MODEL 6000TRSI-AUC
IS AUSTRALIAN GAS ASSOCIATION
APPROVED FOR NA TURAL GAS OR PROP ANE
AS A BALANCED FLUE HEA TER.
Refer to the appliance data plates for gas consumptions and pressures.
Installation of this appliance should only be carried
out by an authorized person in accordance with the
manufacturers instructions. All relevant codes and
regulations laid down by the gas fitting authorities,
municipal building regulations, electrical wiring regulations, and the requirements of the AGA Gas Installation Code must be observed.
This appliance and its components are tested and
safe when installed in accordance with this Installation Manual. Report to your dealer any parts damaged in shipment, specifically check glass condition. The gas logs and flue system components are
in separate packages. Read all instructions before
starting installation and follow these instructions
carefully during installation to ensure maximum benefit and safety . Failure to follow them will void your
warranty and may present a fire hazard.
The Heat & Glo warranty will be voided by , and Heat
& Glo disclaims any responsibility for the following
actions:
•Installation of any damaged heater or flue system component
•Modification of the heater or balanced flue system installation other than as instructed by Heat
& Glo.
•Improper positioning of the gas logs or the glass
door
•Installation and/or use of any component part
not manufactured or approved by Heat & Glo,
not withstanding any independent testing laboratory or other party approval of such component part or accessory .
IMPORTANT: Read all instructions carefully before starting installation.
Failure to follow these installation instructions may result in a possible fire
hazard and will void the warranty . Save this manual for future reference.
Heat & Glo, a brand of Hearth & Home Technologies, Inc.
20802 Kensington Blvd., Lakeville, MN 55044, USA
When planning a heater installation, it’s necessary
to determine:
• Where the unit is to be installed.
• The flue system configuration to be used.
• Gas supply piping.
• Electrical wiring.
• Framing and finishing details.
[
]
362
14-1/4
9-7/8
]
250[
GAS LINE
ACCESS
8
Ø
203[
38
]
965[
36-1/8
]
917[
2-3/8
[]
61
If the heater is to be installed on carpeting or tile, or on
any combustible material other than wood flooring, the
heater should be installed on a metal or wood panel
that extends the full width and depth of the heater .
The diagram (see Figure 1.2) shows space and clearance requirements for locating a heater within a room.
Rear Flue
1”MIN. (25mm)
Inches42
Millimeters1066
B
A
E
C
ABCDE
223853-3/476
55996513651930
D
3” (76.2mm)
Top Flue
Inches42
Millimeters
FIGURE 1.2 Heater Dimensions, Locations and Space Requirements
1” MIN. (25mm)
E
1/2” MIN. (12.5mm)
ABCDE
223650-15/1672
106655991412941829
B
D
C
Minimum Clearances from the Heater to
Combustible Materials
GlassBack ofSides ofT op of
FrontFloorHeaterHeaterHeaterCeiling
36 inches01/2 inch1/2 inch3-1/2 inches31 inches
(914 mm)(13 mm)(13 mm)(89 mm)(787 mm)
Clearance Requirements
The top, back, and sides of the heater are defined by standoffs.
The minimum clearance to a perpendicular wall extending past the face of the heater is
one inch (25 mm).
For 6000 Series Models, the back of the heater may be recessed 21-1/2 inches (546 mm)
into combustible construction.
Minimum Clearances from the Flue Pipe to Combustible Materials
For Hor izontal Sect ions
TopBottomSides
3 inches
(75mm)
1 inch
(25mm)
(25mm)
1 inch
For Vertic a l
Sections
1 inch
(25mm)
At Wall Firestops
TopBottomSides
2-1/2 in ches
(63.7mm)
1/2 inch
(13mm)
1 inch
(25mm)
For minimum clearances, see the direct flue termination clearance diagrams on page 7.
Framing can be built before or after the heater is set in
place. Framing should be positioned to accommodate
wall coverings and heater facing material. The diagram
below shows framing reference dimensions.
Framing should be constructed of
2 X 4 lumber or heavier.
B*
C
A
CAUTION: MEASURE HEA TER DIMENSIONS AND
VERIFY FRAMING METHODS AND W ALL COVERING DET AILS, BEFORE FRAMING CONSTRUCTION
BEGINS.
The framing
headers may rest
on the heater
standoffs.
WALL
STUD
86 mm
FIGURE 1.3 Framing Dimensions
E*
D*
76 mm
NON-COMBUSTIBLE ZONE
IS DEFINED BY 76MM ABOVE
THE ELBOW FOR THE ENTIRE
WIDTH AND DEPTH (BEHIND
THE FRONT HEADER) OF
THE FIREBOX.
ABC DE
42-1/8 in. 38-19/32 in. 22-1/16 in.26-7/8 in. 47-3/4 in.
(1070mm)(980mm)(560mm)(684mm) (1060mm)
* NOTE: Dimension B taken from finished
hearth frame. Dimensions D and E taken
from bottom of unit.
NOTES:1. All distances are measured vertically or horizontally along the wall to a point
in line with the nearest part of the terminal.
