Hearth and Home Technologies SL-750TR-IPI-E, SL-550TR-IPI-E, SL-950TR-E, SL-950TR-IPI-E, SL-550TR-E User Manual

Models:
SL-550TR-E
SL-750TR-E
SL-950TR-E
SL-550TR-IPI-E
SL-750TR-IPI-E
SL-950TR-IPI-E

Owner’s Manual

Installation and Operation

NOTICE

DO NOT DISCARD THIS MANUAL

• Important operating
and maintenance
instructions included.

WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.

• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.

• What to do if you smell gas

- DO NOT try to light any appliance.

- DO NOT touch any electrical switch. DO

NOT use any phone in your building.

- Immediately call your gas supplier from a

neighbor’s phone. Follow the gas suppli­er’s instructions.

- If you cannot reach your gas supplier, call

the fi re department.

• Installation and service must be performed
by a qualifi ed installer, service agency , or the
gas supplier.

This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must be
installed in accordance with the manufacturer’s instructions
and the manufactured home construction and safety standard,

Title 24 CFR, Part 3280 or Standard for Installation in Mobile
Homes, CAN/CSA Z240MH, in Canada.

This appliance is only for use with the type(s) of gas indicated
on the rating plate.

• Read, understand and follow
these instructions for safe
installation and operation.

DO NOT

DISCARD

• Leave this manual with
party responsible for use
and operation.

WARNING

HOT SURFACES!

Glass and other surfaces are hot during
operation AND cool down.

Hot glass will cause burns.

• DO NOT touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as
fi replace.

• Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other fl ammable
materials.

• Keep clothing, furniture, draperies and other fl ammable
materials away.

This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.

Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.

In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.

See Table of Contents for location of additional Commonwealth
of Massachusetts requirements.

Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory trained
professionals, or technicians supervised by an NFI
certifi ed professional.

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/08 1

Read this manual before installing or operating this appliance.

Please retain this owner’s manual for future reference.

A. Congratulations

Congratulations on selecting a Heat & Glo gas fi replace, an
elegant and clean alternative to wood burning fi replaces.
The Heat & Glo gas fi replace you have selected is designed
to provide the utmost in safety, reliability, and effi ciency.

As the owner of a new fi replace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.

Homeowner Reference Information

This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.

The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.

Your new Heat & Glo gas fi replace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heat & Glo family of fi replace products!

We recommend that you record the following pertinent
information about your fi replace.

Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on fi replace: _____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________

Listing Label Information/Location

This product may be covered by one or more of the following patents: (Nos produits sont couverts par un ou plusieurs des brevets suivants): (United States)
4593510,4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356,5341794, 5347983, 5429495,
5452708,5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485,5931661, 5941237, 594711 2,5996575, 6006743, 6019099,6048195,
6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2,
6729551, 6736133, 6748940, 6748942, D320652, D445174, D462436; (Canada)1297749, 2195264, 2225408; or other U.S. and foreign patents pending (ou
autresbrevetsamericainsetetrangersenattente).

Type of Gas

Not for use with solid fuel .
(Ne doit pas entre utilise avec un combustible solide).

Ty pe of Gas (Sorte De Gaz) :

NATURA L GAS

Gas and Electric
Information

Minimum Permissible Gas Supply for Purpos es of Input Adjustment .
Approved Minimum (De Gaz) Acceptabl e 0. 0 in w. c. (Po. Col. d’eau)
Maximum Pressure (Pression) 0. 0 in w. c. (Po. Col. d’eau)
Maximum Manifold Pressure (Pression) 0. 0 in w. c. (Po. Col. d’eau)
Minimum Manifold Pressure (Pression) 0. 0 in w. c. (Po. Col. d’eau)
T o tal Electrical Requirements: 000V ac, 00Hz., less than 00 Ampere s

AL TI TUDE : 0-0000 FT . 0000-0000FT .
MAX. INPU T BTUH: 00,000 00,000
MIN. INPU T BTUH: 00,000 00,000
ORIFICE SIZE: #XXXXX #XXXXX

The model information regarding your specifi c fi replace can be found on
the rating plate usually located in the control area of the fi replace.

He at & Gl o, a of Hearth & Ho me Te chnologies, Inc.
20802 Kensington Boulevard, Lakeville, MN 5504 4

This appliance must be installed in accordance with local codes, if any; if not, follow ANSI Z223.1
in the USA or CAN/CG A B149 installation codes. (Installer l’ appa re il selon les codes ou regl emen ts

lo caux ou , en l’absence de tels reglements, selon les codes d’in stallation CAN/CGA-B149.)

bran d

ANSI Z21X X-XXXX · CS A 2.XX-MXX · UL307B

IN CANADA

Mode l:

(Modele):

Serial

(Serie):

XXXXXXXX

XXXXXXXX

MADE IN US A

Model Number

Serial Number

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/082

Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Used to address practices not related to personal injury.

Table of Contents

A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

B. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1 Listing and Code Approvals

A. Appliance Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

B. Tempered Glass Specifi cations . . . . . . . . . . . . . . . . . . . . . 7

C. BTU Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

D. High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . . 7

E. Non-Combustible Materials Specifi cation. . . . . . . . . . . . . . 8

F. Combustible Materials Specifi cation . . . . . . . . . . . . . . . . . 8

G. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

H. Requirements for the Commonwealth of Massachusetts . . 9

2 Operating Instructions

User Guide

A. Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

C. Fan Kit (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

D. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

E. Decorative Doors and Fronts . . . . . . . . . . . . . . . . . . . . . . 11

F. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

G. Remote Controls, Wall Controls and Wall Switches . . . . . 11

H. Before Lighting Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . 11

I. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 12

J. Lighting Instructions (Standing Pilot) . . . . . . . . . . . . . . . . 13

K. After Fireplace is Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

L. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 14

3 Maintenance and Service

A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 15

B. Maintenance Tasks-Qualifi ed Service Technician . . . . . . 16

4 Getting Started

7 Vent Information and Diagrams

A. Approved Pipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

B. Vent Table Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

C. Use of Elbows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

D. Measuring Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

E. Use of Flex Vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

F. Vent Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

8 Vent Clearances and Framing

A. Pipe Clearances to Combustibles . . . . . . . . . . . . . . . . . . 38

B. Wall Penetration Framing . . . . . . . . . . . . . . . . . . . . . . . . . 38

C. Install the Ceiling Firestop . . . . . . . . . . . . . . . . . . . . . . . . 39

D. Install Attic Insulation Shield . . . . . . . . . . . . . . . . . . . . . . . 40

9 Appliance Preparation

A. Top Vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

B. Rear Vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

C. Securing and Leveling the Appliance . . . . . . . . . . . . . . . . 43

10 Installing Vent Pipe (DVP and SLP Pipe)

A. Assemble Vent Sections (DVP Pipe Only) . . . . . . . . . . . . 44

B. Assemble Vent Sections (SLP Pipe Only) . . . . . . . . . . . . 45

C. Assemble Slip Sections . . . . . . . . . . . . . . . . . . . . . . . . . . 45

D. Secure the Vent Sections . . . . . . . . . . . . . . . . . . . . . . . . . 46

E. Disassemble Vent Sections . . . . . . . . . . . . . . . . . . . . . . . 46

F. Install Decorative Ceiling Components (SLP only) . . . . . . 47

G. Install Metal Roof Flashing . . . . . . . . . . . . . . . . . . . . . . . . 48

H. Assemble and Install Storm Collar . . . . . . . . . . . . . . . . . . 48

I. Install RF4-8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

J. Install Vertical Termination Cap . . . . . . . . . . . . . . . . . . . . 50

K. Install Decorative Wall Components (SLP only) . . . . . . . . 50

L. Heat Shield Requirements for Horizontal Termination . . . 50
M. Install Horizontal Termination Cap (DVP and SLP Pipe) . 51

