Page 1
Î
INSTALLATION AND OPERATION INSTRUCTIONS
MODEL: SL-350TRSI-AUE
AUSTRALIAN GAS ASSOCIATION CERTIFIED
CERTIFICATE NUMBER 7060
THIS MANUAL MUST BE USED FOR INSTALLATION AND RETAINED
BY HOMEOWNER FOR OPERATION AND MAINTENANCE.
Î
HEAT & GLO, a brand of Hearth & Home Technologies Inc.
7571 215th Street West, Lakeville, MN 55044, USA, www.heatnglo.com
THIS PRODUCT MAY BE COVERED BY ONE OR MORE OF THE FOLLOWING PATENTS:
(United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495,
5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502,
6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, D320652,
D445174, D462436; (Canada) 1297749, 2195264, 2225408; (Australia) 543790;586383; (Mexico) 97-0457; (New Zealand) 200265; or other U.S. and foreign patents pending.
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
1
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Î
PLEASE READ THIS MANUAL BEFORE INSTALLING
AND USING THIS APPLIANCE.
MODEL SL-350TRSI-AUE
IS AUSTRALIAN GAS ASSOCIATION
APPROVED FOR NATURAL GAS OR
PROPANE AS A BALANCED FLUE
HEATER.
Refer to the appliance data plates for gas
consumptions and pressures.
Installation of this appliance should only be
carried out by an authorized person in accordance with the manufacturer's instructions. Appliance is to be installed in full
compliance with the National Gas Installation Standard AS5601, the manufacturer's
instructions, and any local authorities' requirements for gas, electrical and building
regulations.
This appliance and its components are
tested and safe when installed in accordance with this Installation Manual. Report
to your dealer any parts damaged in shipment, specifi cally check glass condition.
The gas logs and fl ue system components
are in separate packages. Read all instructions before starting installation and
follow these instructions carefully during
installation to ensure maximum benefi t and
safety . Failure to follow them will void your
warranty and may present a fi re hazard.
The Heat & Glo, a brand of Hearth & Home
Technologies Inc. warranty will be voided
by, and Heat & Glo, a brand of Hearth &
Home Technologies Inc. disclaims any responsibility for the following actions:
• Installation of any damaged heater or
fl ue system component
• Modifi cation of the heater or balanced
fl ue system installation other than as
instructed by Heat & Glo, a brand of
Hearth & Home Technologies Inc.
• Improper positioning of the gas logs or
the glass door
• Installation and/or use of any component
part not manufactured or approved by
Heat & Glo, brand of Hearth & Home
T echnologies Inc., not withstanding any
independent testing laboratory or other
party approval of such component part
or accessory.
IMPORTANT: Read all instructions carefully before starting installation.
Failure to follow these installation instructions may result in a possible fi re
hazard and will void the warranty. Save this manual for future reference.
Heat & Glo, a brand of Hearth & Home Technologies, Inc.
Î
7571 215th Street West, Lakeville, MN 55044
Copyright 2009 • Printed in U.S.A.
2
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Page 3
TABLE OF CONTENTS
1.0 Installation Instructions .......................................................................................5
1.1 Introduction ...................................................................................................6
1.2 Flue System Approvals and Installation ........................................................8
1.3 Connecting the Gas Supply ........................................................................23
1.4 Ignition System Wiring ................................................................................24
1.5 Blower ........................................................................................................25
1.6 Finishing .....................................................................................................26
1.7 Installer Testing ...........................................................................................27
1.8 Log Placement ............................................................................................28
2.0 Operating Instructions .......................................................................................31
2.1 Safety and Lighting Information ..................................................................32
2.2 Power Outage............................................................................................33
2.3 Fan Operation .............................................................................................33
3.0 Servicing and Maintenance ...............................................................................33
3.1 Removal of Covers for Servicing ................................................................34
3.2 Removal of Components for Service ..........................................................34
3.3 Parts Replacement .....................................................................................34
3.4 Adjustments and Replacement Parts .........................................................34
3.5 Maintenance Tasks .....................................................................................35
3.6 Troubleshooting ..........................................................................................36
4.0 Replacement Parts ...........................................................................................37
Limited Lifetime Warranty .................................................................................40
Î = Contains updated information.
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
3
Page 4
577 mm
289 mm
984 mm
541 mm
GAS LINE
ACCESS
414 mm
153 mm
223 mm
55 mm
741 mm
610 mm
714 mm
837 mm
167 mm
384 mm
TOP STANDOFFS
402 mm
90 mm
827 mm
203 mm
ELECTRICAL
ACCESS
174 mm
FLUE COLLAR
COVER PLATE
GAS ACCESS
GAS CONTROLS
(BEHIND DOOR)
Figure 1. Diagram of SL-350TRSI-AUE
HOOD
DATA BADGE/LABELS
(BEHIND DOOR)
BOTTOM ACCESS DOOR
ELECTRICAL ACCESS
4
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Page 5
Top Flue
25 mm Min.
A
E
12.5 mm Min.
AB C D E
Millimeter 864 419 705 1023 1423
Clearance Requirements
The top and back of heater are defi ned by stand-
offs.
The heat shield must be attached as shown if com-
B
bustible materials are placed directly on top standoffs
(Figure 3).
The minimum clearance to a perpendicular wall extending past the face of the heater is 25 mm.
The back of the heaters may be recessed into combustible construction, as shown above.
TOP STANDOFFS
D
C
INSTALLED
HEAT SHIELD
Rear Flue
3 in. MIN. (76 mm)
B
A
E
C
3 in. MIN. (76 mm)
AB C D E
Millimeter 864 419 883 1194 1765
D
Figure 2. Heater Dimensions, Locations, and
Space Requirements
HEAT SHIELD
Figure 3. Heat Shield
1.0 INSTALLATION INSTRUCTIONS
NOTE: Not intended for heater insert.
In planning the installation for the heater it is necessary to determine where the unit is to be installed, the
type of fl ue system to be used (straight out, corner,
or elevated), and whether optional accessories (wall
switch or remote control) are desired. Gas supply
piping should also be planned. Refer to the appliance
data plate on the base pan of the heater for all gas
pressures and input rate information.
The heater can be mounted on any of the following
surface:
1. A fl at surface (minimum 6 mm base).
2. Four (4) corner supports.
(Example: Four (4) concrete masonry blocks). These
supports must be positioned so they contact all four
(4) perimeter edges on the bottom of the unit.
Heater framing can be built before or after the heater is
set in place. Framing should be positioned to accommodate wall covering and heater facing material. The
heater framing should be constructed of 2" X 4" (51 x
102 mm) lumber or heavier. The framing headers may
rest on the heater standoffs. Refer to Figure 2 and Figure 4 for heater and framing reference dimensions.
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
5
Page 6
Minimum Clearances
from the Heater to Combustible Materials
Glass Front .................................914 mm
Floor ..............................................0 mm
Rear ..............................................13 mm
Sides.............................................13 mm
Top ...............................................86 mm
Ceiling* ........................................787 mm
*The clearance to ceiling is measured from the top of
the unit, excluding the standoffs (see Figure 44).
Minimum Clearances
from the Vent Pipe to Combustible Materials
Vertical Sections. .........25 mm
Horizontal Sections
Top ................................. 75 mm
Bottom ........................... 25 mm
Sides.............................. 25 mm
At Wall Firestops
Top ................................. 75 mm
Bottom ........................... 25 mm
Sides.............................. 25 mm
For minimum clearances, see the balanced fl ue termi-
nation clearance in Figure 5.
Framing should be constructed
of 2 X 4 lumber or heavier.
VENT
FRAMING
HOLE
E
*NOTE: The center of the framing hole MUST
BE 25.4 mm above the center of the
horizontal fl ue pipe.
Figure 4. Framing Dimensions
may rest on the heater
B
A
D
A B C D* E*
864 mm 832 mm 419 mm 984 mm 541 mm
The framing headers
stand-offs.