2. Prohibited area below electricity meter or fuse box extends to ground level.
3. See clause 5.13.6.6 for restrictions on a flue terminal under a roofed area.
4. See Appendix J, Figure J1(a) and J2(a) for clearances required from a flue
terminal to a LP Gas cylinder. A flue terminal is considered to be a source of ignition.
MINIMUM CLEARANCES REQUIRED FOR BALANCED FLUE TERMINALS
This model is approved to use DVP-Series flue pipe
components. A DVP-TRAP2 Termination Cap must be
used to terminate flue systems in a horizontal position.
A DVP-TVHW vertical Termination Cap must be used to
terminate flue systems in a vertical position.
Figures 1.7 through 1.14 show the flue systems approved for these models. Approved flue system components are labeled for identification. NO OTHER FLUESYSTEMS OR COMPONENTS MAY BE USED. Detailed installation instructions are included with each
flue termination kit and should be used in conjunction
with this manual.
VERTICAL FLUE RESTRICTOR
If the heater installation requires a vertical flue exceeding 4.5m above the unit with no horizontal flue or elbows a vertical flue restrictor must be installed (see
Figure 1.5).
RESTRICTOR
PLATE
FIGURE 1.5
WARNING: THIS GAS APPLIANCE AND FLUE ASSEMBL Y MUST BE FLUED DIRECTL Y TO THE OUT SIDE AND MUST NEVER BE A TTACHED T O A CHIMNEY SERVING A SEP ARA TE SOLID FUEL BURNING
APPLIANCE. EACH GAS APPLIANCE MUST USE A
SEPARATE FLUE SYSTEM-COMMON FLUE SYSTEMS ARE PROHIBITED.
CAUTION: UNDER NO CONDITION SHOULD COMBUSTIBLE MA TERIAL BE CLOSER THAN 3 INCHES
(2 1/2 INCHES AT WALL FIRESTOPS) FROM THE
TOP OF THE 8 INCH PIPE OR 1- INCH TO THE SIDES
AND THE BOTTOM FOR HORIZONT AL SECTIONS
OF THIS FLUE SYSTEM. VERTICAL SECTIONS OF
THIS SYSTEM REQUIRE A MINIMUM OF 1 INCH
CLEARANCE TO COMBUSTIBLE MA TERIALS ALL
AROUND THE 8 INCH PIPE.
For alternative installations, other than depicted, contact your dealer for further information.
Refer to Figure 1.4 for required clearances to flue terminals.
STRAIGHT UP VERTICAL FLUE SYSTEM
Figure 1.6 shows straight up vertical flue system approved for use on this model.
Figure 1.7 shows straight out horizontal flue systems
approved for use on this model.
HH
MIN. RUNMAX. RUN
13.1" (331mm)24" (610mm)
V H
1´ MIN. (0.30 M)2´ MAX. (0.61 M)
2´ MIN. (0.61 M)4´ MAX. (1.22 M)
3´ MIN. (0.91 M)6´ MAX. (1.83 M)
4´ MIN. (1.22 M)8´ MAX. (2.44 M)
24´ MAX. (7.32 M)8´ MAX. (2.44 M)
V
H
FIGURE 1.7 Straight Out Horizontal Flueing
ELBOWS
The flue systems installed on this gas heater may
also include one (1), two (2), or three (3) 90 - degree
elbow assemblies.
Figures 1.8 through 1.14 and their corresponding
tables show examples of flue configurations using
elbows. The relationships of vertical rise to horizontal run in flue configurations using elbows MUST be
strictly adhered to.
H
FIGURE 1.8 Flueing with One 90° Elbow
ONE (1) 90-DEGREE ELBOW
Figures 1.8 and 1.9 show an installation using one (1)
90-degree elbow. Dimension V is listed as MINIMUM
vertical dimensions and dimension H is listed as corresponding MAXIMUM horizontal dimensions.
TWO (2) 90-DEGREE ELBOWS
Figures 1.10 and 1.11 show examples of possible installations using two (2) 90-degree elbows. Dimension
V is listed as MINIMUM vertical dimensions, dimension H is listed as MAXIMUM beginning horizontal dimensions, and dimension H+H
is listed as correspond-
1
ing T OT AL MAXIMUM horizont al dimensions.
THREE (3) 90-DEGREE ELBOWS
Figures 1.12 through 1.14 show examples of possible
installations using three (3) 90-degree elbows. Dimensions V are listed MINIMUM first vertical dimensions
and dimensions H are listed as beginning MAXIMUM
horizontal dimensions. Dimensions H+H1 and H+H1+H
are listed as TOT AL MAXIMUM horizontal dimensions.
Dimensions V+V1 are listed as TOT AL MAXIMUM vertical dimensions.
1' MIN. (0.30 M)4' MAX. (1.22 M)
2' MIN. (0.61 M)8' MAX. (2.44 M)
3' MIN. (0.91 M)12' MAX. (3.66 M)
4' MIN. (1.22 M)16' MAX. (4.88 M)
V+H= 24’ MAX. (7.32 M)
NOTE: A 6-inch (152mm) section of straight pipe must
need to be attached to the fireplace before a 90o elbow.
H
FIGURE 1.9 Flueing with One 90° Elbow
H
1
V FT.)H (FT.)H+H1 (FT.)
