Hawking HW17ACM User Manual
Wireless-1750AC Managed Access Point Pro HW17ACM
website www.hawkingtech.com
e-mail techsupport@hawkingtech.com
© COPYRIGHT 2017 HAWKING TECHNOLOGIES,INC. ALL RIGHTS RESERVED.
USER’S MANUAL
COPYRIGHT
Copyright ©2017 by Hawking Technologies. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of this company
Hawking Technologies makes no representations or warranties, either expressed or implied, with respect to
the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular
purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove
defective following their purchase, the buyer (and not Hawking Technologies, its distributor, or its dealer)
assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages
resulting from any defect in the software. Further, this company reserves the right to revise this publication
and to make changes from time to time in the contents thereof without obligation to notify any person of
such revision or changes.
Federal Communication Commission
Interference Statement
FCC Part 15
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
This equipment must be installed and operated in accordance with provided instructions and a minimum 20
cm spacing must be provided between computer mounted antenna and person’s body (excluding
extremities of hands, wrist and feet) during wireless modes of operation.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void
the authority to operate equipment.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled environment. In order
to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the
antenna shall not be less than 20cm (8 inches) during normal operation.
The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
R&TTE Compliance Statement
This equipment complies with all the requirements of DIRECTIVE 1999/5/EC OF THE EUROPEAN
PARLIAMENT AND THE COUNCIL of March 9, 1999 on radio equipment and telecommunication terminal
Equipment and the mutual recognition of their conformity (R&TTE).
The R&TTE Directive repeals and replaces in the directive 98/13/EEC (Telecommunications Terminal
Equipment and Satellite Earth Station Equipment) As of April 8, 2000.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it. However,
special attention must be paid to the dangers of electric shock and static electricity when working with
electrical equipment. All guidelines of this and of the computer manufacture must therefore be allowed at
all times to ensure the safe use of the equipment.
EU Countries Intended for Use
The ETSI version of this device is intended for home and office use in Austria, Belgium, Denmark, Finland,
France, Germany, Greece, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Spain, Sweden, and the
United Kingdom.
The ETSI version of this device is also authorized for use in EFTA member states: Iceland, Liechtenstein,
Norway, and Switzerland.
EU Countries Not intended for use
None.
CONTENTS
Chapter 1 - Product Information.................................................................. 2
1-1. Package Contents ............................................................................................................................. 2
1-2. System Requirements....................................................................................................................... 2
1-3. Hardware Overview .......................................................................................................................... 3
1-4. LED Status ......................................................................................................................................... 4
1-5. Reset .................................................................................................................................................... 5
I-6. Magnetic Wall Mount ................................................................................................................. 6
I-7. Console ................................................................................................................................................. 7
1-8. Safety Information ............................................................................................................................... 8
Chapter 2 - Quick Setup .............................................................................. 9
2-1. Initial Setup ....................................................................................................................................... 9
2-2. Quick Setup Settings ....................................................................................................................... 12
2-3 Wi-Fi Protected Setup (WPS) .............................................................................................................. 15
Chapter 3 - Hardware Installation .............................................................. 16
3-1. Connecting the access point to a router or PoE switch ................................................................. 16
Chapter 4 - Browser Based Configuration Interface .................................... 17
4-1. Information ..................................................................................................................................... 19
4-1-1. System Information ............................................................................................................. 19
4-1-2. Wireless Clients ................................................................................................................... 23
4-1-3. Wireless Monitor ................................................................................................................. 25
4-1-4. Log ....................................................................................................................................... 27
4-2. Network Settings ............................................................................................................................ 30
4-2-1. LAN-Side IP Address ............................................................................................................ 30
4-2-2. LAN Port .............................................................................................................................. 32
4-2-3. VLAN .................................................................................................................................... 33
4-3. Wireless Settings ............................................................................................................................ 34
4-3-1. 2.4GHz 11bgn ...................................................................................................................... 34
4-3-2. 5GHz 11ac 11an ................................................................................................................... 46
