• Important operating
and maintenance
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency , or the
gas supplier.
This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must be
installed in accordance with the manufacturer’s instructions
and the manufactured home construction and safety standard,
Title 24 CFR, Part 3280 or Standard for Installation in Mobile
Homes, CAN/CSA Z240MH, in Canada.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
• Read, understand and follow
these instructions for safe
installation and operation.
DO NOT
DISCARD
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other fl ammable
materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.
A CO detector shall be installed in the room where the appliance
in installed.
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory trained
professionals, or technicians supervised by an NFI
certifi ed professional.
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
A. Congratulations
Congratulations on selecting a Heat & Glo gas fi replace, an
elegant and clean alternative to wood burning fi replaces.
The Heat & Glo gas fi replace you have selected is designed
to provide the utmost in safety, reliability, and effi ciency.
This Owner’s Manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this Owner’s Manual, unless
noted otherwise, applies to all models and gas control
systems.
As the owner of a new fi replace, you’ll want to read and
carefully follow all of the instructions contained in this
Owner’s Manual. Pay special attention to all cautions and
warnings.
Homeowner Reference Information
Your new Heat & Glo gas fi replace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heat & Glo family of fi replace products!
We recommend that you record the following pertinent
information about your fi replace.
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on fi replace: _____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
Listing Label Information/Location
Type of Gas
Gas and Electric
Information
Not Not for for use use with with solid solid fuel.fuel.
((Ne Ne doit doit pas pas entre entre utilise utilise avec avec un un combustible combustible solide).solide).
Type Type o f of Gas Gas (Sorte (Sorte De De Gaz)Gaz)::
NNAATURALTURAL GASGAS
Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment.Adjustment.
Approved Approved Minimum Minimum (De (De Gaz) Gaz) AcceptableAcceptable 0.00.0 in in w.c.w.c.(Po. (Po. Col. Col. d’eau)d’eau)
Maximum Maximum Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c.(Po. (Po. Col. Col. d’eau)d’eau)
Maximum Maximum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c.(Po. (Po. Col. Col. d’eau)d’eau)
Minimum Minimum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c.(Po. (Po. Col. Col. d’eau)d’eau)
Total Total Electrical Electrical Requirements: Requirements: 000Vac, 000Vac, 00Hz., 00Hz., less less than than 00 00 AmperesAmperes
ALTITUDE:ALTITUDE:0-0000 0-0000 FT.FT. 0000-0000FT.0000-0000FT.
MAX. MAX. INPUT INPUT BTUH:BTUH: 00,00000,00000,00000,000
MIN. MIN. INPUT INPUT BTUH:BTUH:00,00000,00000,00000,000
ORIFICE ORIFICE SIZE:SIZE:#XXXXX#XXXXX#XXXXX#XXXXX
The model information regarding your specifi c fi replace can be found on
the rating plate usually located in the control area of the fi replace.
Heat & Glo, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
This This appliance appliance must must be be installed installed in in accordance accordance with with local local codes, codes, if if any; any; if if not, not, follow follow ANSI ANSI Z223.1Z223.1
in in the the USA USA or or CAN/CGA CAN/CG A B149 B149 installation installation codes. codes. (Installer (Installer l’appareil l’appareil selon selon les les codes codes ou ou reglementsreglements
locaux locaux ou, ou, en en l’absence l’absence de de tels tels reglements, reglements, selon selon les les codes codes d’installation d’installation CAN/CGA-B149.)CAN/CGA-B149.)
Hearth & Home Technologies, on behalf of its hearth brands (”HHT”), extends the following warranty for HHT
gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
See conditions, exclusions, and limitations on next page.
• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of
HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
• Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.
• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts
include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.
• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/
incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting
caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or
forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7)
installation or use of components not supplied with the appliance or any other components not expressly authorized
and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the appliance.
• Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to appliance location and configuration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
• The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel finishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to, improper chimney or venting installation.
LIMITATIONS OF LIABILITY:
• The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or
implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no
event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states
do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.
This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Vented Gas Appliance Heaters
STANDARD: ANSI Z21.88-2009 • CSA 2.33-2009
This product is listed to ANSI standards for “Vented Gas
Appliance Heaters” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and
Recreational Vehicles”, and “Gas Fired Appliances for
Use at High Altitudes”.
Heat & Glo gas inserts are designed for installations into
solid fuel masonry or factory built fi replaces that have been
installed in accordance with the National, Provincial, State
and local building codes. Fireplaces are to be constructed
of non-combustible materials and, in the absence of local
or regional codes, meet criteria of NFP A 21 1. No additional
outside air source is required.
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
NOT INTENDED FOR USE AS A PRIMAR Y HEAT SOURCE.
This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
B. Glass Specifi cations
This appliance is equipped with 5 mm ceramic glass. Replace glass only with 5 mm ceramic glass. Please contact
your dealer for replacement glass.
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce input rate 4% for each 1000 feet
above 2000 feet.
• In CANADA: Reduce input rate 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
Check with your local gas utility to determine proper
orifi ce size.
E. Non-Combustible Materials Specifi cation
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in
a Vertical Tube Furnace at 750 ºC shall be considered
non-combustible materials.
F. Combustible Materials Specifi cation
Materials made of or surfaced with wood, compressed paper, plant fi bers, plastics, or other material that can ignite
and burn, whether fl ame proofed or not, or plastered or
unplastered shall be considered combustible materials.
G. Electrical Codes
NOTICE: This appliance must be electrically wired and
grounded in accordance with local codes or, in the absence
of local codes, with National Electric Code ANSI/NFPA
70-latest edition or the Canadian Electric Code CSA
C22.1.
• A 110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in compliance
with the applicable electrical codes, when it is installed in
locations such as in bathrooms or near sinks.
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other
fl ammable materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
If you expect that small children or vulnerable adults may
come into contact with this fi replace, the following precau-
tions are recommended:
• Install a physical barrier such as:
- A decorative fi rescreen.
- Adjustable safety gate.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
• Never leave children alone near a hot fi replace, whether
operating or cooling down.
• Teach children to NEVER touch the fi replace.
• Consider not using the fi replace when children will be
present.
Contact your dealer for more information, or visit: www.
hpba.org/safety-information
T o prevent unintended operation when not using your fi re-
place for an extended period of time (summer months,
vacation/trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
B. Your Fireplace
WARNING! DO NOT operate fi replace before read-
ing and understanding operating instructions. Failure
to operate fi replace according to operating instructions
could cause fi re or injury.
If desired, a fan kit may be added. Contact your dealer to
order the correct fan kit.
D. Clear Space
WARNING! DO NOT place combustible objects in front
of the fi replace or block louvers. High temperatures may
start a fi re. See Figure 2.2.