C
CAUTION: Measure heater dimensions, and verify
framing methods and wall covering details before framing construction begins.
1.1 INTRODUCTION
This model is designed to operate with all combustion
air being siphoned from the outside of the building
and all exhaust gases expelled to the outside of the
building.
WARNING: THIS UNIT IS NOT FOR USE WITH
SOLID FUEL.
6
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
These units MUST use the fl ue termination described
in the fl ueing section of the manual.
The control system for this model is an electronic ignition type. It consists of a gas control valve/variable
regulator, a pilot/sensor/electrode and an ON/OFF
switch. The controls are located behind the access
door. Rotate the door down to open. See Figure 1.
Minimum inlet gas supply pressure for purpose of
input adjustment is 1.13 kPa for natural gas and 2.75
kPa for propane. Manifold (outlet) pressures should
be set at .8 kPa for natural gas models and 2.36 kPa
for propane models.
Page 7
a
h
T
g
T
ee
P
d
See note 2
c
d
M
b
See note 3
g
j
openable
window
n
f
c
I
door
k
k
h
jj
h
T = Flue terminal M = Gas meter Shading indicates prohibited
I = Mechanical air inlet P = Electricity meter or fuse box areas for fl ue terminals
a - Below eaves, balconies or other projections: MIN. CLEARANCE (mm)
Appliances to 50 MJ/h input ...................................................................................................300
Appliances over 50 MJ/h input ...............................................................................................500
b - From the ground or above a balcony .........................................................................................300
c - From a return wall or external corner .........................................................................................500
d - From a gas meter (M) ..............................................................................................................1000
e - From an electricity meter or fuse box (P) ...................................................................................500
f - From a drain or soil pipe ............................................................................................................150
g - Horizontally from any building structure (unless appliance approved
for closer installation) or obstruction facing a terminal ...............................................................500
h - From any other fl ue terminal, cowl, or combustion air intake ....................................................500
j - Horizontally from an openable window, door, non-mechanical air
inlet, or any other opening into a building, with the exception of
sub-fl oor ventilation:
Appliances up to 150 MJ/h input ............................................................................................500
Appliances over 150 MJ/h input ...........................................................................................1500
k - From a mechanical air inlet, including a spa blower ...............................................................1500
n - Vertically below an openable window, non-mechanical air
inlet or any other opening into a building, with the exception of ...................................... See table
sub-fl oor ventilation ................................................................................................................ below
T
CLEARANCE 'n' (mm)
Space Heaters All other appliances
Up to 50 MJ/h input Up to 50 MJ/h input
Over 50 MJ/h input and
Up to 150 MJ/h input
150 500 1000 1500
NOTES: 1. All distances are measured vertically or horizontally along the wall to a point
in line with the nearest part of the terminal.
2. Prohibited area below electricity meter or fuse box extends to ground level.
3. See clause 5.13.6.6 for restrictions on a fl ue terminal under a roofed area.
4. See Appendix J, Figure J1(a) and J2(a) for clearances required from a fl ue
terminal to a LP Gas cylinder. A fl ue terminal is considered to be a source of ignition.
MINIMUM CLEARANCES REQUIRED FOR BALANCED FLUE TERMINALS
OR THE FLUE TERMINALS OF OUTDOOR APPLIANCES
Figure 5.
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Over 50 MJ/h input
7
Page 8
TABLE 1
MODEL
SL-350TRSI-AUE
DVP-TRAP2 & SLP-TRAP2 HORIZONTAL TERMINATION CAP
DVP-TVHW & SLP-TVHW VERTICAL TERMINATION CAP
1.2 FLUE SYSTEM APPROVALS
These models have fl ue starting collars on both the top
and the back of the unit. Depending upon the installation, decide which ONE set of starting collars will be
used to attach the fl ue system. The starting collar seal-
ing cap must remain on the starting collar NOT used.
These models use SL-P series direct fl ue components
when using the TOP fl ue collars and DVP-series direct
fl ue components when using the REAR fl ue collars.
WARNING: YOU MUST NOT MIX DVP-SERIES AND
SLP SERIES COMPONENTS IN ANY FLUE SYSTEM
CONFIGURATION.
Approved fl ue system components are labeled for
identifi cation. NO OTHER FLUEING SYSTEMS OR
COMPONENTS MAY BE USED. Detailed installation
instructions are included with each fl ue termination kit
and should be used in conjunction with this manual.
Figure 5 below shows fl ue system components and
terminations.
Identifying Flue Components
The fl ue systems installed on this gas heater may
include one, two, or three 90° elbow assemblies. The
relationships of vertical rise to horizontal run in fl ue
confi gurations using 90° elbows MUST BE strictly
FLUE TERMINATION APPROVALS
adhered to. The rise to run relationships are shown
in the fl ueing drawings and tables on the next few
pages.
WARNING: THIS GAS APPLIANCE AND FLUE ASSEMBL Y MUST FLUE DIRECTL Y TO THE OUTSIDE
AND MUST NEVER BE ATT ACHED T O A CHIMNEY
SERVING A SEPARATE SOLID FUEL BURNING
APPLIANCE. EACH GAS APPLIANCE MUST USE
A SEP ARA TE FLUE SYSTEM-COMMON FLUE SYSTEMS ARE PROHIBITED.
CAUTION: UNDER NO CONDITION SHOULD COMBUSTIBLE MA TERIAL BE CLOSER THAN 76 mm A T
WALL FIRE-STOPS FROM THE T OP OF THE PIPE
OR 25 mm TO THE SIDES AND THE BOTT OM FOR
HORIZONT AL SECTIONS OF THIS FLUE SYSTEM.
VERTICAL SECTIONS OF THIS SYSTEM REQUIRE
A MINIMUM OF 25 mm CLEARANCE TO COMBUSTIBLE MATERIALS ALL AROUND THE PIPE.
For alternative installations, other than depicted, contact your dealer for further information.
Refer to Figure 5 for required clearances to fl ue terminals.
VERTICAL
TERMINATION
HORIZONTAL
TERMINATION
WALL FIRESTOP
Flue systemtermination kits
SLP SERIES
SLP-TRAP2
SLP-TVHW
Figure 6. Flue Components and Terminations
8
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
90 DEGREE
ELBOW
DVP-SERIES
DVP-TVHW
DVP-TRAP2
CEILING
FIRESTOP
STORM COLLAR
ROOF FLASHING
HORIZONTAL PIPE
SUPPORT
PIPE LENGTH
WALL BRACKET
Page 9
310 mm
MAX
DVP12
305 mm
51 mm
MIN
152 mm
102 mm
DVP4
DVP6
362 mm
610 mm
251 mm
DVP12A
260 mm
DVP45
45º
319 mm
P
V
D
9
217 mm
0
T
S
DVP24
13 mm TYP
184 mm
286 mm
32 mm TYP
914 mm
1219 mm
DVP36
DVP48
NOTE: PIPES OVERLAP32 mmA TEACH JOINT
Figure 7. DVP-Series Balanced Flue Component Specifi cations (127 mm inner pipe / 203 mm outer pipe)
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
9
Page 10
152 mm
168 mm
248 mm
165 mm
SLP90
167 mm
235 mm
184 mm
SLP6A
337 mm
SLP12A
133 mm
184 mm
SLP6
SLP4
1251 mm
946 mm
641 mm
337 mm
SLP12
SLP24
SLP36
Note: Pipes overlap 34.93 mm at each joint.
Figure 8. SLP Series Balanced Flue Component Specifi cations (102 mm inner pipe / 168 mm outer pipe)
10
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
SLP48
Page 11
Vertical Flue Restrictor
If the heater installation requires a vertical fl ue
exceeding 4.5 m above the unit with no horizontal
fl ue or elbows, a vertical fl ue restrictor must be
installed (see Figure 9).
RESTRICTOR
PLATE
Figure 9.
