Para obtener un ejemplar en Español de este
Manual del propietario, visite www.heatnglo.com.
Model:
Twilight-II-B
Pour demander un exemplaire en français de ce
Manuel du propriétaire, visitez www.heatnglo.com.
Owner’s Manual
Installation and Operation
CAUTION
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of
this or any other appliance.
• What to do if you smell gas
- Do not try to light any appliance
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency , or the
gas supplier.
This appliance may be installed as an OEM installation in manufactured home (USA only) or mobile home and must be installed
in accordance with the manufacturer’s instructions and the manufactured home construction and safety standard, Title 24 CFR,
Part 3280 or Standard for Installation in Mobile Homes, CAN/
CSA Z240MH.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
• Read, understand and follow
these instructions for safe
installation and operation.
DO NOT
DISCARD
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot during
operation and cool down.
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high temperatures.
• Do NOT operate with protective barriers open or
removed.
• Keep clothing, furniture, draperies and other
combustibles away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. Do
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
In the Commonwealth of Massachusetts:
• installation must be performed by a licensed plumber or gas
fi tter;
See Table of Contents for location of additional Commonwealth
of Massachusetts requirements.
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory-trained
professionals, or technicians supervised by an NFI
certifi ed professional.
Read this manual before installing or operating this appliance.
Heat & Glo, a of Hearth & Home Technologies, Inc.
20802 Kensington Boulevard, Lakeville, MN 55044
brand
Not
for
use
with
solid
fuel.
Ne
doit
pas
entre
utilise
avec
un
combustible
solide).
This
appliance
must
be
installed
in
accordance
with
local
codes,
if
any;
if
not,
follow
ANSI
Z223.1
in
the
USA
or
CAN/CGA
B149
installation
codes.
(Installer
l’appareil
selon
les
codes
ou
reglements
locaux
ou,
en
l’absence
de
tels
reglements,
selon
les
codes
d’installation
CAN/CGA-B149.)
Type
of
Gas
(Sorte
De
Gaz):
NA
TURAL
GAS
MADE
IN
USA
Minimum
Permissible
Gas
Supply
for
Purposes
of
Input
Adjustment.
Approved
Minimum
(De
Gaz)
Acceptable
0.0
in
w.c.
(Po.
Col.
d’eau)
Maximum
Pressure
(Pression)
0.0
in
w.c.
(Po.
Col.
d’eau)
Maximum
Manifold
Pressure
(Pression)
0.0
in
w.c.
(Po.
Col.
d’eau)
Minimum
Manifold
Pressure
(Pression)
0.0
in
w.c.
(Po.
Col.
d’eau)
Model:
(Modele):
Serial
(Serie):
ANSI
Z21XX-XXXX · ·
CSA
2.XX-MXX · ·
UL307B
XXXXXXXX
IN
CANADA
ALTITUDE:
0-0000
FT.
0000-0000FT.
MAX.
INPUT
BTUH:
00,000
00,000
MIN.
INPUT
BTUH:
00,000
00,000
ORIFICE
SIZE:
#XXXXX
#XXXXX
XXXXXXXX
Total
Electrical
Requirements:
000Vac,
00Hz.,
less
than
00
Amperes
Please retain this Owner’s Manual for future reference.
Congratulations
Congratulations on selecting a Heat & Glo LifeStyle
Collection gas appliance —an elegant and clean alternative
to wood burning appliances. The Heat & Glo LifeStyle
Collection gas appliance you have selected is designed to
provide the utmost in safety, reliability, and effi ciency.
As the owner of a new appliance, you’ll want to read and
carefully follow all of the instructions contained in this
Owner’s Manual. Pay special attention to all Cautions and
Warnings.
This Owner’s Manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this Owner’s Manual, unless
noted otherwise, applies to all models and gas control
systems.
Y our new Heat & Glo LifeStyle Collection gas appliance will
give you years of durable use and trouble-free enjoyment.
Welcome to the Heat & Glo LifeStyle Collection family of
products!
Homeowner Reference Information
We recommend that you record the following
pertinent information about your appliance.
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on appliance: ____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
Listing Label Information/Location
This product may be covered by one or more of the following patents: (Nos produits sont couverts par un ou plusieurs des brevets suivants): (United States)
4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495,
5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195,
6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2,
6729551, 6736133, 6748940, 6748942, D320652, D445174, D462436; (Canada)1297749, 2195264, 2225408; or other U.S. and foreign patents pending (ou
autres brevets americains et etrangers en attente).
MODEL: Twilight-II-B
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Direct Vent Gas Appliance
STANDARD: ANSI Z21.50-2003 • CSA2.22-M03 • UL307B
This product is listed to ANSI standards for “Vented Gas
Appliances” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and Recreational
Vehicles”, and “Gas Fired Appliances for Use at High
Altitudes”.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental room heat or a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
B. Glass Specifi cations
Hearth & Home T echnologies appliances manufactured with
tempered glass may be installed in hazardous locations
such as bathtub enclosures as defi ned by the Consumer
Product Safety Commission (CPSC). The tempered glass
has been tested and certifi ed to the requirements of ANSI Z97.1 and CPSC 16 CFR 1202 (Safety Glazing Certifi cation
Council SGCC# 1595 and 1597. Architectural T esting, Inc.
Reports 02-31919.01 and 02-31917.01).
This statement is in compliance with CPSC 16 CFR Section 1201.5 “Certifi cation and labeling requirements”
which refers to 15 U.S. Code (USC) 2063 stating “…Such
certifi cate shall accompany the product or shall otherwise
be furnished to any distributor or retailer to whom the
product is delivered.”
Some local building codes require the use of tempered
glass with permanent marking in such locations. Glass
meeting this requirement is available from the factory.
Please contact your dealer or distributor to order.
NOTE: This installation must conform with local codes. In the
absence of local codes you must comply with the National Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A.
and the CAN/CGA B149 Installation Codes in Canada.
C. Thermal Performance Data
Model: Twilight-II-B
Sound Transmission
Class (STC)
270.08hr-sq ft-ºF/BTU12.5 BTU-in/hr-sq ft-ºF
Thermal Resistance
(R Value)
Thermal Conductivity
(K Value)
D. Air Infi ltration, Water Resistance and
Structural Tests
The Hearth & Home Technologies Twilight-II-B Indoor/
Outdoor Appliance unit was tested to the following ASTM
standards at the Stork Twin City Testing laboratory.
Air infi ltration test ASTM:E283-(04). The sample was test-
ed at 1.57 psf (equivalent to a 25-mph windload).
Water resistance test ASTM:E331-00. The test specimen
was tested at the requested test pressures of 8.0 & 25.0 psf.
Structural test ASTM:E330-02. The unit was tested to a
design pressure of 50-psf, a test pressure of 75-psf.
Test Results
Model
Twilight-II-B
Indoor/Outdoor
Air Infi ltration
(ASTM E283)
0.07CFM/ft2
Water Resistance
(ASTM E331)
No leakage
@ 8psf & 25psf
Structural Load
(ASTM E330)
No Blowout
@ 75psf
E. BTU Specifi cations
U.S. (0-2000 FT) or Canada (2000-4500 FT)
Twilight-II-B (NG)
Twilight-II-B (LP)
Model
US
CAN
US
CAN
Input BTU/h
38,00032
34,20033
37,00050
33,30051
Orifi ce Size
(DMS)
F. High Altitude Installations
U.L. Listed gas appliances are tested and approved without
requiring changes for elevations from 0 to 2000 feet in the
U.S.A. and Canada.
