HearthStone 8021 Owner's Manual

Heritage

Non-Catalytic Wood Stove (8021)

OWNER'S MANUAL

INSTALLATION AND OPERATING INSTRUCTIONS

PLEASE READ THIS ENTIRE OWNER’S MANUAL BEFORE YOU INSTALL AND USE

CONTACT LOCAL AUTHORITIES HAVING JURISDICTION (BUILDING DEPARTMENT or FIRE
OFFICIALS) ABOUT PERMITS REQUIRED, RESTRICTIONS AND INSTALLATION INSPECTION
IN YOUR AREA.

YOUR NEW Heritage WOOD STOVE. To reduce the risk of fire, follow the installation
instructions. Failure to follow these instructions may result in property damage, bodily injury, or
even death.

SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE!

Heritage Model# 8021

06-14-05

TABLE OF CONTENTS

INTRODUCING YOUR HERITAGE WOOD STOVE....................................................................... 2

CODES .....................................................................................................................................................................................3

SAFETY INFORMATION.............................................................................................................................................................3

Periodic Checklist..........................................................................................................................................................4

Emergency Procedures..................................................................................................................................................4

S

PECIFICATIONS.......................................................................................................................................................................4

SETTING UP YOUR HERITAGE WOOD STOVE ............................................................................ 6

UNPACKING .............................................................................................................................................................................6

I

NSTALLING YOUR STOVE .......................................................................................................................................................6

HEARTH REQUIREMENTS AND FLOOR PROTECTION ................................................................................................................6

O

UTSIDE AIR SUPPLY ..............................................................................................................................................................7

CLEARANCES TO COMBUSTIBLES ............................................................................................................................................8

VENTING COMPONENTS AND CONFIGURATION........................................................................................................................9

C

ONNECTING YOUR WOOD STOVE........................................................................................................................................11

Connecting to a Prefabricated Metal...........................................................................................................................11

Connection To A Masonry Chimney...........................................................................................................................11

I

NSTALLING IN A MOBILE HOME...........................................................................................................................................14

OPERATING YOUR HERITAGE WOOD STOVE .......................................................................... 15

CONTROLS AND FEATURES....................................................................................................................................................15

CHOOSING FIREWOOD ...........................................................................................................................................................16

B

UILDING A FIRE ..................................................................................................................................................................16

BREAKING IN YOUR WOOD STOVE........................................................................................................................................16

Building A Break In Fire.............................................................................................................................................17

N

ORMAL OPERATION.............................................................................................................................................................17

Building A Fire For Everyday Use..............................................................................................................................17

Burn Rate.....................................................................................................................................................................18

Over-Fire Caution........................................................................................................................................................18

Removal And Disposal Of Ashes................................................................................................................................18

MAINTENANCE.................................................................................................................................................................19

Monitoring Stove Temperatures..................................................................................................................................19

Creosote Formation And Need For Removal..............................................................................................................19

Gaskets........................................................................................................................................................................19

Glass............................................................................................................................................................................20

Stone............................................................................................................................................................................21

Cast Iron......................................................................................................................................................................21

TROUBLESHOOTING......................................................................................................................... 21

TROUBLESHOOTING GUIDE....................................................................................................................................................22

REPLACEMENT PARTS & OPTIONAL ACCESSORIES................................................................................................................23

SAFETY LABEL.................................................................................................................................... 24

HEARTHSTONE WOODSTOVE LIMITED WARRANTIES......................................................... 25

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

1

Introducing Your

Heritage Wood S tove

Congratulations! You have just invested in a most unique
wood burning stove – the Heritage Wood Burning Stove
from HearthStone Quality Home Heating Products Inc®.
The Heritage Model –8021 is a clean burning EPA
certified, non-catalytic wood burning stove. At 2.2 cubic
feet capacity and 2.6 grams per hour particulate you can
be proud to join the HearthStone family with our Premier
Soap Stone Wood Burning Stove. The front and the side
doors, along with the generous depth allow for loading of
wood up to 21 inches long!

Your purchase insures years of clean, comfortable heat
with minimal maintenance. You will receive the benefits
of the most advanced technology in wood burning without
the cost and maintenance requirements of a catalytic
stove. The Heritage blends modern technol ogy wi t h the
unique beauty and heating qualities of soapstone, long
known for its even heat production and long heat­retaining ability. We trust that you will appreciate the
quality of our handcrafted product.

Please read this manual in its entirety. Its purpose is to
familiarize you with your stove's safe installation, proper
break-in, operation and maintenance. It contains
information that will be useful to you now, and in years to
come, so keep it handy and refer to it as needed.

Use these instructions as well as national, state, and local
building codes to install your stove. Be sure to maintain
the designated stovepipe and stove clearances to walls,
ceilings, hearth, and other combustible surfaces. This will
help reduce the risk of fire. Failure to follow these
instructions can result in property damage, bodily injury,
and even death.

Locate your stove in a safe, convenient, open area; away
from traffic flow, doors, and hallways; and near a
chimney and chimney connector. Review the proper
clearance measurements from combustible surfaces. You
can safely reduce required clearances in most cases by
using the, optional, rear heat shield, and also with a
special connector pipe and special wall coverings as
specified by this manual, the NFPA 211 codes, and your
local authorities having jurisdiction.

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

Keep furniture, drapes, curtains, wood, paper, and other
combustibles far away from the stove. Never install the
stove in a location where gasoline, kerosene, charcoal
lighter fluid or other flammable liqui d s are used or stored.

Locate the stove centrally in your living area to allow the
heat to travel naturally to distant rooms. We recommend
that you do not locate your stove in an uninsulated
basement. The amount of radiant energy required to heat
concrete basement walls is so great that most of the usable
heat is absorbed by them and lost.

SAFETY NOTICE:

A HOUSE FIRE MAY RESULT IF THIS
STOVE IS NOT INSTALLED PROPERLY.
FOR YOUR SAFETY, CAREFULLY
FOLLOW THE INSTALLATION
DIRECTIONS. CONTACT LOCAL
BUILDING OR FIRE OFFICIALS ABOUT
RESTRICTIONS AND INSTALLATION
INSPECTION IN YOUR AREA.

The performance of your stove depends on many
variables. Since all installations are unique, the general
information and operating procedures presen t ed he re can
only serve as useful guidelines rather than hard and fast
rules. Should you have any questions, do not hesitate to
contact your dealer for additional information.

Validate your warranty - return your warranty registration
card to HearthStone within 30 days of purchase. Once
your warranty has been validated by returning your
warranty card, contact your dealer for any necessary
warranty service.

This stove is manufactured and warranted by:

HearthStone Quality Home Heating Products Inc®
317 Stafford Ave.
Morrisville, Vermont 05661

2

CODES

When you install your Heritage wood stove, it is
imperative that you adhere to all local codes, which can
be obtained from either of the following two National
sources:

American National Standards Institute, Inc. (ANSI)
1430 Broadway
New York, NY 10018

National Fire Protection Association, Inc . (N FPA )
Battery March Park
Quincy, MA 02269

If you are installing your Heritage in a mobile home,
follow the guidelines described in the Manufactured
Home Construction and Safety Standard, Title 24 CFR,
Part 3280 (United States).

SAFETY INFORMATION

Read and understand this Owner's Manual
thoroughly before installing and using this stove.

Make sure to install your stove:

 According to the manufacturer's recommendations.

 In accordance with all applicable codes.

 With the proper sized chimney.

When using your stove:

 Warn children and others unfamiliar with woodstoves

of the danger of touching hot, radiati n g s ur faces of
your stove. For your additional safety, obtain hearth
and stove guards through your local dealer.

 Follow recommended break-in procedure as outlined

in this manual.

 Burn natural wood only. Higher efficiencies and

lower emissions result when burning air-dried,
seasoned wood, as compared to green or freshly cut
wood.

 Use caution when loading firewood into a hot stove.

 Keep the side and front doors closed at all times

except when loading wood.

 Keep the ash pan tray fully inserted and the ash door

closed tightly.

 Inspect the stovepipe, chimney connector and

chimney, as recommended.

Follow these safety precautions:

 Never modify this stove in any way, especially the

primary air control system.

 Never burn kiln dried wood, painted or treated wood,

solvents, trash, plywood, colored or glossy paper,
artificial logs, cardboard, coal, garbage or driftwood.

Especially, do not burn coal in this stove.

 Never use gasoline type fuel, kerosene, charcoal

lighter fluid, or other liquid fuels or solid fire starters
to start or invigorate the fire. These fuels can
possibly generate carbon monoxide, which can
deplete the supply of oxygen. Keep all such
materials away from the stove.

 Never use the stove if the ash pan door is open,

damaged, not in place, or not sealing.

 Never use a wood grate or other device to elevate the

fire.

 Do Not allow logs to rest against or otherwise come

in contact with the glass when the door is closed.

 Do Not slam the door or use the door to force wood

in to the stove.

 Never over-fire your stove. (See page 18)

 Never put articles of clothing or candles on a hot

stove.

 Do Not connect the stove to a flue that is serving

another appliance.

Other safety guidelines

 Keep all combustible items such as furniture, drapes,

clothing, and other items, at least 36" (0.92 m) from
the stove (See page 8)

 Install a smoke detector, preferably in an area away

from your wood stove.

 Keep a fire extinguisher handy. We recommend the

type rated "A B C."

 Dispose of ashes properly. (See page 18)

 Keep children and pets away from the stove; they

could be burned by touching a hot stove.

 Clean your chimney system as needed. (See page 19)

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

3

PERIODIC CHECKLIST

Perform each of these tasks at the specified intervals.

At the End of Every Week:

• Empty ashes from the firebox and ash pan, sooner if
the firebox or the ash pan begins to fill up.

