Hearth and Home Technologies GRL-700-AU User Manual

INSTALLATION AND OPERATION

INSTRUCTIONS

MODEL: GRL-700-AU

AUSTRALIAN GAS ASSOCIATION APPROVED

Approval Number 5669

THIS MANUAL MUST BE USED FOR INST ALLATION AND RET AINED

BY HOMEOWNER FOR OPERA TION AND MAINTENANCE.

HEA T-N-GLO, a brand of Hearth & Home T echnologies Inc.

20802 Kensington Boulevard, Lakeville, MN 55044, U.S.A. • [phone]

This product is covered by one or more of the following patents: (United States) 4,1 12,913; 4,408,594; 4,422,426; 4,424,792; 4,520,791; 4,793,322; 4,852,548; 4,875,464;
5,000,162; 5,016,609; 5,076,254 5,191,877; 5,218,953; 5,328,356; 5,429,495; 5,452,708; 5,542,407; 5,613,487; (Australia) 543790; 586383; (Canada) 1,123,296; 1,297,746;
2,195,264; (Mexico) 97-0457; (New Zealand) 200265; or other U.S. and foreign patents pending.

2010-900C 7/03

1

2

INSTALLATION AND OPERATION INSTRUCTIONS

PLEASE READ THIS MANUAL BEFORE INSTALLING

AND USING THIS APPLIANCE.

MODEL GRL-700-AU IS AUSTRALIAN
GAS ASSOCIATION APPROVED FOR
NATURAL GAS OR PROPANE AS A
DECORATIVE GAS LOG.

Refer to the appliance data plates for gas
consumptions and pressures.

Installation of this appliance should only be
carried out by an authorized person in ac­cordance with the manufacturer's instruc­tions. All relevant codes and regulations laid
down by the gas piping authorities, munici­pal building regulations, electrical wiring
regulations and the requirements of the AGA
Gas Installation Code must be observed.

This appliance and its components are
tested and safe when installed in accor­dance with this Installation Manual. Report
to your dealer any parts damaged in ship­ment. Read all instructions before starting
installation and follow these instructions
carefully during installation to ensure maxi­mum benefit and safety. Failure to follow

them will void your warranty and may present
a fire hazard.

The Heat-N-Glo, a brand of Hearth & Home
Technologies Inc. warranty will be voided by,
and Heat-N-Glo, a brand of Hearth & Home
Technologies Inc. disclaims any responsibil­ity for the following actions:

• Installation of any damaged heater.

• Modification of the heater installation
other than as instructed by Heat-N­Glo, a brand of Hearth & Home Tech­nologies In

c.

• Improper positioning of the gas logs.

• Installation and/or use of any component
part not manufactured or approved by
Heat-N-Glo, a brand of Hearth & Home
Technologies Inc., not withstanding any
independent testing laboratory or other
party approval of such component part
or accessory.

IMPORTANT: Read all instructions carefully before starting installation.
Failure to follow these installation instructions may result in a possible fire
hazard and will void the warranty. Save this Manual for future reference.

Copyright 2003
Heat-N-Glo, a brand of Hearth & Home Technologies Inc.
20802 Kensington Boulevard, Lakeville, MN 55044, U.S.A.
Printed in U.S.A.

3

Table of Contents

1.0 INTRODUCTION .........................................................................................................5

2.0 ASSEMBLY .................................................................................................................5

GAS LINE CONNECTION .........................................................................................6

u

LOG PLACEMENT ................................................................................................... 7

3.0 OPERATING GUIDELINES AND MAINTENANCE INSTRUCTIONS .................10

SAFETY INFORMATION..........................................................................................11

LIGHTING INSTRUCTIONS .....................................................................................12

4.0 REPLACEMENT PARTS:.......................................................................................13

u

WARRANTY POLICY...............................................................................................15

u = Contains updated information.