When installing this appliance at an elevation above 2000
feet, it may be necessary to decrease the input rating by
changing the existing burner orifi ce to a smaller size. Input
rate should be reduced by 4% for each 1000 feet above
a 2000 foot elevation in the U.S.A., or 10% for elevations
between 2000 and 4500 feet in Canada. If the heating value
of the gas has been reduced, these rules do not apply. To
identify the proper orifi ce size, check with local gas utility.
If installing this appliance at an elevation above 4500 feet
(in Canada), check with local authorities.
WARNING
Do NOT use this appliance if any part has been under water.
Immediately call a qualifi ed service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
G. Non-Combustible Materials Specifi cation
Material which will not ignite and burn are those consisting entirely of steel, iron, brick, tile, concrete, slate, glass
or plasters, or any combination thereof. Materials that are
reported as passing ASTM E 136, Standard T est Method
for Behavior of Materials in a Vertical Tube Furnace at
750oC, shall be considered non-combustible materials.
H. Combustible Materials Specifi cation
Materials made of or surfaced with wood, compressed paper,
plant fi bers, plastics, or other material that can ignite and
burn, whether fl ame proofed or not, or whether plastered or
unplastered shall be considered combustible materials.
Note: The following requirements reference various
Massachuset ts and national codes not contained in this
document.
I. Requirements for the Commonwealth of
Massachusetts
For all side wall horizontally vented gas fueled equipment
installed in every dwelling, building or structure used in
whole or in part for residential purposes, including those
owned or operated by the Commonwealth and where the
side wall exhaust vent termination is less than seven (7)
feet above fi nished grade in the area of the venting, in-
cluding but not limited to decks and porches, the following
requirements shall be satisfi ed:
Installation of Carbon Monoxide Detectors
At the time of installation of the side wall horizontal vented
gas fueled equipment, the installing plumber or gas fi tter
shall observe that a hard wired carbon monoxide detector
with an alarm and battery back-up is installed on the fl oor
level where the gas equipment is to be installed. In addition, the installing plumber or gas fi tter shall observe that
a battery operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of
the dwelling, building or structure served by the side wall
horizontal vented gas fueled equipment. It shall be the
responsibility of the property owner to secure the services
of qualifi ed licensed professionals for the installation of
hard wired carbon monoxide detectors.
In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic,
the hard wired carbon monoxide detector with alarm and
battery back-up may be installed on the next adjacent
fl oor level.
In the event that the requirements of this subdivision can
not be met at the time of completion of installation, the
owner shall have a period of thirty (30) days to comply
with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.
Inspection
The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the
installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed
in accordance with the provisions of 248 CMR 5.08(2)(a)1
through 4.
Exemptions
The following equipment is exempt from 248 CMR
5.08(2)(a)1 through 4:
• The equipment listed in Chapter 10 entitled “Equipment Not Required To Be Vented” in the most current
edition of NFPA 54 as adopted by the Board; and
• Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or structure used in
whole or in part for residential purposes.
MANUFACTURER REQUIREMENTS
Gas Equipment Venting System Provided
When the manufacturer of Product Approved side wall
horizontally vented gas equipment provides a venting
system design or venting system components with the
equipment, the instructions provided by the manufacturer
for installation of the equipment and the venting system
shall include:
• Detailed instructions for the installation of the venting
system design or the venting system components; and
• A complete parts list for the venting system design or
venting system.
Gas Equipment Venting System NOT Provided
When the manufacturer of a Product Approved side wall
horizontally vented gas fueled equipment does not provide the parts for venting the fl ue gases, but identifi es
“special venting systems”, the following requirements
shall be satisfi ed by the manufacturer:
Approved Carbon Monoxide Detectors
Each carbon monoxide detector as required in accordance with the above provisions shall comply with NFPA
720 and be ANSI/UL 2034 listed and IAS certifi ed.
Signage
A metal or plastic identifi cation plate shall be permanent-
ly mounted to the exterior of the building at a minimum
height of eight (8) feet above grade directly in line with the
exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The sign shall read,
in print size no less than one-half (1/2) inch in size, “GAS
VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS”.
• The referenced “special venting system” instructions
shall be included with the appliance or equipment installation instructions; and
• The “special venting systems” shall be Product Ap-
proved by the Board, and the instructions for that system shall include a parts list and detailed installation
instructions.
A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions, all parts lists for venting
instructions, and/or all venting design instructions shall
remain with the appliance or equipment at the completion
of the installation.
See Gas Connection section for additional Commonwealth of Massachusetts requirements.
Page 6
2
2
Getting Started
A. Design and Installation Considerations
Heat & Glo direct vent gas appliances are designed to
operate with all combustion air siphoned from outside of
the building and all exhaust gases expelled to the outside.
No additional outside air source is required.
The Twilight-II-B has been carefully engineered to provide a unique fi replace experience. Since it is different
than any other product on the market, care must be taken
when installing this appliance so that our customer does
not experience undesirable performance or conditions.
1. Install the appliance according to this Owner’s Guide
paying particular attention to fl ashing and sealing in-
structions.
2. In the cold northern climates pay attention to exposures and prevailing wind conditions when locating the
appliance, the same as you would for locating exterior
windows and doors.
The Twilight-II-B has the thermal characteristics of a high
quality window system. T emperatures near the appliance will
be cooler than what is realized with a fully insulated wall.
Operation of the appliance will eliminate any cool drafts
and will provide the room with a comfortable ambiance.
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
• Consult insurance carrier, local building, fi re offi cials or
authorities having jurisdiction about restrictions, installation
inspection, and permits.
When planning an appliance installation, it’s necessary to
determine the following information before installing:
• Where the appliance is to be installed. See Section 3.
• Gas supply piping. See Section 6.
B. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
Reciprocating saw Framing material
Pliers Hi temp caulking material
Hammer Gloves
Phillips screwdriver Framing square
Flat blade screwdriver Electric drill and bits (1/4 in.)
Plumb line Safety glasses
Manometer Voltmeter
Tape measure Level
Non-corrosive leak check solution
1/2 - 3/4 inch length, #6 or #8 Self-drilling screws
One 1/4 inch female connection (for optional fan)
C. Inspect Appliance and Components
WARNING
Inspect appliance and components for damage.
Damaged parts may impair safe operation.
• Do NOT install damaged components.
• Do NOT install incomplete components.
• Do NOT install substitute components.
Report damaged parts to dealer.
• Carefully remove the appliance and components from
the packaging.
• Remove and keep outdoor fl ashing header from pallet
by removing two fasteners.
• The gas logs may be packaged separately and must be
fi eld installed.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
• Read all of the instructions before starting the insta-
llation. Follow these instructions carefully during the
installation to ensure maximum safety and benefi t.
• Electrical wiring. See Section 7.
• Framing and fi nishing details. See Sections 3 and 8.
• Whether optional accessories—devices such as a fan, wall
switch, or remote control—are desired. See Section 9.
Fire Risk. Explosion Risk.
Maintain vent termination minimum clearances as specifi ed.
= AREA WHERE APPLIANCE IS NOT PERMITTED
G
FP
FP
A
B
FP
A
D
E
B
L
A = 0” ...........................clearances above grade, veran-
(See Note 1)
B
FP
F
FP
da, porch, deck or balcony
H
B* = 12” .........................clearances to window or door
that may be opened, or to permanently closed window.
