Hayes Microcomputer Products ADSL Ethernet Modem User Manual

ADSL

Ethernet Modem

U S E R ’ S G U I D E

NOTICE

This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form.

The manufacturer do es not warrant that the hardwar e will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respect to the quality, performance, merchantability, or fitness for a particular pur po s e of the software or documentation. The manu facturer reserves the right to make changes to the hardware, software, and documentation without obligat ion to notify an y person or organization of the revision or change.

All brand and product names are the trademarks of their respective owners.

Contents

1. INSTALLATION INSTRUCTIONS........................................... 1

1.1 I

1.2 P

1.3 Q

1.4 I

2. O

2.1 D

2.2 C

2.3 S

2.4 S

2.5 S

2.6 A

2.7 T

3. A

3.1 WAN S

3.2 WAN IP F

3.3 LAN I

3.4 LAN IP F

3.5 IP R

3.6 MAC F

3.7 R

3.8 S

3.9 T

3.10 DNS & DHCP S

3.11 DHCP R

3.12 M

MPORTANT! BEFORE YOU BEGIN ..................................... 1

ACKAGE CONTENTS...................................................... 1

UICK START INSTRUCTIONS............................................... 3

Step 1: Installing the Software ......................................... 3

Step 2: Installing the Hardware........................................ 4

Step 3: Configuring Internet Explorer................................ 5

Step 4: Establishing Communication ................................. 7

F YOU NEED HELP ......................................................15

NLINE GAMING........................................................... 16

O I NEED TO DO ANYTHING?.......................................16

HOOSING AN IP ADDRESS FOR GAMING...........................17

ETTING UP A FIREWALL FILTER FOR YOUR COMPUTER

PENING PORTS FOR GAMING

ETTING UP A FIREWALL FILTER FOR XBOX® LIVE ...............23

ETTING UP A FIREWALL FILTER FOR PLAYSTATION

SSIGNING THE FILTER TO YOUR INTERNET CONNECTION......26

URNING THE FILTER ON AND OFF...................................27

DVANCED SETUP OPTIONS ............................................ 29

ETTINGS..........................................................30

)

...............................................21

2.........25

3.1.1 PPP Connections ...............................................31

3.1.2 1483 Bridged with DHCP....................................34

3.1.3 1483 Bridged with Static IP................................35

3.1.4 1483 Routed with Static IP Connection...............36

3.1.5 1483 Bridged (Pure Bridge Mode).......................38

3.1.6 AutoPPP............................................................39

3.1.7 AutoBridge........................................................41

ILTER .........................................................42

NTERFACE..........................................................46

ILTER...........................................................47

EMAP FILTER........................................................48

ILTER ..............................................................50

OUTING CONFIGURATION.............................................51

ERVICES ..................................................................53

RAFFIC SHAPING PROFILE ............................................54

ERVER.................................................55

ELAY.............................................................57

ANAGEMENT ACCESS CONTROL .....................................58

3.13 CONNECTION LOOPBACK................................................59

3.14 NTP S

TATUS MONITORING .................................................... 61

4. S

4.1 ADSL S

4.2 S

4.3 P

4.4 M

4.5 ADSL C

5. A

DMINISTRATION ......................................................... 69

5.1 S

5.2 P

5.3 F

5.4 R

5.5 R

5.6 F

5.7 L

5.8 D

PPENDIX A DSL INTERNET SETTINGS TABLES.......................... 74

A A

PPENDIX B FRONT PANEL DESCRIPTION................................. 76

PPENDIX C LOCATING A MAC ADDRESS ................................. 77

A A

PPENDIX D MACINTOSH AND LINUX USERS: CONFIGURING TCP/IP

ETTINGS........................................................................... 79

ERVER..............................................................60

TATUS............................................................61

YSTEM STATUS..........................................................64

ROCESSES ................................................................66

EMORY USAGE..........................................................67

ONNECTION MONITOR........................................67

YSTEM LOG ..............................................................69

ASSWORD ................................................................70

IRMWARE UPDATE......................................................71

ESET TO DEFAULT......................................................72

EBOOT SYSTEM .........................................................72

ILE UPLOAD..............................................................72

OGOUT....................................................................73

IAGNOSTIC INFO .......................................................73

Macintosh TCP/IP Settings ..............................................79

Linux Network Settings ...................................................80

PPENDIX E TROUBLESHOOTING ........................................... 82

A A

PPENDIX F REGULATORY INFORMATION.................................. 86

ii Hayes ADSL Due User’s Guide

Installation Instructions

1.1 Important! Before You Begin

Before you install your ADSL modem, you must have DSL service enabled on your telephone line. To do this, you need to sign up with a DSL service provider.

1.2 Package Contents

Check that your package includes the items shown:

The CD contains the installation software, documentation, warranty, and Customer Support information.

If anything is missing or damaged, contact Hayes Customer Support or your retailer or distributor.

In addition, you may have

• DSL line filters (certain units only)

• Phone-jack adapter to adapt the RJ-11 phone cord to a

different phone jack (certain units only)

You Will Also Need

• A Windows 98SE/2000/Me/XP computer equipped with a

Network Interface Card (NIC).

• An ADSL-enabled telephone wall jack to plug the ADSL

modem into.

2 Hayes ADSL Ethernet User’s Guide

1.3 Quick Start Instructions

Installing the ADSL Ethernet involves four steps: Installing the Software, Installing the Ha rdwa re , Configuring Internet Explorer, and Establishing Communication.

Step 1: Installing the Software

Windows 98SE, Me, 2000, and XP Users: You must install the software BEFORE connecting the hardware.

Macintosh and Linux Users:

You do not need to run the CD software.

Skip to Step 2, Installing the Hardware.

1111

Your computer must be on. Insert the supplied CD into

your computer. The CD should start automatically and the

Select Language screen should appear. (If the CD does not start automatically, on the desktop, click the Start button, click Run and then type D:\setup.exe, where D is the

letter of your CD-ROM drive.)

2222

At the Select Language screen, make your selection. Then the

ADSL Modems menu is displayed:

3333

Click the ADSL Modem Installation Wizard button.

4444

At the next screen, select ADSL Ethernet. The software

installation then proceeds automatically.

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When the process is complete, you will be prompted to click

Finish. Now shut down your computer and install the

modem hardware.

Step 2: Installing the Hardware

Your computer should be shut down.

Rear panel ports

1111

Plug one end of the straight-through Ethernet (10BaseT) cable

into the modem’s ETHERNET port and plug the other end

into your computer’s Ethernet port.

Note: You can also attach the ADSL Ethernet to an access

point, switch, or network hub via its ETHERNET port and thus connect multiple computers.

• If your hub has an uplink or daisy chain port, you can use

the supplied straight-through Ethernet cable to connect the two.

• If you are using a wireless access point, you need a

crossover Ethernet cable (sold separately).

Throughout this manual, when we refer to an Ethernet connection, it should be understood that this connection may be to a computer, wireless access point, or hub.

2222

Plug the included power cube into a power strip or wall outlet

and then into the modem’s power (PWR) jack.

IMPORTANT

the modem. Other power cubes may damage your hardware.

4 Hayes ADSL Ethernet User’s Guide

: Use only the power cube shipped with

The PWR light should become steady on, and the LINK light should blink once. If the PWR light doesn’t turn on, make sure

there is power at the wall outlet or power strip where you plugged in the power cube.

3333

Turn the computer on.

4444

Plug one end of the supplied phone cord into the modem’s

ADSL jack and the other end into the ADSL wall jack. The LINK light should blink and then become steady on. If it

doesn’t, consult Appendix E, Troubleshooting.

5555

Finally, while phone filters are not absolutely required, we

HIGHLY RECOMMEND that you install a filter on EVERY phone that is sharing the DSL phone line.

Phone filters block the DSL frequencies so that someone making a normal phone call won’t hear noise on the line. They also keep phone conversations from interfering with DSL performance.

You may have received DSL filters with your modem. If you did not, or need more filters, they are available at most retail stores that carry consumer electronics.

Plug the phone or fax cord into the filter’s PHONE end and plug the filter’s LINE end into the wall jack.

Continue below with Configuring Internet Explorer.

Step 3: Configuring Internet Explorer

Macintosh and Linux users: Your Web browser is set up

automatically, so you can skip this section. Turn to the TCP/IP Settings Appendix on page 79 to make sure that the computer’s network, or TCP/IP settings, are configured correctly, and then go

to Step 4, Establishing Communication, on page 7.

Windows users: Your software that you use to make an Internet connection must be set for a network connection, not a dial-up connection. The instructions below are for Internet Explorer, the

most popular Web browser. If you are using Netscape Navigator

or another browser, set it up now to use a network connection

(this might be called a “Local Area Network” or “broadband” connection).

If you use Internet Explorer, you need Version 5 or later. Most people have the right version. If you don’t, we suggest you get a free upgrade.

If you want to check your version number, open Internet Explorer,

select Help, then About Internet Explorer. Your version number

is right under the Microsoft Internet Explorer logo. You can ignore all the numbers after the period following the first digit.

1111

On the desktop, right-click the Internet Explorer icon, and select Properties.

If you cannot access Internet Explorer:

Windows XP users: From the desktop, click the Start button, then click Control Panel. In Control Panel, click Network and Internet Options and then click the Internet Options

icon.

Windows 98/Me/2000 users: From the desktop click the Start button, point to Settings, and then click Control Panel. In Control Panel, click the Internet Options icon.

2222

In the Internet Properties dialog box, click the Connections

tab.

3333

On the Connections tab, click Setup.

4444

Windows XP users: In the Welcome to the New Connection

Wizard dialog box, click Next.

If you see a Location Information dialog box, click Cancel to return to the Welcome dialog box, and click Next again.

In the Network Connection Type dialog box, click Connect to the Internet.

In the Getting Ready dialog box, click “Set up my

6 Hayes ADSL Ethernet User’s Guide

connection manually,” and then click Next. In the Internet Connection dialog box, click “Connect using

a broadband connection that is always on,” and click Next. Windows 98/Me/2000 users: In the Internet Connection

Wizard dialog box, select “I want to set up my Internet connection manually, or I want to connect through a local area network (LAN),” and click Next.

In the Setting up your Internet connection dialog box, change the selection to “I connect through a local area network (LAN)” and click Next.

In the Local area network Internet configuration dialog box, uncheck the box “Automatic discovery of proxy server.” Then click Next.

A dialog box asks if you want to set up an email account. Click

No and then Next.

5555

When the configuration process is done, you will see a

Completing the Internet Connection Wizard dialog box.

Windows 98/Me/2000 users: Be sure to uncheck the box that

says “To connect to the Internet immediately, select this box….”

6666

Click Finish.

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Windows XP users: Close Control Panel.

