Hearth and Home Technologies 6000TRS-CE User Manual

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Model:

6000TRS-CE

WARNING: IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT

FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

- Do not store or use petrol or other flammable vapors and liquids in the vicinity of this or any other appliance.

- What to do if you smell gas

• Do not try to light any appliance.

• Do not touch any electrical switch.

• Do not use any phone in your building.

• Immediately call your gas supplier from

a neighbor's phone. Follow the gas supplier’s instructions

• If you cannot reach your gas supplier,

call the fire department.

- Installation and service must be performed by a qualified installer or competent person.

Installers Guide

0087

READ THIS MANUAL BEFORE INSTALLING OR OPERA TING THIS APPLIANCE. THIS INSTALLERS GUIDE MUST BE LEFT WITH APPLIANCE FOR FUTURE REFERENCE.

WARNING: IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE CAN CAUSE INJURY OR PROPERTY DAMAGE. REFER TO THIS MANUAL. FOR ASSISTANCE OR ADDITIONAL INFORMATION CONSULT A QUALIFIED INSTALLER OR COMPETENT PERSON.

These instructions are only valid if the following country symbol is on the appliance. If this symbol is not present on the appliance, it is necessary to refer to the technical instructions which will provide the necessary information concerning the modification of the appliance to the conditions of use for the country.

These instructions are valid for the following countries: GB, IE

This product is covered by one or more of the following patents: (United States) 4,112,913; 4,408,594; 4,422,426; 4,424,792; 4,520,791; 4,793,322; 4,852,548; 4,875,464; 5,000,162; 5,016,609; 5,076,254 5,191,877; 5,218,953; 5,328,356; 5,429,495; 5,452,708; 5,542,407; 5,613,487; (Australia) 543790; 586383; (Canada) 1,123,296; 1,297,746; 2,195,264; (Mexico) 97-0457; (New Zealand) 200265; or other U.S. and foreign patents pending.

Please contact your Heat & Glo dealer with any questions or concerns. For the number of your nearest Heat & Glo dealer, please visit www .heatnglo.com.

2049-900H 10/06

SAFETY AND WARNING INFORMATION

READ and UNDERSTAND all instructions carefully before starting the installation. FAILURE TO FOLLOW these installation instructions may result in a possible fire

hazard and will void the warranty. Prior to the first firing of the fireplace, READ the Using Your Fireplace section of the

Users Guide.

DO NOT USE this appliance if any part has been under water. Immediately CALL a

qualified service technician to inspect the unit and to replace any part of the control system and any gas control which has been under water.

THIS UNIT IS NOT FOR USE WITH SOLID FUEL.

Installation and repair should be PERFORMED by a qualified service person. The

appliance and flue system should be INSPECTED before initial use and at least annually by a professional service person.

Always KEEP the appliance clear and free from combustible materials, petrol, and

other flammable vapors and liquids. NEVER OBSTRUCT the flow of combustion and ventilation air. Keep the front of the

appliance CLEAR of all obstacles and materials for servicing and proper operations. Due to the high temperature, the appliance should be LOCATED out of traffic areas

and away from furniture and draperies. Clothing or flammable material SHOULD NOT BE PLACED on or near the appliance.

Children and adults should be ALERTED to the hazards of high surface temperature

and should STAY AWAY to avoid burns or clothing ignition. Young children should be CAREFULL Y SUPERVISED when they are in the same room as the appliance.

These units MUST use one of the fluing systems described in the Installing the Fireplace

section of the Installers Guide. NO OTHER flue systems or components MAY BE USED. This gas appliance and flue assembly MUST be vented directly to the outside and

MUST NEVER be attached to a chimney serving a separate solid fuel burning appliance. Each gas appliance MUST USE a separate flue system. Common flue systems are PROHIBITED.

INSPECT the external terminal cap on a regular basis to make sure that no debris is

interfering with the air flow. The glass door assembly MUST be in place and sealed, and the trim door assembly

MUST be in place on the appliance before the unit can be placed into safe operation. DO NOT OPERATE this appliance with the glass door removed, cracked, or broken.

Replacement of the glass door should be performed by a licensed or qualified service person. DO NOT strike or slam the glass door.

The glass door assembly SHALL ONLY be replaced as a complete unit, as supplied

by the gas appliance manufacturer. NO SUBSTITUTE material may be used. DO NOT USE abrasive cleaners on the glass door assembly. DO NOT ATTEMPT to

clean the glass door when it is hot. Turn off the gas before servicing this appliance. It is recommended that a qualified

service technician perform an appliance check-up at the beginning of each heating season.

Any safety screen or guard removed for servicing must be replaced before operating

this appliance.

This appliance is intended for use on a gas installation with a governed meter.

Safety and Warning Information .................................. 2

Service Parts List ......................................................... 4

Section 1: Approvals and Regulations ....................... 7

Appliance Certification ................................................ 7

Installation Regulations ............................................... 7

Section 2: Getting Started ........................................... 8

Introducing the Heat & Glo Gas Fireplaces................. 8

Pre-installation Preparation......................................... 8

Section 3: Installing the Fireplace ............................ 10

Step 1 Locating the Fireplace................................. 10

Step 2 Framing the Fireplace ..................................1 1

Step 3 Installing the Flue System ........................... 12

A. Flue System Approvals ........................... 12

Table of Contents

B. Installing Flue Components..................... 20

C. Flue Termination ..................................... 24

Step 4 Positioning, Leveling and

Securing the Fireplace ................................ 29

Step 5 The Gas Control Systems........................... 29

Step 6 The Gas Supply Line................................... 30

Step 7 Gas Pressure Requirements ...................... 31

Step 8 Wiring the Fireplace .................................... 31

Step 9 Finishing ...................................................... 32

Step 10

Step 1 1 Before Lighting the Fireplace....................... 37

Step 12 Lighting the Fireplace .................................. 37

Installing Trim, Logs & Ember Material.........

Installing the T rim ........................................ 33

Positioning the Logs .................................... 34

Placing the Ember Material ......................... 36

After the Installation ..................................... 37

Section 4: Maintaining and Servicing

Your Fireplace .......................................... 38

Section 5: Troubleshooting....................................... 40

Î = Contains updated information.

Service Parts

6000TRS-CE

(NG , LP) Exploded Parts Diagram

Beginning Manufacturing Date: 1/04 Ending Manufacturing Date: ______

9 Log Set Assembly

Part number list on following page.

(NG) Service Parts List

IMPORT ANT: THIS IS DATED INFORMATION. The most current information is located on your dealers VIP site. When

ordering, supply serial and model numbers to ensure correct service parts.

