Heat & Glo RUTH36-B Owner’s Manual

Owner’s Manual

Operation and Care

INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference.

Contact your dealer with questions on installation, operation, or service.

NOTICE: DO NOT discard this manual!

Model(s):

RUTH36-B

WOODBURNING FIREPLACE

Installation and service of this appliance should be performed by qualified personnel. Hearth & Home Technologies recomends HHT Factory Trained or NFI certified professionals.

WARNING: If the information in these

instructions is not followed exactly, a re

or explosion may result causing property damage, personal injury, or death.

• DO NOT store or use gasoline or other am- mable vapors and liquids in the vicinity of this or any other appliance.

DO NOT overre. Overring will void your

•

warranty.

• Comply with all minimum clearances to combustibles as specied. Failure to comply may cause house re.

WARNING

HOT SURFACES!

Glass and other surfaces are hot during operation AND cool down.

Hot glass will cause burns.

• DO NOT touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as replace.

• Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other ammable

materials.

• Keep clothing, furniture, draperies and other ammable materials away.

WARNING

Fire Risk.

For use with solid wood fuel only.

Other fuels may overre and generate poisonous gases (i.e. carbon monoxide).

Heat & Glo • Rutherford 36-B OWNERS MANUAL • 4059-707 • Rev N • 04/21

Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Indicates practices which may cause damage to the replace or to property.

Table of Contents

1 Welcome

A. Congratulations 3 B. LIMITED LIFETIME WARRANTY 4

2 Product Specic and General Information

A. Appliance Certication 6 B. Vented & Unvented Gas Log Sets, Gas Inserts, Gas Log-lighters and Wood-burning Inserts 6

3 Important Safety and Operating Information

A. Fireplace Safety 7

1. Clear Space 7

2. Grate 8

3. Molded Brick Panel 8

4. Firescreen 8

5. Flue Damper 8

6. Glass Doors 8

7. Over-Firing Your Fireplace 8

8. Chimney Fire 8

B. General Operating Parts 9

1. Flue Damper 10

2. Outside Air 10

3. Glass Doors 10

C. Fuel 11

1. Hardwood vs. Softwood 11

2. Moisture content 11

3. Seasoning 12

4. Storing Wood 12

5. Burning Process 12

6. Creosote Formation 12 D. Processed Solid Fuel Firelogs 12 E. First Fire 12 F. Lighting Instructions 13

4 Maintenance and Service

A. Chimney Inspection 14 B. Creosote (Chimney) Cleaning 15 C. Grate 16 D. Glass Cleaning 16 E. Ash Removal 16 F. Molded Brick Panels 16

5 Troubleshooting

A. FAQs 18

6 Reference Materials

A. Service Parts 20

►

B. Accessories 22 C. Contact Information 24

Heat & Glo • Rutherford 36-B OWNERS MANUAL • 4059-707 • Rev N • 04/21

Welcome

Read this manual before operating this replace.

Please retain this owner’s manual for future references.

A. Congratulations

Congratulations on selecting a Heat & Glo wood burning replace. The Heat & Glo replace you have selected is designed to provide the utmost in safety and reliability.

As the owner of a new replace, you'll want to read and carefully follow all of the instructions contained in this Owner's Manual. Pay special attention to all Cautions and Warnings.

Local Dealer Information

This Owner's Manual should be retained for future reference. We suggest that you keep it with your other important documents and product manuals.

Your new Heat & Glo wood burning replace will give you years of durable use and trouble-free enjoyment. Welcome to the Heat & Glo family of replace products!

Heat & Glo is a registered trademark of Hearth & Home Technologies.

DEALER: Fill in your name, address, phone and e-mail information here and

replace information

Dealer Name: ________________________________________________________

Address: ____________________________________________________________

____________________________________________________________

below.

Phone: _____________________________________________________________

E-mail: _____________________________________________________________

Fireplace Information:

Brand: ________________________________________________ Model Name: ___________________________

Serial Number: __________________________________________ Date Installed: __________________________

Listing Label Information/Location

The model information regarding your specic replace can be found on the rating plate usually located in the control area of the replace.

Serial

Number

FIREPLACE NO.