4-3-3. WPS ..................................................................................................................................... 53
4-3-4. RADIUS ................................................................................................................................ 55
4-3-5. MAC Filter ............................................................................................................................ 57
4-3-6. WMM .................................................................................................................................. 59
4-4. Management .................................................................................................................................. 61
4-4-1. Admin .................................................................................................................................. 61
4-4-2. Date and Time ..................................................................................................................... 64
4-4-3. Syslog Server ....................................................................................................................... 66
4-4-4. I’m Here ............................................................................................................................... 67
4-5. Advanced ........................................................................................................................................ 68
4-5-1. LED Settings ......................................................................................................................... 68
4-5-2. Update Firmware ................................................................................................................ 69
4-5-3. Save/Restore Settings ......................................................................................................... 71
4-5-4. Factory Default .................................................................................................................... 73
4-5-5. Reboot ................................................................................................................................. 74
Chapter 5 - Appendix ................................................................................. 75
5-1. Configuring your IP address ........................................................................................................... 75
5-1-1. Windows 7 ........................................................................................................................... 76
5-1-2. Windows 8.1 ........................................................................................................................ 79
5-1-3. Windows 10 ......................................................................................................................... 82
5-1-4. Mac ...................................................................................................................................... 84
5-2. Hardware Specification .................................................................................................................. 86
5-3. Environmental and Physical ........................................................................................................... 86
Chapter 1 - Product Information
1. HW17ACM
2. 3x 2dBi Omnidirectional Dual Band
Antennas
3. Magnetic Wall Mount x 2 screws
4. Quick Installation Guide
5. Power Cord
6. Power Adapter 12V/4A
1 2 3
4 5 6
1-1. Package Contents
1-2. System Requirements
- Existing cable/DSL modem & router
- Computer with web browser for access point configuration
2
A 12V DC IN
B LANx 1
(PoE)
C LAN 2
E Eject
F Console
G Reset
H WPS
I On/Off
D USB Port
1-3. Hardware Overview
A. 12V DC port to connect the power adapter
B. LAN port with Power over Ethernet (PoE PD, IN)
C. LAN port with Power over Ethernet (PoE PSE, OUT)
D. USB Port for system log
E. Eject an attached USB device
F. Connect a management console
G. Reset the access point to factory default settings
H. Wi-Fi Protected Setup (WPS) button
I. Switch the access point on/off
3
1-4. LED Status
LED Status
Description
Off
The access point is off.
Blue
The access point is on.
Amber
The access point is starting up.
4
1-5. Reset
If you experience problems with your access point, you can reset the device back to its factory settings. This
resets all settings back to default.
1. Press and hold the reset button on the access point for at least 20 seconds then release the button.
You may need to use a pin or similar sharp object to push the reset button.
2. Wait for the access point to restart. The access point is ready for setup when the LED is blue.
5
I-6. Magnetic Wall Mount
The access point includes a magnetic wall mount which requires some assembly.
1. Attach the two magnetic wall mount strips to your wall using the included screws, as shown below.
2. Press the back of your access point firmly against the two wall mounted magnetic strips, with the access
point in the correct position, upright orientation as displayed above.
Ensure your access point is securely attached to the magnetic strips.
6
I-7. Console
Baud Rate
115200
Data
8 bit
Parity
None
Stop
1 bit
Flow Control
None
The access point can be configured via the “Console” port located on the access point’s side panel using a
terminal-emulation program (e.g. HyperTerminal).
Use the following configuration settings for terminal-emulation programs:
7
1-8. Safety Information
In order to ensure the safe operation of the device and its users, please read and act in accordance with the
following safety instructions.
1. The access point is designed for indoor use only; do not place the access point outdoors.
2. Do not place the access point in or near hot/humid places, such as a kitchen or bathroom.
3. Do not pull any connected cable with force; carefully disconnect it from the access point.
4. Handle the access point with care. Accidental damage will void the warranty of the access point.
5. The device contains small parts which are a danger to small children under 3 years old. Please keep the
access point out of reach of children.
6. Do not place the access point on paper, cloth, or other flammable materials. The access point may
become hot during use.
7. There are no user-serviceable parts inside the access point. If you experience problems with the access
point, please contact your dealer of purchase and ask for help.
8. The access point is an electrical device and as such, if it becomes wet for any reason, do not attempt to
touch it without switching the power supply off. Contact an experienced electrical technician for further
help.
9. If you smell burning or see smoke coming from the access point or power adapter, then disconnect the
access point and power adapter immediately, as far as it is safely possible to do so. Call your dealer of
purchase for help.