At the Beginning of Every Other Month:

• A visual inspection of the chimney connector and
chimney for creosote is recommended depending
upon your use of the stove. (Please see page 19)

• Check door seals using the "dollar bill test." - When
the fire is out and the stove is cool, shut the door on a
dollar bill. If the bill pulls out without any resistance,
then your stove’s door isn't sealed properly. To
tighten the seal, change the door gasket. (Refer to
page 19.)

At the End of Every Season:

• Dismantle the chimney connector and clean it
thoroughly. Replace any pieces that show signs of
rust or deterioration.

• Inspect and, if necessary, clean your chimney.

• Thoroughly clean out the inside of the stove.

• Inspect all door gasket material and replace if worn,

frayed, cracked or extremely hard.

EMERGENCY PROCEDURES

If you have a stovepipe or chimney fire, follow these
instructions:

1. If the fire is too threatening, leave the area and call
the fire department immediately! If not, perform the
next three steps.

2. Close the primary air control.

3. Close the stovepipe damper (if present).

4. Keep the stove front, side and ash doors closed!

▌ WARNING

DO NOT ATTEMPT TO PUT OUT A STOVEPIPE
OR CHIMNEY FIRE BY THROWING WATER
ONTO THE STOVE, STOVEPIPE, OR
CHIMNEY. THE EXTREMELY HIGH
TEMPERATURE ASSOCIATED WITH SUCH
FIRES CAN CAUSE INSTANTANEOUS STEAM
AND SERIOUS BODILY HARM.

Once the chimney fire has expired, leave the primary air
control closed and let the fire in the stove die out
completely. The stove should not be fired again until the
stove, stovepipe, and chimney are all thoroughly

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

inspected for any sign of damage. You must correct any
damage before using your stove again.

SPECIFICATIONS

Maximum Heat Output. 55,000 BTUs per hour of

cordwood (based on
independent laboratory test
results).

Size Of Heated Area. 1,500 to 2,000 square feet.

Firebox Capacity. 2.2 cubic feet (.062 cubic

meters) or 46 pounds of wood
(The amount and weight of
wood contained per cubic foot
of firebox volume can vary
from 15 to 36 lbs. per cubic
foot depending on type of
wood, moisture content,
packing density and other
factors. As a constant for
comparison and test purposes,
we are assuming 20 lbs. of
seasoned hardwood per cubic
foot of firebox volume).

Maximum Log Length. 21" (53cm) - Front and
Side doors

Stove Dimensions

Height 29" (74 cm)
Width 29 1/2" (75 cm)
Depth 21.5" (55 cm)

Front Door Size 18" wide x 12" high

(46 x 31 cm)

Side Door Size 9" wide x 10 x 9-5/8” high (25 x 24 cm)

Stovepipe Size 6" (152 mm) diameter

Metal Chimney 6" (152 mm) inside diameter

Masonry Chimney 6” (15.2cm) inside diameter (round

flue) 8” x 8” (20 x 20cm) (square flue)

Flue Exit Top or rear

Actual Weight 475 (216 kg) pounds

Crate Dimensions H-38” (97cm) W-32” (81 cm) L-32”

(81 cm)

Optional Equipment Rear Heat Shield 90-68210
Outside Air Kit 90-53210
Blower 90-57210

4

1

y

y

g

g

g

y

g

g

f

l

k

y

Soapstone Finish

Polished Gray Soapstone

Castings Finish Painted Matte; and Porcelain

Enamel (Brown, Sea-foam, Blue-black
and Black)

1

Polished gray soapstone is a natural product and will vary from
stone to stone. Various amounts of gray, charcoal, blue and green
will be evident according to the natural composition of the stone.

29 1/2"

6"

21 1/2"

HERITAGE TOP VIEW

TOP EXIT FLUE

HearthStone’s Thermo-Ceramic

Baffle System

To enhance the combustion efficiency and reduce
the emissions of the fire in
QHHP, Inc. has developed an advanced
THERMO-CERAMIC baffle s
uses a li

htweight, durable ceramic material above
the burner tubes to maintain the hi
temperatures in the secondary combustion area
and maintain the low emission – hi
combustion you desire. This new technology will
not corrode, rust dissolve or lose its stren
however it is vulnerable to puncture or crackin
due to rough handling.

PLEASE EXERCISE CARE WHEN
LOADING WOOD OR CLEANING
YOUR STOVE, NOT TO DAMAGE THE
Thermo-Ceramic BAFFLE

Located directly above the burner tubes in the
firebox, this white sheet of material will break i
wood or cleaning brushes impact it. Be carefu
when loading and cleaning your stove to not brea
this material. If this piece has been fractured or a
hole is punctured, it will cause the stove to function
improperl
qualified HearthStone dealer.

. You must replace the board through a

our stove HearthStone

stem. This system

h efficienc

th,

h

19"

27 1/2"

29"

27"

29"

HERITAGE FRONT VIEW

TOP EXIT FLUE

20 1/2"

HERITAGE SIDE VIEW

REAR EXIT FLUE

20 1/2"

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

5

Setting Up Your

R

Heritage Wood S tove

UNPACKING

HearthStone Stoves packages your Heritage stove with
the greatest care, so that it ships safely. Under certain
circumstances, however, damage can occur during tra nsit
and handling. When you receive your stove, unpack it
carefully, inspecting your stove and all parts for damage.
Also, make sure that all parts are included in the box. If
any parts are damaged or missing, please contact your
dealer immediately.

INSTALLING YOUR STOVE

First, you must decide where your stove will reside. After
choosing an appropriate spot, inspect this location to
make sure that the stove will have enough clearance to
combustible materials that would surround the stove.
These combustibles can include walls, floor, ceiling,
fireplace, and chimney. You must carefully consider the
clearances to all of these combustibles before actually
connecting your stove. When considering these
clearances, also decide the kind of floor the stove will rest
on. Unless it is being installed on non-combustible
flooring, a floor protector with an R-value of 1.2 is
required.

Please use this section to plan how to locate your stove in
your particular location. Consider both the clearances of
the stovepipe and the stove itself to the surrounding
combustibles. Also consider access to the side door.

The soapstone walls of the Heritage soapstone stove
produce and even, radiant heat. Locate the stove centrally
in your living area to allow the heat to travel naturally to
distant rooms. It is not recommended that you locate your
stove in an uninsulated basement. The amount of radiant
energy required to heat concrete basement walls is so
great that most of the usable heat is absorbed by them and
lost.

Read this chapter to obtain a sound understanding of how
to properly install your stove.

If you use a close clearance connector pipe, it must be
tested to UL standards and listed. Check the listing of
your

pipe for actual clearances. The diagrams in this
manual represent typical installations, but are specific to
the Simpson Dura-Vent DVL brand. Clearances cannot
be reduced without the use of close clearance connector
pipe and/or by protecting the surfaces per NFPA 211
standards.

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

Clearances To NFPA 211 Protected Surfaces

You can reduce the clearances to combustible surfaces by
using any National Fire Protection Agency (NFP A)
approved wall protection system. Please refer to NFPA
211 for specifications and complete details. You can
obtain this information directly from NFPA.

National Fire Protection Agency
Batterymarch Park
Quincy, MA 02269
1-800-344-3555
1-617-770-3000

HEARTH REQUIREMENTS AND FLOOR
PROTECTION

Combustible flooring must be protected with a covering
of noncombustible material with an R-value of 1.2 (slate,
marble tiles, or other noncombustible material can be
used for this purpose). The floor protection must extend
beyond the body of the stove at the minimum as follows:

• LEFT SIDE 16” (40.64 cm)*

• RIGHT SIDE 8” (20.32 cm)

• REAR 2” (5.08 cm)**

• FRONT 16” (40.64 cm)*

* Installations in Canada require 18” (45.72 cm) of floor

2"

5cm

front.

49"
124cm
(CAN.)

2"

5cm

protection on the left side and
** Rear clearance required only if stovepipe runs
horizontally back from the top or rear of the stove.

14 1/2"

37cm
(U.S.)

16 1/2"

42cm

(CAN.)

37 1/2"

95CM
(U.S.)

14 1/2"

37cm
(U.S.)

47"

119cm

(U.S.)

FLOOR PROTECTO

Note: Dimensions shown in figure above are measured
from the legs of the stove, not the body.

6

3 1/2"

9cm

16 1/2"

42cm

(CAN.)

39 1/2"

100cm
(CAN.)

Floor protector’s come with various types of
specifications. To convert a floor protector’s specification
to an R-value, do one of the following:

• If the R-value is given, use that value—no
conversion is needed.

• If a K-factor is given with a required thickness
(T) in inches, use this formula: R-value = 1/K x
T

• If a C-factor is given, use the formula: R-value =
1/C

To determine the R-value of the proposed alternate floor
protector:

• Use either the K-factor or the C-factor formula
explained above to convert specifications not
expressed as R-values.

• For multiple layers of floor protectors, simply
add the R-values of each layer to determine the
overall R-value of the layers.

If the overall R-value of your setup is greater than the
R-value of the specified floor protector, then your setup is
acceptable.

Noncombustible Material Thickness R-value

Gypsum or plaster board1
Wallboard, Wonderboard, or

1

Durock
Ceramic board (Fiberfrax or Micor)1
Nominal solid clay brick1
Ceramic wall or floor tile1
Mineral wool insulation2
Cement mortar2

Horizontal still air2 *

1

1

1

1

1

/2″
/2″
/2″

1″

/4″
1″
1″

/8″

0.45

0.20

1.10

0.20

0.01

3.12

0.20

0.92

Handle Assembly

Locate the handle, bolt, and washers enclosed in the
envelope with the owner’s manual. Place the washers on
the bolt and then push it through the handle so that the
bolt threads extend through the bottom of the handle.
Using a slotted screwdriver, turn the bolt into the chrome
latch on the door, until snug.

Handle Operation

Front Door – when closed, the handle will be in the 7
o’clock position. To open the front door, rotate the latch
clockwise to approximately the 10 o’clock position.

