• Important operating
and maintenance
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or the
gas supplier.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.
A CO detector shall be installed in the room where the appliance
in installed.
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory trained
professionals, or technicians supervised by an NFI
certifi ed professional.
NOTICE
• Read, understand and follow
these instructions for safe
installation and operation.
A barrier designed to reduce the risk of burns
from the hot viewing glass is provided with this
appliance and shall be installed.
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer’s
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certifi ed kit is used.
DO NOT
DISCARD
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
Pour demander un exemplaire en français de ce Manuel
du propriétaire, visitez www.heatnglo.com/translations.
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
A. Congratulations
Congratulations on selecting a Heat & Glo gas fi replace, an
elegant and clean alternative to wood burning fi replaces.
The Heat & Glo gas fi replace you have selected is designed
to provide the utmost in safety, reliability, and effi ciency.
This Owner’s Manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this Owner’s Manual, unless
noted otherwise, applies to all models and gas control
systems.
As the owner of a new fi replace, you’ll want to read and
carefully follow all of the instructions contained in this
Owner’s Manual. Pay special attention to all cautions and
warnings.
Homeowner Reference Information
Your new Heat & Glo gas fi replace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heat & Glo family of fi replace products!
We recommend that you record the following pertinent
information about your fi replace.
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on fi replace: _____________________
Not Not for for use use with with solid solid fuel.fuel.
((Ne Ne doit doit pas pas entre entre utilise utilise avec avec un un combustible combustible solide).solide).
Type Ty pe o f of Gas Gas (Sorte (Sorte De De Gaz)Gaz)::
NNAATURALTURAL GASGAS
Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment.Adjustment.
Approved Approved Minimum Minimum (De (De Gaz) Gaz) AcceptableAcceptable 0.00.0 in in w.c.w. c.(Po. (Po. Col. Col. d’eau)d’eau)
Maximum Maximum Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c.(Po. (Po. Col. Col. d’eau)d’eau)
Maximum Maximum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c.(Po. (Po. Col. Col. d’eau)d’eau)
Minimum Minimum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c.(Po. (Po. Col. Col. d’eau)d’eau)
To ta l Total Electrical Electrical Requirements: Requirements: 000Vac, 000Vac, 00Hz., 00Hz., less less than than 00 00 AmperesAmperes
ALTITUDE:ALTITUDE:0-0000 0-0000 FT.FT. 0000-0000FT.0000-0000FT.
MAX. MAX. INPUT INPUT BTUH:BTUH: 00,00000,00000,00000,000
MIN. MIN. INPUT INPUT BTUH:BTUH:00,00000,00000,00000,000
ORIFICE ORIFICE SIZE:SIZE:#XXXXX#XXXXX#XXXXX#XXXXX
The model information regarding your specifi c fi replace can be found on
the rating plate usually located in the control area of the fi replace.
Heat & Glo, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
This This appliance appliance must must be be installed installed in in accordance accordance with with local local codes, codes, if if any; any; if if no t, not, follow follow ANSI ANSI Z223.1Z223.1
in in the the USA USA or or CAN/CGA CAN/CGA B149 B149 installation installation codes. codes. (Installer (Installer l’appareil l’appareil selon selon les les codes codes ou ou reglementsreglements
locaux locaux ou, ou, en en l’absence l’absence de de tels tels reglements, reglements, selon selon les les codes codes d’installation d’installation CAN/CGA-B149.)CAN/CGA-B149.)
Hearth & Home Technologies, on behalf of its hearth brands (”HHT”), extends the following warranty for HHT
gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
See conditions, exclusions, and limitations on next page.
• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of
HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance
resides.
• Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.
• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts
include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.
• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/
incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting
caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or
forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7)
installation or use of components not supplied with the appliance or any other components not expressly authorized
and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the appliance.
• Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to appliance location and configuration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
• The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel finishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to, improper chimney or venting installation.
LIMITATIONS OF LIABILITY:
• The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or
implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no
event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states
do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.
This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.
This product is listed to ANSI standards for “Vented Gas
Fireplace Heaters” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and
Recreational Vehicles”, and “Gas Fired Appliances for
Use at High Altitudes”.
Heat & Glo gas inserts are designed for installations into
solid fuel masonry or factory built fi replaces that have been
installed in accordance with the National, Provincial, State
and local building codes. Fireplaces are to be constructed
of non-combustible materials and, in the absence of local
or regional codes, meet criteria of NFPA 211. No additional
outside air source is required.
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
B. Glass Specifi cations
This appliance is equipped with 5 mm ceramic glass. Replace glass only with 5 mm ceramic glass. Please contact
your dealer for replacement glass.
C. BTU Specifi cations
Models
(U.S. or Canada)
COSMO-I30-C (NG)
COSMO-I35-C (NG)
COSMO-I30-C (LP)
COSMO-I35-C (LP)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
Maximum
Input
BTU/h
23,00013,50042
20,70012,15043
28,00015,50038
25,20013,95039
23,00013,50054
20,70012,15055
27,50014,50052
24,75014,00053
Minimum
Input
BTU/h
Orifi ce
Size
(DMS)
D. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce input rate 4% for each 1000 feet
above 2000 feet.
• In CANADA: Reduce input rate 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
Check with your local gas utility to determine proper
orifi ce size.
E. Non-Combustible Materials Specifi cation
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in
a Vertical Tube Furnace at 750 ºC shall be considered
non-combustible materials.
F. Combustible Materials Specifi cation
Materials made of or surfaced with wood, compressed paper, plant fi bers, plastics, or other material that can ignite
and burn, whether fl ame proofed or not, or plastered or
unplastered shall be considered combustible materials.
G. Electrical Codes
NOTICE: This appliance must be electrically wired and
grounded in accordance with local codes or, in the absence
of local codes, with National Electric Code ANSI/NFPA
70-latest edition or the Canadian Electric Code CSA
C22.1.
• A 110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in compliance
with the applicable electrical codes, when it is installed in
locations such as in bathrooms or near sinks.
WARNING! DO NOT operate fi replace before reading
and understanding operating instructions. Failure
to operate fi replace according to operating instructions
could cause fi re or injury.
WARNING
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
• Keep children away.
• CAREFULLY SUPERVISE children in same room
as fi replace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
fl ammable materials.
• Clothing, furniture, draperies, and other fl ammable
materials must not be placed on or near the
appliance.
• Consider not using the fi replace when children will be
present.
Contact your dealer for more information, or visit: www.
hpba.org/safety-information.