VERTICAL FLUEING
V
FT. (M)
36' MAXIMUM (10.97 m)
USE SLP SERIES
COMPONENTS ONLY.
CAP
V
1
STRAIGHT OUT HORIZONTAL
FLUEING
H
Max. Run
24" (610mm)
Figure 10.
H
Figure 11.
USE DVP-SERIES COMPONENTS ONLY.
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
11
Page 12
NOTE: A 184 mm section of straight
fl ue must be attached to the heater
before a 90º elbow.
USE SLP SERIES
COMPONENTS
ONLY.
FLUEING WITH ONE (1) 90° ELBOW
V H
FT. (M) FT. (M)
1' MIN. (0.30 M) 2' MAX. (0.61 M)
2' MIN. (0.61 M) 4' MAX. (1.22 M)
3' MIN. (0.91 M) 8' MAX. (2.44 M)
4' MIN. (1.22 M) 10' MAX. (3.05 M)
V + H = 30' (9.14 M)
Figure 12.
H
V
FLUEING WITH ONE (1) 90º ELBOW
V (FT.) H (FT.)
1' MIN. (0.30 M) 3' MAX. (0.91 M)
2' MIN. (0.61 M) 6' MAX. (1.83 M)
3' MIN. (0.91 M) 9' MAX. (2.74 M)
4' MIN. (1.22 M) 12' MAX. (3.66 M)
V+H =36' MAX.(10.97 M) H= 12' MAX. (3.66 M)
USE DVP-SERIES
COMPONENTS
ONLY.
Figure 13.
V
H
12
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Page 13
FLUEING WITH TWO (2) 90° ELBOWS
V H + H
1
FT. (M) FT. (M)
1' MIN.(0.30 M) 2' MAX.(0.61 M)
2' MIN.(0.61 M) 4' MAX.(1.22 M)
3' MIN.(0.91 M) 6' MAX.(1.83 M)
4' MIN.(1.22 M) 8' MAX.(2.44 M)
5' MIN.(1.52 M) 10' MAX. (3.05 M)
30' MAX.(9.14 M) 10' MAX. (3.05 M)
H
1
USE SLP SERIES COMPONENTS ONLY.
H
V
H
V
11
Figure 14.
V
FLUEING WITH TWO (2) 90° ELBOWS
V H
FT. (M) FT. (M)
1' MIN.(0.30 M) 2' MAX.(0.61 M)
2' MIN.(0.61 M) 4' MAX. (1.22 M)
3' MIN.(0.91 M) 6' MAX. (1.83 M)
4' MIN.(1.22 M) 8' MAX. (2.44 M)
5' MIN.(1.52 M) 12' MAX. (3.66 M)
12' MAX.(3.66 M)
NOTE: V + V1 MAX 33' (10.06 M)
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
13
Page 14
FLUEING WITH TWO (2) 90° ELBOWS
V H H + H
1
1´ MIN. (0.30 M) 1´ MAX. (0.30 M) 2´ MAX. (0.61 M)
2´ MIN. (0.61 M) 2´ MAX. (0.61 M) 4´ MAX. (1.22 M)
3´ MIN. (0.91 M) 3´ MAX. (0.91 M) 8´ MAX. (2.44 M)
4´ MIN. (1.22 M) 4´ MAX. (1.22 M) 10´ MAX. (3.05 M)
H = 8´ MAX. (2.44 M)
H + H1= 10´ MAX. (3.05 M)
V + H + H1 = 30’ (9.14 M) MAX.
H
1
V
USE DVP-SERIES
H
COMPONENTS ONLY.
V (FT) H + H1 (FT)
1' MIN. (0.30 M) 3' MAX. (0.91 M)
2' MIN. (0.61 M) 5' MAX. (1.52 M)
3' MIN. (0.91 M) 8' MAX. (2.44 M)
4' MIN. (1.22 M) 10' MAX. (3.05 M)
H + H1= 10' MAX. (3.05 M)
V + H + H1= 33' (10.06 M) MAX.
V
Figure 15.
14
1
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
HH
Page 15
FLUEING WITH THREE (3) 90° ELBOWS
V H H + H
1
FT. (M) FT. (M) FT. (M)
2' MIN.(0.61M) 2' MAX.(0.61M) 4' MAX.(1.22M)
3' MIN.(0.91M) 3' MAX.(0.91M) 6' MAX (1.83M)
4' MIN.(1.22M) 4' MAX.(1.22M) 8' MAX.(2.44M)
V+V1 = 30' MAX (9.14M) 6' MAX (1.83M) 8' MAX.(2.44M)
H1
H
V1
V
USE SLP SERIES COMPONENTS ONLY.
V
1
1
H
FLUEING WITH THREE (3) 90° ELBOWS
V H + H1
FT. (M) FT. (M)
1'MIN.(0.30 M) 2' MAX.(0.61 M)
2'MIN.(0.61 M) 4' MAX.(1.22 M)
3'MIN.(0.91 M) 6' MAX.(1.83 M)
4'MIN.(1.22 M) 8' MAX.(2.44 M)
5'MIN.(1.52 M) 12' MAX.(3.66 M)
12' MAX.(3.66 M)
NOTE: V + V1 MAX. 33' (10.06 M)
V
H
Figure 16.
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
15
Page 16
FLUEING WITH THREE (3) 90° ELBOWS
V (FT.) H (FT.) H + H1 (FT.)
1´ MIN. (0.30 M) 1´ MAX. (0.30 M) 3´ MAX. (0.91 M)
2´ MIN. (0.61 M) 2´ MAX. (0.61 M) 5´ MAX. (1.52 M)
3´ MIN. (0.91 M) 4´ MAX. (1.22 M) 8´ MAX. (2.44 M)
4´ MIN. (1.22 M) 6´ MAX. (1.83 M) 10´ MAX. (3.05 M)
H = 6´ MAX. (1.83 M) H+H
NOTE: V + V, + H + H
V
1
= 33’ (10.06 M) MAX.
1
= 10´ MAX. (3.05 M)
1
V
H
1
COMPONENTS ONLY.
H
2
FLUEING WITH THREE (3) 90° ELBOWS
V (FT.) H (FT.) H + H
1´ MIN. (0.30 M) 1´ MAX. (0.30 M) 2´ MAX. (0.61 M)
2´ MIN. (0.61 M) 2´ MAX. (0.61 M) 4´ MAX. (1.22 M)
3´ MIN. (0.91 M) 3´ MAX. (0.91 M) 8´ MAX. (2.44 M)
4´ MIN. (1.22 M) 4´ MAX. (1.22 M) 10´ MAX. (3.05 M)
V+H+H1+H2=30´ MAX.(9.14 M) H =
4´MAX.(1.22 M)
H+H1+H2 =
+ H2 (FT.)
1
10´MAX.(3.05 M)
H
USE DVP-SERIES
H
1
V
H
Figure 17.
16
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Page 17
Appliance Preparation
After determining which set of starting collars will
be used (top or rear), follow flueing instructions
accordingly.
WARNING: F AILURE TO REMOVE IN-
!
SULA TION IN THE SET OF COLLARS
YOU ARE USING COULD CAUSE A
FIRE.
WARNING: YOU MUST LEAVE THE
!
INSULATION AND FLUE CAP IN
PLACE IN THE SET OF COLLARS
YOU ARE NOT USING.
WARNING: FIRE RISK
ONCE APPLIANCE IS SETUP FOR
!
TOP OR REAR FLUEING, IT CANNOT
BE CHANGED AT A LATER TIME.
IF FLUE CAP AND COMPONENTS
PREVIOUSLY REMOVED ARE IMPROPERLY REINSTALLED, A FIRE
MAY RESULT.
CAUTION
Sharp edges-Wear protective gloves and safety glasses
during installation.
Top Flue
Figure 19. Rotate the top heat shield to the vertical
position as shown above. The heat shield must remain
in the vertical position.
2 SCREWS
Figure 20. Replace the two screws as shown.