1' MIN. (0.30 M)2' MAX. (0.61 M) 4' MAX. (1.22 M)
2' MIN. (0.61 M)2' MAX. (0.61 M) 8' MAX. (2.44 M)
3' MIN. (0.91 M)4' MAX. (1.22 M)12' MAX. (3.66 M)
4' MIN. (1.22 M)6' MAX. (1.83 M)16' MAX. (4.88 M)
20' MAX. (6.10 M)6' MAX. (1.83 M)16' MAX. (4.88 M)
V (FT.) H + H1 (FT.)
1' MIN. (0.30 M) 3' MAX. (0.91 M)
2' MIN. (0.61 M) 6' MAX. (1.83 M)
3' MIN. (0.91 M) 9' MAX. (2.74 M)
4' MIN. (1.22 M)12' MAX. (3.66 M)
V
1
H
V
1
H
1
NOTE: V + V1 + H + H1= 32' MAX. (9.75 M)
V (FT.) H + H1 (FT.)
1' MIN. (0.30 M) 3' MAX. (0.91 M)
2' MIN. (0.61 M) 6' MAX. (1.83 M)
3' MIN. (0.91 M)9 ' MAX. (2.74 M)
4' MIN. (1.22 M) 12' MAX. (3.66 M)
After determining which set of starting collars will be used
(top or rear), follow flueing instructions accordingly .
Flueing Out the Rear Flue
Remove the installed rear seal cap from the rear starting collars by cutting the strap at each end. (See Figure 1.15). Follow the flue configuration tables accordingly .
Remove the insulation from the REAR five inch flue, pull
the heat shield out from outside of the firebox.
WARNING: THE TOP HEAT SHIELD (IN-
!
SIDE THE FIREBOX) MUST REMAIN ATTACHED IF THE FLUE SYSTEM IS ATT ACHED TO THE REAR STARTING COLLARS. SEE FIGURE 14.
Flueing Out the Top Flue
Remove the two screws in the top flue collar seal cap
and remove the top flue collar seal cap and two pieces
of insulation inside the top two starting collars (See
Figure 1.15).
Remove the heat shield from inside the TOP five inch
flue from outside of the firebox.
WARNING: THE REAR FLUE COLLAR SEAL
!
CAP MUST REMAIN A TT ACHED TO THE REAR
FLUE COLLARS IF THE FLUE SYSTEM IS ATT ACHED TO THE TOP ST ARTING COLLARS.
Flueing Out Rear
HEAT
SHIELD
DISCARD
INSULATION
and
HEAT SHIELD
SEAL
CAP
Flueing Out Top
SEAL
CAP
INSULATION
DISCARD BOTH
PIECES and
HEAT SHIELD
HEAT
SHIELD
OUTER
WRAP
FIRST VENT
COMPONENT
FIBERGLASS
GASKET
Figure 1.16 Fiberglass Gasket
1. Attach the Flue Component to the Starting Collars
T o attach the first flue component to the starting collars
of the fireplace:
•Make sure that the heater gasket supplied with the
heater seals between the first flue component and
the outer heater wrap (see Figure 1.16).
•Slide the male end of the inner flue of the pipe section over the inner collar on the heater. At the same
time, slide the outer flue over the outer collar on the
heater. Push the flue section into the appliance collar until all the lances (see Figure 1.17) have
snapped in place. Tug slightly on the flue to confirm
that it has completely locked into place.
•The first 90° elbow installed in the flue system of a
rear flueing heater MUST BE in a vertical position.
WARNING: ENSURE THAT THE HEATER GASKET
SUPPLIED WITH THE HEATER SEALS BETWEEN
THE FIRST FLUE COMPONENT AND THE OUTER
HEA TER WRAP .
W ARNING
Fire Risk
Exhaust Fumes Risk
Impaired Performance of Appliance
• Overlap pipe slip sections at
least 1-1/2 inches (38.1mm).
• Use pilot holes for screws.
• Screws must not exceed one
inch long.
• Pipe may separate if not properly
joined.
2. Assembling Flue Component s
Insert the inner flue of section A into the flared inner flue
of section B.
Start the outer flue of section A over the outer flue of
section B (see Figure 1.18). Note: The end of the pipe
sections with the lances/tabs on it will face towards the
appliance.
CORRECT
Once both inner and outer flues are started, press section A onto section B firmly until all lances have snapped
into place. Check to make sure they have snapped together (see Figure 1.19) and the seams are not aligned
(see Figure 1.20). Tug slightly on section A to confirm it
has completely locked into place.
A
B
Figure 1.18Figure 1.19
INCORRECT
Note: Make sure that the seams are not aligned to
prevent unintentional disconnection.
Figure 1.20 Seams
NOTE: Make sure that seams are NOT aligned to
prevent unintentional disconnection.
For elbows that are changing the flue direction, two
screws minimum should be put in the outer flue at the
joint to prevent the elbow from rotating.
•Adjust the termination cap to its final exterior position on the building and interlock the flue sections.
WARNING: THE TERMINATION CAP
MUST BE POSITIONED SO THAT THE
!
ARROW IS POINTING UP .
•Use a high-temperature sealant gasket to seal between the pipe and exterior firestop.
