Heat Controller Comfort Air User Manual

Installation & Operations Manual

Model No., No. de Modelo, N° de modèle

Serial No., No.de Serie, N° de série

Date of Purchase, Fecha de Compra, Date d’achat

For Future Reference

Write down the model and serial numbers

The model and serial numbers can be found on the side of the cabinet near the control panel. Use these numbers in any correspondence or service calls concerning your air conditioner.

Para referencia futura

Escriba el número de modelo y de serie

El número de modelo y de serie se encuentran en el costado del gabinete cerca del panel de control. Use estos números en toda la correspondencia o llamadas de servicio relacionadas con su acondicionador de aire.

Pour consultation ultérieure

Inscrivez les numéros de modèle et de série

Noter ci-contre les numéros de modèle et de série (on les trouve sur le côté de la grille décorative avant, près du tableau de commande). Communiquer ces numéros lors de toute correspondance ou appel au service après-vente ayant trait au climatiseur.

ENGLISH

Important Safety Instructions .................................. 2

Installation

Window installation .............................................. 3

Operation

Electronic controls ................................................ 5

Cleaning the air ﬁlter ..............................................7

Service/Troubleshooting .......................................... 7

Warranty.................................................................. 8

ESPAÑOL

Instrucciones importantes de seguridad .................. 9

Instalación

Instalación en la ventana .................................... 10

Funcionamiento

Controles electronicos ...................................... 12

Limpieza del ﬁltro del aire.................................. 14

Servicio/Localización y Solución de averías .......... 14

Garantía ................................................................ 15

FRANÇAIS

Directives de sécurité important .......................... 16

Installation

Installation dans une fenêtre .............................. 17

Utilisation

Commandes électronique .................................. 19

Nettoyage du ﬁltre à air ...................................... 21

Dépannage/Guide de diagnostic............................ 21

Garantie ................................................................ 22

Room air conditioners for double hung windows

Acondicionadores de aire para ventanas de guillotina

Climatiseurs – Installation dans une fenêtre à guillotine

23-11-2219N-003

INSTALLATION

Warning

WARNING

• Do not remove or modify this plug

• Do not use as an on/off switch

• Do not use outdoors

• Do not push furniture against or place

furniture on the electrical cord. This can trip the test switch and/or damage the cord and become a potential condition for arcing

• Do not attempt to repair the cord. If the cord requires replacement, call an authorized servicer.

• The Arc Detection Device is not a Ground Fault Interrupter and should not be used as such

• The Arc Detection Device contains an electronic circuit board and should not be submerged or exposed to water spray

Resetting

If the Arc Detection Device has tripped, the reset button will pop up.

Follow these steps to reset the Arc Detection Device:

1. Unplug unit from electrical outlet

2. Press the reset button

3. Plug the unit back into electrical outlet

4. Check to see if power has returned to the unit

Testing

You should test the Arc Detection Device equipped power cord monthly, after every major electrical storm, or if power to your Room Air Conditioner has been interrupted.

Follow these steps to test the Arc Detection Device:

1. Unplug unit from electrical outlet

2. Press the reset button

3. Plug the unit back into electrical outlet

4. Press test button. Unit should trip and reset

button will pop up.

5. Press reset button again for use

If above test fails, stop using the air conditioner and contact customer service.

Power Cord with Arc Detection Device

The power cord supplied with this air conditioner is equipped with an Arc Detection Device designed to shut off power to the unit when it senses an arc fault condition. An arc fault is an unintentional electrical discharge that occurs when electrical products or wires are damaged, aged, or improperly used. An arc fault can be potentially hazardous if left undetected.

Electrical Shock Hazard

• Plug unit only into a grounded

electrical outlet.

• Do not use an extension cord or plug

adapter with this unit.

• Do not operate unit with decorative front

or ﬁlter removed.

• Failure to follow these precautions could result in electrical shock, ﬁre or personal injury.

• If the air conditioner has a serial plate rating of 115 volts and greater than 7.5 amps, it must have its own fuse or circuit breaker, and no other device or unit should be operated on that fuse or circuit breaker.

• If the air conditioner has a serial plate rating of 230 volts, it must have its own fuse or circuit breaker, and no other device or unit should be operated on that fuse or circuit breaker.