8
Chapter 2 - Quick Setup
Your access point can be up and running in just a few minutes. This quick installation guide will help to set
up your access point and configure its basic settings. Please follow the instructions in the chapters below:
2-1. Initial Setup
1. Connect the access point to a computer via Ethernet cable.
2. Connect the power adapter to the access point’s 12VDC port and plug the power adapter into a power
supply using the included cable.
3. Please wait a moment for the access point to start up. The access point is ready when the LED is blue.
4. Set your computer’s IP address to 192.168.1.x where x is a number in the range 1 – 100. If you are
unsure how to do this, please refer to the Chapter 5-1.
Please ensure there are no other active network connections on your computer
(disconnect Wi-Fi connections and Ethernet cables).
5. Enter the access point’s default IP address 192.168.1.230 into the URL bar of a web browser.
9
6. You will be prompted for a username and password. Enter the default username “admin” and the
default password “1234”.
7. You will arrive the “Quick Setup” screen shown below.
10
8. Next, please follow the instructions below in 2-2. Quick Setup to configure the access point’s basic
settings.
For more advanced configurations, please refer to Chapter 4. Browser Based
Configuration Interface.
11
2-2. Quick Setup Settings
The instructions below will help you to configure the following basic settings of the access point:
1 2.4GHz & 5GHz SSID LAN IP Address
2 LAN IP Address
3 2.4GHz & 5GHz SSID Security
It is recommended you configure these settings before using the access point.
1. To change the SSID of your access point’s 2.4GHz wireless network(s), go to “2.4GHz Basic Settings”.
Enter the new SSID for your 2.4GHz wireless network in the “SSID1” field”. The default 2.4GHz SSID is
“Hawking_HW17ACM_5GHz”
To utilize multiple 2.4GHz SSIDs, open the drop down menu labelled “Enable SSID
number” and select how many SSIDs you require. Then enter a new SSID in the
corresponding numbered fields below, before clicking “Apply”.
2. Go to “5GHz Basic Settings” and repeat step 1 for the access point’s 5GHz AC wireless network. The
default 5GHz SSID is “Hawking_HW17ACM_5GHz”
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3. To change the access point’s LAN IP address, go to “LAN-side IP Address” and you will see the screen
below.
4. Enter the IP address settings you wish to use for your access point. You can use a dynamic (DHCP) or
static IP address, depending on your network environment. Click “Next” to save the changes and to go
to the security settings.
When you change your access point’s IP address, you need to use the new IP address
to access the browser based configuration interface instead of the default IP
192.168.1.230.
5. To configure the security of your access point’s 2.4GHz wireless network(s), go to “2.4GHz Wireless
Security Settings”. Select an “Authentication Method” and enter a “Pre-shared Key” or “Encryption
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Key” depending on your choice, then click “Apply”. Hawking recommends at least WPA/WPA2
security.
If using multiple SSIDs, specify which SSID to configure using the “SSID” drop down
menu.
6. Go to “Wireless Setting” > “5GHz 11ac 11an” and repeat steps 5 for the access point’s 5GHz wireless
network. Click “Apply” and the device will now reset and save your settings.
7. The basic settings of your access point are now configured. Please refer to Chapter 3 - Hardware
Installation for guidance on connecting your access point to a router or PoE switch.
14
2-3 Wi-Fi Protected Setup (WPS)
Wi-Fi Protected Setup is a simple way to establish connections between WPS compatible devices. You can
use the WPS button to establish a connection between the access point and a WPS-compatible wireless
device/client.
1. Press and hold the WPS/Reset button on the back of the access point for 2 seconds.
2. Within two minutes, activate WPS on your WPS-compatible wireless device. Please check the
documentation for your wireless device for information regarding its WPS function.
3. The devices will establish a connection.
15
Chapter 3 - Hardware Installation
3-1. Connecting the access point to a router or PoE switch
1. Connect a router or PoE switch to the access point’s LAN 1 port using an Ethernet cable. PoE
switches must be connected to the access point’s LAN 1 port.
2. If you are using a router, then connect the power adapter to the access point’s 12V DC port and pug
the power adapter into a power supply.
3. If you are using a router, then connect the power
adapter to the access point’s 12V DC port and plug the
power adapter into a power supply.
Do not use the power adapter if you are using
a PoE switch.
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Chapter 4 - Browser Based Configuration Interface
The browser-based configuration interface enables you to configure the access point’s advanced features.