Windows 98/Me/2000 users: If Internet Explorer is open, close it.

Continue with Step 4, Establishing Communication.

Step 4: Establishing Communica tion

The final step in the installation is setting up your Internet connection.

1111

Windows users should have a Hayes icon on your desktop that looks like this:

Click the icon to display the Hayes ADSL login page.

If you do not have an icon on your desktop like the one shown

above, open your Web browser, type http://10.0.0.2, and press Enter (or Return) to display the login page.

If the login page doesn’t display, perform the following in this order: Recheck all connections; restart the modem and

computer; and reset the modem by inserting a paper clip into

the Reset pinhole and holding for five seconds. In this manual we use the name Configuration Manager to

refer to the software reached by way of the Hayes icon or by

typing http://10.0.0.2 into your browser.

2222

To log in, type the following user ID and password in

lower-case letters:

User ID: admin Password: hayesadsl (the “l” in “hayesadsl” is a lowercase

“L,” not the number “one”)

Note: This User ID and Password are different from the ones

your service provider may have given you. They provide an added level of security that protects your modem’s settings. This ID and password can be changed later if you prefer to choose them yourself.

3333

Click Enter.

8 Hayes ADSL Ethernet User’s Guide

4444

The Basic Setup page displays.

You need to fill in at least four of these boxes: Protocol, VPI, VCI, and Encapsulation. If your service provider gave you

these settings, it will make installation a little faster and easier, but don’t worry if you don’t have them. We’ll tell you how to figure them out.

If Your Service Provider Gave You Protocol, VPI, VCI, and Encapsulation Settings

1111

If you have this information (Protocol, VPI, VCI, and Encapsulation), select the correct Protocol from the list.

The screen may change slightly, depending on the protocol you select.

2222

Enter the VPI, VCI, and Encapsulation in the appropriate

boxes.

3333

If you selected PPPoE as your Protocol, your provider may

also have given you a Service Name. If so, enter it in the appropriate box. (This information is optional.)

4444

If you selected PPPoE or PPPoA as your Protocol, your

provider should have given you a User ID or Use r Na me

(usually your email address or the characters preceding the

@ sign in your email address) and a Password. (These are

NOT the User ID and Password that you used to get into

the Basic Setup menu.) If you cannot remember or cannot find your User ID and Password, call your service provider

and say that you have misplaced your user name and password. Then enter them as well. This information is

required only with PPPoE and PPPoA protocols.

5555

If you selected 1483 Bridged with Static IP or 1483 Routed

with Static IP as your Protocol, your provider should have given you two series of numbers for the IP Address and Gateway. Enter these numbers in the appropriate boxes.

6666

Leave the Virtual Circuit box at 0.

7777

Click Update, then Save Configuration.

8888

Go to your Web browser (i.e., Internet Explorer or Netscape

Navigator) and try to connect to a familiar Web address.

9999

If you connect successfully, your installation is complete

and you’re ready to browse the web! If you do not

connect successfully, consult Appendix E, Troubleshooting.

If and when you want to use your modem for online gaming, continue on page 16.

If You DO NOT Have Protocol, VPI, VCI, and Encapsulation Settings from your Service Provider

If you do not have the settings from your service provider, you can use the AutoConfiguration feature (instructions below). This should work for most, but not all, users. If it doesn’t work for you, we’ll tell you how to find and enter your settings manually.

Using AutoConfiguration

When you select the AutoPPP or AutoBridge option on the Protocol list, the ADSL Ethernet searches its connection with the

DSL service provider to test the more popular Internet settings (VPI, VCI, and Encapsulation).

10 Hayes ADSL Ethernet User’s Guide

For most users, the modem should take five minutes or less to test its settings for a possible match with your provider’s settings.

1111

If your provider has given you a User ID and Password, select AutoPPP (the Basic Setup default). Otherwise, select

AutoBridge and go to Step 2 on page 12.

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When you select AutoPPP from the Protocol list, this page appears:

bbbb

Make the following entries:

User ID Supplied by your service provider.

Typically this is the same as your email address or the characters preceding the @ sign in your email address..

Password Supplied by your service provider.

Virtual Circuit Accept the default, which is 0.

cccc

Click the Update button to start searching.

dddd

As the modem searches for a match, click the ADSL Status button

Status page. Under Connections Status, the State field

indicates the search progress:

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When the State field displays Connected, click the Advanced Setup button

modem fails to find a match using the AutoPPP option, see Step 2 below.)

at the top of the page to go to the ADSL

at the top of the page. (If the

ffff

On the Advanced Setup page, click the Save Configuration button to save your provider’s Internet settings to permanent memory.

If the modem found a match, you’ve finished! You are now

connected to the Internet.

2222

If the modem didn’t find a match using AutoPPP, some

users may be able to connect using the AutoBridge option, even if they were given a User ID and Password.

aaaa

To use this option, select AutoBridge from the Protocol

list.

12 Hayes ADSL Ethernet User’s Guide

bbbb

The following field appears:

Virtual Circuit Accept the default, which is 0.

cccc

Click Update and repeat Steps 1b – 1d above.

When the modem connects, you are ready to explore the Internet.

If and when you want to use your modem for online gaming, continue on page 16.

If neither AutoPPP nor AutoBridge turns up a match for your provider’s settings, follow the instructions below.

Locating and Entering DSL Settings Manually If AutoConfiguration Did Not Work

The DSL Internet Settings Tables beginning on page 74 show

the settings for the most commonly encountered service providers in the US and many other countries.

If there is more than one setting for your service provider, the most common is labeled (1), the next most common is labeled (2), and so on.

1111

Go to the table on page 74 and find your service provider on

the list. If you are in the US and your service provider is not on

the list, follow the instructions using the settings for Service Provider Not Shown at the bottom of the table.

2222

On the ADSL Ethernet’s Basic Setup page (shown on the next page), select your Service Provider’s most often used protocol – labeled (1) in the DSL Internet Settings Tables –

from the list. The screen may change slightly, depending on the protocol you select.

3333

Now enter the corresponding VPI, VCI, and Encapsulation

settings in the appropriate boxes.

4444

If you selected PPPoE as your protocol, leave the Service

Name box empty.

5555

If you selected either PPPoE or PPPoA as your Protocol,

your provider should have given you a User ID or User Name (usually your email address or the characters preceding the @ sign in your email address) and a Password. (These are NOT the User ID and Password that

you used to get into the Basic Setup menu.) If you cannot remember or cannot find your User ID and Password, call

your service provider and say that you have misplaced your user name and password. Then enter them as well.

This information is only required with PPPoE and PPPoA protocols.

6666

If your Service Provider uses 1483 Bridged IP or 1483

Routed IP, you should have been given series of numbers

for the IP Address and Gateway. Enter these numbers in the appropriate boxes.

7777

Leave the Virtual Circuit box at 0.

8888

Click Update, then Save Configuration.

9999

Go to your Web browser (i.e., Internet Explorer or Netscape

Navigator) and try to connect to a familiar Web address.

If you connect successfully, your installation is complete and you’re ready to browse the web!

14 Hayes ADSL Ethernet User’s Guide

If you do not connect successfully, continue with Step 10 below.

Go back to the table on page 74 and enter the next most

1010

frequently used settings – those labeled (2) if you just entered (1), or (3) if you just entered (2) – on the modem’s Basic Setup page, and repeat Steps 2 – 9 above.

If there are no more settings shown for your Service Provider,

1111

access the User’s Guide on the CD and consult Appendix E, Troubleshooting.

If and when you want to use your modem for online gaming, continue on page 16.

1.4 If You Need Help

Hayes has many Technical Support services available to its customers.

Windows users: Please see the Customer Support portion of the

CD for contact information. You may also want to refer to the Frequently Asked Questions on the CD.

Macintosh and Linux Users: You will find Customer Support

information and Documentation in Adobe PDF format in the appropriately named folders in the CD’s directory.

The CD also has more detailed information about installing your ADSL Ethernet, configuring it for a number of common applications, and using it.

From time to time, Hayes may release improved firmware. This is

also available at www.hayesmicro.com, along with upgrade

instructions. We recommend that you check this site periodically for updates.

Online Gaming

2.1 Do I Need To Do Anything?

There are three cases where you need to set up your modem in order to play online games.

 If you are using your computer to play a “peer-to-peer” or

“head-to-head” game over the Internet, you always have to

set up the modem unless you linked up to your partner by going to a web site. A peer-to-peer game is a game where two players are competing directly against one another. Popular peer-to-peer games include Age of Empires, Command and Conquer Reign 2, and Unreal Tournament. If you are unsure whether your game is a peer-to-peer game, check the game instructions.

 If you are using your computer to play a multiplayer game

and you want to host the game. Popular multiplayer games

include Half Life, Diablo II, Delta Force, Hexen II, Myth, Quake II, and Warcraft II, III.

, Dark

 If you are playing an online game using Xbox Live or

PlayStation 2.

In all three cases you will need to:

• Choose an IP address for gaming.

• Open one or more ports in the modem’s built-in firewall by

setting up a filter so that the firewall doesn’t block the other players.

• Assign the filter to your Internet connection.

16 Hayes ADSL Ethernet User’s Guide

2.2 Choosing an IP Address for Gaming

You need to make sure that the computer or gaming system you use for playing games always has the same IP address. By default, the ADSL Ethernet assigns addresses dynamically (using Dynamic Host Configuration Protocol or DHCP) to the devices on the local area network whenever they reboot, and the addresses won’t necessarily always be the same. However, the modem can be set up to assign the same address to your computer or gaming system every time.

To ensure that your computer or gaming system always uses the same address, follow the steps below.

1111

If you are using Xbox or PlayStation 2, connect the device to your modem with an Ethernet cable. (Since the ADSL Ethernet has only one Ethernet port, if you are connected to your computer via Ethernet you will need a “multi-port hub” to expand the available Ethernet ports.) On your TV screen,

locate Network Settings and select Connect.

2222

Click the Advanced Setup button at the top of your Configuration Manager’s Basic Setup page.

3333

On the Advanced Setup page, click the DNS & DHCP Server button.

The DNS & DHCP Server page appears:

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Before you can choose an IP address, you need to know the MAC (Media Access Control) address of your computer or gaming system.

If you are using a computer to play an online game:

If you know the name of your computer or if you have only one computer connected, you can find the MAC address under

DHCP Clients (Leases) at the bottom of the DNS & DHCP Server page.

To find the MAC address if you don’t know the name of your computer or if you have more than one computer connected, follow these steps:

aaaa

Go to the computer you want to use for gaming.

bbbb

Click the Start button and select Run.

cccc

In the Run dialog box, type command and click OK to open the Command or MS-DOS window.

dddd

In the Command Prompt or MS-DOS window (after C:\> or C:\WINDOWS>), type ipconfig, leave a space, then type /all. (It should look like this:

ipconfig /all

)

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Press Enter. The MAC address is displayed as the 12-digit Physical Address or Internet Adapter address.