Installer Guide

A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 18

B. Design and Installation Considerations . . . . . . . . . . . . . . 19

C. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . 19

D. Inspect Appliance and Components . . . . . . . . . . . . . . . . . 19

5 Framing and Clearances

A. Selecting Appliance Location . . . . . . . . . . . . . . . . . . . . . . 20

B. Constructing the Appliance Chase . . . . . . . . . . . . . . . . . . 21

C. Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

D. Mantel and Wall Projections . . . . . . . . . . . . . . . . . . . . . . . 22

6 Termination Locations

A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . 23

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/08 3

11 Gas Information

A. Fuel Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

B. Gas Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

C. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

D. High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . 52

12 Electrical Information

A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

B. Intellifi re Ignition System Wiring . . . . . . . . . . . . . . . . . . . . 53

C. Standing Pilot Ignition System Wiring . . . . . . . . . . . . . . . 53

D. Optional Accessories Requirements . . . . . . . . . . . . . . . . 53

E. Electrical Service and Repair . . . . . . . . . . . . . . . . . . . . . . 55

F. Junction Box Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 56

G. Wall Switch Installation for Fan (Optional) . . . . . . . . . . . . 56

13 Finishing

A. Mantel and Wall Projections . . . . . . . . . . . . . . . . . . . . . . . 57

B. Facing Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

C. Splatter Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

D. Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

E. Elevated Hearth Systems . . . . . . . . . . . . . . . . . . . . . . . . . 62

14 Appliance Setup

A. Remove Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . 63

B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 63

C. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

D. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

E. Lava Rock, Mineral Wool/Ember Placement . . . . . . . . . . 63

F. Install the Log Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 64

G. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

H. Install Trim and/or Surround . . . . . . . . . . . . . . . . . . . . . . . 66

I. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

15 Troubleshooting

A. Standing Pilot Ignition System . . . . . . . . . . . . . . . . . . . . . 67

B. Intellifi re Ignition System . . . . . . . . . . . . . . . . . . . . . . . . . 69

16 Reference Materials

A. Appliance Dimension Diagram . . . . . . . . . . . . . . . . . . . . . 71

B. Vent Components Diagrams . . . . . . . . . . . . . . . . . . . . . . 72

C. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

D. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

 = Contains updated information.

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/084

B. Limited Lifetime Warranty
Hearth & Home Technologies LIMITED WARRANTY

Hearth & Home Technologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood, pellet
and electric appliances purchased from an authorized HHT dealer and installed in the United States of America or Canada.
Warranty starts with date of purchase by the original owner (End User) except as noted for replacement parts.

Warranty Period HHT Manufactured Appliances and Venting
Parts Labor Gas Wood Pellet

1 Year XXXXXX

EPA

Wood

Electric Venting

Components Covered

All Parts and Material Except as

covered by Conditions, Exclusion,

and Limitations listed

XX

2 years

3 years X Firepots

5 years 3 years X X Castings & Baffl es

7 years 3 years X X X

10 years 1 year X Burners, Logs & Refractory

Limited

Lifetime

1 year X Firebox & Heat Exchanger

90 Days XXXXXX All Replacement Parts

XXXX Blowers

X Molded Refractory Panels

Igniters, Electronic Components,

and Glass

Firebox, HHT Chimney,

Termination & Heat

Exchanger

See Conditions, Exclusions, and limitations. 9-01-08

CONDITIONS, EXCLUSIONS & LIMITATION OF LIABILITY

• This warranty applies to the original owner and is transferable up to two years from date of purchase to the new homeowner,
provided the purchase was made through an authorized dealer or distributor of HHT, and the appliance remains in its
original place of installation.

• The maximum amount recoverable under this warranty is limited to the purchase price of the product.

• In no event shall HHT be liable for any incidental or consequential damages caused by defects in the product.

• Adjustments, regular maintenance, cleaning and temporary repairs, or the failure to duplicate the problem in the home is
not covered under this warranty.

Page 1 of 2 4021-645A 09-01-08

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/08 5

B. Limited Lifetime Warranty (continued)

• This limited warranty does not extend to or include surface fi nish on the appliance or terminations, door gasketing, glass
gasketing, glass discoloration, fi rebrick, pellet logs, kaowool or other ceramic insulating materials. Rust and/or corrosion
on any of the metal surfaces, cast iron components, baffl es, fi repots, doors, or fi rebox area are not covered by this
warranty.

• Noise resulting from minor expansion, contraction, or movement of certain parts is normal and complaints related to this
noise are not covered by this warranty.

• HHT’s obligation under this warranty does not extend to damages resulting from: (1) installation, operation or maintenance
of the appliance not in accordance with the installation instructions; operating instructions and the listing agent identifi cation
label furnished with the appliance; (2) installation which does not comply with local building codes; (3) shipping, improper
handling, improper operation, abuse, misuse, accident or unworkmanlike repairs; (4) environmental conditions, inadequate
ventilation or drafting caused by tight sealing construction of the structure or handling devices such as exhaust fans or forced
air furnaces or other such causes; (5) use of fuels other than those specifi ed in the operating instructions; (6) installation
or use of components not supplied with the appliance or any other components not expressly authorized and approved
by HHT; and/or (7) modifi cation of the appliance not expressly authorized and approved by HHT in writing.

• This warranty does not apply to non-HHT venting components, hearth components or other accessories used in conjunction
with the installation of this product.

• This warranty is void if the appliance has been over-fi red or operated in atmospheres contaminated by chlorine, fl uorine,
or other damaging chemicals the appliance is subject to prolonged periods of dampness or condensation, or there is any
damage to the appliance or other components due to water or weather damage which is the result of, but not limited to,
improper chimney or venting installation.

• HHT’s liability under this warranty is limited to the replacement and repair of defective components or workmanship during
the applicable period. HHT may fully discharge all of its obligations under such warranties by repairing the defective
component(s) at HHT’s discretion. Shipping costs are not covered under this warranty.

• Some states do not allow exclusions or limitation of incidental or consequential damages, so those limitations may not
apply to you. This warranty gives you specifi c rights; you may also have other rights, which vary from state to state.

• EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE
WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF
THE WARRANTY SPECIFIED ABOVE.

This Limited Warranty is effective on all HHT appliances sold after September 01, 2008 and supersedes any and all
warranties currently in existence.

If warranty service is needed, you should contact your installing dealer. If the installing dealer is unable to provide necessary
parts or components, contact the nearest authorized HHT dealer or supplier.

Page 2 of 2 4021-645A 09-01-08

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/086

1

1

Listing and Code Approvals

A. Appliance Certifi cation

MODELS: SL-550TR-E, SL-750TR-E, SL-950TR-E
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Direct Vent Gas Appliance Heater
STANDARD: ANSI Z21.88a-2007 • CSA 2.33a-2007

This product is listed to ANSI standards for “Vented Gas
Appliance Heaters” and applicable sections of “Gas Burn­ing Heating Appliances for Manufactured Homes and
Recreational Vehicles”, and “Gas Fired Appliances for
Use at High Altitudes”.

NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.

NOT INTENDED FOR USE AS A PRIMAR Y HEAT SOURCE.

This appliance is tested and approved as either supplemen­tal room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.

B. Tempered Glass Specifi cations

Hearth & Home Technologies appliances manufactured
with tempered glass may be installed in hazardous loca­tions such as bathtub enclosures as defi ned by the Con-
sumer Product Safety Commission (CPSC). The tempered
glass has been tested and certifi ed to the requirements
of ANSI Z97.1 and CPSC 16 CFR 1202 (Safety Glazing
Certifi cation Council SGCC# 1595 and 1597. Architectur-
al Testing, Inc. Reports 02-31919.01 and 02-31917.01).