A void placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
APPLIANCE INSTALLED IN EXISTING
SOLID FUEL FIREPLACE
3 FT. IN FRONT OF FIREPLACE
CLEAR SPACE
Figure 2.2 Clear Space
E. Decorative Doors, Fronts and Surrounds
WARNING! Risk of Fire! Install ONLY doors, fronts or
surrounds approved by Hearth & Home Technologies.
Unapproved doors or fronts may cause appliance to overheat.
This appliance has been supplied with an integral
barrier to prevent direct contact with the fi xed glass
panel. DO NOT operate the appliance with the barrier
removed.
Contact your dealer or Hearth & Home Technologies if
the barrier is not present or help is needed to properly
install one.
For more information refer to the instructions supplied with
your decorative door or front.
F. Fixed Glass Assembly
See Section 12.I.
G. Remote Controls, Wall Controls and Wall
Switches
Follow the instructions supplied with the control installed
to operate your fi replace:
For safety:
• Install a switch lock or a wall/remote control with child
protection lockout feature.
The IntelliFire PlusTM system has a battery backup option.
Battery longevity and performance will be affected by the
service temperatures of this appliance.
NOTICE: Batteries should only be used as a power source
in the event of an emergency such as an outage.
The removable battery tray is located in the lower left
corner of the appliance next to the lower glass clip. Remove
batteries from tray before sliding tray back into appliance.
See Figure 2.3.
A notch on the right side of the tray engages the tray with
the appliance. See Figure 2.4. T o remove the tray , rotate the
left side of the tray outward and pull to the left to disengage
the notch. Place the batteries in the tray and return it to the
closed position with the notch engaged in the appliance.
Figure 2.3 Battery Tray Located at Bottom Left Side of Appliance
NOTCH
Figure 2.4 Pull Left Side of Tray Out and Disengage Notch
I. Control Module Operation
1. The control module has an ON/OFF/REMOTE selector
switch that must be set. See Figure 2.6.
OFF Position: Appliance will ignore all power inputs and
will not respond to any commands from a wall switch or
remote. The unit should be in the OFF position during
installation, service, battery installation, fuel conversion,
and in the event that the control goes into LOCK-OUT
mode as a result of an error code.
ON Position: Appliance will ignite and run continuously
in the HI fl ame setting, with no adjustment in fl ame
output. This mode of operation is primarily used for
initial installation or power outage operation with battery
backup.
REMOTE Position: Appliance will initiate commands
from an optional wired wall switch and/or the wireless
remote (RC300).
2. If using a wired wall switch with the module in REMOTE
mode, the fl ame output can be adjusted with the HI/LO
selector switch on the module. See Figure 2.6. Note
that the fl ame HI/LO selector switch will become inactive
once an optional remote control (RC200/RC300) is
programmed to the control module. Note that the control
module will always ignite the fi replace on HI and remain
so for the initial 10 seconds of operation. If the HI/LO
is switched to the LO position, the fl ame output will
automatically drop to the lowest setting after the fl ame
has been established for 10 sec. After this 10 second
period, the fl ame can be adjusted from HI to LO with
the switch.
3. The control module has safety feature that automatically
shuts down the fi replace after 9 hours of continuous
operation without receiving a command from the RC300
remote.
4. If you intend to use both an optional wired wall switch
and the RC300 remote control to operate your fi replace,
the wall switch will override any commands given by
the remote.
5. Module Reset Switch This module may lock-out under certain conditions.
When this occurs, the appliance will not ignite or
respond to commands. The module will go into lock-out
mode by emitting three audible beeps, then continuously
displaying a RED/GREEN error code at its status
indicator LED.
• Check battery tray. Remove batteries if installed.
Batteries should only be installed for use during power
outages. See Section H.
• Locate the module reset switch. (See Figure 2.7).
• Set the module reset switch to the RESET position.
• Wait fi ve (5) minutes to allow possible accumulated gas
to clear.
• Set the module reset switch to ON.
• Start the appliance.
WARNING! Risk of Explosion! DO NOT press the module reset switch more than one time within a fi ve minute
time period. Gas may accumulate in fi rebox. Call a quali-fi ed service technician.
J. Before Lighting Fireplace
Before operating this fi replace for the fi rst time, have a
qualifi ed technician:
• Verify all shipping materials have been removed from
inside and/or underneath the fi rebox.
• Review proper placement of logs, ember material and/or
other decorative materials.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.
WARNING! Risk of Fire/Asphyxiation! DO NOT operate fi replace with fi xed glass assembly removed.
TM
This fi replace has an Intellifi re Plus
ignition system.
MODULE RESET SWITCH
Figure 2.7. Module Reset Switch
Nine Hour Safety Shutdown Feature
This appliance has a safety feature that automatically
shuts down the fi replace after 9 hours of continuous
operation without receiving a command from the
RC300 remote.
WARNING: If you do not follow these instructions exactly, a fi re or explosion
may result causing property damage, personal injury or loss of life.
A. This appliance is equipped with an
intermittent pilot ignition (IPI) device
which automatically lights the burner. DO NOT try to light the burner by
hand.
B.BEFORE LIGHTING, smell all around
the appliance area for gas. Be sure to
smell next to the fl oor because some
gas is heavier than air and will settle
on the fl oor.
WHA T TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electric switch; do
not use any phone in your building.
WARNING:
DO NOT CONNECT LINE VOLTAGE (110/120 VAC OR 220/240
V AC) TO THE CONTROL VALVE.
Improper installation, adjustment, alteration, service or maintenance can
cause injury or property damage. Refer to the owner’s information manual
provided with this appliance.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product could
expose you to substances in fuel or
fuel combustion which are known to
the State of California to cause cancer, birth defects, or other reproductive
harm.
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
For additional information on operating your
Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
C. DO NOT use this appliance if any
part has been under water. Immediately call a qualifi ed service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.
CAUTION:
Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gasoline and other liquids having fl ammable
vapors away.
DO NOT operate the appliance with
fi xed glass assembly removed, cracked
or broken. Replacement of the fi xed
glass assembly should be done by a
licensed or qualifi ed service person.
NOT FOR USE
WITH SOLID FUEL
For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
Also Certifi ed for Installation in a
Bedroom or a Bedsitting Room.
For assistance or additional information, consult a qualifi ed installer, ser-
vice agency or the gas supplier.
LIGHTING
INSTRUCTIONS (IPI)
1. This appliance is equipped with an ignition
device which automatically lights the burner.
DO NOT try to light the burner by hand.
GAS
VALVE
2. Wait fi ve (5) minutes to clear out any gas.
Then smell for gas, including near the fl oor. If
you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this label. If you do not smell gas, go to next step.