18 Hayes ADSL Ethernet User’s Guide

If you are using Xbox to play an online game:

aaaa

You can find the MAC address on the Xbox Dashboard in

the lower right corner of the Network Settings menu.

You will see something like MAC=0050F24ADC29, but your address will be different.

bbbb

You will also need to assign an IP address now. To do this,

on the Xbox Network Settings menu select IP Addresses.

cccc

On the IP Addresses screen, enter the following:

Configuration Manual IP Address 10.0.0.25 Subnet Mask 255.255.255.0 Gateway 10.0.0.2

dddd

Press B to go back to the Network Settings menu.

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On the Network Settings menu, select DNS Sservers.

ffff

On the DNS Servers screen, enter the following:

Configuration Manual Primary DNS 10.0.0.2 Alternate DNS 10.0.0.2

gggg

Press B twice to return to the main menu.

If you are using PlayStation 2 to play an online game:

To find the MAC address of the PlayStation 2, follow these steps:

aaaa

Insert your Network Access Disc into the PlayStation.

bbbb

On the main menu, select ISP Setup, then I have an ISP, then Automatic Configuration.

cccc

On the Select an Internet service provider menu, select Other.

dddd

On the Connection Test menu, select Advanced. The MAC address is displayed on the Advanced Broadband Settings screen.

eeee

Now, to configure the Playstation 2’s network settings, on

the main menu select ISP Setup again. If a message displays, press X to disconnect from the Internet.

ffff

On the Edit Network Setting menu, select New Network Setting.

gggg

On the Connect to the Internet menu, select Local Area Network.

hhhh

On the Local Area Network Setup menu, select Automatic Configuration.

iiii

On the Connection Test menu, select Test Settings.

jjjj

At the “Test for connecting to your ISP was successful”

message, select Continue and follow the instructions to

save your setting and return to the main menu.

5555

Now that you have determined the MAC address, you can assign your computer or gaming system an IP address. In the

center section of the DNS & DHCP Server page, make these

entries:

Enable Select the first check box. Host Name Not required. You can type a name to

identify the device if you would like.

MAC Address

IP Address Locate the computer or PlayStation’s

Click Update and then Save Configuration to save the IP

address to permanent memory. Now your computer or gaming

20 Hayes ADSL Ethernet User’s Guide

Type the MAC address from Step 4.

MAC address in the DHCP Clients

(Leases) section at the bottom of the DNS & DHCP Server page, and use the associated IP Address.

Xbox users: Enter 10.0.0.25.

system will always be assigned this address.

6666

Next, use this IP address to set up a filter (open ports) in the ADSL Ethernet’s firewall.

 If you are using Xbox Live, go to page 23.  If you have PlayStation 2, go to page 25.  If you are playing a peer-to-peer or multiplayer game on

your computer, follow the instructions below.

2.3 Setting Up a Firewall Filter for Your Computer

for Gaming)

1111

Click the Advanced Setup button at the top of the DNS & DHCP Server page of your Configuration Manager.

2222

On the Advanced Setup page, click the WAN IP Filter button to display the WAN IP Filter page:

(Opening Ports

3333

Make the following entries:

Index Select a number 1-7 to identify this filter.

The default is 0, which is your normal filter.

NAT (Network Address Translation) Select this

check box.

Enable Select the first check box. Use Address

Do not select this check box.

Passthrough LAN IP

Address WAN IP

Address

Enter the IP address that you specified on

the DNS & DHCP Server page.

If you only want to let certain people have access to your computer, you can

do this by entering their computers’ WAN IP (Internet) addresses here. Each computer that you would like to give access to should be entered on a separate line, along with the other information (LAN IP Address, Protocol, and Ports) from the first line.

Protocol If you are playing Dark Reign 2, Delta

Force 1 or 2, Diablo, Half Life, Quake II, or Quake III on your computer, select

your game from the list.

Otherwise, if you have obtained your protocol (udp or tcp) and port number(s)

from your game instructions, select the protocol from the list.

If you do not know your protocol or port number(s), you need to set up your

computer as a DMZ (Demilitarized Zone)

by selecting all from the Protocol list. This

will open up all ports on the computer to all communication over the Internet.

Warning: Setting up a DMZ removes the

protection provided by the ADSL Ethernet’s firewall. We therefore recommend that a DMZ be used only when necessary, and that you turn it off when you are not playing a game and back on when

you want to play. See Turning the Filter On and Off, page 27.

22 Hayes ADSL Ethernet User’s Guide

Ports

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Click Update and then Save Configuration.

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Now you need to assign the filter to your Internet connection.

Go to Assigning the Filter on page 23.

If you selected a game from the Protocol list or designated your computer as a DMZ, you do not have to

enter anything here.

If you are playing another peer-to-peer or multiplayer game, your game

instructions should tell you what ports to enter here. To enter a number, you must

enter tcp or udp in the Protocol box.

You can specify a single port number (for example, 2400), a range of port numbers like 2400:2500 (which would be 2400, 2401, 2402, etc., up to 2500), a list (for example, 2400,8026,8260), or a combination of range and list (for example, 2400,30000:34000,8260).

The highest port number supported is

65535.

2.4 Setting Up a Firewall Filter for Xbox® Live

1111

Click the Advanced Setup button at the top of the ADSL

Ethernet’s Configuration Manager page.

2222

On the Advanced Setup page, click WAN IP Filter to display the WAN IP Filter page (the top of the page with a sample

filter rule is shown below):

3333

Make the following entries:

Index An index number 1-7 to identify this filter

configuration. In the sample, number 1 is selected.

NAT Select this check box. Enable Select the first check box. Use Address

Passthrough LAN IP

Address WAN IP

Address Protocol Select the protocol specified in your Xbox

Ports Type the port number(s) specified in the

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Click Update and then Save Configuration.

5555

Update the Xbox Dashboard:

Make sure you have your Xbox Live Starter Kit at hand. Insert the Xbox Live CD into your Xbox. Once the upgrade is

complete, the main menu will include an Xbox Live entry.

6666

Insert the Xbox Communicator module into the Xbox Controller expansion slot (top slot). Then insert the headset

plug into the Communicator module.

7777

Activate your Xbox Live account:

The Xbox Live CD should still be in your Xbox. We recommend that you watch a video that explains the

installation process: Select Xbox Live from the menu. Then, from the Dashboard, select Xbox Live and follow the prompts. Note: You will need your subscription code to

activate your account—this number is located on the CD’s sleeve. (If you require more detailed instructions, please refer to your Xbox Live documentation.)

Do not select.

Enter 10.0.0.25.

Not required.

instructions, either tcp or udp.

Xbox instructions.

24 Hayes ADSL Ethernet User’s Guide

8888

Now you need to assign the filter to your Internet connection. Follow the instructions on page 26.

2.5 Setting Up a Firewall Filter for PlayStation® 2

1111

Click the Advanced Setup button at the top of the ADSL

Ethernet’s Configuration Manager page.

2222

On the Advanced Setup page, click WAN IP Filter to display the WAN IP Filter page (the top of the page with a sample

filter rule is shown below):

Index An index number 1-7 to identify this filter

configuration.

NAT Select this check box. Enable Select this check box. Use Address

Passthrough LAN IP

Address

WAN IP Address

Protocol Select tcp. Ports Type the port number(s) specified in your

3333

Click Update and then Save Configuration.

Do not select.

Enter the IP address for the PlayStation 2

that you specified on the DNS & DHCP Server page.

Not required.

game instructions.

4444

Now you need to assign the filter to your Internet connection. Follow the instructions below.

2.6 Assigning the Filter to Your Internet Connection

Note:

If you have third-party firewall software, such as the Windows XP firewall, installed on your computer, you may need to deactivate it before setting up a filter. Otherwise your computer may block the ports you want to open.

The final step in setting up the ADSL Ethernet is to open up ports for gaming by assigning the filter. Follow these steps:

1111

Click the Advanced Setup button at the top of the WAN IP Filter page.

2222

On the Advanced Setup page, click the WAN Settings

button to display this page:

3333

In the WAN IP Filter box, select the index number that you

just selected for your filter (it should be a number 1 to 7).

4444

Click Update and then Save Configuration to use the gaming

filter.

26 Hayes ADSL Ethernet User’s Guide

5555

You will need to provide your WAN IP address to the people

that you are playing with. To find this address, click the ADSL Status button page, scroll down to the Connections Status section, and note the address under IP Address, as shown below:

That should complete your setup. Enjoy your game! Remember,

to turn the modem’s firewall security back on, turn your filter off when you’ve finished. See below.

at the top of your Configuration Manager

2.7 Turning the Filter On and Off

When you set up your filter or DMZ, you named it by choosing a number from 1-7. It’s easy to turn the filter on when you want to play a game and off when you are finished. This will give you the benefit of the ADSL Ethernet’s firewall when you are not playing a game. All you have to do is set the WAN IP Filter to the default, which is 0, instead of the number you chose, which was probably 1.

Turning the Filter or DMZ Off (Enabling the Firewall)

1111

Click the Advanced Setup button at the top of your Configuration Manager’s Basic Setup page.

2222

On the Advanced Setup page, click the WAN Settings

button.

3333

On the WAN Settings page, in the WAN IP Filter box, select 0 (the default), click Update and then Save Configuration.

This ensures that your firewall protection is reactivated and will remain active when the modem is rebooted.

Turning the Filter or DMZ On (Opening Ports for Gaming

1111

Click the Advanced Setup button at the top of your Configuration Manager’s Basic Setup page.

2222

On the Advanced Setup page, click the WAN Settings

button.

3333

On the WAN Settings page, in the WAN IP Filter box, select

the number of your gaming filter (the number 1-7 that you

chose earlier), click Update and then Save Configuration.

28 Hayes ADSL Ethernet User’s Guide

Advanced Setup Options

In addition to its basic setup options, the ADSL Ethernet includes advanced settings for users who need to perform specialized tasks.

To access the Advanced Setup options, click the Advanced Setup

button page.

at the top of your Configuration Manager’s Basic Setup

IMPORTANT:

Every time you make changes on an Advanced Setup page, click

Update, then Save Configuration.

If you don’t follow this procedure, any changes you’ve made will be lost when the ADSL Ethernet is reset.

3.1 WAN Settings

Select WAN Settings to configure additional settings for the protocol you selected on the Basic Setup page of your

Configuration Manager.

There is a WAN Settings page for each of the Internet protocols

on the Protocol list. The protocol and settings that appear when

you click WAN Settings depend on the protocol you selected in Basic Setup.