To prevent unintended operation when not using your fi re-
place for an extended period of time (summer months,
vacation/trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
B. Your Fireplace
WARNING! DO NOT operate fi replace before read-
ing and understanding operating instructions. Failure
to operate fi replace according to operating instructions
could cause fi re or injury.
A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and
shall be installed. DO NOT operate the appliance with
the barrier removed. If the barrier becomes damaged,
the barrier shall be replaced with the manufacturer’s
barrier for this appliance.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
Young children should be carefully supervised when they
are in the same room as the appliance. Toddlers, young
children and others may be susceptible to accidental
contact burns.
• A physical barrier is recommended if there are at risk
individuals in the house.
• To restrict access to a fi replace or stove, install an
adjustable safety gate to keep toddlers, young children
and other at risk individuals out of the room and away
from hot surfaces.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
• Never leave children alone near a hot fi replace, whether
WARNING! DO NOT place combustible objects in front
of the fi replace or block louvers. High temperatures may
start a fi re. See Figure 2.2.
Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
APPLIANCE INSTALLED IN EXISTING
SOLID FUEL FIREPLACE
3 FT. IN FRONT OF FIREPLACE
CLEAR SPACE
E. Fixed Glass Assembly
See Section 12.F.
F. Remote Controls, Wall Controls and Wall
Switches
Follow the instructions supplied with the control installed
to operate your fi replace:
For safety:
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
See your dealer if you have questions.
G. IPI Battery Tray/Battery Installation
The IntelliFireTM Plus system has a battery backup option.
Battery longevity and performance will be affected by the
service temperatures of this appliance.
NOTICE: Batteries should only be used as a power source
in the event of an emergency such as an outage.
Figure 2.2 Clear Space
D. Decorative Doors, Fronts and Surrounds
WARNING! Risk of Fire! Install ONLY doors, fronts or
surrounds approved by Hearth & Home Technologies.
Unapproved doors or fronts may cause appliance to overheat.
This appliance has been supplied with an integral
barrier to prevent direct contact with the fi xed glass
panel. DO NOT operate the appliance with the barrier
removed.
Contact your dealer or Hearth & Home Technologies if
the barrier is not present or help is needed to properly
install one.
For more information refer to the instructions supplied with
your decorative door or front.
1. The control module has an ON/OFF/REMOTE selector
switch that must be set. See Figure 2.3.
OFF Position: Appliance will ignore all power inputs and
will not respond to any commands from a wall switch or
remote. The unit should be in the OFF position during
installation, service, battery installation, fuel conversion,
and in the event that the control goes into LOCK-OUT
mode as a result of an error code.
ON Position: Appliance will ignite and run continuously
in the HI fl ame setting, with no adjustment in fl ame
output. This mode of operation is primarily used for
initial installation or power outage operation with battery
backup.
REMOTE Position: Appliance will initiate commands
from an optional wired wall switch and/or the wireless
remote (RC300).
2. If using a wired wall switch with the module in REMOTE
mode, the fl ame output can be adjusted with the HI/LO
selector switch on the module. See Figure 2.3. Note
that the fl ame HI/LO selector switch will become inactive
once an optional remote control (RC200/RC300) is
programmed to the control module. Note that the control
module will always ignite the fi replace on HI and remain
so for the initial 10 seconds of operation. If the HI/LO
is switched to the LO position, the fl ame output will
automatically drop to the lowest setting after the fl ame
has been established for 10 sec. After this 10 second
period, the fl ame can be adjusted from HI to LO with
the switch.
3. The control module has safety feature that automatically
shuts down the fi replace after 9 hours of continuous
operation without receiving a command from the RC300
remote.
4. If you intend to use both an optional wired wall switch
and the RC300 remote control to operate your fi replace,
the wall switch will override any commands given by
the remote.
5. Module Reset
This module may lock-out under certain conditions.
When this occurs, the appliance will not ignite or
respond to commands. The module will go into
lock-out mode by emitting three audible beeps, then
continuously displaying a RED/GREEN error code at
its status indicator LED.
• Check battery tray. Remove batteries if installed.
Batteries should only be installed for use during power
outages. See Section G.
• Locate the module selector switch. (See Figure 2.3).
• Set the module selector switch to the OFF position.
• Wait fi ve (5) minutes to allow possible accumulated gas
to clear.
• Set the module selector switch to ON or REMOTE
position.
MODULE
SELECTOR
SWITCH
FLAME HI/LOW
SWITCH
Figure 2.3 Control Module
INDICATOR LED
STATUS
NG/LP GAS-TYPE
SELECTOR SWITCH
• Start the appliance.
WARNING! Risk of Explosion! DO NOT press the module reset switch more than one time within a fi ve minute
time period. Gas may accumulate in fi rebox. Call a quali-fi ed service technician.
Nine Hour Safety Shutdown Feature
The appliance has a safety feature that automatically
shuts down the fi replace after nine hours of continuous
operation without receiving a command from the wall
switch or optional remote.
I. Before Lighting Fireplace
Before operating this fi replace for the fi rst time, have a
qualifi ed technician:
• Verify all shipping materials have been removed from
inside and/or underneath the fi rebox.
• Review proper placement of logs, ember material and/or
other decorative materials.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.
WARNING! Risk of Fire/Asphyxiation! DO NOT operate fi replace with fi xed glass assembly removed.
• An Intellifi re™ Plus ignition system is standard with this
appliance.
WARNING: If you do not follow these instructions exactly, a fi re or explosion
may result causing property damage, personal injury or loss of life.
A. This appliance is equipped with an
intermittent pilot ignition (IPI) device
which automatically lights the burner. DO NOT try to light the burner by
hand.
B.BEFORE LIGHTING, smell all around
the appliance area for gas. Be sure to
smell next to the fl oor because some
gas is heavier than air and will settle
on the fl oor.
WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electric switch; do
not use any phone in your building.
WARNING:
DO NOT CONNECT LINE VOLTAGE (110/120 VAC OR 220/240
VAC) TO THE CONTROL VALVE.
Improper installation, adjustment, alteration, service or maintenance can
cause injury or property damage. Refer to the owner’s information manual
provided with this appliance.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product could
expose you to substances in fuel or
fuel combustion which are known to the
State of California to cause cancer, birth
defects, or other reproductive harm.
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
C. DO NOT use this appliance if any
part has been under water. Immediately call a qualifi ed service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.
CAUTION:
Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gasoline and other liquids having fl ammable
vapors away.
