Page 1
Models:
SL-550TV-D, SL-550TV-IPI-D
SL-750TV-D, SL-750TV-IPI-D
SL-950TV-D, SL-950TV-IPI-D
Owner’s Manual
Installation and Operation
CAUTION
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of
this or any other appliance.
• What to do if you smell gas
- Do not try to light any appliance
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Read, understand and follow
these instructions for safe
installation and operation.
DO NOT
DISCARD
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot during
operation and cool down.
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures.
• Do NOT operate with protective barriers open or
removed.
• Keep clothing, furniture, draperies and other
combustibles away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. Do
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
• Installation and service must be performed
by a qualifi ed installer, service agency , or the
gas supplier.
In the Commonwealth of Massachusetts:
• installation must be performed by a licensed plumber
or gas fi tter;
• a CO detector shall be installed in the room where the
appliance is installed.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory-trained
professionals, or technicians supervised by an NFI
certifi ed professional.
1Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 2
Read this manual before installing or operating this appliance.
Heat & Glo, a of Hearth & Home Technologies, Inc.
20802 Kensington Boulevard, Lakeville, MN 55044
brand
Not
for
use
with
solid
fuel.
(
Ne
doit
pas
entre
utilise
avec
un
combustible
solide).
This
appliance
must
be
installed
in
accordance
with
local
codes,
if
any;
if
not,
follow
ANSI
Z223.1
in
the
USA
or
CAN/CGA
B149
installation
codes.
(Installer
l’appareil
selon
les
codes
ou
reglements
locaux
ou,
en
l’absence
de
tels
reglements,
selon
les
codes
d’installation
CAN/CGA-B149.)
Type
of
Gas
(Sorte
De
Gaz):
NA
TURAL
GAS
MADE
IN
USA
Minimum
Permissible
Gas
Supply
for
Purposes
of
Input
Adjustment.
Approved
Minimum
(De
Gaz)
Acceptable
0.0
in
w.c.
(Po.
Col.
d’eau)
Maximum
Pressure
(Pression)
0.0
in
w.c.
(Po.
Col.
d’eau)
Maximum
Manifold
Pressure
(Pression)
0.0
in
w.c.
(Po.
Col.
d’eau)
Minimum
Manifold
Pressure
(Pression)
0.0
in
w.c.
(Po.
Col.
d’eau)
Model:
(Modele):
Serial
(Serie):
ANSI
Z21XX-XXXX · ·
CSA
2.XX-MXX · ·
UL307B
XXXXXXXX
IN
CANADA
ALTITUDE:
0-0000
FT.
0000-0000FT.
MAX.
INPUT
BTUH:
00,000
00,000
MIN.
INPUT
BTUH:
00,000
00,000
ORIFICE
SIZE:
#XXXXX
#XXXXX
XXXXXXXX
To ta l
Electrical
Requirements:
000Vac,
00Hz.,
less
than
00
Amperes
Please retain this owner’s manual for future reference.
Congratulations
Congratulations on selecting a Heat & Glo gas appliance
—an elegant and clean alternative to wood burning
appliances. The Heat & Glo gas appliance you have
selected is designed to provide the utmost in safety,
reliability, and effi ciency .
As the owner of a new appliance, you’ll want to read and
carefully follow all of the instructions contained in this
Owner’s Manual. Pay special attention to all Cautions and
Warnings.
Homeowner Reference Information
This Owner’s Manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this Owner’s Manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Heat & Glo gas appliance will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heat & Glo family of appliance products!
We recommend that you record the following
pertinent information about your appliance.
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on appliance: ____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
Listing Label Information/Location
This product may be covered by one or more of the following patents: (Nos produits sont couverts par un ou plusieurs des brevets suivants): (United States)
4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495,
5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195,
6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2,
6729551, 6736133, 6748940, 6748942, D320652, D445174, D462436; (Canada)1297749, 2195264, 2225408; or other U.S. and foreign patents pending (ou
autres brevets americains et etrangers en attente).
Type of Gas
Not
Ne
Type
Gas and Electric
Information
Minimum
Approved
Maximum
Maximum
Minimum
Total
ALTITUDE:
MIN.
ORIFICE
for
use
with
doit
pas
of
Gas
(Sorte
TURAL
Permissible
Minimum
Pressure
Manifold
Manifold
Electrical
INPUT
BTUH:
INPUT
BTUH:
SIZE:
solid
fuel.
entre
utilise
De
Gaz)
GAS
Gas
(De
(Pression)
Pressure
Pressure
Requirements:
0-0000
00,000
00,000
#XXXXX
The model information regarding your specifi c appliance can be found on
the rating plate usually located in the control area of the appliance.
Heat & Glo, a of Hearth & Home Technologies, Inc.
brand
20802 Kensington Boulevard, Lakeville, MN 55044
avec
un
This
in
the
locaux
Gaz)
combustible
appliance
USA
or
CAN/CGA
ou,
en
Supply
Acceptable
(Pression)
(Pression)
000Vac,
IN
FT.
0000-0000FT.
00,000
00,000
#XXXXX
must
l’absence
for
CANADA
be
installed
B149
de
ANSI
Z21XX-XXXX
Purposes
00Hz.,
solide).
in
installation
tels
reglements,
0.0
in
0.0
in
0.0
in
0.0
in
less
accordance
codes.
of
Input
w.c.
w.c.
w.c.
w.c.
than
with
(Installer
selon
CSA
Adjustment.
(Po.
(Po.
(Po.
(Po.
00
Model:
(Modele):
Serial
(Serie):
local
codes,
l’appareil
les
codes
2.XX-MXX
Col.
d’eau)
Col.
d’eau)
Col.
d’eau)
Col.
d’eau)
Amperes
if
any;
if
not,
follow
selon
les
codes
d’installation
CAN/CGA-B149.)
UL307B
MADE
XXXXXXXX
XXXXXXXX
ANSI
ou
reglements
IN
USA
Z223.1
Model Number
Serial Number
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/072
Page 3
- Table of Contents -
Section 1: Listing and Code Approvals
A. Appliance Certifi cation ................................... 4
B. Glass Specifi cations ......................................4
C. BTU Specifi cations ........................................4
D. High Altitude Installations .............................. 5
E. Non-combustible Materials Specifi cation.......5
F. Combustible Materials Specifi cation.............. 5
Section 2: Getting Started
A. Design and Installation Considerations .........6
B. Negative Pressure ......................................... 7
C. Tools and Supplies Needed ...........................8
D. Inspect Appliance and Components .............. 8
Section 3: Framing and Clearances
A. Selecting Appliance Location.........................9
Î
Î
B. Constructing the Appliance Chase ..............10
C. Clearances .................................................. 10
D. Mantel Projections ........................................11
Section 4: Termination Locations
A. Vent Termination Minimum Clearances .......12
Section 5: Vent Information and Diagrams
A. Vent Guidelines ........................................... 13
B. Vent System Confi guration ..........................13
Section 10: Electrical Information
A. Recommendation for Wire ........................ 21
B. Connecting to the Appliance .....................21
C. Intellifi re Ignition System Wiring ................ 21
D. Standing Pilot Ignition System Wiring ....... 22
E. Junction Box Installation ........................... 23
F. Wall Switch Installation for Fan ................. 23
Section 11: Finishing
A. Mantel Projections .................................... 24
B. Facing Material ......................................... 24
Section 12: Appliance Setup
A. Remove Shipping Materials ......................25
B. Remove Grate Shipping Support ..............25
C. Clean the appliance ..................................25
D. Accessories .............................................. 25
E. Install the Refractory .................................25
F. Lava Rock, Vermiculite, Rockwool
and Ember Placement ..............................25
G. Positioning the Logs ................................. 26
H. Glass Assembly ........................................ 30
I. Screen Mesh ............................................. 30
J. Grilles and Trim .........................................30
K. Hood ......................................................... 30
L. Shutter Settings ........................................30
Section 6: Vent Clearances and Framing
A. Pipe Clearances to Combustibles ...............15
B. Wall Penetration Framing ............................ 15
C. Vertical Penetration Framing ....................... 15
Section 7: Appliance Preparation
A. Installing Outside Air Kit Damper Assembly ..16
B. Gas/Electrical Connections ......................... 16
C. Securing and Leveling Appliance ................ 17
Section 8: Installing Vent Pipe
A. Assembly of Vent Sections .......................... 18
B. Attaching Vent to Firebox ............................18
C. Securing Vent Sections .............................. 18
Section 9: Gas Information
A. Fuel Conversions......................................... 19
B. Gas Pressures .............................................19
C. Gas Connection ........................................... 19
Section 13: Operating Instructions
A. Before Lighting Appliance .........................31
B. Check Appliance Draft .............................. 31
B. Lighting Appliance ..................................... 32
C. After Appliance is Lit ................................. 34
D. Frequently Asked Questions ..................... 34
Section 14: Troubleshooting
A. Standing Pilot Ignition System .................. 35
B. Intellifi re Ignition System ........................... 37
Section 15: Maintaining and Servicing Appliance. ..........39
Section 16: Reference Materials
A. Appliance Dimension Diagram ................. 41
B. Service Parts ............................................ 42
C. Warranty ................................................... 52
D. Contact Information .................................. 53
3Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 4
1
Listing and Code Approvals
A. Appliance Certifi cation
MODELS: SL-550TV-D, SL-750TV-D, SL-950TV-D,
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: B-Vent Decorative
STANDARD: ANSI Z21.50-2002 • CGA2.2
This product is listed to ANSI standards for “Vented Gas
Fireplaces” and “Gas Fired Appliances for Use at High
Altitudes”.
This model (natural gas and propane) can be installed in a
bedroom (in the United States) which has a total volume of
unconfi ned space appropriate to the particular installation.
Refer to the National Fuel Gas Code ANSI Z223.1/
NFPA54 (current edition), The Uniform Mechanical
Code - (current edition), and local Building Offi cials for the
options allowed in obtaining an effective bedroom volume
of unconfi ned space.
This model (natural gas and propane) can be installed in
a bedroom (in Canada) if a thermostat (Model WH-ST AT)
is installed with the unit. Consult local code authorities.