If you selected PPPoE or PPPoA, go to Section 3.1.1, PPP Connections, on page 31.

If you selected 1483 Bridged w/DHCP, go to Section 3.1.2, 1483 Bridged Mode with DHCP on page 34.

If you selected 1483 Bridged w/Static IP, go to Section 3.1.3, 1483 Bridged with Static IP on page 35.

If you selected 1483 Routed w/Static IP, go to Section 3.1.4, 1483 Bridged with Routed IP on page 36.

If you selected 1483 Bridged (Pure Bridge Mode), go to Section

3.1.5, 1483 Bridged (Pure Bridge Mode) on page 38. If you selected AutoPPP, go to Section 3.1.6, AutoPPP on page

39.

If you selected AutoBridge, go to Section 3.1.7, AutoBridge on

page 41.

The WAN Settings pages also let you configure one or more additional Virtual Circuits for specific purposes such as gaming or video-conferencing, but only if your ISP supports more than one type of connection. See the Wan IP Filter section on page 42.

30 Hayes ADSL Ethernet User’s Guide

3.1.1 PPP Connections

The following fields appear if you selected PPPoE or PPPoA on

the Basic Setup page of your Configuration Manager:

Make the following entries:

Enable Lets you enable or disable the connection. VPI Supplied by your service provider. VCI Supplied by your service provider. Encapsulation LLC or VC. Supplied by your service

provider. “Encapsulation” refers to the way information is packaged and sent over a network.

IP Address Passthrough

If selected, lets you open up one computer on the LAN to all traffic – to create what is called a DMZ. This allows you to participate in a teleconference, for example, or play games over the Internet.

IP Address Passthrough Host MAC

MAC address of the passthrough computer. The digit pairs must be separated by colons – for example, 00:01:03:24:F0:B6. For instructions on locating a MAC address, see Appendix C on page 77.

User ID Supplied by your service provider. Password Supplied by your service provider. Service Name Supplied by your service provider. (Not

required for PPPoA connections.)

Authentication The method of verifying a user name and

password. The choices are PAP (Password

Authentication Protocol, the most basic form

of unencrypted authentication), CHAP

(Challenge Handshake Authentication Protocol, which periodically verifies an individual’s identity using a 3-way handshake),

None, or Auto (the default), which uses either

PAP or CHAP, depending on the method used by your provider.

Inactivity Disconnect Timer

The period of inactivity on the line after which

the PPP connection will be terminated – never (the default), 1 minute, 5 minutes, 20

minutes, or 1 hour.

Keep Alive Timer

The amount of time between automatic “Are you still there?” exchanges between modem and service provider regarding the PPP

connection – never (never check), 1 second,

30 seconds (default), 10 minutes, or 1 hour.

Traffic Profile The index number 0-7 of a previously

configured profile defining the Quality of Service. See page 54.

WAN IP Filter The index number 0-7 of a previously-

configured WAN IP filter. See page 42.

32 Hayes ADSL Ethernet User’s Guide

Default Route Selected is the default for Virtual Circuit 0.

The Default Route controls which connection will be used for default IP gateway routing. Only one Virtual Circuit can have this option selected.

RIP Mode (Routing Information Protocol Mode). RIP

allows you to share routing information with other routing devices on the WAN. Most small home or office networks do not need RIP, since they have only one router (the ADSL Ethernet) and one path to the ISP.

However, you may need to configure RIP if:

• Your home network contains another

router. The ADSL Ethernet and the other router can communicate via RIP to share their routing tables.

• Your network connects via the DSL line

to a remote network, such as a corporate LAN. In order for your LAN to learn the routes used in the corporate network, both networks must be configured for RIP.

• Your ISP requests that you run RIP for

communication with devices on their network.

The modem generally transmits its default route(s) every 30 seconds. Options are

disabled (the default), passive (the modem receives but doesn’t transmit), or active (the

modem receives and transmits).

Virtual Circuit Accept the default, which is 0, or if you are

configuring an additional connection, select another number. A Virtual Circuit is a path through the network to reach a destination – the Internet or a Virtual Private Network, for example.

When you finish, click Update, then Save Configuration.

3.1.2 1483 Bridged with DHCP

If you selected this protocol on the Basic Setup page of your Configuration Manager, the following fields appear:

Make these entries:

Enable Lets you enable or disable the connection. VPI Supplied by your service provider. VCI Supplied by your service provider. Encapsulation LLC or VC. Supplied by your service

provider. See page 31.

MAC Address The modem’s MAC address (display only). Traffic Profile The index number 0-7 of a previously

configured profile defining the Quality of Service. See page 54.

WAN IP Filter The index number 0-7 of a previously-

configured WAN IP Filter. See page 42.

Default Route Selected is the default for Virtual Circuit 0.

See page 33.

RIP Mode (Routing Information Protocol Mode). See

page 33.

34 Hayes ADSL Ethernet User’s Guide

Virtual Circuit Accept the default, which is 0, or if you are

configuring an additional connection, select another number. See page 33.

When you finish, click Update, then Save Configuration.

3.1.3 1483 Bridged with Static IP

If you selected this protocol on the Basic Setup page of your

Configuration Manager, these fields appear:

Make the following entries:

Enable Lets you enable or disable the connection. VPI Supplied by your service provider. VCI Supplied by your service provider. Encapsulation LLC or VC. Supplied by your service

provider. See page 31.

IP Address The modem’s static IP address specified by

your service provider.

Gateway The gateway’s WAN IP address specified by

your service provider.

MAC Address The modem’s MAC address (display only).

Traffic Profile The index number 0-7 of a previously

configured profile defining the Quality of Service. See page 54.

WAN IP Filter The index number 0-7 of a previously-

configured WAN IP Filter. See page 42.

Default Route Selected is the default for Virtual Circuit 0.

See page 33.

RIP Mode (Routing Information Protocol Mode). See

page 33.

Virtual Circuit Accept the default, which is 0, or if you are

configuring an additional connection, select another number. See page 33.

3.1.4 1483 Routed with Static IP Connection

If you selected 1483 Routed w/ Static IP in the Basic Setup

pages, the following fields appear:

Make these entries:

Enable Lets you enable or disable the connection. VPI Supplied by your service provider.

36 Hayes ADSL Ethernet User’s Guide

VCI Supplied by your service provider. Encapsulation LLC or VC. Supplied by your service

provider. See page 31.

IP Address The modem’s static IP address specified by

your service provider.

Gateway The gateway’s WAN IP address specified by

your service provider.

MTU (Maximum Transmission Unit) Value (in

bytes) of the largest packet to be sent. Typically set to 1500.

Traffic Profile The index number 0-7 of a previously

configured profile defining the Quality of Service. See page 54.

WAN IP Filter The index number 0-7 of a previously-

configured WAN IP filter. See page 42.

Default Route Selected is the default. See page 33. RIP Mode (Routing Information Protocol Mode for the

WAN interface) The options are disabled (the default), passive, or active. See page 33.

Virtual Circuit Accept the default, which is 0, or if you are

configuring an additional connection, select another number. See page 33.

When you finish, click Update, then Save Configuration.

3.1.5 1483 Bridged (Pure Bridge Mode)

Note: Setting up the modem in Pure Bridged Mode disables the

built-in NAT and SPI firewalls.

If you selected this mode on the Basic Setup page of your Configuration Manager, the following fields appear:

Make these entries:

Enable Lets you enable or disable the connection. VPI Supplied by your service provider. VCI Supplied by your service provider. Encapsulation LLC or VC. Supplied by your service

provider. See page 31.

Traffic Profile The index number 0-7 of a previously

configured profile defining the Quality of Service. See page 54.

Virtual Circuit Accept the default, which is 0, or if you are

configuring an additional connection, select another number. See page 33.

38 Hayes ADSL Ethernet User’s Guide

3.1.6 AutoPPP

If you selected AutoPPP in the Basic Setup pages, the following fields appear:

Note that this page does not display the protocol, VPI, VCI, or

encapsulation information for your connection. On the ADSL Status page, under Connections Status at the bottom of the page,

you can determine the protocol, VPI and VCI. To find out the encapsulation, look for a line similar to “Found 0/38 PPPoA LLC” in the System Log file.

You can make the following entries:

Enable Lets you enable or disable the connection. AutoSearch VCs

IP Address Passthrough

IP Address

Displays the eight most commonly used VPI and VCI settings.

MAC address of the passthrough computer. The digit pairs must be separated by colons

Passthrough Host MAC

–for example, 00:01:03:24:F0:B6. For instructions on locating a MAC address, see page 77.

User ID The name you entered and saved on the

Basic Setup page is displayed.

Password The password you entered and saved on the

Basic Setup page is displayed.

Inactivity Disconnect Timer

The period of inactivity on the line after which the connection will be terminated –

never (the default), 1 minute, 5 minutes, 20 minutes, or 1 hour.

Keep Alive Timer

The amount of time between automatic “Are you still there?” exchanges between modem

and service provider – never (never check), 1 second, 30 seconds (default), 10 minutes, or 1 hour.

Traffic Profile The index number 0-7 of a previously

configured profile defining the Quality of Service. See page 54.

WAN IP Filter The index number 0-7 of a previously-

configured WAN IP filter. See page 42.

Default Route Selected is the default. The Default Route

controls which connection will be used for default IP gateway routing. Only one connection can have this option selected.

RIP Mode (Routing Information Protocol Mode). See

page 33.

Virtual Circuit An index number 0-7. See the definition on

page 33.

When you finish the configuration, follow these steps:

aaaa

Click Update. The modem begins a new search of its

connection with your DSL provider to find the provider’s Internet settings.

40 Hayes ADSL Ethernet User’s Guide

bbbb

As the modem searches for a match, go to the ADSL Status

page. Under Connections Status, the State field indicates the

search progress.

cccc

When the State field displays Connected, click the Advanced Setup button

dddd

On the Advanced Setup page, click the Save Configuration

button to save your provider’s Internet settings and your configuration edits to permanent memory.

Every time the modem reboots, it reconnects to the Internet automatically, using the new settings. It does not do a new search unless you change the configuration again.

3.1.7 AutoBridge

If you selected AutoBridge in the Basic Setup pages, the following fields appear:

You can make these entries:

Enable Lets you enable or disable the connection.

The default is Enabled.

AutoSearch VCs

MAC Address The modem’s MAC address (display only).

Displays the eight most commonly used VPI and VCI settings.

Traffic Profile The index number 0-7 of a previously

configured profile defining the Quality of Service. See page 54.

WAN IP Filter The index number 0-7 of a previously-

configured WAN IP filter. See page 42.

Default Route Selected is the default. The Default Route

controls which connection will be used for default IP gateway routing. Only one connection can have this option selected.

RIP Mode (Routing Information Protocol Mode). See

page 33.