DO NOT operate the appliance with
fi xed glass assembly removed, cracked
or broken. Replacement of the fi xed
glass assembly should be done by a
licensed or qualifi ed service person.
NOT FOR USE
WITH SOLID FUEL
For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
Also Certifi ed for Installation in a
Bedroom or a Bedsitting Room.
For assistance or additional information, consult a qualifi ed installer, ser-
vice agency or the gas supplier.
LIGHTING
INSTRUCTIONS (IPI)
1. This appliance is equipped with an ignition
device which automatically lights the burner.
DO NOT try to light the burner by hand.
GAS
VALVE
2. Wait fi ve (5) minutes to clear out any gas.
Then smell for gas, including near the fl oor. If
you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this label. If you do not smell gas, go to next step.
3. To light the burner:
Equipped with wall switch: Turn ON/OFF switch
to ON.
Equipped with remote or wall control: Press
ON or FLAME button.
Equipped with thermostat: Set temperature to
desired setting.
4. If the appliance does not light after three tries,
call your service technician or gas supplier.
TO TURN OFF
GAS TO APPLIANCE
1. Equipped with wall switch: Turn ON/OFF switch
to OFF.
Equipped with remote or wall control: Press
OFF button.
Equipped with thermostat: Set temperature to
lowest setting.
2. Service technician should turn off electric
power to the control when performing service.
593-913G
Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.
• The appliance should be run three to four hours
continuously on high.
• Turn the appliance off and allow it to completely cool.
• Remove fi xed glass assembly. See Section 12.F.
• Clean fi xed glass assembly. See Section 3.
• Replace the fi xed glass assembly and run continuously
on high an additional 9 hours.
This cures the materials used to manufacture the fi re-
place.
NOTICE! Open windows for air circulation during appliance break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
L. Frequently Asked Questions
ISSUESOLUTIONS
Condensation on the glass
Blue fl ames
Odor from appliance
Film on the glass
Metallic noise
Is it normal to see the pilot fl ame burn
continually?
This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
This is a result of normal operation and the fl ames will begin to yellow as the appliance is al-
lowed to burn for 20 to 40 minutes.
When fi rst operated, this appliance may release an odor for the fi rst several hours. This is caused
by the curing of the paint and the burning off of any oils remaining from manufacturing. Odor may
also be released from fi nishing materials and adhesives used around the appliance.
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
process. A non-abrasive cleaner such as gas fi replace glass cleaner may be necessary. See
your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
In an intermittent pilot ignition system (IPI), the pilot fl ame should turn off when appliance is
turned off. Some optional control systems available with IPI models may allow pilot fl ame to
remain lit.
Any safety screen or guard removed for servicing must be
replaced prior to operating the appliance.
When properly maintained, your appliance will give you
many years of trouble-free service. We recommend annual service by a qualifi ed technician.
A. Maintenance Tasks-Homeowner
Installation and repair should be done by a qualifi ed techni-
cian only. The appliance should be inspected before use
and at least annually by a professional service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service appointment.
More frequent cleaning may be required due to lint from
carpeting or other factors. Control compartment, burner
and circulating air passageway of the appliance must be
kept clean.
CAUTION! Risk of Burns! The appliance should be
turned off and cooled before servicing.
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop
cloth and a stable work surface.
CAUTION! Handle fi xed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
• Prepare a work area large enough to accommodate fi xed
glass assembly and door frame by placing a drop cloth
on a fl at, stable surface.
Note: Fixed glass assembly and gasketing may have residue that can stain carpeting or fl oor surfaces.
• Remove door or decorative front from appliance and set
aside on work surface.
• See Section 12.G for instructions to remove fi xed glass
assembly.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)
• Carefully set fi xed glass assembly in place on appliance.
Hold glass in place with one hand and secure glass
latches with the other hand.
• Vacuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.
broom, fl ashlight, voltmeter, indexed drill bit set, and a
manometer.
• Verify burner is properly secured and aligned with pilot
or igniter.
• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
• Verify batteries have been removed from battery back-up
IPI systems to prevent premature battery failure or
leaking. For optimal battery life, locate the battery
pack outside of the control cavity on the hearth. This
placement will reduce the chances of overheating the
batteries during extended burns which could result in
reduced battery life or degradation.
• Check for smooth lighting and ignition carryover to all
ports. Verify that there is no ignition delay.
• Inspect for lifting or other fl ame problems.
• Verify air shutter setting is correct. See Section 12.G for
required air shutter setting. Verify air shutter is clear of
dust and debris.
• Inspect orifi ce for soot, dirt and corrosion. Verify orifi ce
size is correct. See Service Parts List for proper orifi ce
sizing.
• Verify manifold and inlet pressures. Adjust regulator as
required.
• Inspect pilot fl ame pattern and strength. See Figure 3.1
for proper pilot fl ame pattern. Clean or replace orifi ce
spud as necessary.
• Inspect thermocouple/thermopile or IPI fl ame sensing
rod for soot, corrosion and deterioration. Polish with fi ne
steel wool or replace as required.
• Verify that there is not a short in fl ame sense circuit by
checking continuity between pilot hood and fl ame sense
rod. Replace pilot as necessary. (IPI only)
NOTICE: Illustrations and photos refl ect typical installations and are for design purposes only. Illustrations/diagrams are not
drawn to scale. Actual product may vary from pictures in manual
Getting Started
VERTICAL TERMINATION CAP
(SECTION 8.F)
VENT PIPE
(SECTION 8)
3 INCH FLEX LINERS
(SECTION 8)
MANTEL AND MANTEL LEG
SECTION 5.B AND 11.A
SURROUND OR FRONT
NOT SHOWN
SECTION 2.D AND 8.D.
HEARTH EXTENSION
GAS LINE (SECTION 9)
ACCESS THROUGH EXISTING
MASONRY OR WOODBURNING
FIREPLACE
Heat & Glo gas inserts are designed for installations into
solid fuel masonry or factory built fi replaces that have
been installed in accordance with the National, Provincial, State and local building codes. Fireplaces are to be
constructed of non-combustible materials and, in the absence of local or regional codes, meet criteria of NFPA
211. No additional outside air source is required.
Installation MUST comply with local, regional, state and national codes and regulations. Consult insurance carrier, local
building inspector, fi re offi cials or authorities having jurisdic-
tion over restrictions, installation inspection and permits.
Prior to installing the gas insert:
• Have the chimney and adjacent structure inspected
and cleaned by qualifi ed professionals. Hearth & Home
Technologies recommends that NFI or CSIA certifi ed
professionals, or technicians under the direction of certifi ed professionals, conduct a minimum of a NFPA 211
Level 2 inspection of the chimney.