This statement is in compliance with CPSC 16 CFR Sec-
tion 1201.5 “Certifi cation and labeling requirements”
which refers to 15 U.S. Code (USC) 2063 stating “…Such
certifi cate shall accompany the product or shall otherwise
be furnished to any distributor or retailer to whom the
product is delivered.”

Some local building codes require the use of tempered
glass with permanent marking in such locations. Glass
meeting this requirement is available from the factory.
Please contact your dealer or distributor to order.

C. BTU Specifi cations

Models

U.S. (0-2000 ft.) or

Canada (2000-4500 ft.)

SL-550TR-E (NG)

SL-550TR-IPI-E (NG)

SL-550TRLP-E (LP)

SL-550TRLP-IPIE (LP)

SL-750TR-E (NG)

SL-750TR-IPI-E (NG)

SL-750TRLP-E (LP)

SL-750TRLP-IPIE (LP)

SL-950TR-E (NG)

SL-950TR-IPI-E (NG)

SL-950TR-E (LP)

SL-950TR-IPI-E (LP)

U.S.

Canada

U.S.

Canada

U.S.

Canada

U.S.

Canada

U.S.

Canada

U.S.

Canada

Maximum

Input

BTU/h

21,000 15,000 #44
18,900 13,500 #45
20,600 14,600 #55
18,540 13,140 #56
24,300 16,900 #42
21,870 15,210 #43
23,400 17,600 #54
21,060 15,840 #55
30,400 20,900 #37
27,360 18,810 #38
30,800 23,000 #52
27,720 20,700 #53

Minimum

Input

BTU/h

Orifi ce

Size

(DMS)

D. High Altitude Installations

NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.

When installing above 2000 feet elevation:

• In the USA: Reduce input rate 4% for each 1000 feet
above 2000 feet.

• In CANADA: Reduce input rate 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.

Check with your local gas utility to determine proper
orifi ce size.

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/08 7

E. Non-Combustible Materials Specifi cation

Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.

Materials that are reported as passing ASTM E 136,

Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750 ºC and UL763 shall be

considered non-combustible materials.

F. Combustible Materials Specifi cation

Materials made of or surfaced with wood, compressed pa­per, plant fi bers, plastics, or other material that can ignite
and burn, whether fl ame proofed or not, or plastered or
unplastered shall be considered combustible materials.

G. Electrical Codes

NOTICE: This appliance must be electrically wired and
grounded in accordance with local codes or, in the absence
of local codes, with National Electric Code ANSI/NFPA

70-latest edition or the Canadian Electric Code CSA
C22.1.

• A 110-120 VAC circuit for this product must be protected

with ground-fault circuit-interrupter protection, in compliance
with the applicable electrical codes, when it is installed in
locations such as in bathrooms or near sinks.

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/088

Note: The following requirements reference various
Massachuset ts and national codes not contained in this
document.

H. Requirements for the Commonwealth of

Massachusetts

For all side wall horizontally vented gas fueled equipment
installed in every dwelling, building or structure used in
whole or in part for residential purposes, including those
owned or operated by the Commonwealth and where the
side wall exhaust vent termination is less than seven (7)
feet above fi nished grade in the area of the venting, in-
cluding but not limited to decks and porches, the following
requirements shall be satisfi ed:

Installation of Carbon Monoxide Detectors

At the time of installation of the side wall horizontal vented
gas fueled equipment, the installing plumber or gas fi tter
shall observe that a hard wired carbon monoxide detector
with an alarm and battery back-up is installed on the fl oor
level where the gas equipment is to be installed. In addi­tion, the installing plumber or gas fi tter shall observe that
a battery operated or hard wired carbon monoxide detec­tor with an alarm is installed on each additional level of
the dwelling, building or structure served by the side wall
horizontal vented gas fueled equipment. It shall be the
responsibility of the property owner to secure the services
of qualifi ed licensed professionals for the installation of
hard wired carbon monoxide detectors.

In the event that the side wall horizontally vented gas fu­eled equipment is installed in a crawl space or an attic,
the hard wired carbon monoxide detector with alarm and
battery back-up may be installed on the next adjacent
fl oor level.
In the event that the requirements of this subdivision can
not be met at the time of completion of installation, the
owner shall have a period of thirty (30) days to comply
with the above requirements; provided, however, that dur­ing said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.

Inspection

The state or local gas inspector of the side wall horizon­tally vented gas fueled equipment shall not approve the
installation unless, upon inspection, the inspector ob­serves carbon monoxide detectors and signage installed
in accordance with the provisions of 248 CMR 5.08(2)(a)1
through 4.

Exemptions

The following equipment is exempt from 248 CMR

5.08(2)(a)1 through 4:

• The equipment listed in Chapter 10 entitled “Equipment
Not Required To Be Vented” in the most current edition
of NFPA 54 as adopted by the Board; and

• Product Approved side wall horizontally vented gas fu­eled equipment installed in a room or structure separate
from the dwelling, building or structure used in whole or
in part for residential purposes.

MANUFACTURER REQUIREMENTS
Gas Equipment Venting System Provided

When the manufacturer of Product Approved side wall
horizontally vented gas equipment provides a venting
system design or venting system components with the
equipment, the instructions provided by the manufacturer
for installation of the equipment and the venting system
shall include:

• Detailed instructions for the installation of the venting
system design or the venting system components; and

• A complete parts list for the venting system design or
venting system.

Gas Equipment Venting System NOT Provided

When the manufacturer of a Product Approved side wall
horizontally vented gas fueled equipment does not pro­vide the parts for venting the fl ue gases, but identifi es
“special venting systems”, the following requirements
shall be satisfi ed by the manufacturer:

Approved Carbon Monoxide Detectors

Each carbon monoxide detector as required in accor­dance with the above provisions shall comply with NFPA
720 and be ANSI/UL 2034 listed and IAS certifi ed.

Signage

A metal or plastic identifi cation plate shall be permanent-
ly mounted to the exterior of the building at a minimum
height of eight (8) feet above grade directly in line with the
exhaust vent terminal for the horizontally vented gas fu­eled heating appliance or equipment. The sign shall read,
in print size no less than one-half (1/2) in. in size, “GAS

VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OB­STRUCTIONS”.

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/08 9

• The referenced “special venting system” instructions
shall be included with the appliance or equipment in­stallation instructions; and

• The “special venting systems” shall be Product Ap­proved by the Board, and the instructions for that sys­tem shall include a parts list and detailed installation
instructions.

A copy of all installation instructions for all Product Ap­proved side wall horizontally vented gas fueled equip­ment, all venting instructions, all parts lists for venting
instructions, and/or all venting design instructions shall
remain with the appliance or equipment at the completion
of the installation.

See Gas Connection section for additional Common­wealth of Massachusetts requirements.

2

2

Operating Instructions

User Guide

A. Gas Fireplace Safety

WARNING

HOT SURFACES!

Glass and other surfaces are hot during
operation AND cool down.

Hot glass will cause burns.

• DO NOT touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as
fi replace.

• Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other
fl ammable materials.

• Keep clothing, furniture, draperies and other fl ammable
materials away.

This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.

Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.

If you expect that small children or vulnerable adults may
come into contact with this fi replace, the following precau-
tions are recommended:

• Install a physical barrier such as:

- A decorative fi rescreen.

- Adjustable safety gate.

• Install a switch lock or a wall/remote control with child
protection lockout feature.

• Keep remote controls out of reach of children.

• Never leave children alone near a hot fi replace, whether
operating or cooling down.

• Teach children to NEVER touch the fi replace.

• Consider not using the fi replace when children will be
present.

Contact your dealer for more information, or visit: www.
hpba.org/staysafe.

T o prevent unintended operation when not using your fi re-
place for an extended period of time (summer months,
vacations, trips, etc):

• Remove batteries from remote controls.

