Read this manual before installing or operating this fi replace.
Please retain this owner’s manual for future reference.
Congratulations
Congratulations on selecting a Heat & Glo LifeStyle Collection gas fi replace—an elegant and clean alternative to wood
burning fi replaces. The Heat & Glo LifeStyle Collection gas fi replace you have selected is designed to provide the utmost in safety, reliability, and effi ciency.
As the owner of a new fi replace, you’ll want to read and care-
fully follow all of the instructions contained in this owner’s
manual. Pay special attention to all cautions and warnings.
This owner’s manual should be retained for future reference.
We suggest you keep it with your other important documents
and product manuals.
Homeowner Reference Information
Model Name: Date purchased/installed:
Serial Number: Location on fi replace:
Dealership purchased from: Dealer phone:
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control systems.
Your new Heat & Glo LifeStyle Collection gas fi replace will
give you years of durable use and trouble-free enjoyment.
Welcome to the Heat & Glo LifeStyle Collection family of
fi replace products!
We recommend that you record the following pertinent
information about your fi replace:
MODEL DAKOTA-AU IS AUSTRALIAN GAS ASSOCIATION APPROVED FOR NATURAL GAS
OR PROPANE AS AN OUTDOOR FIREPLACE.
Refer to the appliance data plates for gas consumptions and
pressures.
Installation and servicing of this appliance should only be
carried out by an authorized person in accordance with the
manufacturer’s instructions. All relevant codes and regulations laid down by the gas fi tting authorities, municipal build-
ing regulations, and the requirements of the National Gas
Installation Standard AS5601 must be observed.
This appliance and its components are tested and safe when
installed in accordance with this installation manual. Report
to your dealer any parts damaged in shipment, specifi cally
check glass condition. The gas logs are in separate packages. Read all instructions before starting installation and
follow these instructions carefully during installation to ensure maximum benefi t and safety. Failure to follow them will
void your warranty and may present a fi re hazard.
The Heat & Glo warranty will be voided by, and Heat & Glo
disclaims any responsibility for the following actions:
• Installation of any damaged heater system component.
• Modifi cation of the heater or installation other than as
instructed by Heat & Glo.
• Improper positioning of the gas logs.
• Installation and/or use of any component part not
manufactured or approved by Heat & Glo, not withstanding
any independent testing laboratory or other party approval
of such component part or accessory.
Getting Started
2
A. Design and Installation Considerations
Before installation check that local distribution conditions,
nature of gas and pressure, and adjustment of the fi replace
are compatible.
This fi replace must be installed with the rules in force, and
used only in a suffi ciently ventilated space. Consult instruc-
tions before installation and use of this fi replace.
• Carefully remove the fi replace and components from the
packaging.
• The gas logs are packaged separately and must be fi eld
installed.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
• Read all of the instructions before starting the installation.
Follow these instructions carefully during the installation
to ensure maximum safety and benefi t.
• Illustrations refl ect typical installations and are FOR
DESIGN PURPOSES ONLY.
• Illustrations/diagrams are not drawn to scale.
• Actual installation may vary due to individual design
preference.
Fire Risk
Provide adequate clearance:
• Around air openings.
• To combustibles.
• For service access.
Locate fi replace away from traffi c areas.
WARNING
A. Select Fireplace Location
When selecting a location for your fi replace it is important to consider the required clearances to walls (See Figure 3.1).
Note: For actual fireplace
dimensions refer to Section 12.
Note: If this surface is
inside the building’s
warm air envelope...
E
...then this surface
must be an exterior
wall system.
E
Figure 3.1 Fireplace Locations
1.47 M
B
A
DD
D
B
C
2.08 M
C
ABCDE
629 mm1.22 m1.25 m13 mm38 mm
This appliance shall be used in an above ground open-air situation with natural ventilation,
without stagnant areas, where gas leakage and products of combustion are rapidly
dispersed by wind and natural convection.
• Wear protective gloves
and safety glasses during
installation.
