in.

(13 mm)

1/2 in.

(13 mm)

Drywall

0 in.

D

Note: If the
inside of the
framed cavity is
to be finished,
the framing
dimensions
must include the
finished surface.
If drywall is to be
attached to the
rear wall, the depth
must be measured
from the drywall
surface.

36 in.

(914 mm)
Clearance
from glass

Combustible Object

Figure 5.2 Clearances to Combustibles

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/13 19

0 in.

to floor

B

C

A

D. Mantel and Wall Projections

WARNING! Risk of Fire! Comply with all minimum clear -

ances to combustibles as specifi ed. Framing or fi nishing
material closer than the minimums listed must be construct­ed entirely of non-combustible materials (i.e., steel studs,
concrete board, etc).

Mantels

12

11

10

9

8

7

6

5

4

3

5-1/2

5

7

6-1/4

9-1/4

8-1/2

7-3/4

11-1/2

10-3/4

10

13

12-1/4

14

13

15

13-3/4

30 in. minimum

17

16

15-1/4

14-1/2

to ceiling

18

16

Measured from top of hood (in inches)

Figure 5.3 Minimum Vertical and Maximum Horizontal Dimensions of Combustibles

Mantel Legs or Wall Projections

Drywall

A

B

Mantel Leg or

Perpendicular Wall

1 in. (25 mm) Min.

A

to perpendicular wall

3-1/2 in. (89 mm) Min.

B

from fireplace opening
to perpendicular wall

Figure 5.4 Mantel Leg or Wall Projections
(Acceptable on both sides of opening)

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/1320

6

6

Termination Locations

A. Vent Termination Minimum Clearances

24 in. min.

(610 mm)

Termination

Cap

Storm Collar

Roof

Flashing

WARNING

Fire Risk.
Maintain vent clearance to combustibles as

specifi ed.

• DO NOT pack air space with insulation or other
materials.

Failure to keep insulation or other materials away
from vent pipe may cause overheating and fi re.

Horizontal
overhang

20 in.

(508 mm)

Lowest

Discharge

Opening

12

H (min.) - Minimum height
from roof to lowest
discharge opening.

Vertical
wall

X

Roof Pitch
is X / 12

6 in. (minimum) up to 20 in.

Gas

Termination

Cap **

If using decorative cap cover(s), this distance may need to be

*

increased. Refer to the installation inst ruc tions supplied with the
decorative cap cover.

In a staggered installation with both gas and wood or fuel oil

**

terminations, the wood or fuel oil termination cap must be
higher than the gas termination cap.

AB

152 mm/508 mm

20 in. and over 0 in. minimum

Gas, Wood or Fuel Oil

Termination Cap

B

A *

18 in. minimum

457 mm

Roof Pitch H (Min.) Ft. Roof Pitch H (Min.) Ft.

Flat to 6/12 1.0* Over 11/12 to 12/12 4.0
Over 6/12 to 7/12 1.25* Over 12/12 to 14/12 5.0
Over 7/12 to 8/12 1.5* Over 14/12 to 16/12 6.0
Over 8/12 to 9/12 2.0* Over 16/12 to 18/12 7.0
Over 9/12 to 10/12 2.5 Over 18/12 to 20/12 7.5
Over 10/12 to 11/12 3.25 Over 20/12 to 21/12 8.0

* 3 ft. minimum in snow regions

Figure 6.1 Minimum Height From Roof To Lowest Discharge
Opening

Figure 6.2 Staggered Termination Caps

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/13 21

H

D

E

V

L

B

C

Fixed

V

Closed

V

F

B

V

Openable

B

V TERMINATION CAP

V

Fixed

Closed

A

B

J

X

Measure vertical clearances

from this surface

T

Measure horizontal clearances

from this surface.

Covered Alcove

Applications

Dimension Descriptions
A Clearance above the ground, a veranda, porch, deck or balcony - 12 in.

(30 cm) minimum. *

B Clearance to window or door that may be opened – 10,000 BTUs or less,

6 in. (15 cm) minimum; 10,000-50,000 BTUs, 9 in. (23 cm) minimum; over
50,000 BTUs, 12 in. (30 cm) minimum. *

C Clearance to permanently closed window – 12 in. (30 cm) minimum -

recommended to prevent condensation on window.