D =.................................vertical clearance to ventilated
35-5/16” (non-vinyl)
64-5/16” (vinyl)
soffi t located above the hood
within a horizontal distance of 2
feet (60 cm) from the center-line
of the hood
E = .. .clearance to unventilated soffi t
35-5/16”
(non-vinyl)
64-5/16” (vinyl)
F = 9” ..........................clearance to outside corner
G* = 12” .........................clearance to inside corner
H = 3 ft. (Canada) ........not to be installed above a gas me-
ter/regulator assembly within 3 feet
(90cm) horizontally from the centerline of the regulator
I = 3 ft. ........................clearance to service regulator vent
outlet and electric service
* 36” minimum for vinyl windows or vinyl siding.
** a appliance shall not open directly above a sidewalk or paved
driveway which is located between two single family dwellings
and serves both dwellings.
*** only permitted if veranda, porch, deck or balcony is fully open on
a minimum of 2 sides beneath the fl oor, or if the screened porch
guidelines are followed.
NOTE 1: Local codes or regulations may require different clearances.
NOTE 2: Termination in an alcove space (spaces open only on one side
and with an overhang) are permitted with the dimensions specifi ed for
vinyl or non-vinyl siding and soffi ts. 1. There must be 3 feet minimum
between terminations or between the appliance and termination. 2.
All mechanical air intakes within 10 feet of a termination must be a
minimum of 3 feet below the appliance hood. 3. All gravity air intakes
within 3 feet of the appliance hood must be a minimum of 1 foot below
the termination.
Figure 4.1 Minimum Clearances for Appliance Opening
= AIR SUPPLY INLET
X
= APPLIANCE OPENING
FP
M
P
R
M
I
FP
X
J or K
(See Note 2)
N
FP
Q
J = 9” (U.S.A.)
12” (Canada) ...........clearance to non-mechani-
cal air supply inlet to building
or the combustion air inlet to
any other appliance
K = 3 ft. (U.S.A.)
6 ft. (Canada) ...........clearance to a mechanical
M***= 35-5/16”...................clearance under veranda,
porch, deck, balcony or over-
hang
64-5/16” ..................vinyl
N = 12” ..........................non-vinyl siding
36” ..........................vinyl siding
P = 8 ft.
Q
Twilight-II-B10 feet2 x Q
1 additional termination capQ + 3 feet1 x Q
2 additional termination capsQ + 6 feet2/3 x Q
3 additional termination capsQ + 9 feet1/2 x Q
R
= (2 / # caps plus appliance) x Q
MAX
MIN
ACTUAL
R
MAX
ACTUAL
ACTUAL
ACTUAL
ACTUAL
This appliance is approved for installation onto screened porches
with the following guidelines:
Minimum porch area: 96 square feet
Minimum ceiling height: 92 inches
Minimum two walls must be screened
Minimum top of screen height, side walls: 6 ft. 8 in.
Minimum screen area: 64 square feet
NOTE: There may be some odor and small amounts of soot
associated with venting the Twilight-II-B onto a screened porch.
Ensuring good cross draft ventilation and routine maintenance of
the appliance will maximize comfort and cleanliness.
The non-combustible assembly is located on right-hand
side of appliance (when looking from outdoor side of
appliance).
CAUTION
Handle with care.
• Non-combustible material may be damaged if dropped.
• Hold non-combustible pieces in place.
• Remove and save two screws from upper bracket.
• Remove non-combustible pieces.
• Remove and save three screws from lower bracket.
• Discard brackets.
• Replace screws in holes where brackets were attached
to appliance.
CAUTION
Handle with care.
• Avoid damaging protruding edges on outdoor side of
appliance.
B. Securing and Leveling the Appliance
METAL HEARTH STRIP
UNDER EDGE OF
APPLIANCE
Figure 5.1 Positioning the Metal Hearth Strip
APPLIANCE
EXTERIOR
WARNING
Fire Risk.
• Prevent contact with sagging, loose
insulation.
• Do NOT install against vapor barriers or
exposed insulation.
Placing Metal Hearth Strip
The metal hearth strip (approx. 46 inches x 4 inches) is
used to provide added protection where appliance and
outer structure meet.
• Place a generous bead of silicone caulk into the corner
of the protective hearth strip.
• Place the metal strip onto the structure where the outer
edge of the appliance will sit (see Figure 5.1). It should
overlap building paper to prevent water infi ltration.
Place the appliance into position. Make sure fl ashing edges
on the outdoor surround fi t up tight to the framing.
The diagram shows how to properly position, level, and
secure the appliance (see Figure 5.13). Nailing tabs are provided to secure the appliance to the framing members.
• Caulk behind fl anges before securing to framing.
• Place the appliance into position.
Placing Flashing and Sheathing
Apply high temperature silicone sealant to corner edges
of fi replace fl ange (see Figure 5.14).
APPLY HIGH
TEMPERATURE
SILICONE SEALANT
TO CORNER EDGES
Í
• Level the appliance from side to side and front to
back.
• Shim the appliance as necessary. It is acceptable to
Í
use wood shims.
• Keep nailing tabs fl ush with the framing.
• Secure the appliance to the framing by using nails or
screws through the nailing tabs.
FIREPLACE
FLANGE
BEND IN
FLANGE
Figure 5.14
Install outdoor fl ashing header (sheetmetal piece removed
from shipping pallet). Place over upper portion of shroud
fl ange. Line up holes on shroud sides (see Figure 5.15)
SECURE TO
SECURE TO FRAMING
IN A MINIMUM 3
PLACES PER SIDE
APPLIANCE
EXTERIOR
FRAMING
NOTE: Caulk behind all fl anges before securing to the exterior.
Figure 5.13 Proper Positioning, Leveling and
Securing of a Appliance
CAUTION
Do NOT notch into the framing around the appliance
spacers.
Seal fl ashing to exterior of building using hightemp caulk.
Attach to building using holes provided on the top of the
left and right sides of outdoor fl ashing (see Figure 5.15).
Í
Apply housewrap or building paper
For placement of combustible housewrap or building
paper and non-combustible sheathing for the outside
wall see Figures 5.16 and 5.17.
Special care should be taken when choosing building
materials for weather proofi ng (i.e. building wraps, seal-
ant tapes, liquid sealants, rubberized fl ashings, etc.). All
sealant materials or building wraps installed within 6 inches of the top and sides of the fi replace surround must be
approved to a minimum temperature of 225° F continuous
exposure. Consult the material’s manufacturer to ensure
product compliance.
TOP OF SURROUND
METAL FLASHING
6 IN.
* NOTE: All fi nishing materials on top of exterior sheathing
must be non-combustible for a minimum of 12 inches
above and on both sides of the exterior face of the
appliance. This non-combustible fi nishing material can
be up to a maximum of 6 inches thick (6 inches maximum
horizontal overhang) to allow for brick and stone alcoves
(see Figure 8.5).
** NOTE: Combustible house wrap or building paper
MUST NOT extend over the outside of non-combustible
sheathing, and MAY extend over the fl ashing behind non-
combustible sheathing. Use high temp silicone or sealant
recommended by the manufacturer of the housewrap to
seal between combustible sheathing house wrap and noncombustible sheathing. The sealant material used within
6 inches of the top and sides of the fi replace surround
must be approved to a minimum temperature of 225° F
continuous exposure.
Once the appliance is in place use enough high temperature silicone sealant or manufacturer specifi ed sealant
(approved to a minimum of 225° F) to make a water tight
seal between outdoor surround and exterior sheathing.