4

DEPTH

WIDTH

TOP VIEW - FIREPLACE AREA

GRATE

ON/OFF

FLEX TUBE

FRONT

SUROUND

SURROUND

NOTE: Unit must

be 33mm back from

fireplace front.

CONTROL

ACCESS

COVER

BURNER

PIEZO

IGNITOR

PILOT

ASSEMBLY

SWITCH

GAS

VALVE

REAR

FIREPLACE OPENING

WIDTH: 700mm 1050mm
DEPTH: 300mm 460mm
HEIGHT: 425mm 540mm

FIGURE 1

u

TOP VIEW

Minimum Maximum

33mm

MINIMUM

300mm

DEPTH

5

1.0 INTRODUCTION

Model GRL-700-AU Gas Log Sets are Decorative Gas
Appliances for Installation in a Solid-Fuel Burning Fire­place. Minimum fireplace size for GRL-700-AU: height
425mm, width 700mm, depth 300mm.

This log set is to be installed only in a solid-fuel burn­ing fireplace with a working flue and one constructed of
noncombustible material or into an approved Jetmaster
gas firebox. The minimum permanent vent opening pro­vided by the fireplace chimney damper to vent the flue
products must not be less than 40,000mm2. The chim­ney damper MUST be fixed in a fully opened position
and the fireplace must have a proper draft.

WARNING: OPEN THE CHIMNEY DAMPER TO

!

ITS FULLY OPEN POSITION WHEN BURNING
THIS GAS LOG SET.

WARNING: LOGS MUST NEVER BE BURNED

!

WITHOUT THE FLUE DAMPER IN THE FULL
OPEN POSITION. FAILURE TO DO SO IS DAN­GEROUS TO YOUR HEALTH AND VOIDS ALL
WARRANTIES.

WARNING: ALL GAS APPLIANCES PRO-

!

DUCE SOME CARBON MONOXIDE WHEN
OPERATED. CARBON MONOXIDE IS A COLOR­LESS, ODORLESS, POISONOUS GAS. ADE­QUATE PROVISIONS MUST BE MADE TO PRO­VIDE COMBUSTION AIR FOR THIS GAS LOG SET.
IF OUTSIDE AIR IS NOT INCLUDED IN THE FIRE­PLACE, IT MAY BE NECESSARY THAT AN ADDI­TIONAL COMBUSTION AIR SOURCE BE PROVIDED.

CAUTION: DO NOT PLACE ARTICLES ON OR
AGAINST THIS APPLIANCE.

CAUTION: DO NOT USE OR STORE FLAMMABLE
MATERIALS NEAR THIS APPLIANCE.

CAUTION: DO NOT SPRAY AEROSOLS IN THE VI­CINITY OF THIS APPLIANCE WHILE IT IS IN OP­ERA TION.

WARNING: THIS UNIT IS NOT FOR USE

!

WITH SOLID FUEL. SOLID FUELS SHALL
NOT BE BURNED IN A FIREPLACE WHERE A
DECORA TIVE APPLIANCE IS INSTALLED.

TO REDUCE THE RISK OF FIRE OR INJURY FROM
BURNS AND FOR THE PROTECTION OF YOUNG
CHILDREN OR THE INFIRM, A SECONDARY GUARD
IS RECOMMENDED.

2.0 ASSEMBLY

CAUTION: WHEN INSTALLING THIS LOG SET IN
A FACTORY BUILT FIREPLACE, BE CERTAIN TO
CONSULT THE FIREPLACE INSTALLATION
MANUAL. ALL KNOCKOUTS IN THE FIREPLACE
THROUGH WHICH THE GAS SUPPL Y LINE IS RUN
MUST BE RESEALED WITH INSULATION AFTER
THE GAS LINE IS IN PLACE.

Model GRL-700-AU contains complete gas-burner,
decorative front, and log components needed. Use cau­tion when handling logs to avoid damage. Position gas­burner assembly to the rear of the fireplace. Once fully
assembled slide access door into place.

