Hayward TigerShark®, TigerShark QC, TigerShark Plus, TigerShark2, TigerShark2 Plus Owner's Manual

ISRC10202 Rev: C

Basic safety precautions should always be followed, including the following: Failure to follow instructions can
cause severe injury and/or death.

are unpredictable and unsafe.

The

label indicates special instructions that are important but not related to hazards.

by

Hayward Pool Products

620 Division Street, Elizabeth, NJ 07201

TigerShark

Owner’s Manual

®

SERIES

ROBOTIC POOL CLEANER

Models: TigerShark, TigerShark QC, TigerShark Plus, TigerShark2, TigerShark2 Plus

IMPORTANT SAFETY INSTRUCTIONS

This is the safety-alert symbol. When you see this symbol on your equipment or in this manual, look for

one of the following signal words and be alert to the potential for personal injury.

WARNING warns about hazards that could cause serious personal injury, death or major property

damage and if ignored presents a potential hazard.

CAUTION warns about hazards that will or can cause minor or moderate personal injury and/or

property damage and if ignored presents a potential hazard. It can also make consumers aware of actions that

NOTICE

Phone: [phone]

www.haywardnet.com

WARNING - Read and follow all instructions in this owner’s manual and on the equipment.

Failure to follow instructions can cause severe injury and/or death.

WARNING – Suction Entrapment Hazard.

Suction in suction outlets and/or suction outlet covers which are, damaged, broken, cracked, missing, or unsecured can cause
severe injury and/or death due to the following entrapment hazards:

Hair Entrapment- Hair can become entangled in suction outlet cover.
Limb Entrapment- A limb inserted into an opening of a suction outlet sump or suction outlet cover that is damaged, broken,

cracked, missing, or not securely attached can result in a mechanical bind or swelling of the limb.

Body Suction Entrapment- A negative pressure applied to a large portion of the body or limbs can result in an entrapment.
Evisceration/ Disembowelment - A negative pressure applied directly to the intestines through an unprotected suction outlet

sump or suction outlet cover which is, damaged, broken, cracked, missing, or unsecured can result in evisceration/
disembowelment.
Mechanical Entrapment- There is potential for jewelry, swimsuit, hair decorations, finger, toe or knuckle to be caught in an
opening of a suction outlet cover resulting in mechanical entrapment.

WARNING - To Reduce the risk of Entrapment Hazards:

o When outlets are small enough to be blocked by a person, a minimum of two functioning suction outlets per pump must be

installed. Suction outlets in the same plane (i.e. floor or wall), must be installed a minimum of three feet (3’) [1 meter]
apart, as measured from near point to near point.

o Dual suction fittings shall be placed in such locations and distances to avoid “dual blockage” by a user.
o Dual suction fittings shall not be located on seating areas or on the backrest for such seating areas.
o The maximum system flow rate shall not exceed the flow rating of as listed on Table 1.
o Never use Pool or Spa if any suction outlet component is damaged, broken, cracked, missing, or not securely attached.
o Replace damaged, broken, cracked, missing, or not securely attached suction outlet components immediately.
o In addition two or more suction outlets per pump installed in accordance with latest ASME, APSP Standards and CPSC

guidelines, follow all National, State, and Local codes applicable.

o Installation of a vacuum release or vent system, which relieves entrapping suction, is recommended.

WARNING – Failure to remove pressure test plugs and/or plugs used in winterization of the pool/spa

from the suction outlets can result in an increase potential for suction entrapment as described above.

WARNING – Failure to keep suction outlet components clear of debris, such as leaves, dirt, hair, paper

and other material can result in an increase potential for suction entrapment as described above.

WARNING – Suction outlet components have a finite life, the cover/grate should be inspected

frequently and replaced at least every ten years or if found to be damaged, broken, cracked, missing, or not
securely attached.

CAUTION – Components such as the filtration system, pumps and heater must be positioned so as to

prevent their being used as means of access to the pool by young children.

WARNING – Never operate or test the circulation system at more than 50 PSI.
WARNING – Never change the filter control valve position while the pump is running.
WARNING – To reduce risk of injury, do not permit children to use or climb on this product. Closely supervise children at

all times. Components such as the filtration system, pumps, and heaters must be positioned to prevent children from using them as
a means of access to the pool.

WARNING – Hazardous Pressure. Pool and spa water circulation systems operate under hazardous pressure during

start up, normal operation, and after pump shut off. Stand clear of circulation system equipment during pump start up. Failure to
follow safety and operation instructions could result in violent separation of the pump housing and cover, and/or filter housing and
clamp due to pressure in the system, which could cause property damage, severe personal injury, or death. Before servicing pool
and spa water circulation system, all system and pump controls must be in off position and filter manual air relief valve must be in
open position. Before starting system pump, all system valves must be set in a position to allow system water to return back to the
pool. Do not change filter control valve position while system pump is running. Before starting system pump, fully open filter
manual air relief valve. Do not close filter manual air relief valve until a steady stream of water (not air or air and water) is
discharged.