CAUTION: FOLLOW THE REQUIREMENTS OF THE
AGA GAS INSTALLATION CODE FOR MINIMUM
HEIGHT REQUIREMENTS ABOVE THE ROOF .
T o seal the roof hole, and to divert rain and snow from
the flue system:
•Attach a flashing to the roof using nails, and use a
non-hardening mastic around the edges of the flashing base where it meets the roof.
1” (25mm)
7-1/2”
(192mm)
MINIMUM
FIGURE 1.27 Termination Cap
For Vertical T erminations - T o locate the flue and install
the flue sections:
•Locate and mark the flue center point on the underside of the roof, and drive a nail through the center
point.
•Make the outline of the roof hole around the center
point nail.
•Attach a storm collar over the flashing joint to form
a water-tight seal. Place non-hardening mastic
around the joint, between the storm collar and the
vertical pipe.
•Slide the termination cap over the end of the flue
pipe and rotate the pipe clockwise 1/4 turn.
•The size of the roof hole framing dimensions depend
on the pitch of the roof. There MUST BE a 1-inch (25
mm) clearance from the vertical flue pipe to combustible materials.
•Mark the roof hole accordingly .
•Cover the opening of the installed flue pipes.
•Cut and frame the roof hole.
•Use framing lumber the same size as the roof rafters
and install the frame securely . Flashing anchored to
the frame must withstand heavy winds.
•Continue to install concentric flue sections up through
the roof hole and up past the roof line until you reach
the appropriate distance above the roof.
The gas is introduced to the appliance on the left hand
side. See Figure 1.28.
After the gas pipe installation is complete, check carefully all gas connections for leaks with a commerciallyavailable, noncorrosive leak check solution. Be sure to
rinse off all leak check solution following testing. DO
NOT USE AN OPEN FLAME.
NOTE: THE GAS SUPPLY LINE SHOULD BE
PURGED OF ANY TRAPPED AIR PRIOR TO THE
FIRST FIRING OF THE UNIT .
Page 19
E. IGNITION SYSTEM WIRING
•This gas fireplace is equipped with an electronic ignition system which operates on a 6 volt system.
•This appliance requires 240 V AC to be wired to the
factory installed junction box. Check factory installed
power cord for damage before using.
W ARNING
Shock Risk
•Replace damaged wire with type
O
C rated wire.
105
•Wire must have high temperature
insulation.
PILOT
IGNITION MODULE
6VDC
CAUTION
Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper
and dangerous operation. Verify proper operation
after servicing.
NOTE: IF ANY OF THE ORIGINAL
WIRE AS SUPPLIED WITH THE
APPLIANCE MUST BE REPLACED, IT MUST BE REPLACED
WITH TYPE 105
BROWN
BLUE
BLUE
GREEN/YELLOW STRIPE
•
C RATED WIRE.
BLACK
BLACK
BROWN
BLUE
GREEN/YELLOW
STRIPE
TEMPERATURE
SENSOR SWITCH
BLOWER
BLACK
BLUE
BROWN
GREEN/YELLOW
VARIABLE
SPEED
CONTROL
BLACK
240VAC JUNCTION BOX
FIGURE 1.30
Blower Fan
This heater has a factory installed blower fan,
electrical junction boxes, variable speed rheostat control switch and temperature sensor
switch for the blower fan. These components
are located behind the lower door.
The factory installed power cord is attached
on the lower front right exterior side of the
heater. Figure 1.30 shows the blower fan,
switches, and blower fan wiring diagram. See
Figure 1.31 for wire connection detail.
Clearance to a mantelpiece is 12 inches (305mm). See
Figure 1.32.
305
279
254
229
NON-COMBUS TIBLE
BOARD
76
51
25
38
203
178
152
127
102
102
89
76
TOP FRONT EDGE
OF FIREPLACE
114
127
152
178
203
229
254
279
NOTE: ALL DIMENSIONS ARE
SHOWN IN MILLIMETERS.
IF JOINTS BETWEEN THE FINISHED WALLS AND
THE FIREPLACE SURROUND (TOP AND SIDES)
ARE SEALED, A 150° C. MINIMUM SEALANT
MA TERIAL MUST BE USED. THESE JOINTS ARE
NOT REQUIRED TO BE SEALED. ONLY NONCOMBUSTIBLE MATERIAL (USING 150° C.
MINIMUM ADHESIVE, IF NEEDED) CAN BE
APPLIED AS FACING TO THE FIREPLACE
SURROUND. SEE FIGURE 1.33.
The space heater must be tested and be operating according to manufacturers specifications prior to the installer leaving the site. Note: the tips of the flames
should never hit the top of the firebox after the unit has
warmed up. Please contact your dealer or a qualified
service person to replace injector or adjust valve.
2.0 OPERATING INSTRUCTIONS
This appliance is a balanced flue heater and is designed
to operate with all combustion air being siphoned from
the outside of the building and all exhaust gases expelled to the outside of the building.
WARNING: THIS UNIT IS NOT FOR USE WITH SOLID
FUEL.
Upon completing the gas line connection, a small
amount of air will be in the lines. When first lighting the
pilot light, it will take a few minutes for the lines to
purge themselves of this air. Once the purging is complete, the pilot and burner will light and operate as indicated in the Lighting Instructions.