D Vertical clearance to ventilated soffi t located above the termination within

a horizontal distance of 2 ft (60 cm) from the centerline of the termination

– 18 in. (46 cm) minimum. **
E Vertical clearance to unventilated soffi t - 12 in. (30 cm) minimum. **
F Clearance to outside corner - 6 in. (15 cm) minimum.
G Clearance to inside corner - 6 in. (15 cm) minimum.
H Not to be installed above a meter/regulator assembly within 3 ft (90 cm)

horizontally* from the center line of the regulator (Canada only)
I Clearance to service regulator vent outlet – 3 ft (.91 m) U.S. minimum and

3 ft (.91 m) Canada minimum. *
J Clearance to non-mechanical air supply inlet into building or the combustion

air inlet to any other appliance – 9” (23 cm) U.S. minimum and 12 in. (30

cm) Canada minimum. *
K Clearance to mechanical air supply inlet - 3 ft (.91 m) U.S. minimum and

6 ft (1.8 m) Canada minimum. *
L Clearance above a paved sidewalk or paved driveway located on public

property - 7 ft (2.1 m) minimum.
A vent may not terminate directly above a sidewalk or paved driveway

which is located between two single family dwellings and serves both

dwellings.
M Clearance under veranda, porch, deck or balcony - 12 in. (30 cm) minimum.

* Recommended 30 in. (76 cm) for vinyl or plastic.
Only permitted if veranda, porch, deck or balcony is fully open on a

minimum of 2 sides beneath the fl oor. *
N Vertical clearance between two horizontal termination caps – 12 in. (30

cm) minimum.
O Horizontal clearance between two horizontal termination caps – 12 in. (30

cm) minimum.

Figure 6.3 Minimum Clearances for Termination

O

R

N

V

V

B

X

GAS METER

AIR SUPPLY INLET

Q

P

V

S

M

I

RESTRICTION ZONE
(TERMINATION NOT
ALLOWED)

V

V

K X

U

G

V

A

V

W

lectrical

Service

D*

V

V

U

V

Clearances to Electrical Service

P 6” - Non-vinyl sidewalls
12” – Vinyl sidewalls
Q 18” – Non-vinyl soffi t and overhang
42” – Vinyl soffi t and overhang
R 8 ft.

S

min

T

max

1 cap 3 ft 2 x S actual
2 caps 6 ft 1 x S actual
3 caps 9 ft 2/3 x S actual
4 caps 12 ft 1/2 x S actual

S

= # term caps x 3 T

min

= (2/# term caps) x S (actual)

max

U 6” min. – Clearance from sides of electrical service.
W 12” min. – Clearance above electrical service.
* As specifi ed in CGA B149 Installation Codes
Note: Local codes or regulations may require different clearances.
** Clearance required to vinyl soffi t material – 30 in. (76 cm) minimum.
Note: Location of the vent termination must not interfere with access to

the electrical service.

WARNING!
In the U.S.: Vent system termination is NOT permitted in screened porches.

You must follow side wall, overhang and ground clearances as stated in
the instructions.

In Canada: Vent system termination is NOT permitted in screened porches.

Vent system termination is permitted in porch areas with two or more sides
open. You must follow all side wall, overhang and ground clearances as
stated in the instructions.

Hearth & Home T echnologies assumes no responsibility for the improper

performance of the appliance when the venting system does not meet
these requirements.

CAUTION: IF EXTERIOR WALLS ARE FINISHED WITH VINYL SIDING, IT IS SUGGESTED THAT A VINYL PROTECTOR KIT BE INSTALLED.