ITEM PARTS SERIAL # PART NUMBER

1 Junction Box 546-250A 2 B urner N G 2049-010 3 Glass Door Assembly GLA-6TRXI 4 Log Grate 2049-020 5 Bas e Re f ra c to r y 2049-102 6 Hood SRV60 - 1 43 - BK 7 Door Assembly 392-180A 8 To p Louver A ssem bly 392-182A 9 Log Set Assembly LOGS-6TRSCE

10 Log 1 SRV2049-700

11 Log 2 SRV2049-701

6000TRS-CE

12 Log 3 SRV385-723 13 Log 4 SRV385-721 14 Log 5 SRV385-722 15 Sur r ound 2026-108

Refractory Kit BRICK-6000-FB 16 Back Wall Refractory SRV2027-730 17 Left Wall Refractory SRV2027-731 18 Right Wall Refractory SRV2027-732 19 Insulation Board 385-401 20 Exhaust Baffle 2049-101

Flue Gasket 2025-114

Pilot Orifice NG 529- 512

Insulation Mineral Wool 050-721

ACCESSORIES

Extended Vertical Baffle Kit BAF-VERT

Wall Switch Kit, Off-white WSK-21

Wall Switch Kit, White WSK-21-W

Conversion Kit NG NGK-6TRS-CE

Conversion Kit LP LPK-6TRS-CE

Conversion Ki t Butane BGK-6TRS-CE

Also see following page for St anding Pilot valve assembly service part numbers.

Service Parts

6000TRS-CE

Standing Pilot

Valve Assembly

(NG) Exploded Parts Diagram

1 2

3 4 5

Beginning Manufacturing Date: 1-04

Ending Manufacturing Date: ______

ITEM DESCRIPTION SERIAL # PART NUMBER

1Pilot Assembly NG 529-540A 2 Pilot Bracket 2049-105 3 Orifice NG (#33) 582-833 4 30.5 cm Flex 383-302A 5 Burne r Neck Gasket 438-407 6 Valve Plate Gasket 385-402 7 Valve Bracket 2049-108 8 F le x A ssemb ly 302-330A

9Wire Assembly 049-552A

10 ON/Off Rocker Switch 060-521A

11 Piezo Ignitor 219-513 12 Control Panel 2049-109 13 S.I.T. Valve NG 060-524

Appliance Certification

The Heat & Glo fireplace models discussed in this Installers Guide have been tested to certification standards and listed by the applicable laboratories.

CERTIFICATION

MODEL LABORATORY TYPE STANDARD

6000TRS-CE

Installation Regulations

Before installation check that local distribution conditions, nature of gas and pressure, and adjustment of the appliance are compatible.

This appliance must be installed with the rules in force, and used only in a sufficiently ventilated space. Consult instructions before installation and use of this appliance.

Advantica Gas Fireplace 90/396/EEC

Approvals and Regulations

Introducing the Heat & Glo Gas Fireplaces

Heat & Glo direct flue gas fireplaces are designed to operate with all combustion air siphoned from outside of the building and all exhaust gases expelled to the outside.

The information contained in this Installers Guide, unless noted otherwise, applies to all models and gas control systems.

Getting Started

Pre-installation Preparation

Gas fireplace diagrams, including the dimensions, are shown in this section.

This gas fireplace and its components are tested and safe when installed in accordance with this Installers Guide. Report to your dealer any parts damaged in shipment, particularly the condition of the glass. Do

not install any unit with damaged, incomplete, or substitute parts.

The flue system components and trim doors are shipped in separate packages. The gas logs are packaged separately and must be field installed.

Read all of the instructions before starting the installation. Follow these instructions carefully during the installation to ensure maximum safety and benefit. Failure to follow these instructions will void the owner’s warranty and may present a fire hazard.

The Heat & Glo Fireplace Products, Inc. Warranty will be voided by , and Heat & Glo Fireplace Products, Inc. disclaims any responsibility for, the following actions:

• Installation of any damaged fireplace or flue system component.

• Modification of the fireplace or direct flue system.

• Installation other than as instructed by Heat & Glo Fireplace Products, Inc.

• Improper positioning of the gas logs or the glass door.

• Installation and/or use of any component part not manufactured and approved by Heat & Glo Fireplace Products, Inc., not withstanding any independent testing laboratory or other party approval of such component part or accessory.

ANY SUCH ACTION MAY POSSIBLY CAUSE A FIRE HAZARD.

When planning a fireplace installation, it’s necessary to determine:

• Where the unit is to be installed.

• The flue system configuration to be used.

• Gas supply piping.

• Electrical wiring.

• Framing and finishing details.

• Whether optional accessories—devices such as a fan, wall switch, or

remote control—are desired. If the fireplace is to be installed on carpeting or tile, or on any combustible material other than wood flooring, the fireplace should be installed on a metal or wood panel that extends the full width and depth of the fireplace.

28-3/8”

(72.1 cm)

14-1/4”

(36.2 cm)

Ø8”

(20.3 cm)

41-7/8”

(106.4 cm)

(68.6 cm)

GAS LINE

ACCESS

FIBER PAD

27”

(17.5 cm)

CERAMIC

6-7/8”

(53.3 cm)

(91.8 cm)

2-3/8”

(6.0 cm)

21”

36-1/8”

31-5/8”

(80.3 cm)

41”

(104.1 cm)

TOP STANDOFFS

HOOD

11-5/8”

(29.7 cm)

18-3/4”

(47.6 cm)

(6.4 cm)

2-1/2”

21-1/2”

(54.7 cm)

(20.3 cm)

5”

(12.7 cm)

Ø8”

(96.5 cm)

ELECTRICAL

ACCESS

COLLARS

VENT

38”

RATING PLATE/LABELS

GAS

ACCESS

GAS

CONTROLS

Figure 1. Diagram of the 6000TRS-CE

ELECTRICAL

ACCESS

Installing the Fireplace

Step 1 Locating the Fireplace

The diagram below shows space and clearance requirements for locating a fireplace within a room.

1”MIN. (2.54cmm)

NOTE:

Dimensions are shown with the sides, back and/or corners of the unit touching the wall.

AB CDE

106.6cm 55.9cm 100.3cm 143.5cm 203.2cm

20”

(50.8cm)

Figure 2. Fireplace Dimensions, Locations, and

Space Requirements

Clearance Requirements

The top and back of the fireplace are defined by stand-offs.

The minimum clearance to a perpendicular wall extending past the face of the fireplace is 7.62cm.

The back of the fireplaces may be recessed into combustible construction (see Figure 3).

