INSTALLATION &
OPERATION MANUAL
Packaged Thru-the-Wall Heat Pump
RPHE-093G Series
Heat Controller, Inc. • 1900 Wellworth Ave. • Jackson, MI 49203 • (517)787-2100 • www.heatcontroller.com
Heat Controller, Inc. OWNER’S MANUAL Packaged Thru-The-Wall Heat Pump
Do not dispose this product as unsorted municipal waste.
Collection of such waste separately for special treatment is
necessary.
The figures in this manual may be different with the material objects, please refer
to the material objects for reference.
ALWAYS MAKE SURE THAT THIS MANUAL REMAINS
WITH THE RPHE-093G PACKAGED THRU-THE-WALL
HEAT PUMP OR OWNER OF THE PRODUCT.
READ THIS MANUAL BEFORE INSTALLING,
OPERATING, OR PERFORMING MAINTENANCE ON
THE RPHE-093G PACKAGED ROOM AIR HEATPUMP
UNIT.
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Packaged Thru-The-Wall Heat Pump OWNER’S MANUAL Heat Controller, Inc.
INSTALLATION OF THE PIPES
FITTING THE UNIT ON THE BRACKET
INTRODUCTION OF LCD ICONS
ON BOARD CONTROL FUNCTION
HEATING MODE AND SUPER HEATING MODE REFERENCE
INSTALLING AND CHANGING THE BATTERIES
INSTALLATION TEMPLATE FOR WALL DRILLING
INDEX
RPHE-093G PACKAGED THRU-THE-WALL HEAT PUMP UNIT
Packaged Thru-The-Wall Heat Pump OWNER’S MANUAL Heat Controller, Inc.
1.1 INTRODUCTION
Do not dispose of any packaging until
installation of the unit is completed.
After having removed the packing, check
that all the contents are intact and complete.
See list of accessories. In the event of
missing parts, contact your retailer.
This unit has been designed to heat or cool
the air of a room and should only be used for
this purpose.
The manufacturer cannot be held liable for
damage caused to property or injury to
persons or animals due to incorrect
installation, regulation and maintenance or
improper use.
This unit contains R410A refrigerant. At the
end of its life, the disposal of this unit must
be in accordance with the regulation
governing the recycling of this product.
Please contact your local authority for
regulatory advice.
Do not switch on before having totally
assembled the unit and before installing in
its correct operating position.
Before starting the appliance, check that it is
correctly earthed, according to the
legislation in force in the country concerned.
1.2 IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances, basic safety
precautions should always be followed:
Do not place objects on the product or allow
objects to obstruct the inlet or outlet
openings.
Extreme care should be taken when any
product is used by, or near children and
pets, and whenever the product is left
operating and unattended.
Before operating the product remove the unit
from its packaging and check it is in good
condition.
Do not operate any product with a damaged
cord or plug, or after the unit malfunctions,
has been dropped, or damaged in any
manner.
Do not pull, remove or twist the power cord,
even if disconnected from the main electrical
supply.
Never place the power cord under a carpet
or rug or other location where it creates a
tripping hazard.
Do not attempt to repair or adjust any
electrical or mechanical functions on this unit
as this may void warranty.
Always operate the product from a power
source of the same voltage, frequency and
rating as indicated on the product
identification plate.
This unit is not intended for use in wet or
damp locations.
Do not place the unit near an open flame,
cooking or heating appliance, or hot surface.
Do not operate the unit in areas where
gasoline or other flammables are used or
stored.
Do not carry out any cleaning or
maintenance or access internal parts until
the unit has been disconnected from the
main electrical supply.
Do not alter the safety or regulating devices
without the permission and instructions of
the manufacturer.
Repair or maintenance work must be carried
out by an authorized servicer in compliance
with the instructions given in this booklet.
Do not alter the appliance. Since
hazardous situations could be created, the
manufacturer of the appliance will not be
liable for any damage or injury caused.
This instruction booklet is an integral part of
the appliance and should therefore be
carefully preserved and always accompany
the appliance in the event of transfer to
another owner or another installation.
1. GENERAL INFORMATION
1. GENERAL INFORMATION
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Heat Controller, Inc. OWNER’S MANUAL Packaged Thru-The-Wall Heat Pump
1. FASTENING BRACKET
2. REMOTE CONTROL
3. REMOTE CONTROL HOLDER
4. DRAINAGE PIPE
5. EXTERNAL GRATING x2
6. AIR DISCHARGE PIPE (6.30in)
7. AIR INTAKE PIPE (5.91in)
8. SCREWS KIT
9. GRATING FIXING CORD x2
10. INSTRUCTION MANUAL
11. INSTALLATION TEMPLATE FOR WALL
DRILLING (See page 19)
12. 6.30in RING
13. 5.91in RING
14. FRESH AIR PIPE
15. METAL GRILLE x2
This product has been manufactured to comply
with ETL.
Waste electrical products should not be disposed
of with household waste. Please recycle where
facilities exist. Check with your Local Authority or
retailer for recycling advice.
Any batteries used in the remote control
contain materials, which are hazardous to the
environment. They must be removed from the
remote control when they reach the end of
their life and disposed of responsibly.
1.3 RECEIVING THE GOODS
The unit is delivered in a protective packaging and
is accompanied by an instruction manual. This
manual is an integral part of the unit and should
therefore be carefully read and preserved. When
the unit is unpacked, please check that the unit
and accessory pack are complete and
undamaged.