2 SCREWS
Figure 18. For top fl ue, remove the two screws hold-
ing the top heat shield in place. For rear fl ue, see
next page.
WARNING: FIRE RISK DO NOT REMOVE HEAT SHIELD. ELEVATED
!
HEADER TEMPERATURES MAY
CAUSE A FIRE.
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Figure 21. Remove the fl ue cap.
Figure 22. Remove the insulation basket and white
insulation from the center fl ue pipe.
17
Page 18
Figure 23. Remove the insulation from the outer fl ue
pipe.
2 SCREWS
Figure 24. T o attach the fi rst section of fl ue pipe, make
sure to use the fi berglass gasket to seal between the
fi rst vent component and the outer heater wrap. Use
2 self tapping screws to secure the gasket to the outer
wrap.
Figure 26. Cut the metal retaining band and fold the
sides out.
Figure 27. Fold the center parts of the retaining band
out and use to remove the fl ue cap.
Note: Once the fl ue cap has been removed, it
cannot be reattached.
Rear Flue
Figure 25. Remove the insulation from the outer fl ue
pipe.
18
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Figure 28. Discard the fl ue cap, remove and discard
the insulation basket. Note: Once the fl ue cap has
been removed it CANNOT be reattached.
Figure 29. Attach the fi rst fl ue section (it will snap into
place). Slide the insulation gasket onto the fl ue section,
up against the appliance and over the tabs. Use two
self-tapping screws to secure gasket to outer wrap.
Page 19
Installing Flue Components
A. On the REAR of the heater
1. Attaching the First Flue Component to the Starting Collars:
T o attach the fi rst fl ue component to the starting collars
on the rear of the heater:
• Make sure that the fl ue gasket supplied with the
heater seals between the fi rst fl ue component and
the outer heater wrap.
• Slide the male end of the inner fl ue of the pipe sec-
tion over the inner collar on the heater. At the same
time, slide the outer fl ue over the outer collar on the
heater. Push the fl ue section into the appliance collar
until all the lances (see Figure 30) have snapped in
place. Tug slightly on the fl ue to confi rm that it has
completely locked into place.
WARNING
Fire Risk
Exhaust Fumes Risk
Impaired Performance of Appliance
• Overlap pipe slip sections at least 38
mm.
• Screws must not exceed one inch
long.
• Pipe may separate if not properly
joined.
2. Assembling Flue Components
Insert the inner fl ue of section A into the fl ared inner
fl ue of section B.
Start the outer fl ue of section A over the outer fl ue of
section B (see Figure 31). Note: The end of the pipe
sections with the lances/tabs on it will face towards
the appliance.
Once both inner and outer fl ues are started, press
section A onto section B fi rmly until all lances have
snapped into place. Check to make sure they have
snapped together (see Figure 32) and the seams are
not aligned (see Figure 33). Tug slightly on section A
to confi rm it has completely locked into place.
Figure 30.
• Any 90º elbow installed directly onto the rear fl ue of
the heater MUST BE in a vertical position.
WARNING: ENSURE THAT THE HEATER
!
GASKET SUPPLIED WITH THE HEATER
SEALS BETWEEN THE FIRST FLUE
COMPONENT AND THE OUTER HEATER
WRAP.
A
B
Figure 31. Figure 32.
NOTE: Make sure that seams are NOT aligned to
prevent unintentional disconnection.
For elbows that are changing the fl ue direction, two
screws minimum should be put in the outer fl ue at the
joint to prevent the elbow from rotating.
PROCEED TO STEP 4
(Install Support Brackets)
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
19
Page 20
B. On the TOP of the heater
Pilot hole
1. Attaching the First Flue Component to the Start-
ing Collars:
T o attach the fi rst fl ue component to the starting collars
on the top of the heater:
• Lock the fl ue components into place by sliding the
concentric pipe sections into the heater collar or
previously installed component end.
3. Assemble Slip Sections
• Slide the inner fl ue of the slip section into the inner
fl ue of the pipe section and the outer fl ue of the slip
section over the outer fl ue of the pipe section. See
Figure 34.
• Slide together to the desired length.
Pilot hole
Figure 33. Adding Flue Components
• Align the seam of the pipe and seam of the collar to
allow engagement. Rotat the fl ue to lock into place.
Use this procedure for all the components. See
Figure 33.
• Slide the gasket over the fi rst fl ue section and place
it fl ush to the heater. This will prevent cold air infi ltra-
tion. High temperature caulk may be used to hold
the gasket in platce.
2. Continue Adding Flue Components
T o continue adding fl ue components in accordance with
the pre-planned fl ue system confi guration:
• Ensure that each succeeding fl ue component is se-
curely fi tted and locked into the preceding component
in the fl ue system.
For elbows that are changing the fl ue direction, two
screws minimum should be put in the outer fl ue at the
joint to prevent the elbow from rotating.
Figure 34. Slip Section Pilot Holes
• Maintain a 38 mm overlap between the slip section
and the pipe section.
• Secure the pipe and slip section with two screws no
longer than 13 mm, using the pilot holes in the slip
section. See Figure 35.
Figure 35. Screws into Slip Section
• Continue adding pipe as necessary following
instructions in “Assembling Pipe Sections.”
NOTICE: If slip section is too long, the inner and
outer fl ues of the slip section can be cut to the desired
length.
4. Install Support Brackets
For Horizontal Runs - The fl ue system must be
supported every 1.5 m of horizontal run by a horizontal
pipe support.
To install support brackets for horizontal runs:
• Place the pipe supports around the fl ue pipe.
• Nail the pipe supports to the framing members.
20
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Page 21
For Vertical Runs
The fl ue system must be supported every 2.4 M above
the heater fl ue outlet by wall brackets.
To install support brackets for vertical runs:
• Attach wall brackets to the fl ue pipe and secure the
wall bracket to the framing members with nails or
screws.
WALL BRACKET
WALL STUD
2.4m
For Vertical Runs - One fi restop is REQUIRED at the
hole in each ceiling through which the fl ue passes.
To install fi restops for vertical runs that pass through
ceilings:
• Position a plumb bob directly over the center of the
vertical fl ue component.
• Mark the ceiling to establish the centerpoint of the
fl ue.
• Drill a hole or drive a nail through this center
point.
• Check the fl oor above for any obstructions, such
as wiring or plumbing runs.
• Reposition the heater and fl ue system, if necessary ,
to accommodate the ceiling joists and/or obstructions.
• Cut a 254 mm X 254 mm hole through the ceiling
when using DVP pipe, and a 229 mm x 229 mm
hole when using SLP pipe. Use the fi restop pipe
opening as a guide.
• Frame the hole with framing lumber the same size
as the ceiling joists.
FLUE
OUTLET
25 mm
Figure 36. Installing Support Brackets
4. Install Firestops
For Horizontal Runs - Firestops are REQUIRED on
both sides of a combustible wall through which the
fl ue passes.
Frame a hole in a combustible wall for an interior wall
shield fi restop, whenever a wall is penetrated. Use
same size framing materials as those used in the wall
construction. The wall shield fi restop maintains mini-
mum clearances and prevents cold air infi ltration. a
wall shied fi restop must be placed on each side of an
interior wall. A minimum 38 mm overlap of attached
heat shield must be maintained. See Figure 36.
Non-Combustible Wall Penetration
If the hole being penetrated is surrounded by noncombustible materials such as concrete, a hole with
diameter 25.4 mm greater than the pipe is acceptable.
Whenever a non-combustible wall is penetrated, the
wall shield fi restop is only required on one side and no
heat shield is necessary.
A
NEW
FRAMING
CEILING
Figure 37. Hole and New Framing Members
MEMBERS
AB
SLP 229 mm 229 mm
DVP 254 mm 254 mm
B
EXISTING CEILING
JOISTS
CHIMNEY
HOLE
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
21
Page 22
If the area above the ceiling is NOT an attic, position
and secure the ceiling fi restop on the ceiling side of
the previously cut and framed hole.