FIRECHAMBER INTENDED FOR USE WITH HEARTH & HOME TECHNOLOGIES LISTED FIREPLACE PARTS. SEE INSTALLATION AND OPERATING INSTRUCTIONS FOR THIS MODEL. ONLY HEARTH & HOME TECHNOLOGIES GLASS DOOR KITS CAN BE INSTALLED ON THIS UNIT.

FIREPLACE ALSO FOR USE IN MANUFACTURED HOME WITH SOLID WOOD FUEL ONLY:

ONLY UNVENTED GAS LOG SETS WHICH HAVE BEEN FOUND TO COMPLY WITH THE STANDARD FOR UNVENTED ROOM HEATERS, ANSI Z21.11.2 ARE TO BE INSTALLED IN THIS FIREPLACE. WARNING: DO NOT OPERATE AN UNVENTED LOG SET IN THIS FIREPLACE WITH THE CHIMNEY REMOVED.

DO NOT OVERFIRE. USE ONLY: SOLID WOOD FUEL OR LISTED DECORATIVE GAS APPLIANCE. DO NOT USE A FIREPLACE INSERT OR OTHER PRODUCTS NOT SPECIFIED FOR USE WITH THIS PRODUCT. IF DOORS ARE USED OPERATE FIREPLACE WITH DOORS FULLY OPEN OR CLOSED ONLY. WHEN BURNING A DECORATIVE GAS APPLIANCE IN THE FIREPLACE, ADJUST DAMPER TO THE FULLY OPEN POSITION.

WARNING: RISK OF FIRE DAMAGE. REPLACE GRATE WITH HEARTH & HOME TECHNOLOGIES

YES

Grate

MODEL NO.

CLEARANCE TO COMBUSTIBLES:

WARNING! THIS APPLIANCE IS NOT FOR USE AS COOKING EQUIPMENT.

IF INSTALLATION OR OPERATING INSTRUCTIONS ARE MISSING CONTACT: HEARTH & HOME TECHNOLOGIES. 7571 215th Street West, Lakeville, MN 55044.

CHIMNEY 2 IN. MIN.

Fireplace

Model

MODEL NO.

FIREBOX

MFG. DATE

IN. MIN.

P.N. 4021-956B

Heat & Glo • Rutherford 36-B OWNERS MANUAL • 4059-707 • Rev N • 04/21

B. LIMITED LIFETIME WARRANTY

recoverable under this Warranty is limited to the purchase price of the Product. This Warranty is transferable from the original purchaser

Component

Igniters, Auger Motors, Electronic Components, and

Hearth & Home Technologies LLC

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances

(each a “Product” and collecvely, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”) that are purchased from a HHT authorized dealer or distributor.

WARRANTY COVERAGE:

HHT warrants that the Products and their Component Parts will be free from defects in materials and workmanship for the applicable period of Warranty coverage set forth in the table below (“Warranty Period”). If a Product or Component Parts are found to be defecve in materials or workmanship during the applicable Warranty Period, HHT will, at its opon, repair the applicable Component Part(s), replace the applicable Component Part(s), or refund the purchase price of the applicable Product(s). The maximum amount

to subsequent owners, but the Warranty Period will not be extended in duraon or expanded in coverage for any such transfer. This Warranty is subject to condions, exclusions, and limitaons as described below.

WARRANTY PERIOD:

Warranty coverage begins at the date of installaon. In the case of new home construcons, Warranty coverage begins on the date of rst occupancy of the dwelling or six months aer the sale of the Product(s) by an independent, authorized HHT dealer or distributor, whichever occurs earlier. However, the Warranty coverage shall commence no later than 24 months following the date of Product shipment from HHT, regardless of the installaon or occupancy date.

The term “Lifeme” in the table below is dened as: 20 years from the beginning date of warranty coverage for gas appliances, and 10 years from the beginning date of warranty coverage for wood and pellet appliances. These me periods reect the minimum expected useful lives of the designated Component Parts under normal operang condions.

