• Important operating
and maintenance
instructions included.
NOTICE
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
Owner’s Manual
Installation and Operation
DO NOT
DISCARD
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or the
gas supplier.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other fl ammable
materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory trained
professionals, or technicians supervised by an NFI
certifi ed professional.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.
A CO detector shall be installed in the room where the appliance
in installed.
Heatilator • BCBV36 • 4008-033 • Rev F • 12/081
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
A. Congratulations
Congratulations on selecting a Heatilator gas fi replace,
an elegant and clean alternative to wood burning fi re-
places. The Heatilator gas fi replace you have selected is
designed to provide the utmost in safety, reliability, and
effi ciency.
As the owner of a new fi replace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
This owner’s manual should be retained for future reference.
We suggest that you keep it with your other important
documents and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Heatilator gas fi replace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heatilator family of fi replace products!
Homeowner Reference Information
We recommend that you record the following pertinent
information about your fi replace.
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on fi replace: _____________________
The model information regarding your specifi c fi replace can be found on
the rating plate usually located in the control area of the fi replace.
Serial #
XXXXXXXXX
Model #
Hearth & Home Technologies Inc
1915 W. Saunders Street
Mt. Pleasant, IA 52641
ANSI Standard
Gas Type
SERIAL
NO. DE SÉRIE
MODEL MFG. DATE
MODÈLE DATE DE FAB.
GAS TYPE/TYPE DE GAZ NATURAL/NATUREL PROPANE
ALTITUDE 0-2000 2000-4000 FT/PI 0-2000 2000-4000 FT/PI
MAX INPUT/DÉBIT XX,XXX XX,XXX BTUH XX,XXX XX,XXX BTUH
MIN INPUT/DÉBIT XX,XXX XX,XXX BTUH XX,XXX XX,XXX BTUH
MANIFOLD PRESSURE/PRESSION TUBULAIRE
MAX. XX IN. W.C./C. D'EAU XX IN. W.C./C. D'EAU
MIN. XX IN. W.C./C. D'EAU XX IN. W.C./C. D'EAU
MIN. INLET PRESS. XX IN. W.C./C. D'EAU 1XX IN. W.C./C. D'EAU
FOR THE PURPOSE OF INPUT ADJUSTMENT
PRESS. MIN. D'ALIMENTATION
ORIFICE SIZE
DIAM. DE L'INJECTEUR XX/XX DIA. in./mm XX/XX DIA. in./mm
LESS THAN/MOINS DE 3 AMPÈRES., 115V., 60 Hz
DO NOT REMOVE OR COVER THIS LABEL.
VENTED GAS FIREPLACE - NOT FOR USE WITH SOLID FUEL.
FOYER À GAZ À ÉVACUATION - NE DOIT PAS ÊTRE UTILISÉ
AVEC UN COMBUSTIBLE SOLIDE.