WARNING: LOGS OTHER THAN THOSE

!

SUPPLIED WITH THIS UNIT MUST NOT BE
USED.

CAUTION: To minimize the possibility of spillage and

to maximize proper draft, position the log set as close
to the back of the fireplace as possible.

The installation, including provisions for combustion and
ventilation air, must conform with the AGA Gas Instal­lation Code.

Do not use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the unit and to replace any part of the control
system and any gas control which has been underwater.

6

OPTIONAL WALL SWITCH,

A. Inlet gas supply pressure for purposes of input ad-

justment, shall be 6.0 inches w.c. (1.5kPa) for natu­ral gas and 11 inches w.c. (2.75kPa) for propane.
Manifold (outlet) pressure should be 3.2 inches w.c.
(.80kPa) for natural gas and 9.6 inches w.c. (2.40kPa)
for propane models.

B. NOTE: THE GAS SUPPLY LINE SHOULD BE

PURGED OF ANY TRAPPED AIR PRIOR TO THE
FIRST FIRING OF THE UNIT.

C. CAUTION: During the initial purging and subse-

quent lightings, NEVER allow the gas control
valve knob to remain depressed in the "PILOT"
position without pushing the red ignitor button
at least once every second.

D. Your appliance control system is a millivolt type. It

consists of a pilot burner, a gas control valve/regula­tor, a thermopile, a piezo ignitor, and an ON/OFF
rocker switch. For control system wiring diagram
see Figure 2.

E. NOTE: An Optional Remote Control Kit and Wall

Switch Kit , for turning the burner ON/OFF are avail­able. Detailed installation instructions are found in
each kit.

F. Test fire the unit after referring to the SAFETY IN-

FORMATION and LIGHTING INSTRUCTIONS
found in Section 3 in this manual, or on label plate
assembly found on the gas-burner.

G. Using a soap-solution or other device, check sys-

tem for leaks. Refer to Section 3, OPERATING

GUIDELINES and MAINTENANCE INSTRUC­TIONS.

H. Once the gas-burner is test fired and gas supply

lines are purged, assembly of the grate and logs is
required.

NOTE: Appliances incorporating a live fuel effect may
exhibit slight carbon deposits.

THERMOSTAT OR REMOTE

REMOTE SWITCH

Figure 2

PIGTAIL

ON/OFF

SWITCH

OFF

ON

TP/TH

TP

TH

THERMOPILE

GAS VALVE

THERMOCOUPLE

7

Log Set Assembly: GRL-700-AU-LOGS

ON/OFF

FLEX TUBE

FRONT

SUROUND

SURROUND

Model: GRL-700-AU

STEP 1: Attach grate to as-

sembly by sliding hooks into open­ings on the front surround.

LOG PLACEMENT

INSTRUCTIONS

u

STEP 2: Ensure that tabs on

front and rear surrounds are bent
as shown in Figure 1. Carefully
remove logs from carton and place
as shown.

PIEZO

IGNITOR

GRATE

CONTROL

ACCESS

COVER

Figure 1

ASSEMBLY

BURNER

PILOT

SWITCH

GAS

VALVE

REAR

1

2

5

6

3

4

CAUTION: Logs are fragile. Carefully remove the

logs from the packaging.

NOTE: Overhead view and front view of burner,
decorative front and surround.

Heat-n-Glo GRL-700/GRL-850

Glowing Embers (Mineral Wool) Placement

Natural Gas

• Place single layer of 10mm circular sized pieces
next to burner ports, taking care not to place
material on or between ports.

• Do not use all of the ‘ember’ in the packet. One
packet should last 5-6 applications.

• Repeat application at the start of each season or
at the next fireplace service (annually).

Note: The contents of the bag is intended for multiple applications.
Do not use complete contents for the initial application. Save
remaining material for use at the next fireplace servicing. Keep
away from children. Do not eat.

