Note: Most installations will not require you to change any of the jumpers
on your chime and push button.
The push button and chime communicate by using a code that can be changed
by removing and/or adding jumpers on both the push button and chime. The
code is factory set; however, there are 128 selectable codes that allow you to
expand your system and prevent outside interference. Other wireless products
may cause interference and the system may not function properly. Follow the
instructions below for setting a new code.
1. Open the cases and locate jumpers on both the push button and chime (See
illustration on page 3).
2. The push button and chime both have eight different jumper locations. The
jumper positions 1 through 7 are used for setting the code.
3. To change the code, add and/or remove jumpers as needed. It is recom
mended to only change one jumper at a time and then check to see if system
is functioning properly. Note: Jumpers in positions 1 through 7 must be exactly
the same for both the push button and chime for this system to function.
Tune Settings
Your wireless chime has different selectable tunes: Ding (one note), Ding-Dong
(two note), or Westminster (eight note) (Available on selected chimes). The
factory setting is for the Ding-Dong tune (or Westminster, when available). This
tune can be changed by following the instructions below.
• Ding (one note tune)
Push Button: Add a jumper to location 8.
• Ding-Dong (two note tune)
Push Button: Remove jumper from location 8.
Chime: Remove jumper from location 8.
• Westminster (Eight note tune) (Available on selected chimes)
Push Button: Remove jumper from location 8.
Chime: Add a jumper to location 8.
Note: All models have both front and back door tune capabilities. You may purchase any ACE® wireless push button for a second entrance. We recommend
the back door use the Ding tune and the front door use the Ding-Dong tune
(or Westminster tune, available on selected chimes). Models that include two
push buttons will come factory set for front and back doors. Decals on the rear
of the push button will indicate its setting.
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Battery
Push Button Battery Replacement
Install an alkaline type A23 12 Volt battery. The
positive terminal should be positioned as shown.
1 2 3 4 5 6 7 8
Tune Setting
(Not used on
all models)
Inside Chime
1 2 3 4 5 6 7 8
Inside Push
Button
Note: Some models might require the use of
tweezers to remove and replace the jumpers.
* Code Settings 1-7
Must Match Both
Push Button and
Chime
Tune
Setting
Troubleshooting
Chime does not sound:
• Make sure push button and chime codes are the same (See pages 2 and 3).
• Check orientation of push button battery (See page 3).
• Check charge of push button and chime batteries, replace if necessary.
Batteries seem OK, but the chime does not work when installed:
• Do not mount chime or push button on metal or near metal studs. This
reduces the transmitter range. Use 1/4" to 1/2" (6 to 13 mm) wood shims to
move chime or push button off metal surface.
• Concrete floors may reduce range. Move chime away from floor.
• Try locating chime closer to push button.
The range of the wireless chime can vary with location, temperature and battery condition.
ACE® reserves the right to discontinue and to change specifications at any time
without notice without incurring any obligation to incorporate new features in
previously sold products.
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Please call 1-800-858-8501 (English speaking only) for assistance
If you experience a problem, follow this guide. You may also want to visit our
Web site at: www.hzsupport.com. If the problem persists, call* for assistance
at 1-800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available:
Model Number, Date of Purchase, and Place of Purchase.
before returning product to store.
No Service Parts Available for this Product
Technical Service
This device complies with Part 15 of the FCC Rules and RSS-210 of Industry Canada.
Regulatory Information
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
The user is cautioned that changes or modifications not expressly approved by the party
responsible for regulatory compliance could void the user’s authority to operate the equipment.
This is a “Limited Warranty” which gives you specific legal rights. You may also have
other rights which vary from state to state or province to province.
For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you. To obtain
a refund or a replacement, return the product to the place of purchase.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or
negligence, and expendable items are not covered by this warranty. Unauthorized
service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience,
installation, setup time, loss of use, or unauthorized service.
This warranty covers only ACE® assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR
CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR
ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL
SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER
AND THERE SHALL BE NO LIABILITY ON THE PART OF ACE® FOR ANY SPECIAL,
INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you.
Please keep your dated sales receipt, it is required for all warranty requests.
FIVE YEAR LIMITED WARRANTY
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