• We recommend that a qualiﬁed electrician install unit in accordance with the National Electrical Code and local codes and ordinances.

• Use copper conductors of correct wire gauge and protector size only.

• Do not alter cord or plug end. Do not remove warning label on cord.

Important Grounding Requirements

• Air conditioner has a three-prong grounding plug on the power supply cord, which must be plugged into a properly grounded three-prong wall receptacle for your protection against possible shock hazard. For models up to and including

7.5 amperes, use a grounding type wall receptacle to match the cord plug.

• For models above 7.5 amperes use a single outlet grounding type wall receptacle to match the cord plug.

Additional Safety Precautions

• Do not cut, alter or remove any of the

expanded polystyrene (styrofoam) inside this air conditioner.

• Do not store or use gasoline or other

ﬂammable vapors and liquids in the vicinity of this or any other appliance. The fumes can create a ﬁre hazard or explosion.

• Do not introduce objects in the air

discharge area. This could cause permanent damage.

• Do not pour liquids on the air

conditioner as this could cause a malfunction. With the unit unplugged, use a damp cloth for cleaning the unit.

• Do not use strong solvents to clean

the air conditioner.

• Clean the air conditioner ﬁlter every two weeks to avoid overheating caused by air obstruction. Do not operate without ﬁlter.

• Do not obstruct the air intake area of your air conditioner, as this could cause overheating, thus activating the unit’s security switch and shutting off the unit.

• Do not block air circulation to outside louvers of cabinet.

• Do not block air ﬂow inside with blinds, curtains, or furniture, or outside with shrubs, enclosures, or other buildings.

• Do not run the air conditioner with an outside protective cover in place. This could result in ﬁre or mechanical damage within the air conditioner.

• Depending on the model, your air conditioner may weigh as much as 95 pounds. To insure safe handling, obtain the necessary help to lift and position the unit during installation and removal.

• Handle air conditioner with care. Wear protective gloves whenever lifting or carrying the unit.

• Carefully inspect the location where the air conditioner will be installed. Be sure it will support the weight of the unit over an extended period of time.

250V

30A

250V

15A

125V

15A

250V

20A

Warning

Do not operate this air conditioner without proper time delay circuit protection (circuit breaker or fuse). Refer to serial plate for proper power supply requirements.

Recommended Wire Sizes

(As installed per building code) : PROTECTOR SIZEWIRE GAUGE

15 AMP #14 MINIMUM 20 AMP #12 MINIMUM 30 AMP #10 MINIMUM

ELECTRICAL REQUIREMENTS

& SAFETY PRECAUTIONS

INSTALLATION

Window Requirements

1. Air conditioner is factory prepared for installation in standard double hung window (air

conditioner cannot be installed in other types of windows without modiﬁcation, consult with a qualiﬁed installation serviceman).

2. Install the air conditioner in a window where there will be enough clearance around the cabinet to allow ample circulation of air through the unit.

3. All supporting parts should be secured to ﬁrm wood, masonry or metal.

Unit & Window Size

1. If your air conditioner cabinet is 20” wide, it will ﬁt window openings 23 7/8” to 39” in

width. Minimum opening height is 12 3/4” from bottom of sash to sill. Removal of both ﬁller panels permits installation in windows with a minimum opening width of 20 1/4”. This size unit requires one leveling bracket (Fig. 1).

2. If your air conditioner cabinet is 23 3/4” wide, it will ﬁt window openings 27 5/8” to 39” in width. Minimum opening height is 16” from bottom of sash to sill. Removal of both ﬁller panels permits installation in windows with a minimum opening width of 24”. This size unit requires two leveling brackets (Fig. 2).

Attach Filler Panels

On some models...

1. Attach ﬁller panels to the existing holes in the cabinet using the supplied screws (Fig. 3).

Installation in Normal Width Window

1. Open and mark center line of window. Depending on the size of your unit, attach one

leveling bracket on the center line of the window or one 8” to the right and one 8” to the left of the center line. Brackets may be attached to window sill in either direction for maximum support, depending on the depth of the window sill.

2. Mark line 1 1/4” from edge of window sill and fasten leveling bracket with 1” long wood screws at mark through larger holes in bracket (Fig. 4).

3. Screw leveling bolt in 3/8” threaded hole of leveling bracket and adjust so bolt is 1/4” below top of window sill (Fig. 5).