Heat-n-Glo GRL-700/GRL-850

Glowing Embers (Mineral Wool) Placement

LPG

• Place single layer of 10mm circular sized pieces
on top of burner ports.

• Increase the quantity of the “glowing embers” on
the right, centre and left hand side, as indicated, of
the burner where there is a cluster of burner ports.

• Do not use all of the ‘ember’ in the packet. One
packet should last 4-5 applications.

• Repeat application at the start of each season or

at the next fireplace service (annually).

Note: The contents of the bag is intended for multiple applications.
Do not use complete contents for the initial application. Save
remaining material for use at the next fireplace servicing. Keep
away from children. Do not eat.

8

1

STEP 3: LOG #1 (SRV506-701)

Put log #1 behind the locating tab on the right rear corner and up against the locating tab in the center.

1

2

2

STEP 4: LOG #2 (SRV2010-703)

Place log #2 on the right front corner of the unit using its locating slots (on log bottom).

3

3

STEP 5: LOG #3 (SRV506-717)

Place log #3 against the left front corner of log #2 as shown.

9

4

4

330mm

STEP 6: LOG #4 (SRV591-703)

Rest log #4 in between the locating tabs on the rear shelf and rest its front top 330mm from the left corner of
the decorative front.

5

5

STEP 7: LOG #5 (SRV550-714)

Rest log #5 against log #3 and rest its right edge on log #1.

6

STEP 8: LOG #6 (SRV530-716)

Place log #6 in the groove on top of log #2 with its front on log #1.

6

10

3.0 OPERATING GUIDELINES AND
MAINTENANCE INSTRUCTIONS

Upon completing the gas line connection, a small
amount of air will be in the lines. When first lighting the
pilot light, it will take a few minutes for the lines to
purge themselves of this air. Once the purging is com­plete, the pilot and burner will light and operate as indi­cated in the instruction manual. Subsequent lighting of
the appliance will not require such purging.

WARNING: BE SURE FIREPLACE SCREEN

!

OR GLASS DOORS ARE IN PLACE WHEN
BURNING FIREPLACE LOGS. UNLESS OTHER
PROVISIONS FOR COMBUSTION AIR ARE PRO­VIDED, THE SCREEN OR DOORS SHALL HAVE
AN OPENING FOR INTRODUCTION OF COM­BUSTION AIR. THIS GAS LOG SET IS NOT DE­SIGNED TO OPERATE WITH AIR TIGHT GLASS
DOORS. IF GAS ODOR IS NOTICEABLE, TURN
CONTROL KNOB TO "OFF" POSITION AND
CHECK ALL CONNECTIONS FOR LEAKS. DO
NOT USE OPEN FLAME. ADEQUATE COMBUS­TION AND COOLING AIR MUST BE PROVIDED
OR THE UNIT WILL NOT FUNCTION PROPERL Y.

The following conditions must not cause spillage of
combustion products:

• cold chimney or flue system

• open or closed doors or windows

• operation of any exhaust or extraction fans

• operation of any other gas appliance in the room or
dwelling

Proper means must be employed to ensure sufficient
draft.

PILOT

FLAME

THERMOCOUPLE

Figure 3

The thermocouple should be engulfed in the pilot flame (see
Figure 3).

Periodically examine the area around the burner neck and
the pilot. Any dirt or lint in this area should be removed.
This will ensure long life and trouble free operation. When
the appliance is put back in service, check the burner flame
patterns.

The appliance and venting system should be inspected
before initial use and inspected and cleaned at least annu­ally by an authorized field service person.

Note to Installer: Disconnect this appliance and advise
owner if any spillage or abnormal operation occurs which
can't be rechecked immediately.

To obtain proper operation, it is imperative that the pilot
and main burner flame characteristics are steady, not
lifting or floating.

11

SAFETY INFORMATION

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS

!

EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROP­ERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE.

A. This appliance has a pilot which must be lighted

by hand. When lighting the pilot, follow these in­structions exactly.