WARNING – Separation Hazard. Failure to follow safety and operation instructions could result in violent separation

of pump and/or filter components. Strainer cover must be properly secured to pump housing with strainer cover lock ring. Before
servicing pool and spa circulation system, filters manual air relief valve must be in open position. Do not operate pool and spa
circulation system if a system component is not assembled properly, damaged, or missing. Do not operate pool and spa circulation
system unless filter manual air relief valve body is in locked position in filter upper body.

USE ONLY HAYWARD GENUINE REPLACEMENT PARTS

Page 2 of 16 ROBOTIC POOL CLEANER ISRC10202 REV C

HAYWARD® Pool Products Limited Warranty

WARNING – Risk of Electric Shock. All electrical wiring MUST be in conformance with applicable local codes,

regulations, and the National Electric Code (NEC). Hazardous voltage can shock, burn, and cause death or serious property
damage. To reduce the risk of electric shock, do NOT use an extension cord to connect unit to electric supply. Provide a properly
located electrical receptacle. Before working on any electrical equipment, turn off power supply to the equipment.

WARNING – To reduce the risk of electric shock replace damaged wiring immediately. Locate conduit to prevent abuse

from lawn mowers, hedge trimmers and other equipment.

WARNING – Electrical ground all electrical equipment before connecting to electrical power supply. Failure to ground all

electrical equipment can cause serious or fatal electrical shock hazard.

WARNING – Do NOT ground to a gas supply line.
WARNING – To avoid dangerous or fatal electrical shock, turn OFF power to all electrical equipment before working on

electrical connections.

WARNING – Failure to bond all electrical equipment to pool structure will increase risk for electrocution and could result

in injury or death. To reduce the risk of electric shock, see installation instructions and consult a professional electrician on how to
bond all electrical equipment. Also, contact a licensed electrician for information on local electrical codes for bonding
requirements.

Notes to electrician: Use a solid copper conductor, size 8 or larger. Run a continuous wire from external bonding lug to
reinforcing rod or mesh. Connect a No. 8 AWG (8.4 mm
pressure wire connector provided on the electrical equipment and to all metal parts of swimming pool, spa, or hot tub, and metal
piping (except gas piping), and conduit within 5 ft. (1.5 m) of inside walls of swimming pool, spa, or hot tub.
IMPORTANT - Reference NEC codes for all wiring standards including, but not limited to, grounding, bonding and other general
wiring procedures.

2

) [No. 6 AWG (13.3 mm2) for Canada] solid copper bonding wire to the

WARNING – Risk of Electric Shock. Connect only to a branch circuit protected by a ground-fault circuit-interrupter

(GFCI). Contact a qualified electrician if you cannot verify that the circuit is protected by a GFCI.

WARNING – Risk of Electric Shock . The electrical equipment must be connected only to a supply circuit that is protected

by a ground-fault circuit-interrupter (GFCI). Such a GFCI should be provided by the installer and should be tested on a routine
basis. To test the GFCI, push the test button. The GFCI should interrupt power. Push reset button. Power should be restored. If
the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts power to the electrical equipment without the
test button being pushed, a ground current is flowing, indicating the possibility of an electrical shock. Do not use this electrical
equipment. Disconnect the electrical equipment and have the problem corrected by a qualified service representative before using.

CAUTION – The pump is intended for use with permanently-installed pools and may be used with hot tubs and spas if so

marked. Do not use with storable pools. A permanently-installed pool is constructed in or on the ground or in a building such that
it cannot be readily disassembled for storage. A storable pool is constructed so that it is capable of being readily disassembled for
storage and reassembled to its original integrity.

SAVE THESE INSTRUCTIONS

To original purchasers of this equipment, Hayward Pool Products, Inc. warrants its robotic cleaners to be free from defects in materials and workmanship for a
period of ONE (1) year from the date of purchase, when used in single family residential applications. TigerShark Plus and TigerShark QC warranted for THREE
(3) years.

The limited warranty excludes damage from freezing, negligence, improper installation, improper use or care or any Acts of God. Parts that fail from a defect or
become defective during the warranty period shall be repaired or replaced, at our option, within 90 days of the receipt of defective product, barring unforeseen
delays, without charge.

Proof of purchase is required for warranty service. In the event proof of purchase is not available, the manufacturing date of the product will be the sole
determination of the purchase date.

To obtain warranty service, please contact the place of purchase or the nearest Hayward Authorized Service Center. For assistance on your nearest Hayward
Authorized Service Center please visit us at

Hayward shall not be responsible for cartage, removal, repair or installation labor or any other such costs incurred in obtaining warranty replacements or
repair.