XXXXXX
Heatilator • BCBV36 • 4008-033 • Rev F • 12/082
XXXX
CERTIFIED
FOR CANADA
CERTIFIÉ POUR LE
CANADA
Orifice
Size
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
A. Congratulations 2
B. Warranty 4
1 Listing and Code Approvals
A. Appliance Certifi cation 6
B. Tempered Glass Specifi cations 6
C. BTU Specifi cations 6
D. High Altitude Installations 6
E. Non-Combustible Materials Specifi cation 6
F. Combustible Materials Specifi cation 6
G. Electrical Codes 6
User Guide
2 Operating Instructions
A. Gas Fireplace Safety 7
B. Your Fireplace 7
C. Clear Space 8
D. Decorative Doors and Fronts 8
E. Remote Controls, Wall Controls and Wall Switches 8
F. Outside Air (optional) 8
G. Before Lighting Fireplace 8
H. Lighting Instructions (IPI) 9
I. Lighting Instructions (Standing Pilot) 10
J. After Fireplace is Lit 11
K. Frequently Asked Questions 11
3 Maintenance and Service
A. Maintenance Tasks-Homeowner 12
Installer Guide
4 Getting Started
A. Typical Appliance System 14
B. Design and Installation Considerations 15
C. Tools and Supplies Needed 15
D. Inspect Appliance and Components 15
E. Negative Pressure 16
5 Framing and Clearances
A. Select Appliance Location 17
B. Construct the Appliance Chase 17
C. Clearances 18
D. Mantel and Wall Projections 19
6 Termination Locations
A. Vent Termination Minimum Clearances 20
7 Vent Information and Diagrams
A. Vent Guidelines 21
B. Vent System Confi guration 21
8 Vent Clearances and Framing
A. Pipe Clearances to Combustibles 22
Heatilator • BCBV36 • 4008-033 • Rev F • 12/083
B. Wall and Ceiling Penetration Framing 22
C. Vertical Penetration Framing 22
9 Appliance Preparation
A. Install Outside Air Kit Damper Assembly 23
B. Gas and Electrical Connections 23
C. Secure and Level the Appliance 23
10 Installing Vent Pipe
A. Assembly of Vent Sections 24
B. Attach Vent to Firebox 24
C. Secure Vent Sections 24
D. Install Attic Insulation Shield 24
11 Gas Information
A. Fuel Conversion 25
B. Gas Pressure 25
C. Gas Connection 25
D. High Altitude Installations 25
12 Electrical Information
A. Wiring Requirements 26
B. Standing Pilot Ignition System Wiring 26
C. Intellifi re Ignition System Wiring 26
D. Optional Accessories Requirements 26
E. Electrical Service and Repair 27
F. Junction Box Installation 28
13 Finishing
A. Mantel and Wall Projections 29
B. Facing Material 29
14 Appliance Setup
A. Remove the Shipping Materials 30
B. Place the Control Access Panel 30
D. Accessories 30
E. Install the Refractory 30
F. Place
G. Place the Vermiculite 31
H. Place the Rockwool 31
I. Log Removal/Replacement 31
J. Hood 32
K. Air Shutter Setting 32
the Lava Rock 30
15 Troubleshooting
A. Standing Pilot Ignition System 33
B. Intellifi re Ignition System 35
16 Reference Materials
A. Appliance Dimension Diagram 37
B. Service Parts List 38
C. Optional Components 42
D. Contact Information 44
Î = Contains updated information.
B. Warranty
Heatilator • BCBV36 • 4008-033 • Rev F • 12/084
B. Warranty (continued)
Heatilator • BCBV36 • 4008-033 • Rev F • 12/085
1
1
Listing and Code Approvals
A. Appliance Certifi cation
MODELS: BCBV36, BCBV36I
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: B-Vent Gas Appliance Heater
STANDARD: ANSI 21.50b-2005/CSA 2.22b-2005 and Title
This product is listed to ANSI standards for “Vented Gas
Fireplaces” and “Gas Fired Appliances for Use at High
Altitudes”.
This model may be installed in a sleeping room when the
provisions for combustion, ventilation and dilution air are
met per the requirements of ANSI 223.1/NFPA 54 Na-tional Fuel Gas Code. In Canada, installation in a sleeping room requires installation with a thermostat certifi ed
for use with this product. Consult your local authorities
having jurisdiction.
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental
room heat or as a decorative appliance. It should not be factored as primary heat in residential heating calculations.
B. Tempered Glass Specifi cations
Hearth & Home Technologies appliances manufactured
with tempered glass may be installed in hazardous
locations such as bathtub enclosures as defi ned by the
Consumer Product Safety Commission (CPSC). The
tempered glass has been tested and certifi ed to the
requirements of ANSI Z97.1 and CPSC 16 CFR 1202
(Safety Glazing Certifi cation Council SGCC# 1595 and
1597. Architectural Testing, Inc. Reports 02-31919.01 and
02-31917.01).
This statement is in compliance with CPSC 16 CFR
Section 1201.5 “Certifi cation and labeling requirements”
which refers to 15 U.S. Code (USC) 2063 stating “…Such
certifi cate shall accompany the product or shall otherwise
be furnished to any distributor or retailer to whom the
product is delivered.”