Detailed installation instructions for Model WH-STAT are
included with the kit.
B. Glass Specifi cations
Hearth & Home T echnologies appliances manufactured with
tempered glass may be installed in hazardous locations
such as bathtub enclosures as defi ned by the Consumer
Product Safety Commission (CPSC). The tempered glass
has been tested and certifi ed to the requirements of ANSI
Z97.1 and CPSC 16 CFR 1202 (Safety Glazing Certifi cation
Council SGCC# 1595 and 1597. Architectural Testing, Inc.
Reports 02-31919.01 and 02-31917.01).
This statement is in compliance with CPSC 16 CFR
Section 1201.5 “Certifi cation and labeling requirements”
which refers to 15 U.S. Code (USC) 2063 stating “…Such
certifi cate shall accompany the product or shall otherwise
be furnished to any distributor or retailer to whom the
product is delivered.”
Some local building codes require the use of tempered
glass with permanent marking in such locations. Glass
meeting this requirement is available from the factory.
Please contact your dealer or distributor to order.
NOTE: This installation must conform with local codes. In the
absence of local codes you must comply with the National
Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A.
and the CAN/CGA B149 Installation Codes in Canada.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental
room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
Heat & Glo Quality Systems
registered by SGS ICS
C. BTU Specifi cations
U.S. (0-2000 ft.) or Canada (2000-4500 ft.)
SL-550TV-IPI-D (LP)
SL-750TV-IPI-D (LP)
SL-950TV-IPI-D (LP)
Model(s)
SL-550TV-D
SL-550TV-IPI-D
SL-550TV-D (LP)
SL-750TV-D
SL-750TV-IPI-D
SL-750TV-D (LP)
SL-950TV-D
SL-950TV-IPI-D
SL-950TV-D (LP)
US
CAN
US
CAN
US
CAN
US
CAN
US
CAN
US
CAN
Maximum
Input BTU/h
21,000 12,000 44
18,900 10,800 45
20,000 N/A 54
18,000 N/A 55
23,000 16,000 42
20,700 14,400 43
23,000 N/A 53
20,700 N/A 54
30,000 21,000 36
27,000 18,900 37
30,000 21,000 51
27,000 N/A 52
Minimum
Input BTU/h
Orifi ce
Size
(DMS)
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/074
Page 5
D. High Altitude Installations
U.L. Listed gas appliances are tested and approved without
requiring changes for elevations from 0 to 2000 feet in the
U.S.A. and Canada.
When installing this appliance at an elevation above 2000
feet, it may be necessary to decrease the input rating by
changing the existing burner orifi ce to a smaller size. Input
rate should be reduced by 4% for each 1000 feet above
a 2000 foot elevation in the U.S.A., or 10% for elevations
between 2000 and 4500 feet in Canada. If the heating
value of the gas has been reduced, these rules do not
apply. To identify the proper orifi ce size, check with the
local gas utility.
If installing this appliance at an elevation above 4500 feet
(in Canada), check with local authorities.
WARNING
Do NOT use this appliance if any part has been under water.
Immediately call a qualifi ed service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
E. Non-Combustible Materials Specifi cation
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750
o
C, shall be considered
non-combustible materials.
F. Combustible Materials Specifi cation
Materials made of or surfaced with wood, compressed paper,
plant fi bers, plastics, or other material that can ignite and
burn, whether fl ame proofed or not, or whether plastered or
unplastered shall be considered combustible materials.
5Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 6
Getting Started
2
A. Design and Installation Considerations
Heat & Glo B-type vent gas appliances are designed to
operate with all exhaust gases expelled to the outside of
the building, and combustion air pulled from the room.
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
• Consult local building, fi re offi cials or authorities having
jurisdiction about restrictions, installation inspection, and
permits.
When planning an appliance installation, it’s necessary to
determine the following information before installing:
• Where the appliance is to be installed. See Sections 3
and 4.
• The vent system confi guration to be used. See Sections
5 and 6.
• Gas supply piping. See Sections 7 and 9.
• Electrical wiring. See Sections 7 and 10.
• Framing and fi nishing details. See Sections 3, 6 and 11.
• Whether optional accessories—devices such as a fan, wall
switch, or remote control—are desired. See Section 10.
WARNING
Fire Risk
Explosion Risk
Keep appliance dry.
• Water may damage controls.
• Mold or rust may cause odors.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/076
Page 7
B. Negative Pressure
WARNING
Asphyxiation
•
Negative pressure can cause spillage of
combustion fumes and soot.
• Fireplace needs to draft properly for safety.
Draft is the pressure difference needed to vent fi replaces
successfully. Considerations for successful draft include:
• Preventing negative pressure
• Location of fi replace and chimney
Negative pressure results from the imbalance of air available for the fi replace to operate properly. Causes for this
imbalance include:
• Exhaust fans (kitchen, bath, etc.)
Risk.
• Install the fresh air kit. Install the intake on the side of
the house towards prevailing winds during the heating
season.
• Ensure adequate outdoor air is supplied for combustion
appliances and exhaust equipment.
• Ensure furnace and air conditioning return vents are not
located in the immediate vicinity of the fi replace.
• Avoid installing the fi replace near doors, walkways or
small isolated spaces.
• Recessed lighting should be of “sealed can” design; attic
hatches weather stripped or sealed; and attic mounted
ductwork and air handler joints and seams taped or
sealed.
• Basement installations should be avoided due to stack
effect. Stack effect creates negative pressure in lower
levels. Hearth & Home Technologies recommends the
use of direct vent fi replaces in basements.
• Range hoods
• Combustion air requirements for furnaces, water heaters
and other combustion appliances
• Clothes dryers
• Location of return-air to furnace or air conditioning
• Imbalances of the HVAC air handling system
• Upper level air leaks (recessed lighting, attic hatch
opening, duct leaks)
T o minimize the effects of negative air pressure, the following must be considered:
Recommended
Location
Marginal
Location
Location
Not
Recommended
Location of the fi replace and chimney will affect perfor-
mance. As shown in Figure 2.1, the chimney should:
• Be installed through the warm space enclosed by the
building envelope. This helps to produce more draft,
especially during lighting and die-down of the fi re.
• Penetrate the highest part of the roof. This minimizes
the effects of wind turbulence.
• Be located away from trees, adjacent structures, uneven
roof lines and other obstructions.
Offsets can restrict draft so their use should be minimized.
Consider the fi replace location relative to fl oor and ceiling
and attic joists.
Recommended
Location
Windward
Figure 2.1
Multi-level Roofs
Location NOT
Recommended
Leeward
7Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 8
C. Tools and Supplies Needed
V
Before beginning the installation be sure that the following
tools and building supplies are available.
Reciprocating saw Framing material
Pliers Hi temp caulking material
Hammer Gloves
Phillips screwdriver Framing square
Flat blade screwdriver Electric drill and bits (1/4 in.)
Plumb line Safety glasses
Level Tape measure
Manometer Voltmeter
Non-corrosive leak check solution
1/2 - 3/4 inch length, #6 or #8 Self-drilling screws
One 1/4 inch female connection (for optional fan).
D. Inspect Appliance and Components
ERTICAL TERMINATION CAP
STORM COLLAR
ROOF FLASHING
OR CHASE TOP
ATTIC INSULATION SHIELD
WARNING
Inspect appliance and components for
damage. Damaged parts may impair safe
operation.
• Do NOT install damaged components.
• Do NOT install incomplete components.
• Do NOT install substitute components.
Report suspected damaged parts to dealer.
FIRESTOP SPACER
GAS B-VENT
PIPE SECTION (S)
The following B-vent components are needed for installation (see Figure 2.2).
• Fireplace Box
Figure 2.2 Typical Vertical Installation
• Pipe Components
• Firestops
• Attic Insulation Shield
• Read all of the instructions before starting the instal-
lation. Follow these instructions carefully during the
installation to ensure maximum safety and benefi t.
• Elbows
• Strapping
• Roof Flashing or Chase Top
• Termination Cap
• Storm Collar
• Carefully remove the appliance and components from
the packaging.
• The vent system components and trim doors are shipped
in separate packages.
• The gas logs may be packaged separately and must be
fi eld installed.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be voided
by, the following actions:
• Installation and use of any damaged appliance or vent
system component.
• Modifi cation of the appliance or vent system.
• Installation other than as instructed by Hearth & Home
Technologies.
• Improper positioning of the gas logs or the glass door.
• Installation and/or use of any component part not
approved by Hearth & Home Technologies.
Any such action may cause a fi re hazard.
WARNING
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/078
Page 9
3
Framing and Clearances
NOTE:
•
Illustrations refl ect typical installations and are FOR
DESIGN PURPOSES ONLY.
• Illustrations/diagrams are not drawn to scale.
• Actual installation may vary due to individual design
preference.
A. Selecting Appliance Location
When selecting a location for your appliance it is important to
consider the required clearances to walls (see Figure 3.1).
A
F
A
B
C
TOP VENT
NOTE: For actual appliance dimensions refer to
Section 16.
TOP VENT
B
ALCOVE
INSTALLATION
WARNING
Fire Risk
Provide adequate clearance:
• Around air openings
• To combustibles
• For service access
Locate appliance away from traffi c areas.
D
Figure 3.1 Appliance Locations
Î
Model A B C D E F
SL-550TV-D
SL-750TV-D
SL-950TV-D
TOP VENT
B
E
Inches 41-1/2 37 58-3/4
Millimeters 1054 940 1492 413 13
Inches 45 42 63-3/4 16-1/4 1/2
Millimeters 1143 1067 1619 413 13
Inches 50 49 70-3/4 16-1/4 1/2
Millimeters 1270 1245 1792 413 13
In addition to these framing dimensions, also reference the following sections:
• Clearances and Mantel Projections (Sections 3.C and 3.D)
• Vent Clearances and Framing (Section 6).
36 Inches
914 Millimeters
Maximum
16-1/4 1/2
9Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 10
B. Constructing the Appliance Chase
A chase is a vertical boxlike structure built to enclose the
gas appliance and/or its vent system. Vertical vents that run
on the outside of a building may be, but are not required
to be, installed inside a chase.
Construction of the chase may vary with the type of building.