A. Remove Logs and Shipping Cover
Remove locking screw at the top of the doors (shown in Figure 4.1).
Open the doors by sliding the handles toward the outside
edges of the doors as shown in Figure 4.1. Remove the cartons of logs from their shipping location in the fi replace. Set
logs and door lock bracket screw aside for later reinstallation.
Locking Screw
WARNING
Fire Risk
• Prevent contact with sagging, loose
insulation.
• Do NOT install against vapor barriers or
exposed insulation.
The diagram shows how to properly position, level, and secure the fi replace (see Figure 4.2). Nailing tabs are provided
to secure the fi replace to the framing members.
• Place the fi replace into position on either a combustible
or non-combustible continuous fl at surface.
Note: The top standoffs may be removed before sliding
fi replace into position only if using a non-combustible
enclosure.
• Level the fi replace from side to side and front to back.
• Shim the fi replace as necessary.
• Bend out nailing tabs on each side.
• Keep nailing tabs fl ush with the framing.
• Secure the fi replace to the framing by using nails or screws
through the nailing tabs.
• Place a bead of caulk along the front of the fi replace to
prevent water running under the fi replace.
Open Open
Figure 4.1 Door Operation
Save logs and locking screw, to complete installation.
CAUTION
Do NOT notch into the framing around the fi replace
spacers.
Upper front can be
covered with
non-combustible
material or removed
and replaced with
non-combustible
material.
NAILING TABS
Figure 4.2 Proper Positioning, Leveling and Securing of a Fireplace
Pressure requirements for Heat & Glo gas fi replaces are
shown in Table 5.1 below.
Two taps are provided on the outlet side of the gas control
for a test gauge connection to measure the inlet and outlet
pressures. These inlet and outlet pressure taps can be accessed through the internal valve access panels as shown
in Section 10: Maintaining and Servicing the Fireplace.
The fi replace and its individual shut-off valve must be dis-
connected from the gas supply piping system during any
pressure testing of the system at test pressures in excess
of 60 mbar.
If the fi replace must be isolated from the gas supply piping
system by closing an individual shut-off valve, it must be of
the handle-less type.
WARNING
Fire Risk
Explosion Risk
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 60 mbar.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 60 mbar.
Table 5.1
B. Gas Connection
Note: Have the gas supply line installed in accordance
with local building codes by a qualifi ed installer approved
and/or licensed as required by the locality.
Note: Before the fi rst fi ring of the fi replace, the gas supply
line should be purged of any trapped air.
Note: Consult local building regulations to properly size the
gas supply line leading to the hook-up at the unit.
Note: Gas line MUST be run from right side of fi replace.
WARNING
CHECK FOR GAS LEAKS
Fire Risk
Explosion Risk
Asphyxiation Risk
• Check all fi ttings and connections.
• Do not use open fl ame.
• After the gas line installation is complete,
all connections must be tightened and
checked for leaks with a commercially
available, non-corrosive leak check
solution. Be sure to rinse off all leak check
solution following testing.
Fittings and connections may have loosened
during shipping and handling.
• This fi replace is equipped with an electronic ignition
system which operates on a 6 volt system.
• The batteries are located within the ignition module which
is located within the external control box. A wiring diagram
is shown in Figure 6.1.
• The battery pack requires four AA batteries (not included).
See Section 10.B. for battery replacement.
B. Remote Control
• This fi replace is equipped with a remote control to
operate the ignition system.
• 9 volt battery required.
• Follow operating instructions included with remote
control.
PILOT
IGNITION MODULE
6VDC
CAUTION
Label all wires prior to disconnection when servicing
controls. Wiring errors can cause improper and dangerous
operation. Verify proper operation after servicing.
CAUTION
Battery polarity must be correct or module damage will
• After logs have been placed spread part of the lava
rock (included) between the rock pan and ashlip (see
Figure 8.19). Use of lava rock is optional.