3. To light the burner:
Equipped with wall switch: Turn ON/OFF switch
to ON.
Equipped with remote or wall control: Press
ON or FLAME button.
Equipped with thermostat: Set temperature to
desired setting.
4. If the appliance does not light after three tries,
call your service technician or gas supplier.
TO TURN OFF
GAS TO APPLIANCE
1. Equipped with wall switch: Turn ON/OFF switch
to OFF.
Equipped with remote or wall control: Press
OFF button.
Equipped with thermostat: Set temperature to
lowest setting.
2. Service technician should turn off electric
power to the control when performing service.
• The appliance should be run three to four hours
continuously on high.
• Turn the appliance off and allow it to completely cool.
• Remove fi xed glass assembly. See Section 12.I.
• Clean fi xed glass assembly. See Section 3.
• Replace the fi xed glass assembly and run continuously
on high an additional 9 hours.
This cures the materials used to manufacture the fi re-
place.
NOTICE! Open windows for air circulation during appliance break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
M. Frequently Asked Questions
ISSUESOLUTIONS
Condensation on the glass
Blue fl ames
Odor from appliance
Film on the glass
Metallic noise
Is it normal to see the pilot fl ame burn
continually?
This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
This is a result of normal operation and the fl ames will begin to yellow as the appliance is al-
lowed to burn for 20 to 40 minutes.
When fi rst operated, this appliance may release an odor for the fi rst several hours. This is
caused by the curing of the paint and the burning off of any oils remaining from manufacturing.
Odor may also be released from fi nishing materials and adhesives used around the appliance.
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
process. A non-abrasive cleaner such as gas fi replace glass cleaner may be necessary. See
your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
In an intermittent pilot ignition system (IPI), the pilot fl ame should turn off when appliance is
turned off. Some optional control systems available with IPI models may allow pilot fl ame to
remain lit.
Any safety screen or guard removed for servicing must be
replaced prior to operating the appliance.
When properly maintained, your appliance will give you
many years of trouble-free service. We recommend annual service by a qualifi ed technician.
A. Maintenance Tasks-Homeowner
Installation and repair should be done by a qualifi ed techni-
cian only. The appliance should be inspected before use
and at least annually by a professional service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service appointment.
More frequent cleaning may be required due to lint from
carpeting or other factors. The control compartment,
burner, and circulating air passageway of the appliance
must be kept clean.
CAUTION! Risk of Burns! The appliance should be
turned off and cooled before servicing.
• V acuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.
cloths, mineral spirits, primer and touch-up paint.
• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.
• Replace appliance if fi rebox has been perforated.
Surface cracking or crazing of fi rebrick material is normal
and expected. The following types of cracks are acceptable
and do not require replacement of the unit or the fi rebox:
• Cracks that do not propagate entirely through the
material.
• Light fracture lines or “spider-webbing” on the surface of
the material.
• Cracks that are less than 1/32 in. wide and less than 3
in.long.
• If cosmetically unacceptable, such cracks may be
repaired with the SRV-PACK service kit.
Cracks that are unacceptable and require maintenance:
• Cracks greater than 1/32 in. wide and 3 in. long are at
risk of growing.
• Cracks that penetrate entirely through the firebrick
material.
• Cracks that extend past the inner wall to the glass sealing
fl ange.
Inspection for cracking should be run when the appliance
is cool. Cracks tend to close as the appliance heats up.
The crack may be repairable with the PATCH-KIT-FB.
Report the case to a Product Specialist with Hearth &
Home Technologies.
Light Bulbs
Frequency: As needed
By: Service Technician
Tools needed: Protective gloves, replacement light
bulbs. 1/4 in. nut driver.
• Remove the glass frame. See Section 12.I.
• Remove the logs, grate, and burner.
• Remove the two ember glass retainer tabs.
• Remove the ember glass.
• Replace light bulb.
• Reassemble components in reverse order of disassembly.
NOTICE: Illustrations and photos refl ect typical installations and are for design purposes only . Illustrations/diagrams are not
drawn to scale. Actual product may vary from pictures in manual
Getting Started
VERTICAL TERMINATION CAP
(SECTION 8.E)
VENT PIPE
(SECTION 8)
3 INCH FLEX LINERS
(SECTION 8)
MANTEL AND MANTEL LEG
SECTION 5.B AND 11.A
SURROUND OR FRONT NOT
SHOWN
SECTION 2.E AND SECTION 8
HEARTH
EXTENSION
GAS LINE (SECTION 9)
ACCESS THROUGH EXISTING
MASONRY OR WOODBURNING
FIREPLACE
Heat & Glo gas inserts are designed for installations into
solid fuel masonry or factory built fi replaces that have
been installed in accordance with the National, Provincial, State and local building codes. Fireplaces are to be
constructed of non-combustible materials and, in the absence of local or regional codes, meet criteria of NFPA
211. No additional outside air source is required.
Installation MUST comply with local, regional, state and national codes and regulations. Consult insurance carrier, local
building inspector, fi re offi cials or authorities having jurisdic-
tion over restrictions, installation inspection and permits.
Prior to installing the gas insert:
• Have the chimney and adjacent structure inspected
and cleaned by qualifi ed professionals. Hearth & Home
Technologies recommends that NFI or CSIA certifi ed
professionals, or technicians under the direction of certifi ed professionals, conduct a minimum of a NFPA 211
Level 2 inspection of the chimney.
• Replace component parts of the chimney and fi replace
as specifi ed by the professionals.
• Ensure combustible mantel and surround clearances
comply with applicable codes and regulations for solidfuel fi replaces. In the absence of local or regional codes,
refer to NFPA 211.
• Ensure all joints are properly engaged and the chimney
is properly secured.
• Minimum fi replace size. See Section 5.A.
• Gas supply piping requirements.
• Electrical wiring requirements.
• Finishing details.
• Whether optional accessories—devices such as a fan,
wall switch, or remote control—are desired.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. For
assistance or additional information, consult a qualifi ed
technician, service agency or your dealer.
D. Inspect Appliance and Components
• Carefully remove the appliance and components from
the packaging.
• The vent system components and decorative doors and
fronts may be shipped in separate packages.
• If packaged separately, the log set and appliance grate
must be installed.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
• Read all of the instructions before starting the instal-
lation. Follow these instructions carefully during the
installation to ensure maximum safety and benefi t.
WARNING! Risk of Fire or Explosion! Damaged parts
could impair safe operation. DO NOT install damaged, in-
complete or substitute components. Keep appliance dry.
Hearth & Home T echnologies disclaims any responsibility for ,
and the warranty will be voided by, the following actions:
• Installation and use of any damaged appliance or vent
system component.