Face the perimeter of the appliance with non-combustible
sheathing over shroud fl anges and fl ashing. See Figure
5.18 for non-combustible zone.
Í
EDGE OF SURROUND
Figure 5.16 Outside View without Non-combustible Sheathing Shown
Í
SHEATHING,
COMBUSTIBLE
SHEATHING
12 in.
TL-TRIM KIT
APPLIANCE
HOOD
HOUSEWRAP
(BUILDING
PAPER) OVERLAP
FLASHING 1 in.
TOP OF
FIREPLACE
WALL STUD
FIREPLACE
HEADER
HOUSEWRAP
INSULATION
FLASHING
HEADER
INSULATED
FRAMING
STANDOFF
Figure 5.17
NON-COMBUSTIBLE
6 IN.
**
*
16-5/16 in.
TOP HOOD
NON-COMBUSTIBLE
ZONE
12 in.
Figure 5.18 Non-combustible Zone (Exterior)
12 in.
WARNING
Risk of Fire
• Non-combustible clearances
must be maintained.
• Sheetrock, wood or other
combustibles must NOT be used as sheathing or
facing in the non-combustible zone.
• See Sections 3 and 8 for proper clearances.
• See Section 1 for combustible /non-combustible
defi nitions.
Before making gas connections ensure that appliance being installed is compatible with the available gas type.
Any natural or propane gas conversions necessary to
meet the appliance and locality needs must be made by
a qualifi ed technician using Hearth & Home Technologies
specifi ed and listed gas conversion kit.
B. Gas Pressures
Proper input pressures are required for optimum appliance
performance. Gas line sizing requirements need to be
made following NFPA51.
WARNING
Fire Risk.
Explosion Hazard.
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.
C. Gas Connection
NOTE: Have the gas supply line installed in accordance
with local building codes, if any. If not, follow ANSI
223.1. Installation should be done by a qualifi ed installer
approved and/or licensed as required by the locality. (In
the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.)
NOTE: A listed (and Commonwealth of Massachusetts approved) 1/2 inch (13 mm) T-handle manual shut-of f valve and
fl exible gas connector are connected to the 1/2 inch (13 mm)
control valve inlet.
• If substituting for these components, please consult
local codes for compliance.
Refer to Reference Section 13 for location of gas line access in appliance.
NOTE: Gas line may be run from either side or the bottom of
the appliance
exceed 2-1/2
the fi rebox.
provided the hole in the outer wrap does NOT
inches in diameter and does not penetrate
WARNING
WARNING
Verify inlet pressures.
• High pressure may cause overfi re condition.
• Low pressure may cause explosion.
• Verify minimum pressures when other
household gas appliances are operating.
Install regulator upstream of valve if line
pressure is greater than 1/2 psig.
Pressure requirements for appliance are shown in the
table below. Minimum pressures must be met when other
household gas appliances are operating.
PressureNatural GasPropane
Minimum
Inlet Pressure
Maximum Inlet
Gas Pressure
Manifold
Pressure
5.0 inches
w.c.
14.0 inches
w.c.
3.5 inches
w.c.
11.0 inches
w.c.
14.0 inches
w.c.
10.0 inches
w.c.
Gas Leak Risk
• Support control when attaching pipe to prevent
bending gas line.
NOTE: The gap between the supply piping and gas access
hole may be caulked with high temperature caulk or stuffed
with non-combustible unfaced insulation to prevent cold air
infi ltration.
• Ensure that gas line does not come in contact with outer
wrap of appliance. Follow local codes.
• Incoming gas line should be piped into the valve compartment and connected to the 1/2 inch connection on
the manual shutoff valve.
WARNING
Fire or Explosion Hazard
• Gas build-up during line purge may ignite.
• Purge should be performed by qualifi ed technician.
• Ensure adequate ventilation.
• Ensure there are no ignition sources such as
sparks or open fl ames.
• A small amount of air will be in the gas supply lines.
When fi rst lighting appliance it will take a short time for
air to purge from lines. When purging is complete the
appliance will light and operate normally.
WARNING
HIGH AL TITUDE INST ALLATIONS
U.L. Listed gas appliances are tested and approved
without requiring changes for elevations from 0 to 2000
feet in the U.S.A. and Canada.
When installing this appliance at an elevation above
2000 feet, it may be necessary to decrease the input
rating by changing the existing burner orifi ce to a
smaller size. Input rate should be reduced by 4% for
each 1000 feet above a 2000 foot elevation in the
U.S.A., or 10% for elevations between 2000 and 4500
feet in Canada. If the heating value of the gas has been
reduced, these rules do not apply . T o identify the proper
orifi ce size, check with the local gas utility.
If installing this appliance at an elevation above 4500
feet (in Canada), check with local authorities.
CHECK FOR GAS LEAKS
Explosion Risk
Fire Risk
Asphyxiation Risk
• Check all fi ttings and connections.
• Do not use open fl ame.
• After the gas line installation is complete, all
connections must be tightened and checked
for leaks with a commercially-available,
non-corrosive leak check solution. Be sure
to rinse off all leak check solution following
testing.
Fittings and connections may have
loosened during shipping and handling.
WARNING
Fire hazard.
Do NOT change the valve settings.
• This valve has been preset at the factory.
• Changing valve settings may result in fi re
hazard or bodily injury.
This appliance requires 110-120 VAC be wired to the
junction box for proper operation of the appliance.
CAUTION
Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
CAUTION
Shock hazard.
• Replace damaged wire with type 105O C
rated wire.
• Wire must have high temperature insulation.
NOTE: This appliance must be electrically wired and grounded
in accordance with local codes or, in the absence of local
codes, with National Electric Code ANSI/NFPA 70-latest
edition or the Canadian Electric Code, CSA C221.1.
B. Connecting to the Appliance
WARNING
Wire 110V to electrical junction box.
Do NOT wire 110V to valve.
Do NOT wire 110V to wall switch.
• Incorrect wiring will damage millivolt valves.
• Incorrect wiring will override IPI safety lockout
and may cause explosion.
• This appliance may be used with a wall switch, wall
mounted thermostat and/or a remote control.
• If using thermostat use one compatible with a millivolt
gas valve system.
• Follow parameters for locating thermostat (see individual
thermostat instructions) to ensure proper operation of
appliance.
• Keep wire lengths short as possible by removing any
excess wire length.
• Low voltage and 110 VAC voltage cannot be shared
within the same wall box.
NOTE: Waterproof insulated wire should be used when wiring
the junction box.
Optional fan and remote control kits require that 110-120
VAC be wired to the factory installed junction box before
the appliance is permanently installed (see Figure 7.1).
Fan Installation
To provide best airfl ow, we recommend positioning fan
on the left side (as viewed from appliance interior side
- see Figure 7.2). NOTE: It is recommended fan be installed prior to gas line installation.
APPLIANCE
INTERIOR
SIDE
Wall Switch
Position the wall switch in the desired position on a wall.
Run a maximum of 25 feet (7.8 m) or less length of 18
A.W.G. minimum wire and connect it to the appliance ON/
OFF switch pigtails.
FAN SPEED
CONTROL
(RHEOSTAT)
FAN KIT
#GFK-160T
6 FT.
APPROX.
6 FT.
APPROX.