Rock Pan
F. Reinstall Door Lock
• When logs and lava rock have been installed, or if the
glass assembly has been adjusted, reinstall the door lock
by inserting the screw at the top of the door (see also,
Section 4.A.). Tighten screw.
Figure 8.19 Placement of Lava Rocks
E. Glass Assembly
WARNING
Handle glass with care.
• Inspect the glass for cracks, chips or
scratches.
• Do NOT strike, slam or scratch glass.
• Do NOT operate fi replace with glass door
removed, cracked, broken or scratched.
• Replace glass door assembly as a
complete assembly.
Ashlip
Locking Screw
Open Open
Figure 8.20 Reinstall Door Lock
• The glass doors are included with and pre-installed in the
fi replace.
• To adjust doors (door lock screw must be removed, see
Section 4.A. and Figure 8.20), open them and loosen
screws on top and bottom pivot pins. Slide each door as
necessary and tighten screws.
• To adjust handle, loosen screws to move handles as
necessary and tighten screws.
Before operating this fi replace, have a qualifi ed
technician:
• Remove all shipping materials from inside the fi rebox.
• Review proper placement of logs and lava rock.
• Check the wiring and batteries.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the fl ow of combustion and ventilation air is
not obstructed (front grilles).
• Switch must be in position shown in Figure 9.1 in order
for remote control to operate properly.
SWITCH IS SHOWN
IN "ON" POSITION
WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer
to the owner’s information manual provided with this
fi replace. For assistance or additional information consult
a qualifi ed installer, service agency or the gas supplier.
WARNING
Fire Risk
Burn Risk
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT
Glass and other surfaces are hot during
operation and cool down.
• Supervise young children when they are in the area
of the appliance.
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high
temperatures.
• Do NOT operate with protective barriers open or
removed.
• Clothing or other fl ammable materials should not be
hung from the appliance, or placed on or near the
appliance.
Figure 9.1 Valve Switch Position
B. Operating Cautions
• DO NOT PLACE ARTICLES ON OR AGAINST THE
APPLIANCE.
• DO NOT USE OR STORE FLAMMABLE MATERIALS
NEAR THE APPLIANCE.
• DO NOT SPRAY AEROSOLS IN THE VICINITY OF THE
APPLIANCE WHILE IT IS IN OPERATION.
• TO BE INSTALLED ONLY BY AN AUTHORIZED
PERSON.
• THIS APPLIANCE SHALL NOT BE INSTALLED OR USED
INDOORS.
• THE GUARD IS FITTED TO THIS APPLIANCE TO
REDUCE THE RISK OF FIRE OR INJURY FROM BURNS,
AND NO PART OF IT SHOULD BE REMOVED.
• Certain materials, when stored near the appliance, will be
subjected to radiant heat and could be damaged.
exactly, a fi re or explosion may result causing property
damage, personal injury or loss of life.
A. This fi replace is equipped with
an electronic pilot ignition device
which automatically lights the
burner. Do not try to light the
burner by hand.
B.BEFORE LIGHTING, smell all
around the fi replace area for gas.
Be sure to smell next to the fl oor
because some gas is heavier than
air and will settle on the fl oor.
WHAT TO DO IF YOU SMELL
GAS
• Do not try to light any appliance.
WARNING:
Improper installation, adjustment,
alteration, service or maintenance
can cause injury or property damage. Refer to the owner’s information
manual provided with this fi replace.
This fi replace needs fresh air for safe
operation and must be installed so
there are provisions for adequate
combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product
could expose you to substances in
fuel or fuel combustion.
Keep burner and control compartment clean. See installation and
operating instructions accompanying
fi replace.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
C. Do not use this fi replace if any part
has been under water. Immediately
call a qualifi ed service technician to
inspect the fi replace and to replace
any part of the control system and
any gas control which has been
under water.
CAUTION:
Hot while in operation. Do not touch.
Keep children, clothing, furniture,
gasoline and other liquids having
fl ammable vapors away.