Warranty Period HHT Manufactured Appliances and Venting

Parts

5 years 1 year

6 years 3 years X Catalysts

7 years 3 years X X Manifold tubes, HHT Chimney and Terminations

Labor Gas Pellet Wood Electric Venting Component Parts Covered by this Warranty

All parts including handles, external enameled

components and other material except as covered by

2 Years

2 years

3 years X

X X Molded Refractory Panels, Glass Liners

X Vent Free Burners, Vent Free Logs

X1 Year X X X

X X

X X Castings, Medallions and Baffles

Warranty Conditions, Warranty Exclusions, and

All parts except as covered by Warranty Conditions,

Warranty Exclusions, and Warranty Limitations listed

Electrical components limited to modules, remotes/wall

switches, valves, pilots, blowers, junction boxes, wire

harnesses, transformers and lights (excluding light bulbs)

Warranty Limitations listed

Glass

Firepots, burnpots, mechanical feeders/auger

assemblies

10 years 1 year X Burners, logs and refractory

Limited Lifetime

1 Year

4021-645L 10/20

3 years X X X

None

Heat & Glo • Rutherford 36-B OWNERS MANUAL • 4059-707 • Rev N • 04/21

Firebox and heat exchanger, FlexBurn® System (engine, inner cover, access cover and fireback)

X X X X X All purchased replacement parts

Page 1 of 2

WARRANTY CONDITIONS:

4021-645L 10/20

• Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers is available on the HHT branded websites.

• This Warranty is only valid while the applicable Product remains at the site of original installaon.

• This Warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the applicable Product is authorized to sell applicable Product.

• Contact your installing distributor or dealer for Warranty service. If the installing dealer or distributor is unable to provide necessary parts, contact the nearest HHT authorized dealer or supplier. Addional service fees may apply if you are seeking Warranty service from a dealer other than the dealer from whom you originally purchased the applicable Product.

• No HHT consumer should bear cost of warranty service or costs incurred while servicing warranty claims (i.e., travel, gas, or mileage) when the service is performed within the terms of this Warranty. Check with your dealer or distributor in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this Warranty.

WARRANTY EXCLUSIONS:

This Warranty does not cover the following:

• Changes in surface nishes as a result of normal use. As a heang appliance, some changes in color of interior and exterior surface nishes may occur. This is not a aw and is not covered under the Warranty.

• Damage to printed, plated, or enameled surfaces caused by ngerprints, accidents, misuse, scratches, melted items or other external sources and residues le on the plated surfaces from the use of abrasive cleaners or polishes.

• Repair or replacement of parts that are subject to normal wear and tear during the Warranty Period are not covered. These parts include: paint, wood and pellet gaskets, rebricks, grates, ame guides, baeries and the discoloraon of glass.

• Minor expansion, contracon, or movement of certain parts causing noise. These condions are normal and complaints related to this noise are not covered by this Warranty.

• Damages resulng from: (1) failure to install, operate, or maintain the applicable Product in accordance with the installaon instrucons, operang instrucons, and lisng agent idencaon label furnished with the applicable Product; (2) failure to install the applicable Product in accordance with local building codes; (3) shipping or improper handling; (4) improper operaon, abuse, misuse, connued operaon with damaged, corroded or failed components, accident, or improperly/incorrectly performed repairs; (5) environmental condions, inadequate venlaon, negave pressure, or draing caused by ghtly sealed construcons, insucient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specied in the operaon instrucons; (7) installaon or use of components not supplied with the applicable Product or any other components not expressly authorized and approved by HHT; (8) modicaon of the appliance not expressly authorized and approved by HHT in wring; and/or (9) interrupons or uctuaons of electrical power supply to the applicable Product.

• Non-HHT venng components, hearth connecons or other accessories used in conjuncon with the applicable Product.

• Any part of a pre-exisng replace system in which an insert or a decorave gas applicable Product is installed.

• HHT’s obligaon under this Warranty does not extend to the Product’s capability to heat the desired space. Informaon is provided to assist the consumer and the dealer in selecng the proper Product for the applicaon. Consideraon must be given to the Product locaon and conguraon, environmental condions, insulaon and air ghtness of the structure.

This warranty is void if:

• The applicable Product has been over-red, operated in atmospheres contaminated by chlorine, uorine, or other damaging chemicals. Over-ring can be idened by, but not limited to, warped plates or tubes, deformaon/warping of interior cast iron structure or components, rust colored cast iron, bubbling, cracking and discoloraon of steel or enamel nishes.