• Modifi cation of the appliance or vent system.
• Installation other than as instructed by Hearth & Home
Technologies.
• Improper positioning of the gas logs or the glass door.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Any such action may cause a fi re hazard.
WARNING! Risk of Fire,/Explosion/Electric Shock!
DO NOT use this appliance if any part has been under
water. Call a qualifi ed technician to inspect the appliance
and to replace any part of the control system and/or gas
control which has been under water.
C. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
Tape measure Framing material
Pliers Phillips screwdriver
Gloves Framing square
Voltmeter Electric drill and bits (1/4 in.)
Plumb line Safety glasses
Level Reciprocating saw
Manometer Flat blade screwdriver
Hammer Noncorrosive leak check solution
1/2 - 3/4 inch length, #6 or #8 Self-drilling screws
Caulking material (300ºF minimum continuous exposure
rating)
Stove cement (1200ºF or higher continuous exposure
rating)
Minimum fi replace opening requirements are shown in
Figure 5.2.
WARNING! Risk of Fire or Burns! Provide adequate
clearance around air openings and for service access.
Due to high temperatures, the appliance should be located out of traffi c and away from furniture and draperies.
• The fi rebrick (refractory), glass doors, screen rails, screen
mesh and log grates can be removed from a factory
built fi rebox in order to gain minimum gas insert opening
requirements.
• Any smoke shelves, shields and baffl es may be removed
from the factory built fi rebox if attached with mechanical
fasteners.
SIDE VIEW
• The metal fl oor of the solid fuel fi rebox may be removed
to facilitate the installation of the insert.
• Cutting of any sheet metal parts of the fi replace in which
the gas fi replace insert is to be installed is prohibited,
except the fl oor as tested for and as noted above and in
Figure 5.1.
• A minimum 1/2 inch gap from the bottom of the
appliance to the metal fl oor of the solid fuel fi rebox is RECOMMENDED for optimal fan performance. See
side view in Figure 5.1.
TOP VIEW
11-1/4
METAL FLOOR OF EXISTING
IN.
SOLID FUEL FIREBOX
5 IN.
1/2 IN. MINIMUM LEVELING HEIGHT
(RECOMMENDED)
1/4 IN. REQUIRED
METAL FLOOR OF EXISTING SOLID FUEL FIREBOX
Figure 5.1-A
• The appliance may not be placed directly on the base of
the outer wrap, a 1/4 inch airspace MUST be provided
between the insert and the fl oor of the outer wrap. Use
the levelling legs to raise the insert a minimum of 1/4 inch.
The original fi replace may never be returned to solid
fuel in this condition. The sidewalls and top structure
of the fi rebox may not be altered with the exception of
removable baffl es and dampers.
Figure 5.1-B
REMOVE THIS
SECTION OF
METAL FLOOR
11-1/4
IN.
REMOVE THIS
SECTION OF
METAL FLOOR
• If the recommended 1/2 inch leveling leg height can not
be achieved, a section of the factory-built metal fl oor may
be removed. See Figure 5.1-B.
WARNING! Risk of Fire! Comply with all minimum clearances to combustibles as specifi ed. Framing or fi nishing
material closer than the minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs,
concrete board, etc).
Clearance to combustible material under the insert is 1/4
inch (6 mm). Clearance from top of fi replace opening for
combustibles extending 12 inches max. is 12 inches.
• Use leveling legs to raise insert minimum 1/4 inch (6 mm)
above combustible material or outer wrap of factory built
fi rebox.
Combustible facings must not extend behind the insert
surround. For non-combustible material specifi cations
refer to section 1.E.
Prepare the existing solid fuel masonry or factory built
non-combustible fi rebox for installation.
A. Inspection and Cleaning
Prior to installing the gas insert:
• Have the chimney and adjacent structure inspected
and cleaned by qualifi ed professionals. Hearth & Home
Technologies recommends that NFI or CSIA certifi ed
professionals, or technicians under the direction of certifi ed professionals, conduct a minimum of a NFPA 211
Level 2 inspection of the chimney.
• Replace component parts of the chimney and fi replace
as specifi ed by the professionals.
• Ensure all joints are properly engaged and the chimney
is properly secured.
• Ensure combustible mantel and surround clearances
comply with applicable codes and regulations for solidfuel fi replaces. In the absence of local or regional codes,
refer to NFPA 211.
• Ensure chimney is constructed of non-combustible
materials.
• Ensure chimney is clean and in good working order.
• Ensure that all chimney cleanouts fi t properly to prevent
air leakage into chimney.
B. Flue Damper
Fully lock the solid fuel fi replace’s fl ue damper in the open
position, OR completely remove it.
D. Fireplace Conversion Notice
Permanently attach the label with the following warning to
the inside lower back of the fi replace fi rebox into which the
insert is being installed. Silicone or mechanical fasteners
may be required to properly secure the label.
WARNING! Risk of Fire! This fi replace has been con-
verted for use with a gas fi replace insert only and cannot
be used for burning wood or solid fuels unless all original
parts have been replaced, and the fi replace re-approved
by the authority having jurisdiction.
E. Electrical Outlet Box
An outlet box may be installed in a bottom back corner of
the existing solid fuel masonry or factory built fi replace to
permit blowers or other optional accessories to be used.
Alternatively, the supplied power cord may be routed out
onto the hearth to a nearby outlet.
F. Remote Control Confi guration
The Intellifi re PlusTM should be programmed to the RC300
remote control prior to the installation of the insert into the
existing solid fuel masonry or factory built fi replace.
The control is accessed by removing the lower access
panel on the left side of the insert. See Section 10.E for
details.
C. Gas Line
Note: If the factory built fi replace has no gas access hole
provided, an access hole of 1 inch (25 mm) diameter or
less may be drilled through the lower sides or bottom of the
fi rebox in a proper workmanship - like manner. This access
hole must be plugged with non-combustible insulation after
the gas supply line has been installed.
• Install gas line into fi rebox cavity.
• Check local codes and gas line sizing requirements
following NFPA51. See Section 9.
The abbreviations listed in this vent table key are used in
the vent diagrams.
Description
Minimum Vertical Run Length 10 ft.
Maximum Vertical Run Length 50 ft.
Horizontal venting is NOT allowed.
Vertical terminations are measured to top of chimney.
This appliance is listed for use with LINK-DV systems
and components only. It is permissible to extend venting
above existing chimney (within specifi ed maximum verti-
cal limits) using SL-D series or Dura Vent GS series 4 in.
x 6-5/8 in. gas direct-vent pipe. Connection is made using DV-46DVA-GK. The vent must be terminated with the
cap supplied with the LINK-series vent kit.