• Turn off wall controls.

• Unplug 3 volt adapter plug and remove batteries on IPI
models.

• Turn off gas controls valve on standing pilot models.

When lighting the pilot light on fi replaces with a standing
pilot, remove the fi xed glass assembly so you can de-
tect presence of residual gas build-up. See Standing Pilot
Lighting instructions and Maintenance Tasks.

B. Your Fireplace

WARNING! DO NOT operate fi replace before read-
ing and understanding operating instructions. Failure

to operate fi replace according to operating instructions
could cause fi re or injury.

Figure 2.1 General Operating Parts

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/0810

FAN KIT

SECTION 2.C

DECORATIVE DOORS

(NOT SHOWN)

SECTION 2.E.

CLEAR SPACE

SECTION 2.D.

FIXED GLASS ASSEMBLY

(NOT SHOWN)

SECTION 14.G.

HEARTH

MANTEL

C. Fan Kit (optional)

If desired, a fan kit may be added. Contact your dealer to
order the correct fan kit.

D. Clear Space

WARNING! DO NOT place combustible objects in front
of the fi replace or block louvers. High temperatures may
start a fi re. See Figure 2.2.

A void placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.

3 FT. IN FRONT OF FIREPLACE

CLE

AR SPACE

Figure 2.2 Clear Space

E. Decorative Doors and Fronts

WARNING! Risk of Fire! Install ONLY doors or fronts
approved by Hearth & Home Technologies. Unapproved
doors or fronts may cause fi replace to overheat.

This fireplace has been supplied with an integral
barrier to prevent direct contact with the fi xed glass
panel. DO NOT operate the fi replace with the barrier
removed.

Contact your dealer or Hearth & Home Technologies if
the barrier is not present or help is needed to properly
install one.

F. Fixed Glass Assembly

See Section 14.G.

G. Remote Controls, Wall Controls and Wall

Switches

Follow the instructions supplied with the control installed
to operate your fi replace:

For safety:

• Install a switch lock or a wall/remote control with child
protection lockout feature.

• Keep remote controls out of reach of children.

See your dealer if you have questions.

H. Before Lighting Fireplace

Before operating this fi replace for the fi rst time, have a
qualifi ed service technician:

• Verify all shipping materials have been removed from
inside and/or underneath the fi rebox.

• Review proper placement of logs, ember material and/or
other decorative materials.

• Check the wiring.

• Check the air shutter adjustment.

• Ensure that there are no gas leaks.

• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.

WARNING! Risk of Fire or Asphyxiation! DO NOT op­erate fi replace with fi xed glass assembly removed.

Determine if this fi replace has a standing pilot or an
Intellifi re ignition system. Ask your dealer or open control
access panel, look at gas valve assembly.

• A standing pilot ignition will have a red or black ignitor
button (refer to Figure 2.3).

• An Intellifi re ignition system will not have a button.

RED OR
BLACK
BUTTON

For more information refer to the instructions supplied with
your decorative door or front.

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/08 11

Figure 2.3 Ignitor Button

I. Lighting Instructions (IPI)

The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery
life, remove them when using the transformer.

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fi re or explosion

may result causing property damage, personal injury or loss of life.

A. This appliance is equipped with an

intermittent pilot ignition (IPI) device
which automatically lights the burn­er. DO NOT try to light the burner by
hand.

B. BEFORE LIGHTING, smell all around

the appliance area for gas. Be sure to
smell next to the fl oor because some
gas is heavier than air and will settle
on the fl oor.

WHA T TO DO IF YOU SMELL GAS

• DO NOT try to light any appliance.

• DO NOT touch any electric switch; do
not use any phone in your building.

WARNING:

DO NOT CONNECT 110 VAC TO
THE CONTROL VALVE.

Improper installation, adjustment, al­teration, service or maintenance can
cause injury or property damage. Re­fer to the owner’s information manual
provided with this appliance.

This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.

If not installed, operated, and main­tained in accordance with the man­ufacturer’s instructions, this product
could expose you to substances in fuel
or fuel combustion which are known to
the State of California to cause can­cer, birth defects, or other reproductive
harm.

Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.

• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.

• If you cannot reach your gas sup­plier, call the fi re department.

C. DO NOT use this appliance if any

part has been under water. Imme­diately call a qualifi ed service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.

CAUTION:

Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gaso­line and other liquids having fl ammable
vapors away.

DO NOT operate the appliance with
fi xed glass assembly removed, cracked
or broken. Replacement of the fi xed
glass assembly should be done by a
licensed or qualifi ed service person.

NOT FOR USE

WITH SOLID FUEL

For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.

Also Certifi ed for Installation in a
Bedroom or a Bedsitting Room.

For assistance or additional informa­tion, consult a qualifi ed installer, ser-
vice agency or the gas supplier.

LIGHTING

INSTRUCTIONS

(IPI)

1. Turn off all electric power to the appliance.

2. This appliance is equipped with an ignition

device which automatically lights the burner.

DO NOT try to light the burner by hand.

GAS

VALVE

3. Wait fi ve (5) minutes to clear out any gas.

Then smell for gas, including near the fl oor. If
you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this la­bel. If you do not smell gas, go to next step.

4. Turn on all electric power to the appliance.

5. To light the burner, fl ip the ON/OFF switch to

the “ON” position. (The ON/OFF switch may
include a wall switch if so equipped).

6. If the appliance will not operate, follow the in­structions “To Turn Off Gas to Appliance” and
call your service technician or gas supplier.

TO TURN OFF

GAS TO APPLIANCE

1. Turn wall control or ON/OFF switch to “OFF”.

2. Turn off all electric power to the appliance if

service is to be performed.

593-913F

Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.

For additional information on operating your

Final inspection by

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/0812

J. Lighting Instructions (Standing Pilot)

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fi re or explosion

may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which

must be lighted by hand. When
lighting the pilot, follow these in­structions exactly.

B. BEFORE LIGHTING, smell all around

the appliance area for gas. Be sure to
smell next to the fl oor because some
gas is heavier than air and will settle
on the fl oor.

WHA T TO DO IF YOU SMELL GAS

• DO NOT try to light any appliance.

• DO NOT touch any electric switch; do
not use any phone in your building.

• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.

WARNING:

DO NOT CONNECT 110 VAC TO
THE CONTROL VALVE.

Improper installation, adjustment, al­teration, service or maintenance can
cause injury or property damage. Re­fer to the owner’s information manual
provided with this appliance.

This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.

If not installed, operated, and main­tained in accordance with the man­ufacturer’s instructions, this product
could expose you to substances in fuel
or fuel combustion which are known to
the State of California to cause can­cer, birth defects, or other reproductive
harm.

Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.

For additional information on operating your

Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.

• If you cannot reach your gas sup­plier, call the fi re department.

C. Use only your hand to push in or

turn the gas control knob. Never use
tools. If the knob will not push in or
turn by hand, DO NOT try to repair
it, call a qualifi ed service technician.
Force or attempted repair may re­sult in a fi re or explosion.

D. DO NOT use this appliance if any

part has been under water. Imme­diately call a qualifi ed service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.

CAUTION:

Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gaso­line and other liquids having fl ammable
vapors away.

DO NOT operate the appliance with
fi xed glass assembly removed, cracked
or broken. Replacement of the fi xed
glass assembly should be done by a
licensed or qualifi ed service person.

NOT FOR USE

WITH SOLID FUEL

For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.

Also Certifi ed for Installation in a
Bedroom or a Bedsitting Room.

For assistance or additional informa­tion, consult a qualifi ed installer, ser-
vice agency or the gas supplier.

Final inspection by

1. Open control access panel.

2. Turn off all electric power to

3. Push in gas control knob

Note: Knob cannot be turned from “PILOT” to “OFF”
unless knob is pushed in slightly. DO NOT force.