• The applicable Product is subjected to prolonged periods of dampness or condensaon.

• There is any damage to the applicable Product due to water or weather damage which is the result of, but not limited to, improper chimney or venng installaon.

LIMITATIONS OF REMEDIES AND LIABILITY:

• EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED

HEREIN. The owner’s exclusive remedy and HHT’s sole obligaon under this Warranty or in contract, tort or otherwise, shall be

limited to replacement of the Component Part(s), repair of the Component Part(s), or refund of the original purchase price of the

applicable Product(s), as specied above; provided, however, that (i) if HHT is unable to provide replacement of the Component Part(s) and repair of the Component Part(s) is not commercially praccable or cannot be mely made, or (ii) the customer is willing to accept a refund of the purchase price of the applicable Product(s), HHT may discharge all such obligaons by refunding the purchase price of the applicable Product. In no event will HHT be liable for any incidental or consequenal damages caused by defects in the applicable Product. Some States do not allow the exclusion or limitaon of incidental or consequenal damages, so the above limitaon or exclusion may not apply to you. This Warranty gives you specic legal rights and you may also have

other rights which vary from State to State. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE

EXPRESSED WARRANTY SPECIFIED ABOVE FOR THE APPLICABLE PRODUCT. Some States do not allow limitaons on how long an implied warranty lasts, so the above limitaon may not apply to you.

Page 2 of 2

Heat & Glo • Rutherford 36-B OWNERS MANUAL • 4059-707 • Rev N • 04/21

Product Specic and General Information

A. Appliance Certication

This replace system has been tested and listed in accordance with UL 127 standards by Underwriters Laboratories, Inc. for installation and operation in the United States.

This replace may be installed in sleeping rooms EXCEPT in manufactured homes. If installed with a gas log set, provisions for the National Fuel Gas Code must be met.

This replace has been tested and listed for use with the optional components specied in this manual. These optional components may be purchased separately and installed at a later date.

Heat & Glo is a registered trademark of Hearth & Home Technologies.

Warning! Risk of Fire!

For use with solid wood fuel only.

Other fuels may overre and generate poisonous gases

(i.e. carbon monoxide).

B. Vented Gas Log Sets, Unvented Gas Log

Sets, Gas or Wood Inserts and Gas Log Lighters

• Optional

• Gas log sets, gas or wood inserts, or gas log-lighters can be installed in this replace. Follow the instructions provided with the accessory for operation.

Unvented Gas Logs

CAUTION! If an unvented gas appliance is installed in

the replace, the gas appliance must only be operated with the replace glass door fully open (if included).

Only unvented gas log sets which have been found to comply with the standard for unvented room heaters, ANSI Z211.11.2, are to be installed in this replace. If an unvented gas appliance is installed it must incorporate an automatic shuto󰀨 device, and must be installed in accordance with the National Fuel Gas Code Z223.1, Latest edition.

WARNING! Do Not operate an unvented gas log set in this replace with the chimney removed.

Heat & Glo • Rutherford 36-B OWNERS MANUAL • 4059-707 • Rev N • 04/21

Important Safety and Operating Information

A. Fireplace Safety

Most problems are caused by improper installation and operation of the replace. To provide reasonable re safety, the following should be given serious consideration:

• The re should be supervised whenever the replace is in use.

• An annual inspection should be performed on the replace system.

• Install at least one smoke detector on each oor of your home to ensure your safety.

• Install a conveniently located Class A re extinguisher near the replace.

• Devise a practiced evacuation plan, consisting of at least two escape routes.

• Devise a plan to deal with a chimney re:

- Evacuate.

- Notify the re department.

WARNING! Risk of Fire! Hearth & Home Technologies

disclaims any responsibility for, and the warranty and

agency listing will be voided by the following actions.

DO NOT:

• operate damaged replace

• modify replace

• overre

• install any unvented gas log set

• install any component not approved by Hearth & Home

Technologies

• install parts or components not Listed or approved

• operate the fireplace without fully assembling all

components

Improper installation, adjustment, alteration, service or

maintenance can cause injury or property damage.

1. Clear Space

Combustible materials must not be stored on the hearth extension. Room furnishings such as drapes, curtains, chairs or other combustibles must be at least 4 ft (1219 mm) from the open front of the replace.

