Hawking HNC320W User Manual

Trademarks & Copyright

Windows 95/98/ME and Windows NT/2000/XP are registered trademarks of Microsoft Corp. All other brands and product names are trademarks of their respective companies.

No part of this publication may be reproduced in any form or by any means or used to make any derivative (such as translation, transformation or adaptation) without the express written consent of the manufacturer as stipulated by the United States Copyright Act of 1976.

FCC Certifications

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

x Reorient or relocate the receiving antenna. x Increase the separation between the equipment and receiver. x Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. x Consult the dealer or an experienced radio/TV technician for help.

Shielded interface cables must be used in order to comply with emission limits. You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

CE Mark Warning

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. All trademarks and brand names are the property of their respective proprietors. Specifications are subject to change without prior notification.

HAWKING LIMITED WARRANTY

Hawking Technology guarantees that every HNC300 Network Camera and every HNC320W Wireless Network Camera is free from physical defects in material and workmanship under normal use for (1) year from the date of purchase. If the product proves defective during this one-year warranty period, call Hawking Customer Service in order to obtain a Return Authorization number. Warranty is for repair or replacement only. Hawking Technology does not issue any refunds. BE SURE TO HAVE YOUR PROOF OF PURCHASE. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE. When returning a product, mark the Return Authorization number clearly on the outside of the package and include your original proof of purchase.

IN NO EVENT SHALL HAWKING TECHNOLOGY’S LIABILTY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION. Hawking Technology makes no warranty or representation, expressed, implied or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Hawking Technology reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity. Please direct all inquiries to:

techsupport@hawkingtech.com

About This User’s Manual 6

Introduction 7

System Requirements 8

Features and Benefits 9

Physical Description 10

HNC300

Front Panel 10

Power LED 10

Link LED 10

Rear Panel 11

Network Cable Connector 11 DC Power Connector 11

Reset Button 11

Top Panel 12 Screw Hole 12 Bottom Panel 12

Screw Hole 12

HNC320W Front Panel 13

Power LED 13

Link LED 13

Rear Panel 14

Network Cable Connector 14

DC Power Connector 14 Reset Button 14 Antenna Connector 14

Top Panel 15

Screw Hole 15 Bottom Panel 15 ScrewHole 15

Unpacking the Camera 16

Hardware Installation 17

HNC300

Connect an Ethernet Cable 17 Attach the External Power Supply 17

HNC320W

Attach Wireless Antenna 18 Connect an Ethernet Cable 18 Attach the External Power Adapter 19

Security 20

Software Installation 21

Web Configuration 21

Main Menu Page 21

System Administration 22

System: HNC300 22 HNC320W 27

Image 32 Users 33 Date/Time 34 Email (HNC320W Only) 36 Upload 36 Information 38 Tools 39

View Image – ActiveX Mode 40 View Image – Java Mode 41

Camera Applications 42 Applications 42 Home Applications 42

SOHO (Small Office, Home Office) Applications 43

IPView SE Application Installation 44

IPView SE – Getting Started 49

IPView SE Control Panel 49 How to Add Camera 50 How to Change Cameras 53 How to Connect/Disconnect the Image 54 How to Delete a Camera 55

Extera Information 56

How to Adjust the Property Setting 56 How to Adjust the Recording Setting 60

Appendix 61

A. Frequently Asked Questions 61 B. Ping Your IP Address 62 C. Troubleshooting 62 D. Upgrade Firmware 64 E. Time Zone Table 65 F. Xplug Control Installation 66 G. Adjusting the Camera Focus 69 H. Specifications: HNC300 70 HNC320W 72 I. How to View Your Camera via the Internet 74 J. Glossary of Terms 79

This user’s manual gives a full explanation of the HNC300 (Wired) Network Camera and HNC320W Wireless Network Camera, including a description of features, installation procedures, web configuration, and other functions. Also included in the user’s manual are the operating procedures for the IPView SE application.

Thank you for purchasing either the HNC300 Network Camera or the HNC320W Wireless Network Camera. The HNC300 connects directly to an Ethernet or Fast Ethernet network. The HNC320W can also connect directly to an Ethernet or Fast Ethernet network, but also supports the IEEE 802.11b wireless standard. The HNC300 Series (the collective title for the HNC300 & HNC320W models) network cameras are different from conventional PC cameras in that they are standalone systems with built-in CPUs and web servers. Therefore, they connect directly to the local area network (LAN) and do not need to be connected to a designated PC. Thus, they provide a low cost solution that can transmit high quality video images for monitoring and surveillance. The network cameras can be managed remotely, and can be accessed and controlled from any PC/Notebook over the LAN or Internet using only a web browser. The simple installation procedures and web-based interface offer easy integration to your network application environments.