Ash Pan Door – when closed, the handle will be in the 7
o’clock position. To open the ash door, rotate the latch
counter-clockwise to approximately the 6’clock position.

Side Door – when closed, the handle will be in the 5
o’clock position. To open the side door, rotate the latch
counter-clockwise, to approximately the 2 o’clock
position.

UTSIDE AIR SUPPLY

O

(Kit #90-53210)

An outside air source may be connected directly to this
stove using an optional outside air kit. The advantage of
providing outside air directly to the stove is that the air
used by the stove for combustion is taken from outside of
the residence rather than from within the room where the
stove is located. With outside air supplied directly to the
stove, drafts within the room and air infiltration within the
building are reduced. Use of the outside air kit may also
improve stove performance in a particularly airtight
house.

The outside air kit for this stove allows for the direct
connection of the stove's air intake to a minimum 3" (76
mm) diameter duct (supplied by others) which leads to the
outside of the house. When considering placement of the
duct from the outside of the house to the hearth, keep in
mind the need to avoid structural members of the house.
The outside air kit will attach to the back of the stove.

The termination of the duct on the outside wall of the
stove should be located in such a manner so as to preclude
the possibility of obstruction by snow, leaves or other
material and should be screened against animals and
insects. The termination should be screened using
¼” x ¼” mesh rodent screen and be covered with a
rain/wind proof hood (flex pipe, outside termination,
mesh, and hood supplied by others) Contact your dealer

for availability).

HANDLE CRANK

(ATTACHED TO STOVE)

WOOD HANDLE

WASHER

BOLT

1

According to Intertek Testing Services, Inc.

2

According to ASHRAE Handbook of Fundamentals

1977

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

7

CLEARANCES TO COMBUSTIBLES

It is very important to follow minimum clearances for chimney connectors to combustibles such as walls
and ceilings when installing the stove near non-combustible surfaces.

F

D

A

E

G

47"

B

C

Minimum hearth pad dimensions

37 1/2"

Parallel

K

I

H

Corner

Clearances (inches) A B C D E F G H I J K

Single wall stove pipe without heatshield 17 16 18 21 30-1/2 13 2 12 22 25-1/2 65
Single wall stove pipe with heatshield 17 10 12 15 30-1/2 7 2 12 22 25-1/2 65
Double wall stove pipe with heatshield 15 7 9 12 29 4 0 11 21 24-1/2 63-1/2

Alcove Clearances (inches)

Minimum alcove width

Maximum alcove depth

Alcove ceiling above stove top

Unprotected Surfaces Protected Surfaces (NFPA-211)

61 49
48 48
57 24

H

J

S

I
D
E

R

I
M

FRONT VIEW

MANTLE

TOP TRIM

3-1/2"

21"

8"

25"

S

I
D
E

TT
R

I
M

16" US

18" CAN

SIDE VIEW

MANTLE

1 1/2" TRIM

THICKNESS

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

8

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

9

VENTING COMPONENTS AND CONFIGURATION

DO NOT CONNECT THIS UNIT TO A CHIMNEY
FLUE SERVING ANOTHER APPLIANCE
In order to convert the Heritage from a top to rear or
vice-versa, reach through the flue collar and remove
the four ¼-20 hex head screws that mount the cover
plate. Next, reach through the hole whole the cover
plate was and remove the four ¼-20 hex head screws
that mount the flue collar. Exchange the two pieces
and reattach the eight screws.

• Single wall connector is 24 MSG or 25 MSG blued
steel stovepipe.

• Double wall connector (close clearance pipe) which
must be used with a listed factory-built “Type HT"
chimney also may be used with a masonry chimney to
reduce clearances, is available from several
manufacturers, your dealer can help you choose.
Some air insulated connector pipe models available
are Simpson Dura Vent DVL and Metalbestos DS.
Security, GSW and Ameritec also have acceptable
close clearance connector pipe.

• When used in a mobile home, a spark arrester is
required. (See page 14)

• Chimney connector shall not pass through floor or
ceiling, nor any attic or roof space, closet or similar
concealed space. Where passage through a wall or
partition of combustible construction is desired, the
installation shall conform to NFPA 211 or CAN/CSA

- B365.

• It is very important to follow minimum clearances for
chimney connectors to combustibles such as walls and
ceilings when installing the stove near non­combustible surfaces. Typical chimney connector
clearances are outlined below. The single wall
clearances are generic; the Double wall clearances are
for Simpson Dura Vent DVL, CHECK THE

SPECIFICATIONS FROM THE
MANUFACTURER OF YOUR CONNECTOR.

Components of a Venting System

The complete venting system consists of several
components: chimney connector, wall thimble, wall pass­through, chimney, and liner. It is absolutely necessary
that you install all of these components within the
clearances to combustibles discussed earlier to install
your stove safely.
To protect against the possibility of a house fire, you must

properly install and constantly maintain the venting

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

system. Upon inspection, immediately replace rusted,
cracked, or broken components.

• The chimney connector is the stovepipe from the
woodstove to the chimney. The chimney connector
stovepipe must be 6" (152 mm) diameter, 24 MSG or
25 MSG blued steel connector pipe. Do not use
aluminum or galvanized steel pipe - they cannot
withstand the extreme temperatures of a wood fire.

• A thimble is a manufactured (or site-constructed)
device installed in combustible walls through which
the chimney connector passes to the chimney. It
keeps the walls from igniting. You must use a wall
thimble when installing a chimney connector through
a combustible wall to the chimney.

• A wall pass-through (or chimney support package)
also keeps the walls from igniting. You must use one
when connecting through a wall or ceiling to a
prefabricated chimney.

• Only install this stove to a lined masonry chimney or
an approved high temperature prefabricated

residential type building heating appliance chimney.
Do not connect this stove to a chimney serving

another appliance; you will compromise the safe
operation of both the wood stove and the connected
appliance.

▌ WARNING:

DO NOT CONNECT THIS APPLIANCE TO ANY
AIR DISTRIBUTION DUCT OR SYSTEM.

• A liner is the UL 1777 or ULC S635 (for factory
built fireplace or masonry) chimney.

You must connect your stove to a chimney comparable to
those recommended in this manual. Do not use stovepipe
as a chimney. Use stovepipe for freestandi n g inst al l at i ons
only to connect the stove to a proper chimney.

Installing a Venting System

Stovepipe sections must be attached to the stove and to
each other with the crimped end toward the stove. If
creosote builds up, this allows the creosote to run into the
stove and not the outside of the stovepipe and onto the
stove.
Secure all joints, including attaching the stovepipe to the
stove's flue collar, with three sheet metal screws. Install
#10 x 1/2" (3 mm x 13 mm) sheet metal screws into the
holes pre-drilled in the flue collar. Leaving off the screws
can cause joints to separate from the vibration that results
from a creosote chimney fire.
You can simplify connecting stovepipe by using
additional accessories such as telescoping pipes, slip-

10

connectors or clean-out tees. These accessories ease the
inspection of your chimney, as well as allow you to easily
dismantle the stovepipe (without moving the stove) when
you periodically inspection the stovepipe connection and
chimney.

Install the stove as close as practical to the chimney,
while maintaining all proper clearances. Install stovepipe
that is as short and as straight as possible. Horizontal runs
of stovepipe should always rise away from the stove a
minimum of 1/4" per foot (21mm/m).

Long runs of stovepipe to increase heat dispersal are not
recommended. Using longer lengths of stovepipe or more

connecting elbows than necessary increase the chances of
draft resistance and the accumulation of creosote buildup.

In general, you do not need to install a stovepipe damper
with the Heritage. Some installations, however, could
benefit from a stovepipe damper, such as a tall chimney
which can create a higher than normal draft. In such
cases, a damper can help regulate the draft. The Heritage
requires a draft between 0.06" wc and 0.1" wc. For drafts
above 0.1" wc, install a stovepipe damper. This should be
checked at installation time.

Remember, the NFPA has recommended, minimum
clearances for chimney connectors to combustibles such
as walls and ceilings. Once the stove is installed at safe
distances from these combustible surfaces, it is important
to maintain these connector clearances for the remainder
of the installation.

CONNECTING YOUR WOOD STOVE

You can install your Heritage to a prefabricated metal
chimney or a masonry chimney.

Connecting to a Prefabricated Metal Chimney

There are two ways to install a prefabricated metal
chimney:

• An interior installation where the chimney passes
inside the residence through the ceiling and roof.

• An exterior installation where the chimney passes
through the wall behind the stove then up the outsid e
of the residence.

Whenever possible, choose an interior chimney. An
interior chimney heats up more quickly and retains its

heat; thus promotes a better draft and discourages the
formation of creosote. An exterior chimney does not
benefit from the warmth of being surrounded by the
building, so it typically operates at lower flue
temperatures than an interior chimney. An exterior
chimney’s draft is not as strong and may experience
increased creosote accumulation.

When connecting the Heritage to a prefabricated metal
chimney, you must follow, precisely, the manufacturer's
installation instructions. Use only Type HT (2100 deg.
F), prefabricated metal chimneys listed per UL 103 or
ULC S629 standards.

▌ WARNING:

DO NOT CONNECT THE STOVE TO A
CHIMNEY FLUE SERVING ANOTHER
APPLIANCE.

Make sure the size of the chimney’s flue is appropriate for
the Heritage. The Heritage requires a 6" (152 mm) inside
diameter flue for new installations. A 6” diameter flue
provides adequate draft and performance. You can use an
8" (203 mm) diameter existing flue with a reducer. An
oversized flue contributes to creosote accumulation. (In
this case, bigger is NOT better.)

When purchasing a prefabricated chimney to install with
your stove, be sure to also purchase from the same
manufacturer the wall pass-through (or ceiling support
package), "T" section package, fire-stops (when needed),
insulation shield, roof flashing, chimney cap, and any
other needed accessories. Follow the manufacturer’s
instructions when installing the chimney and accessories.
In addition, be sure to maintain all manufacturers’
recommendations for the proper clearances to the
chimney.