Subsequent lightings of the appliance will not require
such purging.
Follow the Safety Information and Lighting Instructions
pages of this manual to light the appliance.
T o obtain proper operation, it is imperative that the pilot and main burner flame characteristics are steady ,
not lifting or floating. T ypically , the top 3/8 inch (9.5mm)
of the thermocouple should be engulfed in the pilot
flame. (See Figure 1.34).
Pilot Assembly
The control system for this model employs an electronic pilot ignition. It consists of a 6V gas control valve/
variable regulator, an electronic module, a thermocouple
and a remote control. The controls are located in the
lower compartment behind the lower door , and access
is gained by lifting the door up. See Figure 1.
WARNING: DO NOT CONNECT 220-240 V AC TO THE
GAS CONTROL V AL VE OR CONTROL WIRING SYSTEM OF THIS UNIT.
When lit for the first time, the appliance will emit a slight
odor for an hour or two. This is due to paint and lubricants used in the manufacturing process. Additionally ,
for the first few minutes after each lighting, vapor may
condense and fog the glass and the flames may be
blue. After a few minutes this moisture will disappear
and within 15-30 minutes the flames should become
yellow.
The heater may produce a noise, caused from metal
expansion and contraction as it heats up and cools
down. This noise is similar to one that a furnace or heat
duct may produce and does not affect the operation or
longevity of the heater.
FIGURE 1.34
Follow TROUBLESHOOTING section for adjusting the
appliance to operate properly .
•THIS APPLIANCE MA Y EXHIBIT A SLIGHT CARBON DEPOSITION.
•DO NOT PLACE ARTICLES ON OR AGAINST THIS
APPLIANCE.
•DO NOT USE OR STORE FLAMMABLE MA TERIALS NEAR THIS APPLIANCE.
•DO NOT SPRA Y AEROSOLS IN THE VICINITY OF
THIS APPLIANCE WHILE IT IS IN OPERA TION.
•THE DRESS GUARD IS FITTED TO THIS APPLIANCE TO REDUCE THE RISK OF FIRE OR INJURY
FROM BURNS AND NO P ART OF IT SHOULD BE
PERMANENTL Y REMOVED. FOR PROTECTION
OF YOUNG CHILDREN OR THE INFIRM, A SECONDARY GUARD IS REQUIRED.
•THE DRESS GUARD MUST BE IN PLACE AND
SEALED AND THE FIXED MESH TRIM ASSEMBLY MUST BE IN PLACE ON THE HEATER BEFORE THE UNIT CAN BE PLACED INTO SAFE OPERA TION.
•DO NOT USE THIS APPLIANCE IF ANY PART
HAS BEEN UNDER WA TER. IMMEDIA TEL Y CALL
A QUALIFIED SERVICE TECHNICIAN TO INSPECT
THE UNIT AND TO REPLACE ANY PART OF THE
CONTROL SYSTEM AND ANY GAS CONTROL
WHICH HAS BEEN UNDERW ATER.
•DO NOT OPERA TE THIS APPLIANCE WITH THE
GLASS DOOR REMOVED, CRACKED, OR BROKEN. REPLACEMENT OF THE GLASS DOOR
SHOULD BE DONE BY A LICENSED OR QUALIFIED PERSON. DO NOT STRIKE OR SLAM THE
GLASS DOOR.
•THE GLASS DOOR ASSEMBL Y SHALL ONL Y BE
REPLACED AS A COMPLETE UNIT AS SUPPLIED
BY THE GAS HEA TER MANUFACTURER. NO SUBSTITUTE MA TERIALS MA Y BE USED.
Follow SAFETY INFORMATION and LIGHTING IN-
STRUCTIONS to light the appliance.
By design, the flame pattern will not be identical from
unit to unit. Additionally , flame p attern may vary depending on installation type and weather conditions.
NOTE: THE TIPS OF THE FLAMES SHOULD NEVER
HIT THE TOP OF THE FIREBOX.
These gas models have remote control valve which allow you to increase or decrease the height of the main
burner flames. Push the button to increase the flame
height and the
button to decrease the flame height.
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing prop-
erty damage, personal injury or loss of life.
A. This appliance is equipped with
an electronic ignition system
which automatically lights the
burner. Do
burner by hand.
B. BEFORE LIGHTING, smell all
around the appliance area for
gas. Be sure to smell next to the
floor because some gas is
heavier than air and will settle on
the floor.
WHAT T O DO IF YOU SMELL GAS
• Do not try to light any appliance.
not try to light the
WARNING:
DO NOT CONNECT 220/240
V AC TO THE CONTROL V AL VE.
Improper installation, adjustment,
alteration, service or maintenance
can cause injury or property damage. Refer to the owner's information manual provided with this appliance.
This appliance needs fresh air for
safe operation and must be installed so there are provisions for
adequate combustion and ventilation air.
If not installed, operated, and maintained in accordance with the
manufacturer's instructions, this
product could expose you to substances in fuel or fuel combustion.
Keep burner and control compartment clean. See installation and
operating instructions accompanying appliance.
• Do not touch any electric switch;
do not use any phone in your building.
• Immediately call your gas supplier
from a neighbor's phone. Follow
the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Do not use this appliance if any
part has been under water. Immediately call a qualified service technician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.
CAUTION:
Hot while in operation. Do not
touch. Keep children, clothing, furniture, gasoline and other liquids
having flammable vapors away.
Do not operate the appliance with
panel(s) removed, cracked or broken. Replacement of the panel(s)
should be done by a licensed or
qualified service person.
NOT FOR USE
WITH SOLID FUEL
For use with natural, propane and
butane gases.
LIGHTING
INSTRUCTIONS
1. This gas fireplace is equipped with an
ignition device which automatically
lights the burner. Do
burner by hand.
GAS
VALVE
2. Wait five (5) minutes to clear out any
gas. Then smell for gas, including near
the floor. If you smell gas, STOP! Follow "B" in the Safety Information located
on the left side of this label. If you don't
smell gas, go to next step.
3. To light the burner, simultaneously
press the star and up
tons on the remote control until a short
acoustic signal confirms the start sequence has begun.
4. If the gas fireplace will not operate,
check the batteries then follow the
instructions “To Turn Off Gas to Appliance” and call your service technician or gas supplier.
In the event of a power interruption during operation, either push the OFF button on the remote
control or open access door and push the switch
to OFF (as shown in Figure 39) to shut off
manually . The switch must be returned to the ON
position prior to operation once power is restored.
SWITCH IS SHOWN
IN "ON" POSITION
Figure 2.2
C. FAN OPERA TION
The accessory fan is wired in series with a speed control switch and a temperature sensor switch. Set the
speed control to an "ON" position and light the heater.
The temperature sensor switch will automatically start
the fan when the switch warms up—and stop the fan
when it cools down. Y ou can manually stop the fan by
turning the speed control switch to "OFF". See Figure
1. HEA TER SERVICING: Frequency of heater servicing will depend upon use and type of installation.
2. IMPORTANT: TURN OFF GAS BEFORE SERVIC-
ING APPLIANCE. IT IS RECOMMENDED THA T A
COMPETENT SERVICE TECHNICIAN PERFORM
SERVICE CHECK-UPS AT THE BEGINNING OF
EACH HEA TING SEASON.
3. The appliance and flue system should be inspected
before initial use and at least annually by a qualified
field service person.
4. Inspect the external flue cap on a regular basis to
make sure that no debris is interfering with the air
flow.
5. Keep the control compartment, logs, and burner area
surrounding the logs clean by vacuuming or brushing at least twice a year.
CAUTION: THE LOGS GET VERY HOT - HANDLE
ONLY WHEN COOL.
WARNING: DO NOT USE ABRASIVE CLEANERS ON
THE GLASS DOOR ASSEMBL Y. DO NOT ATTEMPT
TO CLEAN THE GLASS DOOR WHEN IT IS HOT .
mocouple should be engulfed in the pilot flame (See
Figure 3.1).
FIGURE 3.1
6. The glass door should be cleaned using a household glass cleaner. DO NOT handle or attempt to
clean the glass when it is HOT.
7. Visually inspect the flexible power supply cord; if
damaged, contact the service agent for a special
replacement cord assembly .
8. In order to properly clean the burner and pilot assembly , turn off the gas to the unit and remove the
logs exposing the burner and pilot assembly . Clean
all foreign materials from top of burner. Check to
make sure that the burner orifice is clean.
Visually inspect the pilot periodically. Brush or blow
away any dust or linen accumulations. If the pilot orifice is plugged, disassembly may be required to remove any foreign materials from the orifice or tubing.
When the appliance is put back in service, check burner
flame patterns. Flames should be steady , not floating.
T o obtain proper operation, it is imperative that the pilot
and main burner flame characteristics are steady , not
lifting or floating. T ypically , the top 3/8 inch of the ther-
• Lift the lower door up and out to access the gas con-
trols.
B.Trim Door and Glass Door
• Lift the front trim door up and out away from the ap-
pliance side surrounds. Replace the door when servicing is complete.
• Noting carefully how the brackets fit on the glass,
release the two spring latches at the top and two at
the bottom of the glass door. Carefully lif t the glass
up and out away from the appliance. See Figure 3.2.
2. PILOT ASSEMBL Y/IGNITION SYSTEM
•Remove the log set, log grate and burner assembly.
•Disconnect the gas supply tube from the underside
of the pilot burner.
•Disconnect the ignition cable.
•Disconnect the attachment nut from the underside
of the thermocouple. The thermocouple can then be
separated from the pilot bracket.
•Unscrew the pilot assembly bracket and remove.
C. PARTS REPLACEMENT
1. FAN/SWITCHES
•Unplug the fan wires from the junction box wires by
pulling the male and female connectors apart and
slide the fan out the front of the lower controls compartment.
GLASS DOOR
ASSEMBLY
FIGURE 3.2
B. REMOVAL OF COMPONENTS
FOR SERVICE
1. BURNER
•Release the screws at the base of the log grate and
carefully lift up and remove the logs and log grate.
•Remove the base pan.
•Unscrew the brackets at both ends of the burner and
the top two screws locating the pilot bracket (see
Figure 3.3). Slide the burner away from the burner
orifice.
PILOT BRACKET
RETAINING SCREWS
•Disconnect the wires from the fan speed control
switch, pull off the knob, and remove the nut holding
the speed control to the bracket.
•Disconnect the wires from the fan temperature sensor switch and remove the nut holding the switch
bracket onto the bottom of the firebox.
2. GLASS P ANEL
•To replace the glass door, place the bottom edge
into the lower holders, push glass against unit and
secure the two spring latches at the top and bottom.
D. ADJUSTMENTS AND
REPLACEMENT PARTS
Adjustments and replacement parts for this appliance
should only be done by a qualified service person. A
wiring diagram for the appliance is shown in SECTION
Logs1. Inspect for broken, damaged, or missing logs. Replace as necessary.
Firebox
Burner Ignition and
Operation
1. Inspect for scratches, dents or other damage and repair as necessary.
2. Verify no obstructions to airflow .
3. Veri fy maintenance of proper clearance to combustible household objects.
1. Inspect gasket seal and its condition.
2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to
heat.
3. Confirm there is no damage to glass or glass frame. Replace as necessary.
4. Verify that latches engage properly, clip studs are not stripped, and glass attachment
components are intact and operating properly. Replace as necessary.
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot
be removed.
1. Vacuum and wipe out dust, cobwebs, debris or pet hai r. Use caution when cleaning these
areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided.
2. Remove any foreign objects.
3. Veri fy unobstructed air circulation.
2. Verify correct log placement and no flame impingement causing sooting. Correct as
necessary.
1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as
necessary.
2. Replace gas fireplace if firebox has been perforated.
1. Verify burner i s properly secured and aligned with pilot or igniter.
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if
necessary.
3. Replace ember materials with new dime-size and shape pieces. Do not block ports or
obstruct lighting paths.
4. Check for smooth lighti ng and ignition carryover to all ports. Verify there is no ignition delay.
5. Inspect for lifting or other flame problems.
6. Inspect orifice for soot, dirt or corrosion.
7. Veri fy manifold and i nlet pressures. Adjust regulator as required.
8. Inspect pilot flame strength. Clean or replace orifice as necessary.
9. Inspect thermocouple for soot, corrosion and deterioration. Clean with emery cloth or
replace as required.
Flueing1. Inspect venting for blockage or obstruction such as bi rd nests, leaves, etc.
2. Confirm that termination cap remains clear and unobstructed by plants, etc.
3. Veri fy that termi nation cap clearance to subsequent construction (bui lding additions, decks,
fences or sheds) has been maintained.
4. Inspect for corrosion or separation.
5. Verify weather stripping, sealing and flashing remai ns intact.
Remote controls
1. Verify operation of remote.
2. Replace batteries in remote transmitters and battery-powered receivers.
With proper installation and maintenance, your new Gas Fireplace should provide years of trouble-free service. If
you do experience a problem, refer to the Troubleshooting Guide below. This guide will assist a qualified service
person in the diagnosis of problems and the corrective action to be taken.
Electronic Ignition System
SymptomP ossible C a usesCo r re c tiv e Ac tio ns
1. No transmission, motor does
not turn.
2. No igni tion. No tone.a. ReceiverReplace receiver and reprogram code.
3. No igni tion; one 5 seconds
continuous tone (7 sho r t s
beeps might be heard prior to
the 5 seconds tone).
4. No pilot flame and control
continue s to spark.
5. Pi lot i s lit a nd c ontro l
continue s to spark. Valve shuts
off after 10 to30 seconds.
Valve operates manually.
6. Pilot is lit, sp arking stops if
a flame is present. Valve shuts
off afte r 10 to 60 s eco nds .
Valve does not work manually.
7. 3 short beeps while the
moto r turns.
8. Pilot flame lights but there is
no main gas flow.
9. Pi lo t s p arks , b ut p ilot will not
light.
a. Receive r must learn new
code.
a. ON/OFF switch is in OFF
position.
b. Loose wire.Secure wire.
c. Receiver.Replace recei ver and reprogram.
d. Bent pi ns on 8 wire
connector.
e. Valve.Replace valve.
a. Air in the pilot supply line.Purge the line or start ignition several times.
b. Thermoco uple circuit wired
incorrectly .
c. No spark at pi lot burnerCheck spark gap, check wiring connection. Check for spark
d. Valve.Replace valve. D o not ove r tighten.
e. Over tightened
ther mo co uple i nt err upter.
f. Recei ver.Replace recei ver and reprogram code.
a. Receiver.Replace receiver and reprogram code.
a. The r m o co up le.Repla c e the rm oc o uple .
b. Low inlet pressure to valve. C o nfirm sufficient inlet pressure to the valve. Adjust or
c. Valve.Replace valve and the thermocouple i nterrupter.
a. Batteries are low.Replace batteries - quality alkaline recommended.
a. Manual ove rride know (i f
equipped) is in MAN
position.
b. Valve turned don to pilot
flow.
c. Low inlet pressure to valve. C onfirm sufficient inlet pressure to the valve. Adjust or
a. Correct gas supply.Verify that incoming gas line ball valve is “open”. Veri fy that
b. Ignitor gap is too large.Veri fy that spark gap from ignitor to pi lot hood is .43 cm.
c. Module is not g rounded.Verify module is securely grounded to metal chassis of
Press and hold the receiver’s reset button until you hear 2
acoustic signals. After the second longer acous tic signal,
release the reset button and within the subsequent 20
seconds, press the down arrow on the remote handset until
you hear an additional long a coustic signal confirming the
new cod e is s et.
Push s witch to ON posi tion.
Strai ghten pins on 8 wire connector.
Check polarity of the thermocouple wires.
in location along cable.
Replace valve and thermocouple interrupter.
repla ce inlet regulato r i f nec e s s a ry.
WARNING: Creating an electrical short between the
batteries/battery box and metal parts of the appliance may
render the receiver inoperable.
Turn Manual override know to ON position.
Turn flame to hi gh fire by pressing up button on remote
handset.
repla ce inlet regulato r i f nec e s s a ry.
inlet p ressure rea di ng is within ac ce p t able limits , inle t
pressure must not exceed 50 mbar.
b. Improper venturi setting. Ad just the air shutter at the ba se of the burner.
c. Debris around venturi.Inspect the openi ng at the base of the burner. It is i mperative that NO
11. Flame burns blue
and li fts off burner.
a. Insufficient oxygen
being suppli ed.
Ad just the log s et so that the fla me doe s not i mpi nge on i t.
material be placed in this opening.
1. Check to make sure flue cap is installed properly and free of debris.
Make sure that flue system points are tight and have no leaks.
2. Check to make sure that no material has been placed in the opening at
the burner base or in the area of the air holes in the center of the base
pan beneath the burne.
3. Be sure glass is tighened properly on unit, particularly on top corners.
HEAT & GLO, a brand of Hearth & Home Technologies Inc.
In order to presumptively establish the dates to which your HEAT & GLO Limited 10 Year Warranty runs, you must
mail the completed warranty card to HEAT & GLO, a brand of Hearth & Home Technologies Inc., 20802 Kensington
Boulevard, Lakeville, MN 55044, within 60 days of the date of fireplace installation. If you fail to do so, you may be
required to prove the date of installation before warranty work can be performed.
The warranty exclusions and limitations of liability are effective upon installation of the fireplace.
Subject to the conditions set forth herein, HEAT & GLO, a brand of Hearth & Home Technologies Inc. ("HEAT &
GLO") extends the following warranty with respect to HEAT & GLO, a brand of Hearth & Home Technologies Inc..
If HEAT & GLO is reasonably satisfied that any part or portion of the fireplace covered by this Limited Warranty is
defective in material or workmanship under normal use and service as described in the Operating Instructions,
HEAT & GLO will take the following actions:
1. If the defect is reported during the first year from the date of installation (stainless steel burners and fiber logs
are covered for 3 years), HEAT & GLO will replace or repair the defective components at its sole expense. The
decision whether to replace a component shall be made at HEAT & GLO's sole discretion. This Limited Warranty
does not cover components broken during shipping, misuse or careless handling. HEAT & GLO shall be not
responsible for any indirect, incidental, or consequential damages or for any costs other than those incurred by
HEAT & GLO to repair or replace the defective component. If components (including flueing) other than factory
approved components are used, all warranty and liability on the fireplace is voided. Defects reported after the
first year will not be covered by warranty unless they fall within the purview of paragraph 2 or 3 below.
2. If the following defects are reported during the second year after the date of installation, HEAT & GLO will supply
replacement parts at the current wholesale price: defective electrical or manual components, optional
components or accessories, and glass panels (not including glass panels broken during misuse or careless
handling). HEAT & GLO shall not be responsible for any labor, transportation or other costs. Furthermore, it shall
not be liable for any indirect, incidental or consequential damages.
3. HEAT & GLO will replace or repair a defective firebox or heat exchanger, at any time during the 10 years from
the date of installation. The decision whether to replace the defective component shall be made at HEAT & GLO's
sole discretion. HEAT & GLO shall not be responsible for any indirect, incidental or consequential damages or
for any costs other than those incurred by HEAT & GLO to repair or replace the defective component.
This Limited Warranty is the exclusive remedy available to you. If HEAT & GLO cannot effectively resolve a warranty
problem in an expedient and cost-effective manner, it can discharge its entire warranty liability by refunding the price
of the product to you.
Products made by other manufacturers, whether sold with the fireplace or added thereafter, are NOT covered by this
Limited Warranty. The use of other unauthorized components will make this warranty null and void. This Limited
Warranty will also be void if the appliance is not installed by a qualified installer in accordance with the Installation
Instructions. Furthermore, the Limited Warranty will be void if the fireplace is not operated, at all times, according
to the Operating Instructions furnished with the fireplace. Any service work must be performed by authorized service
representatives.
EXCEPT TO THE EXTENT PROVIDED BY LAW, NO OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THE
FIREPLACE PRODUCT. In States that do not allow limitations on how long an implied warranty lasts, or do not allow
exclusion of indirect damages, those limitations or exclusions may not apply to you. You may also have additional
rights not covered in this Limited Warranty.
HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifications
and prices. It also reserves the right to discontinue styles and products.