4. Open the fi xed glass assembly. You may need to

5. Wait fi ve (5) minutes to clear out any gas. Then

6. Find the pilot. The pilot is inside

7. Turn knob on gas control counterclockwise

8. Push in control knob all the way and hold in. Immedi-

9. Reinstall fi xed glass assembly. Reinstall decorative

10. Turn gas control knob counterclockwise

11. Turn on all electric power to the appliance.

12. To light burner, turn the wall control or on/off switch

1. Turn off all electric power to the appliance if ser-

2. Open control access panel.

3. Move switch to “OFF” position.

4. Push in gas control knob slightly and turn clock-

5. Close control access panel.

LIGHTING

INSTRUCTIONS

the appliance.

slightly and turn clockwise

to “OFF”.

remove the decorative front.

smell for gas, including near the fl oor. If you smell
gas, STOP! Follow “B” in the Safety
Information located on the left side
of this label. If you don’t smell gas,
go to next step.

combustion chamber next to the
main burner

to “PILOT”.

ately depress red or black piezo button. It may require
several depressions of the red or black piezo button
until PILOT lights. If PILOT light does not light after
10 seconds, return to step 3. Continue to hold the
control knob in for about one minute after the pilot is
lit. Release knob and it will pop back out. Pilot should
remain lit. If it goes out, repeat steps 3 through 6.

• If knob does not pop up when released, stop and
immediately call your service technician or gas
supplier.

• If the pilot will not stay lit after several tries, turn
the gas control knob to “OFF” and call your ser­vice technician or gas supplier.

front.

to “ON”. Close access panel.

to “ON”.

TO TURN OFF

GAS TO APPLIANCE

vice is to be performed.

wise to OFF”. DO NOT force.

464-903H

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/08 13

K. After Fireplace is Lit

Initial Break-in Procedure

• The fireplace should be run three to four hours
continuously on high.

• Turn the fi replace off and allow it to completely cool.

• Remove fi xed glass assembly. See Section 14.G.

• Clean fi xed glass assembly. See Section 3.

• Replace the fi xed glass assembly and run continuously
on high an additional 12 hours.

This cures the materials used to manufacture the fi re-
place.

NOTICE! Open windows for air circulation during fi re-
place break-in.

• Some people may be sensitive to smoke and odors.

• Smoke detectors may activate.

L. Frequently Asked Questions

ISSUE SOLUTIONS

Condensation on the glass

Blue fl ames

Odor from appliance

Film on the glass

Metallic noise

Is it normal to see the pilot fl ame burn
continually?

This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.

This is a result of normal operation and the fl ames will begin to yellow as the appliance is al-
lowed to burn for 20 to 40 minutes.

When fi rst operated, this appliance may release an odor for the fi rst several hours. This is caused
by the curing of the paint and the burning off of any oils remaining from manufacturing. Odor may
also be released from fi nishing materials and adhesives used around the appliance.

This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
process. A non-abrasive cleaner such as gas fi replace glass cleaner may be necessary. See
your dealer.

Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.

In an Intellifi re ignition system it is normal to see the pilot fl ame, but it should turn off when
ON/OFF is turned off. In a standing pilot system the pilot will always stay on.

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/0814

3

3

Maintenance and Service

Any safety screen or guard removed for servicing must be
replaced prior to operating the fi replace.

When properly maintained, your fi replace will give you
many years of trouble-free service. We recommend an­nual service by a qualifi ed service technician.

A. Maintenance Tasks-Homeowner

Installation and repair should be done by a qualifi ed service
technician only. The fi replace should be inspected before
use and at least annually by a professional service person.

The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service ap­pointment.

More frequent cleaning may be required due to lint from
carpeting or other factors. Control compartment, burner
and circulating air passageway of the fi replace must be
kept clean.

CAUTION! Risk of Burns! The fi replace should be turned
off and cooled before servicing.

Glass Cleaning

Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop

cloth and a stable work surface.

CAUTION! Handle fi xed glass assembly with care.

Glass is breakable.

• Avoid striking, scratching or slamming glass

• Avoid abrasive cleaners

• DO NOT clean glass while it is hot

• Prepare a work area large enough to accommodate fi xed
glass assembly and door frame by placing a drop cloth
on a fl at, stable surface.

Note: Fixed glass assembly and gasketing may have res­idue that can stain carpeting or fl oor surfaces.

• Remove door or decorative front from fi replace and set
aside on work surface.

• See Section 14.G for instructions to remove fi xed glass
assembly.

• Clean glass with a non-abrasive commercially available
cleaner.

- Light deposits: Use a soft cloth with soap and water

- Heavy deposits: Use commercial fireplace glass

cleaner (consult with your dealer)

• Carefully set fi xed glass assembly in place on fi replace.
Hold glass in place with one hand and secure glass
latches with the other hand.

• Reinstall door or decorative front.

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/08 15

Doors, Surrounds, Fronts

Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface

• Assess condition of screen and replace as necessary.

• Inspect for scratches, dents or other damage and repair
as necessary.

• Check that louvers are not blocked.

• Vacuum and dust surfaces.

Remote Control

Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote con-

trol instructions.

• Locate remote control transmitter and receiver.

• Verify operation of remote. Refer to remote control
operation instructions for proper calibration and setup
procedure.

• Place batteries as needed in remote transmitters and
battery-powered receivers.

• Place remote control out of reach of children.

If not using your fi replace for an extended period of time
(summer months, vacations/trips, etc), to prevent unin­tended operation:

• Remove batteries from remote controls.

• Unplug 3 volt adapter plug on IPI models.

Venting

Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.

• Inspect venting and termination cap for blockage or
obstruction such plants, bird nests, leaves, snow, debris,
etc.

• Verify termination cap clearance to subsequent construc­tion (building additions, decks, fences, or sheds). See
Section 6.

• Inspect for corrosion or separation.

• Verify weather stripping, sealing and fl ashing remains
intact.

• Inspect draft shield to verify it is not damaged or missing.

B. Maintenance Tasks-Qualifi ed Service

Technician

The following tasks must be performed by a qualifi ed ser-
vice technician.

Gasket Seal and Glass Assembly Inspection

Frequency: Annually
By: Qualifi ed Service Technician
T ools needed: Protective gloves, drop cloth and a stable

work surface.

• Inspect gasket seal and its condition.

• Inspect fi xed glass assembly for scratches and nicks that
can lead to breakage when exposed to heat.

• Confi rm there is no damage to glass or glass frame.
Replace as necessary.

• Verify that fi xed glass assembly is properly retained and
attachment components are intact and not damaged.
Replace as necessary.

Logs

Frequency: Annually
By: Qualifi ed Service Technician
Tools needed: Protective gloves.

• Inspect for damaged or missing logs. Replace as neces­sary . Refer to Section 14 for log placement instructions.

• Verify correct log placement and no fl ame impingement
causing sooting. Correct as necessary.

Firebox

Frequency: Annually
By: Qualifi ed Service Technician
Tools needed: Protective gloves, sandpaper, steel wool,

cloths, mineral spirits, primer and touch-up paint.

• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.

• Replace fi replace if fi rebox has been perforated.

Control Compartment and Firebox Top

Frequency: Annually
By: Qualifi ed Service Technician
Tools needed: Protective gloves, vacuum cleaner, dust

cloths

• V acuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.

• Remove all foreign objects.

• Verify unobstructed air circulation.

Burner Ignition and Operation

Frequency: Annually
By: Qualifi ed Service Technician
T ools needed: Protective gloves, vacuum cleaner, whisk

broom, fl ashlight, voltmeter, indexed drill bit set, and a
manometer.

• Verify burner is properly secured and aligned with pilot
or igniter.

• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.

