HAYWARD HP6003T, HP11003T, HP2100TCO3T, HP21003T, HP21203T Operation Manual
NOTIC
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uctions that are
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Models HP6003T, HP11003T, HP2100TCO3T,
HP13023772 Rev: B
OWNERS OPERATION & PARTS MANUAL
Attention
Installer:
Give this manual to
the homeowner.
Important Information to
keep for Service
Model # ___________________
Serial # ____________________
Install Date ________________
HP21003T, HP21203T
SAVE THIS OWNERS MANUAL
The Hayward HeatPro Heat Pump is listed by ETL as complying with the latest edition of the “UL Standard for Safety for
Heating and Cooling Equipment”, UL1995 and CSA C22.2 No. 236.
All Hayward HeatPro Heat Pumps must be installed in accordance with all applicable National and Local codes. In the absence
of local codes, refer to the latest edition of the National Electric Code (NEC) in the United States and the Canadian Electric
Code (CEC) in Canada
Basic safety precautions should always be followed, including the following: Failure to follow instructions can cause severe
injury and/or death.
This is the safety-alert symbol. When you see this symbol on your equipment or in this manual, look for one of the
following signal words and be alert to the potential for personal injury.
WARNING warns about hazards that could cause serious personal injury, death or major property damage and if
ignored presents a potential hazard.
CAUTION warns about hazards that will or can cause minor or moderate personal injury and/or property damage
and if ignored presents a potential hazard. It can also make consumers aware of actions that are unpredictable and unsafe.
The
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USE ONLY HAYWARD GENUINE REPLACEMENT PARTS
Pomona, CA Clemmons, NC Nashville, TN
Tel: 908.351.5400 www.haywardpool.com
Page 2 of 24 HEATPRO HEAT PUMP HP13023772 Rev: B
IMPORTANT SAFETY INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS IN THIS OWNER’S
MANUAL AND ON EQUIPMENT.
Before servicing this electrical equipment, turn power supply OFF.
KEEP ALL LABELS IN GOOD CONDITION AND REPLACE IF MISSING OR DAMAGED.
WARNING – To reduce risk of injury, do not permit children to use or climb on the heat pump, pumps or filters. Closely supervise
children at all times. Components such as the filtration system, pumps, and heaters must be positioned to prevent children from using them as a
means of access to the pool.
CAUTION – This heat pump is intended for use on permanently installed swimming pools and may also be used with spas. Do NOT use
with storable pools. A permanently installed pool is constructed in or on the ground or in a building such that it cannot be readily disassembled for
storage. A storable pool is constructed so that it is capable of being readily disassembled for storage and reassembled to its original integrity.
Though this product is designed for outdoor use, it is strongly recommended to protect the electrical components from the weather. Select a welldrained area, one that will not flood when it rains. It requires free circulation of air for cooling. Do not install in a damp or non-ventilated location.
WARNING – Risk of Electric Shock. All electrical wiring MUST be in conformance with all applicable local
codes, regulations and the National Electric Code (NEC). Hazardous voltage can shock, burn, and cause death or serious
property damage. Provide a properly located outlet. All electrical wiring MUST be in conformance with applicable local
and national codes and regulations. Before working on this unit, turn off power supply to the heat pump.
WARNING – To reduce the risk of electric shock replace damaged wiring immediately. Locate conduit to
prevent abuse from lawn mowers, hedge trimmers and other equipment.
WARNING – Failure to bond heat pump to pool structure will increase risk for electrocution and could result in injury or death. To reduce
the risk of electric shock, the electrician must comply with installation instructions and must bond the heat pump accordingly. In addition, the
licensed electrician must also conform to local electrical codes for bonding requirements.
Notes to the electrician:
Use a solid copper conductor, size 8 or larger. Run a continuous wire from external bonding lug to reinforcing rod or mesh. Connect a No. 8 AWG
(8.4 mm
electrical equipment, metal piping (except gas piping), and conduit within 5 ft. (1.5 m) of inside walls of swimming pool or spa. IMPORTANT -
Reference NEC codes for all wiring standards including, but not limited to, grounding, bonding and other general wiring procedures.
