Hearth and Home Technologies 8300 User Manual

Owner’s Manual & Installation Guide

vapors and liquids in the vicinity of this or any

L’installation et service doit être exécuté par un

qualifié installer, agence de service ou le

HearthStone

for the Champlain (8300)GAS-

FIRED DIRECT VENT HEATER

READ THIS OWNER’S
MANUAL

Operate and maintain this gas heater
according to this instruction manual.

Read This Manual In Its Entirety.

WARNING: If the information in these
instructions is not followed exactly, a fire or
explosion may result causing property damage,
personal injury or loss of life.

Do not store or use gasoline or other flammable

other appliance.

WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch electrical switches; do not use

the phone in your building.

• Immediately call your gas supplier from a
neighbors phone. Follow your gas suppliers
instructions.

• If you cannot reach your gas supplier, call the

fire department.

A qualified installer, service agency or gas supplier
must perform installation and service.

AVERTISSEMENT: Assurez-vous de bien suivre
les instructions donné dans cette notice pour
réduire au minimum le risque d’incendie ou pour
éviter tout dommage matéeriel, toute blessure ou la
mort.

Ne pas entresposer ni utiliser d’essence ni d’autre
vaperurs ou liquides inflammables dans le
voisinage
de cet apprareil ou de tout autre appareil.

QUE FAIRE SI VOUS SENTEZ UNE

ODEUR
DE GAZ:

• Ne pas tenter d’allumer d’appareil.

• Ne touchez à aucun interrupteur. Ne pas vous

servir des téléphones se trouvant dans le
batiment où vous vous trouvez.

• Appelez immédiatement votre fournisseur de
gaz depuis un voisin. Suivez les instructions
du fournisseur.

• Si vous ne pouvez rejoindre le fournisseur de
gaz, appelez le service dos incendies.

fournisseur de gaz.

Quality Home Heating Products
317 Stafford Avenue,
Morrisville, Vermont 05661
E-Mail: [e-mail]

04/17/03

6400-40421

Model #8300

HearthStone Quality Home Heating Products Inc Champlain Model #8300

2

INFORMATION SHEET

Record, on this page, all relevant information concerning the purchase, installation, and maintenance
of your CHAMPLAIN Gas-Fired Direct Vent heater. This information will facilitate servicing,
purchase of replacement parts, and warranty claims (if necessary). Keep your original receipt in a safe
place as proof of purchase.

Serial Number:

Fuel type (check one) Natural Gas Liquid Propane

Sold by:

Phone: Date of Purchase:

Installed by:

Phone: Date of Installation:

Gas Supplier:

Phone:

Read this Owner’s Manual before installing or operating the CHAMPLAIN heater. Retain this manual for
future reference.

SERVICE RECORD

Date Who Performed Work Work Performed Notes:

WHAT WHEN WHAT WHEN

Firebox Cleaning............. annually Door Gasket.................... Replacement as needed

Glass Cleaning................ as needed

HearthStone Quality Home Heating Products Inc Champlain Model #8300

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INTRODUCTION

Congratulations on your purchase of a
Champlain Gas-Fired Direct Vent heater.
The Champlain, by HearthStone Cast Iron
Stoves, incorporates the latest in balanced
vent gas technology, which will provide you
with clean, efficient heat for years to come.

The Champlain will provide you with years
of practical and convenient service.
However, as with any gas appliance, the unit
must be properly and safely installed and
maintained by qualified service personnel to
ensure safe and trouble-free operation.

Your Champlain is equipped with a standard
pilot which:

1. generates a milli-volt signal that
powers the wall-mounted thermostat
and;

2. lights the main burner when the
thermostat calls for heat.

This unit is equipped with an
On/Off/Thermostat switch and a variable
output control. The variable output control is
located on the gas control valve. It allows
you to vary the heat output, along with the
flame height to suit personal taste. Heat
output can be reduced {set to “LOW”}
during the Fall and Spring, when the need
for heat is reduced and increased {set to
“HIGH” during Winter months, when the
need for heat is the greatest.

A wall-mounted thermostat is provided by
HearthStone. Regardless of how you set the
variable output control, when the optional
thermostat has been installed and the
On/Off/Thermostat switch is set to
“Thermostat”, the wall-mounted thermostat
will control the on/off cycling of the unit. At
any time, you can override the thermostat

with the On/Off/Thermostat switch by
setting it to “ON” or “OFF”.

The Unit can also be equipped with an
optional blower fan, which turns on and off
independently of the burner flames. When
the speed switch, which allows you to turn
the fan on or off and control the speed of the
fan to suit your needs, is set to “On”, the fan
will automatically turn on when the stove is
hot and cycle off when the unit is no longer
hot.

Also available are two different optional
remote controls. Both of the remote controls
are capable of turning the unit on and off.
One of the optional remotes also allows you
to control the temperature of the stove from
anywhere in the vicinity of the unit. If “ON”
& “OFF” are the only controls required, Kit
# 90-56912 can be used. If you would like to
control the temperature via the remote
control, use Kit # 90-56914.

READ THIS OWNER’S MANUAL

Operate and maintain this gas heater
according to the instructions in this manual.
Read this manual in its entirety. This
manual has two sections, the first section is
for the OPERATOR, and the second section is
for the QUALIFIED SERVICE PERSONNEL only.

HEATER MUST BE INSTALLED

AND MAINTAINED BY QUALIFIED

SERVICE PERSONNEL

Verify the gas connections and venting
systems with requirements of local, regional
or national installation codes. Qualified
service personnel must inspect the gas heater
before use and at least annually.

TABLE OF CONTENTS

READ THIS OWNER’S MANUAL........1

HearthStone Quality Home Heating Products Inc Champlain Model #8300

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WARNING:

A qualified service technician should do

on and repair. A qualified

service technician should inspect the

appliance before use and at least annually.

More frequent cleaning may be required

due to excessive lint from carpeting,

bedding material, etc. It is imperative that

burners, and

circulating air passages of the appliance

are kept clean and free of obstructions.

(S’assurer que le brûleur et le

compartiment des commandes sont

propres. Voir les instructions

d’installation et d’utilisation qui

INTRODUCTION........................................... 3

SAFETY INFORMATION...............................4

FIRE HAZARD...........................................5

SHOCK HAZARD......................................5

MUST BE VENTED TO THE OUTSIDE ......... 5

SERVICE CAUTION................................... 5

HOT SURFACES ........................................ 5

CERAMIC FIBER LOG SAFETY

INFORMATION.......................................... 6

SPECIFICATIONS:.................................7

OWNER’S INFORMATION............................ 8

ROUTINE MAINTENANCE AND CARE.......10

FIREBOX, PILOT , & BURNER TUBES .......11

INSTALLER’S INFORMATION ....................11

UNPACK AND INSPECT FOR DAMAGE .....12

VENTING INFORMATION........................... 16

ELECTRICAL CONNECTIONS ....................24

GAS SUPPLY & CONNECTIONS................. 27

54) or CAN/CGA B149 Installation Code.
(Installer l’appareil selon les codes ou

réglements locaux, ou, en l’absence de tells
réglements, selon les Codes d’installation
CAN/CGA B149.)

Do not use this appliance if any part has been

›

installati

control compartments,

accompagnent l’appareil.)

LOG PLACEMENT .....................................28

LIGHTING THE UNIT FOR THE FIRST TIME

...................................................................31

INITIAL ADJUSTMENTS............................. 32

MAINTENANCE AND CARE........................ 34

PARTS LISTS ............................................. 36

SAFETY INFORMATION

Your Champlain is a very attractive and
extremely efficient, utilizing today’s best
technologies. By following a few simple
safety precautions and by performing minimal
maintenance, the unit will remain appealing
while providing years of quality performance.

The installation must conform to local codes
or, in the absences of local codes, the current
National Fuel Gas Code, ANSI Z223.1 (NFPA

under water. Immediately call a qualified
service technician to inspect the heater and to
replace any part of the control system and gas
control that has been under water. (Ne pas se

servir de cet appareil s’il a été plongé dans
l’eau, complétement ou en partie. Appeler un
technicien qualifié pour inspector l’appareil et
remplacer toute partie du systéme de contrôle
et toute commande qui ont été plunges dans
l’lau.)

During the first few hours of operation the
appliance may produce a slight smoke and/or
odor. This is normal during the first several
burns. During the initial burn, open a
window(s) to assist in the removal of the
smoke/odor. If the logs appear to smoke, turn
the heater off and call a qualified service
technician.
The appliance and its individual shutoff valve
must be disconnected from the gas supply
piping system during any pressure testing of

HearthStone Quality Home Heating Products Inc Champlain Model #8300

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that system at test pressures in excess of ½
psig. (3.5k Pa). The appliance must be isolated
from the gas supply piping system by closing
its individual manual shutoff valve during any
pressure testing of the gas supply piping
system at test pressures equal to or less than ½
psig (3.5k Pa).

F IRE HAZARD

Do not store or use gasoline or other
flammable vapors or liquids in the vicinity
of this appliance. The Champlain should be
located out of traffic and away from
furniture, draperies, clothing, and flammable
material.

SHOCK HAZARD

(WHEN EQUIPPED WITH OPTIONAL
BLOWER)

This appliance is equipped with a three-prong
(grounding) plug for protection against shock
hazard and should be plugged directly into a
properly grounded three-prong receptacle. Do
not cut or remove the grounding prong from the
plug.

MUST BE VENTED TO THE
OUTSIDE

Never vent the gas heater to other rooms or
buildings. This gas appliance must not be
connected to a chimney flue serving a
separate solid-fuel burning appliance.

SERVICE CAUTION

If you believe your Champlain is not, in any
way, performing properly, immediately
discontinue operation until the unit has been
inspected and approved by qualified service
personnel. Prior to servicing the unit, turn
the valve control knob clockwise to “OFF”.
The unit should be cool prior to servicing
and cleaning. Any safety screen, guard, or
component removed during servicing should
be replaced prior to operation. Use of any

components not supplied by HearthStone on
the stove voids all warranties. Do not

substitute components.