Some local building codes require the use of tempered
glass with permanent marking in such locations. Glass
meeting this requirement is available from the factory.
Please contact your dealer or distributor to order.
C. BTU Specifi cations
BCBV36 Series Standing PilotIPI
Input Rate (NG)23,00023,000
Orifi ce Size (NG) .089 in./2.26 mm .089 in./2.26 mm
Input Rate (LP)23,00023,000
Orifi ce Size (LP) .056 in./1.42 mm) .056 in./1.42 mm)
D. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility or
authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce input rate 4% for each 1000 feet
above 2000 feet.
• In CANADA: Reduce input rate 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
Check with your local gas utility to determine proper
orifi ce size.
E. Non-Combustible Materials Specifi cation
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136, Standard Test Method for Behavior of Materials in a Vertical
Tube Furnace at 750 ºC and UL763 shall be considered
non-combustible materials.
F. Combustible Materials Specifi cation
Materials made of or surfaced with wood, compressed
paper, plant fi bers, plastics, or other material that can ig-
nite and burn, whether fl ame proofed or not, or plastered
or unplastered shall be considered combustible materials.
G. Electrical Codes
NOTICE: This appliance must be electrically wired
and grounded in accordance with local codes or, in the
absence of local codes, with National Electric Code
ANSI/NFPA 70-latest edition or the Canadian Electric
Code CSA C22.1.
• A 110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in
compliance with the applicable electrical codes, when
it is installed in locations such as in bathrooms or near
sinks.
Heatilator • BCBV36 • 4008-033 • Rev F • 12/086
2
User Guide
2
A. Gas Fireplace Safety
If you expect that small children or vulnerable adults may
come into contact with this fi replace, the following precau-
tions are recommended:
• Install a physical barrier such as:
• Install a switch lock or a wall/remote control with child
• Keep remote controls out of reach of children.
Operating Instructions
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other fl ammable
materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
- A decorative fi rescreen.
- Adjustable safety gate.
protection lockout feature.
• Never leave children alone near a hot fi replace, whether
operating or cooling down.
• Teach children to NEVER touch the fi replace.
• Consider not using the fi replace when children will be
present.
Contact your dealer for more information, or visit: www.
hpba.org/staysafe.
To prevent unintended operation when not using your
fi replace for an extended period of time (summer months,
vacation, trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
• Unplug 3 volt adapter plug and remove batteries on IPI
models.
• Turn off gas controls valve on standing pilot models.
When lighting the pilot light on fi replaces with a stand-
ing pilot, check for the presence of residual gas build-up.
See Standing Pilot Lighting instructions and Maintenance
Tasks.
B. Your Fireplace
WARNING! DO NOT operate fi replace before reading
and understanding operating instructions. Failure
to operate fi replace according to operating instructions
could cause fi re or injury.
Outside Air Kit
High Limit Switch
Clear Space
Section 2.D.
Figure 2.1 General Operating Parts
Outside Air Kit
Handle
Open
Closed
Circulating Air
Passageways
Mantel
Glass Doors
(not shown)
Section 2.E.
Grate
Hearth
(not required)
Heatilator • BCBV36 • 4008-033 • Rev F • 12/087
C. Clear Space
WARNING! DO NOT place combustible objects in
front of the fi replace or block louvers. High tempera-
tures may start a fi re. See Figure 2.2.
Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
Clear space 3 ft (914 mm)
in front of appliance
Figure 2.2 Clear Space
F. Outside Air (optional)
The outside air kit supplies some fresh combustion air for
your fi replace. It may help reduce the effects of negative
air pressure. (See Section 9.A.)
• Refer to Figure 2.1 for location of control.
• Close the inlet to prevent cold drafts when the fi replace
is not being used.
CAUTION! Risk of Burns! The outside air control handle
is HOT when fi replace is in operation. Adjust BEFORE
lighting fi re.