CONNECTION TO A MASONRY CHIMNEY

Consider two primary elements when connecting your
stove to a masonry chimney: the chimney itself and the
thimble where the stovepipe connects to the chimney.
Use only Code approved masonry chimneys with a flue
liner.

Before connecting to a masonry chimney, hire a
professional to examine the chimney for cracks, loose
mortar, and other signs of deterioration and blockage. If
the chimney needs repair, complete them before installing
and using your stove. Do not install your stove until the
chimney is safe for use.

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

11

Extended Roof

Support Bracket

(Conduit

not included)

Attic Insulation Shield

Chimney Cap

Storm Collar
Adjustable Roof

Flashing

Chimney Cap

Storm Collar

Adjustable Roof

Flashing

Twist-Lock

Chimney Sections

Stovepipe

Firestop Radiation

Firesafe Enclosure

Support Box and Trim
Collar with built-in

Starter section

Two story house installation with attic.

Chimney Cap

Chase Enclosure

Wall Strap

Shield

Storm Collar

Adjustable Roof

Flashing

Chimney Sections

Clay tile or
other Liner

Wall Thimble

Tee

Chimney pipe through Clay tile
or other Lined Masonry Chimney

Chimney Cap

Storm Collar

Adjustable Roof

Flashing

Support Box

with built-in

Starter
section

Masonry Chimney

Tee clean-out

Access door

Insullation

Shield

Stovepipe

Wall Thimble

Tee Support Bracket

Tee

Tee clean-out

Access door

Chimney through outer wall with enclosed chase.

One story house installation with attic.

Chimney is supported by Tee Support Bracket. Chimney is supported by Ceiling.

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

12

Make sure the chimney’s cleanout is complete
and working properly. To avoid a loss of draft,
the cleanout must close off completely. If
allowed to cool, your stove will perform poorly
and creosote will build up in the chimney.

Make sure the size of the chimney’s flue is
appropriate for this stove and that it is not too
large. Use a masonry chimney with an 8" x 8"
(203 mm x 203 mm) tile size for best results. An
oversized flue will contribute to the
accumulation of creosote.

Use the following checklist to ensure that your
masonry chimney meets these minimum requirements:

Chimney wall construction:

 Brick or modular block at least 4" (102 mm) thick.
 A rubble or stone wall.

Flue liner:

 Minimum thickness of 5/8" (16 mm).
 Installed with refractory mortar.
 At least 1" (25 mm) air space.
 An equivalent flue liner must be a listed chimney

liner system meeting type HT requirements or other
approved

 At least 2" (51 mm) clearance to combustible

material. Interior chimney requirements:

structure

Flexible wood stove pipe

Masonry fireplace

Tee with cleanout
(where required by code)

If Cleanout "T" is used, the
cleanout must be sealed.

 Fire stops must be installed at the spaces where the

chimney passes through floors and/or ceiling.

 Insulation must be 2" (51 mm) from the chimney.

Exterior chimney requirements:

 At least 1" (25 mm) clearance to combustible

structure.

Chimney height requirements: (See Illustration)

 At least 3 feet (0.9 m) higher than the highest part of

the roof opening through which it passes.

 At least 2 feet (0.6 m) higher than any part of the roof

within 10 feet (3 m) measured horizontally from the

top of the chimney.
This stove requires a minimum chimney height of 13 feet
(4 m). The maximum allowable chimney height is 30 feet
(9m).

2'-0"

MINIMUM

3'-0"

MINIMUM

10'-0"

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

13

3'-0"

MINIMUM

2'-0"

MINIMUM

I

NSTALLING IN A MOBILE HOME

Follow these special requirements for installing your
stove in a mobile home.

• Install the stove in accordance with 24 CFR, Part
3280 (HUD)

• Permanently attach the stove to your mobile home’s
floor. Use 1/4" holes in each leg base to bolt down
the stove.

• Install one of the following Dura-Vent Mobile Home
Chimney & Connector Kits:

6DP-MH 6” Diameter S/N 9096N
7DP-MH 7” Diameter S/N 9196N
8DP-MH 8” Diameter S/N 9296N

Each kit includes:
Stainless spark arrester cap, storm collar,
Adjustable vented flashing – 0/12 – 6/12,
Two 24” Dura/Plus* chimney pipes, 24”

support box with built-in starter section and
trim.

* (UL or ULC approved equipment is acceptable)

• Chimney must be removed when transporting Mobile
Home.

▌ WARNING:

DO NOT INSTALL IN A SLEEPING ROOM

▌

CAUTION:

MAINTAIN THE STRUCTURAL INTEGRITY OF
THE MOBILE HOME
CEILING, AND ROOF WHILE YOUR STOVE IS

INSTALLED AND IN USE

WALLS, FLOOR,

.

Chimney Cap

Chimney Section

Storm Collar

Adjustable Roof

Flashing

Chimney

Support Box
with built-in

starter section

Stovepipe

Typical Mobile Home installation.

Chimney supported by ceiling.

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

14

Operating Your

Heritage Wood S t ove

Once your Heritage has been set in place, connected, and
assembled, you are ready to light a fire. HearthStone
Stoves tests each wood stove before we ship, so you should
be able to easily light your first fire.

▌ WARNING:

HOT WHILE IN OPERATION. KEEP
CHILDREN, CLOTHING AND
FURNITURE AWAY. CONTACT MAY
CAUSE SKIN BURNS.

Please read this entire chapter before lighting your first fire.
It explains the controls and features of your wood stove,
how to choose firewood, and how to break-in your stove
and use it on a daily basis.

CONTROLS AND FEATURES

Before lighting any fires, become familiar with the location
and operation of your stove's controls and features and learn
how to use them. For your own safety, do not modify these
features in any way.

FRONT DOOR HANDLE: The front door allows you to
load wood into your stove; a fixed handle allows you to
operate the front door and allows you to latch the front door
closed. To open the door, lift the handle to the 10 o’clock
position and pull the door. To latch the door, push the door
closed tightly then lower the handle to the 7 o’clock
position. Pull on the door handle to make sure it is properly
latched.

SIDE DOOR HANDLE: The side door allows you to load
wood into your stove; a fixed handle allows you to operate
the side door and allows you to latch the door closed. To
open the door, lift the handle to the 2 o’clock position and
pull the door. To latch the door, push the door closed
tightly then lower the handle to the 5 o’clock position. Pull
on the door to make sure it is properly latched.

ASH PAN DOOR – when closed, the handle will be in the 9
o’clock position. To open the ash door, rotate the latch
counter-clockwise to approximately the 7 o’clock position.

PRIMARY AIR CONTROL: The handle is located on the
front lower left of the stove, just under the ash lip. The
primary air control allows you to regulate the amount of air
entering the firebox. Generally, the more air allowed into
the firebox, the faster and hotter the rate of burn;

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

conversely, less air creates a slower burn. To fully open the
primary air intake, move the handle as far as it will go to
the left; move the handle as far as it will go to the right, to
close the primary air control.

ASH PAN: The ash pan and ash pan access door is

located under the ash lip. To operate the ash grate, simply
attach the ash grate control handle (shipped in your owner’s
manual) to the control slide under the center of the ash lip,
with loop facing left. Rotate the handle counter-clockwise
until the handle is locked in place. Push the handle in to
close the ash grate, Pull the handle out to open the ash
grate. To unlock the handle simply rotate clockwise. When
the ash door is closed, it will automatically close the ash
grate. (Refer to figure below to see the attachment of the
ash grate control handle to the control slide.)
collects burned ash from a fire and allows you to
conveniently remove the ash from your wood stove. The
firebox should be cleared of ashes periodically by sliding
the ash grate towards the front door, sifting the ashes across
the grate into the ash pan, then returning the grate to its
closed position.

To access the ash pan, turn the ash door handle counter­clockwise, and pull the door open. The ash pan is easy to
remove and has a handle for convenient disposal of ashes.
Before removing the ash pan, push it
which kicks the ashes further into the pan. To close the ash
door, push the door closed and turn the handle clockwise.
Note: The ash grate can only be opened when the ash door
is ajar or open. The ash grate can be moved back and forth
with the shaker grate handle or from the top with a poker.

Do not operate the stove unless the ASH PAN is inserted
into the stove and the ash door is closed. This could
overheat and damage the stove.

Ash Grate Control
Handle

ASH PAN REMOVED FOR CLARITY

15

(hard!) into the stove,

Control Slide

The ash pan

CHOOSING FIREWOOD

Your Heritage Wood Heater is designed to only burn
firewood-also known as cordwood.

▌ CAUTION:

DO NOT USE CHEMICALS OR FLAMMABLE
FLUIDS SUCH AS GASOLINE, NAPHTHA,
KEROSENE, CHARCOAL LIGHTER FLUID OR
ENGINE OIL TO START A FIRE. DO NOT USE
CHARCOAL, PELLETS, COAL, ARTIFICIAL
LOGS OR ANY OTHER MATERIALS AS FUEL;
THEY ARE NOT SAFE. DO NOT BURN
GARBAGE.

The quality of your firewood affects heat output, duration
of burn and performance of your stove. Softwoods
generally burn hotter and faster, while hardwoo ds bu r n
longer and produce more coals. Density and moisture
content are two critical factors to consider when purchasing
wood for your stove.

The following is a list of wood species and their relative
BTU (British Thermal Unit) content. The higher the BTU
the longer the burn. Firewood with higher BTUs is
generally considered ideal for a wood stove.

HIGH: Apple, Black Birch, Hickory, Locust, White Oak,
Black Beech, and Mesquite

MEDIUM HIGH: White Ash, Beech, Yellow Birch, Sugar
Maple, and Red Oak

MEDIUM LOW: Black Ash, White Birch, Grey Birch, Elm,
Norway Pine, Pitch Pine, Black Cherry, Soft Maple,
Tamarack

LOW: White Pine, White Cedar, Balsam Fir, Spruce,
Aspen, Basswood, Butternut, Hemlock

Moisture content also plays a key role in the performance of
your stove. Wood freshly cut from a living tree (green
wood) contains a great deal of moisture. As you might
expect, green wood has difficulty burning and should be
seasoned before using it in your wood stove. To properly
season green wood, it should be split, stacked and allowed
to air dry for a period of one year.