2
) solid copper bonding wire to the grounding lug provided on the heat pump and to all metal parts of swimming pool or spa, and to all
WARNING – Suction Entrapment Hazard.
Suction in suction outlets and/or suction outlet covers which are damaged, broken, cracked, missing, or unsecured can cause
severe injury and/or death due to the following entrapment hazards:
Hair Entrapment- Hair can become entangled in suction outlets.
Limb Entrapment- A limb inserted into an opening of a suction outlet or suction outlet cover that is damaged, broken,
cracked, missing, or not securely attached can result in a mechanical bind or swelling of the limb.
Body Suction Entrapment- A differential pressure applied to a large portion of the body or limbs can result in an entrapment.
Evisceration/ Disembowelment - A vacuum applied directly to the intestines through an unprotected suction outlet sump or
suction outlet cover which is damaged, broken, cracked, missing, or unsecured can result in evisceration (disembowelment).
Mechanical Entrapment- There is potential for jewelry, swimsuit, hair decorations, finger, toe or knuckle to be caught in an
opening of a suction outlet or suction outlet cover resulting in mechanical entrapment.
WARNING - To reduce the risk of entrapment hazards:
o When suction outlets are less than a 18” x 23” [45cm x 58cm] equivalent, a minimum of two functioning suction
outlets per pump must be installed. Suction outlets in the same plane (i.e. floor or wall), must be installed a
minimum of three feet (3’) [1 m] apart, as measured from near point to near point.
o Dual suction outlets shall be placed in such locations and distances to avoid “dual blockage” by a user.
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Tel: 908.351.5400 www.haywardpool.com
Page 3 of 24 HEATPRO HEAT PUMP HP13023772 Rev: B
o Dual suction fittings shall not be located on seating areas or on the backrest for such seating areas.
o The maximum system flow rate shall not exceed the flow rating of any listed (per current revision of ASME/ANSI A112.19.8) suction
outlet cover installed.
o Never use the Pool or Spa if any suction outlet component is damaged, broken, cracked, missing, or not securely attached.
o Replace damaged, broken, cracked, missing, or not securely attached suction outlet components immediately.
o In addition two or more suction outlets per pump installed in accordance with latest APSP (formally NSPI) Standards and CPSC
guidelines, follow all National, State, and Local codes applicable.
WARNING – Never operate or test the circulation system at more than 50 PSI.
WARNING – Failure to remove pressure test plugs and/or plugs used in winterization of the pool/spa from the suction outlets can
result in an increase potential for suction entrapment as described above.
WARNING – Failure to keep suction outlet components clear of debris, such as leaves, dirt, hair, paper and other materials can
result in an increase potential for suction entrapment as described above.
WARNING – Suction outlet components have a finite life, the cover/grate should be inspected frequently and replaced at least every
ten years or if found to be damaged, broken, cracked, missing, or not securely attached.
WARNING – All suction and discharge valves MUST be OPEN when starting the circulation system. Failure to do so could result in
severe personal injury and/or property damage. All drains and suction outlets MUST have properly installed covers, securely attached using the
screws supplied with the covers. If screws are lost, order replacement parts from your supplier.
WARNING – Hazardous Pressure. Pool and spa water circulation systems operate under hazardous pressure during
start up, normal operation, and after pump shut off. Stand clear of circulation system equipment during start up. Failure to
follow safety and operation instructions could result in violent separation of the pump housing and cover due to pressure in the
system, which could cause property damage, severe personal injury, or death. Before servicing pool and spa water circulation
system, all system and pump controls must be in off position and filter manual air relief valve must be in open position. Before
starting system pump, all system valves must be set in a position to allow system water to return back to the pool. Do not change
filter control valve position while system pump is running. Before starting system pump, fully open filter manual air relief valve.
Do not close filter manual air relief valve until a steady stream of water (not air or air and water) is discharged.
WARNING – Separation Hazard. Failure to follow safety and operation instructions could result in violent
separation of pump components. Strainer cover must be properly secured to pump housing with strainer cover lock ring. Before
servicing pool and spa circulation system, filter manual air relief valve must be in open position. Do not operate pool and spa
circulation system if a system component is not assembled properly, damaged, or missing. Do not operate pool and spa
circulation system unless filter air relief valve body is in locked position in filter upper body.