HOT SURFACES

Certain exposed surfaces of the Champlain
will reach high temperatures during normal
operation. Clearances to combustibles must
be maintained, as specified in the “Clearances
To Combustibles” section of this manual. Due

to high temperatures the appliance should
be located out of traffic and away from
furniture, draperies, clothing and
flammable materials. Children and adults
should be alerted to the hazards of high
surface temperatures and should stay away
to avoid burns to skin or clothing ignition.
Young children should be carefully
supervised when in the same room as the
appliance. Clothing or other flammable
material should not be placed on or near
the appliance. (Surveille les enfants. Garder

les vêtements, les meubles, l’essence ou autres
liquides à vapeur inflammables lin de
l’appareil.) Clean the area around, under, and

behind the unit on a regular basis to prevent
the accumulation of dust and lint.

Certified for use by:

Board of State Examiners of Plumbers and Gasfitters
100 Cambridge Street, Room 1511
Boston, Massachusetts
02202

HearthStone Quality Home Heating Products Inc Champlain Model #8300

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› WARNING: DO NOT OPERATE THE APPLIANCE WITH THE FRONT GLASS AND

CAST FAÇADE REMOVED, CRACKED OR BROKEN. REPLACEMENT OF GLASS
SHOULD BE DONE BY A LICENSED OR QUALIFIED SERVICE PERSON. ONLY OPEN
FRONT FOR ROUTINE SERVICE. DO NOT SLAM OR STRIKE GLASS.

CERAMIC FIBER LOG SAFETY INFORMATION

If the decorative ceramic log material supplied with the Champlain is damaged or missing, it
must be replaced with the same, approved replacement parts supplied by the manufacturer. These
components affect the
combustion quality and safety of the heater. Do not replace fiber ceramic logs with unapproved
ceramic logs or any other material.

Always wear gloves and safety goggles while handling the log set and ember strip.

HearthStone Quality Home Heating Products Inc Champlain Model #8300

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SPECIFICATIONS:

LISTED: DIRECT VENT GAS HEATER

Listed: DV Gas Heater
Model: Champlain DV Room Heater
Testing Agency: Intertek Testing Services NA Inc. (ITS)
Tested to: ANSI Z21.88-1998, CSA 2.33-M98, CAN/CGA2.17

Figure 1: Champlain Dimensions

Input rating (Btu/hr) 0-2000ft 37,000 37,000
Maximum output (Btu/hr) 0-2000ft 26,200 26,800
Minimum input rating (Btu/hr) 20,300 22,600
Orifice size DMS 0-2000ft 31 49
Man. pressure- HI setting (in.w.c./kPa) 3.5/0.84 10.0/2.48
Man. pressure- LO setting (in.w.c./kPa) 1.2/0.30 3.3/0.80
Inlet pressure-HI (in.w.c./kPa.) 7.0/1.74 13.0/3.22
Inlet pressure-Lo (in.w.c./kPa) 5.0/1.24 11.0/2.75

NG LP

HearthStone Quality Home Heating Products Inc Champlain Model #8300

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OWNER’S INFORMATION

The installation must conform with local
codes or, in the absences of local codes, the
current National Fuel Gas Code, ANSI Z223.1
(NFPA 54) or CAN/CGA B149 Installation
Code. (Installer l’appareil selon les codes ou

règlements locaux, ou, en l’absence de tels
règlements, selon les Codes d’installation
CAN/CGA-B149.)Do not use this appliance

if any part has been under water.
Immediately call a qualified service
technician to inspect the heater and to
replace any part of the control system and
gas control that has been under water. (Ne

pas se servir de cet appareil s’il a été plongé
dans l’eau, complètement ou en partie.
Appeler un technicien qualifié pour inspector
l’appareil et remplacer toute partie du système
de contrôle et toute commande qui ont été
plongés dans l’lau.

LIGHTING INSTRUCTIONS

NOTE: The gas control knobs and the piezo

ignitor are located behind the control valve
access door, under the front of the unit.

1. STOP! Read the What To Do If You
Smell Gas! Warning (on the cover of
this manual).

2. Set the on/off/T-stat switch or thermostat

to the “OFF” position.

3. Push in and turn gas control knob
clockwise to “OFF”. (If not previously
lit, the knob should be in this position.)

4. Wait (5) five minutes to clear out any
gas. If you then smell gas, STOP! Smell

all around the appliance area for gas.
Be sure to smell next to the floor because
some gases are heavier than air and will
settle on the floor. If you smell gas

immediately follow the What To Do If
You Smell Gas! warning on the cover of

this Manual. If you do not smell gas,
proceed to the next step.

5. Turn gas control knob counter-clockwise
to “PILOT”.

6. Push in control knob all the way and
hold in. Immediately light the pilot with
the gas lighter (push in and “click” the
piezoelectric spark ignitor button several
times until lit). Continue to hold the
control knob in for about 20 seconds
after the pilot is lit. Release the knob and
it will pop back out. Pilot should remain
lit. If the pilot goes out, repeat the
operation.

• If knob does not pop out when released,
stop, shut off the gas supply to the heater
and immediately call a qualified service
technician or gas supplier.

• If the pilot will not stay lit after several
tries, turn the gas control knob “OFF”
and call a qualified service technician or
gas supplier.

7. After the pilot lights, turn gas control
knob counter-clockwise to “ON”.

8. If the ON/OFF/THERMOSTAT switch

is set to “ON”, the stove should now be
lit. If the thermostat (or remote) has been
installed, set the ON/OFF
THERMOSTAT switch to
“THERMOSTAT” and turn the
thermostat (or remote) to “ON”. Then
set the desired temperature.

9. Shut the gas control valve access door.

NOTE: When pressing/clicking the

piezoelectric spark ignition button to light
the pilot, watch through the glass (front) of
the unit. Click the ignitor button until a
flame is visible at the pilot. Once the pilot is
lit, continue to press on the gas control knob
for another 20 seconds, then release.
Ascertain that the pilot is still lit by looking
through the front door. If lit, then turn the
gas control knob fully counter-clockwise to

HearthStone Quality Home Heating Products Inc Champlain Model #8300

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the “ON” position. If the pilot fails to light,
or if it went out due to a premature release
of the gas control knob while pressed in the
“PILOT” position, wait 60 seconds for the
Interlock to release. Then repeat the lighting
process as described in this section of the
manual.

Once the pilot has been lit, the gas control
knob has been turned to the “ON” position,
and the ON/OFF/T-STAT switch has been
turned to “ON”, the main burners should
l ight immediately. If you would like to use
the thermostat and it has been installed,
switch the ON/OFF/T-STAT switch to
thermostat. Turn the thermostat to "ON" and
set it to a higher position so that it "calls" for
heat in order to turn light the main burners
(i.e. turns the unit on). Note that the
thermostat controls the on/off cycling of the
main burners, but the pilot remains lit
regardless of the thermostat setting. The
only way to turn the pilot off is to turn the
gas control knob fully clockwise to the
“OFF” position.

TO TURN OFF GAS TO APPLIANCE

1. Set the thermostat to the “OFF”
position or turn the ON/OFF/T­STAT switch to the “OFF” position.

2. If shutting the unit off for the non­heating season, turn the gas control
knob fully clockwise to the “OFF”
position. Do not force the knob to
turn.

DAILY OPERATION

The Champlain gas-fired heater is easily
operated by the homeowner once installed
and adjusted by a qualified service
technician. Following is a list of the controls
available to the owner/user:

A. ON/OFF/PILOT………Built into Valve

B. VARIABLE OUTPUT

CONTROL……………Built into Valve

C. ON/OFF/THERMOSTAT

SWITCH…………………...…Standard
D. THERMOSTAT………………Standard
E. REMOTE CONTROL (w/o

thermostat)…………………....Optional

F. REMOTE CONTROL

(w/thermostat)…………….…..Optional

G. BLOWER……………………..Optional

A. ON/OFF/PILOT

The valve is equipped with two “control
knobs”. One is the ON/OFF/PILOT
knob, located on the front left side of the
valve. When in the “OFF” position, the
unit cannot operate at all. When in the
“PILOT” position, the pilot light can be
lit, but that is all. When in the “ON”
position, the unit may be on
continuously, or it may be “waiting” to
be controlled by the thermostat or
remote, depending on the setting of the
other controls.

B. VARIABLE OUTPUT CONTROL

The Variable Output Control knob,
located on the front right side of the
valve, controls the “rate” heat is
produced. By adjusting the variable
output control the rate of heat output can
be varied to meet the heating
requirements of the season. Choosing a
“LOW” flame setting will result in
longer burn cycles at a reduced output,
while choosing a “HIGH” flame setting
will result in a shorter, hotter burn cycle.
Through trial and error you can select
the optimum flame size for you setting
and application.

C. ON/OFF/T-STAT SWITCH

The ON/OFF/T-STAT switch controls
how the unit will operate, continuously
or by thermostat. When the switch is in
the “ON” position, the main burner

HearthStone Quality Home Heating Products Inc Champlain Model #8300

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will stay on constantly, and the
thermostat will not operate. When the

switch is in the “T-STAT” position, it
will operate via the thermostat, running
only when the thermostat “calls” for
heat. When the switch is in the “OFF”
position, the pilot remains lit but the unit
can not operate, as the main burner can
not light.

D. THERMOSTAT

The unit may be controlled
automatically via the wall-mounted
thermostat. By setting the ON/OFF/T­STAT switch to “T-STAT”, and setting
the desired room temperature, the unit
will cycle on and off as needed to
maintain the requested temperature.

E. REMOTE CONTROL (w/o thermostat)

The unit may also be partially controlled
via the OPTIONAL remote control, Kit
#90-56912. When the ON/OFF/T-STAT
switch is in the “ON” position, it allows
you to turn the stove “On” & “Off” from
anywhere in the vicinity of the unit, and
is available through your local
HearthStone dealer.