The device features a range of advanced functions such as MAC filtering, MAC RADIUS authentication, VLAN
configurations, up to 32 SSIDs and many more. To access the browser based configuration interface:
1. Connect a computer to your access point using an Ethernet cable.
2. Enter your access point’s IP address in the URL bar of a web browser (as configured in Chapter 2-2. The
access point’s default IP address is 192.168.1.230.
3. You will be prompted for a username and password. The default username is “admin” and the default
password is “1234”, though it was recommended that you change the password during setup (see
Chapter 2-2 Basic Settings).
If you cannot remember your password, reset the access point back to its factory
default settings. Refer to Chapter 1-5 Reset
4. You will arrive at the “Settings” screen shown below.
17
5. Use the menu across the top and down the left side to navigate.
6. Click “Apply” to save changes and reload the access point, or “Cancel” to cancel changes.
Please wait a few seconds for the access point to reload after you “Apply” changes, as
shown below.
7. Please refer to the following chapters for full descriptions of the browser based configuration interface
features.
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4-1. Information
Screenshots displayed are examples. The information shown on your screen will vary
depending on your configuration.
4-1-1. System Information
access point.
The “System Information” page displays basic system information about the
19
20
System
Model
Displays the model number of the access point.
Product Name
Displays the product name for reference, which consists of
“AP” plus the MAC address.
Uptime
Displays the total time since the device was turned on.
Boot From
Displays information for the booted hardware, booted from
either USB or internal memory
Version
Displays the firmware version.
MAC Address
Displays the access point’s MAC address.
Management VLAN ID
Displays the management VLAN ID.
IP Address
Displays the IP address of this device. Click “Refresh” to
update this value.
Default Gateway
Displays the IP address of the default gateway.
DNS
IP address of DNS (Domain Name Server).
DHCP Server
IP address of DHCP Server.
Wired LAN Port Settings
Wired LAN Port
Specifies which LAN port.
Status
Displays the status of the LAN port (connected or
disconnected).
VLAN Mode/ID
Displays the VLAN mode (tagged or untagged) and VLAN ID
for the LAN port. See 4-2-3. VLAN
Wireless 2.4GHz (5GHz)
Status
Displays the status of the 2.4GHz or 5GHz wireless (enabled
or disabled).
MAC Address
Displays the access point’s MAC address.
Channel
Displays the channel number the specified wireless frequency
is using for broadcast.
Transmit Power
Displays the wireless radio transmit power level as a
percentage.
Wireless 2.4GHz (5GHz) / SSID
SSID
Displays the SSID name(s) for the specified frequency.
21
Authentication Method
Displays the authentication method for the specified SSID.
See 4-3. Wireless Settings
Encryption Type
Displays the encryption type for the specified SSID. See 4-3.
Wireless Settings
VLAN ID
Displays the VLAN ID for the specified SSID. See 4-2-3. VLAN
Additional Authentication
Displays the additional authentication type for the specified
SSID. See 4-3. Wireless Settings
Wireless Client Isolation
Displays whether wireless client isolation is in use for the
specified SSID. See 4-2-3. VLAN
Wireless 2.4GHz (5GHz) / WDS Status
MAC Address
Displays the peer access point’s MAC address.
Encryption Type
Displays the encryption type for the specified WDS. See 4-3-1-
4. WDS
VLAN Mode/ID
Displays the VLAN ID for the specified WDS. See 4-3-1-4. WDS
Refresh
Click to refresh all information.
22
4-1-2. Wireless Clients
Refresh time
Auto Refresh Time
Select a time interval for the client table list to automatically
refresh.
Manual Refresh
Click refresh to manually refresh the client table.
2.4GHz (5GHz) WLAN Client Table
SSID
Displays the SSID which the client is connected to.
MAC Address
Displays the MAC address of the client.
Tx
Displays the total data packets transmitted by the specified
client.
Rx
Displays the total data packets received by the specified
client.
Signal (%)
Displays the wireless signal strength for the specified client.
Connected Time
Displays the total time the wireless client has been
connected to the access point.
The “Wireless Clients” page displays information about all wireless clients
connected to the access point on the 2.4GHz or 5GHz frequency.
23
Idle Time
Client idle time is the time for which the client has not
transmitted any data packets i.e. is idle.
Vendor
The vendor of the client’s wireless adapter is displayed here.
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