JOIST
• The heat shield sections will overlap to match the
wall thickness (depth).
• If the wall thickness does not allow the required 1-1/2
inch heat shield overlap, an extended heat shield
must be used. The extended heat shield will need to
be cut to the thickness of the wall and be attached
to the wall shield.
• The small leg in the shield rests on top of the fl ue to
properly space it from the pipe section (see Figure
40).
CEILING
NAILS (4 REQUIRED)
Figure 38. Ceiling Firestop (Ceiling Side)
CEILING FIRESTOP
If the area above the ceiling IS an attic, position and
secure the fi restop on top of the previously framed
hole.
NAILS (4 REQUIRED)
RAFTER
CEILING
CEILING FIRESTOP
Figure 39. Attic Firestop
Interior
Wall Shield
Outer Flue
Inner Flue
INTERIOR
Rear Flue
Heat Shield
38 mm min.
overlap
EXTERIOR
Figure 40. Venting through the Wall
• The termination kit should pass through the wall
fi restops from the exterior of the building.
• Adjust the termination cap to its fi nal exterior position
on the building and interlock the fl ue sections.
WARNING: THE TERMINATION CAP
!
MUST BE POSITIONED SO THAT THE
ARROW IS POINTING UP.
C. Flue Termination
For Horizontal Terminations using the DVP-TRAP
T o attach and secure the termination to the last section
of horizontal fl ue:
• The rear fl ue heat shield MUST be placed one inch
above the top of the fl ue between the wall shield and
the base of the termination cap.
• One section of the heat shield is attached to the wall
shield. The other is attached to the termination cap
in the same manner (see Figure 40).
22
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
• Use a high-temperature sealant gasket to seal between the pipe and exterior fi restop.
Page 23
For Vertical Terminations - To locate the fl ue and
install the fl ue sections:
• Locate and mark the fl ue centerpoint on the under-
side of the roof, and drive a nail through the centerpoint.
• Make the outline of the roof hole around the centerpoint nail.
• The size of the roof hole framing dimensions depend
on the pitch of the roof. There MUST BE a 25 mm
clearance from the vertical fl ue pipe to combustible
materials.
• Mark the roof hole accordingly.
• Cover the opening of the installed fl ue pipes.
• Cut and frame the roof hole.
• Use framing lumber the same size as the roof rafters
and install the frame securely . Flashing anchored to
the frame must withstand heavy winds.
• Continue to install concentric fl ue sections up through
the roof hole and up past the roof line until you reach
the appropriate distance above the roof.
CAUTION: FOLLOW THE REQUIREMENTS OF THE
AGA GAS INSTALLATION CODE FOR MINIMUM
HEIGHT REQUIREMENTS ABOVE THE ROOF.
To seal the roof hole, and to divert rain and snow from
the fl ue system:
• Attach a fl ashing to the roof using nails, and use a
non-hardening mastic around the edges of the fl ash-
ing base where it meets the roof.
• Attach a storm collar over the fl ashing joint to form a
water-tight seal. Place non-hardening mastic around
the joint, between the storm collar and the vertical
pipe.
• Slide the termination cap over the end of the fl ue
pipe and rotate the pipe clockwise 1/4 turn.
GAS ACCESS
Figure 41. Gas Supply Line
1.3 CONNECTING THE GAS SUPPLY
The gas is introduced to the appliance on the left hand
side (see Figure 41). After the gas pipe installation
is complete, check carefully all gas connections for
leaks with a commercially-available, non-corrosive
leak check solution. Be sure to rinse off all leak check
solution following testing. DO NOT USE AN OPEN
FLAME. See Table 1 for pressure requirements.
NOTE: THE GAS SUPPLY LINE SHOULD BE
PURGED OF ANY TRAPPED AIR PRIOR TO THE
FIRST FIRING OF THE UNIT.
TABLE 1.
Natural Gas Propane Gas
Inlet Pressure 1.13 kPa 2.75 kPa
Outlet Pressure .80 kPa 2.36 kPa
Max. Gas Consumption 21.0 mJ/h 19.8 mJ/h
Burner Injector 2.18 mm 1.32 mm
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
23
Page 24
1.4 IGNITION SYSTEM WIRING
• This gas heater is equipped with an electronic ignition
system which operates on a 6 volt system.
• This appliance requires 240 VAC to be wired to the
factory installed junction box. Check factory installed
power cord for damage before use.
WARNING
Shock hazard.
• Replace damaged wire with type 105º C
rated wire.
• Wire must have high temperature
insulation.
PILOT
IGNITION MODULE
6VDC
NEUTRAL
CAUTION
Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous
operation. Verify proper operation after servicing.
FLAME SPARKER/
SENSOR
CONTROL
REMOTE
ANT.
VALVE
ON/OFF
WALL SWITCH
IGNITION
MODULE
(6V)
GROUND
HOT
BATTERY PORT
ON/OFF
SWITCH
Figure 42. Electronic Ignition Wiring Diagram
24
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
GAS LINE
CONNECTED TO
BACK OF VALVE
THERMOCOUPLE
BLOCK
(CONNECTED TO
BACK OF VALVE)
VALVE
PLUG IN
Page 25
BROWN
NOTE: IF ANY OF THE ORIGINAL
WIRE AS SUPPLIED WITH THE APPLIANCE MUST BE REPLACED, IT
MUST BE REPLACED WITH TYPE
105º C RATED WIRE.
BROWN
BLUE
BLUE
GREEN/YELLOW
STRIPE
BLUE
GREEN/YELLOWSTRIPE
BROWN
BLACK
BLACK
BLOWER
TEMPERATURE
SENSOR SWITCH
GREEN/YELLOW
BLUE
BROWN
VARIABLE
CONTROL
BLACK
BLACK
240VAC JUNCTION BOX
SPEED
Figure 43.
1.5 BLOWER
These heaters have a factory installed Fan,
Electrical Junction Box, V ariable Speed Rheostat Control Switch and Temperature Sensor
Switch for the fan. These components are
located behind the lower door.
Use of the fan requires that the Junction Box
(factory installed) be connected to 240 V AC service before permanently enclosing the heater.
The access hole for connecting the service
wires is found on the right exterior side of the
unit. See Figure 44 for wire connection detail.
(NEUTRAL) BLUE
Figure 44.
BLACK
(HOT) BROWN
BROWN
BLUE
BROWN
BLACK
BLUE
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
25
Page 26
1.6 FINISHING
The minimum clearance to combustibles are 0 from
the sides, fl oor, back and top (these clearances are
defi ned by the standoffs). The minimum distance to the
perpendicular side wall extending past the appliance
front is 51 mm. Clearance to a mantelpiece is shown
in Figure 45.
SIDE SEAL
IF JOINTS BETWEEN THE FINISHED WALLS AND
THE HEATER SURROUND (TOP AND SIDES) ARE
SEALED, 149° C. MINIMUM SEALANT MATERIAL
MUST BE USED. THESE JOINTS ARE NOT REQUIRED TO BE SEALED. ONLY NON-COMBUSTIBLE MA TERIAL (USING 149° C MINIMUM ADHESIVE, IF NEEDED) CAN BE APPLIED AS FACING TO
THE HEATER SURROUND. SEE FIGURE 45.
TOP SEAL
JOINT
JOINT
0
Note: Dimensions in mm.
279
254
229
203
178
152
127
102
76
51
(51)
(76)
TOP FRONT EDGE
OF FIREPLACE
(127)
(102)
305
(152)
(178)
(203)
(229)
12.7 mm
CEILING
(279)
(254)
(787)
(305)
Figure 45.
26
NON-COMBUSTIBLE
STRIP
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Page 27
Installing the Trim
Combustible materials may be brought up to the
specifi ed clearances on the side and top front edges
of the heater, but MUST NEVER overlap onto the front
face. The joints between the fi nished wall and the
heater top and sides can only be sealed with a. 149°
C minimum sealant.