WARNING – Fire and burn hazard. Motors operate at high temperatures and if they are not properly isolated from any flammable
structures or foreign debris they can cause fires, which may cause severe personal injury or death. It is also necessary to allow the motor to cool for
at least 20 minutes prior to maintenance to minimize the risk of burns.
WARNING – Failure to install according to defined instructions may result in severe personal injury or death.
WARNING – The following “Safety Rules for Hot Tubs” recommended by the U.S. Consumer Product Safety Commission should be
observed when using the spa.
1. Spa or hot tub water temperatures should never exceed 104°F [40°C]. A temperature of 100°F [38°C] is considered safe for a healthy adult.
Special caution is suggested for young children. Prolonged immersion in hot water can induce hyperthermia.
2. Drinking of alcoholic beverages before or during spa or hot tub use can cause drowsiness, which could lead to unconsciousness and
subsequently result in drowning.
3. Pregnant women beware! Soaking in water above 100°F. [38°C] can cause fetal damage during the first three months of pregnancy (resulting
in the birth of a brain-damaged or deformed child). Pregnant women should adhere to the 100°F. [38°C] maximum rule.
4. Before entering the spa or hot tub, users should check the water temperature with an accurate thermometer; spa or hot tub thermostats may err in
regulating water temperatures by as much as 4°F (2.2°C).
5. Persons taking medications, which induce drowsiness, such as tranquilizers, antihistamines or anticoagulants, should not use spas or hot tubs.
USE ONLY HAYWARD GENUINE REPLACEMENT PARTS
Pomona, CA Clemmons, NC Nashville, TN
Tel: 908.351.5400 www.haywardpool.com
Page 4 of 24 HEATPRO HEAT PUMP HP13023772 Rev: B
6. If the pool/spa is used for therapy, it should be done with the advice of a physician. Always stir pool/spa water before entering the pool/spa to
mix in any hot surface layer of water that might exceed healthful temperature limits and cause injury. Do not tamper with controls, because
scalding can result if safety controls are not in proper working order.
7. Persons with a medical history of heart disease, circulatory problems, diabetes or blood pressure problems should obtain a physicians advice
before using spas or hot tubs.
8. Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above normal body temperature of 98.6°F.
[37°C]. The symptoms of Hyperthermia include: drowsiness, lethargy, dizziness, fainting, and an increase in the internal temperature of the
body.
The effects of Hyperthermia include:
1. Unawareness of impending danger.
2. Failure to perceive heat.
3. Failure to recognize the need to leave the spa.
4. Physical inability to exit the spa.
5. Fetal damage in pregnant women.
6. Unconsciousness resulting in danger of drowning.
DEFINITIONS:
Suction Outlet – The term Suction Outlet is a fitting, fitting assembly, cover/grate and related components that provide a means for water to exit the
pool and into the pump circulating system.
Inches of Mercury (in Hg) - A unit for measuring pressure below atmospheric (“suction” or “vacuum”) (1.0 inch Hg = .491 PSI)
Main Drain – See Suction Outlet
PSI – An abbreviation for pounds per square inch.
General Information:
Swimming Pool Energy Saving Tips
It is important to note that a heat pump will not heat a pool as fast as a gas heater. If the pool water is allowed to
cool significantly, it may take a heat pump several days to return pool water to the desired temperature. For
weekend use, it is more economical to maintain the pool water temperature at the desired temperature. If pool
use is not planned for a prolonged period, energy consumption can be minimized by either turning off the heat
pump or by decreasing the temperature setting several degrees.
Hayward Pool Products offers the following recommendations to help conserve energy and minimize the cost of
operating the heat pump.
1. Carefully monitor the water temperature of the pool in the summertime.
2. During the winter or when on vacation longer than a week, turn off the heat pump and follow the
winterization procedures in this manual.
3. Where possible, shelter the pool from prevailing winds with well-trimmed hedges or other landscaping,
cabanas, or fencing.