• Replace component parts of the chimney and fi replace
as specifi ed by the professionals.
• Ensure combustible mantel and surround clearances
comply with applicable codes and regulations for solidfuel fi replaces. In the absence of local or regional codes,
refer to NFPA 211.
• Ensure all joints are properly engaged and the chimney
is properly secured.
• Minimum fi replace size. See Section 5.A.
• Gas supply piping requirements.
• Electrical wiring requirements.
• Finishing details.
• Whether optional accessories—devices such as a wall
switch or remote control—are desired.
D. Inspect Appliance and Components
• Carefully remove the appliance and components from
the packaging.
• The vent system components and decorative doors and
fronts may be shipped in separate packages.
• If packaged separately, the log set and appliance grate
must be installed.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
• Read all of the instructions before starting the instal-
lation. Follow these instructions carefully during the
installation to ensure maximum safety and benefi t.
WARNING! Risk of Fire or Explosion! Damaged parts
could impair safe operation. DO NOT install damaged, in-
complete or substitute components. Keep appliance dry.
Hearth & Home Technologies disclaims any responsibility for,
and the warranty will be voided by, the following actions:
• Installation and use of any damaged appliance or vent
system component.
• Modifi cation of the appliance or vent system.
• Installation other than as instructed by Hearth & Home
Technologies.
• Improper positioning of the gas logs or the glass door.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Any such action may cause a fi re hazard.
WARNING! Risk of Fire,/Explosion/Electric Shock!
DO NOT use this appliance if any part has been under
water. Call a qualifi ed technician to inspect the appliance
and to replace any part of the control system and/or gas
control which has been under water.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. For
assistance or additional information, consult a qualifi ed
technician, service agency or your dealer.
C. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
Tape measure Framing material
Pliers Flat blade screwdriver
Hammer Phillips screwdriver
Gloves Framing square
Voltmeter Electric drill and bits (1/4 in.)
Plumb line Safety glasses
Level Reciprocating saw
Manometer Noncorrosive leak check solution
1/2 - 3/4 inch length, #6 or #8 Self-drilling screws
Caulking material (300º F minimum continuous exposure
rating)
Minimum fi replace opening requirements for a standard 3/4
inch deep surround are shown in Figure 5.2. For smaller
openings, an optional 1-1/2 inch deep surround is available
and dimensions are shown in Figure 5.3.
WARNING! Risk of Fire or Burns! Provide adequate
clearance around air openings and for service access.
Due to high temperatures, the appliance should be located out of traffi c and away from furniture and draperies.
• The fi rebrick (refractory), glass doors, screen rails, screen
mesh and log grates can be removed from a factory
built fi rebox in order to gain minimum gas insert opening
requirements.
• Any smoke shelves, shields and baffl es may be removed
from the factory built fi rebox if attached with mechanical
fasteners.
SIDE VIEW
9 IN.
• The metal fl oor of the solid fuel fi rebox may be removed
to facilitate the installation of the insert.
• Cutting of any sheet metal parts of the fi replace in which
the gas fi replace insert is to be installed is prohibited,
except the fl oor as tested for and as noted above and in
Figure 5.1.
• A minimum 1/2 inch gap from the bottom of the
appliance to the metal fl oor of the solid fuel fi rebox is RECOMMENDED for optimal fan performance. See
side view in Figure 5.1
TOP VIEW
METAL FLOOR OF EXISTING
SOLID FUEL FIREBOX
1/2 IN. MINIMUM LEVELING HEIGHT
(RECOMMENDED)
1/4 IN. REQUIRED
METAL FLOOR OF EXISTING SOLID FUEL FIREBOX
9 IN.
Figure 5.1-A
Figure 5.1-B
• The appliance may not be placed directly on the base of
the outer wrap, a 1/4 inch airspace MUST be provided
between the insert and the fl oor of the outer wrap. Use
the leveling legs to raise the insert a minimum of 1/4 inch.
The original fi replace may never be returned to solid
fuel in this condition. The sidewalls and top structure
of the fi rebox may not be altered with the exception of
removable baffl es and dampers.
5 IN.
3 IN.
6 IN.
REMOVE THIS
SECTION OF
METAL FLOOR
FACTORY BUILT FIREBOX
METAL INSERT
5 IN.
3 IN.
REMOVE THIS
SECTION OF
METAL FLOOR
6 IN.
• If a minimum 1/2 inch gap can not be achieved, a section
of the factory-built metal fl oor can be removed. See
Figure 5.1-B.
* Note: If exhaust collar on insert and fi replace damper do not line up, add 4 inches (102 mm) to minimum
fi replace height for bends in vent pipe.
**Unit depth is measured to the back of the surround to give the depth needed for installation.
In addition to these dimensions, also reference Clearances and Mantel Projections (Section 5.B).
* Note: If exhaust collar on insert and fi replace damper do not line up, add 4 inches (102 mm) to minimum
fi replace height for bends in vent pipe.
Figure 5.3 Fireplace Opening - Deep Surround
B. Mantel and Wall Projections
WARNING! Risk of Fire! Comply with all minimum clearances to combustibles as specifi ed. Framing or fi nishing
material closer than the minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs,
concrete board, etc).
Clearance to combustible material under the insert is 1/4
inch (6 mm). Clearance from top of fi replace opening for
combustibles extending 12 inches max. is 12 inches.
• Use leveling legs to raise insert minimum 1/4 inch (6 mm)
above combustible material or outer wrap of factory built
fi rebox.
Combustible facings must not extend behind the insert
surround. For non-combustible material specifi cations
refer to section 1.E.
Prepare the existing solid fuel masonry or factory built
non-combustible fi rebox for installation.
A. Inspection and Cleaning
Prior to installing the gas insert:
• Have the chimney and adjacent structure inspected
and cleaned by qualifi ed professionals. Hearth & Home
Technologies recommends that NFI or CSIA certifi ed
professionals, or technicians under the direction of certifi ed professionals, conduct a minimum of a NFPA 211
Level 2 inspection of the chimney.
• Replace component parts of the chimney and fi replace
as specifi ed by the professionals.
• Ensure all joints are properly engaged and the chimney
is properly secured.
• Ensure combustible mantel and surround clearances
comply with applicable codes and regulations for solidfuel fi replaces. In the absence of local or regional codes,
refer to NFPA 211.
• Ensure chimney is constructed of non-combustible
materials.