G. Before Lighting Fireplace
Before operating this fi replace for the fi rst time, have a
qualifi ed service technician:
• Verify all shipping materials have been removed from
inside and/or underneath the fi rebox.
• Review proper placement of logs, ember material and/or
other decorative materials.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Determine if this fi replace has a standing pilot or an
Intellifi re ignition system. Ask your dealer or open control
access panel, look at gas valve assembly.
- A standing pilot ignition will have a red or black ignitor
button (refer to Figure 12.1).
- An Intellifi re ignition system will not have a button.
D. Decorative Doors and Fronts
WARNING! Risk of Fire! Install ONLY doors or fronts
approved by Hearth & Home Technologies. Unapproved
doors or fronts may cause fi replace to overheat.
For more information refer to the instructions supplied
with your decorative door or front.
E. Remote Controls, Wall Controls and Wall
Switches
Follow the instructions supplied with the control installed
to operate your fi replace:
For safety:
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
See your dealer if you have questions.
Red Button
Figure 2.3 Ignitor Button
Heatilator • BCBV36 • 4008-033 • Rev F • 12/088
H. Lighting Instructions (IPI)
• For normal use, activate/deactivate your fi replace with the wall switch or remote control.
• The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong
battery life, remove them when using the transformer.
• If your fi replace must be deactivated for serviced or an extended period of time, follow the instructions below.
This appliance needs fresh air for safe operation
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire
or explosion may result causing property damage,
personal injury or loss of life.
A. This appliance is equipped with an ignition device which
automatically lights the pilot. Do not try to light the pilot by
hand.
B. BEFORE LIGHTING smell all around the appliance area for
gas. Be sure to smell next to the floor because some gas is
heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in
your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in and move the gas control
valve or turn the gas control knob. Never use tools. If the
lever or knob will not move by hand, don't try to repair it, call
a qualified service technician. Force or attempted repair may
result in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above on this label.
2. Turn wall switch to the "OFF" position or thermostat to the
lowest setting.
3. Turn off all electric power to the appliance.
4. This appliance is equipped with an ignition device which
automatically lights the pilot. Do NOT try to light the pilot by
hand.
5. Wait five minutes to clear out any gas. If you then smell gas, STOP!
Follow "B" in the safety information above on this label. If you don't
smell gas, go to the next step.
6. To turn on the burner, turn on all electric power to this appliance and
turn on the wall switch or set the thermostat to the desired setting.
7. If the appliance will not operate, follow the instructions "TO TURN OFF
GAS TO APPLIANCE" and call your service technician or gas supplier.
and must be installed so there are provisions for
adequate combustion and ventilation air.
This appliance must be installed in accordance with
local codes, if any; if not, follow ANSI Z223.1 or, in
Canada, current CAN/CGA-B149.
This appliance must be properly connected to a
venting system in accordance with the
manufacturer's installation instructions.
WARNING:
adjustment, alteration, service or maintenance can
cause injury or property damage. Refer to the
owner's information manual provided with the
appliance. For assistance or additional information
consult a qualified installer, service agency or the
gas supplier.
CAUTION:
not touch. Keep children, clothing, furniture,
gasoline and other liquids having flammable vapors
away.
Improper installation,
Hot while in operation. Do
WARNING RISK OF FIRE
This appliance is intended to burn a specified gas
fuel only. Do not attempt to use with solid wood fuel
or another type of fuel. Do not attempt to modify or
use any other type of gas burner system.
TO TURN OFF GAS TO APPLIANCE
1. Turn off wall switch or set thermostat to lowest setting.
2. Turn off all electric power to the appliance if service is to be
performed.
Due to high surface temperatures, keep children, clothing and furniture away.
Keep burner and control compartment clean. See installation and operating instructions accompanying the appliance.
3. Push the gas control lever in and move to the "OFF" position
or push the gas control lever to the "OFF" position. Do not
force.