MODEL: 6000TRS-CE RECESSED DEPTH: 54.6cm

Minimum Clearances from the Fireplace to Combustible Materials

Glass Front

91.4cm 0 1.3cm 1.3cm 8.9cm 79cm

Minimum Clearances from the Flue Pipe to Combustible Materials

For Horizontal Sections

Top Bottom Sides Top Bottom Sides

Floor

Back of

Fireplace

Sides of Fireplace

For Vertical

Sections

Top of

Fireplace

At Wall Firestops

Ceiling

7.6cm 2.54 cm 2.54 cm 2.54 cm 6.4 cm 1.3 cm 2.54 cm

Figure 3. Minimum Clearances

Step 2 Framing the Fireplace

Fireplace framing can be built before or after the fireplace is set in place. Framing should be positioned to accommodate wall coverings and fireplace facing material. The diagram below shows framing reference dimensions.

CAUTION

WALL STUD

MEASURE FIREPLACE DIMENSIONS, AND VERIFY FRAMING METHODS AND WALL COVERING DETAILS, BEFORE FRAMING CONSTRUCTION BEGINS.

The framing headers may rest on the heater stand-offs.

Framing should be constructed of 2 X 4 lumber or heavier.

7.6cm

8.6cm

NON-COMBUSTIBLE ZONE IS DEFINED BY 7.6CM ABOVE THE ELBOW FOR THE ENTIRE WIDTH AND DEPTH (BEHIND THE FRONT HEADER) OF THE FIREBOX.

(106.7cm) (97.8cm) (55.9cm) (68.3cm) (106.0cm)

Figure 4. Framing Dimensions

*NOTE: Dimension B taken

from finished hearth frame. Dimensions D and E taken from bottom of unit.

AB C D E

42" 38-1/2" 22" 26-7/8" 41 3/4"

Step 3 Installing the Flue System

A. Flue System Approvals

These models have flue starting collars on both the top and the back of the unit. Depending upon the installation, decide which ONE set of starting collars will be used to attached the flue system. The starting collar sealing cap must remain on the starting collar NOT used.

These models use DVP-series direct flue components when using the TOP and REAR flue collars.

Approved flue system components are labeled for identification. NO OTHER FLUEING SYSTEMS OR COMPONENTS MAY BE USED. Detailed installation instructions are included with each flue termination kit and should be used in conjunction with this Installers Guide. Figure 4 shows flue system components and terminations.

Identifying Flue Components

The flue systems installed on this gas fireplace may include one, two, or three 90° relationships of vertical rise to horizontal run in flue configurations using 90° elbows MUST BE strictly adhered to. The rise to run relationships are shown in the flueing drawings and tables on the next several pages.

elbow assemblies. The

NOTE: T wo 45° elbows may be used in place of one 90° elbow. You MUST always maintain the MAXIMUM and MINIMUM rise-to-run ratios in the flue system when using 45° elbows.

VERTICAL TERMINATION

HORIZONTAL TERMINATION

WALL FIRESTOP

90 DEGREE ELBOW

Flue system termination kits

DVP-SERIES

FIRESTOP

STORM COLLAR

ROOF FLASHING

HORIZONTAL PIPE SUPPORT

PIPE LENGTH

WALL BRACKETCEILING

DVP-TVHW

DVP-TRAP

SERIES

Figure 5. Flue Components and Terminations

DVP12

30.5cm

DVP6

15.2cm

10.2cm

DVP4

31.0cm MAX.

25.1cm

DVP12A

26.0cm

DVP45

5.1cm MIN.

36.2cm

45.0

31.9cm

21.7cm

61.0cm

91.4cm

121.9cm

DVP24

DVP36

28.6cm

18.4cm

3.2cm TYP

1.3cm TYP

DVP48

NOTE: PIPES OVERLAP 32 mm A T EACH JOINT.

FIGURE 6. DVP-Series Balanced Flue Component Specifications (127 mm inner pipe / 203 mm outer pipe)

STRAIGHT UP

VERTICAL FLUE

11.8 m MAX.

Figure 7. Straight up Vertical Flue

CAP

STRAIGHT OUT HORIZONT AL FLUE

HH MIN. RUN MAX. RUN

13.1” (33.2 cm) 24" (61.0 cm)

Figure 8. Straight Out Horizontal Flue

Figure 9. Flue with One 90° Elbow

FLUE WITH ONE (1) 90o ELBOW

MIN. 30.5 cm MAX. 1.22 m MIN. 61.0 cm MAX. 2.4 m MIN. 91.4 cm MAX. 3.7 m MIN. 1.22 m MAX. 4.9 m

V + H = MAX 7.3 m H = MAX. 2.4 m

MIN. 30.5 cm MAX. 61.0 cm MIN. 61.0 cm MAX. 1.22 m MIN. 91.4 cm MAX. 1.86 m MIN. 1.22 m MAX. 2.48 m

MAX. 7.3 m MAX. 2.48 m

FLUE WITH ONE (1) 90o ELBOW

NOTE: For corner installations: A 15.2cm

MINIMUM length of straight pipe must be first attached to the fireplace before 90o elbow. This will allow the flue pipe to clear the top standoffs.

NOTE: If a 90o elbow is first attached to the unit, the maximum horizontal run is 3 feet (91.4cm).

Figure 10. Flue with One 90° Elbow

FLUE WITH TWO (2) 90° ELBOWS

V H H + H

MIN. 30.5 cm MAX. 61.0 cm MAX. 1.22 m MIN. 61.0 cm MAX. 61.0 cm MAX. 2.48 m MIN. 91.4 cm MAX. 1.22 m MAX. 3.72 m MIN. 1.22 m MAX. 1.8 m MAX. 4.9 m

MAX. 6.1 m MAX. 1.8 m MAX. 4.9 m

Figure 11. Flue with Two 90° Elbows

FLUE WITH TWO (2) 90° ELBOWS

V H + H

MIN. 30.5 cm MAX. 1.22 m MIN. 61.0 cm MAX. 2.4 m MIN. 91.4 cm MAX. 3.7 m MIN. 1.22 m MAX. 4.9 m

V+H+H1= MAX. 11.8m H+H1= MAX. 4.9m V+V1+H1= MAX. 12.97m

Figure 12. Flue with Two 90° Elbows

FLUE WITH THREE (3) 90° ELBOWS

V H H + H

MIN. 30.5 cm MAX. 61.0 cm MAX. 1.22 m MIN. 61.0 cm MAX. 1.22 m MAX. 2.48 m MIN. 91.4 cm MAX. 1.86 m MAX. 3.6 m MIN. 1.22 m MAX. 2.48 m MAX. 4.9 m

