Hearth & Home ODMEZG-36 Owner's Manual

1

Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/17

Models:

Owner’s Manual

Care and Operation

NOTICE: DO NOT discard this manual!

In the Commonwealth of Massachusetts installation must be

performed by a licensed plumber or gas tter.

See appliance installation manual for additional

Commonwealth of Massachusetts requirements.

INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.

This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer’s
instructions and the Manufactured Home

Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.

This appliance is only for use with the type(s)

of gas indicated on the rating plate. This

appliance is not convertible for use with other

gases, unless a certied kit is used.

• DO NOT store or use gasoline or other am-
mable vapors and liquids in the vicinity of this

or any other appliance.

• What to do if you smell gas

- DO NOT try to light any appliance.

- DO NOT touch any electrical switch. DO

NOT use any phone in your building.

- Leave the building immediately.

- Immediately call your gas supplier from

a neighbor’s phone. Follow the gas sup­plier’s instructions.

- If you cannot reach your gas supplier, call

the re department.

• Installation and service must be performed

by a qualied installer, service agency, or the
gas supplier.

WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.

DANGER

HOT GLASS WILL

CAUSE BURNS.

DO NOT TOUCH GLASS

UNTIL COOLED.

NEVER ALLOW CHILDREN

TO TOUCH GLASS.

A barrier designed to reduce the risk of

burns from the hot viewing glass is provided
with this appliance and shall be installed for

the protection of children and other at-risk
individuals.

ODMEZG-36

Mezzanine
Series

CERTIFIED

S

AFETY BARRIER

Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/172

Listing Label Information/Location

Gas and Electric
Information

Serial Number

Type of Gas

The model information regarding your specic replace can be found on
the rating plate usually located in the control area of the replace.

Model Number

Read this manual before operating this appliance.

Please retain this Owner’s Manual for future reference.

Read the Installation Manual before making any installation or nishing changes.

1

Welcome

Brand: ________________________________________________ Model Name: ___________________________

Serial Number: __________________________________________ Date Installed: __________________________

Appliance Information:

Local Dealer Information

DEALER: Fill in

your name, address,
phone and email
information here and
appliance information
below.

Dealer Name: ________________________________________________________

Address: ____________________________________________________________

____________________________________________________________

Phone: _____________________________________________________________

Email: _____________________________________________________________

Not Not for use use with with solid solid fuel.fuel.
((Ne Ne doit doit pas entre entre utilise utilise avec avec un un combustible combustible solide).solide).

This This appliance appliance must must be be installed installed in in accordance accordance with with local local codes, codes, if if any; any; if if not, not, follow follow ANSI ANSI Z223.1Z223.1
in in the the USA USA or or CAN/CGA CAN/CGA B149 B149 installation installation codes. codes. (Installer (Installer l’appareil l’appareil selon selon les les codes codes ou ou reglementsreglements

locaux locaux ou, ou, en en l’absence l’absence de de tels tels reglements, reglements, selon selon les les codes codes d’installation d’installation CAN/CGA-B149.)CAN/CGA-B149.)

Type Type of of Gas Gas (Sorte (Sorte De De Gaz)Gaz)::

NNAATURALTURAL GASGAS

MADE MADE IN IN USAUSA

Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment.Adjustment.

Approved Approved Minimum Minimum (De (De Gaz) Gaz) AcceptableAcceptable 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)

Maximum Maximum Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)

Maximum Maximum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)

Minimum Minimum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w. c. (Po. (Po. Col. Col. d’eau)d’eau)

Model:Model:

(Modele):(Modele):

SerialSerial

(Serie):(Serie):

ANSI ANSI Z21XX-XXXX Z21XX-XXXX · · CSA CSA 2.XX-MXX 2.XX-MXX

XXXXXXXXXXXXXXXX

IN IN CANADACANADA
ALTITUDE:ALTITUDE: 0-0000 0-0000 FT.FT. 0000-0000FT.0000-0000FT.
MAX. MAX. INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000
MIN. MIN. INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000
ORIFICE ORIFICE SIZE:SIZE: #XXXXX#XXXXX #XXXXX#XXXXX

XXXXXXXXXXXXXXXX

Total To tal Electrical Electrical Requirements: Requirements: 000Vac, 000Vac, 00Hz., 00Hz., less less than than 00 00 AmperesAmperes

Outdoor Lifestyles, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044

A. Congratulations

Congratulations on selecting a Outdoor Lifestyles gas

replace, an elegant and clean alternative to wood burning
replaces. The gas replace you have selected is designed
to provide the utmost in safety, reliability, and efciency.