Do not operate the fi replace with
panel(s) removed, cracked or broken. Replacement of the panel(s)
should be done by a licensed or
qualifi ed service person.
NOT FOR USE
WITH SOLID FUEL
For use with natural or propane
gases.
LIGHTING
INSTRUCTIONS
1. This fireplace is equipped with an
ignition device which automatically
lights the burner. Do not try to light
the burner by hand.
2. Wait fi ve (5) minutes to clear out any
gas. Then smell for gas, including
near the fl oor. If you smell gas, STOP!
Follow “B” in the Safety Information
located on the left side of this label. If
you don’t smell gas, go to next step.
3. To light the burner, simultaneously
press the star and up arrow
buttons on the remote control until a
short acoustic signal confi rms the start
sequence has begun.
4. If the fi replace will not operate, check
the batteries then follow the instructions “To Turn Off Gas to Fireplace”
and call your service technician or gas
supplier.
When you light the fi replace, you may notice that it produces
heat which does have an associated odor or smell. If you
feel this odor is excessive it may require the initial three to
four hour continuous burn on high followed by a second burn
up to 12 hours to fully drive off any odor from paint and lubricants used in the manufacturing process. Condensation of
the glass is normal
CAUTION
• Prevent accidental fi replace operation when not
attended.
• Remove batteries from remote switch if absent or if
fi replace will not be used for an extended period of
time.
• Property damage possible from elevated
temperatures.
WARNING
Fire Risk
Keep combustible materials, gasoline and
other fl ammable vapors and liquids clear of fi replace.
• Do NOT store fl ammable materials in the
vicinity of the fi replace.
• Do NOT use gasoline, lantern fuel,
kerosene, charcoal lighter fl uid or similar
liquids in this fi replace.
Combustible materials may ignite.
E. Frequently Asked Questions
IssueSolution
Condensation on the glass
Blue fl ames
Odor from fi replace
Metallic noise
This is a result of gas combustion and temperature variations. As the fi replace warms, this condensation will
disappear.
This is a result of normal operation and the fl ames will begin to yellow as the fi replace is allowed to burn for 20
to 40 minutes.
When fi rst operated, this fi replace may release an odor for the fi rst several hours. This is caused by the curing of
the paint and the burning off of any oils remaining from manufacturing.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound
produced by a furnace or heating duct. This noise does not affect the operation or longevity of the fi replace.
Although the frequency of fi replace servicing and maintenance will depend on use and the type of installation, a qualifi ed
service technician should perform an fi replace check-up annually.
Debris from any outside source and/or soot must be removed from the fi replace. Allow logs to cool, remove if necessary,
vacuum and replace in accordance with instructions on pages 13-16. It is imperative that control compartments, burners,
and circulating air passageways of the appliance be kept clean.
Maintaining and Servicing the Fireplace
WARNING
Risk of injury or property damage
Before servicing:
• Turn off gas.
• Disable remote control.
• Ensure fi replace is completely cooled.
• Remove door lock screw.
After Servicing:
• Replace door lock screw.
WARNING
Annual inspection by qualified technician
recommended.
Check:
• Condition of doors, surrounds and fronts.
• Condition of glass, glass assembly.
• Obstructions of combustion and ventilation
air.
• Condition of logs.
• Condition of fi rebox.
• Burner ignition and operation.
• Burner air shutter adjustment.
• Gas connections and fi ttings.
Clean:
• Glass.
• Air passageways, grilles, control
compartment.
• Burner, burner ports.
Risk of:
• Fire
• Delayed ignition or explosion
• Exposure to combustion fumes
• Odors
CAUTION
Handle glass assembly with care.
Note: Clean glass after initial 3-4 hours
operation. Longer operation without
cleaning glass may cause a permanent
white fi lm on glass.
When cleaning glass door:
• Avoid striking, scratching or slamming
doors.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner on
white fi lm.
• Do NOT clean glass when it is hot.
• Turn off fi replace after 3-4 hours of operation
and ALLOW TO COOL.