4. Replace the control access panel.
WARNING: Disconnect the electric power
before servicing. If for any reason the original wire
supplied with the appliance must be replaced, it must
be replaced with 105° C or its equivalent.
For use with natural gas or propane. A conversion kit
as supplied by the manufacturer shall be used to
convert this appliance to the alternative fuel.
* Also certified for installation in a bedroom or a
bed-sitting room.
* For U.S. only!
NATURAL GAS
33631D
Heatilator • BCBV36 • 4008-033 • Rev F • 12/089
I. Lighting Instructions (Standing Pilot)
• For normal use, activate/deactivate your fi replace with the wall switch or remote control.
• If your fi replace must be deactivated for service or an extended period of time, follow the instructions below.
Improper installation,
This appliance must be properly connected to a
venting system in accordance with the
This appliance must be installed in accordance with
local codes, if any; if not, follow ANSI Z223.1 or, in
This appliance needs fresh air for safe operation
and must be installed so there are provisions for
adequate combustion and ventilation air.
Canada, current CAN/CGA-B149.
manufacturer's installation instructions.
WARNING:
adjustment, alteration, service or maintenance can
cause injury or property damage. Refer to the owner's
information manual provided with the appliance. For
assistance or additional information consult a
qualified installer, service agency or the gas supplier.
Disconnect the electric power
not touch. Keep children, clothing, furniture,
CAUTION: Hot while in operation. Do
WARNING RISK OF FIRE
gasoline and other liquids having flammable vapors
away.
This appliance is intended to burn a specified gas
fuel only. Do not attempt to use with solid wood fuel
or another type of fuel. Do not attempt to modify or
use any other type of gas burner system.
WARNING:
For use with natural gas or propane. A conversion
before servicing. If for any reason the original wire
supplied with the appliance must be replaced, it must be
replaced with 105° C or its equivalent.
VENT
OFF
NATURAL GAS
bed-sitting room.
* Also certified for installation in a bedroom or a
kit as supplied by the manufacturer shall be used to
convert this appliance to the alternative fuel.
ON
7
* For U.S. only!
OT
PIL
OFF
ON
11
OFF
PILOT
ON
8
ON
OFF
PIL
OT
5
5
29097D
the manual gas valve will not push in or turn by hand, don't try
to repair it; call a qualified service technician. Force or
attempted repair may result in a fire or explosion.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and any
gas control which has been under water.
C. Use only your hand to push in or turn knob. Never use tools. If
• If you cannot reach your gas supplier, call the fire department.
explosion may result causing property damage, personal
injury or loss of life.
D. Do not use this appliance if any part has been under water.
Stop! Read the safety information above on this label.
LIGHTING INSTRUCTIONS
WARNING: If you do not follow these instructions exactly, a fire or
FOR YOUR SAFETY READ BEFORE LIGHTING
lighting the pilot, follow these instructions exactly.
Be sure to smell next to the floor because some gas is heavier
than air and will settle on the floor.
A. This appliance has a pilot which must be lighted by hand. When
B. BEFORE LIGHTING smell all around the appliance area for gas.
building.
Follow the gas supplier's instructions.
• Immediately call your gas supplier from a neighbor's phone.
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your
WHAT TO DO IF YOU SMELL GAS
lowest setting.
clear out any gas. If you then smell gas, STOP! Follow "B" in the
safety information above on this label. If you don't smell gas, go
to next step.
depressed to pass "PILOT" position.)
1. Turn wall switch to the "OFF" position or thermostat to the
2. Remove control access panel.
3. Turn manual gas valve to CLOSED. Wait five [5] minutes to
4. Turn gas line to "OPEN".
5. Turn pilot knob clockwise to "OFF". (Knob may have to be
6. Locate pilot assembly inside appliance.
7. Locate red ignitor button.
Heatilator • BCBV36 • 4008-033 • Rev F • 12/0810
4. OPEN
3. CLOSED
3. Turn manual gas valve to "CLOSED position. Do not force.
4. Replace control access panel.
TO TURN OFF GAS TO APPLIANCE
12-15 times until small blue pilot flame appears.
should remain lit. If pilot goes out, wait 5 minutes and repeat
Steps 3-9.