As the owner of a new replace, you’ll want to read and

carefully follow all of the instructions contained in this

owner’s manual. Pay special attention to all cautions and
warnings.

This owner’s manual should be retained for future

reference. We suggest that you keep it with your other
important documents and product manuals.

The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control

systems.

Your new Outdoor Lifestyles gas replace will give you
years of durable use and trouble-free enjoyment. Welcome
to the Outdoor Lifestyles family of replace products!

3

Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/17

Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Used to address practices not related to personal injury.

Table of Contents

1 Welcome

A. Congratulations .................................2

B. Limited Lifetime Warranty ..........................4

2 Product Specic Information

A. Appliance Certication ............................6

B. Glass Specications ..............................6

C. BTU Specications ...............................6

3 Important Safety and Operating Information

A. Appliance Safety ................................ 7

B. General Operating Parts .......................... 8

C. Fuel Specications ...............................8

D. Good Faith Wall Surface/TV Guidelines .............. 9

E. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . 10

F. Lighting Instructions (IPI) ......................... 11

G. Appliance Break-In .............................. 12

H. Heat Management ..............................12

I. Operation During A Power Outage .................. 12

J. Detailed Component Operating Instructions

- Intellire™ Touch ..............................13

4 Maintenance and Service

A. Maintenance: Frequency and Tasks ................ 15

B. Maintenance Tasks: Homeowner ..................15

C. Maintenance Tasks: Qualied Service Technician .....17

5 Frequently Asked Questions and Troubleshooting

A. Frequently Asked Questions ......................19

B. Frenquently Asked Questions Intellire™ Touch .......20

C. Troubleshooting ................................ 21

Reference Materials

A. Accessories ................................... 23

B. Service Parts .................................. 24

C. Contact Information ............................. 29

 = Contains updated information.

►

Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/174

B. Limited Lifetime Warranty

Outdoor Lifestyles by Hearth & Home Technologies™

Warranty

Hearth & Home Technologies (“HHT”) extends the following warranty for all Outdoor Lifestyles by HHT™
brand products (“Products”) that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

HHT warrants to the original owner of the Product at the site of installation, and to any transferee taking
ownership of the Product at the site of installation within one year following the date of original purchase,
that the Product will be free from defects in materials and workmanship at the time of manufacture. After
installation, if covered components manufactured by HHT are found to be defective in materials or
workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered
components. This warranty is subject to conditions, exclusions and limitations as described below.

WARRANTY PERIOD:

The warranty period runs for one year, beginning on the earlier of: (i) the date of invoice for the Product;
(ii) in the case of new home construction, the date of first occupancy of the residence or six months after
the date of sale of the Product by an HHT authorized dealer, whichever occurs first; or (iii) the date 24
months following the date of Product shipment from HHT, regardless of the invoice or occupancy date.

WARRANTY CONDITIONS:

• This warranty only covers Products that are purchased through an HHT authorized dealer or
distributor. A list of HHT authorized dealers is available on the HHT branded websites.

• This warranty is only valid while the Product remains at the site of original installation.

• Contact your installing dealer for warranty service. If the installing dealer is unable to provide
necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees
may apply if you are seeking warranty service from a dealer other than the dealer from whom
you originally purchased the Product.

• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel
and shipping charges for parts are not covered by this warranty.

WARRANTY EXCLUSIONS:

This warranty does not cover the following:

• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in
color of interior and exterior surface finishes may occur; this is not a flaw and not covered under
warranty.

• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse,
scratches, melted items, or other external sources and residues left on surfaces from the use of
abrasive cleaners or polishes.

• Repair or replacement of parts that are subject to normal wear and tear during the warranty
period. These parts include: paint, firebricks, grates, flame guides and the discoloration of glass.

• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are
normal and complaints related to this noise are not covered by this warranty.

Outdoor Lifestyles Warranty - 2108-975B - 2/15/13 - page 1

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Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/17

B. Limited Lifetime Warranty (continued)

• Damages resulting from: (1) failure to install, operate, or maintain the Product in accordance with
the installation instructions, operating instructions, and listing agent identification label furnished
with the Product; (2) failure to install the Product in accordance with local building codes; (3)
shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with
damaged, corroded or failed components, accident, or incorrectly performed repairs; (5) inad­equate ventilation, negative pressure or environmental conditions, including, without limitation:
hail, snow, ice, fallen branches, flooding, water damage and fading of color; (6) use of fuels other
than those specified in the operating instructions; (7) installation or use of components not
supplied with the Product or any other components not expressly authorized and approved by
HHT; (8) modification of the Product not expressly authorized and approved by HHT in writing;

and/or (9) interruptions or fluctuations of electrical power supply to the Product.

• Non-HHT venting components, hearth components or other accessories used in conjunction with

the Product.

• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is

installed.

• The Product’s capability to heat the desired space. Information is provided to assist the consumer
and the dealer in selecting the proper appliance for the application. Consideration must be given
to the Product’s location and configuration and environmental conditions.

This warranty is void if:

• The Product has been over-fired or operated in atmospheres contaminated by chlorine, fluorine,

or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or
tubes, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes and
cracking or spalling of refractory or cementitious materials.

• The Product is subjected to prolonged periods of dampness, condensation, ice or snow.

• There is any damage to the Product or other components due to water or weather damage which

is the result of, but not limited to, improper chimney or venting installation.

LIMITATIONS OF LIABILITY:

Repair or replacement in accordance with the provisions of this warranty will be the owner’s exclusive
remedy for and will constitute HHT’s sole obligation under this warranty, under any other warranty
(express or implied), or in contract, tort or otherwise; provided, however, that if HHT is unable to provide
repair or replacement in an expedient and cost effective manner, HHT may discharge all such obligations

by refunding the purchase price of the Product. No employee, agent, dealer, or other person is authorized
to give any warranty on behalf of HHT. TO THE EXTENT ALLOWED BY LAW, HHT MAKES NO OTHER
WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. HHT WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL
OR INCIDENTAL DAMAGES ARISING OUT OF DEFECTS IN OR USE OF THE PRODUCTS. Some

states do not allow exclusions or limitation of incidental or consequential damages, so these limitations

may not apply to you. This warranty gives you specific rights; you also may have other rights, which vary
from state to state. The duration of any implied warranty is limited to the duration of the warranty period
specified herein.

Outdoor Lifestyles Warranty - 2108-975B - 2/15/13 - page 2

Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/176

A. Appliance Certication

NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.

This appliance is tested and approved as either supplemen-

tal room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.

NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.

2

Product Specic Information

C. BTU Specications

This product is listed to ANSI standards for “Vented Gas
Fireplace Heaters” and applicable sections of “Gas Burn-

ing Heating Appliances for Manufactured Homes and

Recreational Vehicles”, and “Gas Fired Appliances for
Use at High Altitudes”.

MODEL: ODMEZG-36

LABORATORY: CSA

TYPE: Direct Vent Heater

STANDARD: ANSI Z21.50-2014/CSA 2.22-2014

Models

(U.S. or Canada)

Maximum

Input BTU/h

Minimum

Input

BTU/h

Orice

Size (DMS)

ODMEZG-36

(NG)

(0-4500 FT) 34,000 27,500 #44

ODMEZG-36

(Propane)

(0-4500 FT) 34,000 27,500 #1.28mm

Installation and service of this appliance should

be performed by qualied personnel. Hearth

& Home Technologies recommends HHT

Factory Trained or NFI certied professionals.

B. Glass Specications

This appliance is equipped with ceramic glass that is

used on the inside glass door frames attached to the re­box. Replace glass only with ceramic glass. The outdoor
glass in the black frame screwed to the stainless steel
frame is tempered glass. Replace only with tempered
glass. Please contact your dealer for replacement glass.

7

Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/17

3

Important Safety and Operating Information

Clear Space

WARNING! DO NOT place combustible objects in front

of the replace or block louvers. High temperatures may
start a re. See Figure 3.1.

Avoid placing candles and other heat-sensitive objects on

mantel or hearth. Heat may damage these objects.

Figure 3.1 Clear Space

Over Firing

The appliance is considered to be over ring if the ames
are contacting the top of the rebox. Call a qualied service
technician to service the appliance.

CLEAR SPACE

4 FT. IN FRONT

OF FIREPLACE

WARNING! DO NOT operate replace before reading
and understanding operating instructions. Failure

to operate replace according to operating instructions
could cause re or injury.

Young children should be carefully supervised when they

are in the same room as the appliance. Toddlers, young

children and others may be susceptible to accidental

contact burns.

• A physical barrier is recommended if there are at risk
individuals in the house.

• To restrict access to a replace or stove, install an
adjustable safety gate to keep toddlers, young children
and other at risk individuals out of the room and away
from hot surfaces.

• Install a switch lock or a wall/remote control with child
protection lockout feature.

A. Appliance Safety

• Keep remote controls out of reach of children.

• Never leave children alone near a hot replace, whether
operating or cooling down.

• Teach children to NEVER touch the replace.

• Consider not using the replace when children will be
present.

Contact your dealer for more information, or visit: www.
hpba.org/safety-information.

To prevent unintended operation when not using your re-

place for an extended period of time (summer months,
vacations, trips, etc):

• Remove batteries from remote controls.

• Turn off wall controls.

• Unplug 6 volt adapter plug.

WARNING! Choking Hazard! Keep media out of reach
of children.

Note: See appliance Installation
Manual for hearth, mantel and

nishing requirements.

A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and
shall be installed for the protection of children and other
at-risk individuals. DO NOT operate the appliance with
the barrier removed. If the barrier becomes damaged,
the barrier shall be replaced with the manufacturer’s
barrier for this appliance.

Contact your dealer or Hearth & Home Technologies if the

barrier is not present or help is needed to properly install one.

DANGER

HOT GLASS WILL

CAUSE BURNS.

DO NOT TOUCH GLASS

UNTIL COOLED.

NEVER ALLOW CHILDREN

TO TOUCH GLASS.

• Keep children away.

• CAREFULLY SUPERVISE children in same room
as replace.

• Alert children and adults to hazards of high

temperatures.

High temperatures may ignite clothing or other

ammable materials.

• Clothing, furniture, draperies, and other ammable

materials must not be placed on or near the

appliance.

Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/178

Figure 3.2 General Operating Parts

B. General Operating Parts

C. Fuel Specications

WARNING! Risk of Fire or Explosion! Appliance must
be set up for compatible gas type!

• This appliance is designed to operate on either natural

gas or propane. Make sure the appliance is compatible
with gas type selected for installation site.

• Conversions must be made by a qualified service

technician using Hearth & Home Technologies specied
and approved parts.

Figure 3.2 references the general operating parts of the

appliance and the section of this manual in which they are

discussed.

CLEAR SPACE

SECTION 3.A.

DECORATIVE DOORS

SECTION 4

GLASS ASSEMBLY

SECTION 4

OPERATION DURING

A POWER OUTAGE

SECTION 3.I

WARNING! Risk of Fire! Comply with all minimum

clearances to combustibles as specied in the installation

instructions.

9

Outdoor Lifestyles • ODMEZG-36 Owner’s Manual • 4601-900 Rev. B • 3/17

Good Faith Guidelines for TV Installaons Above a Typical Gas Fireplace

Item Minimum Dimensions

A 2.5 inches

B

2 inches minimum to 3 inches maximum

C

COMBUSTIBLE: 35 inches:ODMEZG-36

D Wall Brkt + TV Thickness + 2.5 inches

B

B

A

Fireplace

TV

Mantel

A

C

Notes:

1. These are good faith recommended clearances only and not a guarantee of compliance with all TV

manufacturers’ maximum allowable operang temperatures.

2. Since every home has unique air flow characteriscs and maximum allowable operang temperatures

can vary from manufacturer to manufacturer and from model to model, actual TV temperatures should
be validated at the me of each installaon. TVs should not be used in situaons where the actual TV
temperature exceeds the manufacturers’ maximum allowable operang temperatures idenfied in the
TV’s technical specificaons. Contact the TV’s manufacturer directly if you cannot locate this
informaon or have quesons regar

ding the informaon.

3. Mantel height and depth must conform to mantle requirements specified in the fireplace installaon

manual.

4. “C” dimension taken from the top of the hood or fireplace opening.

5.

Suggesons on how to further reduce TV temperatures:

a. Increase “A” dimension.

b. Increase “C” dimension, however, increasing “B” dimension beyond maximum recommended

typically results in higher temperatures.

TV Wall
Bracket

D

Fireplace

C

TV on the wall

TV recessed into the wall

NON-COMBUSTIBLE 6 inches: ALL SIZES

Figure 3.3 Good Faith TV Guidelines

D. Good Faith Wall Surface TV Guildlines