36
TROUBLESHOOTING:
Check your receiver with the suggestions below.
PROBLEM SUGGESTION
No Power Check the power cord is plugged in at both
ends
No Reception Check operational antenna: is cable connected?
Receiver not responding
to the Remote Control
Check Remote Control batteries are fresh and
battery contacts are free from corrosion.
The receiver is not
responding to the remote
control or front panel
Disconnect the receivers’ mains power. Wait
about 1 minute and power the unit up again.
You may need to reset to Factory Default and
rescan.
I can see the menu but
cannot view any
channels
First check a functional antenna is properly
connected. Then scan for Digital channels
available in your area by selecting Main Menu,
Set Up, and Installation sub menu.
Receiver On but I cannot
see Video or Audio
Check the HDMI plug is properly connected, or
if the AV lead is used, check it is properly
connected to the HHH640 and to the correct
RCA connectors of your TV.
After scanning I cannot
see all of the channels
available in my area
Your antenna system may need to be updated
for Digital reception by an experienced
specialist.
Channels ‘breakup’ while
viewing
This also indicates that your antenna may need
professional attention.
No Audio
1. Check the HDMI output plug is properly
connected. Or if the AV lead is used, check it is
properly connected to the HHH640 and to the
correct RCA audio connectors of your TV
(White left audio / Red right audio).
2. Check the Mute is not activated on the
receiver. / 3. Check the receivers’ volume level
is high enough.
Receiver does not
display ‘Closed Captions’
or Teletext
Make sure you have turned Closed Captions on
in the menu or by the subtitle key. Allow 30
seconds for it to commence. Not all programs
include Cc’s. SBS seldom sends Cc’s opting for
on screen subtitling instead.