HNC300 & HNC320W

Network:

Local Area Network (HNC300 & HNC320W): 10Base-T Ethernet or 100Base TX Fast Ethernet

Wireless Local Area Network (HNC320W): IEEE 802.11b Wireless LAN

Recommended PC or Notebook to Access the HNC300 & HNC320W:

System requirements:

CPU: Pentium II, 266 MHz or above Memory Size: 32 MB (64 MB recommended) VGA card resolution: 800x600 or above

Web Browser:

x Internet Explorer 5.0 or above (ActiveX & JAVA Mode – Image View for Windows OS and JAVA Mode –

Image View for other OS)

x Netscape 6.0 or above (JAVA Mode – Image View)

IPView SE Application:

x Supported Operating Systems: Win 98 SE, Win 2000, Win Me, Win XP x System requirements for IPView SE:

CPU: Pentium III, 450 MHz or above Memory Size: 128 MB (256 MB recommended) VGA card resolution: 800x600 or above

This section describes the features and benefits of the HNC300 Network Camera & HNC320W Wireless Network Camera.

Simple to Use

The HNC300 and HNC320W are standalone systems with built-in CPUs, and thus, require no special hardware or software such as PC frame grabber cards. The HNC300 and HNC320W support both ActiveX mode for Internet Explorer and Java mode for Internet Explorer and Netscape Navigator. Therefore, all that is required is web browser software such as Internet Explorer 5.0 or above, or Netscape 6.0 or above. All you need is a valid IP address to view the picture from your network camera.

Supports a Variety of Platforms

The HNC300 & HNC320W both support TCP/IP networking, SMTP e-mail, HTTP and other Internet related protocols. Both models can be utilized in mixed operating system environments such as Windows, Unix, and Mac. They can easily be integrated into other Internet/Intranet applications.

Web Configuration

Using a standard web browser, the administrator can configure and manage the HNC300 or HNC320W directly from its own web page via the web.

HNC300

The administrator can set up to 8 usernames and passwords via the privilege settings.

HNC320W

The administrator can set up to 64 usernames and passwords via the privilege settings.

Remote Utility

The powerful IPView SE application assigns the administrator a pre-defined user ID and password through which, he/she can modify the HNC300/HNC320W settings from a remote site via the Intranet or Internet. For added convenience, when new firmware becomes available, the administrator can also upgrade remotely over the network. Users are also allowed to monitor the images and take snapshots.

Broad Range of Applications

Using today’s high-speed Internet services, the HNC300/HNC320W network cameras can provide an ideal high performance, cost-effective solution that delivers live video images over the Intranet and Internet for remote monitoring and surveillance. The network cameras allow remote access from a web browser for live image viewing. They also allow administrators to manage and control the network cameras anytime from anywhere in the world. You can set up the network cameras to monitor various objects and locations such as homes, offices, banks, hospitals, child-care centers, amusement parks and a variety of other industrial and public areas. The network cameras can also be used for intruder detection, still image capture for archiving, and many other applications.

HNC300

This section describes the externally visible features of the HNC300.

Front Panel

Link LED

Power LED

The “Power” LED is located to the right of the camera’s lens (when facing the camera). A steady blue light confirms that the camera is powered on.

Note:

The “Power” LED has three settings with which to control the light illumination while monitoring: Normal / Off / Dummy. Please refer to the “Web Configuration” section for detailed information and usage.

Link LED

The “Link” LED is located on the far right side of the network camera’s lens (when facing the network camera). It is located to the right of the “Power” LED. A steady orange light confirms a good connection. Depending on the data traffic, the LED will begin to flash to indicate that the camera is receiving/transmitting from/to the network.

Note:

The “Link” LED has three settings with which to control the light illumination while monitoring: Normal / Off / Dummy. Please refer to the “Web Configuration” section for detailed information and usage.

Rear Panel

10/100 Ethernet

Reset

DC Power Connector

DC 5V

Ethernet Cable

Reset Button

Port

Network Cable Connector

The rear panel of the network camera features an RJ-45 connector for 10Base-T Ethernet or 100Base-TX Fast Ethernet connections (using Category 5 twisted-pair cabling). The port supports the N-Way protocol, thereby allowing the network camera to automatically detect or negotiate the transmission speed of the network.

DC Power Connector

The DC power input connector is located on the rear panel of the network camera and is labeled DC 5V with a single jack socket to supply power to the camera. Power will be generated when the power supply is connected to a wall outlet.

Reset Button

Reset will be initiated when the reset button is pressed once and the “Power” LED begins to flash.

Factory Reset will be initiated when the reset button is pressed continuously for at least three seconds or when the “Power LED” begins to light up. Release the reset button and the “Power” LED will begin to flash, indicating that the network camera is utilizing the factory reset. When factory reset is completed, the IP address will return to the default setting of

192.168.0.20.

Top Panel

Screw Hole

Located on the top panel of the network camera, the screw hole is used to connect the camera stand onto the camera by attaching the screw head on the camera stand into the screw hole of the camera.

Bottom Panel

Screw Hole

Located on the bottom panel of the network camera, the screw hole is used to connect the camera stand onto the camera by attaching the screw head on the camera stand into the screw hole of the camera.