WIRE LEAD
1 MALE END
1 FEMALE END
TEMPERATURE
SENSOR SWITCH
WIRE LEAD
2 FEMALE ENDS
FAN
DRIP
TRAY
Figure 7.2 Fan location
DETAIL A
PLUG AND WIRE
ASSEMBLY
Figure 7.1 Fan Wiring Diagram
JUNCTION BOX
SEE DETAIL A
NOTE: If any of the original wire as supplied
with the appliance must be replaced, it must be
replaced with the type 105
This appliance requires a 1 10 V AC supply to the appliance
junction box for operation. When using the transformer,
the junction box must have uninterrupted 120V. A wiring
diagram is shown in Figure 7.3.
This appliance is equipped with an Intellifi re control valve
which operates on a 3 volt system.
This appliance is supplied with a battery pack and a 3 volt AC
transformer, which requires the installation of the supplied
junction box. It is highly recommended that the junction box
be installed at this time to avoid reconstruction.
The battery pack requires two D cell batteries (not included).
NOTE: Batteries cannot be placed in the battery pack while
using the 3 volt AC transformer. The transformer must be
unplugged if the battery pack is used or battery life will be
reduced.
CAUTION
Battery polarity must be correct or module damage will occur.
Optional Accessories Requirements
Wiring for optional accessories should be done now to
avoid reconstruction.
3V TRANSFORMER
ON/OFF
WALL
SWITCH
VALVE
NEUTRAL
BLACK WIRE CAN BE
PLUGGED INTO ANY OF
#1 - #5 LOCATIONS
ON THE HOT SIDE
PLUG-IN
IGNITION
MODULE
(3V)
LOW VOLTAGE
GROUND
FLAME SPARKER/
SENSOR
SEE NOTE 1
REMOTE
CONTROL
WHITE WIRE
CAN BE
PLUGGED
INTO ANY
OF #1-#5
LOCATIONS
ON THE
NEUTRAL SIDE
HOT
IGNITION MODULE
3 VAC
TRANSFORMER
3 VAC
BRN
PIGGYBACK
ON/OFFSWITCH
BRN
I
S
GROUND TO
FIREPLACE
CHASSIS
*
INTERMITTENT
PILOT
IGNITOR
WHT
ORG
ORG
GRN
NOTE: 1. Ignition module, valve, pilot, and wall switch operate on 3 volts.
Uninterrupted 120 VAC is required at junction box unless equipped with battery back-up.
Figure 7.3 Intellifi re Pilot Ignition (IPI) Wiring Diagram
If the box is being wired from the OUTSIDE of the
appliance:
• Install the Romex™ connector (not included with
appliance) in the side wrap.
• Loosen two screws on the Romex connector, feed
the necessary length of wire through the connector
and tighten the screws.
• Make all necessary wire connections.
If the box is being wired from the INSIDE of the
appliance:
• Remove the screw attaching the junction box to
the outer shell, rotate the junction box inward to
disengage it from the outer shell (see Figure 7.4).
• Pull the electrical wires from outside the appliance
through this opening into the valve compartment.
HEAT SHIELD
14/2WG
COPPER GROUND
WHT
BLK
BLK
WHT
ATTACHED TO GRN SCREW
WITH GRN WIRE
GREEN WIRE
INSIDE BOX
NOTE: Do NOT wire
110 VAC to wall switch.
Figure 7.4 Junction Box Detail
• Loosen the two screws on the Romex connector, feed the
necessary length of wire through the connector and tighten the
screws.
• Make all necessary wire connections to the receptacle and
assemble the receptacle and cover to the junction box.
F. Wall Switch Installation for Fan (Optional)
If the box is being wired to a wall
mounted switch for use with a fan
(See Figure 7.5):
• The power supply for the appliance
must be brought into a switch box.
• The power can then be supplied
from the switch box to the appliance using a minimum of 14-3 with
ground wire.
• At the switch box connect the black
(hot) wire and red (switch leg) wire
to the wall switch as shown.
• At the appliance connect the black
(hot), white (neutral) and green
(ground) wires to the junction box
as shown.
• Add a 1/4 inch insulated female
connector to the red (switch leg)
wire, route it through the knockout
in the face of the junction box, and
connect to the top fan switch connector (1/4 inch male) as shown.
Figure 8.1 shows the minimum vertical and corresponding
maximum horizontal dimensions of appliance mantels or
other combustible projections above the top front edge of
the appliance.
Interior
View
NON-COMBUSTIBLE BOARD
(SUPPLIED ON APPLIANCE)
INDOOR SIDE ONLY
8
7
6
9-5/8
8-5/8
HOOD
7-5/8
Note: Measurements
are in inches.
10-5/8
9
10
11-5/8
CEILING
12
11
35-3/4
13-5/8
12-5/8
Inside Facing Material
• May install combustible materials up to specified
clearances on top, front and sides of appliance.
• Seal joints between fi nished wall and appliance top and
sides with 300º F (140º C) minimum sealant.
• Leave space so bottom grille can be lowered for trim
door removal.
NON-COMBUSTIBLE ZONE
41-7/8 in.
Figure 8.3 Non-combustible Zone (Interior)
2-3/4 in.
Figure 8.1 Indoor Clearances to Mantels or other
Combustibles above Appliance
MEASURED
FROM CORNER
FIREPLACE
HOOD
Figure 8.2 Clearances to Combustible Mantel Leg or Wall
Projections (Acceptable on both sides of opening.)
½ IN.
Top View
B. Facing Material
WARNING
Fire Risk.
Do NOT obstruct air inlet or outlet grilles.
Do NOT modify grilles.
• Modifying or covering grilles could cause
temperature rise and fi re hazard.
NOTE: All fi nishing materials on top of exterior
sheathing must be non-combustible for a minimum
of 12 inches above and on both sides of the exterior
face of the appliance. This non-combustible
fi nishing material can be up to a maximum of
6 inches thick (6 inches maximum horizontal
overhang) to allow for brick and stone alcoves
(see Figure 8.5).
NOTE: Combustible housewrap or building
paper MUST NOT extend over the outside of
non-combustible sheathing, and MAY extend
over the fl ashing header behind non-combustible
sheathing. Use hightemp caulk to seal between
combustible sheathing housewrap and noncombustible sheathing.
STUD WALL
FIREPLACE
HEADER
SOFFIT
SHEATHING,
COMBUSTIBLE
HOUSEWRAP
(BUILDING
PAPER) OVERLAP
FLASHING 1 in.
NON-COMBUSTIBLE
SHEATHING
CEILING OR OVERHANG
35-5/16 in.
MINIMUM CLEARANCE TO
NON-VINYL SOFFIT, MANTEL,
CEILING OR OVERHANG.
64-5/16 in.
MINIMUM CLEARANCE
TO VINYL SOFFIT,
CEILING OR OVERHANG.
Figure 8.6 Exterior View
HOUSEWRAP (BUILDING
PAPER) AND SHEA THING
DETAIL -
SEE FIGURE 8.5
INSULATION
HOUSEWRAP
INSULATION
FLASHING
HEADER
SIDING
INSULATED
FRAMING
STANDOFF
DRAIN PLANE
DETERMINED BY
LOCAL CODE
CLEARANCE TO VINYL SIDING
TOP OF
APPLIANCE
SOFFIT
SOFFIT, OVERHANG, MANTEL,
12 in.
MINIMUM CLEARANCE
TO NON-VINYL SIDING
36 in. MINIMUM
12 in.
APPLIANCE
HOOD
35-5/16 in.
MINIMUM CLEARANCE
TO NON-VINYL
64-5/16 in.
CLEARANCE TO VINYL
OR CEILING
TOP OF
FIREPLACE
TOP HOOD
APPLIANCE
HOOD
Figure 8.7 Exterior View with Non-combustible Facing Material
Remove shipping materials from inside or underneath the
fi rebox.
