Hearth and Home Technologies CF550E, CF750E, CF750EV, CF550EV User Manual
INSTALLATION & OPERATING
INSTRUCTIONS
CRESTFIRE SERIES
CF550E/CF750E (120V)
CF550EV/CF750EV (208/240V)
ELECTRIC FIREPLACES
WARNING!
All electric heaters have hot and arcing or sparking parts
inside. Do not use it in areas where gasoline, paint or flammable liquids are or stored. Do not use where the appliance may be exposed to flammable vapors.
SAVE THESE INSTRUCTIONS
Note: Read these instructions completely before
beginning installation. Failure to follow them
could cause an appliance malfunction resulting
in serious injury and/or property damage.
CAUTION:
Do not expose the appliance to the elements
(such as rain, etc.).
WARNING!
This appliance is tested and listed for use only with
the optional accessories listed in these instructions.
Use of optional accessories not specifically tested for
this appliance could void the appliance warranty and/
or result in a safety hazard.
WARNING!
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer to
this manual. For assistance or additional information, consult a qualified installer.
Hearth & Home Technologies Inc.
800 W. Jefferson, Lake City, MN 55041.
WARNING!
Do not modify this appliance. Use it only as described
in this manual. Any other use not recommended by
the manufacturer may result in fire, electric shock or
personal injury and void the warranty.
4030-239 Rev G
Hearth & Home Technologies Inc. 800 W.
Jefferson, Lake City, MN 55041.
Contents
A. Listing Approvals ........................................................................................................................................................... 3
B. Appliance Dimensions ................................................................................................................................................... 3
C. Location and Clearances ............................................................................................................................................... 4
D. Framing .......................................................................................................................................................................... 5
E. Installation ...................................................................................................................................................................... 6
F. Wiring ............................................................................................................................................................................ 7
G. Finishing ........................................................................................................................................................................ 9
H. Final Installation ........................................................................................................................................................... 10
I. Operating Instructions .................................................................................................................................................. 11
J. Maintenance Instructions ............................................................................................................................................. 14
K. Troubleshooting ........................................................................................................................................................... 16
L. Optional Components .................................................................................................................................................. 17
M. Replacement Parts ...................................................................................................................................................... 20
Index ............................................................................................................................................................................ 23
Warranty ...................................................................................................................................................................... 24
Note: An arrow (Æ) found in the text and in the index signifies change in content.
IMPORTANT INSTRUCTIONS!
When using electrical appliances, basic precautions should always be followed to reduce the risk
of fire, electric shock, and injury to persons, including the following:
1. Read all instructions before using this heater.
2. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this
heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (.9m) from the
front of the heater and keep them away from the sides and rear.
3. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and
unattended.
4. Always unplug heater when not in use.
5. Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any
manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.
6. Do not use outdoors.
7. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may fall
into a bathtub or other water container.
8. Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord away from traffic area and
where it will not be tripped over.
9. To disconnect heater, turn controls to off, then remove plug from outlet.
10. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or
damage the heater.
11. To prevent a possible fire, do not block air intakes or exhaust in any manner.
12. A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or
stored.
13. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric
shock, or injury to persons.
14. Avoid the use of an extension cord because the extension cord may overheat and cause a risk of fire. However, if you have to use
an extension cord, the cord shall be No. 16 AWG minimum size and rated not less than 1875 watts.
15. Always use properly grounded fused and polarized outlets.
16. Always use ground fault protection where required by electrical code.
17. Always disconnect power before performing any cleaning, maintenance or relocation of the appliance.
18. To prevent a possible fire, do not burn wood or other materials in this appliance.
19. To prevent personal injury, do not strike appliance glass.
20. To prevent electric shock or fire, always use a certified electrician should new circuits or outlets be required.
21. When transporting or storing the heater, keep in a dry place free from excessive vibration and store as to avoid damage.
22. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE
10/03
4030-239 Rev G
CRESTFIRE SERIES ELECTRIC FIREPLACE
2
Hearth & Home Technologies Inc. 800 W.
Jefferson, Lake City, MN 55041.
A. LISTING APPROVALS
U.S.AndCanada Certification
The Crestfire Series appliance has been tested in accordance with the UL2021 Standards for fixed and location-dedicated electric
room heaters in the United States, the current CSA C22.2 NO. 46 in Canada and has been listed by Underwriters Laboratories Inc.
for installation as described in this manual. All components are UL or CSA safety certified.
If you need assistance during installation, please contact your local dealer or the Heat-N-Glo Technical Services Department at
1-888-427-3973.
Æ
Heat-N-Glo ® is a registered trademark of Hearth & Home Technologies Inc., Division of HON INDUSTRIES.
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B. APPLIANCE DIMENSIONS
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Note: This equipment has been
tested and found to comply with the
limits for a Class B digital device,
pursuant to Part 15 of the FCC rules.
CF550E/CF550EV
CF750E/CF750EV
3
CRESTFIRE SERIES ELECTRIC FIREPLACE
4030-239 Rev G
10/03
Hearth & Home Technologies Inc. 800 W.
Jefferson, Lake City, MN 55041.
C. LOCATION AND CLEARANCES
WARNING!
Due to high temperatures, this appliance should be located out of traffic. Keep combustible materials such
as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (.9M) from the front of the appliance.
Note: Minimum and maximum clearances must be main-
tained at all times. Illustrations throughout these instructions
reflect typical installations and are for design purposes only.
Actual installation may vary slightly due to individual design
preferences.
The illustrations and diagrams used throughout these installation instructions are not drawn to scale.
To prevent contact with sagging or loose insulation, the appliance must not be installed against vapor barriers or exposed insulation. Localized overheating could occur and a fire could result.
WARNING!
Never locate this appliance where it may fall into a
bathtub or other water container.
CAUTION:
Do not expose appliance to the elements (such as
rain, etc.).
WARNING!
1. Appliance Locations and Space
Requirements
Figure 1 illustrates a variety of ways the
appliance may be located in a room. The
Crestfire Series appliances may be installed
directly on the floor or raised on a hearth.
2. Clearances
Figure 1 shows all clearances that must be
maintained around the appliance.
CAUTION:
Wear gloves and safety glasses for
protection during installation and
maintenance.
10/03
4030-239 Rev G
Figure 1 - Appliance Locations
CRESTFIRE SERIES ELECTRIC FIREPLACE
4
Hearth & Home Technologies Inc. 800 W.
Jefferson, Lake City, MN 55041.
D. FRAMING
Figure 2 shows a typical framing of this appliance using combustible materials. All required clearances to combustibles must be
adhered to. Header height is measured from the base of the appliance.
Figure 2 - Framing
CAUTION:
Provide adequate clearances around the air openings
and adequate accessibility clearances for servicing and
proper operation.
5
CRESTFIRE SERIES ELECTRIC FIREPLACE
Tools and building supplies normally required for
installation:
Tools: Building Supplies:
Saw Wall-finishing materials
Pliers Framing material
Hammer Surround
Phillips screwdriver Caulking material
Tape measure
Level
Electric drill/bits
Square
Gloves
10/03
4030-239 Rev G
Hearth & Home Technologies Inc. 800 W.
Jefferson, Lake City, MN 55041.
E. INSTALLATION
Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffic areas.
If installing the appliance on/over carpeting, the appliance must be installed on a wood or metal panel extending the full width
and depth of the appliance.
Note: Follow all national and local electrical codes.
1. Wall Cabinet Kit, Corner Cabinet Kit or Custom Cabinet Installation
*If the power cord is to be used, the Cabinet must provide access to the wall outlet.*
a. For ease of electrical hookup, you may wish to install the appliance near an existing outlet. A 15 amp, 120 volt circuit is
required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation,
the circuit trips or fuse blows on a regular basis while the appliance is operating. Additional appliances on the same circuit
may exceed the current rating of the circuit breaker.
b. If using a listed wall cabinet or corner cabinet, refer to the installation instructions supplied with the kit. For custom cabinets,
frame and construct with the opening and depth dimensions listed in Figures 1 and 2.
c. Before plugging the appliance into the wall outlet, make sure all control switches are in the OFF position. Open the lower
grille panel to gain access to the controls.
d. Before finishing the cabinet, the appliance must be set into the cabinet and the power cord routed to the electrical outlet. If the
power cord is not being used, refer to Section F. Wiring for hard wiring instructions. If the power cord does not reach the
outlet, a No. 16-AWG minimum wire size extension cord rated for a minimum of 1875 watts may be used.
e. To complete the appliance installation, refer to Section H. Final Installation.
2. Non-Cabinet or Chase Installation
a. Follow recommended framing dimensions in Figures 1 and 2.
b. Set the appliance into the framed opening. Secure the appliance in place by bending out the two nailing flanges on both sides
of the appliance and nail to the framing. The nailing flanges have been positioned 5/8 back from the front of the appliance to
allow for the addition of drywall.
c. Wiring instructions for 120/208/240V can be found in Section F. Wiring. The power cord must be removed and appliance be
hardwired in all non-cabinet or chase installations. Use recommended power supply wire size in accordance to national and
local codes. It is recommended to have the appliance on a dedicated service.
d. Remove the protective cover before finishing the front of the appliance. To finish out the appliance, follow the instructions
found in Section G. Finishing.
e. To complete appliance installation, see Section H. Final Installation.
WARNING - RISK OF FIRE!
The power cord must not be pinched or against a sharp
edge. Secure cord to avoid tripping or snagging to
reduce the risk of fire, electric shock or personal injury.
Do not run cord under carpeting. Do not cover cord
with throw rugs, runners or the like. Arrange cord away
from traffic areas and where it will not be tripped over.
10/03
4030-239 Rev G
CRESTFIRE SERIES ELECTRIC FIREPLACE
WARNING - RISK OF FIRE!