H = MAX. 2.48 m MAX. 4.9 m NOTE: V + V

+ H + H1 = MAX. 10.97 m

FLUE WITH THREE (3) 90° ELBOWS

V H H + H

MIN. 30.5 cm MAX. 61.0 cm MAX. 1.22 m MIN. 61.0 cm MAX. 61.0 cm MAX. 2.48 m MIN. 91.4 cm MAX. 1.22 m MAX. 3.6 m MIN. 1.22 m MAX. 1.86 m MAX. 4.9 m

Max. 6.1 m MAX. 1.86 m MAX. 4.9 m

Figure 13. Flue with three 90° elbows

+ H

FLUE WITH THREE (3) 90° ELBOWS

V H + H

MIN. 30.5 cm MAX. 1.22 m MIN. 61.0 cm MAX. 2.4 m MIN. 91.4 cm MAX. 3.7 m MIN. 1.22 m MAX. 4.9 m

+ H + H1 = MAX. 10.97 m

V + V

H + H

= MAX. 4.9 m

FLUE WITH THREE (3) 90° ELBOWS

V H + H

MIN. 30.5 cm MAX. 1.22 m MIN. 61.0 cm MAX. 2.4 m MIN. 91.4 cm MAX. 3.7 m MIN. 1.22 m MAX. 4.9 m

+ H + H1 = MAX. 10.97 m

V + V

H + H

= MAX. 4.9 m

Figure 14. Flue with three 90° elbows

B. Installing Flue Components

After determining which set of starting collars will be used (top or rear), follow venting instructions accordingly .

Venting Out the Rear Flue

Remove the installed rear seal cap from the rear starting collars by cutting the strap at each end (See Figure 15). Follow the flue configuration tables accordingly.

Remove the 12.7cm diameter heat shield from the 1.27cm diameter collar by sliding it out. Remove insulation piece.

WARNING: THE TOP HEAT SHIELD (INSIDE

THE FIREBOX) MUST REMAIN ATTACHED IF THE FLUE SYSTEM IS ATTACHED TO THE REAR STARTING COLLARS. SEE FIGURE 15.

Venting Out the Top Flue

Remove the top flue collar seal cap by cutting the strap on each end. Remove both pieces of insulation inside the top two starting collars (see Figure 15).

Remove the 10.2cm diameter heat shield from the 10.2cm diameter collar by sliding it out.

Y ou have to t ake the glass off again for positioning the logs when the unit is finally installed in place and finished around it. Reinstall the glass door . Attach flue system to the top starting collars.

WARNING: THE REAR FLUE COLLAR SEAL

CAP MUST REMAIN ATTACHED TO THE REAR FLUE COLLARS IF THE FLUE SYSTEM IS ATTACHED TO THE TOP STARTING COLLARS. SEE FIGURE 15.

WARNING: FAILURE TO REMOVE INSULA-

TION IN THE SET OF COLLARS YOU

ARE

USING COULD CAUSE A FIRE.

WARNING: YOU MUST LEA VE THE INSULA-

TION IN PLACE IN THE SET OF COLLARS

ARE NOT USING.

YOU

Insert screwdriver

or similar object

here to remove cap.

Venting

Out Rear

SEAL CAP

SEAL

CAP

Venting Out T op

INSULATION,

DISCARD

BOTH

PIECES

CUT HERE

Figure 15

HEAT

SHIELD

DISCARD

INSULATION

HEAT

SHIELD

Installing Flue Components

1. Attaching the First Flue Component to the Starting Collars: A. On the REAR of the heater

• To attach the first flue component to the starting collars on the rear of the heater make sure that the heater gasket supplied with the heater seals between the first flue component and the outer heater wrap.

• The first 90° elbow installed in the flue system of a rear flueing heater MUST BE in a vertical position.

B. On the TOP of the heater

To attach the first flue component to the starting collars on the top of the heater:

• Slide the male end of the inner flue of the pipe section into the inner collar on the heater. At the same time, insert the outer flue into the outer collar on the heater. Push the flue section into the appliance collar until all the lances (see Figure 16) have snapped in place. Tug slightly on the flue to confirm that it has completely locked into place.

• Slide the ceramic fiber pad over the first flue section and place it flush to the fireplace. Continue to add vent components.

FIGURE 16.

WARNING: ENSURE THAT THE HEATER GASKET SUPPLIED WITH THE HEATER SEALS BETWEEN THE FIRST FLUE COMPONENT AND THE OUTER HEA TER WRAP .

C. Continue Adding Flue Components

To continue adding flue components in accordance with the pre-planned flue system configuration:

• Ensure that each succeeding flue component is securely fitted and locked into the preceding component in the flue system. NOTE: Make sure that seams are NOT aligned to prevent unintentional disconnection.

• For elbows that are changing the flue direction, two screws minimum should be put in the outer flue at the joint to prevent the elbow from rotating.

2. Install Support Brackets

For Horizontal Runs - The flue system must be supported every five (5) feet (152.4 cm)

of horizontal run by a horizontal pipe support. T o inst all support brackets for horizontal runs:

• Place the pipe supports around the flue pipe.

For Vertical Runs - The flue system must be supported every 240 cm above the heater flue outlet by wall brackets.

To install support brackets for vertical runs:

• Attach wall brackets to the flue pipe and secure the wall bracket to the framing members with nails or screws.

WALL BRACKET

WALL STUD

243.8 cm

FLUE

OUTLET

2.54 cm MIN.

Figure 17. Installing Support Brackets

3. Install Firestops

For Horizontal Runs - Firestops are REQUIRED on

both sides of a combustible wall through which the flue passes.

T o install firestop s (heat shield) for horizontal runs that pass through either interior or exterior walls:

• Cut a 25.4 cm X 30.5 cm hole through the wall.

• Position the firestops on both sides of the hole pre-

viously cut and secure the firestops with nails or screws.

• The pipe opening of the firestops MUST BE placed

towards the bottom of the firestop.

• Continue the flue run through the firestop.

10" (25.4 cm)

INTERIOR

WALL SHIELD

12" (30.5 cm)

FIGURE 18. Flue Pipe & Firestop

For Vertical Runs - One firestop is REQUIRED at the

hole in each ceiling through which the flue passes. To install firestops for vertical runs that pass through

ceilings:

• Position a plumb bob directly over the center of the vertical flue component.

• Mark the ceiling to establish the centerpoint of the flue.

• Drill a hole or drive a nail through this center point.

• Check the floor above for any obstructions, such as wiring or plumbing runs.

• Reposition the heater and flue system, if necessary, to accommodate the ceiling joists and/or obstructions.

• Cut a 25.4cm X 30.5cm hole through the ceiling, using the firestop pipe opening as a guide.