B. BEFORE LIGHTING smell all around the appli-

ance area for gas. Be sure to smell next to the
floor because some gas is heavier than air and will
settle on the floor.

WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any
phone in your building.

• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s in­structions.

C. Use only your hand to push in or turn the gas

control knob. Never use tools. If the knob will
not push in or turn by hand, don’t try to repair it,
call a qualified service technician. Force or at­tempted repair may result in a fire or explosion.

D. Do not use this appliance if any part has been

under water. Immediately call a qualified ser­vice technician to inspect the appliance and to
replace any part of the control system and any
gas control which has been under water.

12

LIGHTING INSTRUCTIONS

LIGHTING INSTRUCTIONS

1. "STOP!" Read the safety information on previous

page.

2. Remove the control access cover.

3. Turn the valve control knob to the "OFF" position.

To do this, you must turn the knob
clockwise to the "Pilot" position, and
then press in and continue turning
clockwise to the "OFF" position.

GAS CONTROL VALVE

NOTE: Knob cannot be turned from "PILOT" to

"OFF" unless knob is pushed in slightly. Do not
force.

4. WAIT FIVE (5) MINUTES TO CLEAR OUT ANY
GAS. Then smell for gas, including near the
floor. If you then smell gas, STOP! Follow "B"
in the safety information on the previous page.
If you don't smell gas, go to the next step.

5. The pilot should not require accessing for lighting
purposes. The pilot is located at the left end of
the burner.

PILOT ASSEMBLY

6. To put the control in the "Pilot" position, turn the

control knob counter-clockwise to the
"Pilot" position.

7. To light the pilot depress the control knob and then
depress the red piezo button until it makes a
clicking sound. It may be necessary to repeat this
step. If the pilot does not light after 10 seconds, go
back to step 3. The control knob should be held in
for a MINUTE after pilot ignition.

• If the control knob does not pop out when re-

leased, STOP-shut off the gas supply to the fire-
place control valve, and IMMEDIATELY call your
service technician or gas supplier.

• If the pilot will not stay lit after two tries, turn the

control knob to the "OFF" position and call your
service technician or gas supplier.

8. After the pilot has been lit, the burner can be turned
on by turning the knob counter-clockwise

to the "ON" position. Flip the ON/OFF

switch to the "ON" position.

9. Replace control access cover.

TO TURN OFF GAS APPLIANCE

1. Remove the control access cover.

2. Turn ON/OFF switch to "OFF".

3. Turn the valve control knob clockwise to

the "Pilot" position, then depress knob and
continue turning to "OFF" position.

4. Replace control access cover.

13

Service Parts

GRL-700-AU

u

(NG, LP) Exploded Parts Diagram

8

4

1

3

Beginning Manufacturing Date: 4-2003

Ending Manufacturing Date: ________

2

11

5

7

6

9

10

12 Log set assembly

15

17

16

8

18

14

13

Part number list on following page.

14

4.0 REPLACEMENT PARTS: GRL-700-AU

When requesting service or replacement parts for your decorative gas log set, please provide model
number and serial number. All parts listed in this manual may be ordered from an authorized dealer.

ITEM

1 ON/OFF Rocker Switch 060-521A

2 Burner NG 2010-003

2 Burner LP 2010-005

3 Burner Orifice NG 526-801

3 Burner Orifice LP 526-800

4 Piezo Ignitor 418-513

5 Valve NG 060-524

5 Valve LP 060-526

6 Access Door 2010-216

7 Flex Gas Supply Line 303-301

Description SERIAL # PART NUMBER

u

8 Surround Left and Right 2010-201

9 Surround Front 2010-200

10 Decorative Front 2010-217

11 Surround Rear 2010-203

12 Log Set Assembly LOGS-700-AU

13 Log 1 SRV506-701

14 Log 2 SRV2010-703

15 Log 3 SRV506-717

16 Log 4 SRV591-703

17 Log 5 SRV550-714

18 Log 6 SRV530-716

u

Pilot Assembly NG 506-510A

Pilot Assembly LP 596-511A

15

LIMITED 10 YEAR WARRANTY

HEAT-N-GLO, a brand of Hearth & Home Technologies Inc.