WARNING! Risk of Fire/Explosion/Asphyxiation! Do
NOT connect this gas appliance to a chimney fl ue serving
a separate solid fuel or gas burning appliance.
• May impair safe operation of this appliance or other
appliances connected to the fl ue.
• Vent this appliance directly outside.
• Use separate vent system for this appliance.
CAUTION! ALL vent specifi cations MUST be followed.
This product is tested and listed to these specifi cations.
Appliance performance will suffer if specifi cations are not
followed.
B. Venting Components
CAUTION! Risk of Cuts/Abrasions/Flying Debris.
Wear protective gloves and safety glasses during installation. Sheet metal edges are sharp.
The vertical vent termination system installed on this model
includes:
• One 3-foot section stainless steel fl exible pipe (included
with insert).
• Flexible vent pipe for exhaust air (included with vent kit).
• One length of 3-inch fl exible vent pipe for combustion
air (included with vent kit).
• One pipe-to-cap adaptor (included with vent kit).
• One vertical termination cap (included with vent kit).
HANDLE
ADAPTER
V = 10 FT. MINIMUM
50 FT. MAXIMUM
TERMINATION
CAP
INLET
COLLAR
EXHAUST
COLLAR
EXHAUST
AIR
VENT PIPE
INLET AIR
VENT PIPE
INLET AIR STARTING COLLAR
STARTING COLLAR BRACKET
LOCKING TAB
EXHAUST
STARTING
COLLAR
NOTE: TO ACHIEVE OPTIMUM PERFORMANCE,
MINIMIZE OR AVOID BENDS IN EXHAUST VENT
PIPE.
• Install the 3-inch fl exible vent pipe(s) down through the
chimney.
• Secure the exhaust fl exible vent pipe to the 3 foot section
stainless steel flexible vent pipe using the factoryinstalled 3-inch collar in the stainless steel section of
pipe (see Figure 8.1).
• Secure the stainless fl exible vent pipe to the exhaust
starting collar on top of the appliance with three screws
and seal with stove cement rated for continuous
exposure to 1200ºF or higher.
• Use 3 screws to attach the section of inlet air vent to
the inlet collar on the collar slide plate and seal with
stove cement rated for continuous exposure to 1200ºF
or higher. See Figure 8.1. NOTE: The collar slide plate
may be removed from appliance to aid installation.
Figure 8.2
• Trim chimney top plate to minimize excess overhang or
bend over fl ue tile (see Figure 8.2).
• Place 3/8 inch bead of 300ºF silicone on fl ue tile top.
Connect vent sections per installation instructions.
• The 3 foot section of stainless steel fl exible pipe MUST
be attached directly to the exhaust collar on the collar
slide plate.
• Connect exhaust vent pipe ONLY to exhaust starting
collar and termination cap center collar.
• Connect inlet air vent ONLY to inlet air collar on
appliance and either the termination cap inlet air collar
OR terminate within chimney.
• DO NOT allow vent to sag below connection point to
appliance.
• Remove rear leveling legs from shipping position and
relocate to one of the positions shown in Figure 8.3.
Remove both screws that secure the leveling leg to the
side of the appliance. Turn the leveling leg around so
that the foot is facing out and downward. Line up the
two holes on the leg with the holes on the appliance and
secure with screws. See Figure 8.3.
• Front leveling legs are shipped with surround and may
be installed in one of two locations. See Figure 8.3.
• Install insert (without surround attached) into existing
fi replace while pulling collar slide plate forward.
• Install gas line into hole provided on side.
• Secure collar slide plate to appliance by placing locking
handle into position with locking tabs (see Figure 8.1)
and secure with #8 screw.
• Level the appliance from side to side and front to back.
Adjust leveling bolts to desired vertical position so
appliance is level. Use the leveling bolts included with
the manual bag.
• A minimum 1/2 inch gap from the bottom of the appliance
to a metal surface is recommended for optimal fan
performance. See Figure 5.1.
• Position any excess fl exible vent pipe back up into
chimney without sagging. Twist and push flex vent
together to shorten.
• Attach surround. Follow instructions for surround
installation included with the front.
• Push insert into the opening so that it tightly overlaps the
fi replace opening.
REAR LEVELING LEGS
SHIPPED IN THIS
POSITION
THE FRONT LEVELING
LEGS ARE SHIPPED
WITH THE SURROUND.
THEY SHOULD BE
INSTALLED AS SHOWN.
REAR LEVELING LEGS MAY BE RELOCATED
TO LOCATION A OR LOCATION B
LOCATION A
LOCATION B
FRONT LEVELING LEGS MAY BE
MOVED TO THIS LOCATION
WARNING! Risk of Fire! Only an approved Hearth &
Home Technologies surround may be used to cover integral grills on solid fuel burning fi replaces. No other com-
ponents such as shrouds, sheetmetal plates, etc., may be
used to seal off vents.
WARNING! Risk of Explosion! Failure to position the
parts in accordance with these diagrams or failure to use
only parts specifi cally approved with this appliance may
result in property damage or personal injury.
Note: Untwist the
pipe while extending it, to achieve full
30’ length.
INLET AIR
VENT PIPE
OPTIONAL LINK-ZC-ADPB
FOR USE WITH CLASS A
WOODBURNING PIPE
Remove 18 inch x 18 inch fl ashing on cap by removing 3
screws. Connect both the LINK-ZC-ADPB to Class A Pipe
and the termination cap to the LINK-ZC-ADPB with the
self tapping screws provided.
9
9
Gas Information
A. Fuel Conversion
• Make sure the appliance is compatible with available gas
types.
• Conversions must be made by a qualifi ed technician
(NFI certifi ed or factory-trained) using Hearth & Home
Technologies specifi ed and approved parts.
• Gas line sizing requirements will be determined in ANSI
Z221.3 National Fuel Gas Code in the USA and CAN/
CGA B149 in Canada.
• Pressure requirements are:
Gas PressureNatural GasPropane
Minimum inlet pressure5.0 in. w.c.11.0 in. w.c.
Maximum inlet pressure10.0 in. w.c.13.0 in. w.c.
Manifold pressure3.5 in. w.c.10.0 in. w.c.
WARNING! Risk of Fire/Explosion! High pressure will
damage valve. Low pressure may cause explosion.
• Verify inlet pressures. Verify minimum pressures when
other household gas appliances are operating.
• Install regulator upstream of valve if line pressure is
greater than 1/2 psig.
WARNING
Fire Risk.
Explosion Hazard.
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.
C. Gas Connection
• Refer to Reference Section 14 for location of gas line
access in appliance.
• Gas line may be run through knockout(s) provided.
