USB Modem
Quick Start
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Español .................................. 16
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USB MODEM
This Quick Start describes USB modem installation for
Windows
®,
Macintosh® and Linux systems.
Quick Start
Make sure you have the following:
USB modem with built-in USB cable
Phone cord
CD
Windows Me and 98 users: Please go to page 7.
Macintosh users:
Linux users: Please go to page 14.
To install and connect on Windows Vista, XP, 2000
First, install the software
1 Your computer should be turned on. Close any applications
you have running.
2 Insert the CD that came with your modem into your CD or
DVD drive.
Windows Vista:
If the AutoPlay dialog box appears, click Run Setup.exe.
If the User Account Control dialog box appears, select
Allow.
The CD should start automatically after a few seconds and
display an installation screen. If the CD does not start
automatically, on your desktop select Computer or My
Computer and double-click your CD or DVD drive icon.
3 When the installation screen appears, select your language.
4 On the V. 92 Modems menu, click Install Modem Drivers
and then USB Drivers.
5 The installation program begins.
Please go to page 9.
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Windows Vista: If a message appears saying that
Windows can't verify the publisher of this driver software,
click Install this driver software anyway.
Windows XP: If you message appears saying that the
software has not passed the Windows logo test, click
Continue Anyway.
Windows 2000: You may see a dialog box stating that the
Digital Signature was not found. You can safely ignore this
message and click Yes.
6 When the USB Modem drivers are now installed dialog
box appears, click OK to install the NetWaiting Modem on
Hold application, which will let you take a phone call while
you are online. See page 6 below for more information on
NetWaiting.
7 When the Netwaiting InstallShield Wizard dialog box
appears, click Next and follow the prompts.
8 At the NetWaiting InstallShield Wizard Complete dialog
box, leave the two check boxes unselected and click Finish.
9 At the Modem Installation menu, click Main Menu, and
then Exit. Remove the installation CD and shut down your
computer.
Next, connect the modem to your computer
1 Your computer should be shut down.
2 Make a note of the modem's serial number, which is located
on the bottom of the modem case, just under the barcode.
3 Connect the cable end of the modem to any USB port on
your computer.
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4 Turn your computer back on.
5 Windows Vista: In the Windows needs to install driver
software for your USB modem message box, select Locate
and install . . .
Windows XP: At the Found New Hardware Wizard dialog
box, select Install the software automatically, click Next,
and follow the prompts. You may see a message regarding
Windows logo testing. You can safely disregard the
message and click Continue Anyway.
Windows 2000: You may see a dialog box stating that the
Digital Signature was not found. You can safely ignore this
message and click Yes.
6 Windows Vista:
In the User Account Control message box, click Continue.
Windows XP:
In the Completing the Found New Hardware Wizard
dialog box, click Finish.
A popup notification messsage tells you that your new
hardware is successfully installed.
7 Connect the supplied phone cord to the phone jack on the
modem. Plug the other end of the cord into the wall jack just
as you would a telephone.
Finally, confirm that the installation was successful
1 Open Control Panel (Vista: select Printers and Other
Hardware) and double-click the Phone and Modem
Options icon.
2 Enter your Location information and then click the
Modems tab.
3 On the Modems tab, where you see that the USB modem is
installed, click the Properties button.
4 In the USB Modem Properties dialog box, click the Modem
tab and verify that the Maximum Port Speed is set to
115,200.
5 On the Modem or Diagnostics tab click Query Modem.
You will see a list of AT commands and responses,
indicating that your modem is properly connected.
That's it! Your installation is complete.
Now go to If Your PC Already Had a Modem on the following
page.
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Important—If Your PC Already Had a Modem
You must redirect your application software so that it recognizes
your new modem.
• America Online 9.0 users: On the AOL Sign on screen, click
the Connect Options button. On the Connect Options dialog
box, select Advanced Settings. On the Advanced Settings
dialog box, click the Modems tab, and then, in the list of
modems, select your new USB Modem. Click Close to exit.
• Windows Vista users: Select Start→Control Panel→
Network and Sharing Center→ Manage Network
Connections→Dial-up Connection→ Properties. In the
Connect using box make sure that your new USB modem is
selected.
• Windows XP and 2000 users: Select Start→(Windows 2000:
Settings)→Control Panel→ Network Connections→Dialup Connection→Properties. In the Connect using box
make sure that your new USB modem is selected.
Taking a phone call while you're online
Windows Vista, XP and 2000 users: Your modem includes the
NetWaiting™ Modem-on-Hold™ program, which notifies you
when you have an incoming telephone call and lets you put your
Internet connection on hold while you take the call. Netwaiting is
installed automatically as part of your modem software
installation.
