WARNING: If the information in these
instructions is not followed exactly , a fire
or explosion may result causing property damage, personal injury , or death.
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or
any other appliance.
• What to do if you smell gas
- Do not try to light any appliance
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed by
a qualified installer , service agency , or the gas
supplier .
This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must
be installed in accordance with the manufacturer’s instructions and the manufactured home construction and safety
standard, Title 24 CFR, Part 3280 or Standard for Installa-
tion in Mobile Homes, CAN/CSA Z240MH.
This appliance is only for use with the type(s) of gas indi-
cated on the rating plate.
Read, understand and follow
these instructions for safe
installation and operation.
CAUTION
Owner’s Manual
Installation and Operation
DO NODO NO
DO NO
DO NODO NO
DISCARDDISCARD
DISCARD
DISCARDDISCARD
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Leave this manual with
party responsible for
use and operation.
W ARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULL Y SUPERVISE children in same room as fireplace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other flammable
materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
In the Commonwealth of Massachusetts installation must
be performed by a licensed plumber or gas fitter.
See Table of Contents for location of additional
Commonwealth of Massachusetts requirements.
Installation and service of this appliance should be
performed by qualified personnel. Hearth & Home
T echnologies suggests NFI certified or factory-trained
professionals, or technicians supervised by an NFI
certified professional.
before starting the installation. FAILURE TO
FOLLOW these installation instructions may result
in a possible fire hazard and will void the warranty.
Prior to the first firing of the fireplace, READ the
!
Using Your Fireplace section of the Owners Guide.
DO NOT USE this appliance if any part has been
!
under water. Immediately CALL a qualified service
technician to inspect the unit and to replace any part
of the control system and any gas control which has
been under water.
THIS UNIT IS NOT FOR USE WITH SOLID FUEL.
!
Installation and repair should be PERFORMED by a
qualified service person. The appliance and venting
!
system should be INSPECTED before initial use
and at least annually by a professional service
person. More frequent cleaning may be required
due to excessive lint from carpeting, bedding
material, etc. It is IMPERATIVE that the unit’s
control compartment, burners, and circulating air
passageways
adequate combustion and ventilation air.
BE KEPT CLEAN to provide for
These units MUST use one of the vent systems
described in the Installing the Fireplace section of
!
the Installers Guide. NO OTHER vent systems or
components MAY BE USED.
This gas fireplace and vent assembly MUST be
!
vented directly to the outside and MUST NEVER be
attached to a chimney serving a separate solid fuel
burning appliance. Each gas appliance MUST USE
a separate vent system. Common vent systems are
PROHIBITED.
INSPECT the external vent cap on a regular basis to
!
make sure that no debris is interfering with the air
flow.
The glass door assembly MUST be in place and
!
sealed, and the trim door assembly MUST be in
place on the fireplace before the unit can be placed
into safe operation.
DO NOT OPERATE this appliance with the glass
!
door removed, cracked, or broken. Replacement of
the glass door should be performed by a licensed
or qualified service person. DO NOT strike or slam
the glass door.
Always KEEP the appliance clear and free from
!
combustible materials, gasoline, and other
flammable vapors and liquids.
NEVER OBSTRUCT the flow of combustion and
!
ventilation air. Keep the front of the appliance
CLEAR of all obstacles and materials for servicing
and proper operations.
Due to the high temperature, the appliance should
be LOCATED out of traffic areas and away from
!
furniture and draperies. Clothing or flammable
material SHOULD NOT BE PLACED on or near the
appliance.
Children and adults should be ALERTED to the
!
hazards of high surface temperature and should
STAY AWAY to avoid burns or clothing ignition.
Y oung children should be CAREFULL Y SUPERVISED
when they are in the same room as the appliance.
The glass door assembly SHALL ONLY be
!
replaced as a complete unit, as supplied by the gas
fireplace manufacturer. NO SUBSTITUTE material
may be used.
DO NOT USE abrasive cleaners on the glass door
!
assembly. DO NOT ATTEMPT to clean the glass
door when it is hot.
Turn off the gas before servicing this appliance. It is
recommended that a qualified service technician
!
perform an appliance check-up at the beginning of
each heating season.
Any safety screen or guard removed for servicing
!
must be replaced before operating this appliance.
DO NOT place furniture or any other combustible
!
household objects within 36 inches of the fireplace
front.
IMPORTANT: THIS IS DATED INFORMATION. When requesting s ervice or replacement parts
for your appliance please provide m odel number and s erial number. All parts listed in this
manual may be or d er ed from an authoriz ed d ealer.