B. Clean the Appliance
Clean/vacuum any sawdust that may have accumulated
inside the fi rebox or underneath in the control cavity.
C. Accessories
Install approved accessories per instructions included with
accessories. See Service Parts List for appropriate accessories. Refer to Section 13.
WARNING
Shock or fi re risk.
Use ONLY optional accessories approved for
this appliance.
• Using non-listed accessories voids warranty.
• Using non-listed accessories may result in a
safety hazard.
• Only Hearth & Home Technologies approved
accessories may be used safely.
D. Lava Rock and Ember Placement
WARNING
Explosion Risk.
• Follow ember placement instructions in
manual.
• Do NOT place embers directly over
burner ports.
• Replace ember material annually.
Improperly placed embers interferes with proper burner
operation.
Placing Lava Rock
Place lava rock on refractory support pan. Cover entire
support pan surface (see Figure 9.1).
Figure 9.1 Placement of Lava Rock
Placing the Ember Material
Ember material is shipped with this gas appliance. T o place
the ember material:
• Embers CANNOT be placed directly over ports.
• When placing Glowing Embers
should be taken so that the ports are not covered. Place
the dime-size ember pieces just in front of the port trail,
but not on or in between the ports (see Figure 9.2). Failure to follow this procedure will likely cause lighting and
sooting problems.
®
onto the burner care
Figure 9.2 Placement of Ember Materials
• Save the remaining ember materials for use during
appliance servicing. The embers provided should be
enough for 3 to 5 applications.
STEP 7. LOG #6 (SRV2077-701): Set log #6 onto the grate bar as shown. Lay the “Y” end of log #6 onto log #1 resting
it into the small depression of log #1.
STEP 8.LOG #7 (SRV703-703): Place log #7 on
the grate tine between log #2 and log #5. Rest one
end on the burner making sure not to cover any port
holes.
1
3
2
4
5
6
7
F. Glass Assembly
WARNING
Handle glass doors with care.
• Inspect the gasket to ensure it is
undamaged.
• Inspect the glass for cracks, chips or
scratches.
• Do NOT strike, slam or scratch glass.
• Do NOT clean glass with a razor blade.
• Do NOT operate appliance with glass door removed,
cracked, broken or scratched.
• Replace glass door assembly as a complete appliance.
Removing Glass Assembly
Remove wing nuts and glass clips around glass door.
Remove glass door from the appliance.
Replacing Glass Assembly
Replace the glass door on the appliance.
G. Grilles and Trim
Install optional marble and brass trim surround kits as desired. Marble, brass, brick, tile, or other non-combustible
materials can be used to cover up the gap between the
sheet rock and the appliance.
Do not obstruct or modify the air inlet/outlet grilles. When
overlapping on both sides, leave enough space so that
the bottom grille can be lowered and the trim door removed.
This appliance has an Intellifi re ignition system.
CAUTION
If installing Intellifi re ignition battery backup:
• Do not install batteries if the backup mode may not be
used for extended time.
• Batteries may leak.
• Install batteries only when needed for power outage.
Before operating this appliance have a qualifi ed tech-
nician:
• Remove all shipping materials from inside and/or underneath the fi rebox.
• Review proper placement of logs, rockwool, lava rock,
and vermiculite.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position.
• Ensure that the fl ow of combustion and ventilation air
is not obstructed (front grilles and vent caps).
WARNING
WARNING
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot during
operation and cool down.
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high temperatures.
• Do NOT operate with protective barrier open or removed.
• Keep clothing, furniture, draperies and other
combustibles away.
A protective barrier is provided on the interior door to
prevent direct contact with the fi xed glass panel. Do NOT
operate the appliance without that protective barrier.
Contact your dealer or Hearth & Home Technologies if help is
needed to properly install a protective barrier.
WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer to
the owner’s information manual provided with this appliance.
For assistance or additional information consult a qualifi ed
installer, service agency or the gas supplier.
Glass door must be in place when
appliance is operating.
Risk of:
• Combustion Fumes
• Fire
Do NOT operate appliance with glass
door removed.
• Open viewing glass for servicing only.
• Glass door MUST be in place and sealed before
operating appliance.
• Only use glass door certifi ed for use with appliance.
• Glass replacement should be done by qualifi ed
technician.
WARNING
Do NOT use this appliance if any part has been under water.
Immediately call a qualifi ed service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
A. This appliance is equipped with
an intermittent pilot ignition (IPI)
device which automatically lights
the burner. Do not try to light the
burner by hand.
B.BEFORE LIGHTING, smell all
around the appliance area for
gas. Be sure to smell next to
the fl oor because some gas is
heavier than air and will settle on
the fl oor.
WHA T TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
WARNING:
DO NOT CONNECT 110 VAC
TO THE CONTROL VALVE.
Improper installation, adjustment,
alteration, service or maintenance
can cause injury or property damage. Refer to the owner’s information manual provided with this
appliance.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product
could expose you to substances in
fuel or fuel combustion which are
known to the State of California to
cause cancer, birth defects, or other
reproductive harm.
Keep burner and control compartment clean. See installation and
operating instructions accompanying
appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
C. Do not use this appliance if any part
has been under water. Immediately
call a qualifi ed service technician
to inspect the appliance and to
replace any part of the control
system and any gas control which
has been under water.
CAUTION:
Hot while in operation. Do not touch.
Keep children, clothing, furniture,
gasoline and other liquids having
fl ammable vapors away.
Do not operate the appliance with
panel(s) removed, cracked or broken. Replacement of the panel(s)
should be done by a licensed or
qualifi ed service person.
NOT FOR USE
WITH SOLID FUEL
For use with natural gas and propane. A conversion kit, as supplied
by the manufacturer, shall be used
to convert this appliance to the alternate fuel.
Also Certifi ed for Installation in a
Bedroom or a Bedsitting Room.
For assistance or additional information, consult a qualifi ed installer,
service agency or the gas supplier.
LIGHTING
INSTRUCTIONS
(IPI)
1. Turn off all electric power to the appli-
ance.
2. This appliance is equipped with an ignition device which automatically lights the
burner. Do not try to light the burner by
hand.
GAS
VALVE
3. Wait fi ve (5) minutes to clear out any gas.
Then smell for gas, including near the
fl oor. If you smell gas, STOP! Follow “B”
in the Safety Information located on the left
side of this label. If you don’t smell gas,
go to next step.
4. Turn on all electric power to the appliance.
5. To light the burner, flip the ON/OFF
switch to the “ON” position. (The ON/OFF
switch may include a wall switch if so
equipped).
6. If the appliance will not operate, follow the
instructions “T o T urn Off Gas to Appliance”
and call your service technician or gas
supplier.
TO TURN OFF
GAS TO APPLIANCE
1. T urn off all electric power to the appliance
if service is to be performed.
2. Flip ON/OFF switch to the “OFF” position.
Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.
For additional information on operating your
Final Inspection by ________________________________
When you light the appliance, you may notice that it produces heat which does have an associated odor or smell.
If you feel this odor is excessive it may require the initial
three to four hour continuous burn on high followed by a
second burn up to 12 hours to fully drive off any odor from
paint and lubricants used in the manufacturing process.
Condensation of the glass is normal.
NOTE: The appliance should be run three to four hours
on the initial start-up. Turn it off and let it cool completely.