• Ensure chimney is clean and in good working order.
• Ensure that all chimney cleanouts fi t properly to prevent
air leakage into chimney.
D. Fireplace Conversion Notice
Permanently attach the label with the following warning to
the inside lower back of the fi replace fi rebox into which the
insert is being installed. Silicone or mechanical fasteners
may be required to properly secure the label.
WARNING! Risk of Fire! This fi replace has been con-
verted for use with a gas fi replace insert only and cannot
be used for burning wood or solid fuels unless all original
parts have been replaced, and the fi replace re-approved
by the authority having jurisdiction.
E. Electrical Outlet Box
An outlet box may be installed in a bottom back corner of
the existing solid fuel masonry or factory built fi replace to
power the appliance. Each insert ships standard with a
cord assembly to permit blowers or other optional accessories to be used. The accessories plug into the new outlet box or may be routed out onto the hearth to a nearby
outlet.
B. Flue Damper
Fully lock the solid fuel fi replace’s fl ue damper in the open
position, OR completely remove it.
C. Gas Line
Note: If the factory built fi replace has no gas access hole
provided, an access hole of 1 inch (25 mm) diameter or
less may be drilled through the lower sides or bottom of the
fi rebox in a proper workmanship - like manner. This access
hole must be plugged with non-combustible insulation after
the gas supply line has been installed.
• Install gas line into fi rebox cavity.
• Check local codes and gas line sizing requirements
following NFPA51. See Section 9.
• It is recommended that extra length of gas line be
installed within the existing wood burner or masonry
fi replace to allow removal of the insert for future servicing
needs.
The abbreviations listed in this vent table key are used in
the vent diagrams.
Description
Minimum Vertical Run Length 10 ft.
Maximum Vertical Run Length 50 ft.
Horizontal venting is NOT allowed.
Vertical terminations are measured to top of chimney.
This appliance is listed for use with LINK-DV systems
and components only. It is permissible to extend venting
above existing chimney (within specifi ed maximum verti-
cal limits) using SL-D series or Dura Vent GS series 4 in.
x 6-5/8 in. gas direct-vent pipe. Connection is made using DV-46DVA-GK. The vent must be terminated with the
cap supplied with the LINK-series vent kit.
WARNING! Risk of Fire/Explosion/Asphyxiation! Do
NOT connect this gas appliance to a chimney fl ue serving
a separate solid fuel or gas burning appliance.
• May impair safe operation of this appliance or other
appliances connected to the fl ue.
• Vent this appliance directly outside.
• Use separate vent system for this appliance.
CAUTION! ALL vent specifi cations MUST be followed.
This product is tested and listed to these specifi cations.
Appliance performance will suffer if specifi cations are not
followed.
B. Venting Components
CAUTION! Risk of Cuts/Abrasions/Flying Debris.
Wear protective gloves and safety glasses during installation. Sheet metal edges are sharp.
The vertical vent termination system installed on this model
includes:
• Flexible vent pipe for exhaust air (included with vent kit).
• One length of 3-inch fl exible vent pipe for combustion
air (included with vent kit).
• One pipe-to-cap adaptor (included with vent kit).
• One vertical termination cap (included with vent kit).
C. Connecting Vent Pipe
Reference instructions in the termination kit.
• Install the 3-inch fl exible vent pipe(s) down through the
chimney.
• Secure the exhaust fl exible vent pipe to the exhaust
starting collar on top of the appliance with three screws.
See Figure 8.1.
• Use 3 screws to attach the section of inlet air vent to
the inlet collar on the collar slide plate. See Figure 8.1.
NOTE: The collar slide plate may be removed from
appliance to aid installation.
NOTE: TO ACHIEVE OPTIMUM PERFORMANCE OF INSERT, MINIMIZE OR AVOID
BENDS IN EXHAUST VENT PIPE.
Page 23
CUT AND BEND
FLASHING AS NEEDED
TO FIT CHIMNEY
• Attach surround. Follow instructions for surround
installation included with the front.
• Push insert into the opening so that it tightly overlaps the
fi replace opening.
SEALANT
ADHESIVE
Figure 8.2
• Trim chimney top plate to minimize excess overhang or
bend over fl ue tile (see Figure 8.2).
• Place 3/8 inch bead of 300º F silicone on fl ue tile top.
D. Placing, Securing and Leveling the
Appliance
WARNING! Risk of Explosion/Combustion Fumes!
Connect vent sections per installation instructions.
• Connect exhaust vent pipe ONLY to exhaust starting
collar and termination cap center collar.
• Connect inlet air vent ONLY to inlet air collar on appliance
and the termination cap inlet air collar.
• DO NOT allow vent to sag below connection point to
appliance.
• Remove rear leveling legs from shipping position and
relocate to one of the positions shown in Figure 8.3.
Remove both screws that secure the leveling leg to the
side of the appliance. Turn the leveling leg around so
that the foot is facing out and downward. Line up the
two holes on the leg with the holes on the appliance and
secure with screws. See Figure 8.3.
• Install insert (without surround attached) into existing
fi replace while pulling collar slide plate forward.
• Install gas line into hole provided on side.
• If applicable install remote control wires into insert side
See Section 8.E.
• Secure collar slide plate to appliance by placing locking
handle into position with locking tabs (see Figure 8.1)
and secure with #8 screw.
• Level the appliance from side to side and front to back.
Adjust leveling bolts to desired vertical position so
appliance is level. Use the leveling bolts included with
the manual bag.
• A minimum 1/2 inch gap from the bottom of the appliance
to a metal surface is RECOMMENDED for optimal fan
performance. See Figure 5.1.
• Position any excess fl exible vent pipe back up into
chimney without sagging. Twist and push flex vent
together to shorten.
WARNING! Risk of Fire! Only an approved Hearth &
Home Technologies surround may be used to cover integral grills on solid fuel burning fi replaces. No other com-
ponents such as shrouds, sheetmetal plates, etc., may be
used to seal off vents.
WARNING! Risk of Explosion! Failure to position the
parts in accordance with these diagrams or failure to use
only parts specifi cally approved with this appliance may
result in property damage or personal injury.
REAR LEVELING LEGS
SHIPPED IN THIS POSITION
REAR LEVELING LEGS MAY BE RELOCATED
TO LOCATION A OR LOCATION B
If a remote control kit is used to control blower function,
the Auxiliary 300 module can only be placed in the control
cavity to the right of the control panel. See Figure 8.4.