• Frame the hole with framing lumber the same size as the ceiling joists.

10" (25.4 cm) 10” (25.4 cm)

CHIMNEY HOLE

EXISTING CEILING JOISTS

CEILING

NEW FRAMING MEMBERS

FIGURE 19. Hole and New Framing Members

If the area above the ceiling is NOT an attic, position and secure the ceiling firestop on the ceiling side of the previously cut and framed hole.

JOIST

CEILING

NAILS (4 REQUIRED)

FIGURE 20. Ceiling Firestop (Ceiling Side)

CEILING FIRESTOP

If the area above the ceiling IS an attic, position and secure the firestop on top of the previously framed hole.

NAILS (4 REQUIRED)

RAFTER

CEILING

CEILING FIRESTOP

FIGURE 21. Attic Firestop

CAUTION:

C. Flue T ermination

IF EXTERIOR WALLS ARE FINISHED WITH VINYL SIDING, IT IS NECESSARY TO INSTALL THE VINYL PROTECTOR KIT (VPK-DV) TO THE TOP OF THE EXTERIOR FIRESTOP FOR ALL ROUND TERMINATION CAPS.

For Horizontal Terminations using the DVP-TRAP

To attach and secure the termination to the last section of horizontal flue:

• The rear flue heat shield MUST be placed 2.54 cm above the top of the flue between the wall shield and the base of the termination cap.

• One section of the heat shield is attached to the wall shield. The other is attached to the termination cap in the same manner (see Figure 22).

• The heat shield sections will overlap to match the wall

thickness (depth). The small leg in the shield rests on top of the flue to properly space it from the pipe section (see Figure 22).

Interior

Wall Shield

Outer Flue

Inner Flue

3.8 cm min.

INTERIOR

FIGURE 22. Venting through the W all

Rear Vent

Heat Shield

3.8 cm min. overlap

Overlap

EXTERIO

• The termination kit should pass through the wall firestops from the exterior of the building.

• Adjust the termination cap to its final exterior position on the building and interlock the flue sections.

WARNING: THE TERMINATION CAP

MUST BE POSITIONED SO THAT THE ARROW IS POINTING UP.

• Use a high-temperature sealant gasket to seal between the pipe and exterior firestop.

FIGURE 23 DVP T ermination Cap

For Vertical Terminations - To locate the flue and

install the flue sections:

• Locate and mark the flue centerpoint on the underside of the roof, and drive a nail through the centerpoint.

• Make the outline of the roof hole around the centerpoint nail.

• The size of the roof hole framing dimensions depend on the pitch of the roof. There MUST BE a 2.5cm clearance from the vertical flue pipe to combustible materials.

• Mark the roof hole accordingly.

• Cover the opening of the installed flue pipes.

• Cut and frame the roof hole.

• Use framing lumber the same size as the roof rafters and install the frame securely. Flashing anchored to the frame must withstand heavy winds.

• Continue to install concentric flue sections up through the roof hole and up past the roof line until you reach the appropriate distance above the roof.

CAUTION: FOLLOW THE REQUIREMENTS OF THE AGA GAS INSTALLATION CODE FOR MINIMUM HEIGHT REQUIREMENTS ABOVE THE ROOF.

T o seal the roof hole, and to divert rain and snow from the flue system:

• Attach a flashing to the roof using nails, and use a nonhardening mastic around the edges of the flashing base where it meets the roof.

• Attach a storm collar over the flashing joint to form a water-tight seal. Place non-hardening mastic around the joint, between the storm collar and the vertical pipe.

• Slide the termination cap over the end of the flue pipe and snap into place.

WARNING:

FOLLOW NATIONAL REGULATIONS AND CODES OF PRACTICE FOR MINIMUM CLEARANCES FROM GAS TERMINALS, AND PLACEMENT OF GAS TERMINAL.

NOTE

This also pertains to vertical flue systems installed on the outside of the building.

TERMINATION CAP

TERMINATION

CAP

50.8 cm

LOWEST

DISCHARGE

OPENING

30.5 cm

H (MIN.) - MINI MUM HEIGHT FROM ROOF TO LOWEST DISCHARGE OPENING

ERTICAL

WALL

ROOF PITCH IS X/ 30.5 cm

Roof Pitch H (min.) cm

flat to 6/12 30.5* 6/12 to 7/12 38* over 7/12 to 8/12 45.75* over 8/12 to 9/12 6 1* over 9/12 to 10/12 76.25* over 10/12 to 1 1/12 99 over 1 1/12 to 12/12 122 over 12/12 to 14/12 152.5 over 14/12 to 16/12 18 3 over 16/12 to 18/12 213.5 over 18/12 to 20/12 228.75 over 20/12 to 21/12 24 4

* 91.4 cm minimum in snow regions

Figure 24. Minimum Height from Roof to Lowest

Discharge Opening

= VENT TERMINAL

= AIR SUPPLY INLET

A = 30.5 cm ............... clearances above grade, veran-

(See Note 1)

da, porch, deck or balcony

B = 30.5 cm ............... clearances to window or door

that may be opened, or to permanently closed window. (Glass)

D = 50.8 cm ............... vertical clearance to unventilat-

ed soffit or to ventilated soffit located above the terminal

= 84.8 cm ............... for vinyl clad soffits and below

electrical service

F = 22.9 cm .............. clearance to outside corner

G = 15.3 cm ............... clearance to inside corner

H = 91.4 cm ............... not to be installed above a gas

meter/regulator assembly within

91.4 cm horizontally from the cen-

ter-line of the regulator

I = 91.4 cm ............... clearance to gas service regu-

lator vent outlet

J = 22.9 cm ................. clearance to non-mechanical air

supply inlet to building or the

combustion air inlet to any other

appliance

K = 91.4 cm ................. clearance to a mechanical (pow-

ered) air supply inlet

91.4 cm

J or K

(See Note 2)

Electrical

Service

= AREA WHERE TERMINAL IS NOT PERMITTED

L = 2.1 M...................... clearance above paved side-

(See Note 1)

walk or a paved driveway located on public property

M* = 50.8 cm ................. clearance under veranda, porch,

deck, balcony or overhang

118.9 cm ............... vinyl

Alcove Applications

N = 15.3 cm ................. non-vinyl sidewalls

P = 2.4 M

______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

S = 15.3 cm.................. clearance from sides of

T = 30.5 cm................... clearance above electrical

30.5 cm ................. vinyl sidewalls

MIN

MAX

1 cap 91.4 cm 2 x Q 2 caps 1.8 M 1 x Q 3 caps 2.7 M 2/3 x Q 4 caps 3.7 M 1/2 x Q

= # termination caps x 3 R

MIN

(See Note 5)

= (2 / # termination caps) x Q

MAX

electrical service

service

ACTUAL

* only permitted if veranda, porch, deck or balcony is fully open on a

minimum of 2 sides beneath the floor, or meets Note 2.