Combustible materials are materials made of or surfaced with any of the following materials:

- Wood - Compressed paper

- Plant bers - Plastic

- Plywood/OSB - Drywall

- Any material that can ignite and burn, ame proofed or not, plastered or un-plastered.

Non-combustible materials are materials which will not ignite and burn, composed of any combination of the following:

- Steel - Iron

- Brick - Tile

- Concrete - Slate

- Glass - Plasters

WARNING! Risk of Fire! Keep combustible materials,

gasoline and other ammable vapors and liquids clear of the replace.

DO NOT:

• store ammable materials close to the replace

• use gasoline, lantern fuel, kerosene, charcoal lighter uid or similar liquids to start or “freshen up” a re in this replace.

WARNING: This product and the fuels used to operate this product (wood and wood pellets), and the products of combustion of such fuels, can expose you to chemicals including carbon black, which is known to the State of California to cause cancer and carbon monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to: www.P65Warnings.ca.gov.

Heat & Glo • Rutherford 36-B OWNERS MANUAL • 4059-707 • Rev N • 04/21

48 in. (121.9 cm)

Clear Space

Front of Fireplace

Sides of Fireplace Opening

Figure 3.1 Clear Space

63-3/4 in. (1619 mm)

Clear Space

Bottom of Fireplace to

Lower Edge of

Mantel or Trim

24 in. (61.0 cm)

Clear Space

2. Grate

This replace is designed to be used with the supplied grate or one approved by HHT.

WARNING! Risk of Fire! Use only the factory-sup-

plied integral grate.

• Keeps logs in place.

• Allows proper air circulation around the re.

3. Molded Brick Panel

• The molded brick panel is shipped separately, but required to contain heat and provide an attractive interior.

• It will deteriorate over time and will need occasional replacement. Small hairline cracks and discoloration are normal and do not a󰀨ect its safety.

• Cracks in the mortar may occur and do not a󰀨ect the safety of the replace.

• (See Molded Brick Panel Maintenance, Section 4.F.)

WARNING! Risk of Fire! DO NOT burn replace with-

out molded brick panel. Use only panels supplied by Hearth & Home Technologies.

4. Firescreen

The rescreen is provided to control sparks. Keep it closed when the replace in use.

WARNING! Risk of Fire or Burns!

• Screen will not prevent burning materials from falling

out.

• Screen pulls or handles may be hot.

5. Flue Damper

The ue damper must be in the fully opened position during operation of the replace.

WARNING! Risk of Fire and Asphyxiation! Open

damper prior to operating replace. A closed damper overres the replace and spills smoke and ames

into the room.

7. Over-Firing Your Fireplace

WARNING! Risk of Fire! Do not over-re.

Over-firing may ignite creosote or will damage the replace and chimney.

To prevent over-ring your replace. DO NOT:

• use ammable liquids

• overload with wood

• burn trash or large amounts of scrap lumber

• permit too much air to the re

Symptoms of over-ring may include one or more of the following:

• chimney connector or replace glowing

• roaring, rumbling noises

• loud cracking or banging sounds

• metal warping

• chimney re

8. Chimney Fire

In the event of a chimney re

• Have the chimney and adjacent structure inspected by qualied professionals. Hearth & Home Technologies recommends that NFI or CSIA certied professionals, or technicians under the direction of certified professionals, conduct a minimum of an NFPA 211 Level 2 inspection of the chimney.

• Replace components of the chimney and replace as specied by the professionals.

• Ensure all joints are properly engaged and the chimney is properly secured.

WARNING! Risk of Fire! A chimney re can perma-

nently damage your chimney system. Failure to replace damaged components and make proper repairs can cause a structure re.

6. Glass Doors

Glass doors are optional.

WARNING! Risk of Fire! Install ONLY doors approved

by Hearth & Home Technologies.

WARNING! Risk of Fire and Smoke! Fireplace

equipped with doors should be oeprated only with

doors fully open or doors fully closed. If doors are left

partly open, gas and ame may be drawn out of the freplace opening.

Heat & Glo • Rutherford 36-B OWNERS MANUAL • 4059-707 • Rev N • 04/21

+ 16 hidden pages