4. Repeat steps 2 and 3 for second leveling bracket, if required.

Bottom bar CabinetScrews

Top bar

Filler panel

⁄8” to 39”

⁄4”

min.

275⁄8” to 39”

16”

min.

Leveling bolt Leveling bracket

3/8” threaded hole1” long

wood screw

OUTSIDE VIEW

1 1/4” space

Sill edge

1/4”

SIDE VIEW

1 1/4” space

Sill edge

Screw

Tools Needed

Screwdrivers

Ruler or tape measure

Level

Pencil

WINDOW INSTALLATON

INSTALLATION

Lower window sash

Top bar

Level

Window sill

Bottom bar

Leveling bracket

SIDE VIEW

1 1/4” space

Sill edge

Screw

Filler panel

5/8” wood screws

Lower window sash

Upper window sash

Window sill

Plastic foam seal

INSIDE VIEW

5. Keeping a ﬁrm grip on air conditioner, carefully center air conditioner in window opening with the bottom bar sitting behind window sill. Be sure cabinet maintains an outward pitch. Air conditioner should slant slightly downward on the outside as shown by half a bubble off on a carpenter’s level. This outward pitch prevents water from entering the room (Fig. 6).

6. Close window until it touches behind air conditioner top bar. Slide ﬁller panels outward until they touch window sash tracks. (Do not release grip on air conditioner until lower window sash is in ﬁnal position)

(Fig. 7).

7. Secure top of ﬁller panels by driving 5/8” long wood screws through top mounting holes into window sash (Fig. 7).

8. Secure bottom of ﬁller panels by driving 5/8” long screws into window sill through ﬁller panel tabs (Fig. 7).

9. Cut plastic foam seal to width of window and install between upper and lower window sash (Fig. 7).

10. Use sealant to ﬁll any minor openings.

Installation in Minimum Width Window

1. Remove both ﬁller panels from air

conditioner cabinet (Fig. 3).

2. Refer to steps 1 through 7 of preceding instructions (Pgs. 4 & 5).

3. Close window until it touches behind air conditioner top bar (Fig. 6).

4. Fasten lower window sash to window frame (use ﬁnishing nails, wood screws, or “L” brackets) (Fig. 7).

5. If ﬁller is required on sides of air conditioner, cut plastic foam seal to size and ﬁll both sides.

6. Cut plastic foam seal to width of window and install between upper and lower window sash (Fig. 7).

7. Use sealant to ﬁll any minor openings.

Consult your authorized dealer or importer for alternative installation instructions.

CAUTION

Do not drill a hole in bottom pan. Unit is designed to operate with approximately 1/2”of water in bottom pan.

WINDOW INSTALLATON

OPERATION

Power Control

The Power Control turns the unit on and off.

Set Temperature/Timer Display

Shows the set temperature when the unit is in operation and hours when the timer is being set. THE TEMPERATURE DISPLAY ONLY SHOWS THE SET TEMPERATURE, NOT

THE ACTUAL ROOM TEMPERATURE.

Temperature/Timer Hour Controls

These buttons are used to raise or lower the set temperature in increments of 1° from 66°F to 88°F. By depressing both buttons at once, the display will toggle between Celsius and Fahrenheit. When the timer is being set, these buttons are used to change the hour setting in increments of 1 from 00 to 24.

Mode Control

A green light will indicate which mode is currently being utilized.

Cool Mode – The unit will circulate and cool the air. Heat Mode (Heat Models Only)– The unit will circulate and heat the air.

Heater Safety Feature- When heater is powered off, low fan will automatically stay on and run for 60 seconds to ensure the removal of residual heat, meanwhile, the Low Fan LED blinks until the low fan stops.

Fan Mode – The unit will only circulate the air. Energy Saver Mode –

(The energy saver mode is designed to operate with Cool mode only) The fan will switch from the set fan speed to LO whenever the compressor turns off in response to the thermostat. When the compressor cycles back on, the unit will return to the original fan setting.

Fan Speed Control

High, Medium*, Low and Auto

The settings are adjusted with the Fan Speed Control, each time the button is depressed it changes the setting. A green light will indicate which setting is currently being used.