F. REMOTE CONTROL (w/thermostat)

The unit may also be fully controlled via
the OPTIONAL REMOTE CONTROL
w/thermostat, available through your
local HearthStone dealer Kit #90-56914.
When the ON/OFF/THERMOSTAT
switch is in the “ON” position, this
Remote allows you to turn the unit “On”
& “Off” and also allows you to control
the temperature of the stove from
anywhere in the vicinity of the unit.

G. BLOWER

The unit may be equipped with an
OPTIONAL blower fan, available
through your local HearthStone dealer.

The fan helps to circulate heat away
from the stove.

Note: the ON/OFF/T-STAT switch or the
THERMOSTAT controls the on/off cycling
of the main burners, but the pilot remains lit
regardless of any of the control settings (B­G) listed previously, except the
ON/OFF/PILOT control knob, which is the
only way to turn the pilot off. Turning the
gas control knob fully clockwise to the
"OFF" position will turn off the pilot.

During the summer, non-heating season,
switch the wall thermostat and rocker
switch es to “OFF”, and turn off the pilot.
This will improve the overall efficiency of
the unit, as the heat from the pilot is not
wanted in the summer. When putting the
unit back into service follow the “Lighting
of the Unit” portion in the “How To Turn
On & Off” section of this manual.

When the unit is first lit, especially when
cool, it is normal to experience some
condensation on the inside of the glass
window. This condensation will burn off
within the first few minutes of operation. If
continuous condensation or water drips are
noted from any part of the unit, immediately
discontinue operation of the unit and contact
a qualified service technician.

ROUTINE MAINTENANCE

AND CARE

The Champlain requires minimal routine
maintenance and care. The unit should
always be cool and off when being cleaned.

CLEANING

› WARNING: Do not clean the unit

when hot. The unit should receive

regular cleaning on, under, and around
the stove to prevent the buildup of dust

HearthStone Quality Home Heating Products Inc Champlain Model #8300

11

and lint. The exterior surfaces of the unit
can be cleaned using soap, water, and a
soft cloth. Do not use abrasive or
chemical cleaners and take care not to
scratch the glass or enamel finish (if so
equipped) when cleaning the unit. The
use of chemical wax based cleaners or
polishes are not recommended due to the
potential for discoloration or the enamel
when the residue of the cleaners or
polishes is exposed to heat.

F IREBOX, PILOT, & BURNER
TUBES

The firebox, pilot & burner tubes should
receive periodic cleaning to prevent the
accumulation of dust, lint and debris.
Regularly check to insure the area around
the Champlain is kept free and clear from
combustible materials, gasoline, and other
flammable vapors and liquids. Check that
the flow of ventilation air is not obstructed.

Once a year the unit and its venting
system should be inspected by qualified
service personnel to ensure that it is clean,
free of obstruction, safe, and in good
working order. If service or maintenance
is required, qualified service personnel
should perform it.

1430 BROADWAY

NEW YORK, NY 10018

OR

NATIONAL FIRE PROTECTION

ASSOCIATION, INC.

BATTERY MARCH PARK

QUINCY, MA 02269

The appliance when installed, must be
electrically connected and grounded in
accordance with local codes or, in the
absence of local codes, with the current
NFPA 70-National Electrical Code or CSA
C22.1-Canadian Electric Code.

A manufactured home (mobile) OEM
installation must conform with the
Manufactured Home Construction and
Safety Standard, Title 24 CFR, Part 3280
(U.S.) or Standard for Manufactured Home
Installation, ANSI/NCBCS A225.1 or
Standard for Gas Equipped Recreational
Vehicles and mobile Housing, CSA
Z240.4.CAN/SCA Z240 MH (Canada).

(Installer l’appareil selon les codes ou
règlements locaux, ou, en l’absence de tels
règlements, selon les Codes d’installation
CAN/CGA-B149.)

INSTALLER’S
INFORMATION

CODES

Adhere to all local codes or, in their
absence, the latest edition of THE
NATIONAL FUEL GAS CODE ANSI
Z223.1 (NFPA 54) or CAN/CGA B149
Installation Code that can be obtained from:

AMERICAN NATIONAL STANDARDS

INSTITUTE, INC.

HearthStone Quality Home Heating Products Inc Champlain Model #8300

12

ITEMS REQUIRED FOR

INSTALLATION

* External regulator (for propane/L.P.G.
only)
* Piping which complies with local codes
* Pipe sealant approved for use with
propane/L.P.G. (resistant to sulfur
compounds)
* Manual shutoff valve
* Sediment trap
* Tee joint
* Pipe wrench
* Phillips head and flat head screwdriver
* Other parts as required by local code
*Safety Glasses
*Gloves

PACKING LIST

1-Champlain Gas-Fired Heater
4-Decorative Ceramic Fiber Logs
1-Ember Screen
1-Bag of Charcoal Embers
1-Owner’s Manual
1-Thermostat
1-Thermostat wire
1-L.P. Fuel Conversion Kit

UNPACKING AND INSPECTION

UNPACK AND INSPECT FOR DAMAGE

The Champlain is packaged by the
manufacturer to withstand shipment without
damage. However, damage can occur during
transit so take care to inspect for damage
when unpacking and installing the unit. If
any damage or missing parts are detected,
immediately contact your dealer. Do not

install or put into service a damaged or
incomplete heater.

The unit should appear to be square and
level. The sheet metal parts should be
smooth and free of bends or dents. The
enameled cast iron should be free of chips or

cracks. If visible or concealed damage is
found, contact your dealer.
The decorative ceramic fiber logs supplied
with the Champlain are located in the
firebox. Always use great care when
handling the decorative ceramic logs, as
they are fragile and subject to damage and
breakage. To open the firebox, remove the
two upper front screws (located in the grill
of the front) that hold the cast façade onto
the unit. (THESE SCREWS ARE

SHIPPED ON THE UNIT FOR
TRANSIT PURPOSES ONLY AND DO
NOT NEED TO BE REINSTALLED)

Next, open the valve access door, by pulling
the ash lip down and allowing the door to
swing away. Grasp the handle of the latch,
located in the center of the opening, and
pull forward, being careful not to drop the
front as the latch is unfastened. Be careful
not to chip the enamel when unlatching the
front. To open the firebox, reach over the
firebox, and under the front grill. With a flat
screwdriver pry the retaining clips up. There
will be two separate clips. Be careful, when
you lift the last one, as it will free the glass
and frame from the unit.

HEARTH REQUIREMENT /FLOOR
PROTECTION

The Champlain may be placed on a non-

combustible surface or wood floor. For
placement of the Champlain on carpeting,
vinyl tile or other combustible materials, the
appliance shall be installed on a metal or
wood panel extending the full width and
depth of the appliance. Installations must
meet local codes.

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CHAMPLAIN DIMENSIONS

will prevent fire or spontaneous
combustion. We do not control the
combustible materials exposed to heat by
this product; therefore, an assessment
must be made by the installer to prevent
consequential damage of walls and
flooring.

CLEARANCE TO COMBUSTIBLES

Due to high surface temperatures, the unit
should be located out of traffic and away
from furniture and draperies. Clothing and
other flammable material should not be
placed on or near the heater. When
positioning the unit always maintain
adequate clearances around air openings into
the combustion chamber and allow for
adequate ventilation. Be sure to consider the
need for access to the gas control valve
access door on the front of the unit as well
as full access for periodic cleaning and
servicing. Also consider the location of the
Optional Blower Fan.

NOTE: These clearances represent
minimum distances in all cases, which,
through testing in an independent
laboratory to ANSI and CSA standards,

Figure 2

Figure 3

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Figure 5

Figure 4

HearthStone Quality Home Heating Products Inc Champlain Model #8300

15

Acceptable Direct Vent TERMINATION Cap locations.

Figure 6

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VENTING INFORMATION

VENTING CONNECTION

1. The Champlain Direct Vent is approved

for installation only with the vent
connecting components listed on this
page. Use the following instructions
along with the pipe manufacturer’s
instructions to complete the installation.

2. Attach the inner starter collar and gasket

to the unit with the eight # 8-32 x 3/8"
Phillips Head self-tapping screws.

3. Place the outer starter collar and gasket

onto the back of the stove. Secure the
outer adapter with the eight # 8-32 x
3/8" Phillips Head self-tapping screws
that are provided. Install the rest of the
vent system according to the
manufacturer’s instructions.

1. Gasket 4” 3160-130

2. Inner starter 924H

3. Gasket 6” 3160-157

4. Outer Starter 924H

Figure 7: Gasket & Stove Adapter Installation

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VENTING COMPONENTS &
CONFIGURATION

The Champlain cannot be vented jointly
with any other solid fuel or gas appliance. It
must be vented directly to the outside of the
building using a proper termination as listed
in the manual. Your Champlain Direct Vent
stove is approved for use with Simpson
Dura-Vent’s GS Direct Vent, AmeriVent
Direct, or Secure Vent systems. The venting
configurations are shown in Figures 10 - 12.
After determining the venting configuration
for your stove, select the vent system that
will accommodate your installation.

Caution: Make sure all stove and
termination cap clearances have been
observed per the Owner’s Manual.

Caution: Be sure there is no wiring or
plumbing in the chosen location.

Caution: Venting terminals shall not be
recessed into a wall or siding.

Note: If further direction is needed for

installation, please refer to the venting
instructions, which are provided with the
venting system.

ACCEPTABLE DIRECT VENT

Roof Pitch Feet Meters

Flat to 6/12 1 0.3
7/12 to 9/12 2 0.6
10/12 to 12/12 4 1.2
13/12 to 16/12 6 1.8
17/12 to 21/12 8 2.4

Listed below are components acceptable for
installation. The venting system must be
comprised of the appropriate venting
components as specified.