• Replace Glowing embers with new dime-size pieces.
DO NOT block ports or obstruct lighting paths. Refer to
Section 14 for proper ember placement.

• Verify batteries have been removed from battery back­up IPI systems to prevent premature battery failure or
leaking.

• Check for smooth lighting and ignition carryover to all
ports. Verify that there is no ignition delay.

• Inspect for lifting or other fl ame problems.

• Verify air shutter setting is correct. See Section 14 for
required air shutter setting. Verify air shutter is clear of
dust and debris.

• Inspect orifi ce for soot, dirt and corrosion. Verify orifi ce
size is correct. See Service Parts List for proper orifi ce
sizing.

• Verify manifold and inlet pressures. Adjust regulator as
required.

• Inspect pilot fl ame pattern and strength. See Figure 3.2
and 3.3 for proper pilot fl ame pattern. Clean or replace
orifi ce spud as necessary.

• Inspect thermocouple/thermopile or IPI fl ame sensing rod

for soot, corrosion and deterioration. Clean with emery
cloth or replace as required.

• Verify thermocouple/thermopile millivolt output. Replace
pilot as necessary. (Standing pilot only)

• Verify that there is not a short in fl ame sense circuit by
checking continuity between pilot hood and fl ame sense
rod. Replace pilot as necessary. (IPI only)

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/0816

(Either cobrahead or SIT)

PRODUCT SPECIFIC

Figure 3.2 IPI Pilot Flame Patterns

Figure 3.3 Standing Pilot Flame Patterns

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/08 17

4

4

HORIZONTAL

TERMINATION CAP

(SECTION 10.M)

A. Typical Appliance System

NOTICE: Illustrations and photos refl ect typical installations and are for design purposes only . Illustrations/diagrams are not
drawn to scale. Actual product may vary from pictures in manual

Getting Started

Note: Dual venting configurations
ARE NOT allowed. Appliance MUST

be vented EITHER vertically OR
horizontally.

VERTICAL TERMINATION CAP

(SECTION 10.J)

NON-COMBUSTIBLE ROOF FLASHING
MAINTAINS MINIMUM CLEARANCE
AROUND PIPE

STORM COLLAR
(SECTION 10.H)

Installer Guide

FRAMING/HEADER
(SECTION 5.B)

VENT PIPE (SECTIONS 7 and 9)

CEILING FIRESTOP
ON FLOOR OF ATTIC
(SECTION 8.C)

VENT PIPE PENETRATES ROOF
PREFERABLY WITHOUT AFFECTING
ROOF RAFTERS (SECTION 8.C)

ATTIC INSULATION SHIELD (NOT
SHOWN) MUST BE USED HERE
TO KEEP INSULATION AWAY
FROM VENT PIPE IF ATTIC IS
INSULATED (SECTION 8.D)

FRAMING HEADED OFF
IN CEILING JOISTS
(SECTION 8.C)

WALL SWITCH

MANTEL AND
MANTEL LEG
(SECTION 5.D)

SURROUND

OPTIONAL

GAS LINE
(SECTION 11)

Figure 4.1 Typical System

HEARTH EXTENSION

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/0818

B. Design and Installation Considerations

Heat & Glo direct vent gas appliances are designed to
operate with all combustion air siphoned from outside of
the building and all exhaust gases expelled to the outside.
No additional outside air source is required.

Installation MUST comply with local, regional, state and
national codes and regulations. Consult insurance carrier,
local building inspector, fi re offi cials or authorities having
jurisdiction over restrictions, installation inspection and
permits.

Before installing, determine the following:

• Where the appliance is to be installed.

• The vent system confi guration to be used.

• Gas supply piping requirements.

• Electrical wiring requirements.

• Framing and fi nishing details.

• Whether optional accessories—devices such as a fan,
wall switch, or remote control—are desired.

Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. For
assistance or additional information, consult a qualifi ed
service technician, service agency or your dealer.

C. Tools and Supplies Needed

Before beginning the installation be sure that the following
tools and building supplies are available.

Tape measure Framing material
Pliers High temperature caulking material
Hammer Phillips screwdriver
Gloves Framing square
Voltmeter Electric drill and bits (1/4 in.)
Plumb line Safety glasses
Level Reciprocating saw
Manometer Flat blade screwdriver
Non-corrosive leak check solution
1/2 - 3/4 in. length, #6 or #8 Self-drilling screws
One 1/4 in. female connection (for optional fan).

D. Inspect Appliance and Components

• Carefully remove the appliance and components from
the packaging.

• The vent system components and decorative doors and
fronts may be shipped in separate packages.

• If packaged separately, the log set and appliance grate
must be installed.

• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.

• Read all of the instructions before starting the instal-

lation. Follow these instructions carefully during the
installation to ensure maximum safety and benefi t.

WARNING! Risk of Fire or Explosion! Damaged parts
could impair safe operation. DO NOT install damaged, in­complete or substitute components. Keep appliance dry.

Hearth & Home T echnologies disclaims any responsibility for ,
and the warranty will be voided by, the following actions:

• Installation and use of any damaged appliance or vent

system component.

• Modifi cation of the appliance or vent system.

• Installation other than as instructed by Hearth & Home

Technologies.

• Improper positioning of the gas logs or the glass door.

• Installation and/or use of any component part not approved

by Hearth & Home Technologies.

Any such action may cause a fi re hazard.

WARNING! Risk of Fire, Explosion or Electric Shock!
DO NOT use this appliance if any part has been under

water. Call a qualifi ed service technician to inspect the
appliance and to replace any part of the control system
and/or gas control which has been under water.

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/08 19

5

5

Framing and Clearances

A. Selecting Appliance Location

When selecting a location for the appliance it is important to
consider the required clearances to walls (see Figure 5.1).

WARNING! Risk of Fire or Burns! Provide adequate
clearance around air openings and for service access.

Due to high temperatures, the appliance should be locat­ed out of traffi c and away from furniture and draperies.

A

L

F

A

C

NOTICE: Illustrations refl ect typical installations and are
FOR DESIGN PURPOSES ONLY. Illustrations/diagrams
are not drawn to scale. Actual installation may vary due to
individual design preference.

N

E

D

C

F

A

K

J

J

M

Models A B C D

SL-550TR-IPI-E

SL-550TR-E

SL-750TR-IPI-E

SL-750TR-E

SL-950TR-IPI-E

SL-950TR-E

Figure 5.1 Appliance Locations

in. 42 37 59-1/2

mm 1067 940 1511 25 13 1118 1581 413 1232 1746 383 191 181

in. 45-1/2 42 64-3/8 1 1/2 45-1/2 64-3/8 16-1/4 48-1/2 68-3/4 16-5/8 7-1/2 9

mm 1156 1067 1635 25 13 1156 1635 413 1232 1746 422 191 229

in. 50-1/2 49 71-1/2 1 1/2 50-1/2 71-1/2 16-1/4 50-1/2 71-1/2 19-1/2 9-1/4 11-5/8

mm 1283 1245 1816 25 13 1283 1816 413 1283 1816 495 235 295

See Section

5.D for Alcove
Installation

B

I

E

Min.FMin.

1 1/2 44 62-1/4 16-1/4 48-1/2 68-3/4 15-1/16 7-1/2 7-1/8

GH I JKLMN

H

G

G

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/0820

B. Constructing the Appliance Chase

A chase is a vertical box-like structure built to enclose the
gas appliance and/or its vent system. In cooler climates
the vent should be enclosed inside the chase.

NOTICE: Treatment of ceiling fi restops and wall shield
fi restops and construction of the chase may vary with the

type of building. These instructions are not substitutes
for the requirements of local building codes. Therefore,
you MUST check local building codes to determine the
requirements to these steps.

Chases should be constructed in the manner of all out­side walls of the home to prevent cold air drafting prob­lems. The chase should not break the outside building
envelope in any manner.