• The gap bet ween supply piping and gas access hole
may be caulked with caulk with a minimum of 300 º
F continuous exposure rating or stuffed with noncombustible, unfaced insulation to prevent cold air
infi ltration.
• Ensure that gas line does not come in contact with outer
wrap of the appliance. Follow local codes.
• Pipe incoming gas line into valve compartment.
• Connect incoming gas line to the 1/2 in. (13 mm)
connection on manual shutoff valve.
WARNING! Risk of Fire/Explosion! Support control
when attaching pipe to prevent bending gas line.
• A small amount of air will be in the gas supply lines.
WARNING! Risk of Fire/Explosion! Gas build-up during
line purge could ignite.
• Purge should be performed by technician certifi ed by
NFI or factory-trained.
• Ensure adequate ventilation.
• Ensure there are no ignition sources such as sparks
or open fl ames.
Light the appliance. It will take a short time for air to purge
from lines. When purging is complete the appliance will
light and operate normally.
WARNING! Risk of Fire, Explosion or Asphyxiation!
Check all fi ttings and connections with a non-corrosive
commercially available leak-check solution. DO NOT use
open fl ame. Fittings and connections could have loos-
ened during shipping and handling.
WARNING! Risk of Fire! DO NOT change valve settings.
This valve has been preset at the factory.
Note: Have the gas supply line installed in accordance with
local codes, if any. If not, follow ANSI 223.1. Installation
should be done by a qualifi ed installer approved and/or
licensed as required by the locality. (In the Commonwealth
of Massachusetts installation must be performed by a
licensed plumber or gas fi tter).
Note: A listed (and Commonwealth of Massachusetts approved) 1/2 inch (13 mm) T-handle manual shut-off valve
and fl exible gas connector are connected to the 1/2 inch
(13 mm) control valve inlet.
• If substituting for these components, please consult
local codes for compliance.
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce burner orifi ce 4% for each 1000 feet
above 2000 feet.
• In the CANADA: Reduce burner orifi ce 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
27
10
10
Electrical Information
A. Wiring Requirements
NOTICE: This appliance must be electrically wired
and grounded in accordance with local codes or, in the
absence of local codes, with National Electric Code
ANSI/NFPA 70-latest edition or the Canadian Electric
Code CSA C22.1.
• This appliance comes with a 110-120 VAC cord
assembly. This is required for proper operation of the
appliance (Intellifi re PlusTM Ignition). An outlet box may
be installed in a bottom back corner of the existing solid
fuel masonry or factory built fi replace to plug in the cord
assembly , or the supplied power cord may be routed out
onto the hearth to a nearby outlet.
• A 110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in compliance
with the applicable electrical codes, when it is installed in
locations such as in bathrooms or near sinks.
• Low voltage and 110-120 V AC voltage cannot be shared
within the same wall box.
WARNING! Risk of Shock or Explosion! DO NOT wire
110-120 VAC to the valve or to the appliance wall switch.
Incorrect wiring will damage controls.
B. IntelliFire PlusTM Ignition System Wiring
• Wire an outlet box (110-120 VAC) in the bottom back
corner of the existing solid fuel masonry or factory built
fi replace to plug in the cord assembly, or the supplied
cord assembly may be rerouted out onto the hearth to a
nearby outlet for proper operation of the appliance.
WARNING! Risk of Shock or Explosion! DO NOT wire
IPI controlled appliance junction box to a switched circuit.
Incorrect wiring will override IPI safety lockout.
• Refer to Figure 10.1, IPI Wiring Diagram.
• This appliance is equipped with an IntelliFire PlusTM
control valve which operates on a 6 volt system.
• Plug the 6 volt transformer plug into the appliance cord
assembly to supply power to the unit OR install 4 AA cell
batteries (not included) into the battery tray before use.
See Section 2.H for instructions on locating battery tray
and installing batteries.
• Battery longevity and performance will be affected by
the service temperatures of this appliance. Batteries
should only be used as a power source in the event of an
emergency such as an outage.
MODULE RESET
SWITCH
WIRE ASSEMBLY
TO CORD ASSEMBLY
120VAC
ORANGE
(PILOT)
INTERMITTENT PILOT IGNITOR
MODULE
GREEN
(MAIN)
GROUND
ORG
WHT
AUX WIRE EXTENSION
BLACK
RED
BROWN
BATTERY PACK
6V DC (AA X 4)
RC300 4.5V DC
(AAA X 3)
AUX 300
MODULE
FAN
AUX1 AUX2
TO CORD ASSEMBLY
LIGHT WIRE ASSEMBLY
ACCENT SOCKETS (2)
OPTIONAL
AUX2 NOT USED FOR INSERT MODELS.
PROTECTIVE COVER INCLUDED.
The IntelliFire PlusTM system has a battery backup option.
Batteries should only be placed in the battery pack when
1 10-120 VAC is not available. See Section 2.H.
D. Control Module Operation
See Section 2.I for control module operation instructions.
E. Optional Accessories
To connect optional accessories, the supplied cord assembly should be used. See Figures 10.2 and 10.3 for
optional accessories.
WARNING! Risk of Shock! Label all wires prior to disconnection when servicing controls. Wiring errors can
cause improper and dangerous operation. Verify proper
operation after servicing.
WARNING! Risk of Shock! Replace damaged wire with
type 105° C rated wire. Wire must have high temperature
insulation.
F. Installation for Fan (Optional)
On appliances already installed, removal of decorative
front surround and gas insert is required.
1. Remove appliance from wall.
2. Disconnect power by shutting off circuit breaker or
unplugging appliance power cord from its receptacle.
3. Remove access panel from lower rear of the fi replace
insert. See Figure 10.2.
4. Secure to support base with two screws.
5. Connect black, white, and green wires from blower
wire assembly to each blower. See Figure 10.3.
6. Insert plug from blower cable assembly into AUX300
receptacle. See Figure 10.3.
7. Bundle and zip tie loose wires to keep them from con-
tacting blower impeller blades
8. Position the right and left blower assembly into the rear
opening. T ake care to ensure that blower housing or its
motor is clear of any adjacent metal. This will ensure
that no undue noise occurs during blower operation.
See Figure 10.3.
WARNING! Risk of Fire! Comply with all minimum clearances to combustibles as specifi ed. Framing or fi nishing
material closer than the minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs,
concrete board, etc).
Clearance to combustible material under the insert is 1/4
inch (6 mm). Clearance from top of fi replace opening for
combustibles extending 12 inches max. is 12 inches.
• Use leveling legs to raise insert minimum 1/4 inch (6 mm)
above combustible material or outer wrap of factory built
fi rebox.
Combustible facings must not extend behind the insert
surround. For non-combustible material specifi cations
refer to section 1.E.