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/1322

7

7

Pipe

inches

mm

DVP4 4 102

DVP6 6 152
DVP12 12 305
DVP24 24 610
DVP36 36 914
DVP48 48 1219

DVP6A 3 - 6 76 - 152

DVP12A 3 - 12 76 - 305

Effective Height/Length

Pipe

inches

mm

SLP4 4 102

SLP6 6 152
SLP12 12 305
SLP24 24 610
SLP36 36 914
SLP48 48 1219
SLP6A 2 - 6 51 - 152

SLP12A 2 - 12 51 - 305

Effective Height/Length

Vent Information and Diagrams

A. Approved Pipe

This appliance is approved for use with Hearth & Home
Technologies DVP (rear vent) or SLP (top vent) vent­ing systems. Refer to Section 16.B. for vent component
information.

DO NOT mix pipe, fi ttings or joining methods from differ-
ent manufacturers.

The pipe is tested to be run inside an enclosed wall.
There is no requirement for inspection openings at each
joint within the wall.

WARNING! Risk of Fire or Asphyxiation. This appliance

requires a separate vent. DO NOT vent to a pipe serving a
separate solid fuel burning appliance.

Vertical

12 in.

8-1/2 in.

Horizontal

8-1/2 in.

B. Vent Table Key

The abbreviations listed in this vent table key are used in
the vent diagrams.

Symbol Description

V
V
H
H

First section (closest to appliance) of vertical length

1

Second section of vertical length

2

First section (closest to appliance) of horizontal length

1

Subsequent sections of horizontal length

2

C. Use of Elbows

Diagonal runs have both vertical and horizontal vent as­pects when calculating the effects. Use the rise for the
vertical aspect and the run for the horizontal aspect (see
Figure 7.1).

Two 45º elbows may be used in place of one 90º elbow.
On 45º runs, one foot of diagonal is equal to 8-1/2 in. (216
mm) horizontal run and 8-1/2 in. (216 mm) vertical run. A
length of straight pipe is allowed between two 45º elbows
(see Figure 7.1).

On 45° runs, 1 ft (.3 m) of diagonal is equal to 8-1/2 in. (216
mm) horizontal run and 8-1/2 in. (216 mm) vertical run.

Figure 7.1 Using Two 45° Elbows

Effective

Height/Length

DVP Pipe

(see chart)

Effective

Height/Length

D. Measuring Standards

Vertical and horizontal measurements listed in the vent
diagrams were made using the following standards.

• Pipe measurements are shown using the effective length
of pipe (see Figure 7.2).

• Horizontal terminations are measured to the outside
mounting surface (fl ange of termination cap) (see
Figure 6.4.).

• Vertical terminations are measured to bottom of
termination cap.

• Horizontal pipe installed level with no rise.

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/13 23

SLP Pipe

(see chart)

Figure 7.2 Pipe Effective Length

E. Vent Diagrams

To replace the fi rst starter elbow with two 45° elbows,
refer to Figure 7.4. All other 90° elbows can be replaced
with two 45° elbows.

General Rules:

• SUBTRACT 3 ft. from the total H measurement for each
90° elbow installed horizontally.

• SUBTRACT 1-1/2 ft. from the total H measurement for
each 45° elbow installed horizontally.

• A maximum of three 90° elbows (or six 45° elbows)
may be used in any vent confi guration. Some elbows
may be installed horizontally. See Figure 7.5.

• Elbows may be placed back to back anywhere in the
system as long as the fi rst 90° elbow is a starter elbow
except as shown in Figure 7.4.

• When penetrating a combustible wall, a wall shield
fi restop must be installed.

• When penetrating a combustible ceiling, a ceiling
fi restop must be installed.

• Horizontal runs of vent do not require vertical rise;
horizontal runs may be level.

1. Top Vent - Horizontal Termination

One Elbow

6 in./152 mm - 6 ft/1.83 m

1-1/2 ft/.46 m - 18 ft/5.49 m

* You may install the elbow directly on top of the

H

1

V1 Min. V1 Max. H1 Max.

0* - 18 in./.46 m

1 ft/.31 m - 11 ft/3.35 m

2 ft/.61 m - 25 ft/7.62 m

- 25 ft/7.52 m 25 ft/7.62 m

appliance

V

1

Figure 7.3

Heatilator • AVEO Series DV • 4058-210 Rev P • 1/1324

Note: The fi rst elbow used in the system
must be a starter elbow