Virtual Circuit An index number 0-7. See the definition on

page 33.

When you finish the configuration, follow these steps:

aaaa

Click Update. The modem begins a new search of its

connection with your DSL provider to find the provider’s Internet settings.

bbbb

As the modem searches for a match, go to the ADSL Status

page. Under Connections Status, the State field indicates the

search progress.

cccc

When the State field displays Connected, click the Advanced Setup button

dddd

On the Advanced Setup page, click the Save Configuration

button to save your provider’s Internet settings and your configuration edits to permanent memory.

Every time the modem reboots, it reconnects to the Internet automatically, using the new settings. It does not do a new search unless you change the configuration again.

3.2 WAN IP Filter

The ADSL Ethernet has a built-in firewall to protect your computer against Internet hackers. A traditional firewall in a building prevents a fire in one room from spreading to another

42 Hayes ADSL Ethernet User’s Guide

room but allows water and electricity to travel through wellinsulated pipes in the wall to reach all parts of a building. Similarly, a computer firewall prevents unauthorized communication from gaining entry to your computer. You can open certain safe communication ports—to allow email communication, for example—but keep other ports sealed off from the outside world.

The WAN IP (Internet) Filter page lets you configure up to eight filters, each with up to 10 rules, for allowing access to the LAN from the Internet or vice versa. Unless you set up such rules, the NAT firewall software in the ADSL Ethernet will reject all unsolicited packets coming from the WAN.

For example, in order to receive files via FTP , you must select the

Enable check box, type your address in the LAN IP Address field, and select ftp from the Protocol list, as shown above. You can type the sender’s address in the WAN IP Address field if you

want to allow files to come in only from a certain person or persons (optional).

The WAN IP Filter page provides the way to set up one of the computers on your LAN for online gaming. Let’s say your standard filter is Index #0. You can create Filter Index #2 that allows all Internet traffic through to your computer. When you want to play games online, you enable Filter #2, disable Filter #0, and on the WAN Settings page set your WAN IP Filter selection to 2.

Game-players frequently designate one computer on their LAN as a DMZ (Demilitarized Zone), and allow all internet traffic to pass through the firewall to that computer.

To set up a filter for online gaming or to create a DMZ, see

Chapter 2, Online Gaming on page 16. Make these entries on the WAN IP Filter page of your

Configuration Manager:

Index A number 1-7 that will identify this filter

configuration. To associate a filter with an Internet

connection, use the WAN IP Filter field on the

WAN Settings page.

NAT Network Address Translation. If this check box

is selected, the modem uses its WAN IP address as the source address for outgoing packets. NAT must be enabled if you are using private IP addresses on the LAN.

NAT is enabled by default. If it is disabled, computers on the LAN must have public IP addresses.

Enable If this check box is selected, the rule is enabled. Use Address

Passthrough

If selected, lets you open up one computer on the LAN to all traffic allowed by the filter rule. This allows teleconferencing or game-playing over the Internet, for example.

LAN IP Address

Required if NAT is enabled. If NAT is not enabled and this field is left blank, the ADSL Ethernet does not use the destination address.

WAN IP Address

Optional. If blank, the ADSL Ethernet does not use the source address when it matches packets against the filter rule. If an address or subnet specification (for example, 202.68.84.0/24) is entered, the ADSL Ethernet uses the 202.68.84 (network) part of the address to filter packets.

Protocol Lets you select tcp, udp, all, or a tcp/udp

application.

44 Hayes ADSL Ethernet User’s Guide

If you select udp or tcp, you must specify port numbers in the Ports field. If you select an

application, the modem automatically enters the port number(s) into the rule.

If you set up a rule to use all, make sure it is the

last rule in the filter list. The ADSL Ethernet processes the rules from the top down, and

when it sees all, it allows all packets through. If NAT is enabled and you select all, every

packet that doesn’t match earlier rules in the filter list is forwarded to the specified LAN IP address.

If NAT is not enabled and you select all, every

packet that matches the specified LAN and WAN IP addresses is allowed onto the network.

If NAT is not enabled and you select all and

you leave the IP address fields blank, the firewall allows all WAN traffic onto the network.

Ports Editable only when either udp or tcp protocol

is selected. You can specify a single port number (for

example, 80), a range of port numbers (for example, 35000:40000), a list (for example, 80,8080,8008), or a combination of range and list (for example, 80,30000:34000,8080).

The highest port number supported is 65535.

Click Update and then Save Configuration.

3.3 LAN Interface

The LAN Interface page of your Configuration Manager lets you

configure the Host (modem) Name, IP Address, and Netmask, the Media (LAN connection transmission speed), and the RIP (routing information) mode for the Ethernet interface:

Make the following entries:

Host Name A name of your choice to identify the modem

to other machines on the LAN.

IP Address An IP address of your choice to identify the

modem to other machines on the LAN.

Note: if you change this address, the Hayes

icon on your desktop will not work – you will have to type the IP address into your browser. If you forget the IP address you’ve entered on this page, you can retrieve it with the ipconfig command. For example, C:\WINDOWS>ipconfig.

Netmask Modem’s subnet mask, defined by you. Media Auto (default), 100BaseT-Full Duplex,

100BaseT-Half Duplex, 10BaseT-Full Duplex, 10BaseT-Half Duplex. Auto

automatically selects the LAN transmission speed by sensing the computer’s network interface card.

46 Hayes ADSL Ethernet User’s Guide

RIP Mode (Routing Information Protocol Mode). See page

33.

Click Update and then Save Configuration.

3.4 LAN IP Filter

The Lan IP Filter page of your Configuration Manager lets you

define a set of rules for restricting access from the Local Area Network to the WAN. Typical uses for a LAN filter are to implement a corporate firewall, to prevent certain computers from being able to access the Internet, or to set parental controls by denying a particular WAN IP address to the specified LAN address.

For example, let’s say you are a parent who wants to prevent your

child from viewing a certain web site. You will select the Enable

check box, type the address of the objectionable web site in the

WAN IP Address field (see instructions below), type the address of the child’s computer in the LAN IP Address field, select tcp from the Protocol list, and type 80 in the Ports field, as illustrated

below:

The LAN IP Filter fields are:

Enable Lets you enable or disable a rule. WAN IP

Address

The address of the web site you want to restrict. To translate a URL to a WAN IP address, you

can ping the web site (for example, C:\WINDOWS>ping www.hayesmicro.com) or use one of the free DNS resolvers available over the Internet.

LAN IP Address

Protocol If you select udp or tcp, you must specify a

Ports You can specify a single port number (for

If you specify a LAN address, it cannot receive data from the specified WAN IP Address.

port or a range of ports in the Ports field. If you select all, the ADSL Ethernet matches

packets from both udp and tcp. The Ports field

is disabled.

example, 80) or a range of port numbers separated by colons (for example, 80:100).

3.5 IP Remap Filter

The IP Remap Filter page of your Configuration Manager

controls the Type of Service field in an IP packet header. Generally, you use this page in conjunction with the Routing Configuration page (see page 51), where you can specify a route based on the Type of Service.

Make the following entries:

Enable Enables or disables a Type of Service change.

48 Hayes ADSL Ethernet User’s Guide

Src IP Address

Originating IP address in the IP packet header. If this field is empty, the source IP address is not used to filter the packets.

Dst IP Address

Destination IP address in the IP packet header. If this field is empty, the destination IP address is not used to filter the packets.

Protocol If you select udp or tcp, you must specify a

port or a range of ports in the Ports field. If you select all, the ADSL Ethernet matches

packets from both udp and tcp. The Ports field

is disabled.

Ports You can specify a single port number (for

example, 80) or a range of port numbers separated by colons (for example, 80:100).

ToS

Existing Type of Service. Options are:

• Normal

• Min (minimum) cost

• Reliable (maximum reliability)

• Throughput (maximum throughput)

• Min (Minimum) delay

New ToS New Type of Service. Options same as above.

Click Update and then Save Configuration.

3.6 MAC Filter

With a Pure Bridge connection only, you can use the MAC Filter

page of your Configuration Manager as a method of limiting Internet access. This option lets you configure up to 20 source MAC address rules for filtering packets going out from the LAN. To locate a MAC address see page 77.

Make the following entries:

Discard Unmatched Frames?

Enable Lets you enable or disable a rule. MAC address The MAC address to be matched in the source

50 Hayes ADSL Ethernet User’s Guide

Lets you set a default condition for Ethernet packets (frames) that do not match any of the rules in the table. Packets can be either processed as normal or discarded.

address field of the outgoing Ethernet packet.

Action Drop discards the packet.

Bridge passes the packet to the bridge (normal

operation).

Connection passes the packet directly to the

WAN connection.

Click Update and then Save Configuration.

3.7 Routing Configuration

You can use the Routing Configuration page of your

Configuration Manager to define specific routes for your LAN and Internet data.

Most users do not need to define IP routes. On a typical small home or office LAN, the existing routes picked up automatically by the ADSL Ethernet are the most appropriate path for your Internet traffic.

However, you may need to define routes if your setup includes two or more networks or subnets, if you connect to two or more ISPs, or if you connect to a remote corporate LAN. Without a route table, a computer on an additional network or subnet is invisible to the ADSL Ethernet. The route table acts as a map for the modem, so that it can direct traffic to the correct location.

The Routing Configuration page lets you add up to 20 static IP routes.

Click Update and Save Configuration after each set of entries.

The active routes are displayed at the bottom of the page.

Under Dynamic Route Configuration, make these entries: RIP Version Version 1 or Version 2. Routers transmit

information to and from other routers. RIP Version 1 broadcasts the route to other routers on the LAN and to the ISP’s gateway via the

DSL line. Version 2 shares the route via a

multicast packet to the LAN and WAN.

Distribute Static Routes

If selected, shares the static route information as well as the dynamic routes that are normally shared via RIP.

Under Static Route, make these entries:

Index A number 1-20 to identify the route. Enable Makes the route active or inactive. IP Address The gateway IP address to be used for the

route. Specify the netmask by appending /xx to the address (for example, /24).

52 Hayes ADSL Ethernet User’s Guide

To configure a default route, enter an IP address of 0.0.0.0/24, for example.

IP Type of Service

Virtual Circuit A number 0-7. This field lets you tie the route

The options are:

• All

• Normal

• Min (minimum) cost

• Reliable (maximum reliability)

• Throughput (maximum throughput)

• Min (Minimum) delay

to a specific virtual circuit.

3.8 Services

The Services page of your Configuration Manager lets you enable or disable the various servers and applications running on the ADSL Ethernet.

Note: Use the individual service pages to configure the DNS &

DHCP Server, the DHCP Relay, the static IP routes (Route Configuration page), and the Firewall (WAN IP Filter page).

Make these selections:

Enable Turns a service on. Disable Turns a service off.