In order to presumptively establish the dates to which your HEAT-N-GLO Limited Warranty runs, you must mail
the completed warranty card to HEAT-N-GLO, a brand of Hearth & Home Technologies Inc., 20802 Kensington
Boulevard, Lakeville, MN 55044, within 60 days of the date of the fireplace installation. If you fail to do so, you may
be required to prove the date of installation before warranty work can be performed.

The warranty exclusions and limitations of liability are effective upon installation of the fireplace.
Subject to the conditions set forth herein, HEAT-N-GLO, a brand of Hearth & Home Technologies Inc. (“HEAT-N-

GLO”) extends the following warranty with respect to HEAT-N-GLO, a brand of Hearth & Home Technologies Inc.
If HEAT-N-GLO is reasonably satisfied that any part or portion of the fireplace covered by this Limited Warranty

is defective in material or workmanship under normal use and service as described in the Operating Instructions,
HEAT-N-GLO will take the following actions:

1. If the defect is reported during the first year from the date of installation (stainless steel burners and fiber logs
are covered for 3 years), HEAT-N-GLO will replace or repair the defective components at its sole expense. The
decision whether to replace a component shall be made at HEAT-N-GLO’s sole discretion. This Limited
Warranty does not cover components broken during shipping, misuse or careless handling. HEAT-N-GLO
shall be not responsible for any indirect, incidental, or consequential damages or for any costs other than those
incurred by HEAT-N-GLO to repair or replace the defective component. If components (including venting) other
than factory approved components are used, all warranty and liability on the fireplace is voided. Defects

reported after the first year will not be covered by warranty unless they fall within the purview of
paragraph 2 or 3 below.

2. If the following defects are reported during the second year after the date of installation, HEAT-N-GLO will supply
replacement parts at the current wholesale price: defective electrical or manual components, optional
components or accessories, and glass panels (not including glass panels broken during misuse or careless
handling). HEAT-N-GLO shall not be responsible for any labor, transportation or other costs. Furthermore, it
shall not be liable for any indirect, incidental or consequential damages.

3. HEAT-N-GLO will replace or repair a defective firebox or heat exchanger, at any time during the 10 years from
the date of installation. The decision whether to replace the defective component shall be made at HEAT-N­GLO’s sole discretion. HEAT-N-GLO shall not be responsible for any indirect, incidental or consequential
damages or for any costs other than those incurred by HEAT-N-GLO to repair or replace the defective
component.

This Limited Warranty is the exclusive remedy available to you. If HEAT-N-GLO cannot effectively resolve a
warranty problem in an expedient and cost-effective manner, it can discharge its entire warranty liability by
refunding the price of the product to you.

Products made by other manufacturers, whether sold with the fireplace or added thereafter, are NOT covered by
this Limited Warranty. The use of other unauthorized components will make this warranty null and void. This
Limited Warranty will also be void if the appliance is not installed by a qualified installer in accordance with the
Installation Instructions. Furthermore, the Limited Warranty will be void if the fireplace is not operated, at all times,
according to the Operating Instructions furnished with the fireplace. Any service work must be performed by
authorized service representatives.

EXCEPT TO THE EXTENT PROVIDED BY LAW, NO OTHER EXPRESS OR IMPLIED WARRANTIES,
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL
APPLY TO THE FIREPLACE PRODUCT. In States that do not allow limitations on how long an implied warranty
lasts, or do not allow exclusion of indirect damages, those limitations or exclusions may not apply to you. You
may also have additional rights not covered in this Limited Warranty.

HEAT-N-GLO reserves the right to make changes at any time, without notice, in design, material, specifications
and prices. It also reserves the right to discontinue styles and products.