To prevent a possible fire, do not block air intake or
exhaust in any manner. Do not use on soft surfaces
(like a bed) where openings may become blocked.
CAUTION:
When transporting or storing this appliance and cord,
keep in a dry place that is free from excessive vibration.
Store so as to avoid damage.
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F. WIRING
Hearth & Home Technologies Inc. 800 W.
Jefferson, Lake City, MN 55041.
Note: This appliance must be electrically wired and grounded
in accordance with local codes or, in the absence of local codes,
with National Electric Code ANSI/NFPA 70-latest edition or
the Canadian Electric Code, CSA C2.1 as appropriate.
Note: Optional Accessories Requirements: Wiring for optional
accessories should be done now to avoid reconstruction.
CAUTION:
All wiring to be done by a qualified electrician.
Use appropriate wire to meet local and national
codes for rated power consumption.
Label all wires prior to disconnection when servicing
controls. Wiring errors can cause improper and dangerous
operation. Verify proper operation after servicing.
1. Power Supply Wiring
a. 110/120VAC Wall Outlet Installation
1) The appliance is wired from factory with a polarized plug.
2) For ease of electrical hook up, you may wish to install the appliance near an existing outlet. A 15 amp, 120 volt circuit is
required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation,
the circuit trips or fuse blows on a regular basis when the appliance is operated. Additional appliances on the same circuit
may exceed the current rating of the circuit breaker.
3) Before plugging appliance into wall outlet, make sure all control switches are in the OFF position. To access the controls,
lift up on the lower grille panel and rotate it forward.
4) If the power cord is not being used, go to Step 1b below. If the cord does not reach the outlet, a No. 16-AWG minimum wire
size extension cord rated for a minimum of 1875 watts may be used.
b. 110/120VAC Hardwire Installation (Minimum 14 gauge two conductor wire, non-metallic sheathing with ground.)
1) Turn off circuit breaker.
2) Remove cover plate located on the right side of appliance.
3) Disconnect black (L1) and white (L2) wires between the appliance and plug. Remove the power cord from the cover plate.
Remove the electrical knockout and install the cable clamp (not provided) onto the cover plate. Remove the connectors
on the wires from the appliance and strip them back ½.
4) Feed 8 of service wire through cable clamp and secure.
5) Connect black (L1) and white (L2) wires of the appliance to the black and white wires from the service. Connect green
(ground) wire from appliance to the ground of the service. See Figure 3.
6) Wall switch wiring (see below) is to be done at this time.
7) Replace the cover plate onto the appliance.
8) Remove the protective cover by cutting the tape located on the outer perimeter and follow Section H. Final Installation on
setting up the appliance.
c. HT240V Heater Kit and 208/220/240VAC Hardwire Installation (Minimum 14 gauge three conductor wire, non-metallic
sheathing with ground.)
1) Turn off circuit breaker.
2) Remove cover plate located on the right side of appliance.
3) For HT240V installation only, disconnect black (L1) and white (L2) wires between the appliance and plug. Remove the
power cord (HT240V only) from the cover plate.
4) Remove the electrical knockout and install the cable clamp onto the cover plate. Remove the connectors on the wires
from the appliance and strip them back ½.
5) Feed 8 of service wire through cable clamp (not provided) and secure.
6) Connect black (L1), white (L2) and red (L3) wires of the appliance to the black, white and red wires from the service.
Connect green (ground) wire from appliance to the ground of the service. See Figure 4.
7) Wall switch wiring (see below) is to be done at this time.
8) Replace the cover plate onto the appliance.
9) Remove the protective cover by cutting the tape located on the outer perimeter and follow Section I. Final Installation on
setting up the appliance.
2. Wall Switch Wiring (24VAC) *Do not connect wires to 120/208/240VAC*
(hardwired appliances only)
a. Turn off circuit breaker.
b. Remove cover plate located on the right side of appliance.
c. Feed 8 of wire for the wall switch through the cable clamp and secure. Low voltage wire can be used for the wall switch
connection. It is recommended to only go 10 from the appliance to the wall switch.
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CRESTFIRE SERIES ELECTRIC FIREPLACE
4030-239 Rev G
10/03
Hearth & Home Technologies Inc. 800 W.
Jefferson, Lake City, MN 55041.
d. Locate the light blue (wall switch) wires in the appliance.
Connect one wall switch (blue) wire to wire for switch and
connect the other wall switch (blue) wire to the other wire for
switch.
e. Replace the cover plate onto the appliance.
f. Run the wall switch wire to the wall box and connect to a wall
switch (WSK-21 & WSK-21-W).
WARNING!
Always use properly grounded, fused and polarized
outlets. Always use ground fault protection where
required by electrical code.
Figure 3 - 110V/120V Wiring Diagram
10/03
4030-239 Rev G
Figure 4 - 208V/240V Wiring Diagram
CRESTFIRE SERIES ELECTRIC FIREPLACE
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