Remove and clean the glass. Replace the glass and run
the appliance for an additional 12 hours. This will help to
cure the products used in the paint and logs.
During this break-in period it is recommended that some
windows in the house be opened for air circulation. This will
help avoid setting off smoke detectors, and help eliminate
any odors associated with the appliance’s initial burning.
WARNING
Fire Risk.
High Temperatures.
Keep combustible household items away from
appliance.
Do NOT obstruct combustion and ventilation air.
• Do NOT place combustible items on top of or
in front of appliance.
• Keep furniture, draperies away from
appliance.
CAUTION
• Prevent accidental appliance operation when not
attended.
• Unplug or remove batteries from remote control if absent
or if appliance will not be used for an extended period of
time.
• Property damage possible from elevated temperatures.
CAUTION
Smoke and odors released during initial operation.
• Open windows for air circulation.
• Leave room during initial operation.
• Smoke may set off smoke detectors.
Smoke and odors may be irritating to sensitive
individuals.
WARNING
Fire Hazard.
Keep combustible materials, gasoline and
other fl ammable vapors and liquids clear of
appliance.
• Do NOT store fl ammable materials in the
appliance’s vicinity.
• Do NOT use gasoline, lantern fuel, kerosene,
charcoal lighter fl uid or similar liquids in this
appliance.
• Combustible materials may ignite.
D. Frequently Asked Questions
ISSUESOLUTIONS
Condensation of the glass
Blue fl ames
Odor from appliance
Film on the glass
Metallic noise
Is it normal to see the pilot fl ame burn
continually?
This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
This is a result of normal operation and the fl ames will begin to yellow as the appliance is al-
lowed to burn for 20 to 40 minutes.
When fi rst operated, this appliance may release an odor for the fi rst several hours. This is
caused by the curing of the paint and the burning off of any oils remaining from manufacturing. Odor may also be released from fi nishing materials and adhesives used around the
appliance.
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
process. A non-abrasive cleaner such as gas fi replace glass cleaner may be necessary. See
your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
In an Intellifi re ignition system it is normal to see the pilot fl ame, but it should turn off when
ON/OFF is turned off. In a standing pilot system the pilot will always stay on.
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician.
A. Intellifi re Ignition System
SymptonPossible CauseCorrective Action
1. The ignitor/module
makes noise, but no
spark.
a. Incorrect wiring.Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are connected to
correct terminals on module and pilot assembly. Reversed wires at the module may
cause system to make sparking noise, but spark may not be present at pilot hood.
2. Pilot won’t light,
there is no noise or
spark.
3. Pilot lights but
continues to spark,
and main burner will
not ignite. (If the pilot
continues to spark
after the pilot fl ame
has been lit, fl ame
rectifi cation has not
occurred.)
b. Loose connections
or electrical shorts in
the wiring.
c. Ignitor gap is too
large.
d. Faulty module.Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor wire
a. Transformer
installed correctly.
b. A shorted or loose
connection in wiring
confi guration or wiring
harness.
c. Improper wall switch
wiring.
d. Module not
grounded.
e. Faulty module.Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor wire
a. A shorted or loose
connection in sensor
rod.
b. Poor fl ame rectifi -
cation or contaminated
sensor rod.
c. Module is not
grounded.
Verify no loose connections or electrical shorts in wiring from module to pilot assembly. Rod closest to pilot hood should be ignitor. Verify connections underneath pilot
assembly are tight; also verify connections are not grounding out to metal chassis,
pilot burner, pilot enclosure, mesh screen if present, or any other metal object.
Verify gap of igniter to pilot hood. The gap should be approximately .17 inch or 1/8
inch.
“I” from module. Place ON/OFF Rocker switch or wall switch in ON position. Hold
ground wire about 3/16 inch away from “I” terminal on module. If there is no spark
at “I” terminal module must be replaced. If there is a spark at “I” terminal, module
is fi ne. Inspect pilot assembly for shorted sparker wire or cracked insulator around
electrode.
Verify that transformer is installed and plugged into module. Check voltage of transformer under load at spade connection on module with ON/OFF switch in ON position. Acceptable readings of a good transformer are between 3.2 and 2.8 volts AC.
Remove and reinstall the wiring harness that plugs into module. Verify there is a
tight fi t. Verify pilot assembly wiring to module. Remove and verify continuity of each
wire in wiring harness.
Verify that 110/VAC power is “ON” to junction box.
Verify black ground wire from module wire harness is grounded to metal chassis of
appliance.
“I” from module. Place ON/OFF Rocker switch or wall switch in ON position. Hold
ground wire about 3/16 inch away from “I” terminal on module. If there is no spark
at “I” terminal module must be replaced. If there is a spark at “I” terminal, module
is fi ne. Inspect pilot assembly for shorted sparker wire or cracked insulator around
electrode.
Verify all connections to wiring diagram in manual. Verify connections underneath
pilot assembly are tight. Verify connections are not grounding out to metal chassis,
pilot burner, pilot enclosure or screen if present, or any other metal object.
Verify that fl ame is engulfi ng sensor rod. If the pilot assembly does not have a
ground strap, consider installing one to increase fl ame rectifi cation. Verify correct pi-
lot orifi ce is installed and inlet gas specifi cations. Flame carries rectifi cation current,
not the gas. If fl ame lifts from pilot hood, the circuit is broken. A wrong orifi ce or too
high an inlet pressure can cause pilot fl ame to lift. The sensor rod may be contami-
nated. Clean sensor rod with emery cloth.
Verify that module is securely grounded to metal chassis of appliance. Verify that
wire harness is fi rmly connected to module.
3. Continuedd. Damaged pilot assembly or dirty sensor
rod.
e. Faulty module.Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor wire
4. Pilot sparks, but
Pilot will not light.
a. Correct gas supply. Verify that incoming gas line ball valve is “open”. Verify that inlet pressure reading is
b. Ignitor gap is too
large.
c. Module is not
grounded.
Verify that ceramic insulator around the sensor rod is not cracked, damaged, or
loose. Verify connection from sensor rod to white sensor wire. Clean sensor rod with
emery cloth to remove any contaminants that may have accumulated on sensor rod.
Verify continuity with a multimeter with ohms set at lowest range.
“I” from module. Place ON/OFF Rocker switch or wall switch in ON position. Hold
ground wire about 3/16 inch away from “I” terminal on module. If there is no spark
at “I” terminal module must be replaced. If there is a spark at “I” terminal, module
is fi ne. Inspect pilot assembly for shorted sparker wire or cracked insulator around
electrode.
within acceptable limits, inlet pressure must not exceed 14 in. W.C.
Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in.
Verify module is securely grounded to metal chassis of appliance.
Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualifi ed
service technician should perform an appliance check-up at the beginning of each heating season.
WARNING
Risk of injury or property damage.
Before servicing:
• Turn off gas.
• Turn off electricity to appliance.
• Disable remote control, if one is present.
• Ensure appliance is completely cooled.
After servicing:
• Replace any screen or barrier that was removed.
• Reseal and reinstall any venting removed for servicing.
WARNING
Annual inspection by qualifi ed technician recommended.
Check:
• Condition of doors, surrounds and fronts.
• Condition of glass, glass assembly and glass seal.
• Obstructions of combustion and ventilation air.
• Condition of logs.
• Condition of fi rebox.
• Burner ignition and operation.
• Burner air shutter adjustment
• Gas connections and fi ttings.
• Obstructions of termination cap.