These instructions are not substitutes for the requirements
of local building codes. Local building codes MUST be
checked.
Chases should be constructed in the manner of all outside
walls of the home to prevent cold air drafting problems.
The chase should not break the outside building envelope
in any manner.
Walls, ceiling, base plate and cantilever fl oor of the chase
should be insulated. Vapor and air infi ltration barriers
should be installed in the chase as per regional codes for
the rest of the home. Additionally, in regions where cold
air infi ltration may be an issue, the inside surfaces may be
sheetrocked and taped for maximum air tightness.
To further prevent drafts in cold climates, the fi restops
should be caulked with high temperature caulk to seal gaps.
Gas line holes and other openings should be caulked with
high temp caulk or stuffed with unfaced insulation. If the
appliance is being installed on a cement slab, a layer of
plywood may be placed underneath to prevent conducting
cold up into the room.
C. Clearances
WARNING
Fire Risk.
Odor Risk.
• Install appliance on hard metal or wood surfaces
extending full width and depth of appliance.
• Do NOT install appliance directly on carpeting, vinyl, tile
or any combustible material other than wood.
• Do NOT place furniture or any other combustible household
objects within 36 inches of the appliance front.
WARNING
Fire Risk.
• Construct chase to all clearance specifi cations
in manual.
• Locate and install appliance to all clearance
specifi cations in manual
A
F
B
C
D
Models A B C D E F G H I J
SL-550TV-D
SL-750TV-D
SL-950TV-D
Inches 10 33 16-1/4 37 31 0 0 1/2 1/2 36
mm 254 838 413 940 787 0 0 13 13 914
Inches 10 38-1/4 16-1/4 42 31 0 0 1/2 1/2 36
mm 254 971 413 1067 787 0 0 13 13 914
Inches 10 42-1/4 16-1/4 49 31 0 0 1/2 1/2 36
mm 254 1073 413 1245 787 0 0 13 13 914
J
G
E
H
I
Figure 3.2 Clearances to Combustibles
Î
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0710
Page 11
D. Mantel Projections
S
12 INCHES
(305mm)
NON-COMBUSTIBLE
MATERIAL ONLY
1/2 INCH
(13mm)
TOP FRONT EDGE
OF FIREPLACE
Figure 3.3 Clearances to Mantels or other
Combustibles above Appliance
12 INCHE
(305mm)
11Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 12
Termination Locations
4
A. Vent Termination Minimum Clearances
WARNING
Fire Risk.
Explosion Risk.
Maintain vent clearance to combustibles as
specifi ed.
• Do not pack air space with insulation or
other materials.
Failure to keep insulation or other materials
away from vent pipe may cause fi re.
18 IN.
GAS OR WOOD
TERMINATION
GAS
TERMINATION
A
8 FEET
(MINIMUM) TO
PERPENDICULAR
WALL (GAS ONLY)
8 FEET
LOWEST
DISCHARGE
TERMINATION
CAP
Roof Pitch H (Min.) Ft.
Flat to 6/12...........................................................1.0*
Over 6/12 to 7/12 .................................................1.25*
Over 7/12 to 8/12 .................................................1.5*
Over 8/12 to 9/12 .................................................2.0*
Over 9/12 to 10/12 ...............................................2.5*
Over 10/12 to 11/12 .............................................3.25
Over 11/12 to 12/12 .............................................4.0
Over 12/12 to 14/12 .............................................5.0
Over 14/12 to 16/12 .............................................6.0
Over 16/12 to 18/12 .............................................7.0
Over 18/12 to 20/12 .............................................7.5
Over 20/12 to 21/12 .............................................8.0
OPENING
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
X
12
ROOF PITCH
IS X/ 12
VERTICAL
WALL
Termination Clearances
Gas Wood
A 6 inches 20 inches
Figure 4.2 Multiple Vertical Termination
* 3 foot minimum in snow regions
Figure 4.1 Minimum Height from Roof to Lowest Discharge
Opening
Figure 4.1 specifi es minimum vent heights for various
pitched roofs.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0712
Page 13
5
R
Vent Information and Diagrams
A. Vent Guidelines
WARNING
Fire Risk.
Asphyxiation Risk.
This appliance requires the specifi ed pipe for
operation.
• Incorrect pipe may cause spillage, condensation
and overheating.
These models require the following size B-vent double
wall, or single wall rigid or fl ex vent pipe.
Models Pipe Size
SL-550TV-D, SL-550TV-IPI-D
SL-750TV-D, SL-750TV-IPI-D
SL-950TV-D, SL-950TV-IPI-D
• B-vent pipe MUST be used when the vent system is
within combustible construction.
• Single wall rigid or fl exible vent may be used ONLY
if the vent system is installed within non-combustible
construction such as a masonry chimney.
• Follow pipe manufacturer’s installation guidelines when
installing the appliance.
5 inches
5 inches
6 inches
Rise to Run Ratio = 2:1
Maximum Total Horizontal Run = 15 Feet
Minimum Total Vertical Rise = 9 Feet
Maximum Total Vertical Rise = 30 Feet
Maximum Number of Elbows: Two 90
9 FEET
MINIMUM
0
or Four 45
MINIMUM CLEARANCES
ARE PER VENT
MANUFACTURER’S
SPECIFICATIONS
VENT SUPPORTS ARE PE
VENT MANUFACTURER’S
SPECIFICATIONS
0
WARNING
Fire Hazard.
Explosion Risk.
Asphyxiation Risk.
Do NOT connect this gas appliance to a
chimney fl ue serving a separate solid-fuel or
gas burning appliance.
• Vent this appliance directly outside.
• Use separate vent system for this appliance.
May impair safe operation of this appliance or
other appliances connected to the fl ue.
B. Vent System Confi guration
CAUTION
ALL vent confi guration specifi cations MUST be followed.
• This product is tested and listed to appliance and vent
manufacturer’s specifi cations.
• Appliance performance will suffer if specifi cations are not
followed.
Figure 5.1
Figure 5.2
VENT SUPPORTS
ARE PER VENT
MANUFACTURER'S
SPECIFICATIONS.
MAXIMUM HORIZONTAL RUN IS 50%
OF VERTICAL. HORIZONTAL RUN
CANNOT BE MORE THAN 15 FT.
METAL
PLUMBERS' STRAP
13Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 14
MINIMUM
VERTICAL
9 FEET
WARNING
Fire Risk.
Explosion Risk.
Insulation and other combustibles must not
infringe on clearances.
• AL WA YS maintain specifi ed clearances around
venting and fi restop systems.
• Install fi restops as specifi ed.
Failure to keep insulation or other material away
from vent pipe may cause fi re.
MAXIMUM
HORIZONTAL
15 FEET
45 DEGREES
ELBOW
90 DEGREES
ELBOW
Figure 5.3
OFFSETS EXCEEDING
45 DEGREES ADAPT
HORIZONTAL LIMITATIONS
Note: Maximum
horizontal distance
is 50% vertical vent
height.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0714
Page 15
6
Vent Clearances and Framing
A. Pipe Clearances to Combustibles
WARNING
Fire Risk.
Explosion Risk.
Maintain vent clearance to combustibles as
specifi ed.
• Do not pack air space with insulation or other
materials.
• National building codes recommend using attic
shield to keep loose materials/insulation from
contacting vent.
Failure to keep insulation or other materials away from vent
pipe may cause fi re.
TOP
CLEARANCE
CLEARANCE
AROUND VERTICAL
SECTIONS
SIDE AND
BOTTOM CLEARANCE
C. Vertical Penetration Framing
Use B-vent manufacturer’s fi restops to provide adequate
clearances.
WARNING
Fire Hazard
Keep loose materials or blown insulation from
touching the vent pipe.
• National building codes recommend using
attic shield to keep loose materials/ blown
insulation from contacting vent.
• Hearth & Home Technologies requires the use
of an attic shield.
Figure 6.1 Pipe Clearances
Follow vent pipe manufacturer’s instructions for all clearances around pipe.
15Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 16
Appliance Preparation
E
7
CAUTION
Sharp Edges
• Wear protective gloves
and safety glasses during installation.
A. Installing Outside Air Kit Damper Assembly
WARNING
Asphyxiation Risk.
Fire Risk.
Do NOT draw outside combustion air from:
• Wall, fl oor or ceiling cavity.
• Enclosed space such as an attic or garage.
• Close proximity to exhaust vents or chimneys.
Fumes or odor may result.
• Remove and discard cover plate or knockout from side
of appliance.
• Open air kit damper slightly.
• Locate door hinge toward back of appliance (see Figure
7.1).
Figure 7.2 Outside Air Kit Installation
• Attach damper assembly to appliance using screws
provided (see Figure 7.2).
• Insert narrow end of handle through tab and into upper
slot of door.
• Check handle operation. Pull handle out to open, and in
to close.
B. Gas and Electrical Connections
If applicable, ensure that gas and electrical connections are
installed at this time. Refer to Sections 9 (Gas Information)
and 10 (Electrical Information).
DOOR
HANDLE
Figure 7.1 Damper Assembly and Handle
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0716
HING
Page 17
C. Securing and Leveling Appliance
WARNING
Fire Risk.
• Prevent contact with sagging, loose insulation.
• Do NOT install against combustible materials
such as exposed insulation, plastic and insulation
backer.
The diagram shows how to properly position, level, and
secure the appliance (see Figure 7.3). Nailing tabs are provided to secure the appliance to the framing members.
• Place the appliance into position.
• Level the appliance from side to side and front to back.
• Shim the appliance, as necessary. It is acceptable to use
wood shims.
• Bend out nailing tabs on each side.
• Keep nailing tabs fl ush with the framing.
• Secure the appliance to the framing by using nails or
screws through the nailing tabs.
Figure 7.3 Proper Positioning, Leveling and Securing of a
Appliance
CAUTION
Do NOT notch into the framing around the appliance
spacers.
17Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 18
8
Installing Vent Pipe
A. Assembly of Vent Sections
This B-Vent appliance requires 5-inch (SL-550/750TV-D)
or 6-inch (SL-950TV-D) B-vent double-wall pipe. Follow the
pipe manufacturer’s installation guidelines when installing
the unit. This will ensure proper operation and prevent
safety hazards.