Remove shipping materials from inside or underneath the
fi rebox. Remove metal panels covering electrical components on sides of appliance.
C. Inspect Firebox
Surface cracking or crazing of fi rebrick material is normal
and expected. The following types of cracks are acceptable
and do not require replacement of the unit or the fi rebox:
• Cracks that do not propagate entirely through the
material.
• Light fracture lines or “spider-webbing” on the surface of
the material.
• Cracks that are less than 1/32 in. wide and less than 3
in. long.
• If cosmetically unacceptable, such cracks may be
repaired with the SRV-PACK service kit. See Service
Parts List.
Cracks that are unacceptable:
• Cracks greater than 1/32 in. wide and 3 in. long are at
risk of growing.
• Cracks that penetrate entirely through the firebrick
material.
Inspection for cracking should be run when the appliance
is cool. Cracks tend to close as the appliance heats up.
F. Place the Lava Rock
WARNING! Risk of Explosion! Follow lava rock placement instructions in manual. DO NOT place lava rock on
burner. Improperly placed lava rock interferes with proper
burner operation.
Lava rock is shipped with this gas appliance. To place the
lava rock:
• Lava rock CANNOT be placed on the burner.
• Place lava rock in front of and to the sides of the burner.
PLACE LAVA ROCK IN GRAY AREA ONLY
Figure 12.1 Placement of Lava Rock
D. Clean the Appliance
Clean/vacuum any sawdust that may have accumulated
inside the fi rebox or underneath in the control cavity.
E. Accessories
Install approved accessories per instructions included
with accessories. Contact your dealer for a list of approved accessories.
WARNING! Risk of Fire and Electric Shock! Use ONLY
Hearth & Home Technologies-approved optional accessories with this appliance. Using non-listed accessories
could result in a safety hazard and will void the warranty.
WARNING! Risk of Explosion! Follow ember placement
instructions in manual. DO NOT place embers directly over
burner ports. Replace ember material annually . Improperly
placed embers interfere with proper burner operation.
Ember material is shipped with this gas appliance. T o place
the ember material:
• Embers CANNOT be placed directly over ports. Care
should be taken not to cover the lighting trail of ports
(from back to front).
• Place dime-size pieces of Glowing Embers® just in front
of the port trail, but not on or in between the ports. See
Figure 12.2 (Escape-I30-C) or Figure 12.3 (EscapeI35-C). Care should be taken so that the ports are not
covered. Failure to follow this procedure will likely cause
lighting and sooting problems.
• Save the remaining ember materials for use during
appliance servicing. The embers provided should be
enough for 3 to 5 applications.
Log #2 (SRV2201-701): See Figure 2 for additional references. Position Log #2 as shown in Figure 4. Mate Log #2 with
the right corner of the burner as shown. Pull the log forward and to the left until it locks into position.
LOG CONTACTS LEFT
GRATE TINE
2
LOG HANGS OVER
ONTO BURNER TOP
LOG CONTACTS RIGHT
GRATE TINE
LOG CONTACTS RIGHT GRATE TINE
4
4
3
Figure 5. Log #3
Log #3 (SRV2201-704): See Figure 2 for additional details. Locate the log slot on the bottom right end of Log #3. Mate the
log slot with the left log pin. Rotate the left end of the log counterclockwise, until it contacts the grate tine.
Log #4 (SRV2201-705): See Figure 2 for additional details. Locate the log slot on the bottom left end of log #4. Mate the
log slot with the right log pin. Rotate the right end of the log clockwise, until it contacts the grate tine.
Log #5 (SRV2202-705): See Figures 2 and 3 for additional references. Place the thick end of Log #5 on the fl at spot of
Log #1. Locate the groove on the thin end of the log. Mate the groove with the grate bar as shown above. Center the tip
of Log #5 between the ends of Log #3 and Log #4.
PLACE LOG
ON FLAT SPOT
FLAT SPOTS
FOR LOG #6
CENTER
BETWEEN
LOG #3 AND
LOG #4
6
PLACE LOG
ON FLAT SPOT
Figure 9. Place Log #6
Log #6 (SRV2202-706): See Figures 2 and 8 for additional references. Place the thick end of the log on the fl at spot of Log
#2. Place the thin end of Log #6 on the fl at spot of Log #5 as shown in Figure 9.
WARNING! Risk of Asphyxiation! Handle fi xed glass
assembly with care. Inspect the gasket to ensure it is
undamaged and inspect the glass for cracks, chips or
scratches.
• DO NOTstrike, slam or scratch glass.
• DO NOToperate fi replace with glass removed, cracked,
broken or scratched.
• Replace as a complete assembly.
Removing Fixed Glass Assembly
• The glass assembly fastens to the fi replace in four
places. The fastening mechanisms are spring-loaded
glass latches. An example of the glass latch is shown
in Figure 12.2.
• To release glass assembly , pull the two top spring-loaded
latches forward and allow them to retract away from
the glass assembly. Slide the glass assembly outward
and downward until top of the glass frame will clear the
surround.
Replacing Fixed Glass Assembly
• Tilt glass assembly toward fi replace and slide glass
assembly downward to engage bottom latches. Verify
bottom latches are fully engaged and then fasten the
two top latches.
• Note that the extended glass latch tabs on the glass
frame are for the bottom glass latches.
J. Air Shutter Setting
Air shutter settings should be adjusted by a qualifi ed ser-
vice technician at the time of installation. The air shutter is
set at the factory for minimum vertical vent run. Adjust air
shutter for longer vertical runs. See Figure 12.3.
NOTICE: If sooting occurs, provide more air by opening
the air shutter.
AIR SHUTTER
Figure 12.3 Air Shutter
Air Shutter Settings
NGLP
ESCAPE-I30-C1/4 in.Full Open
ESCAPE-I35-C1/4 in.Full Open
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you
do experience a problem, this troubleshooting guide will assist a qualifi ed technician in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed technician. Contact your dealer to
arrange a service call by a qualifi ed technician.
Troubleshooting
A. IntelliFire Plus™ Ignition System
SymptomPossible CauseCorrective Action
1. Pilot won’t light.
The ignitor/module
makes noise, but no
spark.
2. Pilot won’t light,
there is no noise or
spark.
3. Pilot sparks, but
Pilot will not light.
A. Incorrect wiring.Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are
connected to correct terminals on module and pilot assembly.
B. Loose connections or electrical
shorts in the wiring.
C. Ignitor gap is too large.Verify gap of igniter to right side of pilot hood. The gap should be
A. No power, transformer installed
incorrectly, or depleted batteries.
B. A shorted or loose connection in
wiring confi guration or wiring har-
ness.