NOTE 1: On private property where termination is less than 2.1 M above a sidewalk, driveway, deck, porch, veranda or balcony, use of a listed cap shield is suggested. (See vents components page)

NOTE 2: Termination in an alcove space (spaces open only on one side and with an overhang) are permitted with the dimensions specified for vinyl or non-vinyl siding and soffits. 1. There must be 91.4 cm minimum between termination caps. 2. All mechanical air intakes within 3.0 M of a termination cap must be a minimum of 91.4 cm below the termination cap. 3. All gravity air intakes within 91.4 cm of a termination cap must be a minimum of 30.5 cm below the termination cap.

Figure 25 Vent Termination Minimum Clearances

NOTE 3: Local codes or regulations may require different

clearances.

NOTE 4: T ermination caps may be hot. Consider their proximity to doors or other traffic areas.

NOTE 5: Location of the vent termination must not interfere with access to the electrical service.

NOTE: Vent system termination is permitted in porch areas with two or more sides open. You must follow all side walls, overhang and ground clearances as stated in the instructions.

Heat & Glo assumes no responsibility for the improper performance of the appliance when the venting system does not meet these requirements.

CAUTION: IF EXTERIOR WALLS ARE FINISHED WITH VINYL SIDING, IT IS SUGGESTED THA T A VINYL PROTECT OR KIT BE INST ALLED.

Step 4 Positioning, Leveling, and Securing the Fireplace

1. Place the fireplace into position.

2. Level the fireplace from side to side and from front to back.

3. Shim the fireplace with non-combustible material, such as sheet metal, as necessary.

4. Secure the fireplace to the framing by nailing or screwing.

The diagram below shows how to properly position, level, and secure the fireplace.

NAILING TABS

(BOTH SIDES)

Figure 26. Proper Positioning, Leveling, and

Securing of a Fireplace

Step 5 The Gas Control System

WARNING: THIS UNIT IS NOT FOR

USE WITH SOLID FUEL.

Standing Pilot Ignition System

This system includes millivolt control valve, standing pilot, thermopile/thermocouple flame sensor, and piezo ignitor.

WARNING: 230 VAC MUST NEVER BE

CONNECTED TO A CONTROL VALVE IN A MILLIVOLT SYSTEM.

STANDING PILOT

Figure 27. Gas Control System

Step 6 The Gas Supply Line

NOTE: Have the gas supply line installed by a qualified service technician in accordance with all building regulations.

NOTE: Before the first firing of the fireplace, the gas supply

NOTE: Consult local building regulations to properly size the gas supply line leading to the (Rp 1/2”) hook-up at the unit.

This gas inlet connection is ISO 7-Rp 1/2 (BSP Rp 1/2). To install the gas supply line:

• When attaching the pipe, support the control so that the lines are not bent or torn.

• After the gas line installation is complete, use a soap solution to carefully check all gas connections for leaks.

• At the gas line access hole, use insulation to repack the space around the gas pipe.

• Insert insulation from the outside of the fireplace and pack the insulation tightly to totally seal between the pipe and the outer casing.

line should be purged of any trapped air.

WARNING: DO NOT USE AN OPEN FLAME TO CHECK FOR GAS LEAKS.

The gas line should be installed by a qualified service technician.

GAS ACCESS

Figure 28

Step 7 Gas Pressure Requirements

______________________________________________________________

Inlet Pressure 20mbar 37 or 50mbar 30 or 50mbar 25mbar Manifold Pressure 4-8.7mbar 15.7-25mbar 15.7-25mbar 4-8.7mbar Gas Rate .54 Max.Input(NETCV) 10.0 kW 10.0 kW 9.5 kW 8.5 kW Burner Injector DMS 33 1.8 mm DMS 51 DMS 33 Pilot Injector 51 30 30 51

Pressure requirements for Heat & Glo gas fireplaces are shown in the table below .

Natural Gas Propane Butane Natural Gas (G20) (G31) (G30) (G25)

.24

.16

.54 m3/

A tap is provided on the outlet side of the gas control for a test gauge connection to measure the manifold pressure. To measure inlet pressure, provisions must be made to attach a test gauge to the tap immediately upstream of the gas supply connection to the fireplace.

Step 8 Wiring the Fireplace

Optional Accessories

Optional remote control kits require that 230 V AC be wired to the factory installed junction box before the fireplace is permanently installed.

The fireplace and its individual shut-off valve must be disconnected from the gas supply piping system during any pressure testing of the system at test pressures in excess of 60 mbar.

If the fireplace must be isolated from the gas supply piping system by closing an individual shut-off valve, it must be of the handle-less type.

NOTE: Electrical wiring must be installed by a competent electrician.

For Standing Pilot Ignition Wiring Appliance Requirements

WARNING: DO NOT CONNECT 230 VAC

TO THE GAS CONTROL VALVE OR THE

APPLIANCE WILL MALFUNCTION AND THE VALVE WILL BE DESTROYED.

Wall Switch

Position the wall switch in the desired position on a wall. Run a maximum of 780cm or less length of 0.102 cm diameter minimum wire and connect it to the fireplace ON/OFF switch pigtails.

WARNING: DO NOT CONNECT 230 VAC

TO THE WALL SWITCH OR THE CONTROL VALVE WILL BE DESTROYED.

CAUTION

LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROLS. WIRING ERRORS CAN CAUSE IMPROPER AND DANGEROUS OPERATION. VERIFY PROPER OPERATION AFTER SERVICING.

OPTIONA L W ALL SWITCH

THERMOSTAT OR REMOTE

TP/TH

TP TH

REMOTE SWITCH

PIGTAIL

ON/OFF

SWITCH

OFF

THERMOPILE

Figure 29. Standing Pilot Ignition Wiring Diagram

Step 9 Finishing

The following diagram shows the minimum vertical and corresponding maximum horizontal dimensions of fireplace mantels or other combustible projections above the top front edge of the fireplace. See Figures 2 , 3 and 4 for other fireplace clearances.

THERMOCOUPLE

GAS VALVE

Only non-combustible materials may be used to cover the black fireplace front.

27.9

25.4

22.7

20.3

15.8

15.2

12.7

10.2

7.6

TOP FRONT EDGE OF FIREPLACE

NOTE: ALL DIMENSIONS SHOWN IN CENTIMETERS

Figure 30. Minimum Vertical and Maximum

Horizontal Dimensions of Combustibles above Fireplace

WARNING: WHEN FINISHING THE

FIREPLACE, NEVER OBSTRUCT OR MODIFY THE AIR INLET/OUTLET GRILLES IN ANY MANNER.