The Hayward Pool products warranty does not apply to components manufactured by others. For such products, the warranty established by the respective
manufacturer will apply.

The express limited warranty above constitutes the entire warranty of Hayward Pool Products with respect to its’ pool products and is in lieu of all other
warranties expressed or implied, including warranties of merchantability or fitness for a particular purpose. In no event shall Hayward Pool products be
responsible for any consequential, special or incidental damages of any nature.

Some states do not allow a limitation on how long an implied warranty lasts, or the exclusion of incidental or consequential damages, so the above limitation
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

*Supersedes all previous publications. Elizabeth, NJ 07201

www.haywardpool.com.

USE ONLY HAYWARD GENUINE REPLACEMENT PARTS

Page 3 of 16 ROBOTIC POOL CLEANER ISRC10202 REV C

Hayward Pool Products

620 Division Street

READ THESE IMPORTANT OPERATING TIPS
BEFORE USING YOUR UNIT!

Dear Hayward Robotic Cleaner Owner:

Thank you for choosing Hayward. In order to achieve optimal performance, please read and follow these
steps:

1. Cleaner filter cartridges should be thoroughly cleaned after each use or as often as needed to ensure

cleaner's optimal performance.

2. Before using your cleaner and especially when opening the pool for the first time remove larger items

from the pool that may diminish the cleaner's performance. Clean filter frequently when pool is
excessively dirty.

3. Cleaner may periodically go to the wall but not necessarily climb to the vertical position. This is a

normal part of the programmed cycle.

4. Cleaner may stop in the middle of the pool and reverse during cleaning cycle. This is a normal part of

the programmed cycle.

5. DO NOT start cleaner out of the water. Power button should only be switched to "On" position when

unit is fully submerged. The unit will automatically shut off, but it is best to put power switch in "OFF"
position when unit completes cleaning.

6. Only plug into a GFCI (Ground Fault Circuit Interrupter) protected 110-120 volt AC outlet (220-240

volt for 240 volt models).

7. Place the cleaner power supply so that it is at a minimum distance of 10 feet from the pool edge. The

length of the standard cleaner cable is 55 feet.

USE ONLY HAYWARD GENUINE REPLACEMENT PARTS

Page 4 of 16 ROBOTIC POOL CLEANER ISRC10202 REV C

GENERAL OPERATION INSTRUCTIONS

Take a moment to get familiar with the TigerShark using the figure on page 9. Throughout this manual reference to this figure

is made when referring to different components of the TigerShark.

1. Select the nearest GFCI (Ground Fault Circuit Interrupter) protected 110-120 volt AC outlet (220-240 volt for 240 volt

models).

2. Place the power supply (page 9, #1) so that the TigerShark can reach all the walls of the swimming pool and the power

supply is at a minimum distance of 10 feet from the pool edge (page 13 Fig. a). The length of the standard TigerShark cable
is 55 feet. (TigerShark2 cable is 100 feet).

3. Connect the floating cable (page 9, #2) to the power supply. Use only the original TigerShark Power Supply manufactured

by Hayward Pool Products.

4. The TigerShark has an adjustable handle (page 9, #3). The handle must be locked in a diagonal position in order to

ensure optimal cleaning results. The handle has two diagonal positions. Reverse handle positions after each use. (page 13,
Fig. b) to minimize cord twisting.

5. Place the TigerShark in the pool. It will slowly sink to the bottom of the pool as the air inside is released. Submersing by

hand is helpful.

6. Connect the power supply to the GFCI protected outlet and switch to the “on” position. The TigerShark will perform a self-

diagnostics routine for several minutes before starting the cleaning cycle.

Notice: The QC will go into Quik Clean cycle.

Caution: DO NOT switch power supply ON when the TigerShark is out of water. This may result in damage to the pump &

drive motor seals, which will VOID the warranty.

7. The TigerShark will automatically shut off after a cleaning cycle of 4 hours. (90 minutes for Quik Clean, or 7 hours for the

TigerShark2). If your pool is cleaned in less time than 4 hrs, you may shut the TigerShark off manually by switching the
power supply to the off position.

Should a second cleaning cycle be required, switch OFF the power supply for 10 seconds and restart.

8. After the pool has been cleaned, switch OFF the power supply before removing the TigerShark from the pool.

9. Remove the TigerShark from the water at the shallow end of the pool by pulling the cable until the TigerShark reaches the

surface. Then lift it out of the water using the handle, NOT the cable.

Caution: When pulling the cable, reel it in hand-over-hand - DO NOT reel it around your arm.

Optimum operating water temperature range for the TigerShark is 50ºF - 100ºF.

Remove the TigerShark from the pool after each use and store in the shade. Keeping the TigerShark permanently in
the pool may result in additional service requirements.

USE ONLY HAYWARD GENUINE REPLACEMENT PARTS

Page 5 of 16 ROBOTIC POOL CLEANER ISRC10202 REV C