• Remove and clean glass assembly.
• Replace glass assembly and operate
fi replace for an additional 12 hours.
• The gas valve can be accessed behind the cement
refractory panel on the right side of the fi replace.
• Remove door lock screw. Lift doors out and set aside.
There is a washer under each door. Be careful not to lose
the washers.
WASHER
Figure 10.1 Lift Out Doors
• Remove logs if access is necessary after installation is
complete. See Section 8.C. Remove logs in reverse order
of set up.
• Remove grate if access is necessary after installation is
complete. (Refer to Section 8.B.)
• Remove two screws on side of pilot shield and remove
shield.
• Remove the inside valve access panel by lifting it up and
out.
Figure 10.4 Remove Valve Access Panel
• Use a phillips screwdriver to remove the exterior valve
access panel (remove four screws).
Figure 10.2 Remove Pilot Shield
• Use a phillips screwdriver to remove the two screws
securing the refractory retaining strip. Remove the
refractory side panel and set aside.
Figure 10.3 Loosen Refractory Retaining Strip
Figure 10.5 Remove Exterior Valve Access Panel
• Loosen lower pressure tap screw before attaching
manometer. Start up the fi replace to verify the pressure
and adjust as necessary. Reverse these steps to
reassemble before log positioning.
With proper installation, operation and maintenance your gas fi replace will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician.
A. Electronic Ignition System
SymptomPossible CausesCorrective Actions
1.No transmission, motor does
not turn.
2.No ignition. No tone.A.ReceiverReplace receiver and reprogram code.
A.Receiver must learn new
code.
Press and hold the receiver’s reset button until you hear 2 acoustic signals.
After the second longer acoustic signal, release the reset button and within the
subsequent 20 seconds, press the down arrow on the remote handset until you
hear an additional long acoustic signal confi rming the new code is set.
3.No ignition; one 5 seconds
continuous tone (7 shorts
beeps might be heard prior to
the 5 seconds tone).
4.No pilot fl ame and control
continues to spark.
5.Pilot is lit and control
continues to spark. Valve
shuts off after 10...30
seconds. Valve operates
manually.
6.Pilot is lit, sparking stops if a
fl ame is present. Valve shuts
off after 10...60 seconds.
Valve does not work manually.
7.3 short beeps while the motor
turns.
8.Pilot fl ame lights but there is
no main gas fl ow.
9.Pilot sparks, but pilot will not
light.
A.ON/OFF switch is in OFF
position.
B.Loose wire.Secure wire.
C.Receiver.Replace receiver and reprogram.
D.Bent pins on 8 wire
connector.
E.Valve.Replace valve.
A.Air in the pilot supply line.Purge the line or start ignition several times.
B.Thermocouple circuit
wired incorrectly.
C.No spark at pilot burner.Check spark gap, check wiring connection. Check for spark in location along
D.Valve.Replace valve. Do not over tighten.
E.Over tightened
thermocouple interrupter.
F.Receiver.Replace receiver and reprogram code.
A.Receiver.Replace receiver and reprogram code.
A.Thermocouple.Replace thermocouple.
B.Low inlet pressure to
valve.
C.Valve.Replace valve. Do not overtighten the thermocouple interrupter.
A.Batteries are low.Replace batteries - quality alkaline recommended. WARNING: Creating an
A.Manual override knob
(if equipped) is in MAN
position.
B.Valve turned down to pilot
fl ow.
C.Low inlet pressure to
valve.
D.Valve.Replace valve.
A.Correct gas supply.Verify that incoming gas line ball valve is “open”. Verify that inlet pressure reading
B.Ignitor gap is too large.Verify that spark gap from ignitor to pilot hood is .43 cm.
C.Module is not grounded.Verify control box is securely grounded to metal chassis of fi replace.
Push switch to ON position.
Straighten pins on 8 wire connector.
Check polarity of the thermocouple wires.
cable.
Replace valve and thermocouple interrupter.