WARNING: WHEN FINISHING THE HEATER,
!
NEVER OBSTRUCT OR MODIFY THE AIR
INLET/OUTLET GRILLES IN ANY MANNER.
Follow the Safety Information and Lighting Instructions
pages of this manual to light the appliance.
T o obtain proper operation, it is imperative that the pilot
and main burner fl ame characteristics are steady, not
lifting or fl oating. Typically , the top 3/8-inch (10 mm) of
the thermocouple should be engulfed in the pilot fl ame
(see Figure 46).
Proper gas log positioning is shown in Section 1.8.
Follow Section 3.5 TROUBLESHOOTING for adjusting
the appliance to operate properly.
Install optional marble and brass trim surround kits
as desired. Marble, brass, brick, tile, or other noncombustible materials can be used to cover up the gap
between the sheet rock and the heater.
Do not obstruct or modify the air inlet/outlet grilles.
When overlapping on both sides, leave enough space
so that the bottom grille can be opened and the trim
door removed.
1.7 INSTALLER TESTING
The space heater must be tested and be operating
according to manufacturer's specifi cations prior to the
installer leaving the site. Note: the tips of the fl ames
should never hit the top of the fi rebox after the unit has
warmed up. Please contact your dealer or a qualifi ed
service person to replace injector or adjust valve.
Upon completing the gas line connection, a small
amount of air will be in the lines. When fi rst lighting
the pilot light, it will take a few minutes for the lines
to purge themselves of this air. Once the purging is
complete, the pilot and burner will light and operate as
indicated in the Lighting Instructions.
Subsequent lightings of the appliance will not require
such purging.
Pilot Assembly
Figure 46.
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
27
Page 28
1.8 LOG PLACEMENT INSTRUCTIONS
Log Set Assembly: LOGS-350CE-D
1
PILOT
BRACKET TAB
BURNER TABS
SUPPORT
BRACKET
2
3
4
5
6
Carefully remove the logs from the packaging. CAUTION: Logs are fragile!
1
1
LOG #1 (SRV327-701): Place log #1 at the rear of the unit, with the left edge behind the tab on the pilot
bracket. The right side sits behind the tab on the support bracket.
2
LOG #2 (SRV2033-701): Locate the bottom groove of log #2 over the left most grate bar and align over
the burner by placing the log slot over the burner tab as shown.
28
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
2
Page 29
3
LOG #3 (SRV705-703): Rest log #3 against the right front grate corner and place its slot over the right
burner tab.
3
4
1
4
1
2
LOG #4 (SRV530-716): Place the left end of log #4 in the groove on log #2 and the right end on log #1
as shown.
2
5
1
5
1
LOG #5 (SRV438-724): Locate the top of log #5 onto log #1 and log #3, and place the bottom on the right
side of the fourth log grate.
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
29
Page 30
6
LOG #6 (SRV540-704): Place log #6 against the second and third grate bars.
If sooting occurs, the logs might need to be repositioned slightly to avoid excessive fl ame impingement.
6
30
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Page 31
2.0 OPERATING INSTRUCTIONS
This appliance is a balanced fl ue heater and is de-
signed to operate with all combustion air being siphoned from the outside of the building and all exhaust
gases expelled to the outside of the building.
WARNING: THIS UNIT IS NOT FOR USE
!
WITH SOLID FUEL.
The control system for this model is an electronic
system which includes a gas control valve, pilot, thermocouple, ignitor and electronic ignition module. The
controls are located in the lower compartment behind
the lower door, and access is gained by lifting the door
up. See Figure 1.
WARNING: DO NOT CONNECT 240 VAC
TO THE GAS CONTROL V ALVE OR CON-
!
TROL WIRING SYSTEM OF THIS UNIT.
When lit for the fi rst time, the appliance will emit a
slight odor for an hour or two. This is due to paint and
lubricants used in the manufacturing process. Additionally, for the fi rst few minutes after each lighting,
vapor may condense and fog the glass and the fl ames
may be blue. After a few minutes this moisture will
disappear and within 15-30 minutes the fl ames should
become yellow.
The heater may produce a noise, caused from metal
expansion and contraction as it heats up and cools
down. This noise is similar to one that a furnace or
heat duct may produce and does not affect the operation or longevity of the heater.
OPERATING CAUTIONS
• This appliance may exhibit a slight carbon deposition.
• Do not place articles on or against this appliance.
• Do not use or store fl ammable materials near this
appliance.
• Do not spray aerosols in the vicinity of this appliance
while it is in operation.
• The DRESS GUARD IS fi tted to this appliance to
reduce the risk of fi re or injury from burns and no part
of it should be permanently removed. For protection
of young children or the infi rm, a secondary guard is
required.
• The glass door assembly must be in place and sealed
and the fi xed mesh DRESS GUARD must be in place
on the heater before the unit can be placed into safe
operation.
• Do not use this appliance if any part has been under
water. Immediately call a qualifi ed service techni-
cian to inspect the unit and to replace any part of the
control system and any gas control which has been
underwater.
• Do not operate this appliance with the glass door
removed, cracked, or broken. Replacement of the
glass door should be done by a licensed or qualifi ed
person. Do not strike or slam the glass door.
• The glass door assembly shall only be replaced as a
complete unit as supplied by the gas heater manufacturer. No substitute materials may be used.
Figure 47.
PILOT
FLAME SPARKER/
SENSOR
IGNITION MODULE
6VDC
NEUTRAL
BATTERY PORT
ON/OFF
SWITCH
GAS LINE
CONNECTED TO
BACK OF VALVE
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
THERMOCOUPLE
VALVE
REMOTE
CONTROL
ANT.
WALL SWITCH
IGNITION
MODULE
GROUND
BLOCK
(CONNECTED TO
BACK OF VALVE)
VALVE
ON/OFF
(6V)
HOT
PLUG IN
31
Page 32
A. SAFETY & LIGHTING INFORMATION
Follow SAFETY INFORMATION and LIGHTING IN-
STRUCTIONS to light the appliance.
By design, the fl ame pattern will not be identical from
unit to unit. Additionally, fl ame pattern may vary de-
pending on installation type and weather conditions.
NOTE: THE TIPS OF THE FLAMES SHOULD
NEVER HIT THE TOP OF THE FIREBOX.
These gas models have remote control valve which
allow you to increase or decrease the height of the
main burner fl ames. Push the
the fl ame height and the button to decrease the
fl ame height.
button to increase
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly, a fi re or explosion may result causing property
damage, personal injury or loss of life.
A. This heater is equipped with an
electronic pilot ignition device
which automatically lights the
burner. Do not try to light the
burner by hand.
B. BEFORE LIGHTING, smell all
around the heater area for gas.
Be sure to smell next to the fl oor
because some gas is heavier than
air and will settle on the fl oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
WARNING:
DO NOT CONNECT 240 VAC
TO THE CONTROL VALVE.
Improper installation, adjustment,
alteration, service or maintenance
can cause injury or property damage. Refer to the owner’s information
manual provided with this heater.
This heater needs fresh air for safe
operation and must be installed so
there are provisions for adequate
combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product
could expose you to substances in
fuel or fuel combustion.
Keep burner and control compartment clean. See installation and
operating instructions accompanying heater.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas
supplier, call the fi re department.
C. Do not use this heater if any part
has been under water. Immediately
call a qualifi ed service technician to
inspect the heater and to replace
any part of the control system and
any gas control which has been
under water.
CAUTION:
Hot while in operation. Do not touch.
Keep children, clothing, furniture,
gasoline and other liquids having
fl ammable vapors away.
Do not operate the heater with
panel(s) removed, cracked or broken. Replacement of the panel (s)
should be done by a licensed or
qualifi ed service person.
NOT FOR USE
WITH SOLID FUEL
For use with natural, propane and
butane gases.
LIGHTING
INSTRUCTIONS
1. This heater is equipped with an igni-
tion device which automatically lights
the burner. Do not try to light the
burner by hand.
GAS
VALVE
2. Wait fi ve (5) minutes to clear out any
gas. Then smell for gas, including
near the fl oor . If you smell gas, STOP!
Follow “B” in the Safety Information
located on the left side of this label. If
you don’t smell gas, go to next step.
3. To light the burner, simultaneously
press the star and up arrow
buttons on the remote control until a
short acoustic signal confi rms the start
sequence has begun.
4. If the heater will not operate, check the
batteries then follow the instructions
“To Turn Off Gas to Heater” and call
your service technician or gas supplier.
TO TURN OFF
GAS TO HEATER
1. Push the ‘OFF’ button on remote.
2. Remove batteries from receiver.
32
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Page 33
2.2 POWER OUTAGE
In the event of a power interruption during operation,
either push the OFF button on the remote control or
open access door and push the switch to OFF (as
shown in Figure 48) to shut off manually. The switch
must be returned to the ON position prior to operation
once power is restored.
SWITCH IS SHOWN
Figure 48.
IN “ON” POSITION
2.3 FAN OPERATION
The accessory fan is wired in series with a speed control switch and a temperature sensor switch. Set the
speed control to an "ON" position and light the heater.
The temperature sensor switch will automatically start
the fan when the switch warms up—and stop the fan
when it cools down. You can manually stop the fan by
turning the speed control switch to "OFF". See Figure
43 for fan wiring diagram.
F. The glass door should be cleaned using a house-
hold glass cleaner. DO NOT handle or attempt to
clean the glass when it is HOT.
G. Visually inspect the fl exible power supply cord; if
damaged, contact the service agent for a special
replacement cord assembly.
H. In order to properly clean the burner and pilot as-
sembly , turn off the gas to the unit and remove the
logs exposing the burner and pilot assembly . Clean
all foreign materials from top of burner. Check to
make sure that the burner orifi ce is clean.
Visually inspect the pilot periodically. Brush or blow
away any dust or linen accumulations. If the pilot orifi ce
is plugged, disassembly may be required to remove
any foreign materials from the orifi ce or tubing. When
the appliance is put back in service, check burner fl ame
patterns. Flames should be steady, not fl oating.
T o obtain proper operation, it is imperative that the pilot
and main burner fl ame characteristics are steady, not
lifting or fl oating. Typically, the top 3/8-inch (10m) of
the thermocouple should be engulfed in the pilot fl ame
(Figure 49).
Pilot Assembly
3.0 SERVICING AND MAINTENANCE
A. HEATER SERVICING: Frequency of heater servic-
ing will depend upon use and type of installation.
B. IMPORTANT: TURN OFF GAS AND ELECTRICAL
POWER BEFORE SERVICING APPLIANCE. IT IS
RECOMMENDED THA T A COMPETENT SER VICE
TECHNICIAN PERFORM SERVICE CHECK-UPS AT
THE BEGINNING OF EACH HEA TING SEASON.
C. The appliance and fl ue system should be inspected
before initial use and at least annually by a qualifi ed
fi eld service person.
D. Inspect the external fl ue cap on a regular basis to
make sure that no debris is interfering with the air
fl ow.
E. Keep the control compartment, logs, and burner
area surround the logs clean by vacuuming or
brushing at least twice a year.
CAUTION: THE LOGS GET VERY HOT - HANDLE
ONLY WHEN COOL.
WARNING: DO NOT USE ABRASIVE
!
CLEANERS ON THE GLASS DOOR ASSEMBLY. DO NOT ATTEMPT TO CLEAN
THE GLASS DOOR WHEN IT IS HOT.
Figure 49.
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
33
Page 34
3.1 REMOV AL OF COVERS FOR SER VICING
A. Control Compartment Door
• Rotate the lower door down to access the gas controls.
B. Dress Guard and Glass Door
• Lift the front dress guard up and out away from the
appliance side surrounds. Replace the dress guard
when servicing is complete.
• Release the four glass clips around the glass door.
Carefully lift the glass up and out away from the appliance (see Figure 50).
LATCHES
(BOTH TOP
AND BOTTOM)
GLASS
ASSEMBLY
50. Glass Assembly
3.2 REMOVAL OF COMPONENTS FOR
SERVICE
1. BURNER
• Remove the screws holding the log grate. Carefully
lift up and remove the log set, log grate, and metal
base pan.
• Unscrew the brackets at both ends of the burner and
the retaining screws at the pilot bracket (see Figure
51). Slide the burner towards the right away from the
burner orifi ce.
PILOT BRACKET
RETAINING SCREWS
2. PILOT ASSEMBLY/IGNITION SYSTEM
• Remove the log set, log grate, metal base pan and
burner.
• Disconnect the gas supply tube from the underside
of the gas valve and the thermocouple from the interruptor block.
• Disconnect and remove the pilot assembly from the
bracket.
NOTE: When removing the pilot assembly, carefully
pull the electrode wire, detach from the assembly and
leave in place for reconnection.
3.3 PARTS REPLACEMENT
1. FAN/SWITCHES
• Disconnect the fan wires from the junction box wires
by pulling the male and female connectors apart
and slide the fan out the front of the lower controls
compartment.
• Disconnect the wires from the fan speed control
switch, pull off the knob, and remove the nut holding
the speed control to the bracket.
• Disconnect the wires from the fan temperature sensor
switch and remove the nut holding the switch bracket
onto the side of the fi rebox.
2. GLASS PANEL
• To replace the glass door, place the bottom edge
on top of the bottom mounting brackets. Push glass
against unit and latch the two fasteners at the top of
the glass door and the two fasteners at the bottom
(see Figure 50).
3.4 ADJUSTMENTS AND REPLACEMENT
PARTS
Adjustments and replacement parts for this appliance
should only be done by a qualifi ed service person. A
wiring diagram for the appliance is shown in SECTION
2.0 OPERA TING INSTRUCTIONS. A replacement part
table is shown in SECTION 4.0 of this manual.
Figure 51.
CAUTION: ALL SCREWS WHICH WERE RE-
MOVED MUST BE REPLACED.
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
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3.5 MAINTENANCE TASKS
Inspect Maintenance Tasks
Doors 1. Inspect for scratches, dents or other damage and repair as necessary.
2. Verify no obstructions to airfl ow.
3. Verify maintenance of proper clearance to combustible household objects.
Gasket Seal, Glass
Assembly and Glass
Valve Compartment
and Firebox Top
Logs 1. Inspect for broken, damaged, or missing logs. Replace as necessary.
Firebox 1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.
Burner Ignition and
Operation
Flueing 1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.
Remote controls 1. Verify operation of remote.
1. Inspect gasket seal and its condition.
2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.
3. Confi rm there is no damage to glass or glass frame. Replace as necessary.
4. Verify that latches engage properly, clip studs are not stripped, and glass attachment components
are intact and operating properly. Replace as necessary.
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot be re-
moved.
1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas.
Screw tips that have penetrated the sheet metal are sharp and should be avoided.
2. Remove any foreign objects.
3. Verify unobstructed air circulation.
2. Verify correct log placement and no fl ame impingement causing sooting. Correct as necessary.
1. Verify burner is properly secured and aligned with pilot or igniter.
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if neces-
sary.
3. Replace ember materials with new dime-size and shape pieces. Do not block ports or obstruct light-
ing paths.
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.
5. Inspect for lifting or other fl ame problems.
6. Inspect orifi ce for soot, dirt or corrosion.
7. Verify manifold and inlet pressures. Adjust regulator as required.
8. Inspect pilot fl ame strength. Clean or replace orifi ce as necessary.
9. Inspect thermocouple or IPI sensor rod for soot, corrosion and deterioration. Clean with emery
cloth or replace as required.