ITEMDESCRI PT IO NSERIAL #P ART NUM BER
Log Set A ss em bly
1Log 1
2Log 2
3Log 3
4Log 4
5Log 5
6Log 6
7Glas s Door A ss em bly -E nd
8Louvers wit h M esh -End Panel
9Hood End, black
10Non-combus tibl e board -End
11Non-combus tibl e board -Side
12Grate A s sem bly
13Burner NG, LP2039-006
14Glas s Door A ss em bly -S ide
15Louver, Top
16Hood Side, Black
17Louver, B ot tom
Junct ion B ox
Brac k et Junct i on box
Orifice NG (#33C)
Orifice LP (#50C)
Ember Mesh Assembly
Mesh Assembly
Glass Latch Assembly
Flue Restrictor
Fiber Glass Rope
Mineral Wool
Lava Rock
Pilot Tube
Gasket Assembly
Cont ains Ember Box, Orifice and air passage gaskets
Touch Up Paint
Conversion K i t NG
Conversion K i t LP
Pil ot O rific e NG 446-505
Pil ot O rific e LP 446-517
Regul a t o r NGNGK -DXV
Regula t or L PLPK-DXV
Addit ional s ervic e part numbers appear on following page.
IMPORTANT: THIS IS DATED INFORMATION. When requesting s ervice or replacement parts
for your appliance please provide m odel number and s erial number. All parts listed in this
manual may be or d er ed from an authoriz ed d ealer.
ITEMDESCRI PT IO NSERIAL #P ART NUMBER
Log Set A ss em bly
1Log 1
2Log 2
3Log 3
4Log 4
5Log 5
6Log 6
7Non-combus tibl e board
8Grate Assembly
9Burner NG, LP2039-006
10Hood Blac k
11Glas s Door A ss em bly
12Louver, Top
13Louver, B ot tom
Junct ion B ox
Brac k et Junct i on box
Orifice NG (#32C)
Orifice LP (#50C)
Ember Mesh Assembly
Mesh Assembly
Glass Latch Assembly
Flue Restrictor
Fiber Glass Rope
Mineral Wool
Lava Rock
Pilot Tube
Gasket Assembly
Cont ains Ember Box, Orifice and air passage gaskets
IMPORTANT: THIS IS DATED INFORMATION. When requesting s ervice or replacement parts
for your appliance please provide model number and serial number. All parts listed in this
manual may be ordered from an authoriz ed deal er .
IT EMDES CRIPTIO NSERIAL #P ART NUM BER
1
2Ground Strap385-512N
3Pil ot S upport A rm385-120N
4Pil ot B rack et2005-118N
5Em ber Box A ss em bly2005-114N
6Flex i ble Gas Connector 2005-009Y
7Valve Bracket
8Flex B al l V al ve Ass em bly 302-320AY
9On/Off Switch Assembly
10
11Module593-592Y
12Module Wire A ss em bly593-590AY
NOTE: Replacement bulbs to be supplied by homeowner. Recommended replacements: Sylvania Mini Candelabra 75 watts.
The Heat & Glo fireplace models discussed in this Installers
Guide have been tested to certification standards and listed
by the applicable laboratories.
Certification
MODELS: PIER-HVB-IPI, ST - HVB-IPI,
LABORATORY: Underwriters Laboratories
TYPE: V ented Gas Fireplace Heater
STANDARD: ANSI Z21.88•CGA2.22•UL307B
Installation Codes
The fireplace installation must conform to local codes. Before
installing the fireplace, consult the local building code
agency to ensure that you are in compliance with all
applicable codes, including permits and inspections.
In the absence of local codes, the fireplace installation must
conform to the National Fuel Gas Code ANSI Z223.1 (in the
United States) or the CAN/CGA-B149 Installation Codes
(in Canada). The appliance must be electrically grounded
in accordance with local codes or, in the absence of local
codes with the National Electric Code ANSI/NFPA No. 70
(in the United St ates), or to the CSA C22.1 Canadian Electric
Code (in Canada).
High Altitude Installations
U.L. Listed gas appliances are tested and approved without requiring changes for elevations from 0 to 2,000 feet in
the U. S. A. and in Canada.
When installing this appliance at an elevation above 2,000
feet, it may be necessary to decrease the input rating by
changing the existing burner orifice to a smaller size. Input
rate should be reduced by 4% for each 1000 feet above a
2000 foot elevation in the U.S.A. or 10% for elevations
between 2000 and 4500 feet in Canada. If the heating value
of the gas has been reduced, these rules do not apply . To
identify the proper orifice size, check with the local gas
utility.
If installing this appliance at an elevation above 4,500 feet
(in Canada), check with local authorities.
These models may be installed in a bedroom or bed-sitting
room in the U.S.A. and Canada.
NOTE: The following requirements reference various
Massachusetts and national codes not contained in
this document.
Requirements for the Commonwealth of
Massachusetts
For all side wall horizontally vented gas fueled equipment
installed in every dwelling, building or structure used in
whole or in part for residential purposes, including those
owned or operated by the Commonwealth and where the
side wall exhaust vent termination is less than seven (7)
feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satisfied:
Installation of Carbon Monoxide Detectors
At the time of installation of the side wall horizontal vented
gas fueled equipment, the installing plumber or gasfitter
shall observe that a hard wired carbon monoxide detector
with an alarm and battery back-up is installed on the floor
level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter shall observe that a
battery operated or hard wired carbon monoxide detector
with an alarm is installed on each additional level of the
dwelling, building or structure served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services of qualified licensed professionals for the installation of hard wired
carbon monoxide detectors.
In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the
hard wired carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent floor
level.
In the event that the requirements of this subdivision can
not be met at the time of completion of installation, the
owner shall have a period of thirty (30) days to comply with
the above requirements; provided, however, that during said
thirty (30) day period, a battery operated carbon monoxide
detector with an alarm shall be installed.
Approved Carbon Monoxide Detectors
Each carbon monoxide detector as required in accordance
with the above provisions shall comply with NFP A 720 and
be ANSI/UL 2034 listed and IAS certified.
Inspection
The state or local gas inspector of the side wall horizontally
vented gas fueled equipment shall not approve the installation unless, upon inspection, the inspector observes carbon
monoxide detectors and signage installed in accordance with
the provisions of 248 CMR 5.08(2)(a)1 through 4.
Exemptions
The following equipment is exempt from 248 CMR 5.08(2)(a)1
through 4:
• The equipment listed in Chapter 10 entitled “Equipment
Not Required To Be Vented” in the most current edition
of NFP A 54 as adopted by the Board; and
• Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or structure used in whole
or in part for residential purposes.
MANUFACTURER REQUIREMENTS
Gas Equipment Venting System Provided
When the manufacturer of Product Approved side wall horizontally vented gas equipment provides a venting system
design or venting system components with the equipment,
the instructions provided by the manufacturer for installation of the equipment and the venting system shall include:
• Detailed instructions for the installation of the venting
system design or the venting system components; and
• A complete parts list for the venting system design or
venting system.
Gas Equipment Venting System NOT Provided
When the manufacturer of a Product Approved side wall
horizontally vented gas fueled equipment does not provide
the parts for venting the flue gases, but identifies “special
venting systems”, the following requirements shall be satisfied by the manufacturer:
• The referenced “special venting system” instructions shall
be included with the appliance or equipment installation
instructions; and
• The “special venting systems” shall be Product Approved
by the Board, and the instructions for that system shall
include a parts list and detailed installation instructions.
Signage
A metal or plastic identification plate shall be permanently
mounted to the exterior of the building at a minimum height
of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled
heating appliance or equipment. The sign shall read, in
print size no less than one-half (1/2) inch in size, “GAS
VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS”.
A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment,
all venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain
with the appliance or equipment at the completion of the
installation.
See Gas Connection section for additional Commonwealth of Massachusetts requirements.
2
Getting Started
Introducing the Heat & Glo Gas Fireplaces
Heat & Glo direct vent gas fireplaces are designed to operate with all combustion air siphoned from outside of the
building and all exhaust gases expelled to the outside.
The information contained in this Installers Guide, unless
noted otherwise, applies to all models and gas control
systems. Gas fireplace diagrams, including the dimensions,
are shown in this section.
Pre-install Preparation
This gas fireplace and its components are tested and safe
when installed in accordance with this Installers Guide.
Report to your dealer any parts damaged in shipment,
particularly the condition of the glass. Do not install any
unit with damaged, incomplete, or substitute parts.
The vent system components are shipped in separate packages. The gas logs are packaged separately and must be
field installed.
Read all of the instructions before starting the installation. Follow these instructions carefully during the
installation to ensure maximum safety and benefit.
Failure to follow these instructions will void the owner’s warranty and may present a fire hazard.
The Heat & Glo Warranty will be voided by , and Heat & Glo
disclaims any responsibility for, the following actions:
• Installation of any damaged fireplace or vent system
component.
• Modification of the fireplace or direct vent system.
• Installation other than as instructed by Heat & Glo.
• Improper positioning of the gas logs or the glass door.
• Installation and/or use of any component part not manufactured and approved by Heat & Glo, not withstanding
any independent testing laboratory or other party approval
of such component part or accessory .
ANY SUCH ACTION MAY POSSIBLY CAUSE A FIRE
HAZARD.
When planning a fireplace installation, it’s necessary
to determine:
• Where the unit is to be installed.
• The vent system configuration to be used.
• Gas supply piping.
• Electrical wiring.
• Framing and finishing details.
• Whether optional accessories—devices such as a fan,
wall switch, or remote control—are desired.
If the fireplace is to be installed on carpeting or tile,
or on any combustible material other than wood
flooring, the fireplace should be installed on a metal
or wood panel that extends the full width and depth
of the fireplace.