4. The use of a pool cover is recommended. A pool cover will provide a valuable safety feature, reduce heat
loss, conserve chemicals, and reduce the load on filter systems.
USE ONLY HAYWARD GENUINE REPLACEMENT PARTS
Pomona, CA Clemmons, NC Nashville, TN
Tel: 908.351.5400 www.haywardpool.com
Page 5 of 24 HEATPRO HEAT PUMP HP13023772 Rev: B
The following table lists the minutes it will take to heat a pool 1°F, based on gallons. This is an approximation
only.
HP21003T, HP2100TCO3T,
HP11003T
HP6003T
Pool Size in
Model HP21203T
Gallons
200 1 1 2 2 1 1 2 2 2 2 2 2
500 2.5 2.5 2.5 3 3 3 3 4 4 5 5 6
1000 4 5 5 6 5 6 6 7 8 10 11 12
1500 7 8 8 9 8 9 9 11 13 14 16 18
2000 8 10 10 12 10 12 12 14 17 19 21 24
5000 21 24 26 29 25 29 31 35
10000 42 48 52 59 50 58 62 71
20000 83 97 104 118 100 116 125 141
80°F 70°F 60°F 50°F 80°F 70°F 60°F 50°F 80°F 70°F 60°F 50°F
Features:
- UV resistant cabinet;
Scroll compressor for quiet operation;
-
Energy efficient heating of your pool and spa;
-
Digital Electronic Control (All Models):
-
o Easy to read display;
o Continuous digital temperature display;
o Dual thermostats for independent temperature control of pool and spa
(Single thermostat for model HP11002 only);
o Display of self diagnostic codes to monitor heat pump performance;
o Control Lock Out Function;
o Defrost Function to prevent evaporator coil freeze up;
Titanium Heat Exchanger withstands the harshest conditions.
-
USE ONLY HAYWARD GENUINE REPLACEMENT PARTS
Pomona, CA Clemmons, NC Nashville, TN
Tel: 908.351.5400 www.haywardpool.com
Page 6 of 24 HEATPRO HEAT PUMP HP13023772 Rev: B
How a Heat Pump Works
C
A
TXV
HEAT
FROM
AIR
B
AIR COIL (EVAPORATOR)
E
D
WATER HEAT EXCHANGER
COMPRESSOR
(CONDENSER)
HOT
WATER
OUT
COLD
WATER
IN
The heat pump takes heat from the environment and uses it to heat the pool water. During heat pump operation,
high temperature, high-pressure sub cooled liquid Refrigerant (A) is throttled by Metering Device (TXV) and
turned into low temperature, low-pressure saturated liquid (B). The two-phase Refrigerant flows through the Air
Coil (Evaporator), where the liquid refrigerant evaporates into vapor by absorbing heat from the surrounding
air. At the outlet of the Air Coil (Evaporator) it becomes a low temperature, low-pressure superheated vapor
(C). The Compressor receives this flow at the suction line (D), and compresses it into a high temperature, high
pressure superheated vapor, which is discharged from the Compressor (E) and flows into the Water Heat
Exchanger (Condenser). The heat carried by the flow is then released to the surrounding water from the pool. At
the same time, the high temperature, high-pressure superheated vapor is then condensed back to high-pressure
sub cooled liquid (A), which completes the cycle. The water, which is being forced through the Water Heat
Exchanger (Condenser) by the pool pump, is heated as it passes through.
Becoming Familiar with Your Heat Pump
Heat Pump Protection Features
Hayward heat pumps are equipped with safeguards that will stop operation to protect the unit in case of the
following events:
• Excessively high refrigerant pressure
• Excessively high water temperature
• Loss of refrigerant
• Fan Motor Failure
• Evaporator Freeze-up
• Low Ambient Temperature
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Tel: 908.351.5400 www.haywardpool.com
Page 7 of 24 HEATPRO HEAT PUMP HP13023772 Rev: B
High / Low Refrigerant Pressure Switches
• The high-pressure switch senses the refrigerant pressure in the sealed refrigeration system and turns
the heat pump off if the operating pressure exceeds the normal pressure. The heat pump will
automatically reset the switch after the system pressure drops back to normal operating pressure. The
display will show “HI”, if this switch is tripped.