APPROVED VENTING SYSTEM
COMPONENTS

*Component Description

90 0 Elbow
45 0 Elbow
6" Straight
9" Straight
12" Straight
24" Straight
36" Straight
48" Straight
11" -14 5/8" Adjustable Pipe Length
Horizontal Vent Cap
Vertical Vent Cap
Snorkel 36”
Vinyl Siding Standoff 4 x 6 5/8”
Round Ceiling Support Wall
Thimble Covers
Wall thimble

TERMINATION CAP LOCATIONS

The vent/air intake termination clearances
above the high side of an angled roof are as
follows:

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Figure 8: Acceptable Venting Lengths

Figure 9: Allowable Venting Lengths

There are several venting configurations to
choose from. You must choose which
configuration will work best for your situation.
Following the venting configurations are the
venting connection instructions. The venting
options have been divided into three sections:

I. Fireplace Configuration
II. Vertical Termination
III. Horizontal Termination

NOTE: Clearances from Pipe to Combustibles
are 1” below and to the side of horizontal runs,
2” from the top of horizontal runs.

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FIREPLACE VENTING CONFIGURATIONS

• 30’ maximum system height (with or without offsets-note shutter setting)

• 10’ maximum offset (refer to Figures 8 – 10 shutter setting)

• maximum rise to run = 1 to 5 (refer to Figures 8 – 10 note shutter setting)

• termination must fall within the area outlined by the shaded area shown in Figure 8 and the

chart in Figure 9 should be considered as well.

DV CLASS A CHIMNEY SYSTEMS (4)

- Chimney Conversion Kit A

- Chimney Conversion Kit B

- Chimney Conversion Kit C

- Masonry Chimney Conversion Kit

• Co-Linear Flex Liner (10ft min/30ft max)

• Co-Linear Flex Connector

• High Wind Termination Cap

DV CHIMNEY CO-LINER SYSTEM

• Chimney Liner Termination Kit (includes Co-Liner to Co-Axial Termination and Flashing)

• (2) Sections 3” Flex Liners (10ft min/30ft max)

• High Wind Termination Cap

• Co-Axial to Co-Linear Appliance Connector

• (4) 3-1/2” Hose Clamps

DV CHIMNEY CO-AXIAL LINER SYSTEM

• Chimney Liner Termination Kit (includes Co-Linear to Co-Axial Termination and

Flashing
(2) Sections 3” Flex Liners (10ft min/30ft max)

• High Wind Termination Cap

• Co-Axial to Co-Linear Appliance Connector

• (4) 3-1/2” Hose Clamps

The use of an existing chimney as an air intake is not covered under the ANSI Z21.88-CSA

2.33-M98 test methods and the resulting ITS/WHI product certification. The Authority
having jurisdiction must be consulted prior to proceeding with these installation methods.

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Figure 10: Fireplace Installation

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VENTING CONFIGURATIONS

- 2’ minimum system height (with or without offsets)

- 30’ maximum system height (with or without offsets – note shutter setting)

- 10’ maximum offset (refer to Figures 8, 9, & 11 – note shutter setting)

- maximum rise to run = 1 to 5 (refer to Figures 8 & 9 – note shutter setting)

- The termination must fall within the area outlined by the shaded area shown in
Figure 8 and the Chart in Figure 9 should be considered as well.

Figure 11: Vertical Termination

APPROVED VERTICAL TERMINATION VENTING CONFIGURATIONS WITH:

1. Two 90º Elbows

• 90º Elbow

• Straight Pipe

2. Two 45º Elbows

• 45º Elbow

• Straight Pipe

3. No Elbows

• Straight Pipe

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HORIZONTAL TERMINATION VENTING CONFIGURATIONS

- A minimum of 2’ rise is required (with or without offsets)

- 30’ maximum system height (with or without offsets – note shutter setting)

- 10’ maximum offset (refer to Figures 8, 9, & 12 – note shutter setting)

- maximum rise to run = 1 to 5 (refer to Figures 8 & 9 – note shutter setting)

- The termination must fall within the area outlined by the shaded area shown in
Figure 8 and the Chart in Figure 9 should be considered as well.

- Use a vinyl siding stand off when installing against a vinyl siding.

- Horizontal sections require a ¼” rise every 12” of horizontal run.

- For each 90º elbow after the second, remove 5’ from horizontal run.

- At minimum vertical rise, maximum horizontal run is 10’

- Use with snorkel termination 10’ maximum horizontal run.

Approved DV Venting Configuration for
Horizontal Termination with:

1. (1) 90º Elbow & (1) 45º Elbow

• 90º Elbow

• 45º Elbow

• Straight Pipe

2. (1) 90º Elbow

• 90º Elbow

• Straight Pipe

3. (2) 90º Elbow

• (2) 90º Elbows

• Straight Pipe

4. Snorkel

• Snorkel (3 foot)

• Straight Pipe

Figure 12. Horizontal Termination

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INSTALLATION INSTRUCTIONS

FOR THE STANDARD HORIZONTAL

TERMINATION MINIMUM
VENTING KIT (KIT #93-65000)

1. Install the 4” inner collar by first
placing the 4” x 6” gasket ring onto
the base of the collar. Install the
collar and gasket to the stove using 8
of the screws provided.

2. Install the outer collar in similar
fashion using the larger gasket ring
and the remaining 8 screws.

3. Install the 45º elbow over the outer
collar. Place the elbow so that the
twist lock end is pointing up.

4. Install one of the 24” pipe sections
into the elbow by fully inserting it
and turning approximately ¼ turn
clockwise, until the 2 sections are
fully locked. Install the 90º elbow in
similar fashion.

5. Move the stove and pipe assembly
back until the 90º elbow is flush to
the wall. The 24” vertical pipe
should be parallel to the wall. Draw a
circle around the pipe. Use the center
of this circle as the center point of
the 10” x 10” square wall pass
through. (It should be approximately
55” above the floor) Cut and frame
the wall pass through.

6. Place the interior wall thimble into
the 10” x 10” wall pass through.
Secure it with 4 screws (not
provided). Install the exterior portion
of the thimble in similar fashion,
overlapping the 2 sections.

› Caution: For building with vinyl siding,

a vinyl siding standoff should be installed
between the vent cap and the exterior
wall.

7. Install the horizontal vent
termination on the outside of the
wall. Make sure both of the retaining
straps extend through interior wall
thimble. Before attaching the vent
termination to the outside of the
house, run a bead of non-hardening
mastic around its’ outside edges, so
as to make a seal between it and the
wall. The arrow on the end cap
should point up. Secure the cap to
the wall with the appropriate screws.

8. Place the thimble cover onto the 90º
elbow. Put the 9” pipe into the
horizontal vent cap, (the vent pipe
must extend into the horizontal vent
cap a minimum of 1-1/4”). Move the
stove and vent pipe into position,
insert the 9” pipe into the 90º elbow
and twist to lock it. Secure the straps
from the horizontal vent termination
to the interior pipe with 2 sheet metal
screws, keeping screws close to wall
thimble as possible. Bend or cut the
excess strapping so that the thimble
cover will fit properly. Screw the
thimble cover to the wall.

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Conditionally approved for purchased mobile
home installation. This appliance may be
installed in an aftermarket permanently located,
manufactured (mobile) home, where prohibited
by local codes.
This appliance is only for use with the type of
gas indicated on the rating plate. This appliance
is not convertible for use with other gases, unless
a certified kit is used, available through your
local HearthStone dealer.

Cet appareil peut être installé dans un
maison préfabriquée (mobile) déjà installée
à demeure si les règlements locaux le
permettent.
Cet appareil doit être utilisé uniquement
avec les types de gas indiqués sur la plaque
signalétique. Ne pas l’utiliser avec d’autres
gas sauf si un kitde conversion certifié est
installé.

ELECTRICAL CONNECTIONS

NOTE: OPEN VALVE DOOR ON THE FRONT FOR ELECTRICAL AND GAS

CONNECTIONS.

THERMOSTAT

The ON/OFF/T-STAT switch or wall
mounted thermostat controls the Champlain.
We recommend installation of the
thermostat for more comfortable
performance, however you may still
override the thermostat by setting the switch
to “ON”. The thermostat controls the unit by
“calling for heat.” The thermostat turns the
unit on when the room is cold, and turns the
unit off once the room is warmed
sufficiently. The thermostat is controlled by
a 750 millivolt DC two-wire circuit.

REMOTE CONTROL

There are two different optional remote
controls. Both of the remote controls are
capable of turning the unit on and off. One
of the optional remotes also allows you to
control the temperature of the stove, (in the
same way the thermostat controls the
heater), from anywhere in the vicinity of the
unit. If “ON” & “OFF” are the only controls
required, Kit #90-56912 can be used. If you
would like to control the temperature via the
remote control, use Kit #90-56914.
Installation instructions are provided with
the kits.

THERMOSTAT PLACEMENT

The thermostat should be placed in the same
room or living space as the unit. Typically
5’ (1.5m) off the floor and away from any
influences that may cause the temperature in
the vicinity of the thermostat to be
unrepresentative of the room temperature in
general. Such influences might include
strong lighting, a heater vent from the
central heating system, or a nearby drafty
window.

Placement of the thermostat on an inside
wall rather than an outside wall is
preferable. Do not place the thermostat
directly behind or too close to the unit,
otherwise heat from the unit will
immediately satisfy the thermostat and turn
the unit off.

THERMOSTAT WIRING

The thermostat wire from the unit to the
thermostat can be surface mounted, routed
under the floor, or through walls, etc. The
thermostat should be connected to the unit
using a maximum of 40’ (12m) of insulated
thermostat wire (minimum of 18 Ga.) When
making these connections, position the

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thermostat wire so it is directed towards the
thermostat, being sire to leave a small coil of
wire behind the unit so that it can be moved
out of position for servicing and cleaning.
(At the thermostat, the wires should be
connected to the two connection screws on
the back of the thermostat per the
instructions received with the thermostat)
Take care not to over-tighten the connection
screws and not to damage the internal parts
of the thermostat.

BLOWER F AN

The unit can also be equipped with an
optional blower fan, which turns on and off
independently of the burner flames. When
the speed switch, which allows you to turn
the fan on or off and control the speed of the
fan to suit your needs, is set to “On” the fan
will automatically turn on when the stove is
hot and cycle off when the unit is no longer
hot. Installation instructions are provided
with the Kit.