WARNING
Fire Risk
Exhaust Fumes Risk
Impaired Performance of Appliance
• Assemble pipe sections per B-vent manufacturer’s instructions.
• Use support tabs for screws.
• Screws must not exceed one inch long and
must not penetrate inner lining.
• Pipe may separate if not properly joined.
B. Attaching Vent to Firebox
Attach the fi rst B-Vent component to the fl ue outlet collar
using 3 self-tapping screws. See Figure 8.1.
C. Securing Vent Sections
Secure vent sections with vent supports following B-vent
manufacturer’s instructions.
WARNING
Fire Risk.
Explosion Risk.
Combustion Fume Risk.
Use vent run supports per vent manufacturer’s
installation instructions.
Connect vent sections per vent manufacturer’s
installation instructions.
• Maintain all clearances to combustibles.
• Maintain specifi ed slope (if required).
Improper support may allow vent to sag or
separate.
B-VENT
SECURING
SCREWS
FLUE OUTLET
COLLAR
Figure 8.1
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0718
Page 19
9
Gas Information
A. Fuel Conversions
Before making gas connections ensure that appliance being installed is compatible with the available gas type.
Any natural or propane gas conversions necessary to
meet the appliance and locality needs must be made by
a qualifi ed technician using Hearth & Home Technologies
specifi ed and approved parts.
B. Gas Pressures
Proper input pressures are required for optimum appliance
performance. Gas line sizing requirements need to be
made following NFPA51.
WARNING
Fire Risk.
Explosion Hazard.
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures equal
to or less than 1/2 psig.
C. Gas Connection
NOTE: Have the gas supply line installed in accordance
with local building codes, if any. If not, follow ANSI
223.1. Installation should be done by a qualifi ed installer
approved and/or licensed as required by the locality. (In
the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.)
NOTE: A listed (and Commonwealth of Massachusetts
approved) 1/2 inch (13 mm) T-handle manual shut-off valve
and fl exible gas connector are connected to the 1/2 inch (13
mm) control valve inlet.
• If substituting for these components, please consult
local codes for compliance.
Refer to Reference Section 16 for location of gas line
access in appliance.
NOTE: Gas line may be run from either side of the appliance
provided the hole in the outer wrap does NOT exceed 2-1/2
inches in diameter and does not penetrate the fi rebox.
WARNING
WARNING
Verify inlet pressures.
• High pressure may cause overfi re condition.
• Low pressure may cause explosion.
• Verify minimum pressures when other household
gas appliances are operating.
Install regulator upstream of valve if line pressure
is greater than 1/2 psig.
Pressure requirements for appliance are shown in the
table below. Minimum pressure must be met when other
household gas appliances are operating.
Pressure Natural Gas Propane
Minimum Inlet
Pressure
Maximum Inlet
Gas Pressure
Manifold Pressure
5.0 inches
w.c.
14.0 inches
w.c.
3.5 inches
w.c.
11.0 inches
w.c.
14.0 inches
w.c.
10.0 inches
w.c.
Gas Leak Risk
• Support control when attaching pipe to
prevent bending gas line.
NOTE: The gap between the supply piping and gas access
hole may be caulked with high temperature caulk or stuffed
with non-combustible, un-faced insulation to prevent cold
air infi ltration.
19Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 20
• Ensure that gas line does not come in contact with outer
wrap of appliance. Follow local codes.
• Incoming gas line should be piped into the valve compartment and connected to the 1/2 inch connection on
the manual shutoff valve.
WARNING
Fire or Explosion Hazard
• Gas build-up during line purge may ignite.
• Purge should be performed by qualifi ed technician.
• Ensure adequate ventilation.
• Ensure there are no ignition sources such as
sparks or open fl ames.
• A small amount of air will be in the gas supply lines.
When fi rst lighting appliance it will take a short time for
air to purge from lines. When purging is complete the
appliance will light and operate normally.
WARNING
HIGH AL TITUDE INST ALLATIONS
U.L. Listed gas appliances are tested and approved
without requiring changes for elevations from 0 to 2000
feet in the U.S.A. and Canada.
When installing this appliance at an elevation above
2000 feet, it may be necessary to decrease the input
rating by changing the existing burner orifi ce to a
smaller size. Input rate should be reduced by 4% for
each 1000 feet above a 2000 foot elevation in the
U.S.A., or 10% for elevations between 2000 and 4500
feet in Canada. If the heating value of the gas has been
reduced, these rules do not apply . T o identify the proper
orifi ce size, check with the local gas utility.
If installing this appliance at an elevation above 4500
feet (in Canada), check with local authorities.
CHECK FOR GAS LEAKS
Explosion Risk
Fire Risk
Asphyxiation Risk
• Check all fi ttings and connections.
• Do not use open fl ame.
•
After the gas line installation is complete, all
connections must be tightened and checked
for leaks with a commercially-available, noncorrosive leak check solution. Be sure to rinse
off all leak check solution following testing.
Fittings and connections may have loosened during
shipping and handling.
WARNING
Fire hazard.
Explosion Risk.
Do NOT change the valve settings.
• This valve has been preset at the factory.
• Changing valve settings may result in fi re hazard
or bodily injury.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0720
Page 21
10
Electrical Information
A. Recommendation for Wire
This appliance requires 110-120 VAC be wired to the
junction box either for use of optional accessories (standing pilot ignition) or for proper operation of the appliance
(Intellifi re ignition). Refer to Figure 10.1 to determine if the
appliance uses an Intellifi re ignition system or Standing
Pilot ignition system.
Open the control access panel to view wiring system and
gas valve. If this appliance has a red or black ignitor button
(as noted in Figure 10.1) this appliance has a Standing Pilot
ignition system. If there is no red or black ignitor button,
this appliance has an Intellifi re ignition system.
Figure 10.1 Standing Pilot Ignition
• Use low resistance thermostat wire for wiring from ignition system to the wall switch and thermostat.
• Keep wire lengths short as possible by removing any
excess wire length.
• Low voltage and 110 VAC voltage cannot be shared
within the same wall box.
C. Intellifi re Ignition System Wiring
This appliance requires a 1 10 V AC supply to the appliance
junction box for operation. A wiring diagram is shown in
Figure 10.2.
This appliance is equipped with an Intellifi re control valve
which operates on a 3 volt system.
This appliance is supplied with a battery pack and a 3 volt
AC transformer, which requires the installation of the supplied junction box. It is highly recommended that the junction box be installed at this time to avoid reconstruction.
The battery pack requires two D cell batteries (not
included).
NOTE: Batteries cannot be placed in the battery pack
while using the 3 volt AC transformer. The transformer
must be unplugged if the battery pack is used or battery
life will be reduced.
NOTE: This appliance must be electrically wired and grounded
in accordance with local codes or, in the absence of local
codes, with National Electric Code ANSI/NFPA 70-latest
edition or the Canadian Electric Code, CSA C221.1.
B. Connecting to the Appliance
WARNING
Wire 110V to electrical junction box.
Do NOT wire 110V to valve.
Do NOT wire 110V to wall switch.
• Incorrect wiring will damage millivolt valves.
• Incorrect wiring will override IPI safety lockout
and may cause explosion.
• This appliance MUST be used with a wall switch or a
remote control.
• If using thermostat use one compatible with a millivolt
gas valve system.
• Follow parameters for locating thermostat (see individual
thermostat instructions) to ensure proper operation of
appliance.
CAUTION
Battery polarity must be correct or module damage will occur.
Optional Accessories Requirements
Wiring for optional accessories should be done now to
avoid reconstruction.
CAUTION
Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
WARNING
Shock hazard.
• Replace damaged wire with type 105º C rated wire.
• Wire must have high temperature insulation.
21Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 22
IGNITION
R
MODULE 3 VAC
I
S
INTERMITTENT
PILOT IGNITOR
REMOTE RECEIVER
IGNITION MODULE 3 VAC
INTERMITTENT
PILOT IGNITOR
WHITE
ORG
GROUND TO
FIREPLACE CHASSIS
ORG
VALVE
GREEN
BATTERY PACK
TEMP SENSOR
TRANSFORMER 3V
PLUG-IN
RED
BLACK
BROWN
BROWN
THERMOSTAT WIRE ASSEMBLY
Figure 10.2 Intellifi re Pilot Ignition (IPI) Wiring Diagram
D. Standing Pilot Ignition System Wiring
This standing pilot ignition system wiring does not require
a 110 VAC supply to operate.
BATTERY PACK
TRANSFORMER
3 VAC
PLUG-IN
BLACK
RED
TEMP SENSOR
JUMPER WIRE
WHITE
ORG
GROUND TO
FIREPLACE CHASSIS
TO BROWN
ORG
VALVE
NOTE: 1. Ignition module, valve, pilot, and wall switch operate on
3 volts. 120 VAC is required at junction box unless equipped with
battery back-up.
It is recommended that a 1 10 V AC junction box be installed
for use with a fan or remote control. (See Figure 10.4 for
junction box wiring).
GREEN
WHITE
PILOT
THERMOCOUPLE
VALVE
RED
THERMOSTAT WIRE ASSEMBLY
PIEZO
Figure 10.3 Standing Pilot Ignition Wiring Diagram
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0722
TEMP SENSOR
PILOT
THERMOCOUPLE
VALVE
WHITE
RED
TEMP SENSOR
REMOTE
RECEIVE
Page 23
S
E. Junction Box Installation
If the box is being wired from the OUTSIDE of the
appliance:
• Remove the cover plate located on the outer shell
right side (see Figure 10.4).
• Install the supplied Romex
plate.
• Feed the necessary length of wire through the
connector.
• Make all necessary wire connections and reattach
the cover plate to the outer shell.
™ connector in the cover
Romex
Connector
14/2WG
Cover Plate
outside firebox
WHT
BLK
If the box is being wired from the INSIDE of the
appliance:
• Remove the screw attaching the junction box/receptacle to the outer shell, rotate the junction box/receptacle inward to disengage it from the outer shell (see
Figure 10.4).
• Pull the electrical wires from outside the appliance
through this opening into the valve compartment.
• Feed the necessary length of wire through the
connector.
• Make all necessary wire connections to the junction
box/receptacle and reassemble the junction box/
receptacle to the outer shell.
F. Wall Switch Installation for Fan (Optional)
If the box is being wired to a wall mounted
switch for use with a fan (See Figure 10.5):
• The power supply for the appliance must
be brought into a switch box.
• The power can then be supplied from the
switch box to the appliance using a minimum of 14-3 with ground wire.
• At the switch box connect the black (hot)
wire and red (switch leg) wire to the wall
switch as shown.
• At the appliance connect the black (hot),
white (neutral) and green (ground) wires
to the junction box as shown.
WHT
BLK
Figure 10.4 Junction Box Detail
MINIMUM 14-3 AWG
WITH GROUND
JUNCTION BOX
Red
Green
White
Black
GRN wire
inside box
Red
Black
White
Green
Copper
ground attached
to GRN screw with
GRN wire
NOTE: Do NOT wire
110VAC to wall switch.
SWITCH
Black
White
Green
POWER
SUPPLY WIRE
SWITCH BOX
• Add a 1/4 inch insulated female connector
to the red (switch leg) wire, route it through
the knockout in the face of the junction box,
and connect to the top fan switch connector
(1/4 inch male) as shown.
Red
Figure 10.5 Fan Control Switch Wiring
23Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 24
11
S
Finishing
A. Mantel Projections
Figure 1 1.1 shows the minimum vertical and corresponding
maximum horizontal dimensions of appliance mantels or
other combustible projections above the top front edge of
the appliance.
12 INCHES
(305mm)
NON-COMBUSTIBLE
MATERIAL ONLY
1/2 INCH
(13mm)
TOP FRONT EDGE
OF FIREPLACE
Figure 11.1 Clearances to Mantels or other
Combustibles above Appliance
12 INCHE
(305mm)
B. Facing Material
WARNING
Fire Risk.
Do NOT obstruct air inlet or outlet grilles.
Do NOT modify grilles.
• Modifying or covering grilles could cause
temperature rise and fi re hazard.
Finishing materials must not interfere with:
• Air fl ow through grilles or louvers.
• Operation of louvers or doors.
• Access for service.
TOP SEAL
JOINT
SIDE SEAL
JOINT
1/2 INCH
(13mm)
FINISH WALL MATERIAL
MAY BE COMBUSTIBLE
- TOP AND SIDES
1/2 INCH
(13mm)
Figure 11.3 Noncombustible Facing Diagram
WARNING
Fire Risk.
Finish all edges and fronts to clearances and
specifi cations listed in manual.
• Black metal appliance front may be covered with noncombustible material only.
• Do NOT overlap combustible materials onto appliance
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0724
front.
• Install combustible materials up to specifi ed clearances
on top front and side edges.
• Seal joints between the fi nished wall and appliance top
and sides using only a 300º F minimum sealant.
Page 25
12
Appliance Setup
A. Remove Shipping Materials
Remove shipping materials from inside or underneath the
fi rebox.
B. Remove Grate Shipping Support
• Remove the log pack and hood, if applicable.
• Bend top retaining tab of grate shipping support into
vertical position (see Figure 12.1).
• Lift grate slightly upward with one hand so that the grate
clears the support.
• Slide shipping support to side, remove and discard.
• Lower grate onto refractory.
Figure 12.1
C. Clean the Appliance
Clean/vacuum any sawdust that may have accumulated
inside the fi rebox or underneath in the control cavity.
E. Install the Refractory
F. Lava Rock, Vermiculite, Rockwool/
Ember Placement
WARNING
Explosion Risk.
• Follow ember placement instructions in
manual.
• Do NOT place embers directly over
burner ports.
• Replace ember material annually.
Improperly placed embers interferes with proper burner
operation.
Placing the Ember Material
Ember material is shipped with this gas appliance. T o place
the ember material:
• When placing Glowing Embers
should be taken so that the ports are not covered.
Place the dime-size ember pieces about 1/2 inch apart
near port holes in burner top, but not on or in between
the ports. For best performance do NOT place embers
on ports at rear of burner (see Figure 12.2). Failure to
follow this procedure will likely cause lighting and sooting
problems.
• Save the remaining ember materials for use during
appliance servicing. The embers provided should be
enough for 3 to 5 applications.
®
onto the burner care
D. Accessories
Install approved accessories per instructions included with
accessories. See Service Parts List for appropriate accessories. Refer to Section 16.
WARNING
Shock or fi re risk.
Use ONLY optional accessories approved for
this appliance.
• Using non-listed accessories voids
warranty .
• Using non-listed accessories may result in
a safety hazard.
• Only Hearth & Home Technologies
approved accessories may be used safely.
Figure 12.2 Placement of Embers
25Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 26
If the gas logs have been factory installed they should not
need to be positioned. If the logs have been packaged
separately, refer to the following instructions.
2
4
Log Set Assembly: LOGS-SL550-DG. Positioning the Logs
Models: SL-550TV-D
Carefully remove the logs from the packaging.
CAUTION: Logs are fragile!
TABS
1
LOG #1 (SRV2044-700): Place log #1 onto the grate bars so that the notches in the bottom of the log fi t
onto the grate bars. Slide the log to the front tab for NG, slide to the rear tab for LP.
3
NOTCHES
METAL TABS
1
5
NOTCH
2
LOG #2 (SRV550-717): Place log #2 on the right two grate bars using the notch on the bottom of log #2.
Slide the right edge of log #2 forward until it touches the grate.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0726
Page 27
NOTCH
3
LOG #3 (SRV2044-703): Place log #3 on the left two grate bars using the notch on the bottom of log #3.
Slide the left edge of log #3 forward until it touches the grate.
4
TAB LOCATOR
LOG #4 (SRV2044-701): Place log #4 into the tab on log #1. The bottom notch of log #4 should sit on the
grate as shown.
TAB LOCATOR
5
LOG #5 (SRV2044-702): Place log #5 into the tab in log #1. The “Y” end of log #6 should fi t around the
grate as shown.
27Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 28
If the gas logs have been factory installed they should not
need to be positioned. If the logs have been packaged
separately, refer to the following instructions.
Log Set Assembly: LOGS-SL750-D
Models: SL-750TV-D, SL-950TV-D
Carefully remove the logs from the packaging.
CAUTION: Logs are fragile!
1
2
3
4
6
5
METAL TABS
1
NOTCHES
LOG #1 (SRV2045-700): Place log #1 on the grate using the notches in the bottom of the log. Slide log
#1 up to the front tabs for NG. Slide it back until top of log touches the back of the fi replace for LP.
2
NOTCHES
LOG #2 (SRV530-719): Place log #2 on the right two grate bars using the notches in the bottom of the log.
Slide the log backward until the back edge is in contact with the tab and parallel to log #1.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0728
Page 29
3
RAISED FLAT SPOTS
NOTCHES
RAISED FLAT SPOTS
LOG #3 (SRV530-718): Place log #3 on the left two grate bars using the notches in the bottom of the log.
Position log parallel to log #1 and on the same line as log #2. Left edge of log should rest between grate bar and
second tab.
4
TAB LOCATOR
LOG #4 (SRV2045-703): Place log #4 on top of log #1 and log #2 so that the cutouts on the bottom of log
#4 fi t on the tab on log #1 and will fi t in the fl at spot on log #2.
5
TAB LOCATOR
LOG #5 (SRV2045-702): Place log #5 on the tab on log #1 so that the cutouts on the bottom of log #5 fi t
onto the raised fl at spots on log #2.
29Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 30
(
6
TAB LOCATOR
LOG #6 (SRV2045-701): Place log #6 so that the right edge fi ts into the notch on log #5, the middle goes
into the tab on log #1, and the left edge rests on log #3.
H. Glass Assembly
I. Screen Mesh
WARNING
Handle glass doors with care.
• Inspect the gasket to ensure it is
undamaged.
• Inspect the glass for cracks, chips or
scratches.
• Any scratch in glass, requires replacement.
• Do NOT strike, slam or scratch glass.
• Do NOT operate appliance with glass door removed,
cracked, broken or scratched.
• Replace glass door assembly as a complete appliance.
Removing Glass Assembly
Pull the four glass assembly latches out of the groove on
the glass frame. Remove glass door from the appliance
(see Figure 12.17).
The screen mesh is a protective barrier and must be
attached.
J. Grilles and Trim
Install optional marble and brass trim surround kits as
desired. Marble, brass, brick, tile, or other non-combustible
materials can be used to cover up the gap between the
sheet rock and the appliance.
Do not obstruct or modify the air inlet/outlet grilles or hood.
When overlapping on both sides, leave enough space so
that the bottom grille can be lowered and the trim door
removed.
K. Hood
Hood is included with the front and required in all
installations.
Replacing Glass Assembly
Replace the glass door on the appliance. Pull out and
latch the four glass assembly latches into the groove on
the glass frame.
LATCHES
BOTH BOTTOM
AND TOP)
GLASS
ASSEMBLY
Figure 12.17 Glass Assembly
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0730
L. Shutter Settings
Models NG LP
SL-550TV-D 1/4 in. 3/8 in.
SL-750TV-D 1/4 in. 3/8 in.
SL-950TV-D 3/8 in. Full open
Page 31
Operating Instructions
13
A. Before Lighting Appliance
Before lighting this appliance determine if it has a Standing
Pilot or Intellifi re ignition system by opening the control
access panel to view wiring system and gas valve. If this
appliance has a red or black ignitor button (see Figure
10.1) this appliance has a Standing Pilot ignition system.
If there is no red or black ignitor button, this appliance has
an Intellifi re ignition system.
CAUTION
If installing Intellifi re ignition battery backup:
• Do not install batteries if the backup mode may not be used
for extended time.
• Batteries may leak.
• Install batteries only when needed for power outage.
Before operating this appliance have a qualified
technician:
• Remove all shipping materials from inside and/or
underneath the fi rebox.
• Review proper placement of logs, rockwool, lava rock,
and vermiculite.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper
position.
• Ensure that the fl ow of combustion and ventilation air is
not obstructed (front grilles and vent caps).
WARNING
Glass door must be in place when
appliance is operating. Risk of:
• Combustion Fumes
• Fire
Do NOT operate appliance with glass door removed.
• Open viewing glass for servicing only.
• Glass door MUST be in place and sealed before operating
appliance.
• Only use glass door certifi ed for use with appliance.
• Glass replacement should be done by qualified
technician.
WARNING
Do NOT use this appliance if any part has been under water.
Immediately call a qualifi ed service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
WARNING
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot during
operation and cool down.
• Keep children away.
• CAREFULLY SUPERVISE children in
same room as appliance.
• Alert children and adults to hazards of high temperatures.
• Do NOT operate with protective barriers open or removed.
• Keep clothing, furniture, draperies and other combustibles
away.
This appliance has been supplied with an integral barrier to
prevent direct contact with the fi xed glass panel. Do NOT
operate the appliance with the protective barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer to
the owner’s information manual provided with this appliance.
For assistance or additional information consult a qualifi ed
installer, service agency or the gas supplier.
B. Check Appliance Draft
Check draft of appliance to
verify proper venting conditions.
• Close all windows and
doors, turn on all exhaust
fans in home.
• Appliance is to be completely assembled to normal operating condition.
• Turn on appliance and allow to operate for at least
10 minutes.
• Check draft as shown in
Figure 13.1. This can be
done using a smoke or
fl ame producing match.
• Hold lit match at bottom
edge of draft hood opening
and observe fl ame/smoke
per the fi gure.
Figure 13.1
DRAFT HOOD
FLAME UP
- ACCEPTABLE -
FLAME IN
- GOOD -
FLAME OUT
- BAD -
31Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 32
C. Lighting Appliance
Intellifi re Ignition
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly, a fi re or explosion may result causing property
damage, personal injury or loss of life.
A. This appliance is equipped with
an intermittent pilot ignition (IPI)
device which automatically lights
the burner. Do not try to light the
burner by hand.
B. BEFORE LIGHTING, smell all
around the appliance area for
gas. Be sure to smell next to
the fl oor because some gas is
heavier than air and will settle on
the fl oor.
WHA T TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
WARNING:
DO NOT CONNECT 110 VAC
TO THE CONTROL VALVE.
Improper installation, adjustment,
alteration, service or maintenance
can cause injury or property damage. Refer to the owner’s information manual provided with this
appliance.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product
could expose you to substances in
fuel or fuel combustion which are
known to the State of California to
cause cancer, birth defects, or other
reproductive harm.
Keep burner and control compartment clean. See installation and
operating instructions accompanying
appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
C. Do not use this appliance if any part
has been under water. Immediately
call a qualifi ed service technician
to inspect the appliance and to
replace any part of the control
system and any gas control which
has been under water.
CAUTION:
Hot while in operation. Do not touch.
Keep children, clothing, furniture,
gasoline and other liquids having
fl ammable vapors away.
Do not operate the appliance with
panel(s) removed, cracked or broken. Replacement of the panel(s)
should be done by a licensed or
qualifi ed service person.
NOT FOR USE
WITH SOLID FUEL
For use with natural gas and propane. A conversion kit, as supplied
by the manufacturer, shall be used
to convert this appliance to the alternate fuel.
Also Certifi ed for Installation in a
Bedroom or a Bedsitting Room.
For assistance or additional information, consult a qualifi ed installer,
service agency or the gas supplier.
LIGHTING
INSTRUCTIONS
(IPI)
1. Turn off all electric power to the appli-
ance.
2. This appliance is equipped with an ignition device which automatically lights the
burner. Do not try to light the burner by
hand.
GAS
VALVE
3. Wait fi ve (5) minutes to clear out any gas.
Then smell for gas, including near the
fl oor. If you smell gas, STOP! Follow “B”
in the Safety Information located on the left
side of this label. If you don’t smell gas,
go to next step.
4. Turn on all electric power to the appliance.
5. To light the burner, flip the ON/OFF
switch to the “ON” position. (The ON/OFF
switch may include a wall switch if so
equipped).
6. If the appliance will not operate, follow the
instructions “T o T urn Off Gas to Appliance”
and call your service technician or gas
supplier.
TO TURN OFF
GAS TO APPLIANCE
1. T urn off all electric power to the appliance
if service is to be performed.
2. Flip ON/OFF switch to the “OFF” position.
Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.
For additional information on operating your
Final Inspection by _____________________________
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0732
593-913D
Page 33
Standing Pilot Ignition
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly, a fi re or explosion may result causing property
A. This appliance has a pilot which
must be lighted by hand. When lighting the pilot, follow these instructions
exactly .
B.BEFORE LIGHTING, smell all
around the appliance area for gas.
Be sure to smell next to the fl oor
because some gas is heavier than
air and will settle on the fl oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
WARNING:
DO NOT CONNECT 110 VAC TO
THE CONTROL VALVE.
Improper installation, adjustment, alteration, service or maintenance can
cause injury or property damage. Refer
to the owner’s information manual provided with this appliance.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product could
expose you to substances in fuel or
fuel combustion which are known to the
State of California to cause cancer, birth
defects, or other reproductive harm.
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.
damage, personal injury or loss of life.
• If you cannot reach your gas supplier, call the fi re department.
C. Use only your hand to push in or
turn the gas control knob. Never use
tools. If the knob will not push in or
turn by hand, don’t try to repair it, call
a qualifi ed service technician. Force
or attempted repair may result in a
fi re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately
call a qualifi ed service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been
under water.
CAUTION:
Hot while in operation. Do not touch.
Keep children, clothing, furniture, gasoline and other liquids having fl ammable
vapors away.
Do not operate the appliance with
panel(s) removed, cracked or broken.
Replacement of the panel(s) should be
done by a licensed or qualifi ed service
person.
NOT FOR USE
WITH SOLID FUEL
For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
Also Certifi ed for Installation in a
Bedroom or a Bedsitting Room.
For assistance or additional information, consult a qualifi ed installer, service
agency or the gas supplier.
For additional information on operating your
LIGHTING
INSTRUCTIONS
1. Turn off all electric power to the appliance.
2. Push in gas control knob
slightly and turn clockwise
NOTE: Knob cannot be turned from “PILOT” to “OFF”
unless knob is pushed in slightly. Do not force.
3. Wait fi ve (5) minutes to clear out any gas. Then
smell for gas, including near the fl oor. If you smell
gas, STOP! Follow “B” in the Safety Information
located on the left side of this label. If you don’t
smell gas, go to next step.
4. Find the pilot. The pilot is inside
combustion chamber next to the
main burner.
5. Turn knob on gas control counter clockwise
to “PILOT”.
6. Push in control knob all the way and hold in. Im-
mediately depress red or black piezo button. It may
require several depressions of the red or black
piezo button until PILOT lights. If PILOT light does
not light after 10 seconds, return to step 3. Continue to
hold the control knob in for about one minute after the
pilot is lit. Release knob and it will pop back out. Pilot
should remain lit. If it goes out, repeat steps 3 through 6.
• If k nob does not pop up when released, stop and im-
mediately call your service technician or gas supplier.
• If the pilot will not stay lit after several tries, turn
the gas control knob to “OFF” and call your service
technician or gas supplier.
7. Turn gas control knob counterclockwise to
8. T o light Burner , fl ip the on/off switch to the “ON” posi-
tion, and close access grille.
9. Turn on all electric power to the appliance.
to “OFF”.
“ON”.
TO TURN OFF
GAS TO APPLIANCE
1. Turn of f all electric power to the appliance if service
is to be performed.
2. Open control access panel.
3. Move switch to “OFF” position.
4. Push in gas control knob slightly and turn clock-
wise to OFF”. Do not force.
5. Close control access panel.
464-903G
33Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 34
D. After Appliance is Lit
Initial Break-in Procedure
When you light the appliance, you may notice that it produces heat which does have an associated odor or smell.
If you feel this odor is excessive it may require the initial
three to four hour continuous burn on high followed by a
second burn up to 12 hours to fully drive off any odor from
paint and lubricants used in the manufacturing process.
Condensation of the glass is normal.
NOTE: The appliance should be run three to four hours
on the initial start-up. Turn it off and let it cool completely.
Remove and clean the glass. Replace the glass and run
the appliance for an additional 12 hours. This will help to
cure the products used in the paint and logs.
During this break-in period it is recommended that some
windows in the house be opened for air circulation. This will
help avoid setting off smoke detectors, and help eliminate any
odors associated with the appliance’s initial burning.
WARNING
Fire Risk.
High Temperatures.
Keep combustible household items away from appliance.
Do NOT obstruct combustion and ventilation air.
• Do NOT place combustible items on top of or in front of
appliance.
• Keep furniture, draperies away from appliance.
CAUTION
• Prevent accidental appliance operation when not
attended.
• Unplug or remove batteries from remote control if absent
or if appliance will not be used for an extended period of
time.
• Property damage possible from elevated temperatures.
CAUTION
Smoke and odors released during initial operation.
• Open windows for air circulation.
• Leave room during initial operation.
• Smoke may set off smoke detectors.
Smoke and odors may be irritating to sensitive
individuals.
WARNING
Fire Hazard.
Keep combustible materials, gasoline and
other fl ammable vapors and liquids clear of
appliance.
• Do NOT store fl ammable materials in the
appliance’s vicinity.
• Do NOT use gasoline, lantern fuel, kerosene, charcoal
lighter fl uid or similar liquids in this appliance.
• Combustible materials may ignite.
E. Frequently Asked Questions
ISSUE SOLUTIONS
Condensation on the glass
Blue fl ames
Odor from appliance
Film on the glass
Metallic noise
Is it normal to see the pilot fl ame
burn continually?
This is a result of gas combustion and temperature variations. As the appliance
warms, this condensation will disappear.
This is a result of normal operation and the fl ames will begin to yellow as the appli-
ance is allowed to burn for 20 to 40 minutes.
When fi rst operated, this appliance may release an odor for the fi rst several hours.
This is caused by the curing of the paint and the burning off of any oils remaining
from manufacturing. Odor may also be released from fi nishing materials and adhe-
sives used around the appliance.