C. Improper wall switch wiring.Verify that 110-120 VAC power is “ON” to junction box.
D. Module not grounded.Verify black ground wire from module wire harness is grounded to
A. Gas supply.Verify that incoming gas line ball valve is “open”. Verify that inlet
Verify no loose connections or electrical shorts in wiring from module to pilot assembly. Verify connections underneath pilot assembly
are tight; also verify igniter and fl ame sense wires are not grounding
out to metal chassis, pilot burner, pilot enclosure, mesh screen if
present, or any other metal object.
approximately .17 in. or 1/8 in. (3 mm).
Verify that transformer is installed and plugged into module. Check
voltage of transformer at connection to module. Acceptable readings of a good transformer are between 6.4 and 6.6 volts AC. Battery power supply voltage must be at least 4 volts. If below 4 volts,
replace batteries.
Remove and reinstall the wiring harness that plugs into module.
Verify there is a tight fi t. Verify pilot assembly wiring to module. Re-
move and verify continuity of each wire in wiring harness. Replace
any damaged components.
metal chassis of appliance.
pressure reading is within acceptable limits.
B. Ignitor gap is too large.Verify gap of igniter to right side of pilot hood. The gap should be
approximately .17 in. or 1/8 in. (3 mm).
C. Module is not grounded.Verify module is securely grounded to metal chassis of appliance.
D. Pilot valve solenoidVerify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module.
If below 1.5 volts, replace module. If 1.5 volts or greater, replace
4. Pilot lights but continues to spark, and
main burner will not
ignite. (If the pilot
continues to spark
after the pilot fl ame
has been lit, fl ame
rectifi cation has not
occurred.)
A. A shorted or loose connection in
fl ame sensing rod.
B. Poor fl ame rectifi cation or contami-
nated fl ame sensing rod.
C. Module is not grounded.Verify module is securely grounded to metal chassis of appliance.
D. Damaged pilot assembly or con-
taminated fl ame sensing rod.
Verify all connections to wiring diagram in manual. Verify connections underneath pilot assembly are tight. Verify fl ame sense or ig-
niter wires are not grounding out to metal chassis, pilot burner, pilot
enclosure or screen if present, or any other metal object.
With fi xed glass assembly in place, verify that fl ame is engulfi ng fl ame sensing rod on left side of pilot hood. Flame sensing rod
should glow shortly after ignition. With a multi-meter, verify that
current in series between module and sense lead is at least 0.14
microamps. Verify correct pilot orifi ce is installed and gas inlet is set
to pressure specifi cations. Polish fl ame sensing rod with fi ne steel
wool to remove any contaminants that may have accumulated on
fl ame sensing rod.
Verify that wire harness is fi rmly connected to the module.
Verify that ceramic insulator around the fl ame sensing rod is not
cracked, damaged, or loose. Verify connection from fl ame sensing
rod to white sensor wire. Polish fl ame sensing rod with fi ne steel
wool to remove any contaminants that may have accumulated on
fl ame sensing rod. Verify continuity with a multi-meter with ohms set
at lowest range. Replace pilot if any damage is detected.
Direct Vent Flex Liner Kits (see Figure 14.2)
LINK-DV30B: Masonry 3 inch fl ex liner kit. Expands to 30
feet. Includes: two liners, termination cap, fl ashing, and
link adapter.
LINK-DV4-30B: Masonry 3 inch fl ex liner kit. Expands to 30
feet and 4 feet respectively . Includes: two liners, termination
cap, fl ashing, and link adapter.
LINK-ZC-ADPB
DV-46DVA-GK
LINK-DV30B
LINK-DV4-30B
Figure 14.2 Direct Vent Flex Liner Kits
Direct Vent Flex Liner Accessory Kits (see Figure 14.3)
LINK-ZC-ADPB: Zero clearance chimney adapter
DV-46DVA-GK: Adapter kit - It is permissible to use DV-
46DV A-GK to connect colinear fl ex vent to SL-D vent pipe
to extend the run.
FLEX3-30: One 3 inch fl exible liner expands to 30 feet.
FLEX-CNCT: Connector kit - 3 inch liner to 3 inch liner,
IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for
your appliance please provide model number and serial number. All parts listed in this manual may
be ordered from an authorized dealer.
ITEMDESCRIPTIONCOMMENTSPART NUMBER
14.1
14.2
14.3
14.4
14.5
14.6
14.7Air Passage Divider
14.8
14.9
14.10
14.11
14.12
14.13
14.14
14.15
14.16
14.17
**Fuse for battery pack can be sourced locally, not a warranty item. Specs are 500mA~10A 3/4" long
Pilot Assembly NG
Pilot Assembly LP
Burner Orifi ce NG (#33C)
Burner Orifi ce LP (#50C)
Burner Orifi ce NG (#31C)
Burner Orifi ce LP (#49C)
Flex Assembly
Flex Ball Valve Assembly
Valve Bracket
Valve NG
Valve LP
Ember Bulb
Light Wire Assembly
Power Supply
Auxiliary Box
Battery Pack
Module
Wire Assembly
Pilot Bracket
Air Scoop
Ember Glass
IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
ITEMDESCRIPTIONCOMMENTSPART NUMBER
Ember Rocks2201-853
Fan Wire Assembly2206-068
Fiber Patch KitSRV-PACK
Fuse Wire Assembly2206-085
Glass Clip Support Assembly
Glass Latch Support Assembly
Lava Rock4021-296
Mineral Wool050-721
Remote2166-330
Rocker Switch2206-299
Stainless Steel Liner768-380A
Wire Assembly, Module Reset2201-030
ESCAPE-I30-C, ESCAPE-I35-C
Beginning Manufacturing Date: Aug 2011
Ending Manufacturing Date: Active
Pkg of 2
Qty 2 req
33858/2Y
2146-413
Stocked
at Depot
Y
Y
Y
Y
Y
Y
ESCAPE-I30-C Conversion Kits
Conversion Kit NG NGK-I30-C
Conversion Kit LP LPK-I30-C
Pilot Orifi ce NG 593-528
Pilot Orifi ce LP 593-527
Regulator NGNGK-DXV-50
Regulator LPLPK-DXV-50
ESCAPE-I35-C Conversion Kits
Conversion Kit NG NGK-I35-C
Conversion Kit LP LPK-I35-C
Pilot Orifi ce NG 593-528
Pilot Orifi ce LP 593-527
Regulator NGNGK-DXV-50
Regulator LPLPK-DXV-50
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
This product may be covered by one or more of the following patents: (United States) 5601073, 5613487, 5647340,
5890485, 5941237, 6006743, 6019099, 6053165, 6145502, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122,
7098269, 7258116, 7470729, 8147240 or other U.S. and foreign patents pending.