1.4 HANDLING
Be fully aware of the weight of the unit
before attempting to lift it. Take all necessary
precautions to avoid damaging the product
or causing personal injury.
It is advisable to remove the packaging only
when the unit has been located in the
installation position.
Carefully remove the adhesive strips
positioned on the unit.
Packaging components must be disposed
correctly and not left within reach of children,
since they are a potential source of danger.
1.5 LIST OF ACCESSORIES (P0)
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Packaged Thru-The-Wall Heat Pump OWNER’S MANUAL Heat Controller, Inc.
Electric heater capacity (Btu/h)
Power input in cooling (W)
Power input in heating (W)
Power input for Electric heater (W)
Dehumidification capacity *(gal/h)
Noise level outdoor dB(A)
Inlet/Outlet hole diameter (in)
Fresh air pipe diameter (in)
1.6 TECHNICAL FEATURES (P1, P2)
ALL PERFORMANCE DATA AND SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE
STANDARD TEST OPERATING CONDITIONS IN COOLING AND DEHUMIDIFICATION MODE
Inside 80°F DB; 67°F WB
Outside 90°F DB; 75°F WB
STANDARD TEST OPERATING CONDITIONS IN HEATING MODE
Outside 47°F DB; 43°F WB
Inside 68.0°F DB;
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Heat Controller, Inc. OWNER’S MANUAL Packaged Thru-The-Wall Heat Pump
2.1 POSITIONING THE UNIT (P3)
To maintain the best performance from your unit
and to prevent breakdowns or hazards, you must
position it correctly. Please follow the guidelines
and instruction below in full, as failure to do so
could cause potential installation problems.
The unit must be installed on an exterior wall
that has access to outside air with a
minimum of 6-1/2 feet outside clearance.
The unit must be fitted leaving space around
the unit as illustrated in the installation
template.
The wall on which the unit is installed must
be sturdy and able to withstand the weight of
the unit.
After determining the best place for installation as
described above, please check to ensure that the
wall can be drilled in the chosen area without
interfering with other structures or installations
(beams, studs, pipes, wires, etc.).
Please also ensure that there are no obstacles on
the outside of the wall, which may obstruct air
circulation through the drilled holes, for example:
plants and their leaves, fences, drain pipes,
overflows and gratings, etc.). Any obstruction
could interfere with the correct performances of
the unit.
2.2 PAPER TEMPLATE (P4)
Fasten the template to the wall once the following
guidelines have been checked.
Do not drill any holes until you are
completely confident that there are no
obstacles in the area you wish to drill and
there are no obstructions, which could be
hidden by the construction of the wall, for
example: electrical wiring water, gas pipes
or supporting lintels or beams.
Ensure that a level is used, as the unit must
be level.
2. INSTALLATION
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Packaged Thru-The-Wall Heat Pump OWNER’S MANUAL Heat Controller, Inc.
DRAINAGE HOLE (P13)
This unit has two alternative drainage methods to
manage condensate. Before installing the unit,
choose the most suitable method for your
application. There are 2 drain connections on the
unit, one is vertical to the floor which is named “A”
and the other one is horizontal to the floor which is
named “B” as shown in P13.
Method “A”: Employing this method allows the
condensate to drain to the outdoors. Begin by
drilling a hole through the wall measuring Ø1-1/4”
in the position shown on the paper template.
Drainage occurs by gravity, thus it is essential to
have a minimum downward slope of at least 3
degrees throughout the drain line’s length.
Connect the drain pipe (from soft terminal) to the
unit (hole “A”) after unplugging the black rubber
cap (see picture P13). Note: If method “A” is
used, do not unplug the black rubber cap for
drainage hole “B”.
Method “B”: Drainage occurs indoors to an
external floor drain, water tank, or sump pump.
Unplug the black rubber cap of system “B” (see
picture P13), then connect the drain pipe (from
soft terminal) to the unit hole “B” after unplugging
the black rubber cap. Place the hard terminal into
a water tank, floor drain, or sump pump. Note: If
system “B” is used, do not unplug the black rubber
cap for drainage hole “A”
2.3 DRILLING THE WALL (P5)
Please note: If you are drilling the hole above
ground floor level, please ensure while the holes
are drilled the outside area is supervised, until
drilling has been completed.
INTAKE AND OUTLET AIR HOLES, FRESH AIR
HOLE AND CONDENSATE DRAIN HOLE
This operation should be carried out using the
proper tools (diamond tip or core borer’s drills with
high twisting torque and adjustable rotation
speed).
Fasten the template to the wall taking care to
check the distance from the floor or ceiling.
Keep it horizontal by using a level.
Use a pilot drill to mark the centre of each
core hole to be drilled, and then use a
Ø6-3/8” core boring head to drill the two
holes for intake and outlet the air.
Use a pilot drill to mark the centre of the core
hole to be drilled, and then use a Ø2-1/8”
core boring head to drill the hole for fresh air.
Use a pilot drill to mark the centre of the core
hole to be drilled, and then use a Ø1-1/4”
core boring head to drill the hole for
condensate drain
All holes should be drilled in one operation.
For detail holes sizing and dimension for the
holes, please refer to the template on page
22.
It is recommended that the holes must have a
slightly downward slope of 3-5 degree to prevent
any backflow of water in the pipes.
2. INSTALLATION
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