Click Update, then Save Configuration.

3.9 Traffic Shaping Profile

The Traffic Shaping Profile page of your Configuration Manager

lets you specify data transmission rates for a Virtual Circuit (Internet connection). For example, if your service provider uses Constant Bit Rate (CBR) to deliver video to you, you may be asked to set your service to CBR to ensure that the proper bandwidth is available for your video stream.

Your service provider must support the type of service you select.

Make the following entries:

Index Profile number 0-7. This field lets you

configure up to 8 traffic profiles that can be associated with a virtual circuit.

Service Category

Peak Cell Rate Supplied by your service provider. The

54 Hayes ADSL Ethernet User’s Guide

Cbr (Constant Bit Rate – highest priority), rtVbr (Real-Time Variable Bit Rate), nrtVbr (Non-Real Time Variable Bit Rate), or ubr (Unspecified Bit Rate

– lowest priority, the default). The category depends on the type of

service you purchase. Your service provider will give you the information for this field.

default is 0.

Sustainable Cell Rate

Supplied by your service provider. Valid with rtVbr and nrtVbr only. The default is 0.

Maximum Burst Size

Click Update and then Save Configuration.

Supplied by your service provider. Valid with rtVbr and nrtVbr only. The default is 0.

3.10 DNS & DHCP Server

Domain Name Servers (DNS) map the user-friendly domain names that you type into your web browser (for example,

www.hayesmicro.com) to the numerical IP addresses that are

used for Internet routing.

When you type a domain name into your browser, your PC sends a request to a DNS server to find the equivalent numerical address.

The ADSL Ethernet serves as the DNS proxy for computers attached to your LAN. It forwards requests to your service provider’s DNS server.

Typically you should not need or want to change your DNS settings, unless instructed by your service provider.

The DNS & DHCP Server page of your Configuration Manager

also supports 10 static DHCP address mappings. The ADSL Ethernet will always assign the same IP addresses to the MAC addresses listed in the lower half of the page. A LAN machine must have a static address in order for an Internet (WAN) filter rule to apply.

Make the following entries:

Domain Name A user-friendly name for the ADSL

Ethernet. When you assign a name here, computers on your LAN can access the modem’s DNS proxy server using this name instead of its IP address.

Derive Primary DNS

Domain Name Server #1

Domain Name Server #2

If this check box is selected, the DNS server can be automatically assigned by the ISP.

Address of your service provider’s DNS server.

Address of alternate DNS server to use in case DNS Server #1 is out of service or heavily congested.

56 Hayes ADSL Ethernet User’s Guide

Range Start The first address in the range to be assigned

to computers in the LAN.

Range End The last address in the range to be assigned

to computers in the LAN.

Enable Turns static DHCP assignment on or off. Host Name Name of a LAN computer requesting a

static IP address.

MAC Address MAC address of the LAN computer

requesting a static IP address.

IP Address Static IP address to be assigned to the LAN

computer. You can use the machine’s current IP address or select from the modem’s address pool.

To find a machine’s current IP address, use the instructions for finding a MAC address. See page 77.

To select from the modem’s address pool, type the network portion of the modem’s LAN IP address plus a number from the range of addresses. For example, if the network address is 10.0.0, and the range of addresses is 3 to 254, you can request an IP address from 10.0.0.3 to 10.0.0.254.

Click Update, then Save Configuration.

Addresses the modem has assigned to LAN machines are displayed

at the bottom of the page under the heading DHCP Clients (Leases).

3.11 DHCP Relay

Most people will use the ADSL Ethernet’s built-in DHCP server. If, however, you have asked your service provider to perform the DHCP server function for your home or small office network – as an added-cost service – you need to configure the ADSL Ethernet as a DHCP relay. When a computer on your LAN requests an IP

address, the ADSL Ethernet relays the request to your service provider and then transmits the information back to the computer.

Use this page to enter the address of the DHCP server to which DHCP requests are forwarded. The address is assigned by your service provider.

Click Update, then Save Configuration.

3.12 Management Access Control

On the Advanced Setup page of your Configuration Manager, click Management Access to display this page, which lets you

manage permissions for accessing the modem:

Index An index number 0-15 representing an

access profile.

58 Hayes ADSL Ethernet User’s Guide

Enable Turns the access profile on or off. Network

Management System Address [/mask]

Management Service

Access Point LAN, WAN, or both. By default, all

Click Update, then Save Configuration. When you have saved an entry, it is displayed under Active NMS

Entries at the bottom of the page in the Network Management System Address column.

A LAN or WAN address that will be allowed access. The default is ″*″ (all addresses).

Cli-telnet (Command Line Interpreter via Telnet), SNMP (Simple Network Management Protocol), web (Web interface), ftp (File Transfer Protocol, for upload/download of files only), or all (the

default).

methods are enabled over the LAN and all access is barred over the WAN.

3.13 Connection Loopback

The Connection Loopback page of your your Configuration

Manager lets you test the quality of an ATM connection to the modem.

When you place a specified connection into data loopback mode, all data packets received on that connection will be 'looped back' to the service provider for testing.

Make these entries:

Virtual Circuit An index number 0-7 representing a

previously-configured virtual circuit.

VPI Virtual Path Identifier. (Display only) VCI Virtual Circuit Identifier. (Display only) Apply Loopback Makes the loopback configuration active.

3.14 NTP Server

The NTP Server page of your Configuration Manager lets you

enter the address of an NTP (Network Time Protocol) server, from which the modem can get the official current time.

The ADSL Ethernet has a built-in client program that sends periodic Network Time Protocol (NTP) requests to a server, obtains server time stamps and uses them to adjust the network clocks.

For a list of free servers worldwide, check this web site:

• www.ntp-servers.com/uk/world-time-server.html

For a list of US servers, go to this site:

• http://tf.nist.gov/timefreq/service/time-servers.html.

Be sure to select a server in your time zone.

60 Hayes ADSL Ethernet User’s Guide

Status Monitoring

4.1 ADSL Status

The ADSL Status page of your Configuration Manager provides

information on the ADSL link and the connections that are configured.

The two data fields in the top section are as follows:

State “Showtime” indicates that there is a connection to

the DSL line. “Activating” indicates that the modem

is trying to sync up.

Mode ITU G..Dmt, G.Lite or ANSI T1.413.

The following transmission information is displayed:

Bit Rate Upstream and downstream bit rates (in

kbps) for the Interleaved and Fast channels.

Cell Rate The upstream and downstream ATM cell

rate in cps (cells per second) for the Interleaved and Fast channels. The total includes all active, idle and discarded cells and the active cell count is shown in brackets.

SNR (Signal to Noise Ratio) The average

upstream and downstream ratios in dB, rounded to the nearest 0.5dB.

CRC (Cyclic Redundancy Check) Includes:

• Total CRC errors after the modem

becomes connected and the time in the connected state in seconds

• Total CRC errors in the last 15-

minute period

• Total CRC errors during the last 24-

hour period.

BER (Bit Error Rate) Downstream error rate. Refresh CRC

Updates the CRC display.

Counters Disable Automatic

Refresh

62 Hayes ADSL Ethernet User’s Guide

Turns off automatic updating of the page.

The fields displayed in the Connections Status section depend on the connection type. The example below shows information for a PPPoE connection. Similar information is displayed for 1483 Bridged and Routed connections.

Index Virtual circuit number ATM VC Connection settings ATM OAM Operation and Maintenance (OAM) status

of the connection.

″1″ = segment packets being received. ″2″ = end-to-end packets being received ″–″ = no packets being received.

State ADSL down = ADSL link not ready

Connecting = ADSL link is connecting No server = Server has not responded Server busy = Server has insufficient

sessions

Started = Session established Retrying = ADSL link dropped Link up = ADSL link negotiated User rejected = User ID/password

rejected

Auth. Timeout = Timeout during

authentication

Authenticated = Authentication phase

completed

Device error = Failed to configure device

parameters

Disconnected = Connection closed by

user or peer

Idle timeout = Connection closed due to

inactivity

Config error = Misconfigured

Connected = Network connection

established

Connected default = Network

connection is the default route.

Protocol Internet connection type Auth (Authentication) Auto (CHAP or PAP),

CHAP, PAP, None. See page 32. IP Address ADSL Ethernet’s WAN IP address. Primary DNS IP address of Primary DNS Server Secondary DNS IP address of Secondary DNS Server

4.2 System Status

The System Status page of your Configuration Manager displays

the following information:

Software Version Version and release numbers State “Showtime” indicates that there is a DSL

connection.

64 Hayes ADSL Ethernet User’s Guide

Cell HEC Error The number of downstream cells for the

Interleaved and Fast path channels that had

Header Error Control (HEC) errors during

the last monitor period. A cell is a subset of

a frame (packet).

Frame HEC Error

The number of downstream frames for the

Interleaved and Fast path channels that had

Header Error Control errors during the last

monitor period. An Ethernet frame

(packet) carries ATM cells.

Frame CRC Error

The number of downstream frames for the

Interleaved and Fast path channels that had

CRC (Cyclic Redundancy Check) errors

during the last monitor period.

Frame FEC Error

The number of downstream frames for the

Interleaved and Fast path channels that had

FEC (Forward Error Correction) errors

during the last monitor period.

Monitor Interval

The number of seconds in the monitor

period.

Monitor Count The number of monitor periods that have

elapsed since the modem became

connected.

Training Count The number of times the modem has lost

and re-established the connection to the

provider since it was powered on.

Under DHCP Clients (Leases), this information is displayed:

Host Name Client PC’s name MAC Address MAC address of the client PC IP Address IP address assigned to the client PC

4.4 Memory Usage

The Memory Usage page of your Configuration Manager shows

the memory currently being used by the modem:

4.5 ADSL Connection Monitor

The ADSL Connection Monitor page of your Configuration

Manager displays information about the modem’s connection.

In the Configuration box, you can modify the system file as

indicated:

Monitor period

Sets the Monitor Interval shown on the

System Status page.

The default is 60 seconds. Type a new value

in seconds.

Enable CRC History

1 = Displays error counts in the CRC

History box below.

0 (the default) = Disables error count

display.

CRC Monitor Period 1

Sets the first sample period for the CRC

error count displayed in the box below.

The default is 15 minutes. Type a new value

in minutes.

CRC Monitor Period 2

The second sample period for the CRC

error count displayed in the box below.

The default is 24 hours. Type a new value

in hours.

Click Update to refresh the display. The CRC History box displays the errors of each 15-minute

period, for the past 1500 minutes. You can adjust the 15-minute

period in the CRC Monitor Period 1 field described above. Note:

a maximum of 100 intervals are recorded and the 1500 minutes value is therefore dependent on the interval time used.

To enable the display of CRC history, you must set the Enable CRC History parameter to 1.