Walls, ceiling, base plate and cantilever fl oor of the chase
should be insulated. Vapor and air infi ltration barriers
should be installed in the chase as per regional codes for
the rest of the home. Additionally, in regions where cold
air infi ltration may be an issue, the inside surfaces may be
sheetrocked and taped for maximum air tightness.

To further prevent drafts, the wall shield and ceiling fi re-
stops should be caulked with high temperature caulk to
seal gaps. Gas line holes and other openings should be
caulked with high temp caulk or stuffed with unfaced in­sulation. If the appliance is being installed on a cement
slab, a layer of plywood may be placed underneath to
prevent conducting cold up into the room.

C. Clearances

NOTICE: Install appliance on hard metal or wood surfaces
extending full width and depth. DO NOT install directly
on carpeting, vinyl, tile or any combustible material other
than wood.

WARNING! Risk of Fire! Maintain specifi ed air space
clearances to appliance and vent pipe:

• Insulation and other materials must be secured to prevent
accidental contact.

• The chase must be properly blocked to prevent blown
insulation or other combustibles from entering and
making contact with fi replace or chimney.

• Failure to maintain airspace may cause overheating and
a fi re.

Models

SL-550TR-E

SL-750TR-E

SL-950TR-E

A

F

B

C

J

D

G

MEASURE FROM TOP OF UNIT
OPENING OR FROM TOP OF HOOD

I

E

H

* MINIMUM FRAMING DIMENSIONS

AB C DEFGHIJ

DVP Pipe SLP Pipe

Rough

Opening

(Width)

in. 10 8-5/8 34-3/4 16-1/4 16-1/4 37 32 0 0 1/2 1/2 36

mm 254 219 883 413 413 940 813 0 0 13 13 915

in. 10 8-5/8 38-1/4 16-1/4 16-1/4 42 32 0 0 1/2 1/2 36

mm 254 219 971 413 413 1067 813 0 0 13 13 915

in. 10 8-5/8 42 1/4 16-1/4 16-1/4 49 32 0 0 1/2 1/2 36

mm 254 219 1073 413 413 1245 813 0 0 13 13 914

Rough

Opening

(Width)

Opening

(Height)

**DVP Pipe SLP Pipe

Rough

Rough

Opening

(Depth)

Rough

Opening

(Depth)

Rough

Opening

(Width)

Clearance

to Ceiling

Combustible

Floor

Combustible

Flooring

Behind

Appliance

Sides of

Appliance

Front of

Appliance

* Adjust framing dimensions for interior sheathing (such as sheetrock)
C** Add 12 inches for rear venting with one 90° elbow.

Figure 5.2 Clearances to Combustibles

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/08 21

D. Mantel and Wall Projections

WARNING! Risk of Fire! Comply with all minimum clear­ances as specifi ed. Framing or fi nishing material closer than
the minimums listed must be constructed entirely of noncom­bustible materials (i.e., steel studs, concrete board, etc).

All measurements are in inches.

7

6

5

4

3

4

12

11

10

9

8

8

7

6

5

CEILING

32

13

12

11

10

9

1/2 IN.
MINIMUM

2-7/8 IN.
MINIMUM

3 FT. MAXIMUM

Note: Clearance from opening
to perpendicular wall.

Figure 5.5 Mantel Leg (Acceptable on both sides of opening.)

TOP OF HOOD OR FIREPLACE OPENING

Figure 5.3 Clearances to Mantels or other Combustibles

above Appliance

3-1/2 in.

1/2 in.

1/2 in. SHEETROCK
OR COMBUSTIBLE
MATERIAL

3 IN.
MINIMUM

5-3/8 IN.
MINIMUM

UNLIMITED

Note: Clearance from opening
to perpendicular wall.

Figure 5.6 Wall Projection (Acceptable on one side of opening.)

1/2 in.

3-1/2 in.

1/2 in.

SHEETROCK

NON-COMBUSTIBLE
BOARD SHIPPED
WITH APPLIANCE

NON-COMBUSTIBLE ZONE

Figure 5.4 Non-Combustible Zone
Models: SL-550TR-E, SL-750TR-E
SL-550TR-IPI-E, SL-750TR-IPI-E

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/0822

NON-COMBUSTIBLE ZONE

Figure 5.7 Non-Combustible Zone
Models: SL-950TR-E, SL-950TR-IPI-E

6

6

Termination Locations

A. Vent Termination Minimum Clearances

WARNING

Fire Risk.
Maintain vent clearance to combustibles as

specifi ed.

• DO NOT pack air space with insulation or other
materials.

Failure to keep insulation or other materials away
from vent pipe may cause overheating and fi re.

HORIZONTAL

OVERHANG

2 FT.
MIN.

GAS DIRECT VENT
TERMINATION CAP

20 INCHES MIN.

LOWEST

DISCHARGE

OPENING

H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING

X

12

ROOF PITCH

IS X/ 12

VERTICAL

WALL

DIRECT VENT GAS, WOOD OR FUEL

OIL TERMINATION

C

A

GAS

TERMINATION

Minimum Dimensions

Wood & Fuel Oil

Gas

Termination

A

6 in. 20 in. Horizontal distance between terminations

B

20 in. 24 in. Distance to perpendicular wall

C

18 in. 18 in. Vertical distance between terminations

Termination

Figure 6.2 Staggered Termination Caps

B

Comments

Roof Pitch H (Min.) Ft.

Flat to 6/12...........................................................1.0*

Over 6/12 to 7/12 .................................................1.25*

Over 7/12 to 8/12 .................................................1.5*

Over 8/12 to 9/12 .................................................2.0*

Over 9/12 to 10/12 ...............................................2.5

Over 10/12 to 11/12 .............................................3.25

Over 11/12 to 12/12 .............................................4.0

Over 12/12 to 14/12 .............................................5.0

Over 14/12 to 16/12 .............................................6.0

Over 16/12 to 18/12 .............................................7.0

Over 18/12 to 20/12 .............................................7.5

Over 20/12 to 21/12 .............................................8.0

* 3 foot minimum in snow regions

Figure 6.1 Minimum Height From Roof To Lowest Discharge
Opening

DIRECT VENT GAS, WOOD OR FUEL

OIL TERMINATION

(508 MM)

(MINIMUM) TO

WOOD OR

GAS TERMINATION

* IF USING DECORATIVE CAP COVER(S), THIS DISTANCE MAY

NEED TO BE INCREASED. REFER TO THE INSTALLATION
INSTRUCTIONS SUPPLIED WITH THE DECORATIVE CAP COVER.

20 IN. MIN. *

(508 MM)

PERPENDICULAR

(GAS ONLY)

Figure 6.3 Leveled Termination Caps

20 IN.

WALL

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/08 23

O

N

P

E

C

V

B

J

V

B

V

i

D

V

A

V

B

V

A

F

U.S

(3 FT.)

M

G

X

V

H or i

R

Q

(See Note 2)

Measure vertical clearances from this surface.

V

L

K

V

Electrical

Service

V

K

V

C

Measure horizontal clearances from this surface.

= VENT TERMINAL

V

X

= AIR SUPPLY INLET

A = 12 inches.................clearances above grade, veranda,

(See Note 1)

porch, deck or balcony

B = 12 inches.................clearances to window or door

that may be opened, or to perma­nently closed window. (Glass)

C = 18 inches.................vertical clearance to unventilated

soffi t or to ventilated soffi t located
above the terminal

30 inches .................for vinyl clad soffi ts and below

electrical service

D = 9 inches..................clearance to outside corner

E = 6 inches...................clearance to inside corner

F = 3 ft. (Canada) ..........not to be installed above a gas

meter/regulator assembly within 3

feet (90 cm) horizontally from the

center-line of the regulator

G = 3 ft ...........................clearance to gas service regulator

vent outlet
H = 9 inches (U.S.A.)