AUXILIARY 300 MODULE
Figure 8.4 Location of AUX300 for Remote Control
Blower Function
For installation of termination cap see minimum vent
heights for various pitched roofs (see Figure 8.5) .
To install adaptor see Figure 8.6.
HORIZONTAL
OVERHANG
2 FT.
MIN.
GAS DIRECT VENT
TERMINATION CAP
20 INCHES MIN.
LOWEST
DISCHARGE
OPENING
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
X
12
ROOF PITCH
VERTICAL
WALL
IS X/ 12
CAUTION! Risk of Cuts/Abrasions/Flying Debris.
Wear protective gloves and safety glasses during installation. Sheet metal edges are sharp.
Damper Flashing Kit (Optional)
For use with LINK-DV30B, LINKSQ-DV30, LINK-DV430B or LINKSQ-DV4-30 Liner Kit.
Note: Damper may have to be removed to use this kit.
• Run fl ex liners through 3 in. holes in damper fl ashing.
• Attach damper fl ashing to fi rebox roof with self tapping
screws included in kit.
CLASS A PIPE
Roof Pitch H (Min.) Ft.
Flat to 6/12....................1.0*
Over 6/12 to 7/12 ........1.25*
Over 7/12 to 8/12 ..........1.5*
Over 8/12 to 9/12 ..........2.0*
Over 9/12 to 10/12 ........2.5*
Over 10/12 to 11/12 .....3.25
Roof Pitch H (Min.) Ft.
Over 11/12 to 12/12 .......4.0
Over 12/12 to 14/12 .......5.0
Over 14/12 to 16/12 .......6.0
Over 16/12 to 18/12 .......7.0
Over 18/12 to 20/12 .......7.5
Over 20/12 to 21/12 .......8.0
* 3 foot minimum in snow regions
Figure 8.5 Minimum Height from Roof to Lowest Discharge
Opening
Figure 8.6
To help eliminate cold air drafts, it may be necessary to place noncombustible insulation around the fl ues as they go though the damper.
Masonry
OR
Note: The LINK-DV4-30B and LINKSQ-DV4-30
systems REQUIRE this insulation.
Factory Built
Wood Burning
OPTIONAL LINK-ZC-ADPB
FOR USE WITH CLASS A
WOODBURNING PIPE
Figure 8.7
Note: Untwist the
pipe while extending it, to achieve full
30’ length.
Remove 18 inch x 18 inch fl ashing on cap by removing 3
screws. Connect both the LINK-ZC-ADPB to Class A Pipe
and the termination cap to the LINK-ZC-ADPB with the
self tapping screws provided.
• Gas line sizing requirements will be determined in ANSI
Z223.1 National Fuel Gas Code in the USA and CAN/
CGA B149 in Canada.
• Pressure requirements are:
Gas PressureNatural GasPropane
Minimum inlet pressure5.0 in. w.c.11.0 in. w.c.
Maximum inlet pressure10.0 in. w.c.13.0 in. w.c.
Manifold pressure3.5 in. w.c.10.0 in. w.c.
WARNING! Risk of Fire/Explosion! High pressure will
damage valve. Low pressure may cause explosion.
• Verify inlet pressures. Verify minimum pressures when
other household gas appliances are operating.
• Install regulator upstream of valve if line pressure is
greater than 1/2 psig.
WARNING
Fire Risk.
Explosion Hazard.
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.
Note: Have the gas supply line installed in accordance with
local codes, if any. If not, follow ANSI 223.1. Installation
should be done by a qualifi ed installer approved and/or
licensed as required by the locality. (In the Commonwealth
of Massachusetts installation must be performed by a
licensed plumber or gas fi tter).
Note: A listed (and Commonwealth of Massachusetts approved) 1/2 inch (13 mm) T-handle manual shut-off valve
and fl exible gas connector are connected to the 1/2 inch
(13 mm) control valve inlet.
• If substituting for these components, please consult
local codes for compliance.
C. Gas Connection
• Refer to Reference Section 14 for location of gas line
access in appliance.
• Gas line may be run through knockout(s) provided.
• The gap between supply piping and gas access hole may
be caulked with caulk with a minimum of 300ºF continuous
exposure rating or stuffed with non-combustible, unfaced
insulation to prevent cold air infi ltration.
• Ensure that gas line does not come in contact with outer
wrap of the appliance. Follow local codes.
• Pipe incoming gas line into valve compartment.
• Connect incoming gas line to the 1/2 in. (13 mm)
connection on manual shutoff valve.
WARNING! Risk of Fire/Explosion! Support control
when attaching pipe to prevent bending gas line.
• A small amount of air will be in the gas supply lines.
WARNING! Risk of Fire/Explosion! Gas build-up during
line purge could ignite.
• Purge should be performed by technician certifi ed by
NFI or factory-trained.
• Ensure adequate ventilation.
• Ensure there are no ignition sources such as sparks
or open fl ames.
Light the appliance. It will take a short time for air to purge
from lines. When purging is complete the appliance will
light and operate normally.
WARNING! Risk of Fire, Explosion or Asphyxiation!
Check all fi ttings and connections with a non-corrosive
commercially available leak-check solution. DO NOT use
open fl ame. Fittings and connections could have loos-
ened during shipping and handling.
WARNING! Risk of Fire! DO NOT change valve settings.
This valve has been preset at the factory.
D. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce burner orifi ce 4% for each 1000 feet
above 2000 feet.
• In the CANADA: Reduce burner orifi ce 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
NOTICE: This appliance must be electrically wired
and grounded in accordance with local codes or, in the
absence of local codes, with National Electric Code
ANSI/NFPA 70-latest edition or the Canadian Electric
Code CSA C22.1.
• This appliance comes standard with a 110-120 VAC cord
assembly which has a female plug in to accommodate
all control options and accessories. See Figure 10.1.
This is required for proper operation of the appliance
(IntelliFire Ignition). An outlet box may be installed in a
bottom back corner of the existing solid fuel masonry or
factory built fi replace to plug in the cord assembly, or the
supplied power cord may be routed out onto the hearth
to a nearby outlet.
• A 110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in compliance
with the applicable electrical codes, when it is installed in
locations such as in bathrooms or near sinks.
• Low voltage and 110-120 VAC voltage cannot be shared
within the same wall box.
WARNING! Risk of Shock or Explosion! DO NOT wire
110-120V to the valve or to the appliance wall switch. Incorrect wiring will damage controls.
• An IntelliFireTM Plus ignition system is standard with this
appliance.