68 Hayes ADSL Ethernet User’s Guide

Administration

Administrative options in the Configuration Manager let you

• View the system log

• Set up a new password

• Update the modem’s firmware

• Reset the modem to the defaults

• Reboot the modem

• Upload a file

• Log out

5.1 System Log

The System Log page of your Configuration Manager displays a

sliding window of the latest modem events. Only the most recent events are visible.

Note: Since there is no real-time clock on the modem, the date and time information displayed in the log file assumes that the time the system last booted was Jan 1 00:00:00.

To view the file, click the System Log button on the Advanced Setup page of your Configuration Manager.

5.2 Password

On the Advanced Setup page of your Configuration Manager, click the Password button to change a password.

User ID The current user ID. New password A password of your choice. You can use

any keyboard character except a semicolon

or quotation mark.

Confirm password

70 Hayes ADSL Ethernet User’s Guide

The password entered above.

5.3 Firmware Update

The update file is available on the Hayes web site:

www.hayesmicro.com or www.hayes.co.uk. Before you start

the update process, access the web site and download the file to your hard drive.

To access the Firmware Update page of your Configuration Manager, on the Advanced Setup page, click the Firmware Update button.

Important:

modem driver shuts down in order to free sufficient resources to upload new firmware. Therefore, if you decide not to complete the process, you must reboot the modem in order for it to resume normal operation.

File to upload Binary file downloaded from the Hayes

Browse Displays your computer’s file directory,

Send Uploads the binary file to the modem’s

When you open the Firmware Update page, the

web site. If the update consists of more

than one file, follow the directions in the

readme file included with the firmware as to

which file to upload first.

where you select the update file.

flash memory.

When the "update completed successfully" message appears, click

Reboot.

5.4 Reset to Default

Caution: This option also resets the login password and the LAN

IP address of the modem to the default value.

On the Advanced Setup page, click the Reset to Default button

to restore the modem to the factory defaults.

At the “Are you sure you want to reset the configuration to the

factory defaults?” message, click OK. A system message confirms

the reset and prompts you to reboot the modem.

5.5 Reboot System

On the Advanced Setup page of your Configuration Manager, select the Reboot System button to reset the modem. The

following message appears:

Click OK to continue.

5.6 File Upload

The File Upload option is for Technical Support use.

72 Hayes ADSL Ethernet User’s Guide

5.7 Logout

To log out of the Configuration Manager, click the Advanced Setup button, and then Logout:

Type your User ID and Password, then click Enter.

5.8 Diagnostic Info

Click the Diagnostic Info button on the Advanced Setup page of

your Configuration Manager to display comprehensive information on the modem:

This information may be useful to our Technical Support staff in troubleshooting your modem.

Appendix A

DSL Internet Settings Tables

These tables are for customers whose service providers do not supply them with the settings necessary to connect to the Internet. Many DSL providers use different settings depending on the region in which they are operating, which is why there may be more than one setting for your service provider.

Note to USA customers

Note to USA customersNote to USA customers

If your DSL service provider is not shown below, first use the settings for Service Provider Not Shown at the bottom of the table. If those

settings don’t work, use the settings for the company that provides local telephone service in your area. (Refer to page 13 for more detailed installation instructions on entering the settings.)

USA Service Providers VPI VCI Protocol Encap-

sulation

AllTel (1) 0 35 PPPoE LLC

AllTel (2) 0 35 1483 Bridged IP LLC

August.net (1) 0 35 1483 Bridged IP LLC

August.net (2) 8 35 1483 Bridged IP LLC

BellSouth 8 35 PPPoE LLC

CenturyTel (1) 8 35 PPPoE LLC

CenturyTel (2) 8 35 1483 Bridged IP LLC

Covad 0 35 PPPoE LLC

Earthlink (1) 0 35 PPPoE LLC

Earthlink (2) 8 35 PPPoE LLC

GWI 0 35 1483 Bridged IP LLC

Qwest (1) 0 32 PPPoA LLC

Qwest (2) 0 32 PPPoA VC

SBC (1) 0 35 PPPoE LLC

SBC (2) 0 35 1483 Bridged IP LLC

SBC (3) 8 35 1483 Bridged IP LLC

Sprint (1) 0 35 PPPoA LLC

Sprint (2) 8 35 PPPoE LLC

Verizon (1) 0 35 PPPoE LLC

Verizon (2) 0 35 1483 Bridged IP LLC Service Provider Not Shown 0 35 PPPoE LLC

(If the settings for Service Provider Not Shown do not work, try the

settings for the company that provides local phone service in your area.)

74 Hayes ADSL Ethernet User’s Guide

Service Providers outside USA VPI VCI Protocol

Encapsulation

Belgium-ADSL Office 8 35 1483 Routed IP LLC

Belgium-Turboline 8 35 PPPoA LLC

Denmark-Cybercity, Tiscali 0 35 PPPoA VC

France (1) 8 35 PPPoE LLC

France (2) 8 67 PPPoA LLC

France (3) 8 35 PPPoA VC

Iceland-Islandssimi 0 35 PPPoA VC

Iceland-Siminn 8 48 PPPoA VC

Italy 8 35 PPPoA VC

Netherlands-MX Stream 8 48 PPPoA VC

Portugal 0 35 PPPoE LLC

Saudi Arabia (1) 0 33 PPPoE LLC

Saudi Arabia (2) 0 35 PPPoE LLC

Saudi Arabia (3) 0 33 1483 Bridged IP LLC

Saudi Arabia (4) 0 33 1483 Routed IP LLC

Saudi Arabia (5) 0 35 1483 Bridged IP LLC

Saudi Arabia (6) 0 35 1483 Routed IP LLC

Spain-Albura, Tiscali 1 32 PPPoA VC

Spain-Colt Telecom, Ola Internet 0 35 PPPoA VC

Spain-EresMas, Retevision 8 35 PPPoA VC

Spain-Telefonica (1) 8 32 PPPoE LLC

Spain-Telefonica (2), Terra 8 32 1483 Routed IP LLC

Spain-Wanadoo (1) 8 35 PPPoA VC

Spain-Wanadoo (2) 8 32 PPPoE LLC

Spain-Wanadoo (3) 8 32 1483 Routed IP LLC

Sweden-Telenordia 8 35 PPPoE VC

Sweden-Telia 8 35 1483 Bridged IP LLC

Switzerland 8 35 PPPoE LLC

Turkey (1) 8 35 PPPoE LLC

Turkey (2) 8 35 PPPoA VC

UK (1) 0 38 PPPoA VC

UK (2) 0 38 PPPoE LLC

Venezuela-CANTV 0 33 1483 Routed IP LLC

Vietnam 0 35 PPPoE LLC

Appendix B

Front Panel Description

LED Description

LINK Blinks as modem is making its DSL connection, or when

the DSL line is disconnected or not enabled.

Steady on when modem is connected.

LAN Blinks when there is activity on the Local Area Network. PWR Lights when modem is plugged into a power source.

Note:

paper clip and insert one end into the RESET pinhole on the rear

panel to depress a pushbutton switch. Hold for five seconds.

76 Hayes ADSL Ethernet User’s Guide

If you ever need to reset the modem manually, unbend a

Appendix C

Locating a MAC Address

You need a computer’s MAC (Media Access Control) address to:

• request a static IP address from the modem’s DHCP server in order to set up a firewall filter

• configure a MAC filter for a Pure Bridge Connection.

Follow the instructions below to locate a MAC address. You can also use these instructions to find the computer’s IP

address, which is displayed in the same block of information as the MAC address.

Windows 98SE/Me/2000/XP

1111

Open the MS-DOS window.

2222

At the C:\Windows prompt, type ipconfig [space] -all or

ipconfig [space] /all.

3333

A window similar to the following appears:

Your MAC address is displayed as the 12-digit Physical Address or Internet Adapter address.

Macintosh Systems

For Mac OS 7.6.1 - 9.2.2 and Above but not OS X:

1111

From the Apple menu, choose Apple System Profiler.

2222

In the Apple System Profiler window, click the Network Overview arrow and then the AppleTalk arrow. Find the 12-

character Hardware Address (E-MAC address) and make a

note of it.

For Mac OS X:

1111

From the Dock, choose System Preferences and then Network. The Network pane appears.

2222

Under the Configure drop-down tab, choose Built-in Ethernet or Ethernet.

3333

Make sure that the TCP/IP tab is selected. Find the 12character Hardware Address (E-MAC address) and make a

note of it.

4444

Click Save and close the Network pane.

Linux Systems

1111

At the command prompt, type

2222

Your MAC address is displayed as a 12-digit Hardware

Address.

78 Hayes ADSL Ethernet User’s Guide

ifconfig [space] -a

Appendix D

Macintosh and Linux Users: Configuring TCP/IP Settings

If you are using a Macintosh computer or the Linux operating system, you must ensure that your computer’s network, or TCP/IP settings, are configured correctly. Otherwise, you will not be able to connect to the Internet.

If you are a Windows user, you don’t have to perform this task because Windows automatically configures your network settings.

• Linux Users

Linux Users: Turn to page 80.

Linux UsersLinux Users

• Macintosh users:

Macintosh users: Continue below.

Macintosh users: Macintosh users:

Macintosh TCP/IP Settings

Depending on your Mac OS, the directions to configure your Macintosh’s network settings will differ. For OS X, follow the instructions below. Otherwise go to page 80.

For Mac OS X

1111

From the Dock, choose System Preferences and then Network to display the Network pane. (For OS X 3, you also have to click the Configure button.)

2222

From the Location: list box, make sure Automatic is selected.

3333

Under the Show drop-down tab, choose Built-in Ethernet.

4444

On the TCP/IP tab, make sure that Using DHCP is highlighted in the Configure: list box. Do not enter anything into the DHCP Client ID field.

5555

Click Apply Now (or Save if prompted) and close the Network pane.

6666

For Mac OS X, you’re done with your network settings. Now

return to Establishing Communication on page 7.

For Mac OS 7.6.1 - 9.2.2

1111

From the Apple menu, choose Control Panels and then TCP/IP to display the TCP/IP dialog box.

2222

Under Connect via:, select Ethernet built-in.

3333

Under Configure:, select Using DHCP Server.

4444

Do not enter anything in the DHCP Client ID field.

5555

Close the TCP/IP dialog box. You will be asked if you want to save the changes. Click Save.

Now return to Establishing Communication on page 7.

Linux Network Settings

The instructions for setting up boot-time DHCP vary dramatically by distribution, so you may want to refer to your particular version's documentation.

Note

: If you have other network cards installed, you will need to pick distinct Ethernet identifiers for each (eth0, eth1, eth2, etc.). If you select an identifier other than eth0 for your ADSL Ethernet, use that identifier throughout.