When the AUTO feature is selected while the air conditioner is in the COOL or HEAT mode, the fan speeds will change automatically as the temperature in the room changes.

COOL Mode

• 7° or more above the set temperature will use HI FAN.

• 4° or less above the set temperature will use LO FAN.

HEAT Mode (Heat models only)

• 9° or more below the set temperature will use HI FAN.

• 4° or less below the set temperature will use LO FAN.

*MEDIUM FAN NOT available on HEAT models.

Set Temperature/Timer Display

Temperature/Timer Hour Controls

Timer Control

Fan Speed Control

Mode Control

Power Control

Built-in three minute timing delay. If this electronic unit will not respond to touch pad or

remote control commands, it is necessary to unplug the unit from the electrical outlet for ﬁve seconds and then plug the unit back in.

Auto restart feature: In the event of a power failure, this feature allows the unit to resume operation once power has been restored, retaining the most recent settings. Upon restoration of power, the timer mode may need to be reset if being utilized.

CAUTION

Heat/Cool models or units with electric heat are designed to be used only as a supplemental heat source.They should be used in addition to regular heating systems and never as the primary source of heat.

OPERATION

The functions work the same as your air conditioner’s touch controls.

Air Conditioner Remote Control

Remove the back cover and insert the batteries with the poles (+) and (-) in the correct position.

CAUTION

• Use only AAA or IEC R03 1.5V batteries.

• Remove the batteries if the remote controller is not used for a month or longer.

• Do not attempt to recharge the supplied batteries

• All batteries should be replaced at the same time.

• Do not dispose of the batteries in a ﬁre as they may explode.

• Do not mix old and new batteries.

• Do not mix alkaline, standard (carbon - zinc), or rechargeable (nickel-cadmium) batteries.

• Do not install the batteries with the polarity (+/–) reversed.

• Keep batteries and other things that could be swallowed away from young children. Contact a doctor immediately if an object is swallowed.

Timer Control

The timer can be set to either turn the unit on or off.

To turn the unit on using the Timer:

Depress the timer key when the power is off, the display will read 00. Adjust to the desired number of hours before TURN ON using the up/down arrows.

•The display will show the time by hours left until TURN ON.

•To Turn the timer off, depress the timer key.

•A green light next to the Timer Control indicates that the timer is set.

To turn the unit OFF using the Timer:

Depress the timer key when the power is on, the display will read 00. Adjust to the desired number of hours before TURN OFF using the up/down arrows. The display will automatically go back to the set temperature after 10 seconds.

•To display the amount of time left until TURN OFF, depress the timer button once.

•To turn the TIMER OFF, depress the timer button twice.

•A green light next to the Timer Control indicates that the timer is set.

Set Temperature/Timer Display

Temperature/Timer Hour Controls

Timer Control

Fan Speed Control

Mode Control

Power Control

ELECTRONIC CONTROLS

AAA

IEC R031.5V

+ -

AAA

IEC R03

1.5V

SERVICE

Adjustable louvers

Air ﬁlter

Proper use and care of your air conditioner will help ensure longer life of the unit. It is recommended to annually inspect and clean the coils and condensate water passages. Expense of annual inspection is the consumers’ responsibility.

Directing Airﬂow

Unit is engineered with adjustable louvers to direct discharge airﬂow. Louvers are manually adjusted by moving levers in direction of desired airﬂow (Fig. 8).

Cleaning Air Filter

Clean the ﬁlter every two weeks

1. Turn unit OFF.

2. Remove the air ﬁlter by grasping the top corners and pulling it up and out

of the unit (Fig. 8).

3. Wash in hot soapy water, rinse and shake dry.

4. Replace the ﬁlter, with the front of the ﬁlter toward you.

5. To dry the ﬁlter thoroughly, run your unit for a few minutes. Remember,

only a clean ﬁlter works properly and delivers top performance.

CAUTION

Before cleaning or servicing this unit, it is recommended that the unit be disconnected from any electrical supply outlet.

CAUTION

Failure to keep air ﬁlter clean will result in poor air circulation.

DO NOT operate without ﬁlter. This can render the unit inoperative.

Occurrence Possible Cause Solutions

Air conditioner will not operate • Wall plug disconnected. ✔ Push plug ﬁrmly into wall outlet.