• The low-pressure switch senses the refrigerant pressure in the sealed refrigeration system to protect
against certain conditions that could be detrimental to compressor life. The switch turns the heat
pump off in the event of loss of refrigerant, fan motor failure, evaporator freeze-up, or airflow
blockage. The heat pump will automatically reset the switch after the system pressure rises to the
normal operating pressure. The display will show “LP”, if this switch is tripped.
Water Pressure Switch
Water pressure causes the Water Pressure Switch contacts to close. Insufficient water pressure will allow these
contacts to open, and turn the heat pump off. The display will read “PS” if the water pressure is not sufficient.
Time Delay
All models use a 5-minute time delay to prevent repeated tripping of the compressor thermal overload, which is
caused by attempting startup before system refrigerant pressures are equalized. Any interruptions, outside of
power loss, will result in a 5-minute time delay.
Low Ambient Temperature
If the air outside the heat pump is not warm enough the heat pump will not operate. The actual point at which
the unit will cease operating due to low temperature varies depending on which model is purchased, current
weather conditions, and the amount of sunlight reaching the heat pump. The shutdown can occur anywhere
within a wide range of temperatures, near 50°F (10°C). This is not a “fixed” range. Climate conditions, sunlight,
and various models respond differently to low ambient temperature. Low outside air temperatures will activate
the systems defrost function. The heat pump will run for 15 minutes to defrost the evaporator coil at which time
the control will check the temperature to see if the coil has warmed up sufficiently to return to normal operation.
The control will run through three cycles checking the coil temperature, to try and return to normal operation,
before it will shut the unit down completely for 2 hours (display will show “dEF”). After the 2-hour wait the
unit will restart to check the temperature and try to resume normal operation. The heat pump control will
continue this cycle until the evaporator is defrosted.
USE ONLY HAYWARD GENUINE REPLACEMENT PARTS
Pomona, CA Clemmons, NC Nashville, TN
Tel: 908.351.5400 www.haywardpool.com
Page 8 of 24 HEATPRO HEAT PUMP HP13023772 Rev: B
Clearance
A minimum of 2 feet (.6 m) of clearance from walls, shrubbery, equipment, etc. is required around the entire
heat pump. This allows for ample air intake. A minimum of 6 feet (2 m) of clearance above the heat pump is
required to prevent re-circulation of air. We recommend NOT placing the unit underneath eaves, decks, or
porches, as this causes re-circulation of air.
RE-CIRCULATION OF AIR BACK
INTO THE PUMP WILL
GREATLY REDUCE ITS EFFICIENCY
Roof Run-Off
NOTICE - Make sure the heat pump is not located where large amounts of water may run-off from the roof
into the unit. Sharp sloping roofs without gutters will allow massive amounts of rainwater, mixed with debris
from the roof to be forced through the unit. This will clog, damage, and corrode the unit.
NOTE: A gutter or down spout may need to be installed to protect the heat pump.
Drainage and Condensation
THE HEAT PUMP GENERATES WATER CONDENSATION DURING NORMAL OPERATION.
THIS SHOULD NOT BE MISTAKEN FOR A LEAK IN THE UNIT.
A drain hole is provided in the in base pan on the side of the unit opposite the controls for adequate removal of
condensation and rainwater. Condensation will be produced by the evaporator coil while the unit is running and
drain at a steady rate, usually
The more humid the ambient air, the more condensation will be produced. If drainage is above this range during
operation or if water continues to drain from the base when the heat pump is not in operation for more than an
hour, a leak in the internal plumbing may have occurred. The troubleshooting section provides
recommendations if a leak is suspected.
NOTICE: Keep the drain hole clear of debris and clean it regularly to remove any obstruction.
3 to 5 gallons per hour, depending upon ambient air temperature and humidity.
USE ONLY HAYWARD GENUINE REPLACEMENT PARTS
Pomona, CA Clemmons, NC Nashville, TN
Tel: 908.351.5400 www.haywardpool.com
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