ELECTRICAL GROUNDING

The proper location of wire connections is
shown in Figure 13.

INSTRUCTIONS

This appliance is equipped with a three­prong (grounding) plug for your protection
against shock hazard and should be plugged
directly into a properly grounded three­prong receptacle. Do not cut or remove the
grounding prong from this plug.

WIRING INSTRUCTIONS

› CAUTION: Label all wires prior to

disconnection when servicing controls.
Wiring errors can cause improper and
dangerous operation. Verify proper
operation after servicing. (Attention: Au

moment de l’entretien des commandes,
étiquetez tous les fils avant le
débranchement. Des erreurs de câblage
peuvent entraîun fonctionnement
inadequate et dangereux.)

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Wiring Diagram

Wiring Color KEY:

c10 20 30

50 60 70 80 90

Hearthstone

50 70 90

c

10 20 30

OFF

O

R

YG

O

Y

Bk

WBk

BG

Br

V

Bk

YG

V

Y

BkBk

W

Bk

W

Bk

B

G

G

Bk

W

Figure 13: Wiring Diagram

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Figure 14

GAS SUPPLY &
CONNECTIONS

› NOTICE: A qualified technician must

connect the heater to the gas supply
and leak test the unit before it is
approved for use. Consult all codes.

› WARNING: The unit must be installed

and connected in accordance with local
codes, or in the absence of local codes,
with the most current edition of the
National Fuel Gas Code ANSI Z223.1
(NFPA 54) or CAN/CGA B149
Installation Code.

The gas supply line connection is made to
the Champlain’s gas control valve under the
unit on the left side using a 3/8” male NPT
fitting. Only use pipe ½” or greater diameter
to allow full gas volume to heater maximum
demand of the unit, without undue loss of
pressure. Excessive pressure loss will occur
if the pipe is too small. We recommend
using new black iron or steel pipe only, with
a flexible line to the valve and to ease thread

alignment, but refer to local codes.
Internally tinned copper tubing can be used
in some areas when permitted by local
codes.

The gas supply line must include a manual
shut-off valve and union so the unit can be
disconnected for servicing. Also a sediment
trap and a 1/8” N.P.T. plugged tapping must
be installed upstream of the heater. The
sediment trap is installed to prevent moisture
and contaminants from passing through the
pipe to the heater controls and burners.
Failure to install a sediment trap could
prevent the heater from operating reliably.
The 1/8” N.P.T. plugged tapping is installed
for the test gauge connection (immediately
upstream of the gas supply connection).
Damage to the valve caused by lack of a
sediment trap will not be covered by the
warranty.

› CAUTION: Check Gas Type!

The gas supply must be the same as stated
on the heater’s rating plate (located on the
unit). If the gas supply is different, DO

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NOT INSTALL the heater. Contact your
dealer for the correct model or conversion
kit.

GAS PRESSURE ADJUSTMENT

NOTE: A QUALIFIED TECHNICIAN
MUST PERFORM THIS PROCEDURE!

The supply line pressure is tested to ensure
is meets minimum pressure requirements, as
listed in the Specifications sections of this
manual, for the type of fuel in use (NG or
LP).

The unit must be isolated from the gas
supply piping system by closing its
individual manual shutoff valve during any
pressure testing of the gas supply piping
system at test pressures equal to or less than
½ psig.

During tests in excess of ½ psig (14” w.c.),
the heater must be disconnected from the
gas supply system. Test by connecting a
manometer to the supply line. Adjust the
incoming pressure, if necessary, to meet the
required supply line pressure.

Once connected to the gas supply, the gas
inlet pressure and manifold gas pressure
must be tested. The gas inlet tap (6) and
manifold pressure tap (7) is located on the
control valve (see Figure 14). Connect a
manometer to the test points on the gas
control valve.

NOTE: For installations from 610-1370
meters (2000-4500ft), the orifice sizes
(DMS) for natural and propane gas are 32
and 49 respectively. (Cet appareil est

equipé pour des altitudes compries entre
2000 et 4500 pieds (610-1370m) seulement.)

See data plate for additional information.
For high altitude installations consult the
local gas distributor or the authority having

ju risdiction for proper rating methods. If the
unit must be adjusted, the information
sticker (provided with the high altitude kit)
must be filled out completely and mounted
to the unit per the instructions provided with
the kit.

CAUTION: Fragile! Handle log set with
care. Always wear gloves and safety goggles
while handling the log set.

LOG PLACEMENT

Only the decorative ceramic fiber log set
supplied with the unit should be placed in
the firebox. Do not place any other ceramic
logs, wood logs, or other materials in the
firebox. If the log set is damaged or broken
contact your dealer for replacement. The
decorative ceramic fiber log set will last a
long time, however, they will break if
subjected to rough or improper handling.
Exact positioning of the log set is required in
order to obtain a pleasing flame pattern and
efficient combustion. Incorrect log
placement may cause carbon build-up;
excess thermal stress on the log set and
stove parts, reduced efficiency, and high
levels of carbon monoxide. If the log set
does not set into the firebox exactly as
outlined, contact your dealer for assistance.

INSTALLATION OF THE LOG SET

(Refer to figures 15 & 16 for log set
assembly)

1. Remove the front façade. (Refer to
page 12 for instructions)

2. Remove the packaging material
around the log set assembly. Be
careful not to damage the log set
when unpacking.

3. Gently place the Rear Log (1) in the
firebox against the center of the back
wall.

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4. Gently place the Middle Log (2) in
the firebox against the front of the
Rear Log. There are slots on the
underside that fit in between the
burner tube and into the burner tube
holder. The rear tabs on the Middle
Log should touch the front of the
Rear Log, and the log should be
centered as best as possible.

5. Place the Ember Screen (3) on the
front of the burner tube with the long
side of the Screen on the tube. The
short tab should be facing forward on
the bottom of the firebox.

6. Gently place the Front Log (4) in the
firebox against the front of the
burner tube. Center as best as
possible.

Gas Supply

Inlet

7. Spread evenly across the Ember
Screen, the Charcoal Embers (5).

8. Gently place the Top Log (6) in the
firebox on top of the Middle Log.
The Middle Log has 2 posts, which
slide into the 2 holes on the
underside of the Top Log. The “leg”
on the Top Log points towards the
rear.

9. With logs in place, place the glass
and frame back on the firebox. Slide
the clips down securing the glass to
the firebox.

10. Grasp the cast façade and slide the
top edge under the lip of the top
castings. Push the bottom of the
façade in towards the firebox. While
pushing in, pull the latch down to
secure the façade to the firebox.

To Equipment

Inlet

Nipple

Cap

Tee Fitting

3" MIN.

Sediment Trap

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Figure 15: Log Set Assembly.

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ODORS AND IMPURITIES

A heater of this type may produce odors
during heater operation due to impurities
that may exist in the immediate area.
Sources of impurities can be cleaning
solvents, paint solvents, cigarettes, smoke,
pet hair, dust, adhesives, new carpet, and/or
textiles. Such odors will dissipate. However,
opening a window or otherwise providing
additional ventilation to the area can
alleviate the condition. If any odor persists,
contact your dealer or an authorized service
technician.

PILOT LIGHT WARNING

Figure 16: Log Set Assembly.

REMOVAL OF THE LOG SET

To remove the log set, follow the
Installation of Log Set instructions in the
reverse order.

LIGHTING THE UNIT FOR

The Champlain has a piezoelectric spark
igniter (the red push button located next to
the gas control valve behind the valve access
door, which ignites the pilot light by means
of a spark at the pilot light assembly. Do
not attempt to light the unit with a match or
by any means than the piezoelectric spark.

PREPARE FOR LIGHTING

THE FIRST TIME

DO NOT LIGHT THE UNIT WITHOUT
THE GLASS AND CAST FAÇADE IN
PLACE !
› WARNING: If you do not follow these

instructions exactly, a fire or explosion
may result causing property damage,
personal injury or loss of life.

› CAUTION: Lighting the Champlain for

the first time and adjustments to the unit
should be performed by qualified service
personnel.

SMOKE AND F UMES WARNING

When lit for the first time, the Champlain
will emit some smoke and fumes. This is
normal “off-gassing” of the paints and oils
used in the manufacturing and assembly of
the unit. Open windows to vent the room if
necessary. The off gassing and fumes will
subside after the first 10 to 20 minutes of
operation.

Prepare for the lighting procedure by
adjusting the thermostat (if equipped) to its
lowest setting or OFF position. If the gas
control knob is not in the OFF position, turn
the knob fully clockwise to OFF. Locate the
variable output control knob and turn it fully
clockwise to the highest setting.

Prior to lighting the unit for the first time,
wait 5 minutes to allow any residual gas
within the unit to dissipate. Smell all around
the appliance area for gas. Be sure to smell
next to the floor because some gases are
heavier than air and will settle on the floor.
If you do not smell gas after this five-minute
period, proceed with the lighting procedure.
If you do smell gas, DO NOT proceed with
the lighting procedure. Instead, immediately

refer to the What To Do If You Smell Gas
Warning, on the cover of this manual.

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INITIAL ADJUSTMENTS

Once the Champlain has been set in place,
connected and assembled as described in the
Clearances To Combustibles, Venting
Components & Configurations, Electrical
Connections, And Gas Supply and
Connections sections of this manual, the unit
is almost ready to be lit for the first time.
The manufacturer tests each unit prior to
shipment, so ignition should take place
without failure. However, a number of small
adjustments may be necessary to
compensate for variations in gas pressure,
altitude, and other factors particular to each
installation.

VARIABLE OUTPUT CONTROL

The gas control valve is equipped with a
variable output control. This control varies
the rate of heat produced by the unit by
varying the gas pressure to the main burner
tube. A combination of heat output and the
thermostat setting affect the length of the
burn cycle. If your stove turns on and off too
often, try, first, reducing the burn cycle by
turning the HI/LOW knob, on the control
valve, to a lower setting. Using the variable
output control, the heat output of the unit
can be reduced for mild fall and spring
months, or maximized for the colder winter
months. This adjustment can be made, by
the homeowner, as necessary by turning the
variable output control knob to “HI”, “LO”
or any setting in between.

AIR SHUTTER

The air shutter is used to regulate the air-to­gas combustion mixture, which in turn
influences the size and color of the flames.
The air shutter has been positioned in the
general location needed for the type of gas
being used, however, if the unit is not
burning as well as it should, then the air
shutter may need adjusting. The air shutter
may need adjustment once the unit has been
installed to compensate for variations in
supply line pressure, restriction plate

position, altitude, gas type conversions, and
other variables.

To determine if the air shutter needs
adjustment, it is necessary to view the flame
pattern with the variable output control knob
at its highest setting. Allow the unit to
operate for 10 minutes to allow the entire
unit to reach temperature and for the flame
pattern to stabilize. Generally, the more air
(open shutter) in the mixture, the bluer the
flame. Less air (closed shutter) results in a
more yellow flame, but too little air will
result in incomplete combustion, low
efficiency and a dirty burn. There are two
simple guidelines to aid in determining the
correct flame pattern:

1. if the flame at the base of the logs is

completely blue, the air shutter may
be open too far;

2. if the flame is dirty or licks the top of

the stove, the air shutter may be
closed too far.

Some conditions cannot be corrected
through air shutter adjustment; an
adjustment must be made to the gas supply
pressure or by changing the restriction plate
location. Qualified service personnel must
preform supply line/manifold gas line
pressure adjustments and restrictor plate
adjustments. Do not attempt to complete any
part of the installation or adjustment of this
unit unless technically qualified to do so.

AIR SHUTTER ADJUSTMENTS

The air shutter is adjustable while the stove
is burning by loosening the adjusting nut
located under the rear right hand corner of
the stove. This nut is hot and should not be

HearthStone Quality Home Heating Products Inc CHAMPLAIN Gas-Fired Direct Vent

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touched. Use only metal tools for this
adjustment.

Moving the nut toward the front of the stove
increases the air and moving the nut toward
the back of the stove decreases the air.
Tighten the nut after making adjustment.
The air shutter is factory set and only a
qualified gas technician should make
adjustments.

Note: Very little movement is needed to
substantially change the burn and flame
patterns.

Some conditions cannot be corrected
through air shutter adjustment; an
adjustment must be made to the gas supply
pressure. Supply line/manifold gas line
pressure adjustments must be performed by
qualified service personnel. Do not attempt
to complete any part of the installation or
adjustment of this unit unless technically
qualified to do so.

PILOT ADJUSTMENT

The pilot light is preset by the manufacturer
and should not need adjustment. The pilot
light flame should be large enough to engulf
the thermopile and thermocouple located
next to the pilot, but not so large as to create
excessive noise or consume excessive gas.
(Refer to figure 18) However, it can be
adjusted by means of the pilot light
adjustment screw located on the gas control
valve. Open the valve door to access the
pilot adjustment screw. Note that the pilot
flame must engulf the thermopile so that the
thermopile can generate sufficient
milli-voltage (325 to 500-mv) to power the
milli-volt gas control valve. The flame on
the pilot should look like Figure 18.
Controlling the Champlain by the wall­mounted thermostat may become erratic,
nonexistent, or the unit may go out, if the
pilot flame is too small or misdirected away
from the thermopile.

Figure 18 Pilot Adjustment

WARNING
The control has an interlock device. If the

stove has been lit, it will not relight
immediately. After shutting off all gas flow,
the pilot burner cannot be relit until the
thermocouple has cooled, allowing the
electromagnet to be released (Approx. 60
sec.). The gas control knob is designed to
be operated by hand. Do not use any tools
during this operation.

BURNER F LAME APPEARANCE

Once the unit is lit, observe the flame
pattern and adjust as necessary. Also, a
periodic visual check of the burner flame
should be performed. The burner flames can
be adjusted by means of the air shutter. To
determine if the burner flame needs
adjustment, it is necessary to view the flame
pattern with the variable output control knob
at its highest setting (turn fully clockwise).
Allow the unit to operate for 10 minutes
enabling the entire unit to reach temperature
and for the flame pattern to stabilize. The
flame pattern should be similar to the one
shown in Figure 19. There are several
guidelines to aid in determining if the flame
pattern is correct:

1. The flame should not be dirty, smoky,
sooty, or lick the top of the stove.

HearthStone Quality Home Heating Products Inc CHAMPLAIN Gas-Fired Direct Vent

34

2. The flame should not rise off of the
burner tube, called “lifting”.

3. Flames should not impinge heavily on
the log set. They should “fit” through the
pre-formed spaces designed in the log
set.

Figure 19: Burner Flame Appearance

MAINTENANCE AND

CARE

The Champlain requires minimal routine
maintenance and care. The unit should
always be cool and off when being serviced.

› WARNING: Do not substitute

materials. For replacement parts, or for

information about parts or service,
contact your local HearthStone dealer.

CLEANING

› WARNING: DO NOT CLEAN THE

UNIT WHEN IT’S HOT!

The unit should receive regular cleaning on,
under, and around the stove to prevent the
buildup of dust and lint. The exterior
surfaces of the unit can be cleaned using
soap, water, and a soft cloth. Do not use
abrasive or chemical cleaners and take care
not to scratch the glass or enamel finish (if
so equipped) when cleaning the unit. The
use of chemical or wax based cleaners or
polishes is not recommended due to the

potential for discoloration when the residue
of the cleaners or polishes is exposed to
heat.

F IREBOX

The firebox should receive periodic cleaning
to prevent the accumulation of dust, lint, and
other debris. To clean the firebox, set the
thermostat to the “OFF” position and turn
off the gas at the gas control valve. When
the unit is cool, remove the front and
carefully remove the decorative ceramic
fiber log set (after it has cooled), taking care
not to damage the logs or chip the enamel
cast iron. Clean the firebox, burner tube, and
pilot assembly and carefully vacuum the
entire surface of the log set. Take care to
thoroughly vacuum the ports (holes) along
the top of the burner tubes and the pilot
assembly.

PILOT & BURNER FLAMES

With the decorative ceramic fiber logs out of
the firebox, fasten the front shut and
momentarily light the unit according to
lighting instructions described in the How
To Turn the Unit On & Off section of this
manual. Check to ensure a flame is burning
from each burner port. The pilot flame
should be large enough to engulf the
thermocoupl e and thermopile as shown in
Figure 18.

NOTE: Do not operate the unit for more
than 1-2 minutes without the log set in
place. Turn the unit off by setting the
thermostat to “OFF”, and turning the gas
control valve off. Allow the unit to cool.

Check and clean any burner ports that were
not burning properly or at all. Clean burner
ports using a soft brush or vacuum cleaner.
If the pilot flame height needs adjustment it
should be adjusted by a qualified service
technician as described in the Initial
Adjustments section of this manual.

HearthStone Quality Home Heating Products Inc CHAMPLAIN Gas-Fired Direct Vent

35

Complete the cleaning procedure by
carefully placing the log set within the
firebox as described in the Log Set
Information section of this manual. Fasten
the front façade on. Turn on the gas, light
the unit and check for proper operation.
Flame patterns should look like Figure 18.
Regularly check to insure the area around
the Champlain is kept free and clear from
combustible materials, gasoline, and other
flammable vapors and liquids. Check that
the flow of combustion and ventilation air is
not obstructed.

Once a year the unit and its venting
system should be inspected by a qualified
service technician to ensure that it is
clean, free of obstruction, safe, and in
good working order. If service or
maintenance is required, a qualified
service technician should perform it.

CLEANING THE GLASS

If operating on propane, it may be necessary
to clean the inside of the glass occasionally.
Do not use abrasive cleaners, steel wool, or
a razor blade. Scratching the glass will
weaken the integrity of the glass. Your
dealer will usually stock a gas fireplace
glass cleaner or a window cleaning fluid will
work adequately. Do not clean when hot!

› WARNING: Do not operate this

appliance with the glass panel removed,
cracked or broken. A licensed or
qualified service technician should do
replacement of the glass assembly.
Contact your authorized dealer for
replacement glass.

NOTE: If the vent-air system is
disassembled for any reason, re-install per
the instructions provided in the Venting
section of this manual

HearthStone Quality Home Heating Products Inc CHAMPLAIN Gas-Fired Direct Vent

36

PARTS LISTS

Part # Description Part # Description

2310-340 SIDE 7211-310 VALVE: GAS, SIT NG 50% TRN DWN
2310-440 FRONT 7200-231 BURNER ORIFICE NG SIZE (31)
2310-442 DOOR 7200-249 BURNER ORIFICE LP SIZE (49)
2310-845 GRILLE 3300-528 FUE L CONVERSION LABEL
5300-066 BRACKET: PIEZO 7211-245 BURNER TUBE
5300-118 BLAST LIMITERS 7211-530 REAR LOG
5300-160 MOUNT: MAGNET 7211-531 MIDDLE LOG
5300-011 FIREBOX 7211-532 FRONT LOG
5300-020 HEAT SHIELD: TOP 7211-533 TOP LOG
5300-030 HEAT SHIELD: SIDE, OUTER 7211-505 EMBERS: CERAMIC 2oz.
5300-031 HEAT SHIELD: SIDE, INNER 7211-470 THERMOCOUPLE
5300-032 HEAT SHIELD: SIDE, SPACER 7211-090 THERMOPILE
5300-040 HEAT SHIELD: REAR, LEFT 7211-390 3 WAY PILOT HOOD WITH CLIP
5300-050 HEAT SHIELD: REAR, RIGHT 7211-009 PILOT TUBE
5300-080 BRACKET: VALVE SHIELD 7211-017 TUBE: GAS, FLEX 3/8” x 12” BURNER
5300-095 EMBER SCREEN 7211-020 BURNER INLET ELBOW 3/8 COMP.
5300-102 BOTTOM GLASS FRAME MOUNT 7210-007 FITTING STRT 3/8” NPT x 3/8 CMP
5300-108 GLASS FRAME 3030-036 FRONT GLASS
5300-086 LATCH MOUNT 3160-075 5/8” x1/4” ROPE HEAT EXCHANGER
5300-088 LATCH ARM 3160-080 ¾” x 16” BL TAPE
5300-104 UPPER LEFT CLIP 3160-150 GASKET: FIREBOX/HEAT EXCH.
5300-106 UPPER RIGHT CLIP 3160-152 PILOT GASKET 3” x 1-3/4” x 1/8”
5300-085 PILOT SHIELD 3160-155 4” x 6” GASKET EXIT COLLAR
5300-090 AIR DEFLECTOR/LOG HOLDER 3160-157 6-1/2” x 9-5/16” GASKET INLET COLLAR
5300-084 RIGHT BOTTOM CLIP 97-56600 NG CONVERSION KIT
5300-110 EXHAUST BAFFLE CLIP 97-56601 LP CONVERSION KIT
7200-200 SWITCH: 3-WAY, ON/OFF/T’STAT 5300-112 RESTRICTOR PLATE
7211-370 TOP CONVERT. PILOT ASSY 5300-114 RESTRICTOR PLATE ROD
7211-131 PILOT ORIFICE (LP) 5701-925H SDV STARTER COLLAR
7211-163 PILOT ORIFICE (NG) 5300-082 LEFT BOTTOM CLIP
7210-103 PIEZO IGNITER PUSH BUTTON 7211-231 AIR SHUTTER
7211-430 PIEZO CERAMIC AND WIRE 7200-506 THERMOSTAT
5300-085 FIREBOX BOTTOM CLIP 7000-015 THERMOSTAT WIRE

› WARNING:

Do not substitute Materials. For replacement parts, or for information about parts or service,

contact your authorized HearthStone retailer. For the name of the authorized retailer nearest to
you, call [phone] or write:
HearthStone Quality Home Heating Products
317 Stafford Ave. Morrisville, Vermont 05661
E-Mail: [e-mail]

HearthStone Quality Home Heating Products Inc CHAMPLAIN Gas-Fired Direct Vent

37

2. Pilot will not stay

TROUBLESHOOTING

Symptom Possible Cause Corrective Action

1. Pilot will not
light.

B. Pilot orifice plugged. B. Clean or replace the pilot assembly.

lit after carefully
following lighting
instructions.

A. Insufficient gas pressure,
air in the pilot line, or dirty or
kinked gas line.

C. Defective or misaligned
electrode at pilot.

D. Defective ignitor.

E. After sitting for "off"
season (summer), pilot
assembly may be dirty.
A. Low or too high gas
pressure

A. Using the piezo sparker, try to light the
pilot. If it will not light, check the inlet gas
pressure.

C. If a match lights a pilot, check the
electrode gap and location. Should be a 1/8"
gap in the flame area.

D. Check for a good connection between
ignitor and electrode. Check wire insulation.
If properly connected and no spark, replace
ignitor.
E. Clean or replace the pilot assembly.

A. Check for proper inlet pressure for the gas
being used.

B. Faulty connections.

C. Defective thermocouple.

D. Pilot dirty or plugged. D. Clean or replace the pilot assembly.

B. Measure voltage between valve body and
solder connection on the rear of the valve
(where the blue wire connects). It should be
no less than 7 mV.

C1. Ensure that the thermocouple connection
at the gas valve is tight.

C2. Check thermocouple output using milli­volt meter. Disconnect from valve and read
voltage across wire ends. If the reading is
less than 15 mV, replace the pilot assembly.

C3. If burning NG, check pilot flame to see
that it is impinging on the top of the
thermocouple. Clean or replace pilot for
maximum flame impingement.

HearthStone Quality Home Heating Products Inc CHAMPLAIN Gas-Fired Direct Vent

38

TROUBLESHOOTING

Symptom Possible Cause Corrective Action

3. Pilot burning, no
gas to main burner,
valve knob in the
"ON" position,
thermostat and/or
on/off/t'stat switch
in the "ON"
position.

A. Thermostat switch or
wires defective.

B. Thermopile may not be
generating sufficient voltage.

C. Plugged burner orifice. C. Remove and check burner orifice, clean or

A. Check thermostat/wiring for proper
connections. Place jumper wire across
terminals at thermostat. If burner comes on,
replace defective thermostat. If not OK, place
jumper across thermostat wires at gas valve.
If burner comes on, tighten connections, or
replace faulty wires.

B. Check thermopile output, using a milli-volt
meter. If the optional on/off kit has not been
installed, take the readings across generator
terminals of the gas valve. TPTH and TP).
With the on/off kit, take the readings across
TH and Terminal block (which corresponds to
#3 on the switch). Milli-volt reading should be
greater than 325 mV. If not, replace the pilot
assembly. If the meter reading is OK, but the
burner does not come on, replace the gas
valve.

replace. Note: do not use any metal cleaning
device, as this may damage the orifice.

4. Pilot and burner
come on, but go
out after some
warm-up.

5. Frequent pilot
outrage problem.

6. Glass fogs A. A normal result of gas

7. Blue Flames A. A normal result during the

A. Inconsistent, of
insufficient flame on
thermopile.

B. Insufficient gas pressure. B. Check line pressure to ensure that the

A. Pilot flame may be too
low or blowing, (high),
causing the pilot safety to
drop out.

combustion.

first 20 minutes.

A. Adjust pilot flame size and assure that the
flame is aimed directly at the thermopile.

correct inlet pressure is present for the type
of gas being used. If propane pressure is
inconsistent, check for water condensation at
the regulator.

A. Clean and/or adjust the pilot flame for
maximum impingement on the thermopile
and thermocouple.

A. After the heater has warmed up, the glass
should clear.

A. Flames should begin to turn more
yellowish after 20 minutes of burning.

B. If the blue color stays; adjust the air
shutter for a proper burn.

HearthStone Quality Home Heating Products Inc CHAMPLAIN Gas-Fired Direct Vent

39

off position.

flames.

TROUBLESHOOTING

Symptom Possible Cause Corrective Action

8. Floating flames,
lazy ill-defined,
quiet flames, which
roll around,
sometimes
completely off of
the port,
sometimes with
overly, yellow tips.
Possible sooting.
Usually
accompanied by
the odor of
aldehydes.

A. Potentially dangerous
incomplete combustion due
to incorrect air to fuel ratio
(lack of combustion air or
excessive fuel delivery I.e.
excessive gas pressure,
overrating of appliance).
B. Incorrect air
intake/exhaust flow system.
Causes may be:
B1. Blocked burner.
B2. Blocked primary air
B3. Blocked secondary air
inlets

A. Check the appliance input rate and reduce
if necessary. The air intake/exhaust flow
system may be too restrictive or blocked (the
rate at which the exhaust leaves [draft]
determines the rate at which the combustion
air is delivered). Poor draft results in
insufficient air delivery or a restricted
exhaust. Correct air intake/exhaust flow
system.
B1. Clear ports.
B2. Clear obstructions.
B3. Clear obstructions.
C. If gas pressures are correct and the
flames stay the same, adjust the air shutter
for a proper burn.

9. Burner
flashback. Air-gas
mixture ignites
inside the burner
near the orifice,
usually creating a
roaring noise like a
blowtorch. The
problem is an
imbalance of gas
flow velocity and
burning speed
pattern.

10. Delayed
ignition (makes a
sudden "whoosh"
noise as the burner
lights). This is a
buildup of gas prior
to ignition. This is
more prevalent with
propane (LP) fuel.

A. Excessive.
B. Burner input underrated.
C. Valve leak if flashback
occurs with burner valve in

D. Improper gas pipe size.

A. Incorrect air-to-fuel ratio.
A1. Primary air incorrect.
A2. Burner ports plugged.
B. Improper log placement.

A. Adjust the air shutter for a proper burn.
B. Check input rate. Check input pressure
using a manometer. Confirm correct gas
pressure at house meter or tank (call gas
company). Confirm burner orifice size.
C. Replace valve. If above corrections do not
eliminate flashback, replace burner.
D. Correct plumbing.

A1. Adjust the air shutter for a proper burn.
A2. Open ports to allow for proper travel of

B. Reposition logs to eliminate interference
with flame travel.

HearthStone Quality Home Heating Products Inc CHAMPLAIN Gas-Fired Direct Vent

40

SERIAL #

CERTIFIED FOR CANADA/HOMOLOGUE POUR LE CANADA

ALSO FOR MOBILE HOME INSTALLATION

VENTED GAS FIREPLACE HEATER - NOT FOR USE WITH SOLID FUEL.

MANUFACTURED BY: HearthStone, MORRISVILLE, VERMONT 05661

FUEL TYPE:

RATING LABEL

MODEL #

MODEL NAME: CHAMPLAIN DIRECT VENT GAS FIREPLACE HEATER

TESTED TO: ANSI Z21.88-1998 CSA 2.33-M98, CAN/CGA-2.17-M91

8300-

LISTED: VENTED GAS FIREPLACE HEATER

INPUT RATING (Btu/hr) 0-2000 ft
INPUT RATING (Btu/hr) 2000-4500 ft
ORIFICE SIZE (DMS) 0-2000 ft
ORIFICE SIZE (DMS) 2000-4500 ft
MANIFOLD PRESSURE - LO SETTING (in. W.c./kpa)
MANIFOLD PRESSURE - HI SETTING (in. W.c./kpa)
INLET PRESSURE - LO (in.w.c./kpa)
INLET PRESSURE - HI (in.w.c./kpa)
MINIMUM INPUT RATING (btu/hr)
MAXIMUM OUTPUT (btu/hr) 0-2000 ft

NG LP

37,000
34,600

31
32

1.2/0.3

3.5/0.87

5.0/1.24

7.0/1.74
20,300
26,200

37,000
36,000

49
49

3.3/0.8

10.0/2.48

11.0/2.88

13.0/3.22
22,600
26,800

MINIMUM CLEARANCES TO COMBUSTIBLES

EDGE OF TOP TO: CEILING
EDGE OF SIDE TO: BACKWALL
EDGE OF SIDE TO: SIDEWALL

Several Optional kits are available through HearthStone or your local HearthStone dealer. A blower assembly (kit #93-57001)
may be used, two different remote controls (kit #90-56912 & kit #90-56914) can be installed.

This appliance is only for use with the type of gas indicated on this rating plate and may be installed in an aftermarket,
permanently located, manufactured (mobile) home where not prohibited by local codes. See owner’s manual for details. This
appliance is not convertible for use with other gases, unless a certified kit is used. If the vent air intake system is
disassembled for any reason, reinstall per the instructions provided with the initial instructions. This vented gas fireplace
heater is not for use with air filters.

2001 2002 2003 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

DO NOT REMOVE OR COVER THIS LABEL

14” / 356 mm

2” / 50 mm

4” / 102 mm

Date of Manufacture

MADE IN USA 3300-523

ELECTRICAL RATING:

115 VOLTS, LESS THAN 2.0A

HearthStone Quality Home Heating Products Inc CHAMPLAIN Gas-Fired Direct

41

Vent

HEARTHSTONE GAS-FIRED STOVE AND INSERT

LIMITED WARRANTIES

These warranties give you specific legal rights. You may also have other rights which vary from State to State.

HearthStone Quality Home Heating Products, Inc. (HearthStone) warrants to the original purchaser only (the
“Original Purchaser”) the new gas-fired stove/insert manufactured by HearthStone and purchased by the Original
Purchaser (referred to as the “Stove” for simplicity) against any of the occurrences listed in this document that result
from defects in material or workmanship. All obligations of HearthStone under this document commence on the
date the Original Purchaser purchases the Stove (the “Purchase Date”).

LIMITED LIFETIME WARRANTY

HearthStone warrants the following parts of the Stove against the following occurrences that result from defects in
material and workmanship:

• All cast iron parts, including the cast iron heat exchanger – against breakage, cracking or burn-through.

• All stones – against cracking or breakage due to thermal stress, excluding surface and hairline cracks and

scratches that do not affect the operation or safety of the Stove.

• Glass – against breakage due to thermal shock.

LIMITED FIVE-YEAR WARRANTY

HearthStone warrants the following parts of the Stove against the following occurrences that result from defects in
material and workmanship:

• Firebox and firebox baffle – against breakage, cracking or burn-through.

• Convective heat exchanger – against breakage, cracking or burn-through.

• Burners, air shutters and orifices – against breakage, cracking or burn-through.

• Ceramic logs and embers – against breakage, cracking or burn-through.

This warranty expires on the fifth (5th) anniversary of the Purchase Date.

LIMITED THREE-YEAR WARRANTY

HearthStone warrants the following parts of the Stove against the following occurrences that result from defects in
material and workmanship:

• Gas train, including gas valve, millivolt wiring, spill switch, pilot assembly, thermopile, thermocouple, piezo

igniter, and, if the Stove is a vent-free model, ODS system – against breakage or malfunction.

This warranty expires on the third (3rd) anniversary of the Purchase Date.

LIMITED ONE-YEAR WARRANTY

HearthStone warrants the following parts of the Stove against the following occurrences that result from defects in
material and workmanship:

• Enamel Finish – against peeling or fading, excluding chipping, mechanical abrasion, chemical abrasion or

crazing.

• Gaskets and sealants – against breakage or deterioratio n.

• Accessories and electrical components such as blowers, switches and thermo discs, excluding venting

components, hearth components, electrical components and other components or accessories used in
conjunction with the installation of the Stove not manuf actured or supplied by HearthStone – against breakage
or malfunction.

This warranty expires on the first (1st) anniversary of the Purchase Date.

CHAMPLAIN DV CE

EXCLUSIONS

The warranties contained in this document do not cover, nor is HearthStone responsible for:

1. Damage resulting from installation or operation of the Stove in a manner contrary to the owner’s manual.

2. Damage or non-performance resulting from faulty or incomplete setup, installation and start-up or
mishandling, abuse, or misuse of the Stove, including but not limited to over-firing.

3. Damage resulting from installation, modification, alteration, repair or service of the Stove by any party
other than HearthStone or an authorized HearthStone dealer (a “Dealer”).

4. Damage due to water or due to installation of the Stove in a damp or high condensation area.

5. Damage due to installation of the Stove in an atmosphere contaminated by damaging chemicals, including
but not limited to chlorine, fluorine or salts.

6. Scratches on glass, enameled surfaces or stones due to mechanic al abrasion.

7. Standard wear and tear of the Stove resulting from normal usage over time.

8. Damage, operational-related problems, or inadequate performance caused by site, installation or
environmental conditions beyond HearthStone’s control, including but not limited to nearby trees, rooftops,
buildings, wind, hills, mountains, inadequate or excessive venting, insufficient make up air, or negative air
pressure whether or not caused by mechanical systems such as furnaces, exhaust fans, clothes dryers, etc.

9. A defect in any part of the Stove if the Original Purchaser fails to comply with HearthStone’s or a Dealer’s
request to ship the part or the Stove to HearthStone or a Dealer, as the case may be.

THE WARRANTIES CONTAINED IN THIS DOCUMENT ARE EXCLUSIVE AND ARE GIVEN BY
HEARTHSTONE AND ACCEPTED BY THE ORIGINAL PURCHASER IN LIEU OF ALL OTHER EXPRESS
WARRANTIES AND ANY OBLIGATIONS, LIABILITIES, RIGHTS, CLAIMS, OR REMEDIES IN
CONTRACT OR TORT, WHETHER OR NOT ARISING FROM HEARTHSTONE’S NEGLIGENCE, ACTUAL
OR IMPUTED. ALL IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE GIVEN ONLY TO THE EXTENT REQUIRED BY
FEDERAL OR STATE LAW. EXCEPT AS OTHERWISE REQUIRED BY STATE LAW, UPON THE
EXPIRATION OF THE EXPRESS LIMITED WARRANTIES CONTAINED HEREIN, NO IMPLIED
WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, SHALL APPLY TO THE SUBJECT STOVE. SOME STATES DO NOT ALLOW

LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU.

THE WARRANTIES CONTAINED IN THIS DOCUMENT EXTEND ONLY TO THE ORIGINAL
PURCHASER OF THE STOVE WARRANTED HEREUNDER. THEY DO NOT EXTEND TO ANY
SUBSEQUENT OWNERS.

UNDER NO CIRCUMSTANCES SHALL HEARTHSTONE BE LIABLE TO THE ORIGINAL PURCHASER
OR ANY OTHER PERSON FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO DAMAGE TO PROPERTY OR PERSONAL INJURIES, WHETHER ARISING OUT OF
BREACH OF WARRANTY, TORT, OR OTHERWISE, EVEN IF HEARTHSTONE HAS BEEN APPRAISED
OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR

LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.

QUALIFYING FOR WARRANTY COVERAGE

To obtain performance of any obligation under this document, the Original Purchaser must, within the applicable
warranty time period, contact HearthStone, at the address listed in the Warranty Registration section below or at
[phone], or a Dealer for instructions regarding the return of defective parts for repair, the return of the

Woodstove for repair, or a Dealer service call. The Original Purchaser should refer to the Dealer network search

42

CHAMPLAIN DV CE

engine contained on HearthStone’s Web site (www.hearthstonestoves.com), or call HearthStone at [phone],
to find a Dealer nearest the Original Purchaser’s location.

REMEDY The remedy for any breach of the foregoing warranties will consist of repair or replacement, at

HearthStone’s option, of any covered defect in the Stove. When the Original Purchaser contacts HearthStone or a
Dealer, HearthStone or the Dealer, as the case may be, will instruct the Original Purchaser to either return the
defective part, or the entire Stove (if needed), with shipping prepaid, to HearthStone or a Dealer or allow a Dealer
to make a service call at the place where the Stove is located. In the event the Original Purchaser refuses to allow a
Dealer to make a service call, HearthStone or a Dealer, as the case may be, will request that the Original Owner
return the defective part, or the entire Stove (if needed), with shipping prepaid, to HearthStone or a Dealer.

Notwithstanding any other provision of this document, the Original Purchaser shall pay for any travel fees
and service charges related to a Dealer’s service call.

Parts: HearthStone will replace defective parts covered by the foregoing warranties at no charge.
Labor: Within the first (1st) year after the Purchase Date, HearthStone will pay for warranty labor performed by a

Dealer at HearthStone’s published labor rates in effect at the time the labor is performed. Thereafter, the Original
Purchaser is responsible for the cost of labor.
Shipping cost for parts: Within the first ninety (90) days after the Purchase Date, HearthStone will pay for the
shipping of Stove parts covered by any of the foregoing warranties to and from HearthStone or a Dealer, as the case
may be. Thereafter, the Original Purchaser is responsible for all shipping costs related to shipping Stove parts to
and from HearthStone or a Dealer, as the case may be.
Shipping cost for the Stove: Within the first (1st) year after the Purchase Date, if the Original Purchaser is
instructed to return the Stove to HearthStone or a Dealer for repair, HearthStone will pay fifty percent (50%) and
the Original Purchaser will pay fifty percent (50%) of the shipping costs related to shipping the Stove to and from
HearthStone or a Dealer, as the case may be. Thereafter, the Original Purchaser is responsible for one hundred
percent (100%) of all of the shipping costs related to shipping the Stove to and from HearthStone or a Dealer, as the
case may be. Notwithstanding any other provision of this document, in no event will HearthStone pay for any
Dealer fees or other fees for pick up or deliv ery of the Stove returned for repair; the Original Purchaser shall be
responsible for any such fees.

WARRANTY REGISTRATION

The Original Purchaser may send a completed and signed Warranty Registration Form, which is enclosed in the
Stove warranty packet, to the following address:

HearthStone Quality Home Heating Products, Inc.
Warranty Department
317 Stafford Avenue
Morrisville, VT 05661

NOTE: SENDING IN THE SIGNED WARRANTY REGISTRATION FORM IS NOT A CONDITION OF

WARRANTY COVERAGE OR HEARTHSTONE’S PERFORMANCE.

43