Note: If you want to use Modem-on-Hold, your Internet Service
Provider (ISP) must support the V.92 dial-up modem standard.
You can contact your ISP if you are unsure about this support.
Also, you must have Call Waiting/Caller ID service from your
telephone company to use the modem’s Call Waiting/Caller ID
feature.
From now on, if someone calls while you are online, the
NetWaiting box appears on your computer screen, offering three
choices.
• Click the green OK icon to place your Internet connection on
hold and accept the call.
• Click the yellow Disconnect icon to disconnect from the
Internet and accept the call .
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• Click the red X icon to reject the call and remain connected
to the Internet.
For more details about NetWaiting, please refer to the program's
built-in help.
Fax software and additional applications
The modem CD includes software that lets Windows Vista, XP
and 2000 users send, receive, and schedule faxes. The software
will also let you set up FaxBack, sometimes called Fax on
Demand, and issue fax broadcasts. There are, in addition, bonus
communications applications.
Installing and connecting on Windows Me and 98SE
First, install the software
1 Your computer should be turned on. Close any applications
you have running.
2 Insert the CD that came with your modem into your CD
drive.
The CD should start automatically after a few seconds and
display an installation screen. If the CD does not start
automatically, on your desktop select My Computer and
double-click your CD drive icon.
3 When the installation screen appears, select your language.
4 On the V. 92 Modems menu, click Install Modem Drivers
and then USB Drivers.
5 The installation program begins. Click Next or OK and follow
the on-screen instructions.
Windows Me: You may see a dialog box stating that the
Digital Signature was not found. You can safely ignore
this message and click Yes.
6 When the installation is complete, follow these steps:
• Click Finish.
• On the Modem Installation menu, click Main Menu,
and then Exit. (If the menu is minimized, click the USB
modem button on the taskbar to display the menu.)
• Remove the installation CD.
• Shut down your computer.
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Next, connect the modem to your computer
Your computer should be shut down.
1 Connect the cable end of the modem to any USB port on
your computer.
2 Turn your computer back on.
3 Windows will install the hardware on your system.
Windows 98: A message appears indicating that
Windows is installing software for the V92 USB
Faxmodem.
4 Connect the supplied phone cord to the phone jack on the
modem. Plug the other end of the cord into the wall jack just
as you would a telephone.
Finally, confirm a successful installation
Your computer should be turned on.
1 Open Control Panel and double-click the Phone and
Modem Options or the Modems icon.
2 If prompted, enter your Location Information and then click
the Modems tab.
3 In the Modems Properties dialog box, click the entry for
your modem and then click Properties.
4 Click the Diagnostics or Modem tab and then click More
info or Query Modem. You will see a list of AT commands
and responses, indicating that your modem is properly
connected.
5 Click OK or Close twice to exit.
That's it! Your installation is complete. If your PC had a modem
already installed, please read the following note.
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Important—If Your PC Already Had a Modem
You must redirect your application software so that it recognizes
your new modem.
• America Online 9.0 users: On the AOL Sign on screen, click
the Connect Options button. On the Connect Options dialog
box, select Advanced Settings. On the Advanced Settings
dialog box, click the Modems tab, and then, in the list of
modems, select your new USB Modem. Click Close to exit.
• Dial-up Networking users: From your computer’s desktop,
double-click My Computer and then Dial-up Networking.
Double-click the Make New Connection icon, select your
new modem from the drop-down list, and follow the prompts.
Installing the modem on a Macintosh
If you have Mac OS X, continue below.
If you have Mac OS 9, please go to page 12.
Install the Modem Script File
1 Your computer should be on. Double-click your hard drive
icon, open the Library folder and then the Modem Scripts
folder.
2 Insert the modem CD into your CD-ROM drive and open it
by double-clicking its icon.
3 Open the Mac folder and drag the Universal (115k) file into
the Modem Scripts folder on your hard drive.
4 Close all open windows.
Next, connect the modem to your computer
1 Connect the cable end of the modem to any USB port on
your computer.
2 Connect the phone jack on the modem to the supplied
phone cord, and plug the other end of the cord into the wall
telephone jack.
Configure the modem
1 On the Dock, select System Preferences and then Network
to display the Network dialog box.
2 In the New Port Detected message box, click OK.
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3 In the Network dialog box, open the Show list and select
USB Modem.
4 On the PPP tab, enter the information that your Internet
Service Provider (ISP) has given to you.
5 If your ISP has given you TCP/IP or Proxies information,
open those tabs and enter the information.
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