Clean:
• Glass
• Air passageways, grilles,
control compartment
• Burner, burner ports
Risk of:
• Fire
• Delayed ignition or explosion
• Exposure to combustion fumes
• Odors
CAUTION
Handle glass assembly with care.
NOTE: Clean glass after initial 3-4 hours operation.
Longer operation without cleaning glass may
cause a permanent white fi lm on glass.
When cleaning glass door:
• Avoid striking, scratching or slamming glass.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner on white fi lm.
• Do NOT clean glass when hot.
• Turn off appliance after 3-4 hours of operation and
ALLOW TO COOL.
• Remove and clean glass assembly.
• Replace glass assembly and operate appliance for
additional 12 hours.
Logs1. Inspect for broken, damaged, or missing logs. Replace as necessary.
Firebox1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.
Burner Ignition and
Operation
1. Assess condition of screen and replace as necessary.
Recommend addition of screen if one is not present.
2. Inspect for scratches, dents or other damage and repair as necessary.
3. Verify no obstructions to airfl ow through the louvers.
4. Verify maintenance of proper clearance to combustible household objects.
1. Inspect gasket seal and its condition.
2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.
3. Confi rm there is no damage to glass or glass frame. Replace as necessary.
4. Verify that latches engage properly, clip studs are not stripped, and glass attachment components are intact
and operating properly. Replace as necessary.
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot be removed.
1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw
tips that have penetrated the sheet metal are sharp and should be avoided.
2. Remove any foreign objects.
3. Verify unobstructed air circulation.
2. Verify correct log placement and no fl ame impingement causing sooting. Correct as necessary.
2. Replace appliance if fi rebox has been perforated.
1. Verify burner is properly secured and aligned with pilot or igniter.
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.
3. Replace ember materials with new dime-size and shape pieces. Do not block ports or obstruct lighting paths.
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.
5. Inspect for lifting or other fl ame problems.
6. Verify air shutter is clear of dust and debris.
7. Inspect orifi ce for soot, dirt or corrosion.
8. Verify manifold and inlet pressures. Adjust regulator as required.
9. Inspect pilot fl ame strength. Clean or replace orifi ce as necessary.
10. Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Clean with emery
cloth or replace as required.
11. Verify millivolt output. Replace as necessary.
Venting1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.
2. Confi rm that termination cap remains clear and unobstructed by plants, etc.
3. Verify that termination cap clearance to subsequent construction (building additions, decks, fences or
sheds) has been maintained.
4. Inspect for corrosion or separation.
5. Verify weather stripping, sealing and fl ashing remains intact.
6. Inspect draft shield to verify it is not bent, damaged or missing.
Remote controls1. Verify operation of remote.
2. Replace batteries in remote transmitters and battery-powered receivers.
3. Verify batteries have been removed from battery back-up IPI systems to prevent premature battery failure
or leaking.
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located
on your dealers’ VIP site. When ordering, supply serial and model numbers to ensure
correct service parts.
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located
on your dealers’ VIP site. When ordering, supply serial and model numbers to ensure
correct service parts.
ITEMDESCRIPTIONSERIAL #PART NUMBER
1Burner Neck Gasket 438-407
2Valve NG 593-500Y
2Valve LP 593-501Y
3Flexible Gas Connector 383-302AY
4Wire Assembly 593-590AY
5Pilot Assembly NG 2090-012Y
5Pilot Assembly LP 2090-013Y
6Valve L Bracket 674-168
7Burner Orifi ce (NG) (#32C)582-832Y
7Burner Orifi ce (LP) (#50C) 582-850Y
8Valve Bracket 2087-117
9Flex Ball Valve Assembly 302-320AY
BASIC ONE-YEAR WARRANTY. HEAT & GLO, a brand of HEARTH & HOME TECHNOLOGIES INC., located at 20802 Kensington
Boulevard, Lakeville, MN 55044, (“HEAT & GLO”) warrants to the original owner that your new HEA T & GLO Gas Appliance (the “Product”)
will be free from defects in materials and workmanship for a period of one year from the date of installation. During the fi rst year, HEAT
& GLO will replace or repair, at its discretion, any defective components at its sole cost and expense, including payment of all reasonable
labor costs incurred in replacing or repairing such components. This basic warranty is subject to the conditions, exclusions and limitations
described below.
EXTENDED LIFETIME COVERAGE. HEAT & GLO warrants that the fi rebox, heat exchanger, log(s), and burner will not be defective in
material or workmanship during the period the Product is owned by the original owner, subject to the following conditions, exclusions and
limitations described below.
CONDITIONS, EXCLUSIONS AND LIMITATIONS:
1. This warranty applies to the original owner only and is nontransferable.
2. This warranty applies only to Products installed in the United States of America or Canada.
3. This warranty is limited to the replacement or repair of defective components or workmanship and HEA T & GLO may fully discharge all
obligations under this warranty by repairing or replacing, at its discretion, the defective components. The maximum amount recoverable
under this warranty is limited to the purchase price of the Product and, if HEAT & GLO is unable to provide replacement or repair in
an expedient and cost-effective manner, HEAT & GLO may discharge all obligations under this warranty by refunding the purchase
price of the Product. IN NO EVENT SHALL HEAT & GLO BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
CAUSED BY DEFECTS IN THE PRODUCT.
4. Any labor and related repair charges relating to the costs and expenses of replacing or repairing defective components under the
Limited Lifetime Warranty are not covered by this warranty, except as provided for under the Basic One-Year Warranty.
5. Components and parts made by other manufacturers, whether sold with the Product or added thereafter, are NOT covered by this
warranty unless expressly authorized and approved by HEAT & GLO in writing.
6. Any damages caused by environmental conditions, inadequate ventilation or drafting caused by tight sealing construction of the
structure, air handling devices such as exhaust fans or forced air furnaces, or other such causes are not covered by this warranty.
7. This warranty will be void if:
a) The Product is not installed, operated and maintained in compliance with local building codes and with the instructions in the
Installer’s Guide, Owner’s Guide and Listing Agent Identifi cation Label furnished with the Product.
b) Any parts or components made by other manufacturers are added or used in the Product, unless expressly authorized and ap-
proved by HEAT & GLO in writing.
c) Any service work is performed on the Product by anyone other than an authorized HEAT & GLO representative.
d) The Product is damaged due to shipping, improper handling, accident, abuse or misuse.
e) Fuels other than those specifi ed in the Installer’s Guide and Owner’s Guide are used.
f)
EXCEPT TO THE EXTENT PROVIDED BY LA W, HEAT & GLO MAKES NO EXPRESS WARRANTIES OTHER THAN THE W ARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY SPECIFIED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, or do not allow exclusion or limitation of incidental or consequential damages, so those limitations may not apply to you. This warranty gives you specifi c legal rights, and you may also have other
rights which vary from State to State.
If warranty service is needed you should contact your installing dealer and if the installing dealer is unable to provide necessary parts or
components, contact the nearest authorized HEAT & GLO dealer or supplier.
NOTES TO CUSTOMER:
1. In order to insure proper installation, operation and maintenance HEAT & GLO strongly recommends annual
2. Please complete this information and retain this warranty in a safe place for future reference: Installation Date:__
3. HEA T & GLO reserves the right to make changes at any time, without notice, in design, material, specifi cations
Modifi cation was made to the Product which was not expressly authorized and approved by HEAT & GLO in writing.
servicing by an authorized HEAT & GLO dealer.
Model #:_________________ Serial #:______________ Installing Contractor:______________________
and prices of the Product. HEAT & GLO also reserves the right to discontinue styles and products.