Confi rm suffi cient inlet pressure to the valve. Adjust or replace inlet regulator if
necessary.
electrical short between the batteries/battery box and metal parts of the appliance
may render the receiver inoperable.
Turn Manual override knob to ON position.
Turn fl ame to high fi re by pressing up button on remote handset.
Confi rm suffi cient inlet pressure to the valve. Adjust or replace inlet regulator if
necessary.
is within acceptable limits, inlet pressure must not exceed 50 mbar.
In order to presumptively establish the dates to which your HEAT & GLO Limited Warranty runs, you must mail the completed
warranty card to HEAT & GLO, 20802 Kensington Boulevard, Lakeville, MN 55044, USA, within 60 days of the date of the
fi replace installation. If you fail to do so, you may be required to prove the date of installation before warranty work can be
performed.
The warranty exclusions and limitations of liability are effective upon installation of the fi replace.
Subject to the conditions set forth herein, HEAT & GLO, a brand of Hearth & Home Technologies, Inc. (“HEAT & GLO”)
extends the following warranty with respect to HEAT & GLO.
If HEAT & GLO is reasonably satisfi ed that any part or portion of the fi replace covered by this Limited Warranty is defective
in material or workmanship under normal use and service as described in the User’s Manual, HEAT & GLO will take the
following actions:
1. If the defect is reported during the fi rst year from the date of installation (stainless steel burners and fi ber logs are
covered for 3 years), HEAT & GLO will replace or repair the defective components at its sole expense. The decision
whether to replace a component shall be made at HEAT & GLO’s sole discretion. This Limited Warranty does not cover
components broken during shipping, misuse or careless handling. HEAT & GLO shall not be responsible for any indirect,
incidental, or consequential damages or for any costs other than those incurred by HEAT & GLO to repair or replace the
defective component. If components (including venting) other than factory approved components are used, all warranty
and liability on the fi replace is voided. Defects reported after the fi rst year will not be covered by warranty unless
they fall within the purview of paragraph 2 or 3 below.
2. If the following defects are reported during the second year after the date of installation, HEAT & GLO will supply
replacement parts at the current wholesale price: defective electrical or manual components, optional components or
accessories, and glass panels (not including glass panels broken during misuse or careless handling). HEAT & GLO
shall not be responsible for any labor, transportation or other costs. Furthermore, it shall not be liable for any indirect,
incidental or consequential damages.
3. HEAT & GLO will replace or repair a defective fi rebox or heat exchanger, at any time during the 10 years from the date
of installation. The decision whether to replace the defective component shall be made at HEAT & GLO’s sole discretion.
HEAT & GLO shall not be responsible for any indirect, incidental or consequential damages or for any costs other than
those incurred by HEAT & GLO to repair or replace the defective component.
This Limited Warranty is the exclusive remedy available to you. If HEAT & GLO cannot effectively resolve a warranty
problem in an expedient and cost-effective manner, it can discharge its entire warranty liability by refunding the price of
the product to you.
Products made by other manufacturers, whether sold with the fi replace or added thereafter, are NOT covered by this Limited
Warranty. The use of other unauthorized components will make this warranty null and void. This Limited Warranty will also
be void if the appliance is not installed by a qualifi ed installer in accordance with the Installation Instructions. Furthermore,
the Limited Warranty will be void if the fi replace is not operated, at all times, according to the User’s Manual furnished with
the fi replace. Any service work must be performed by authorized service representatives.
EXCEPT TO THE EXTENT PROVIDED BY LAW, NO OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THE FIREPLACE
PRODUCT. In States that do not allow limitations on how long an implied warranty lasts, or do not allow exclusion of
indirect damages, those limitations or exclusions may not apply to you. You may also have additional rights not covered
in this Limited Warranty.
HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifi cations and prices.
It also reserves the right to discontinue styles and products.
Please complete this information and retain this warranty in a safe place for future reference:
Installation Date:_______ Model #_________ Serial #__________ Installing Contractor:__________________