OFF GAS TO APPLIANCE" and call your service technician or
gas supplier.
hand.
1. Turn off wall switch or set thermostat to lowest setting.
2. Remove control access panel.
Due to high surface termperatures, keep children, clothing and furniture away.
8. Turn pilot knob to "PILOT" and push in.
9. Continue to hold in pilot knob and push the red ignitor button
10. Continue to hold in pilot knob for approximately one minute. Pilot
11. Release and turn knob counterclockwise to "ON".
12. If appliance will not operate, follow the instructions "TO TURN
NOTE: To light main burner, turn wall switch to "ON". Do not light by
Keep burner and control compartment clean. See installation and operating instructions accompanying the appliance.
J. After Fireplace is Lit
Initial Break-in Procedure
• The fireplace should be run three to four hours
continuously on high.
• Turn the fi replace off and allow it to completely cool.
• Clean glass doors. See Section 3.
• Run continuously on high an additional 12 hours.
• This cures the materials used to manufacture the
fi replace.
NOTICE! Open windows for air circulation during fi replace
break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
K. Frequently Asked Questions
ISSUESOLUTIONS
Condensation on the glass
Blue fl ames
Odor from fi replace
Film on the glass
Metallic noise
This is a result of gas combustion and temperature variations. As the fi replace warms, this
condensation will disappear.
This is a result of normal operation and the fl ames will begin to yellow as the fi replace is al-
lowed to burn for 20 to 40 minutes.
When fi rst operated, this fi replace may release an odor for the fi rst several hours. This is
caused by the curing of materials from manufacturing. Odor may also be released from
fi nishing materials and adhesives used near the fi replace. These circumstances may require
additional curing related to the installation environment.
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning. A non-abrasive cleaner such as gas appliance glass
cleaner may be necessary. See your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the fi replace.
Heatilator • BCBV36 • 4008-033 • Rev F • 12/0811
3
3
Maintenance and Service
Any safety screen or guard removed for servicing must be
replaced prior to operating the fi replace.
When properly maintained, your fi replace will give you
many years of trouble-free service. We recommend annual service by a qualifi ed service technician.
A. Maintenance Tasks-Homeowner
Installation and repair should be done by a qualifi ed service
technician only. The fi replace should be inspected before use
and at least annually by a professional service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service appointment.
More frequent cleaning may be required due to lint from
carpeting or other factors. Control compartment, burner
and circulating air passageway of the fi replace must be
kept clean.
CAUTION! Risk of Burns! The fi replace should be
turned off and cooled before servicing.
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Doors, Surrounds, Fronts
Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface
• Assess condition of screen and replace as necessary.
• Inspect for scratches, dents or other damage and repair
as necessary.
• Check that louvers are not blocked.
• Vacuum and dust surfaces.
Remote Control
Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote control in-
structions.
• Locate remote control transmitter and receiver.
• Verify operation of remote. Refer to remote control
operation instructions for proper calibration and setup
procedure.
• Place batteries as needed in remote transmitters and
battery-powered receivers.
• Place remote control out of reach of children.
If not using your fi replace for an extended period of time
(summer months, vacations/trips, etc), to prevent unintended operation:
• Remove batteries from remote controls.
• Unplug 3 volt adapter plug on IPI models.
Tools Needed: Protective gloves, glass cleaner, drop cloth
and a stable work surface.
CAUTION! Handle glass doors with care. Glass is
breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive and ammonia-based cleaners
• DO NOT clean glass while it is hot
• Prepare a work area large enough to accommodate
glass assembly and door frame by placing a drop cloth
on a fl at, stable surface.
Note: Glass doors and gasketing may have residue that can stain
carpeting or fl oor surfaces.
• Remove door or decorative front from fi replace and set
aside on work surface.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and
water
- Heavy deposits: Use commercial fi replace glass
cleaner (consult with your dealer)
• Reinstall door or decorative front.