Stack the firewood on skids or blocks to keep it off the
ground, cover only the top of the stack. Plastic or tarps that
cover the sides of the woodpile trap moisture and prevent
the wood from drying. As for stacking, an old Vermonter
said, "The spaces between the logs should be large enoug h
for a mouse to get through, but not for the cat that's chasing
it."

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

Firewood should not be stored within the stove's specified
clearances to combustible materials.

BUILDING A FIRE

Once you understand the controls of your wood stove and
have chosen the appropriate firewood, you are ready to start
a fire.

BREAKING IN YOUR WOOD STOVE

It is imperative that your stove be "broken in" slowly.
Soapstone must be "seasoned"; over-firing a new stove may
cause soapstone to crack or may damage other stove parts.
Moisture in the soapstone must be driven out slowly to
minimize the “shock” to the stone of its first exposure to
high firebox temperatures. In addition, the asbestos-free
furnace cement must be cured slowly to insure adequate
sealing and bonding.

When you light your first fires, the wood stove will emit
some smoke and fumes. This is normal “off-gassing” of the
paints and oils used when manufacturing the wood stove. If
you find it necessary, open a few windows to vent your
room. The smoke and fumes will usually subside after 10
to 20 minutes of operation. The odor and smoke will end
once the stove is “cured”.

The first fires may produce other odors from impurities that
exist in the area immediately surrounding the stove. Some
of these impurities can be cleaning solvents, paint solvents,
cigarettes, smoke, pet hair, dust, adhesives, a new carpet,
and new textiles. These odors will dissipate over time.
You can alleviate these odors by opening a few windows or
otherwise creating additional ventilation around your stove.
If any odor persists, contact your dealer or an authorized
service technician.

If you adhere to the following break-in procedure, as well
as all other operating procedures in this manual, the cast
iron and soapstone components of your stove will give you
many years of trouble-free use. With use, the color of the
soapstone may change and small fractures may appear on
the surface of the stone. These changes will only add
character and distinction to your stove.

Avoid the following conditions that can cause the soapstone
or cast iron pieces to break:

• Do not throw wood into the stove.

• Do not use the doors as leverage to force wood into the

stove.

• Do not load wood that is encrusted with ice into a
burning stove as the thermal shock can cause damage.

16

• Do not use a manufactured grate. Burn the fire directly
on the soapstone that lines the bottom of the firebox.

The bottom layer of soapstone in the firebox is intended to
prevent thermal stress and should remain in place in the fire
box at all times.

BUILDING A BREAK IN FIRE

1) Open the front or side door and place five or
six double sheets of tightly twisted newspaper
in the center of the firebox. Arrange kindling
in a crisscross pattern over the newspaper.
Kindling should be approximately ten pieces,
1/2" (13 mm) in diameter and 10" to 18" (254
mm to 457 mm) long.

2) Fully open the primary air control by pushing
the control handle fully to the left, away from
the firebox.

3) Light the paper under the kindling. Close the
side door and leave the front door slightly ajar
momentarily until the kindling has started to
burn and draft begins to pull.

4) Close the door and allow the fire to burn.
Keep both the front and side doors closed
while the stove is in use. Make sure the grate
is in the closed position and the ash drawer is
tightly closed.

5) KEEP A WATCHFUL EYE ON YOUR
STOVE to maintain a steady, low-heat fire.
Your first fire should make the stove warm
but not hot to the touch. At most, a few
small chunks of wood should be added to the
fire to reach safe break-in temperatures.

6) Once the stove is warm but not hot to the
touch, close the primary air control by
pushing it fully to the right to allow the fire to
die out completely.

7) Let the stove return to room temperature.

Your first fire and first fire each season thereafter should be
built and maintained as outlined above. Your patience will
be rewarded by a properly seasoned stove.

NOTE: Because of the cool flue gas temperatures present
during the break-in procedure, creosote may build up
quickly. Your window may get dirty. A good hot fire will
clean it. We recommend a visual inspection (and cleaning if

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

necessary) of your stovepipe and chimney once the break-in
procedure is completed.

NORMAL OPERATION

If your stove is not used continuously or has not been used
in quite some time, follow the break-in procedure at least
once to minimize the stress of a hot fire on a cold stove
before proceeding with normal operation. We recommend
one break-in fire at the start of each heating season. Prior
to loading the stove, make sure the ash grate and the ash
pan door are closed. If they are left open, the stove will
over-fire and be damaged. Also, be sure to clear the ashes
around the “doghouse.” The doghouse is the sloping piece
of metal, located in the front lower center of the firebox. If
the front door is open, the doghouse is in the lower center
of the door opening. There is a hole located on the opposite
side, facing into the stove, which lets air into the stove.
Obstructing this hole will hinder the operation of the stove.

BUILDING A FIRE FOR EVERYDAY USE

1) Open the front or side door and place five or six
double sheets of tightly twisted newspaper in the
center of the firebox. Arrange kindling in a
crisscross pattern over the newspaper. Kindling
should be approximately ten pieces, 1/2" (13 mm)
in diameter and 10" to 18" (254 to 457 mm) long.

2) Fully open the primary air control by pushing it
completely to the left, away from the firebox.

3) Light the paper under the kindling. Leave the
front door slightly ajar momentarily until the
kindling has started to burn and draft begins to
pull.

4) Close the door and allow the fire to burn.

5) Once the kindling is burning, open the front or side
door and add logs, small at first, to build the fire
up. Make sure to keep the logs away from the
glass in front in order for the air-wash system to
work properly. Otherwise, keep the doors and ash
drawer closed while the stove is in use.

6) Once the fire is burning well, use the primary air
control to regulate the desired rate of burn.
Pushing the handle to the left opens the
PRIMARY AIR CONTROL for a high rate of
burn or pushing it to the right for a low rate of
burn.

17

Note: When opening the front or side door to reload
or re-arrange logs, it is advisable to open the door
just a crack, pause for a moment then open the door
completely. This procedure will allow the firebox to
clear of smoke before the door is opened fully.
Also, reloading on a bed of hot, red coals reduces
smoking time and will bring fresh fuel up to a high
temperature rapidly.

BURN RATE

HIGH BURN: Fully load the firebox with wood on a bed of
hot coals or on an actively flaming fire and fully open the
primary air control by moving it fully to the left, away from
the firebox. This will fully open the primary air shutter. A
high burn rate is recommended once or twice a day to fully
heat the stovepipe and chimney, which will help minimize
creosote accumulation.

MEDIUM HIGH BURN: With the primary air control in
the closed position, move the control handle slightly to the
left.

MEDIUM LOW BURN: With the primary air control in the
closed position, move the handle half way between the
medium and low settings. A medium-low burn rate should
be the typical setting and is preferable if the stove is to be
left unattended.

LOW BURN: Close the primary air control by moving it
fully to the right. A low burn rate over extended periods of
time is not advisable as it may promote the accumulation of
creosote. The venting system should be inspected
frequently if low burn rates are maintained consistently.

NOTE: If equipped with a blower the following blower
settings are recommended:

Low and Medium-Low Burn:
the control knob clockwise until the blower is running at a
low speed.

Medium High and High Burn:
turning the control know until the blower is running at a
high speed. The blower will be at its highest setting when
the control knob is turned clockwise to the “ON” position.
By continuing to turn the control know clockwise, the
blower speed will be reduced until it reaches its lowest
setting. It is recommended that the blower is not turned on
for the first 30 minutes of operation.

O

VER-FIRE CAUTION

Over-firing means the stove is operating at temperatures
above the recommended temperatures outlined above in the
BURN RATE section. Over-firing should be carefully

Set blower on low by turning

Set blower on high by

avoided since it will cause damage to the stove. Symptoms
of over-firing include short burn times, a roaring sound in
the stove or stovepipe, and discoloration of the stovepipe.

Over-firing can be caused by excessive draft, inappropriate
fuel, and operator error. Correct an over-fire situation as
follows:
EXCESSIVE DRAFT: Contact your dealer to
have a draft reading taken. Any draft in excess of 0.1 wc
requires a damper in the stovepipe. Some installations may
require more than one damper.
INAPPROPRIATE FUEL: Do not burn coal, kiln
dried lumber, wax logs or anything other than natural
cordwood.
OPERATOR ERROR: Make sure all the gaskets
are in good condition. Replace worn out or compressed
gaskets. Do not burn the stove with the front, side, ash
door, as well as the ash grate in the open position.

Monitoring the temperature of the surface of the top stones
is the best way to determine if the stove is over-firing. If
you suspect that your stove is over-firing, contact your
dealer immediately. Damage done by over-firing is not
covered by your warranty. Results of over-firing can
include: warped or burned out internal parts, cracked
stones, discolored or warped external parts, and dam aged
enamel.

NOTE: ANY SYMPTOMS OF OVER-FIRING

WILL VOID YOUR WARRANTY!!

R

EMOVAL AND DISPOSAL OF ASHES

Ashes should be removed when the stove is cold . Us e
protective fireplace gloves when the pan is warm. Exercise
extreme caution when handling, storing o r d i sposing of
ashes.

The ash pan and ash pan access door is located under the
ash lip. The ash pan collects burned ash from a fire and
allows you to conveniently remove the ash from your wood
stove. The firebox should be cleared of ashes often, and
they should not be allowed to build up more than 3 inches
high, and it is important to prevent ashes from building up
around the dog house The firebox can be cleared of ashes
by sliding the ash grate sideways, sifting the ashes across
the grate into the ash pan, then returning the grate to its
closed position. The ash pan is easy to remove and has a
handle for convenient disposal of ashes. The back of the ash
pan

assembly is sloped upwards. Before removing the ash

pan, push it
slope, which kicks the ashes further into the pan.