12 inches (Canada) clearance to non-mechanical

(See Note 2)

air supply inlet to building or the

combustion air inlet to any other

appliance
i = 3 ft. (U.S.A.)

6 ft. (Canada) ...........clearance to a mechanical (pow-

(See Note 2)

** a vent shall not terminate directly above a sidewalk or paved driveway

which is located between two single family dwellings and serves both
dwellings.

*** only permitted if veranda, porch, deck or balcony is fully open on a

minimum of 2 sides beneath the fl oor, or meets Note 2.

Note 1: On private property where termination is less than 7 feet above a
sidewalk, driveway, deck, porch, veranda or balcony, use of a listed cap
shield is suggested. (See vents components page)

Note 2: Termination in a covered alcove space (spaces open only on one
side and with an overhang) are permitted with the dimensions specifi ed
for vinyl or non-vinyl siding and soffi ts. 1. There must be 3 feet minimum
between termination caps. 2. All mechanical air intakes within 10 feet
of a termination cap must be a minimum of 3 feet below the termination
cap. 3. All gravity air intakes within 3 feet of a termination cap must be a
minimum of 1 foot below the termination cap.

Figure 6.4 Minimum Clearances for Termination

ered) air supply inlet

= AREA WHERE TERMINAL IS NOT PERMITTED

J** = 7 ft. ......................... clearance above paved

(See Note 1)

sidewalk or a paved driveway
located on public property

K = 6 inches................. clearance from sides of electri-

(See Note 5)

cal service

L = 12 inches................ clearance above electrical

(See Note 5)

service

Covered Alcove Applications

M*** = 18 inches .............clearance under veranda, porch,

42 inches ......... vinyl

N = 6 inches ........... non-vinyl sidewalls

12 inches ......... vinyl sidewalls

O = 18 inches ......... non-vinyl soffi t and overhang

42 inches ......... vinyl soffi t and overhang

P = 8 ft.

1 cap 3 feet 2 x Q
2 caps 6 feet 1 x Q
3 caps 9 feet 2/3 x Q
4 caps 12 feet 1/2 x Q

Q

= # termination caps x 3 R

MIN

Note 3: Local codes or regulations may require different

clearances.
Note 4: Termination caps may be hot. Consider their proximity to

doors or other traffi c areas.
Note 5: Location of the vent termination must not interfere with

access to the electrical service.
In the U.S and Canada: Vent system termination is NOT permitted

in screened porches.
Vent system termination is permitted in porch areas with two or more

sides open. You must follow all side walls, overhang and ground
clearances as stated in the instructions.

Heat & Glo assumes no responsibility for the improper performance
of the appliance when the venting system does not meet these
requirements.

deck, balcony or overhang

Q

MIN

= (2 / # termination caps) x Q

MAX

R

MAX

ACTUAL

ACTUAL

ACTUAL

ACTUAL

ACTUAL

CAUTION: IF EXTERIOR WALLS ARE FINISHED WITH VINYL SIDING, IT IS SUGGESTED THAT A VINYL PROTECTOR KIT BE INSTALLED.

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/0824

7

7

Vent Information and Diagrams

A. Approved Pipe

This appliance is approved for use with Hearth & Home
T echnologies DVP or SLP venting systems. Refer to Sec­tion 16B for vent component information.

DO NOT mix pipe, fi ttings or joining methods from differ-
ent manufacturers.

The pipe is tested to be run inside an enclosed wall.
There is no requirement for inspection openings at each
joint within the wall.

WARNING! Risk of Fire or Asphyxiation. This appli­ance requires a separate vent. DO NOT vent to a pipe
serving a separate solid fuel burning appliance.

Vertical

12 in.

8-1/2 in.

8-1/2 in.

B. Vent Table Key

The abbreviations listed in this vent table key are used in
the vent diagrams.

Symbol Description

First section (closest to appliance) of vertical length

V

1

Second section of vertical length

V

2

First section (closest to appliance) of horizontal length

H

1

Subsequent sections of horizontal length

H

2

C. Use of Elbows

Diagonal runs have both vertical and horizontal vent as­pects when calculating the effects. Use the rise for the
vertical aspect and the run for the horizontal aspect (see
Figure 7.1).

Two 45º elbows may be used in place of one 90º elbow.
On 45º runs, one foot of diagonal is equal to 8-1/2 in. (216
mm) horizontal run and 8-1/2 in. (216 mm) vertical run. A
length of straight pipe is allowed between two 45º elbows
(see Figure 7.1).

Horizontal

Figure 7.1

D. Measuring Standards

Vertical and horizontal measurements listed in the vent
diagrams were made using the following standards.

• Pipe measurements are shown using the effective length
of pipe (see Figure 7.2).

• Horizontal terminations are measured to the outside
mounting surface (fl ange of termination cap) (see Figure

6.4).

• Vertical terminations are measured to bottom of
termination cap.

• Horizontal pipe installed level with no rise.

Effective Length

Inches Millimeters

Effective

Height/Length

Pipe

DVP4 4 102

DVP6 6 152
DVP12 12 305
DVP24 24 610
DVP36 36 914
DVP48 48 1219
DVP6A 3 to 6 76 to 152

DVP12A 3 to 12 76 to 305
DVP12MI 3 to 12 76 to 305
DVP24MI 3 to 24 76 to 610

Figure 7.2 DVP Pipe Effective Length

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/08 25

E. Use of Flex Vent

The fl ex vent must be supported with
the spacing between support intervals
not exceeding 4 feet, with no more
than 1/2 inch sag between supports.

A support is required at each change
in venting direction, and in any location
where it is necessary to maintain the
necessary clearance to combustibles.
A simple “up and out” installation (Fig­ure 5.3) requires only enough support
to maintain the necessary clearance
to combustibles. However, the vent at­tachment point and the fi restop loca-
tion are considered to be supports.

FLEX-VENT

3in.CLEARANCE

TE R M IN AT IO N

CAP

1in.

CLEARANCE

Figure 7.3

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/0826

F. Vent Diagrams

Top Vent - Horizontal Termination

Venting with 1 elbow

V1 Minimum

90 Elbow 2 ft. 610 mm 2 ft. 610 mm 1 ft. 305 mm

1/2 ft.* 152 mm 2 ft. 610 mm 2 ft. 610 mm 2 ft. 610 mm
1-1/2 ft.* 457 mm 3 ft. 914 mm 3 ft. 914 mm 3 ft. 914 mm
2-1/2 ft.* 762 mm 5 ft. 1.5 m 5 ft. 1.5 m 5 ft. 1.5 m

3-1/2 ft. 1.1 m 7 ft. 2.1 m 7 ft. 2.1 m 7 ft. 2.1 m
4-1/2 ft. 1.4 m 14 ft. 4.3 m 14 ft. 4.3 m 14 ft. 4.3 m

SL-550TR-E SL-750TR-E SL-950TR-E

H MAX. =14 ft. (4.3 m)

V + H MAX. = 40 ft. (12.2 m)

* See warning below

H1 Maximum

H

Note: Use SLP Series
components only.

Note: There MUST be a 25%
reduction in total H when using
fl ex vent except when using the
simple up and out installation
(see Figure 7.3).

V

1

1

WARNING *

Fire Risk.

• When using SLP-HRC-SS and SLP-HRC-ZC-SS
termination caps on top vented fi replaces, a one
foot minimum vertical vent section is required before
installing fi rst elbow.

• When using DVP-TB1 termination cap on top vented fi replaces,
a three foot minimum vertical vent section is required before
installing fi rst elbow.

Figure 7.4

Heat & Glo • SL-550 / 750 / 950TR-E • 2118-900 Rev. L • 11/08 27