B. IntelliFire™ Plus Ignition System Wiring
• Wire an outlet box (110-120VAC) in the bottom back
corner of the existing solid fuel masonry or factory built
fi replace to plug in the cord assembly. The supplied
cord assembly may also be routed out onto the hearth
to a nearby outlet.
WARNING! Risk of Shock or Explosion! DO NOT wire
IPI controlled appliance junction box to a switched circuit.
Incorrect wiring will override IPI safety lockout.
• Refer to Figure 10.1, IPI Wiring Diagram.
• This appliance is equipped with an IntelliFire™ Plus
control valve which operates on a 6 volt/1.5 AMP system.
• Plug the 6 volt transformer plug into the cord assembly to
supply power to the insert OR install 4 AA cell batteries
(not included) into the battery pack before use.
ON/OFF Switch
• An ON/OFF switch is included with the appliance
surround and should be attached to surround/facing.
(See Installation instructions for remote control/fronts).
• If desired an additional wall switch or thermostat may
be added to system as shown in Figure 10.1.
• This appliance may be used with a wall switch, wall
mounted thermostat and/or a remote control.
• To connect optional accessories, the supplied cord assembly should be used. See attached Figure 10.2 for
a wiring diagram for a blower or remote.
Wiring for optional Hearth & Home Technologies approved
accessories should be done now to avoid reconstruction.
Follow instructions that come with those accessories.
• Plug the cord into a convenient outlet.
• Must use cord supplied.
• An IntelliFire™ Plus Wireless Controls or WSK-21
wired wall switch may be used with the IntelliFire™
Plus Ignition System. Hearth & Home Technologies
recommends that IntelliFire™ Plus wireless controls be
used for their features and functionality with the IntelliFire™ Plus ignition system.
• A standard ON/OFF switch is compatible.
WARNING! Risk of Shock! Label all wires prior to disconnection when servicing controls. Wiring errors can
cause improper and dangerous operation. Verify proper
operation after servicing.
WARNING! Risk of Shock! Replace damaged wire with
type 105° C rated wire. Wire must have high temperature
insulation.
NOTE: IF ANY OF THE ORIGINAL
WIRE AS SUPPLIED WITH THE
APPLIANCE MUST BE REPLACED,
IT MUST BE REPLACED WITH TYPE
0
105
C RATED WIRE.
NOTE: USE ZIP TIES TO RESTRAIN
THE LOOSE WIRES UNDERNEATH
THE APPLIANCE AND KEEP THEM
AWAY FROM THE BLOWER WHEEL
(FAN BLADES).
WARNING! Risk of Fire! Comply with all minimum clearances to combustibles as specifi ed. Framing or fi nishing
material closer than the minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs,
concrete board, etc).
Clearance to combustible material under the insert is 1/4
inch (6 mm). Clearance from top of fi replace opening for
combustibles extending 12 inches max. is 12 inches.
• Use leveling legs to raise insert minimum 1/4 inch (6 mm)
above combustible material or outer wrap of factory built
fi rebox.
Combustible facings must not extend behind the insert
surround. For non-combustible material specifi cations
refer to section 1.E.
EXISTING NON-COMBUSTIBLE FACING
12 IN. MAX.
2 IN.
MAX.
10 IN. MIN.
12 IN. MIN.
Figure 11.1 Clearances to Mantels or other Combustibles
above Appliance
Remove shipping materials from inside or underneath the
fi rebox.
C. Clean the Appliance
Clean/vacuum any sawdust that may have accumulated
inside the fi rebox or underneath in the control cavity.
D. Accessories
Install approved accessories per instructions included
with accessories. Contact your dealer for a list of approved accessories.
WARNING! Risk of Fire and Electric Shock! Use ONLY
Hearth & Home Technologies-approved optional accessories with this appliance. Using non-listed accessories
could result in a safety hazard and will void the warranty.
E. Glass Rock Media Kit
A glass rock media kit is available for use with the COSMO-I30-C/COSMO-I35-C. Install glass rock media ac-
cording to instructions included with the kit.
WARNING! Risk of Explosion! Follow glass rock media
placement instructions. DO NOT place glass rock media
directly over burner ports. Improperly placed glass rock
media interfere with proper burner operation.
F. Glass Panel Instructions
1. Install back glass panel (see Figure 12.1). Bend retaining tab down to hold back glass panel in position (see
Figure 12.2).
2. Install left glass panel (see Figure 12.1). Install retaining bracket with the self-drilling screw provided to hold
the left glass panel in position (see Figure 12.2).
3. Install right glass panel (see Figure 12.1). Install retaining bracket with the self-drilling screw provided to
hold the right glass panel in position (see Figure 12.2).
WARNING! Risk of Asphyxiation! Handle fi xed glass
assembly with care. Inspect the gasket to ensure it is
undamaged and inspect the glass for cracks, chips or
scratches.
• DO NOTstrike, slam or scratch glass.
• DO NOToperate fi replace with glass removed, cracked, broken or scratched.
• Replace as a complete assembly.
Removing Fixed Glass Assembly
• The glass assembly fastens to the fi replace in four
places. Four of the fastening mechanisms are springloaded glass latches. An example of the glass latch
is shown in Figure 12.3.
• To release glass assembly, pull the two bottom
spring-loaded latches forward and allow them to retract away from the glass assembly. Slide the glass
assembly outward and downward until the top latches
disengage.
Replacing Fixed Glass Assembly
H. Air Shutter Setting
Air shutter settings should be adjusted by a qualifi ed ser-
vice technician at the time of installation. The air shutter is
set at the factory for minimum vertical vent run. Adjust air
shutter for longer vertical runs. See Figure 12.4.
NOTICE: If sooting occurs, provide more air by opening
the air shutter.
Figure 12.4 Air Shutter
• Tilt glass assembly toward fi replace and slide glass
assembly upward to engage top latches. Verify top
latches are fully engaged and then fasten the two
bottom latches.
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you
do experience a problem, this troubleshooting guide will assist a qualifi ed technician in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed technician. Contact your dealer to
arrange a service call by a qualifi ed technician.
Troubleshooting
A. IntelliFire™ Plus Ignition System
SymptomPossible CauseCorrective Action
1. Pilot won’t light.
The ignitor/module
makes noise, but no
spark.
2. Pilot won’t light,
there is no noise or
spark.
3. Pilot sparks, but
Pilot will not light.
A. Incorrect wiring.Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are
connected to correct terminals on module and pilot assembly.
B. Loose connections or electrical
shorts in the wiring.