• House fuse blown or circuit breaker tripped. ✔ Replace fuse with time delay type

or reset circuit breaker.

• Power control in OFF position. ✔ Turn power control to ON.

• Unit accidentally turned off by moving the ✔ Wait approximately 3 minutes.

thermostat to a higher temperature and then Listen for the compressor to start. immediately turned back to a colder position.

• Unit turned off and then on too quickly. ✔ If air conditioner is turned off,

wait 3 minutes before restarting.

• Thermostat set too low for cooling. ✔ Adjust thermostat to higher setting for cooling.

Air from unit does not • Selector in fan position. ✔ Set mode to cool position. feel cold enough • Thermostat set too warm. ✔ Set thermostat to colder temperature.

• Room temperature below 70°F. ✔ Cooling may not occur until room

temperature rises above 70°F.

Air conditioner cooling, • Outdoor temperature below 70°F. ✔ To defrost the coil, set selector to FAN position. but room is too warm — Then, set thermostat to warmer position. ice forming on cooling coil • Dirty air ﬁlter — air restricted. ✔ Clean ﬁlter. See “Cleaning the Air Filter” section. behind decorative front To defrost, set selector to FAN.

• Thermostat set too cold for nighttime cooling. ✔ To defrost the coil, set selector to FAN position.

Air conditioner cooling, • Dirty air ﬁlter — air restricted. ✔ Clean air ﬁlter. Refer to“Cleaning the air ﬁlter” but room too warm — section (above). NO ice forming on cooling coil • Thermostat set too warm. ✔ Set thermostat to colder setting. behind decorative front • Fan selector set on LOW. ✔ Set fan speed selector to HIGH

for maximum cooling.

Noise when unit is cooling • Air movement sound. ✔ The sound of rushing air is normal. If too loud,

turn selector to lower fan setting.

• Sound of fan hitting water-moisture ✔ This is normal when humidity is high.

removal system. Close doors, windows and registers.

• Window vibration — poor installation. ✔ Refer to installation instructions —

check with installer.

Water dripping inside • Improper installation. ✔ Tilt air conditioner slightly to the outside to when unit is cooling allow water drainage. Refer to installation

instructions — check with installer.

Water dripping outside • Unit removing large quantity of moisture ✔ This is normal during excessively humid days. when unit is cooling from humid room.

Troubleshooting Guide

TROUBLESHOOTING

Insufﬁcient Cooling

•Shut all windows and doors in room.

• Remove any obstructions from inside and outside louvers.

• Inspect ﬁlter and clean if dirty.

• Under certain conditions the cooling coils directly behind the ﬁlter, may ice up and block the airﬂow. This is a common occurrence in air conditioners caused when the outside temperature drops below 70°F (21°C) while the humidity remains high. If this happens, simply turn the unit off and allow the ice to melt, then resume normal operation.

Service

To save time and expense, check the following before calling an authorized service station.

Note: Before calling for service, carefully read the Installation and Operating Instructions booklet. Then if you need service:

1. Call 1-800-332-6658 for an authorized servicer and advise them of model number, serial number, date of purchase and nature of complaint. Service will be provided during normal working hours. Contact your dealer for the name of an authorized servicer, if unknown to you.

2. If your dealer is unable to give you the name of a servicer or if you need other assistance, call the following toll-free number for the name of an authorized servicer or authorized parts distributor:

1-800-332-6658

or you may write:

Heat Controller Inc.

1900 Wellworth Ave. Jackson, MI 49203 É.-U.

Proof of Purchase Date

It is the responsibility of the consumer to establish the original purchase date for warranty purposes. We recommend that a bill of sale, cancelled check, or some other appropriate payment record be kept for that purpose.

For additional questions please call 1-517-787-2100

or e-mail: customerservice@heatcontroller.com or techservice@heatcontroller.com

For Models Installed in North America - If Service or Parts are Required First, make the recommended checks. If it appears that service or

parts are still required, see your room air conditioner warranty “How to Obtain Warranty Service or Parts”.

For Models Installed Outside North America For room air conditioners purchased for use outside North America, the manufacturer does

not extend any warranty either expressed or implied. Consult your local dealer for any warranty terms extended by the importer in your country.

Call (517) 787-2100 for obtaining service parts beyond your warranty period.

SERVICE

TROUBLESHOOTING

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