Heatilator • BCBV36 • 4008-033 • Rev F • 12/0812
Venting
Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
• Inspect venting and termination cap for blockage or
obstruction such plants, bird nests, leaves, snow, debris,
etc.
• Verify termination cap clearance to subsequent
construction (building additions, decks, fences, or
sheds). See Section 6.
• Inspect for corrosion or separation.
• Verify weather stripping, sealing and fl ashing remains
intact.
• Inspect draft shield to verify it is not damaged or missing.
Logs
Frequency: Annually
By: Qualifi ed Service Technician
Tools needed: Protective gloves.
• Inspect for damaged or missing logs. Replace as
necessary. Refer to Section 14.I. for log placement
instructions.
• Verify correct log placement and no fl ame impingement
causing sooting. Correct as necessary.
Firebox
Frequency: Annually
By: Qualifi ed Service Technician
cloths, mineral spirits, primer and touch-up paint.
• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.
• Replace fi replace if fi rebox has been perforated.
Control Compartment and Firebox Top
• Verify air shutter setting is correct. See Section 14.K.
for required air shutter setting. Verify air shutter is clear
of dust and debris.
• Inspect orifi ce for soot, dirt and corrosion. Verify orifi ce
size is correct. See Service Parts List for proper orifi ce
sizing.
• Verify manifold and inlet pressures. Adjust regulator as
required.
• Inspect pilot fl ame pattern and strength. See Figure 3.1
and 3.2 for proper pilot fl ame pattern. Clean or replace
orifi ce spud as necessary.
• Inspect thermocouple/thermopile or IPI fl ame sensing
rod for soot, corrosion and deterioration. Clean with
emery cloth or replace as required.
• Verify thermocouple/thermopile millivolt output. Replace
pilot as necessary. (Standing pilot only)
• Verify that there is not a short in fl ame sense circuit by
checking continuity between pilot hood and fl ame sense
rod. Replace pilot as necessary. (IPI only)
Frequency: Annually
By: Qualifi ed Service Technician
• Vacuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.
• Remove all foreign objects.
• Verify unobstructed air circulation.
Burner Ignition and Operation
Frequency: Annually
By: Qualifi ed Service Technician
broom, fl ashlight, voltmeter, indexed drill bit set, and a manom-
eter.
• Verify burner is properly secured and aligned with pilot
or igniter.
• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
• Replace ember materials with new dime-size pieces.
DO NOT block ports or obstruct lighting paths. Refer to
Section 14 for proper ember placement.
• Verify batteries have been removed from battery backup IPI systems to prevent premature battery failure or
leaking.
• Check for smooth lighting and ignition carryover to all
ports. Verify that there is no ignition delay.
• Inspect for lifting or other fl ame problems.
Figure 3.1 IPI Pilot Flame Patterns
Figure 3.2 Standing Pilot Flame Patterns
Heatilator • BCBV36 • 4008-033 • Rev F • 12/0813
4
4
A. Typical Appliance System
NOTICE: Illustrations and photos refl ect typical installations and are for design purposes only. Illustrations/diagrams are not
drawn to scale. Actual product may vary from pictures in manual
Getting Started
Vertical Termination Cap
Noncombustible roof
flashing maintains minimum
clearance around pipe
Storm Collar
Vent pipe penetrates roof,
preferably without affecting
roof rafters
Installer Guide
Listed B-Vent Pipe
Ceiling Firestop
on floor of attic
Framing/Header
(SECTION 5)
Attic insulation shield (not shown) must be used here to
keep insulation away from vent pipe if attic is insulated.
Framing Headed off
in Ceiling Joists
(SECTION 8)
Optional
Wall Switch
Mantel & Mantel Leg
(SECTION 13)
Surround
Hearth Extension
(not required)
Gas Line
(SECTION 11)
Figure 4.1 Typical System
Heatilator • BCBV36 • 4008-033 • Rev F • 12/0814
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