C. Ignitor gap is too large.Verify gap of igniter to right side of pilot hood. The gap should be
A. No power, transformer installed
incorrectly, or depleted batteries.
B. A shorted or loose connection in
wiring confi guration or wiring har-
ness.
C. Improper wall switch wiring.Verify that 110-120 VAC power is “ON” to junction box.
D. Module not grounded.Verify black ground wire from module wire harness is grounded to
A. Gas supply.Verify that incoming gas line ball valve is “open”. Verify that inlet
Verify no loose connections or electrical shorts in wiring from module to pilot assembly. Verify connections underneath pilot assembly
are tight; also verify igniter and fl ame sense wires are not grounding
out to metal chassis, pilot burner, pilot enclosure, mesh screen if
present, or any other metal object.
approximately .17 in. or 1/8 in. (3 mm).
Verify that transformer is installed and plugged into module. Check
voltage of transformer at connection to module. Acceptable readings of a good transformer are between 6.4 and 6.6 volts DC. Battery power supply voltage must be at least 4 volts. If below 4 volts,
replace batteries.
Remove and reinstall the wiring harness that plugs into module.
Verify there is a tight fi t. Verify pilot assembly wiring to module. Re-
move and verify continuity of each wire in wiring harness. Replace
any damaged components.
metal chassis of appliance.
pressure reading is within acceptable limits.
B. Ignitor gap is too large.Verify gap of igniter to right side of pilot hood. The gap should be
C. Module is not grounded.Verify module is securely grounded to metal chassis of appliance.
D. Pilot valve solenoidVerify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module.
approximately .17 in. or 1/8 in. (3 mm).
If below 1.5 volts, replace module. If 1.5 volts or greater, replace
valve.
tinues to spark, and
main burner will not
ignite. (If the pilot
continues to spark
after the pilot fl ame
has been lit, fl ame
rectifi cation has not
occurred.)
A. A shorted or loose connection in
fl ame sensing rod.
B. Poor fl ame rectifi cation or contami-
nated fl ame sensing rod.
C. Module is not grounded.Verify module is securely grounded to metal chassis of appliance.
D. Damaged pilot assembly or con-
taminated fl ame sensing rod.
Verify all connections to wiring diagram in manual. Verify connections underneath pilot assembly are tight. Verify fl ame sense or ig-
niter wires are not grounding out to metal chassis, pilot burner, pilot
enclosure or screen if present, or any other metal object.
With fi xed glass assembly in place, verify that fl ame is engulfi ng fl ame sensing rod on left side of pilot hood. Flame sensing rod
should glow shortly after ignition. With a multi-meter, verify that
current in series between module and sense lead is at least 0.14
microamps. Verify correct pilot orifi ce is installed and gas inlet is set
to pressure specifi cations. Polish fl ame sensing rod with fi ne steel
wool to remove any contaminants that may have accumulated on
fl ame sensing rod.
Verify that wire harness is fi rmly connected to the module.
Verify that ceramic insulator around the fl ame sensing rod is not
cracked, damaged, or loose. Verify connection from fl ame sensing
rod to white sensor wire. Polish fl ame sensing rod with fi ne steel
wool to remove any contaminants that may have accumulated on
fl ame sensing rod. Verify continuity with a multi-meter with ohms set
at lowest range. Replace pilot if any damage is detected.
LINK-DV30B: Masonry 3 inch fl ex liner kit. Expands to 30
feet. Includes: two liners, termination cap and fl ashing.
LINK-DV4-30B: Masonry 3 inch fl ex liner kit. Expands to 30
feet and 4 feet respectively. Includes: two liners, termination
cap and fl ashing.
LINKSQC-DV30, LINKSQB-DV30: Masonry 3 inch fl ex liner
kit. Expands to 30 feet. Includes: two liners, termination
cap and fl ashing.
LINKSQC-DV4-30, LINKSQB-DV4-30: Masonry 3 inch
fl ex liner kit. Expands to 30 feet and 4 feet respectively.
Includes: two liners, termination cap and fl ashing.
LINK-ZC-ADPB
DV-46DVA-GK
LINK-DV30B
LINK-DV4-30B
Figure 14.2 Direct Vent Flex Liner Kits
LINKSQC-DV30 (COPPER)
LINKSQB-DV30 (BLACK)
LINKSQC-DV4-30 (COPPER)
LINKSQB-DV4-30 (BLACK)
Direct Vent Flex Liner Accessory Kits (see Figure 14.3).
LINK-ZC-ADPB: Zero clearance chimney adapter.
DV-46DVA-GK: Adapter kit - It is permissible to use DV46DVA-GK to connect collinear fl ex vent to SL-D vent pipe
to extend the run.
FLEX3-30: One 3 inch fl exible liner expands to 30 feet.
FLEX-CNCT: Connector kit - 3 inch liner to 3 inch liner,
one connector per kit.
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers.
Provide model number and serial number when requesting service parts from your dealer or
distributor.
ITEMDESCRIPTIONCOMMENTSPART NUMBER
5.1
Orifi ce NG (#42C)
Orifi ce LP (#54C)582-853
Orifi ce NG (#38C)
Orifi ce LP (#52C)582-852
COSMO-I30-C
COSMO-I35-C
582-842
582-838
Stocked
at Depot
5.2Flexible Gas Connector 7000-156Y
5.3
Pilot Assembly NG2090-012Y
Pilot Assembly LP 2090-013Y
5.4Pilot Bracket2239-112
5.5Pilot Sleeves2206-151
5.6Grommet2118-420
5.7Control Panel Bracket2205-128
5.8Valve Bracket 2205-146
5.9Flex Ball Valve Assembly 302-320AY
5.10
Valve NG2166-302Y
Valve LP2166-303Y
5.11Brass ConnectorPKG of 5303-315/5Y
5.12
5.13
Remote Wire Assembly2103-013
Jumper wire2187-198
5.14**Battery Pack2166-323Y
5.15Wire Assembly2166-304Y
5.16Transformer2326-131Y
5.17Control Module2166-307Y
5.17Temp Sensor Switch046-018AY
**Fuse for battery pack can be sourced locally, not a warranty item. Specs are 250v, 1A fuse, 3/4” long
Additional service part numbers appear on following page.
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
This product may be covered by one or more of the following patents: (United States) 5601073, 5613487, 5647340,
5890485, 5941237, 6006743, 6019099, 6053165, 6145502, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122,
7098269, 7258116, 7470729, 8147240 or other U.S. and foreign patents pending.