30.5

CAUTION

IF JOINTS BETWEEN THE FINISHED WALLS AND THE FIREPLACE SURROUND (TOP AND SIDES) ARE SEALED, A 150°

C. MINIMUM SEALANT MATERIAL MUST BE USED. THESE JOINTS ARE NOT REQUIRED TO BE SEALED. ONL Y NONCOMBUSTIBLE MATERIAL (USING 150° C. MINIMUM ADHESIVE, IF NEEDED) CAN BE APPLIED AS FACING TO THE FIREPLACE SURROUND. S EE FIGURE 31.

1. Apply only noncombustible facing material to the fireplace

TOP SEAL

JOINT

FINISH MATERIAL

MAY BE COMBUSTIBLE

- TOP AND SIDES OF UNIT

surround.

SIDE SEAL

JOINT

1/2”

(.27 cm)

1/2”

(.27 cm)

Figure 31. Sealant Material

Step 10 Installing Trim, Refractory, Logs, and Ember Material

Installing the Trim

Combustible materials may be brought up to the specified clearances on the side and top front edges of the fireplace, but MUST NEVER overlap onto the front face. The joints between the finished wall, fireplace top and sides can only be sealed with a 150° C minimum sealant.

Install optional marble and brass trim surround kits as desired. Marble, brass, brick, tile, or other noncombustible materials can be used to cover up the gap between the sheet rock and the fireplace.

Do not obstruct or modify the air inlet/outlet grilles. When overlapping on both sides, leave enough space so that the bottom grille can be opened and the trim door removed.

WARNING: CHILDREN AND ADULTS

SHOULD BE ALERTED TO THE HAZARDS OF HIGH TEMPERA TURES OF WORKING SURFACES ON THESE HEATERS. WORKING SURFACES INCLUDE ALL GLASS P ANELS AND DECORA TIVE DOORS. YOUNG CHILDREN SHOULD BE CAREFULL Y SUPERVISED WHEN THEY ARE IN THE SAME ROOM AS THE APPLIANCE.

Installing the Ceramic Refractory

Remove dress guard, glass door and log package. Remove refractory pieces from packaging (see Figure 32). Position rear refractory piece first and then slide both side pieces through the upper guide openings until they sit firmly against the rear of the unit. See following pages for log installation instruction.

REAR TABS

Figure 32. Holding Tabs

Log Set Assembly: LOGS-6TRSCE

Carefully remove the logs from the packaging. CAUTION: Logs are fragile!

LOG PLACEMENT

INSTRUCTIONS

LOG #1 (SRV2049-700): Place log #1 at the rear of the unit against the rear grate tabs with the

notches on the bottom of the log lining up with the grate bars.

LOG #2 (SRV2049-701): Locate the bottom grooves of log #2 over the second and third grate bars.

Push back against the grate tabs on these bars.

LOG #3 (SRV385-723): Rest log #3 on the grooves on log #1 and log #2.

LOG #4 (SRV385-721): Rest log #4 in the groove on log #1 with its front next to the left side of the log

grate as shown.

LOG #5 (SRV385-722): Push log #5 against the grate tabs on the 5th grate bar and rest its top in the

groove on log #1.

If sooting occurs, the logs might need to be repositioned slightly to avoid excessive flame impingement.

Placing the Ember Material

Two bags of ember material are shipped with this gas fireplace. Use only a portion of each bag for the best appearance and operation.

To place the ember material:

• Remove latches and tension springs around the glass door.

• Remove the glass door from the unit (Figure 33).

LATCHES

(BOTH TOP

AND BOTTOM)

GLASS

ASSEMBLY

Figure 33. Glass Assembly

• Place small pieces of ember material on burner top (Figure

34). Do NOT press embers into burner ports. Cover the top of the burner with a single layer of ember material. Do NOT place embers on the ports as noted in Figure 34.

Figure 34. Placement of the Ember Material

• Save the remaining ember materials for use during fireplace servicing.

• Replace the glass door and a front trim door on the unit (see Replacement Parts Section of the manual.)

• Replace the latches and tension springs.

Step 11 Before Lighting the Fireplace

Before lighting the fireplace, be sure to do the

following:

Review safety warnings and cautions

• Read the Safety and Warning Information section at the beginning of this Installers Guide.

Double-check for gas leaks

• Before lighting the fireplace, double-check the unit for possible gas leaks.

Double-check flue terminations and front grilles for obstructions.

• Before lighting the fireplace, double-check the unit for possible obstructions that could be blocking the flue terminations or the front grilles.

Double-check for faulty components

• Any component that is found to be faulty MUST BE replaced with an approved component. Tampering with the fireplace components is DANGEROUS and voids all warranties.

A small amount of air will be in the gas supply lines. When first lighting the fireplace, it will take a few minutes for the lines to purge themselves of this air. Once the purging is complete, the fireplace will light and will operate normally .

Step 12 Lighting the Fireplace

After the Installation

Subsequent lightings of the fireplace will not require this purging of air from the gas supply lines, unless the gas valve has been turned to the OFF position, in which case the air would have to be purged.

NOTE: The fireplace should be run for 3 to 4 hours on the initial start-up. T urn it of f and let it cool completely. Remove and clean the glass. Replace the glass and run the fireplace for an additional 8 hours. This will help to cure the products used in the paint and logs.

Y ou’ve reviewed all safety warnings, you’ve checked the fireplace for gas leaks, you know the flue system is unobstructed, and you’ve checked for faulty components. Now you’re ready to light the fireplace.

WARNING:

PLEASE REFER TO THE USER’S MANUAL FOR ALL CAUTIONS, SAFETY, AND WARNING INFORMATION PERTAINING TO THE LIGHTING AND OPERATION OF THE FIREPLACE.

LEA VE THIS INSTALLATION MANUAL WITH THE APPLIANCE FOR FUTURE REFERENCE.

Fireplace Maintenance

Although the frequency of your appliance servicing and maintenance will depend on use and the type of installation, you should have a qualified service technician perform an appliance checkup at the beginning of each heating season. See the table below for specific guidelines regarding each fireplace maintenance task.

Maintaining and Servicing Y our Fireplace

IMPORTANT

Type of

Fireplace Fireplace Maintenance Task To

Maintenance Frequency B y Be Completed

Replacing Once annually, Qualified Brush away loose ember material near Old Ember during the Service the burner. Replace old ember Material annual checkup Technician material with new 1 cm thin pieces

Cleaning Once annually Qualified Brush or vacuum the control Burner Service compartment, and burner areas & Controls Technician surrounding the logs.