(hard!) into the stove to force the pan up the

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

18

Ashes should be dumped from the ash drawer into a metal
container with a tight fitting lid. Do not place any other
items or trash into the metal container. Replace the lid onto
the container and allow the ashes to cool. Do not place the
ash disposal container on a combustible surface or vinyl
flooring, as the container will be hot

Pending disposal, place the closed ash container on a
noncombustible floor or on the ground, well away from all
combustible materials. Ashes should be retained in the
closed container until all cinders have thoroughly cooled.

Ashes should NEVER be placed in wooden or plastic
containers, or in paper or plastic bags, no matter how long
the fire has been out. Coals within a bed of ashes can
remain hot for several days once removed from the firebox.

!

MAINTENANCE

MONITORING STOVE TEMPERATURES

Monitor the stove temperatures with a stove thermometer
(available from your dealer) placed on the top center stone
of the stove. The thermometer could read as high as
500°F(260°C) on High Burn and 200-300°F(93-149°C) on
low burn. Maintaining temperatures in excess of
600°F(316°C) will cause the stones to crack and other
damage to the stove.

Do not over-fire the stove. (refer to page 18).

Damage done by over-firing will void the warranty.

CREOSOTE FORMATION AND NEED FOR REMOVAL

When wood is burned slowly, it produces tar and other
organic vapors, which combine with expelled moisture to
form creosote. These creosote vapors condense in the
relatively cool chimney flue of a slow-burning fire. As a
result, creosote residue accumulates on the flue lining.
When ignited, this creosote makes an extremely hot fire,
which may damage the chimney or even destroy the house.
When burning wood, the chimney connector and chimney
should be inspected at least once every two months during
the heating season to determine if a creosote buildup has
occurred.

To prevent the buildup of creosote:

1. Burn the stove with the primary air control
fully open for 35 - 45 minutes daily to burn out creosote
deposits from within the stove and the venting system.

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

2. After reloading with wood, burn the stove with
the primary air control fully open for 20 to 30 minutes.
This manner of operation ensures early engagement of the
secondary combustion system which, when engaged,
minimizes creosote buildup in the chimney.

The stovepipe connector and chimney should be inspected
at least monthly during the heating season to determine if a
creosote build-up has occurred. If a creosote residue
greater that 1/4" (6 mm) has accumulated, it should be
removed to reduce the risk of a chimney fire.

If your glass is remaining dirty, your operating
temperatures are low; therefore, there is a higher risk of
creosote buildup.

The venting system must be inspected at the stove
connection and at the chimney top. Cooler surfaces tend to
build creosote deposits quicker, so it is important to check
the chimney at the top (where it is coolest) as well as from
the bottom near the stove.

Accumulated creosote should be removed with a cleaning
brush specifically designed for the type of chimney in use.
A certified chimney sweep should be used to perform this
service. Contact your dealer for the name of a certified
chimney sweep in your area (your dealer may be a certified
sweep!).

It is also recommended that before each heating season the
entire system be professionally inspected, cleaned and
repaired, if necessary.

G

ASKETS

Gasket material should normally be replaced every two to
three seasons, depending on stove use. If the door seal is
loose, a new gasket will assure a tight seal and improved
stove performance. Contact your dealer for a gasket kit that
includes instructions and gaskets for your stove.

The procedure for replacing gaskets on the glass is
reviewed on page 20.

To replace door gaskets, first remove the old gaskets with a
utility or putty knife. Clean all gasket channels with a wire
brush. Apply gasket cement to the channels and push the
new gasket into place without stretching the gasket
material. The door should be shut immediately to fully
press the gasket into place and assure a positive seal.

We require the use of the following gaskets:

DOOR: 67" (170 cm) Length, 3/8" (9.5 mm) Diameter,
Adhesive Black Tube

19

GLASS: 58" (140 cm) Length, 1/4" (.64 cm) Diameter,
Low Density Black Tube

ASH DOOR: 35" (89 cm) Length, 3/8" (9.5 mm)
Diameter, Low Density, Black Tube

SIDE DOOR: 46" (117 cm) Length, 3/8" (9.5 mm)
Diameter, Low Density, Black Tube

G

LASS

Do not operate the stove with a broken door glass. Do not
abuse the front door by striking or slamming.

When necessary, the glass can be cleaned with low alkaline
content commercial stove glass cleaners, which are
available from your local dealer. Never attempt to clean the
glass while the fire is burning or the glass is hot. Most
deposits can be cleaned by following the instructions
provided with the cleaner. To clean heavier deposits, open
the door and lift it straight up and off the stove with the
hinge pins remaining in the door (take care to save hinge
pins and washers for reuse). Lay the door face down on a
workbench or table, with the handle hanging off the edge so
it will lay flat. Apply the cleaner to the glass and allow it to
set for a few minutes. By laying the door flat, it will allow
the cleaner to penetrate rather than running off the surface
of the glass. Wipe the cleaner off with a soft cloth, or black
& white newsprint.

Important: scratching or etching the glass will
weaken the integrity of the glass. Do not use a razor
blade, steel wool, or any other abrasive material to
clean the glass. Use low alkaline content cleaners
only.

The front door glass is a ceramic, shock-resistant glass,
made specifically for use in woodstoves. Do not use any
replacement glass other than the ceramic glass
manufactured and supplied for use in this woodstove.
Replacement glass is available through your local dealer.

The door glass should be replaced immediately if broken or
chipped. Contact your local dealer for replacement glass,
which is accompanied with instructions and everything
needed for the repair. If you replace the glass yourself,
wear work gloves and safety glasses.

The procedure for glass and glass gasket replacement is as
follows:

1. Remove the door by lifting it straight up off the
hinges with the hinge pins remaining in the door.

2. Place the door face down on a flat, smooth surface,
other than the floor, with the handle ha nging over
the edge.

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

3/8" RO PE

GASKET

SCREW

GLASS CLIP

GLASS

CLIP
PAD

GLASS

1/4" RO PE

GASKET

DOOR

3. Apply penetrating oil to the screws in the glass
retainer clips. Remove the screws to separate the
glass from the door.

4. Carefully lift the damaged glass and/or old gasket
from the doorframe and discard.

5. Peel the paper backing from the tape gasket.
Apply the new gasket to the doorframe as
illustrated on page 17.

6. Place the gasketed glass onto the door. Place a
new clip and gasket square around the glass, and
over the screw holes in the clip.

7. Screw the glass retainer clips (6) back on the door.

8. Install the door.

20

S

TONE

Occasional cleaning is all that should be necessary to
maintain the natural beauty of your stove’s polished
soapstone finish. Clean the soapstone with water, any non ­abrasive cleaner and a soft cloth. Wipe dust from the stone
with a clean cloth. Do not use chemical agents to wash the
stone; do not use waxes or any polishing agents on the
stone.

Care must be taken not to scratch or chip the stone. Do not
set items, which can scratch or chip the stone (or enamel
finish), on top of your stove.

Often, with use and over time, subtle earth tones of brown,
red, and yellow appear on the soapstone. This is a natural
reaction in the soapstone. Surface or hairline fractures may
appear in the stone after a stove has been used. Such
changes are normal and do not affect the operation or the
integrity of the stove and do not require replacement. If you
observe a completely broken stone, contact your dealer for
service.

CAST IRON

Exterior cast iron parts are either painted with black, high­temperature stove paint or porcelainized with an enamel
finish in various colors.

Use black, high-temperature stove paint (satin blac k by
Stovebright) to touch up and maintain the original
appearance of painted cast iron. Use a damp sponge to
wipe clean. Dry the cast iron thoroughly to prevent rusting.

Enamel castings can be cleaned with a standard glass
cleaner. With time and use, a very fine, subtle network of
crazed lines may appear seemingly beneath the surface of
the enamel. Crazing is a natural predictable process and
does not represent a flaw.

TROUBLESHOOTING

Your Heating Needs

Virtually all woodstove operators experience basic common
problems at one time or another. Most are correctable and
generally require only a minor adjustment of the stove,
installation, or operating technique. In cases where weather
conditions dramatically affect stove performance, the
problems are typically temporary and solve themselves
once the weather changes.

If you question whether your stove is producing adequate
heat, the best way to troubleshoot the problem is to monitor
the temperature of the stack. A 400 degree F (200 degree
C) stovepipe confirms the stove is supplying sufficient heat.
Keep in mind that your house itself will regulate
room/house temperatures. How well the walls, floors and
ceilings are insulated, the number and size of glass
windows, the tightness of outside doors, and the
construction or style of your house (vaulted ceilings or
other open spaces which collect large percentages of heat,
ceiling fans, etc.) all are determining factors of room
temperature.

Your stove's performance is also dependant on its
installation. One common cause of poor performance is an
oversized chimney flue. Oversized chimney flues result in
decreased draft, which prevents the smoke from rising out
the chimney. Oversized flues are also more difficult to heat
effectively, especially when burning a high efficiency
stove. Cool flue temperatures inhibit the establishment of a
strong draft (and encourage the accumulation of creosote).
The lack of a strong draft will
cause the fire to die down and may even force the smoke to
pour into the room.

If your chimney is the proper size and a strong draft is not
easily established, there is the possibility of the chimney
being too cold. Again, hot chimneys promote a stronger
draft.

Other draft guidelines are as follows:

AN "AIRTIGHT" HOUSE: If your home is super­insulated or especially well sealed, the (infiltration) air
supply to the interior of the house may be inadequate. This
phenomenon of air starvation within the bui lding can be
exacerbated if exhaust fans, such as clothes dryers,
bathroom fans or cookstove exhaust fans, are in operation
within the home. Outfitting your stove with the optional
outside air supply adaptor connected to an air duct which
leads to the outside of the building should correct this
problem.

TALL TREES OR BUILDINGS: These obstructions,
when located in proximity to the top of the chimney can
cause chronic or occasional downdrafts. When selecting a
site for a new chimney, take care to consider the placement
of other objects near the proposed chimney location.

WIND VELOCITY: Generally, the stronger and steadier
a wind, the stronger (better) the draft. However, "gusty"
wind conditions may cause erratic downdrafts.

BAROMETRIC PRESSURE: Chimney drafts are
typically sluggish on balmy, wet or muggy days. This is a

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

21

weather-related phenomenon, which generally is self­correcting as the weather changes.

BRISKNESS OF FIRE: The hotter the fire in your stove,
the hotter your chimney and, therefore, the stronger the
draft.

BREAKS IN THE VENTING SYSTEM: An unsealed
clean-out door at the bottom of the chimney, leaky
stovepipe joints, a poor stovepipe-to-thimble connection,
missing caps, or a leaky chimney may cause inadequate
draft.

SEASONAL FACTORS: Early fall and late spring are
generally difficult seasons in which to establish proper
drafts. The colder the outside air is (relative to room
temperatures) the stronger the draft.

Operating the Stove

There are days when a draft is not easily established. As
outlined above, seasonal factors or a cold chimney may be
the cause. Try starting the fire by using small kindling and
fuel to obtain a quick, hot fire. Tend the fire frequently
with small fuel until the chimney is hot and the draft is well
established.

TROUBLESHOOTING GUIDE

PROBLEM POSSIBLE CAUSE SOLUTIONS

STOVE SMOKES Operating Technique Fully open the primary air control one minute before opening doors.
Cold Chimney Preheat the chimney when first starting a fire.
Blocked Chimney Examine the chimney and stovepipe for blockage or creosote

accumulations.
Oversized Chimney Reline the chimney to the appropriate diameter
Undersized Chimney Install a draft inducer or replace the chimney.
Chimney Too Short Length en the chimney.
Air Infiltration Into The

Chimney

More Than One Appliance

Connected to the Flue
BACK-PUFFING OR
GAS EXPLOSIONS
Extra Low Burn Rate Burn the stove at a higher burn rate.
Chimney Down-draft Install a chimney cap.
Excessive Ash Build-up Empty ash pan more frequently.
UNCONTROLLED
OR SHORT BURN
Excessive Draft Check the installation. Operate at LOW BURN. Install stovepipe

Deteriorated Cement Seals Reseal the stove with furnace cement.
Extra Long Chimney Shorten the chimney. Install stovepipe damper.
Oversized Chimney Reline the chimney to the proper diameter.
High Winds or Hilltop

Excessive Draft Draft in excess of 0.1 wc should be correc t ed with a stovepipe

INSUFFICIENT HEAT Poor Quality or Green

Low Burn Rate Operate the stove at a higher burn rate.
Air Insulated Chimney Replace with a pre-fabricated insulated chimney system or a

Cold Exterior Chimney Reline or insulate the chimney.
Leaky Stovepipe or

Too Much Heat Loss From

BLISTERING OF
ENAMEL CASTING
Excessive Draft Check the DRAFT. A damper may be required. Operate the stove

Operating Technique Fully open the primary air control one minute before opening the

Unsealed or Open Door

Open ash grate

Location:

Wood

Chimney

House

Operating Technique Do not over-fire the stove. Monitor stove temperatures. Use

Seal chimney connections and openings in clean-out doors.

Disconnect all other appliances and seal openings.

door and keep it fully open for a few minutes after reloading.

Close the door tightly or replace the gaskets.
Slide ash grate to closed position.

damper.

Install a chimney cap.

damper
Use only air-dried wood, preferably dried at least one year.

properly sized masonry chimney.

Check the installation.

Caulk windows, seal openings in hom e .

seasoned wood only.

at a LOW BURN range.

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

22

REPLACEMENT PARTS & OPTIONAL ACCESSORIES

PART # DESCRIPTION PART # DESCRIPTION

2010-225 BOTTOM: MATTE, HER 5021-030 HANDLE: SLIDER,PRI AIR CONTROL,HER
2010-230 LEG: SIDE,MATTE,HER 5021-025 PLATE: SLIDER,PRI AIR ,HER
2010-422 PLATE; RIGHT SIDE 5021-020 BRACKET:SLIDER RETAINER,PRI AIR,HER
2010-270 DOOR: FRONT,MATTE,HER 5021-040 PIPE: AIR,SECONDARY,RISER,HER
2010-250 DOOR: SIDE,MATTE,HER 5021-041 PIPE: AIR,SECONDARY,#1,HER
2010-252 PLATE: SIDE DOOR STONE RETAINING 5021-042 PIPE: AIR,SECONDARY,#2,HER
2010-265 FRAME: DOOR,FRONT,OUTER,MAT,HER 5021-043 PIPE: AIR,SECONDARY,#3,HER
2010-280 FRAME: BACK FLUE ,HER 5570-150 HEAT SHIELD: UNDER TOP SS
2010-255 FRAME: DOOR,SIDE,OUTER,MATTE,HER 5021-065 SUPPORT: BAFFLE,SS,HER
2010-257 FRAME: DOOR,SIDE,INNER,HER 5021-055 PLATE: SIDE DOOR OUTTER FRAME
2010-290 TOP: MATTE,HER 5021-050 LATCH: DOOR,SIDE, FRONT,HER
2010-282 BLANK PLATE: FLUE,HER 5021-015 LATCH: DOOR,ASH PAN,3/8",HER
2010-285 COLLAR: FLUE,HER 5010-080 CRANK: HANDLE,45 deg,HER
2010-210 FOOT: HER 5350-047
2010-245 PRIMARY MANIFOLD,HER 5021-010 PAN: ASH,HER
2010-242 SECONDARY MANIFOLD TOP,HER 5021-035 CONTROL ROD,ASH GRATE,HER
2010-240 SECONDARY MANIFOLD BOTTOM,HER 5021-037 HANDLE: ASH GRATE CONTROL
2010-275 SIDE TRIM ,HER
2010-220 DOOR: ASH PAN,HER 3030-038 GLASS: IR,11-3/16"x18-15/16"x5mm,HER
2010-215 ASH PAN FRAME ,HER 1 3110-056 GASKET: ROPE,1/4" (2992')

2010-227 GRATE: LOWER, ASH, HER 1

2010-228 GRATE: ASH,HER, 3120-020 BAFFLE:CERAMIC,17-1/2"x8-1/2",HER

000-101 STONE: SOAPSTONE,REFRACTORY 5240-140 SPRING: WAVE
1141-251 STONE: POL,2-3/4"x9-1/2",FT/FB,MAN/HE

1141-252 STONE: POL,3-3/4"x9-1/2",FB/FT,MAN/HE
1141-253 STONE: POL,2-19/32"x9-1/2",SLOT,FS,HE
1201-25 STONE: POL,8"x9-1/2",4 BEVEL,RS/,HER/ 90-53210 HER NC OUTSIDE AIR ASS'Y
1201-26 STONE: POL,8"x9-1/2",RC/RC/,MAN/HER/ 90-68210 HER REAR HEAT SHIELD
1141-240 STONE: POL,4-5/32"x6-11/16",DT/,HER 90-57210 HER BLOWER ASS'Y
1141-242 STONE: POL,2-7/8"x6-11/16",DB/HER
1421-56 STONE: POL,6-11/16"x9-1/2",S/,HER/HAR
1421-58 STONE: POL,8-1/32"x15-5/8",TS/,HER/HA
1141-261 STONE:POL,8-3/32"x8-1/32" TOP CEN.
1141-241 STONE: POL,8-3/8"X10-1/4" SIDE DOOR

CASTINGS

STONE

3110-057 GASKET: ROPE,3/8" (1632')

3900-177 HANDLE: WOOD,BLACK

6400­40444

STEEL

CRANK: HANDLE (ASH PAN) BEN

MISC.

MANUAL: OWNER'S,HER

OPTIONAL ACCESSORIES

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

23

Safety Label

CONTACT YOUR LOCAL BUILDING OFFICIALS ABOUT RESTRICTIONS

INSPECTION IN YOUR AREA AND INSTALLATION

Listed Room Heater, Solid Fuel Type

Also Suitable for Mobile Home Installation Pursuant to (UM)84-HUD

Manufactured by:

Intertek Testing

Services N A, inc.

WN 04380

“PREVENT HOUSE FIRES”

Install and use only in accordance with
manufacture’s installation instructions
and your local building codes.

CAUTION: Special methods are required when
passing chimney through a wall or ceiling, refer
to local building codes. Do not connect this unit
to a chimney flue serving another appliance.

NOTE: Replace glass only with 5mm CERAMIC
IR or NEOCERAM IR glass.

WARNING: (MOBILE HOME) An outside air
inlet must be provided for combustion and be
unrestricted while unit is in use.

SERIAL #

MODEL NAME: HERITAGE 1 8021
TESTED TO: UL 1482, ULC S627
TYPE OF FUEL: Solid Wood Only

WARNINGS:

Do not operate with doors open.

Do not obstruct space under heater

Do not use grate or elevate fire. Build
wood fire directly on hearth.

Do not overfire. If the heater or
chimney connector glows, you are
overfiring.

317 Stafford Ave.
Morrisville V T 05661

Clearance to Combustible Materials*

SIDEWALL

BACKWALL

B

STOVE

AC

A - 16” (41cm)

SIDEWALL

B - 17” (43cm)
C - 17 1/2” (45cm)

When installed on a combustible floor,
non-combustible floor protection is
required to cover the area beneath the
heater, and extend at least 18” to the
front and 8” to the sides of the fuel
opening.

* Refer to the Installation Manual for additional clearance information.

VENT REQUIREMENTS:

6 inch diameter, single wall, minimum 24 MSG black or 25 MSG blue steel
connector with listed factory-built Type HT chimney or masonry chimney.

OPTIONAL KITS:

Rear Heat Shield Kit # 90-68210
Outside Air Kit Kit # 90-53210
Blower Kit # 90-57210

2002 2003 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

CAUTION: HOT WHILE IN OPERATION. DO NOT TOUCH. KEEP
CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY
CAUSE SKIN BURNS. SEE NAMEPLATE AND INSTRUCTIONS.
INSPECT AND CLEAN CHIMNEY AND CONNECTOR
FREQUENTLY. UNDER CERTAIN CONDITIONS OF USE,
CREOSOTE BUILDUP MAY OCCUR RAPIDLY.

U.S. ENVIRONMENTAL PROTECTION AGENCY

Certified to comply with July 1, 1990 particulate emissions standards

Date of Manufacture

24

HEARTHST ONE WOODST OVE LIMITED WARRANTIES

These warranties give you specific legal rights. You may also have other rights which vary from State to State.

HearthStone Quality Home Heating Products, Inc. (HearthStone) warrants to the original purchaser only
“Original Purchaser”) the new woodstove manufactured by HearthStone and purchased by the Original Purchaser
(the “Woodstove”) against any of the occurrences listed in this document that result from defects in material or
workmanship. All obligations of HearthStone under this document commence on the date the Original Purchaser
purchases the Woodstove (the “Purchase Date”).

LIMITED LIFETIME WARRANTY

HearthStone warrants the following parts of the Woodstove against the following occurrences that result from
defects in material and workmanship:

• All cast iron parts – against breakage, cracking or burn-through.

• All stones – against cracking or breakage due to thermal stress, excluding

scratches that do not affect the operation or safety of the Woodstove.

• Primary and secondary air supply systems, including riser tubes, air wash system, secondary air manifold and
stainless steel secondary air supply tubes – against breakage, cracking or burn-through.

• Glass – against breakage due to thermal shock.

surface and hairline cracks and

LIMITED FIVE-YEAR WARRANTY

HearthStone warrants the following parts of the Woodstove against the following occurrences that result from
defects in material and workmanship:

• Refractory brick – against breakage and deterioration not resulting from physical damage or over-loading of
the Woodstove.

• Firebox baffle (the baffle above the secondary air tubes) – against breakage, cracking or burn-through.

• Door handles and latch mechanisms – against breakage.

This warranty expires on the fifth (5

th

) anniversary of the Purchase Date.

LIMITED ONE-YEAR WARRANTY

HearthStone warrants the following parts of the Woodstove against the following occurrences that result from
defects in material and workmanship:

• Enamel Finish – against peeling or fading, excluding
crazing.

• Stove cement and all gaskets – against breakage or deterioration.

• Accessories and electrical components such as blowers, switches and thermo discs, excluding

components, hearth components, electrical components and other components or accessories used in
conjunction with the installation of the Woodstove not manufactured or supplied by HearthStone – against
breakage or malfunction.

This warranty expires on the first (1

st

) anniversary of the Purchase Date.

chipping, mechanical abrasion, chemical abrasion or

venting

EXCLUSIONS

The warranties contained in this document do not cover, nor is HearthStone responsible for:

1. Damage resulting from installation or operation of the Woodstove in a manner contrary to the owner’s

manual.

2. Damage to the Woodstove or cracking of stones due to improper break-in firing procedures.

3. Damage or non-performance resulting from faulty or incomplete setup, installation and start-up or

mishandling, abuse, or misuse of the Woodstove, including but not limited to over-firing.

4. Damage resulting from installation, modification, alteration, repair or service of the Woodstove by any

party other than HearthStone or an authorized HearthStone dealer (a “Dealer”).

5. Damage resulting from the use as fuel of driftwood, treated wood, wax, artificial or manufactured logs,

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

25

(the

coal or other material other than natural wood.

6. Damage due to water or due to installation of the Woodstove in a damp or high condensation area.

7. Damage due to installation of the Woodstove in an atmosphere contaminated by damaging chemicals,

including but not limited to chlorine, fluorine or salts.

8. Scratches on glass, enameled surfaces or stones due to mechanical a b rasion.

9. Standard wear and tear of the Woodstove resulting from normal usage over time.

10. Damage resulting from operational-related problems such as over-firing, downdrafts, smoke spillage, or

use of corrosive driftwood.

11. Damage or inadequate performance caused by site, installation or environmental conditions beyond

HearthStone’s control, including but not limited to nearby trees, rooftops, buildings, wind, hills,
mountains, inadequate or excessive venting, insufficient make up air, or negative air pressure whether or
not caused by mechanical systems such as furnaces, exhaust fans, clothes dryers, etc.

12. A defect in any part of the Woodstove if the Original Purchaser fails to comply with HearthStone’s or a

Dealer’s request to ship the part or the Woodstove to HearthStone or a Dealer, as the case may be.

THE WARRANTIES CONTAINED IN THIS DOCUMENT ARE EXCLUSIVE AND ARE GIVEN BY
HEARTHSTONE AND ACCEPTED BY THE ORIGINAL PURCHASER IN LIEU OF ALL OTHER
EXPRESS WARRANTIES AND ANY OBLIGATIONS, LIABILITIES, RIGHTS, CLAIMS, OR REMEDIES
IN CONTRACT OR TORT, WHETHER OR NOT ARISING FROM HEARTHSTONE’S NEGLIGENCE,
ACTUAL OR IMPUTED. ALL IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE GIVEN ONLY

TO THE

EXTENT REQUIRED BY FEDERAL OR STATE LAW. EXCEPT AS OTHERWISE REQUIRED BY STATE
LAW, UPON THE EXPIRATION OF THE EXPRESS LIMITED WARRANTIES CONTAINED HEREIN, NO
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THE SUBJECT WOODSTOVE. SOME

STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

THE WARRANTIES CONTAINED IN THIS DOCUMENT EXTEND ONLY

TO THE ORIGINAL
PURCHASER OF THE WOODSTOVE WARRANTED HEREUNDER. THEY DO NOT EXTEND TO ANY
SUBSEQUENT OWNERS.

UNDER NO CIRCUMSTANCES SHALL HEARTHSTONE BE LIABLE TO THE ORIGINAL PURCHASER
OR ANY OTHER PERSON FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO DAMAGE TO PROPERTY OR PERSONAL INJURIES, WHETHER ARISI NG OUT
OF BREACH OF WARRANTY, TORT, OR OTHERWISE, EVEN IF HEARTHSTONE HAS BEEN
APPRAISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

QUALIFYING FOR WARRANTY COVERAGE
To obtain performance of any obligation under this document, the Original Purchaser must, within the applicable
warranty time period, contact HearthStone, at the address listed in the Warranty Registration section below or at
[phone], or a Dealer for instructions regarding the return of defective parts for repair, the return of the

Woodstove for repair, or a Dealer service call. The Original Purchaser should refer to the Dealer network search
engine contained on HearthStone’s Web site (www.hearthstonestoves.com

), or call HearthStone at (802) 888-

5235, to find a Dealer nearest the Original Purchaser’s location.

REMEDY

The remedy for any breach of the foregoing warranties will consist of repair or replacement, at HearthStone’s
option, of any covered defect in the Woodstove. When the Original Purchaser contacts HearthStone or a Dealer,
HearthStone or the Dealer, as the case may be, will instruct the Original Purchaser to either

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

26

return the defective

part, or the entire Woodstove (if needed), with shipping prepaid, to HearthStone or a Dealer or allow a Dealer to
make a service call at the place where the Woodstove is located. In the event the Original Purchaser refuses to
allow a Dealer to make a service call, HearthStone or a Dealer, as the case may be, will request that the Original
Owner return the defective part, or the entire Woodstove (if needed), with shipping prepaid, to HearthStone or a
Dealer. Notwithstanding any other provision of this document, the Original Purchaser shall pay for any

travel fees and service charges related to a Dealer’s service call.

Parts: HearthStone will replace defective parts covered by the foregoing warranties at no charge.
Labor: Within the first (1

st

) year after the Purchase Date, HearthStone will pay for warranty labor performed by
a Dealer at HearthStone’s published labor rates in effect at the time the labor is performed. Thereafter, the
Original Purchaser is responsible for the cost of labor.
Shipping cost for parts: Within the first ninety (90) days after the Purchase Date, HearthStone will pay for the
shipping of Woodstove parts covered by any of the foregoing warranties to and from HearthStone or a Dealer, as
the case may be. Thereafter, the Original Purchaser is responsible for all shipping costs related to shipping
Woodstove parts to and from HearthStone or a Dealer, as the case may be.
Shipping cost for the Woodstove: Within the first (1

st

) year after the Purchase Date, if the Original Purchaser is
instructed to return the Woodstove to HearthStone or a Dealer for repair, HearthStone will pay fifty percent (50%)
and the Original Purchaser will pay fifty percent (50%) of the shipping

costs related to shipping the Woodstove to
and from HearthStone or a Dealer, as the case may be. Thereafter, the Original Purchaser is responsible for one
hundred percent (100%) of all of the shipping costs related to shipping the Woodstove to and from HearthStone or
a Dealer, as the case may be. Notwithstanding any other provision of this document, in no event will HearthStone
pay for any Dealer fees or other fees for pick up or delivery of the Woodstove returned for repair; the Original
Purchaser shall be responsible for any such fees.

WARRANTY REGISTRATION

The Original Purchaser may send a completed and signed Warranty Registration Form, which is enclosed in the
Woodstove warranty packet, to the following address:

HearthStone Quality Home Heating Products, Inc.
Warranty Department
317 Stafford Avenue
Morrisville, VT 05661

NOTE: SENDING IN THE SIGNED WARRANTY REGIST RATION FORM IS NOT A CONDITION OF
WARRANTY COVERAGE OR HEARTHSTONE’S PERFORMANCE.

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

27

Notes:

HearthStone Quality Home Heating Products Inc ® Heritage Model 8021

28