For RedHat

Edit or create /etc/sysconfig/network-scripts/ifcfg-eth0 so

that it contains the following three lines:

DEVICE=eth0 ONBOOT=yes BOOTPROTO=dhcp

For SuSE

Edit the file /etc/rc.config; search for the variables NETCONFIG, NETDEV_0, and IFCONFIG_0.

Set them as follows (see the instructions in rc.config):

NETCONFIG="_0"

80 Hayes ADSL Ethernet User’s Guide

NETDEV_0="eth0"

IFCONFIG_0="dhcpclient"

Reboot with this command: /sbin/shutdown -r now.

For Debian

Add this line to the file /etc/network/interfaces: iface eth0 inet dhcp.

Reboot with this command: /sbin/shutdown -r now.

Now return to Establishing Communication on page 7.

Appendix E

Troubleshooting

Our Technical Support staff is ready to help you with any questions you may have about your ADSL modem or Internet connection options. You may, however, find an easy solution to your problem by referring to these troubleshooting tips. You should also refer to the Frequently Asked Questions (FAQs) on the CD (click on Customer Support), and visit our website for the latest tips: www.hayesmicro.com

I installed the software and connected the Hayes ADSL modem to my phone line, but I cannot connect to the Internet.

On the Login page of your Configuration Manager, type your User ID and Password. On the Basic Setup page click the Advanced Setup button

click the ADSL Status button to open the ADSL Status page:

, and on the Advanced Setup page,

82 Hayes ADSL Ethernet User’s Guide

If the State box at the top of the page says “showtime,” make sure

that:

•

The RJ-11 phone cord is firmly plugged into the wall jack and

the ADSL port on the back of the modem.

•

The RJ-11 phone cord is connected to a DSL-enabled phone jack. You cannot use a standard telephone jack for DSL service unless your service provider has activated it for DSL.

•

Your RJ-11 phone cord is not defective. Replace the phone cord with a known good one.

•

Your Ethernet connection is okay. Check that the LAN front

panel light is lit. This will confirm that the connection is good.

•

You have installed phone filters on all the phones and fax machines using the same DSL line as the modem. These devices can produce noise and interfere with your DSL connection.

•

You did not inadvertently change your modem’s DSL configuration values. If you think this may be the case, using a

paper clip, press the RESET button on the modem’s back

panel. While holding in this button, count to five, and then

release the button. The front panel LINK light will turn off

and then turn on again. You are now guaranteed that all system settings are restored to the unit’s factory defaults. (Note: If you have changed your Protocol, VPI, VCI, or Encapsulation settings since purchasing the modem, you need to re-enter this information; refer to page 9 if you need help).

If the State box at the top of the ADSL Status page says “showtime,” but the State field under Connection Status at the

bottom of the page does not say “Connected,” make sure that:

•

Your computer’s TCP/IP properties are correct.

Windows users: Go to Start | Settings | Network and Dial-up

Connections.

Right-click Local Area Connection, select Properties, highlight your NIC card’s TCP/IP entry and click Properties.

If you are using DHCP (dynamic IP addressing): In the

Windows TCP/IP Prope rties dialog box that displays, make sure that “Obtain an IP address automatically” and “Obtain a DNS server address automatically” are selected.

All other fields should be blank.

If you are using a static IP address: In the Windows TCP/IP Properties dialog box that displays, both the Default Gateway

IP address and the DNS server IP address must match the LAN IP address of the modem.

Macintosh users: TCP/IP instructions are on page 79. Linux users: TCP/IP instructions are on page 80.

•

You have entered the proper Protocol, VPI, VCI, and Encapsulation Mode settings for your DSL service provider. Refer to the tables beginning on page 74.

•

You have typed your DSL Username and Password correctly.

•

Your service provider’s DSL connection is functioning properly by placing a call to customer support.

I type http://10.0.0.2 into my Web browser’s address bar, but the modem’s Login page won’t open so I can’t communicate with the modem.

•

If you are using a Macintosh or Linux computer, your Internet settings may need adjustment; turn to Appendix D on page 79 for instructions.

•

If you are using Mac OS X 10.3 and above, renew your IP

address: Go to System Preferences | Network. Click the Configure button and then the Renew DHCP Lease button.

•

If you are using a Windows computer, perform a Release/Renew operation.

For Windows 2000/XP: From the desktop, click Start |(All)

Programs | Accessories | Command Prompt. Then type ipconfig /all and press Enter. In the subsequent dialog box,

make sure the NIC adapter is highlighted in the dropdown list,

click Renew and then click Release. Then type 10.0.0.2 into

your browser’s address bar, and the Login page should display.

84 Hayes ADSL Ethernet User’s Guide

For Windows 95/98/Me: From the desktop, click Start | Run, type winipcfg, and click OK. In the subsequent dialog

box, make sure the NIC adapter is highlighted in the list, click

Renew and then click Release. Then type 10.0.02 into your

browser’s address bar, and the Login page should display.

Why do I hear static or noise when I’m using my telephone?

If that phone does not have its own filter, you may hear static or high-pitched noise if you make a phone call while your ADSL modem is on. A filter also prevents a phone from interfering with, or dropping, your DSL connection.

I accidentally unplugged the USB cable while using my modem. This resulted in a general protection fault (GPF) error message. What should I do?

You must plug the modem back in and restart your computer to rectify this problem.

Appendix F

Regulatory Information

U.S. FCC Part 68 Statement

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

This equipment uses the following standard jack types for network connection: RJ11C.

This equipment contains an FCC compliant modular jack. It is designed to be connected to the telephone network or premises wiring using compatible modular plugs and cabling which comply with the requirements of FCC Part 68 rules.

The Ringer Equivalence Number, or REN, is used to determine the number of devices which may be connected to the telephone line. An excessive REN may cause the equipment to not ring in response to an incoming call. In most areas, the sum of the RENs of all equipment on a line should not exceed five (5.0).

In the unlikely event that this equipment causes harm to the telephone network, the telephone company can temporarily disconnect your service. The telephone company will try to warn you in advance of any such disconnection, but if advance notice isn't practical, it may disconnect the service first and notify you as soon as possible afterwards. In the event such a disconnection is deemed necessary, you will be advised of your right to file a complaint with the FCC.

From time to time, the telephone company may make changes in its facilities, equipment, or operations which could affect the operation of this equipment. If this occurs, the telephone company is required to provide you with advance notice so you can make the modifications necessary to obtain uninterrupted service.

There are no user serviceable components within this equipment. See Warranty flyer for repair or warranty information.

It shall be unlawful for any person within the United States to use a computer or other electronic device to send any message via a telephone facsimile unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or individual sending the message and the telephone number of the sending machine or of such business, other entity, or individual. The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges. Telephone facsimile machines manufactured on and after December 20, 1992, must clearly mark such identifying information on each transmitted message. Facsimile modem boards manufactured on and after December 13, 1995, must comply with the requirements of this section.

This equipment cannot be used on public coin phone service provided by the telephone company. Connection to Party Line Service is subject to state tariffs. Contact your state public utility commission, public service commission, or corporation commission for more information.

U.S. FCC Part 15 Emissions Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is

•

connected.

Consult the dealer or an experienced radio/TV technician for help.

•

86 Hayes ADSL Ethernet User’s Guide

Industry Canada Emissions Statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

Industry Canada CS03 Statement

Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction.

Before installing the equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of concern. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

Declaration of Conformity

The manufacturer declares under sole responsibility that this equipment is compliant to Directive 1999/5/EC (R&TTE Directive) via the following:

Directive Standard Test Report

73/23/EEC-Low Voltage

89/336/EEC-EMC EN 55022 : 1998

This product is CE Marked.

EN 60950 : 2000 IEC 60950 : 3

EN 55024 :1998

ed. 1999

Electrical safety

EMC-emissions EMC-immunity

Electrostatic Discharge Statement

The unit may require resetting after a severe electrostatic discharge event.

Additional compliance information is located on the CD.

Hayes Microcomputer Products ADSL Ethernet Modem User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

NOTICE

1.1 Important! Before You Begin

1.2 Package Contents

You Will Also Need

1.3 Quick Start Instructions

Step 1: Installing the Software

Step 2: Installing the Hardware

Step 3: Configuring Internet Explorer

Step 4: Establishing Communica tion

If Your Service Provider Gave You Protocol, VPI, VCI, and Encapsulation Settings

If You DO NOT Have Protocol, VPI, VCI, and Encapsulation Settings from your Service Provider

Using AutoConfiguration

Locating and Entering DSL Settings Manually If AutoConfiguration Did Not Work

1.4 If You Need Help

2.1 Do I Need To Do Anything?

In all three cases you will need to:

2.2 Choosing an IP Address for Gaming

2.4 Setting Up a Firewall Filter for Xbox® Live

2.5 Setting Up a Firewall Filter for PlayStation® 2

2.6 Assigning the Filter to Your Internet Connection

2.7 Turning the Filter On and Off

Turning the Filter or DMZ Off (Enabling the Firewall)

Turning the Filter or DMZ On (Opening Ports for Gaming

Select WAN Settings to configure additional settings for the protocol you selected on the Basic Setup page of your

3.1.1 PPP Connections

Enable Lets you enable or disable the connection. VPI Supplied by your service provider. VCI Supplied by your service provider. Encapsulation LLC or VC. Supplied by your service

Authentication The method of verifying a user name and

Default Route Selected is the default for Virtual Circuit 0.

3.1.2 1483 Bridged with DHCP

3.1.3 1483 Bridged with Static IP

3.1.4 1483 Routed with Static IP Connection

3.1.5 1483 Bridged (Pure Bridge Mode)

3.1.6 AutoPPP

3.1.7 AutoBridge

3.2 WAN IP Filter

The Lan IP Filter page of your Configuration Manager lets you

The IP Remap Filter page of your Configuration Manager

With a Pure Bridge connection only, you can use the MAC Filter

3.7 Routing Configuration

3.9 Traffic Shaping Profile

3.10 DNS & DHCP Server

3.11 DHCP Relay

3.12 Management Access Control

3.13 Connection Loopback

3.14 NTP Server

4.1 ADSL Status

The Memory Usage page of your Configuration Manager shows

4.5 ADSL Connection Monitor

5.1 System Log

5.2 Password

To access the Firmware Update page of your Configuration Manager, on the Advanced Setup page, click the Firmware Update button.

On the Advanced Setup page of your Configuration Manager, select the Reboot System button to reset the modem. The

The File Upload option is for Technical Support use.

5.7 Logout

Click the Diagnostic Info button on the Advanced Setup page of

Macintosh TCP/IP Settings

For Mac OS X

For Mac OS 7.6.1 - 9.2.2

Linux Network Settings

For RedHat

For SuSE

For Debian