Checking Periodically Qualified Make a visual check of your fireplace’s Flame Service flame patterns. Make sure the flames Patterns, Technician/ are steady — not lifting or floating. Flame Height Owner See the picture in Figure 35. The

TURN OFF THE GAS BEFORE SERVICING YOUR FIREPLACE.

Glowing Ember (050-721). New ember material should be placed on top of the burner. Save the remaining ember material and repeat this procedure at your next servicing. For more information, see Placing Ember Material in the INST ALLERS GUIDE.

thermopile/thermocouple tips should be covered with flame. See the picture in Figure 36.

Checking Before initial use Qualified Inspect the external terminal cap on a Flue System and at least Service regular basis to ensure that no debris is

annually thereafter, Technician/ interfering with the flow of air. Inspect more frequently Owner entire flue system for proper function. if possible

Cleaning Glass Door

After the first 3-4 hours of use. As necessary after initial cleaning.

Qualified Service Technician

Remove and clean glass after the first 3 to 4 hours of use. After the initial cleaning, clean as necessary, particularly after adding new ember material. Film deposits on the inside of the glass door should be cleaned off using a household glass cleaner. NOTE: DO NOT handle or attempt to clean the door when it is hot and DO NOT use abrasive cleaners.

MAKE SURE THE FLAMES

ARE STEADY—NOT

LIFTING OR FLOATING.

Figure 35. Burner Flame Patterns

STANDING PILOT

Figure 36. Pilot Flame Patterns

Standing Pilot T roubleshooting

Troubleshooting

With proper installation, operation, and maintenance your gas fireplace will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.

Symptom

1. After repeated triggering of the red or black piezo button, the spark ignitor will not light the pilot.

2. The pilot will not stay lit after carefully following the lighting instructions.

3. The pilot is burning, there is no gas burner, the valve knob is in the ON position, and the ON/OFF switch is in the ON position.

Possible Cause

a. Defective ignitor

b. Defective pilot or

misaligned electrode (spark at electrode)

c. No gas or low gas

pressure

d. No LP in the tank a. Defective

thermocouple

b. Defective valve

a. ON/OFF switch or

wires defective

b. Thermopile may

not be generating sufficient millivoltage

Corrective Action

Check the spark at the electrode and pilot. If no spark and electrode wire properly connected, replace the ignitor.

Using a match, light the pilot. If the pilot lights, turn off the pilot and trigger the red or black piezo button again. If the pilot lights, an improper gas/air mixture caused the bad lighting and a longer purge period is recommended. If the pilot will not light, ensure that the gap at the electrode and pilot is 0.3 cm to have a strong spark. If the gap is OK, replace the pilot.

Check the remote shut-off valves from the fireplace. Usually, there is a valve near the gas main. There can be more than one (1) valve between the fireplace and the main.

Check the LP (propane) tank. You may be out of fuel.

Check that the pilot flame impinges on the thermocouple. Clean and/or adjust the pilot for maximum flame impingement.

Ensure that the thermocouple connection at the gas valve is fully inserted and tight (hand tighten plus 1/4 turn).

Disconnect the thermocouple from the valve, place one millivolt meter lead wire on the tip of the thermocouple and the other meter lead wire on the thermocouple copper lead. Start the pilot and hold the valve knob in. If the millivolt reading is less than 15mV, replace the thermocouple.

If thermocouple is producing more than 15 millivolts, replace faulty valve.

Check the ON/OFF switch and wires for proper connections. Place the jumper wires across the terminals at the switch. If the burner comes on, replace the defective switch. If the switch is OK, place the jumper wires across the switch wires at the gas valve. If the burner comes on, the wires are faulty or connections are bad.

If the pilot flame is not close enough physically to the thermopile, adjust the pilot flame.

Be sure the wire connections from the thermopile at the gas valve terminals are tight and that the thermopile is fully inserted into the pilot bracket.

Symptom

3. (Continued)

Possible Cause

c. Defective valve

d. Plugged burner

orifice

e. Wall switch or wires

are defective

Corrective Action

Check the thermopile with a millivolt meter. Take the reading at TH-TP&TP terminals of the gas valve. The meter should read 325 millivolts minimum, while holding the valve knob depressed in the pilot position, with the pilot lit, and the ON/OFF switch in the OFF position. Replace the faulty thermopile if the reading is below the specified minimum.

With the pilot in the ON position, disconnect the thermopile leads from the valve. Take a reading at the thermopile leads. The reading should be 325 millivolts minimum. Replace the thermopile if the reading is below the minimum.

Turn the valve knob to the ON position. Place the ON/OFF switch in the ON position. Check the millivolt meter at the thermopile terminals. The millivolt meter should read greater than 125mV If the reading is acceptable, and if the burner does not come on, replace the gas valve.

Check the burner orifice for stoppage. Remove stoppage.

Follow the corrective action in Symptom and Possible Cause 1. a. above. Check the switch and wiring. Replace where defective.

4. Frequent pilot outage problem.

a. Pilot flame may be

too high or too low, or blowing (high), causing pilot safety to drop out

Clean and adjust the pilot flame for maximum flame impingement on thermocouple. Follow lighting instructions carefully.

Symptom

5. The pilot and main burner extinguish while in operation.

Possible Cause

a. No LP in the tank

b. Inner flue pipe

leaking exhaust gases back into the system

c. Horizontal flue

improperly pitched

d. Glass too loose and

air tight packet leaks in corners after usage

Corrective Action

Check the LP (propane) tank. Refill the fuel tank.

Check for gas leaks.

The horizontal flue cap should slope down only enough to prevent any water from entering the unit. The maximum downward slope is 0.6 cm.

Tighten the corner.

6. Glass soots.

7. Flame burns blue and lifts off burner.

e. Bad thermopile or

thermocouple

f. Improper flue cap

installation

a. Flame impingement

b. Improper venturi

setting

c. Debris around

venturi

a. Insufficient oxygen

being supplied

Replace if necessary.

Check for proper installation and freedom from debris or blockage.

Adjust the log set so that the flame does not excessively impinge on it.

Adjust the air shutter at the base of the burner.

Inspect the opening at the base of the burner. NO MATERIAL SHOULD BE PLACED IN THIS OPENING.

Ensure that the flue cap is installed properly and free of debris. Ensure that the flue system joints are tight and have no leaks.

Ensure that no debris has been placed in the area at the base of, or in the area of, the air holes in the center of the base pan beneath the burner.

Ensure that the glass is tightened properly on the unit, particularly on top corners.

Hearth and Home Technologies 6000TRS-CE User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual