Hearth Home IntelliFire App User Manual
PLACE LABEL OR WRITE Wi-Fi SSN# BELOW
LOCATION:
ATTENTION: Installer - Place extra nameplate label included with the
Wi-Fi module on the top left corner of page 1 of this document. The WiFi SSN# on the label will be needed to verify the correct Wi-Fi module.
Also write the location of the appliance in which the module is installed.
IntelliFire
Installation Instructions & User Guide
Leave this manual with party responsible for use
and operation.
Table of Contents
1 Introduction
2 Quick Start Guide ..........................2
3 Download the IntelliFire App .................3
4 Set-up Instructions for iOS ................... 3
5 iOS User Guide ............................9
Functions .................................. 9
Settings ..................................12
Edit / Add Locations .........................13
Edit / Add Appliances ........................ 14
User Management .......................... 15
6 Set-up Instructions for Android ..............16
7 Android User Guide ........................20
Functions ................................. 20
Settings ..................................23
Edit / Add Locations .........................23
Edit / Add Appliances ........................ 24
User Management .......................... 25
8 Connecting to a Smart Home - Alexa .........27
9 Connecting to a Smart Home - Google ........30
10 Changing a Network Router ................31
11 Changing the Primary User’s Email Address ..32
12 Setup Instructions for Commercial Application 32
13 Troubleshooting .........................33
®
App
1. Introduction
The IntelliFire app is designed to communicate with the
Wi-Fi Module (IFT-WFM) installed on the Hearth & Home
Technologies appliance using an Android or iOS device.
The IntelliFire app allows the ability to control
many of the available features on the appliance.
Also the IntelliFire skill on Amazon Alexa or Google
Assistant allows you to turn on and o your appliance.
Note: The IntelliFire Wi-Fi module supports 2.4GHz
or 2.4GHz / 5GHz dual band Wi-Fi networks only. To
check your network frequency, refer to your wireless
router manual or contact your internet service provider.
Precautions / Preparation
The location of the IntelliFire Wi-Fi module to the Wi-Fi
router or network extender should be less than 50 feet.
Before you begin, verify you have:
• Wi-Fi module SSN #
• Wi-Fi Name and Password
Note: The Wi-Fi module will not work if there is an
apostrophe (‘) in the network name.
• Dene Appliance Location (such as: Home, Cabin,
etc).
• Dene Appliance Name (such as: living room replace, family room replace, etc).
Note: It is important that the appliance name is
unique and can be distinguishable if using a smart
speaker.
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2. Quick Start Guide
App Quick Start Guide
1. Get the IntelliFire App
Create a new IntelliFire account, and log in.
2. Connect your Fireplace
Follow the onscreen prompts to add your location and connect to the IntelliFire_XXXX
network via Wi-Fi.
An audible beep will confirm you have connected to the device.
3. Connect your Wi-Fi
Following the prompts, connect your home Wi-Fi network and name the appliance.
A second audible beep confirms your fireplace is connected to your home network.
4. Connect Smart Speakers
Google Home
1. Open the Google Home app, press add, and the set-up device.
2. Search for IntelliFire and then press on ‘have something already set up’.
3. You will be asked to enter your IntelliFire app email and password to complete the set up.
Amazon Alexa
1. Open the Amazon Alexa app; under Skills & Games search for ‘IntelliFire’.
2. Select IntelliFire and press enable to use.
3. You will be asked to enter your IntelliFire app email and password to complete the set up.
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3. Download the IntelliFire App 4. Set-up Instructions for iOS
1. Go to the iOS App Store or Google Play Store on
your smart device and search for “IntelliFire”.
Download and follow the directions to create an
account.
NOTE: IF YOU ARE USING AN
ANDROID DEVICE, SKIP
TO SECTION 6.
Note: Verify Wi-Fi module is installed in the appliance.
You will see in your network settings an IntelliFire access
point. See Figure 5.
Note: The IntelliFire Wi-Fi module supports 2.4GHz or
2.4GHz / 5GHz dual band Wi-Fi networks only. To check
your network frequency, refer to your wireless router
manual or contact your internet service provider.
1. Log into your IntelliFire account and then press the ‘+’
icon to add a location shown in Figure 2.
Figure 1 Login
Sign-up
Figure 2 Locations
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2. Wait 5 seconds and it will redirect to network settings
and take you to Step 3.
3. Go to your Wi-Fi settings and look for the IntelliFire
network. If more than one IntelliFire network is shown,
select the network with Wi-Fi SSN that matches this
appliance location. See Figure 4.
Note: You do not need to wait for the spinning wheel to
stop or a check mark to display next to the Intel-
lire network to return to the IntelliFire app.
Figure 3 Connect to Network
Figure 4 Wi-Fi Network
Note: If you do not see an IntelliFire network, your Wi-Fi
module will need to be reset. Follow the instruct ions in the troubleshooting guide, “I do not see the
IntelliFire network”.
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4. Return to the IntelliFire app. Press next and a
‘Success!’ screen will appear. See Figure 5. Press
continue.
Note: If the success screen does not appear, wait
ve seconds, return to the Locations screen
(using the back arrow in the upper left corner
of the display) and repeat steps 1 – 4.
5. Select the location for your new appliance.
To add to a current location, select that location and
press continue.
- To add a new location, select add new location to
get to the new location entry screen.
- If this is your rst appliance you will already be at
the new location entry screen.
- Enter the location name of the appliance (ex.
home, cabin, garage.
- Enter the postal code of the location. The postal
code is used to display outside air temperature
within the app.
- Press “Add New Location” to conrm. See Figure
6.
Figure 5 Appliance Connected to Wi-Fi
Figure 6 Add New Location
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6. Select your home Wi-Fi network
Note: You must select a 2.4GHz or 2.4GHz / 5GHz dual
band Wi-Fi network. The app does not work on
the 5GHz networks.
Note: If you receive an error message stating ‘Error:
There was an error communicating with your
appliance. Verify you are connected to the
appliance’s Wi-Fi network and try again’ and
HAVE NOT selected the Wi-Fi network yet, press
‘Okay’ and the network list will be displayed
Carefully enter your network password in the space
provided. Once you have entered your password, select
Next, and you will hear the rst audible beep. See Figure
7.
If you do not have password protection on your home
network, select Next, and you will hear the rst audible
beep. See Figure 8.
NOTICE!: Entering an invalid network password will
cause the App to display ‘Error: There was an error communicating with the appliance. Verify you are connected
to the appliance’s Wi-Fi network and try again’. If this
error occurs, refer to the Troubleshooting Section 13 for
specic steps to restart installation.
7. This pop-up screen is to inform you that the router
is connecting to the server. You will hear a second
beep and the progress bar completes. Press “Next”
button. See Figure 8.
Figure 7 Select Wi-Fi Network
Figure 8 Sychronizing
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8. Type in the name of your appliance. Chose a simple
name that is convenient and easy to recognize (ex:
Living Room Fireplace).
Note: If you are going to connect with a Google or
Alexa Smart speaker this will be the name that you
use to control the appliance. Example: Alexa /
Google turn on ‘living room replace’.
- Press Next. See Figure 9.
9. Select the Brand of the appliance. See Figure 10.
Figure 10 Select Brand
Figure 9 Name Appliance
Do not select a brand until you have heard a
second beep, If you do not hear the second beep,
refer to the troubleshooting guide “Did not hear
the second beep during setup”
10. After you select brand and Step 10 is complete, the
app will return you to your settings. Go to your WiFi settings and reconnect your smart device to your
home Wi-Fi network.
Figure 11 IntelliFire app
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11. Return to the IntelliFire app. See Figure 12.
- Press ‘Next’.
13. You can now run your appliance via your app, you
will see your location. Touch Arrow next to current
location to open the main app operation screen. See
Figure 14.
Figure 12 Connect to Wi-Fi Network
12. You will see a connection conrmation screen.
See Figure 13.
- Press ‘Next’.
Figure 14 Run your Appliance
Figure 13 Synchronization Conrmation
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5. iOS User Guide
IntelliFire
User Guide
Introduction
This user guide serves as a quick reference to the
IntelliFire app.
MAIN SCREEN - iOSMAIN SCREEN - iOS
This is your main screen. An outside air temperature will
be displayed at the top of your screen. This temperature
reects the postal code entered during set up.
This main screen also provides:
1. Location and name of the appliance controlled by this
device.
2. Status of the Flame function. If ame function is ON,
then the ame level will be displayed.
BRAND NAME
®
App - iOS
FUNCTIONS - iOSFUNCTIONS - iOS
Flame
Turn Flame On/O
Move the slider switch to the right to turn ON the Flame, to
the left to turn OFF the ame. When the ame is ON the
slider switch color will change.
Flame Height
You can set the ame height with the (+) / (-) buttons for
your desired ame height level to aect the ambiance
and control the heat output. Each press of the button
will change the ame height one level.
Your appliance will remember the previous ame height
setting and adjust the ame to that level 10 seconds after
turning the ame on. Each level will take 4 seconds to
transition.
Note: It is recommended to allow four seconds between
each command to change the ame height. If the ame
height adjustments are made too quickly, the app display
may not accurately display ame height status.
BRAND NAME
FLAME
HEIGHT
FLAME HEIGHT
ADJUSTMENT
FLAME
TIMER
TEMPERATURE
OTHER FEATURES
CONTROL
Figure 1 Main Screen
ON/OFF
FLAME
Figure 2 Flame
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FUNCTIONS - iOSFUNCTIONS - iOS
Temperature
If this appliance location is equipped with an IFT-RC150
and/or IFT-RC400 remote, you can set and maintain your
desired room temperature with the thermostat function.
This function automatically adjusts your appliance to
maintain the desired set temperature.
Note: The RC150 or RC400 is required for thermostat
function. These remote controls are each equipped with
a sensor that measures temperature. Locate the remote
control in a location within the room that provides desired
ame height response and replace aect on temperature.
On/O
This function is to turn your appliance thermostat ON or
OFF.
Temperature Adjustment
When the Temperature function is turned ON, the rotary
icon will activate for room temperature adjustment.
Rotate the temperature adjustment to the desired room
temperature.
Timer
A timer can be set to automatically turn o the appliance
after a set time, up to 2 hours and 59 minutes. Turn the
ame on prior to setting the timer. The timer will turn
the ame o automatically after the the selected preset
amount of time. See Figure 4.
To use the timer function, press ‘Timer’ icon on the main
screen. Select desired time by using scrolling ‘H’ (Hour)
and ‘M’ (Minute), then press the arrow icon to turn ON.
To turn the timer o , select timer from main screen and
press the ‘X’ icon to turn OFF.
BRAND NAME
SET TIMER
OFF
BRAND NAME
Figure 3 Temperature
Note: The temperature
display may deviate +/-
up to 2 degrees F from
what was set.
TEMPERATURE
ADJUSTMENT
THERMOSTAT
ON/OFF
ON
TIMER
Figure 4 Timer
Note: The timer display does not count down on the
app. The countdown is controlled by the IFT-ECM control
module in the appliance.
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FUNCTIONS - iOSFUNCTIONS - iOS
Other
This screen allows the operation of paired accessories
such as a fan or light and activate the Cold Climate mode.
See Figure 5.
This appliance defaults to the previous settings, when
activated.
LIGHTS
ADJUSTMENT
FAN SPEED
ADJUSTMENT
COLD CLIMATE
ON/OFF TOGGLE
SWITCH
Fan
The fan will only appear if the feature is available on
your appliance. Your appliance has a built-in delay that
prevents the fan from operating within the rst three
minutes of operation. This allows the air to be heated to
a comfortable temperature before the fan circulates it.
Adjust the fan speed using the slider bar on app screen.
There are four levels for fan speed.
· The fan will always start on Level 4 for the rst ten
seconds, then automatically adjust to the speed
selected on the app.
· The fan will automatically run for 12 minutes after the
ame is turned OFF. This feature is intended to transfer
residual heat from the appliance.
Power Vent
If the appliance was installed with a Power Vent, a two
minute pre-purge is required between the ON command
and the ame ignition. The app may display a pop-up
message to conrm that Power Vent is in pre-purge mode.
Figure 5 Functions
Cold Climate
This function turns on a small continuous pilot ame and
keeps the air inside your appliance warm while not in use.
It is a useful feature in colder weather to minimize condensation on the appliance glass.
Note: This feature is not available if a Power Vent or
Smart Wall is installed on the appliance.
Note: The Cold Climate function will automatically turn
OFF after 166 hours if appliance is not actively used. If
Flame ON is activated before 166 hours, the cold climate
timer will reset.
Lights
The lights will only appear if that feature is available on
your appliance. Adjust the lights in the appliance using
the slider bar on app screen. There are three light levels.
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SETTINGS - iOSSETTINGS - iOS
1. On the LOCATIONS screen, you can access the set-
tings of the IntelliFire app by pressing on the icon in
the upper left-hand corner. See Figure 6.
Figure 6 Locations
2. On the settings screen, you will see the app version.
You will see contact us for any support needed,
change password, F or C preferred units and the
option to sign out of the app. See Figure 7.
App Version
Figure 7 Settings
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