This is a normal result of the curing process of the paint and logs. Glass should be
cleaned within 3 to 4 hours of initial burning to remove deposits left by oils from the
manufacturing process. A non-abrasive cleaner such as gas fi replace glass cleaner
may be necessary. See your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down,
similar to the sound produced by a furnace or heating duct. This noise does not affect the operation or longevity of the appliance.
In an Intellifi re ignition system it is normal to see the pilot fl ame, but it should turn off
when ON/OFF is turned off. In a standing pilot system the pilot will always stay on.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0734
Page 35
Troubleshooting
14
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician.
A. Standing Pilot Ignition System
Symptom Possible Causes Corrective Actions
1. After repeated
triggering of the
red or black piezo
ignitor button, the
spark ignitor will not
light the pilot.
2. The pilot will not
stay lit after carefully following the
lighting instructions.
a. Defective ignitor. Check the spark at the electrode and pilot. If no spark and electrode wire
is properly connected, replace the ignitor.
b. Defective pilot
or misaligned
electrode (spark at
electrode).
c. No gas or low
gas pressure.
d. No LP in tank. Check the LP (propane) tank. You may be out of fuel.
a. Defective ther-
mocouple.
b. Defective valve. If the thermocouple is producing more than 15 millivolts, replace faulty
Using match, light the pilot. If the pilot lights, turn off the pilot and trigger
the red piezo ignitor button again. If the pilot lights, an improper gas/air
mixture caused the bad lighting and a longer purge period is recommended. If the pilot will not light, ensure the gap at the electrode and pilot
is one-eighth (1/8) inch to have a strong spark. If the gap is OK, replace
the pilot.
Check the remote shut-off valves from the fi replace. Usually, there is a
valve near the gas main. There can be more than one (1) valve between
the fi replace and the main.
Check that the pilot fl ame impinges on the thermocouple. Clean and/or
adjust the pilot for maximum fl ame impingement.
Ensure that the thermocouple connection at the gas valve is fully inserted
and tight (hand tighten plus 1/4 turn).
Disconnect the thermocouple from the valve, place one millivolt meter
lead wire on the tip of the thermocouple and the other meter lead wire on
the thermocouple copper lead. Start the pilot and hold the valve knob in. If
the millivolt reading is less than 15mV, replace the thermocouple.
valve.
3. The pilot is
burning, there is
no burner fl ame,
the valve knob is
in the ON position,
and the ON/OFF
switch is in the ON
position.
a. ON/OFF switch
or wires defective.
b. Thermopile may
not be generating
suffi cient millivolt-
age.
Check the ON/OFF switch and wires for proper connections. Place the
jumper wires across the terminals at the switch. If the burner comes on,
replace the defective switch. If the switch is OK, place the jumper wires
across the switch wires at the gas valve. If the burner comes on, the wires
are faulty or connections are bad.
If the pilot fl ame is not close enough physically to the thermopile, adjust
the pilot fl ame.
Be sure the wire connections from the thermopile at the gas valve terminals are tight and that the thermopile is fully inserted into the pilot bracket.
Check the thermopile with a millivolt meter. Take the reading at THTP&TP terminals of the gas valve. The meter should read 325 millivolts
minimum, while holding the valve knob depressed in the pilot position,
with the pilot lit, and the ON/OFF switch in the OFF position. Replace the
faulty thermopile if the reading is below the specifi ed minimum.
With the pilot in the ON position, disconnect the thermopile leads from
the valve. Take a reading at the thermopile leads. The reading should be
325 millivolts minimum. Replace the thermopile if the reading is below the
minimum.
35Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 36
Troubleshooting (continued)
Symptom Possible Cause Corrective Action
3. ...Continued c. Defective valve. Turn the valve knob to the ON position. Place the ON/OFF
switch in the ON position. Check the millivolt meter a the thermopile terminals. The millivolt meter should read greater than
125mV. If the reading is acceptable, and if the burner does not
come on, replace the gas valve.
d. Plugged burner orifi ce. Check the burner orifi ce for stoppage. Remove stoppage.
4. Frequent pilot
outage problem.
5. The pilot and
main burner extinguish while in
operation.
e. Wall switch or wires are
defective.
a. Pilot fl ame may be too
high or too low, or blowing
out (high pressure), causing
pilot safety to drop out.
a. No LP in tank. Check the LP (propane) tank. Refi ll the fuel tank.
b. Inner vent pipe leaking
exhaust gases back into the
system.
c. Glass too loose and air
tight packet leaks in corners
after usage.
d. Bad thermopile or thermocouple.
e. Improper vent cap installation.
Follow the corrective action in Symptom and Possible Cause 1.a
above. Check the switch and wiring. Replace where defective.
Clean thermocouple and adjust the pilot fl ame for maximum
fl ame impingement. Follow lighting instructions carefully.
Check venting system for damage. Replace/repair improperly
assembled pipe sections.
Replace glass panel assembly.
Replace if necessary.
Check for proper installation and freedom from debris or blockage.
6. Glass soots. a. Flame impingement. Adjust the log set so that the fl ame does not excessively impinge
on it.
7. Flame burns
blue and lifts off
burner.
b. Improper air shutter setting.
c. Debris around air shutter. Inspect the opening at the base of the burner. NO MATERIAL
a. Insuffi cient oxygen being
supplied.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0736
Adjust the air shutter located on the control panel.
SHOULD BE PLACED IN THIS OPENING.
Ensure that the vent cap is installed properly and free of debris.
Ensure that the vent system joints are tight and have no leaks.
Ensure that no debris has been placed at the base of, or in the
area of the air holes in the center of the base pan beneath the
burner.
Ensure that the glass is tightened properly on the unit, particularly on top corners.
Page 37
B. Intellifi re Ignition System
Symptom Possible Causes Corrective Actions
1. The ignitor/
module makes
noise, but no
spark.
2. Pilot won’t
light, there is no
noise or spark.
a. Incorrect wiring.
b. Loose connections or electrical shorts in the
wiring.
c. Ignitor gap is
too large.
d. Faulty module. Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor
a. Transformer
installed correctly .
Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are connected to correct terminals on module and pilot assembly. Reversed wires
at the module may cause system to make sparking noise, but spark may
not be present at pilot hood.
Verify no loose connections or electrical shorts in wiring from module to pilot assembly. Rod closest to pilot hood is ignitor. Verify connections underneath pilot assembly are tight; also verify connections are not grounding
out to metal chassis, pilot burner, pilot enclosure, mesh screen if present,
or any other metal object.
Verify gap of igniter to pilot hood. The gap should be approximately .17
inch or 1/8 inch.
wire “I” from module. Place ON/OFF Rocker switch or wall switch in ON
position. Hold ground wire about 3/16 inch away from “I” terminal on module. If there is no spark at “I” terminal module must be replaced. If there is
a spark at “I” terminal, module is fi ne. Inspect pilot assembly for shorted
sparker wire or cracked insulator around electrode.
Verify that transformer is installed and plugged into module. Check voltage of transformer under load at spade connection on module with ON/
OFF switch in ON position. Acceptable readings of a good transformer are
between 3.2 and 2.8 volts AC.
3. Pilot lights
but continues
to spark, and
main burner will
not ignite. (If the
pilot continues
to spark after the
pilot fl ame has
been lit, fl ame
rectifi cation has
not occurred.)
b. A shorted or
loose connection
in wiring confi gu-
ration or wiring
harness.
c. Improper wall
switch wiring.
d. Module not
grounded.
e. Faulty module.
a. A shorted or
loose connection
in sensor rod.
b. Poor fl ame
rectifi cation or
contaminated
sensor rod.
Remove and reinstall the wiring harness that plugs into module. Verify
there is a tight fi t. Verify pilot assembly wiring to module. Remove and
verify continuity of each wire in wiring harness.
Verify that 110 VAC power is “ON” to junction box.
Verify black ground wire from module wire harness is grounded fi rmly to
metal chassis of appliance.
Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor
wire “I” from module. Place ON/OFF Rocker switch or wall switch in ON
position. Hold ground wire about 3/16 inch away from “I” terminal on module. If there is no spark at “I” terminal module must be replaced. If there is
a spark at “I” terminal, module is fi ne. Inspect pilot assembly for shorted
sparker wire or cracked insulator around electrode.
Verify all connections to wiring diagram in manual. Verify connections
underneath pilot assembly are tight. Verify connections are not grounding
out to metal chassis, pilot burner, pilot enclosure or screen if present, or
any other metal object.
Verify that fl ame is engulfi ng sensor rod. If the pilot assembly does not have
a ground strap, consider installing one to increase fl ame rectifi cation. Verify
correct pilot orifi ce is installed and inlet gas specifi cations. Flame carries rec-
tifi cation current, not the gas. If fl ame lifts from pilot hood, the circuit is bro-
ken. A wrong orifi ce or too high an inlet pressure can cause pilot fl ame to lift.
The sensor rod may be contaminated. Clean sensor rod with emery cloth.
c. Module is not
grounded.
Verify that module is securely grounded to metal chassis of appliance.
Verify that wire harness is fi rmly connected to module.
37Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 38
Intellifi re Ignition System - (continued)
Symptom Possible Causes Corrective Actions
3. ...continued d. Damaged pilot
assembly or dirty
sensor rod.
e. Faulty module. Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor
4. Pilot sparks, but
Pilot will not light.
a. Correct gas supply . Verify that incoming gas line ball valve is “open”. Verify that inlet pressure
b. Ignitor gap is too
large.
c. Module is not
grounded.
d. Module voltage
output / Valve/Pilot solenoid ohms
readings.
Verify that ceramic insulator around the sensor rod is not cracked, damaged, or loose. Verify connection from sensor rod to white sensor wire.
Clean sensor rod with emery cloth to remove any contaminants that may
have accumulated on sensor rod. Verify continuity with a multimeter with
ohms set at lowest range.
wire “I” from module. Place ON/OFF Rocker switch or wall switch in ON position. Hold ground wire about 3/16 inch away from “I” terminal on module. If
there is no spark at “I” terminal module must be replaced. If there is a spark
at “I” terminal, module is fi ne. Inspect pilot assembly for shorted sparker
wire or cracked insulator around electrode.
reading is within acceptable limits, inlet pressure must not exceed 14 in.
W.C.
Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in.
Verify module is securely grounded to metal chassis of appliance.
Verify battery voltage is at least 2.7 volts. Replace batteries if voltage is
below 2.7.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0738
Page 39
Maintaining and Servicing Appliance
15
Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualifi ed
service technician should perform an appliance check-up at the beginning of each heating season.
WARNING
Risk of injury or property damage.
Before servicing:
• Turn off gas.
• Turn off electricity to appliance.
• Disable remote control, if one is present.
• Ensure appliance is completely cooled.
After servicing:
• Replace any screen or barrier that was removed.
• Reseal and reinstall any venting removed for servicing.
WARNING
Annual inspection by qualifi ed technician recommended.
Check:
• Condition of doors, surrounds and fronts.
• Condition of glass, glass assembly and glass seal.
• Obstructions of combustion and ventilation air.
• Condition of logs.
• Condition of fi rebox.
• Burner ignition and operation.
• Burner air shutter adjustment
• Gas connections and fi ttings.
• Obstructions of termination cap.
Clean:
• Glass
• Air passageways, grilles,
control compartment
• Burner, burner ports
Risk of:
• Fire
• Delayed ignition or explosion
• Exposure to combustion fumes
• Odors
CAUTION
Handle glass assembly with care.
NOTE: Clean glass after initial 3-4 hours
operation. Longer operation without
cleaning glass may cause a permanent
white fi lm on glass.
When cleaning glass door:
• Avoid striking, scratching or slamming glass.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner on white fi lm.
• Do NOT clean glass when hot.
• Turn off appliance after 3-4 hours of operation and
ALLOW TO COOL.
• Remove and clean glass assembly.
• Replace glass assembly and operate appliance for
additional 12 hours.
Refer to maintenance instructions.
WARNING
Inspect external vent cap regularly.
• Ensure no debris blocks cap.
• Combustible materials blocking cap may ignite.
• Restricted air fl ow affects burner operation.
39Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 40
Inspect Maintenance Tasks
Doors, Surrounds and
Fronts
1. Assess condition of screen and replace as necessary. Recommend addition of screen if one is not
present.
2. Inspect for scratches, dents or other damage and repair as necessary.
3. Verify no obstructions to airfl ow through the louvers.
4. Verify maintenance of proper clearance to combustible household objects.
Gasket Seal, Glass Assembly and Glass
1. Inspect gasket seal and its condition.
2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.
3. Confi rm there is no damage to glass or glass frame. Replace as necessary.
4. Verify that latches engage properly, clip studs are not stripped, and glass attachment components are
intact and operating properly. Replace as necessary.
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot be removed.
Valve Compartment and
Firebox Top
1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas.
Screw tips that have penetrated the sheet metal are sharp and should be avoided.
2. Remove any foreign objects.
3. Verify unobstructed air circulation.
Logs 1. Inspect for broken, damaged, or missing logs. Replace as necessary.
2. Verify correct log placement and no fl ame impingement causing sooting. Correct as necessary.
Firebox 1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.
2. Replace appliance if fi rebox has been perforated.
Burner Ignition and
Operation
1. Verify burner is properly secured and aligned with pilot or igniter.
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.
3. Replace ember materials with new dime-size and shape pieces. Do not block ports or obstruct lighting
paths.
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.
5. Inspect for lifting or other fl ame problems.
6. Verify air shutter is clear of dust and debris.
7. Inspect orifi ce for soot, dirt or corrosion.
8. Verify manifold and inlet pressures. Adjust regulator as required.
9. Inspect pilot fl ame strength. Clean or replace orifi ce as necessary.
10. Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Clean with
emery cloth or replace as required.
11. Verify millivolt output. Replace as necessary.
Venting 1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.
2. Confi rm that termination cap remains clear and unobstructed by plants, etc.
3. Verify that termination cap clearance to subsequent construction (building additions, decks, fences or
sheds) has been maintained.
4. Inspect for corrosion or separation.
5. Verify weather stripping, sealing and
fl ashing remains intact.
6. Inspect draft shield to verify it is not bent, damaged or missing.
Remote controls 1. Verify operation of remote.
2. Replace batteries in remote transmitters and battery-powered receivers.
3. Verify batteries have been removed from battery back-up IPI systems to prevent premature battery
failure or leaking.
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0740
Page 41
Reference Materials
16
A. Appliance Dimension Diagram
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 3.
GAS LINE
ACCESS
L
M
N
O
R
Q
K
I
J
D
F
E
G
ELECTRICAL
ACCESS
P
Figure 16.1 Appliance Dimensions
Appliance Dimensions Table
ABCDEFGH I JKLMNOPQR
SL-550TV-D
SL-750TV-D
SL-950TV-D
Inches 36 31 32-1/2 17 28-1/2 31 8 15-3/4 25-3/4 1/2 1/2 8-1/8 16-1/4 5 5-1/16 2-1/4 1 28-1/2
Millimeters 913 790 827 438 723 789 198 402 327 653 14 206 415 127 129 55 25 726
Inches 41 36 37-3/4 20-1/2 32 34-1/2 8 - 15-3/8 30-3/4 - - - 5 - - - 32
Millimeters 1040 917 960 526 810 878 198 - 390 780 - - - 127 - - - 815
Inches 48 43 41-3/4 22 - 38-1/2 - - 18-7/8 37-3/4 - - - 6 6 - - 36
Millimeters 1218 1095 1062 559 - 979 - - 479 958 - - - 153 153 - - 917
B
A
C
H
41Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 42
C. Limited Lifetime Warranty
LIMITED LIFETIME WARRANTY
HEAT & GLO GAS APPLIANCE PRODUCTS
BASIC ONE-YEAR WARRANTY. HEAT & GLO, a brand of HEARTH & HOME TECHNOLOGIES INC., located at 20802 Kensington
Boulevard, Lakeville, MN 55044, (“HEAT & GLO”) warrants to the original owner that your new HEA T & GLO Gas Appliance (the “Product”)
will be free from defects in materials and workmanship for a period of one year from the date of installation. During the fi rst year, HEAT
& GLO will replace or repair, at its discretion, any defective components at its sole cost and expense, including payment of all reasonable
labor costs incurred in replacing or repairing such components. This basic warranty is subject to the conditions, exclusions and limitations
described below.
EXTENDED LIFETIME COVERAGE. HEAT & GLO warrants that the fi rebox, heat exchanger, log(s), and burner will not be defective in
material or workmanship during the period the Product is owned by the original owner, subject to the following conditions, exclusions and
limitations described below.
CONDITIONS, EXCLUSIONS AND LIMITATIONS:
1. This warranty applies to the original owner only and is nontransferable.
2. This warranty applies only to Products installed in the United States of America or Canada.
3. This warranty is limited to the replacement or repair of defective components or workmanship and HEAT & GLO may fully discharge all
obligations under this warranty by repairing or replacing, at its discretion, the defective components. The maximum amount recoverable
under this warranty is limited to the purchase price of the Product and, if HEAT & GLO is unable to provide replacement or repair in
an expedient and cost-effective manner, HEAT & GLO may discharge all obligations under this warranty by refunding the purchase
price of the Product. IN NO EVENT SHALL HEAT & GLO BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
CAUSED BY DEFECTS IN THE PRODUCT.
4. Any labor and related repair charges relating to the costs and expenses of replacing or repairing defective components under the
Limited Lifetime Warranty are not covered by this warranty, except as provided for under the Basic One-Year Warranty.
5. Components and parts made by other manufacturers, whether sold with the Product or added thereafter, are NOT covered by this
warranty unless expressly authorized and approved by HEAT & GLO in writing.
6. Any damages caused by environmental conditions, inadequate ventilation or drafting caused by tight sealing construction of the
structure, air handling devices such as exhaust fans or forced air furnaces, or other such causes are not covered by this warranty.
7. This warranty will be void if:
a) The Product is not installed, operated and maintained in compliance with local building codes and with the instructions in the
Installer’s Guide, Owner’s Guide and Listing Agent Identifi cation Label furnished with the Product.
b) Any parts or components made by other manufacturers are added or used in the Product, unless expressly authorized and ap-
proved by HEAT & GLO in writing.
c) Any service work is performed on the Product by anyone other than an authorized HEAT & GLO representative.
d) The Product is damaged due to shipping, improper handling, accident, abuse or misuse.
e) Fuels other than those specifi ed in the Installer’s Guide and Owner’s Guide are used.
f)
EXCEPT TO THE EXTENT PROVIDED BY LA W, HEAT & GLO MAKES NO EXPRESS WARRANTIES OTHER THAN THE W ARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED T O THE DURATION OF THE W ARRANTY SPECIFIED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, or do not allow exclusion or limitation of incidental or consequential damages, so those limitations may not apply to you. This warranty gives you specifi c legal rights, and you may also have other
rights which vary from State to State.
If warranty service is needed you should contact your installing dealer and if the installing dealer is unable to provide necessary parts or
components, contact the nearest authorized HEAT & GLO dealer or supplier.
NOTES TO CUSTOMER:
1. In order to insure proper installation, operation and maintenance HEAT & GLO strongly recommends annual
2. Please complete this information and retain this warranty in a safe place for future reference: Installation Date:______
Model #:_________________ Serial #:______________ Installing Contractor:_________________________
3. HEA T & GLO reserves the right to make changes at any time, without notice, in design, material, specifi cations
Modifi cation was made to the Product which was not expressly authorized and approved by HEAT & GLO in writing.
servicing by an authorized HEAT & GLO dealer.
and prices of the Product. HEAT & GLO also reserves the right to discontinue styles and products.
© 2005 Hearth & Home Technologies Inc.
060-981D 3/05
53Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/07
Page 43
D. Contact Information
Heat & Glo, a brand of Hearth & Home Technologies Inc.
20802 Kensington Boulevard, Lakeville, MN 55044
www.heatnglo.com
Please contact your Heat & Glo dealer with any questions or concerns.
For the location of your nearest Heat & Glo dealer,
please visit www.heatnglo.com
- NOTES -
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
CAUTION
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609,
5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568,
5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474,
6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426,
6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada)
1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.
Printed in U.S.A. - Copyright 2006
Heat & Glo • SL-550 / 750 / 950TV-D • 2053-985 Rev. J • 4/0754
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