2. Confi rm that termination cap remains clear and unobstructed by plants, etc.
3. Verify that termination cap clearance to subsequent construction (building additions, decks, fences
or sheds) has been maintained.
4. Inspect for corrosion or separation.
5. Verify weather stripping, sealing and fl ashing remains intact.
2. Replace batteries in remote transmitters and battery-powered receivers.
35
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Page 36
3.6 TROUBLESHOOTING
SL-350TRSI-AUE
With proper installation and maintenance, your new Gas Heater should provide years of trouble-free service. If you do experience
a problem, refer to the Trouble Shooting Guide below. This guide will assist a qualifi ed service person in the diagnosis of problems
and the corrective action to be taken.
Electronic Ignition System
Symptom Possible Causes Corrective Actions
Press and hold the receiver’s reset button until you hear 2 acoustic sig-
1. No transmission, motor does
not turn.
2. No ignition. No tone. a. Receiver Replace receiver and reprogram code.
3. No ignition; one 5 seconds
continuous tone (7 shorts beeps
might be heard prior to the 5
seconds tone).
4. No pilot fl ame and control con-
tinues to spark.
5. Pilot is lit and control continues
to spark. Valve shuts off after
10 to 30 seconds. Valve operates manually.
6. Pilot is lit, sparking stops if a
fl ame is present. Valve shuts off
after 10 to 60 seconds. Valve
does not work manually.
7. 3 short beeps while the motor
turns.
8. Pilot fl ame lights but there is no
main gas fl ow.
9. Pilot sparks, but pilot will not
light.
10. Glass soots.
11. Flame burns blue and lifts off
burner.
a. Receiver must learn new
code.
a. ON/OFF switch is in OFF
position.
b. Loose wire. Secure wire.
c. Receiver. Replace receiver and reprogram.
d. Bent pins on 8 wire connector. Straighten pins on 8 wire connector.
e. Valve. Replace valve.
a. Air in the pilot supply line. Purge the line or start ignition several times.
b. Thermocouple circuit wired
incorrectly.
c. No spark at pilot burner
d. Valve. Replace valve. Do not over tighten.
e. Over tightened thermocouple
interrupter.
f. Receiver. Replace receiver and reprogram code.
a. Receiver. Replace receiver and reprogram code.
a. Thermocouple. Replace thermocouple.
b. Low inlet pressure to valve.
c. Valve. Replace valve and the thermocouple interrupter.
a. Batteries are low.
a. Manual override know (if
equipped) is in MAN position.
b. Valve turned don to pilot fl ow. Turn fl ame to high fi re by pressing up button on remote handset.
c. Low inlet pressure to valve.
a. Correct gas supply.
b. Ignitor gap is too large. Verify that spark gap from ignitor to pilot hood is .43 cm.
c. Module is not grounded. Verify module is securely grounded to metal chassis of heater.
a. Flame impingement on logs. Adjust the log set so that the fl ame does not impinge on it.
b. Improper venturi setting. Adjust the air shutter at the base of the burner.
c. Debris around venturi.
a. Insuffi
cient oxygen being
supplied.
nals. After the second longer acoustic signal, release the reset button and
within the subsequent 20 seconds, press the down arrow on the remote
handset until you hear an additional long acoustic signal confi rming the
new code is set.
Push switch to ON position.
Check polarity of the thermocouple wires.
Check spark gap, check wiring connection. Check for spark in location
along cable.
Replace valve and thermocouple interrupter.
Confi rm suffi cient inlet pressure to the valve. Adjust or replace inlet regula-
tor if necessary.
Replace batteries - quality alkaline recommended. WARNING: Creating
an electrical short between the batteries/battery box and metal parts of the
appliance may render the receiver inoperable.
Turn Manual override know to ON position.
Confi rm suffi cient inlet pressure to the valve. Adjust or replace inlet regula-
tor if necessary.
Verify that incoming gas line ball valve is “open”. Verify that inlet pressure reading is within acceptable limits, inlet pressure must not exceed
50 mbar.
Inspect the opening at the base of the burner. It is imperative that NO
material be placed in this opening.
1. Check to make sure fl ue cap is installed properly and free of debris.
Make sure that fl ue system points are tight and have no leaks.
2. Check to make sure that no material has been placed in the opening at
the burner base or in the area of the air holes in the center of the base
pan beneath the burner.
3. Be sure glass is tightened properly on unit, particularly on top corners.
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
36
Page 37
4.0 REPLACEMENT PARTS
Î
Service Parts
Service Parts Diagram
9
SL-350TRSI-AUE
Beginning Manufacturing Date: June 2006
Ending Manufacturing Date: ______
7
8
10
11
17
12
15
14
13
16
Log Set Assembly
4
1
5
Part number list on following page
37
2
3
6
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Page 38
Service Parts List SL-350TRSI-AUE
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please
provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
ITEM DESCRIPTION COMMENTS PART NUMBER
Log Set Assembly LOGS-350CE-D
Log #1 SRV327-701
1
Log #2 SRV2033-701
2
Log #3 SRV705-703
3
Log #4 SRV530-716
4
Log #5 SRV438-724
5
Log #6 SRV540-704
6
Grate 2033-013
7
Base Pan 2033-105
8
Burner Assembly N 2089-010
9
Burner Assembly P 2089-012
10 Glass Door Assembly
11
12
13
14
15
16
17
Hood SRV540-174
Dress Guard 2033-020
Lower Door 2033-021
Switch Sensor 046-018A
Junction Box, 240V 2078-027
Power Cord, 240V 546-251A
Blower Assembly 240V 100-505A
Control Wire 2098-148
Exhaust Restrictor 2089-299
Gasket Assembly
Includes: Burner Neck, Shutter Bracket, Vent, Seal Cap, Valve
Plate and Air Passage Gaskets.
Glass Latch Assembly 386-122A
Heat Shield (Control Module) 2078-121
Interior Top Heat Shield 2089-109
Mesh Assembly 540-301A
Mineral Wool 050-721
Multi Function Remote Control REM-DLX-CE
Wire Harness 20 in. 107-558A
Conversion Kits
Propane/Butane to Natural PB2N-350I-AUE
Propane to Butane P2B-350I-AUE
Conversion Kit Natural to Propane/Butane N2PB-350I-AUE
Pilot Orifi ce N .0181 2098-518
Pilot Orifi ce B .0121 2098-512
Additional service parts appear on following page.
Pre 0021061383 GLA-350TRS
Post 0021061383 GLA-3504TRS
2113-080
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
38
Page 39
Î
Service Parts
Valve Assembly Parts List
SL-350TRSI-AUE
Beginning Manufacturing Date: June 2006
Ending Manufacturing Date: ______
V alve Assembly
11
10
12
13
1
2
3
8
9
7
4
5
6
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please
provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
ITEM DESCRIPTION COMMENTS PART NUMBER
Pilot Assembly N 2098-050
1
Pilot Assembly P 2098-051
Pilot Bracket 2089-104
2
Control Cable 2098-143
3
Module, Maxitrol 2098-142
4
Switch Assembly 2098-145
5
6 Volt Transformer 2098-144
6
18 inch Flex 2098-320A
7
Orifi ce N (#44C) 582-844
8
Orifi ce P (#55C) 582-855
OrifIce B (#56C) 582-856
18 in Flex Tube Assembly 383-302A
9
10
11
12
13
Valve N 2098-134
Valve P 2098-135
Rheostat Knob 100-512
Valve Bracket 2089-120
Rheostat 491-510A
39
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Page 40
Î
Limited Lifetime Warranty
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
40
Page 41
41
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
Page 42
For Service or Replacement Parts Contact:
Melbourne
Jetmaster
444 Swan Street
Richmond 3121
(03) 9429-5573
Perth
Fireplace Corner
277 Lord Street
East Perth 6000
(08) 9228-2600
Sydney
Jetmaster
10 Martin Avenue
Arncliff 2205
(02) 9597-7222
Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. L • 6/09
42
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