HNC320W

This section describes the externally visible features of the HNC320W.

Front Panel

Link LED

Power LED

The “Power” LED is located to the right of the camera’s lens (when facing the camera). A steady blue light confirms that the camera is powered on.

Note:

Link LED

The “Link” LED is located on the far right side of the network camera’s lens (when facing the wireless network camera). It is located to the right of the “Power” LED. A steady orange light confirms a good connection. Depending on the data traffic, the LED will begin to flash to indicate that the camera is receiving/transmitting from/to the network.

Note:

Rear Panel

10/100 Ethernet

ANT

Reset

DC Power Connector

DC 5V

Network Cable

Reset Button

Connector

Antenna

Connector

Network Cable Connector

The rear panel of the wireless network camera features an RJ-45 connector for 10Base-T Ethernet or 100Base-TX Fast Ethernet connections (using Category 5 twisted-pair cabling). The port supports the N-Way protocol, thereby allowing the wireless network camera to automatically detect or negotiate the transmission speed of the network.

DC Power Connector

The DC power input connector is located on the rear panel of the wireless network camera and is labeled DC 5V with a single jack socket to supply power to the camera. Power will be generated when the power supply is connected to a wall outlet.

Reset Button

Reset will be initiated when the reset button is pressed once and the “Power” LED begins to flash.

Factory Reset will be initiated when the reset button is pressed continuously for at least three seconds or when the “Power” LED begins to light up. Release the reset button and the “Power” LED will begin to flash, indicating that the wireless network camera is utilizing the factory reset. When factory reset is completed the wireless camera will be set to Channel 11 by default and the ESS-ID is set as “NULL String”. (This default setting will let the wireless camera connect to ANY access point on the infrastructure network). The IP address will also return to the default setting of

192.168.0.20.

Antenna Connector

There are two SMA-type antenna connectors located on the rear panel of the wireless camera, thereby providing connection for two, high sensitivity antennas that are included with the device.

Top Panel

Screw Hole

Located on the top panel of the wireless camera, the screw hole is used to connect the camera stand onto the camera by attaching the screw head on the camera stand into the screw hole of the wireless camera.

Bottom Panel

Screw Hole

Located on the bottom panel of the wireless camera, the screw hole is used to connect the camera stand onto the camera by attaching the screw head on the camera stand into the screw hole of the wireless camera.

Unpack and Inspect

Open the package and carefully remove all items.

The complete HNC300 package consists of:

x One HNC300 (Wired) Network Camera x One Installation CD-ROM x One Quick Installation Guide x One DC power adapter x One Camera Stand x One RJ-45 Ethernet Cable

The complete HNC320W package consists of:

x One HNC320W Wireless Network Camera x One External Wireless Antenna x One Installation CD-ROM x One Quick Installation Guide x One DC power adapter x One Camera Stand x One RJ-45 Ethernet Cable

Please check to make sure that the unit was not damaged during shipping and that no items are missing. If you encounter a problem, please contact your dealer.

Please read this manual thoroughly, and follow the installation and operation procedures contained within.

Connecting the HNC300/HNC320W to the Camera Stand

The HNC300 and HNC320W packages include a camera stand (installation is optional) with a swivel ball screw head that can be attached to the camera’s screw holes. Attach the camera stand to the camera and orient it in the most appropriate position for your specific application. In addition, there are three holes located on the base of the camera stand, thereby allowing the camera to be securely mounted on the ceiling or wall.

This section describes the hardware installation procedures for the HNC300 and HNC320W.

HNC300

Connect an Ethernet Cable

Connect an Ethernet cable to the Ethernet cable port located on the rear panel of the camera, and attach the other end to the network.

10/100 Ether net

Reset

DC5V

Attach the External Power Supply

Attach the external power supply to the DC power input connector located on the rear panel of the camera. The input connector is labeled “DC 5V”. Connect it to your local power supply.

10/100 Eth ernet

Reset

DC5V

Note:

Confirm that the device is receiving power by making sure that the “Power” LED is illuminated.

HNC320W

Attach Wireless Antenna

On the rear panel of the wireless camera, screw into the antenna connector the single external antenna that was included in the product packaging.

Connect an Ethernet Cable

Connect an Ethernet cable to the Ethernet cable port located on the rear panel of the camera, and attach the other end to the network.

Attach the External Power Supply

Attach the external power supply to the DC power input connector located on the rear panel of the camera. The input connector is labeled “DC 5V”. Connect it to your local power supply.

Note:

Confirm that the device is receiving power by making sure that the “Power” LED is illuminated.

To ensure the highest security and prevent unauthorized usage of the HNC300 or HNC320W, the network administrator has an exclusive privilege to access the cameras’ System Administration to change settings and control requirements that allow entry and authorized privileges for all users. The HNC300 and HNC320W support multi-level password protection. Access to the cameras is restricted to defined users only, who have a "User Name" and "User Password" that has been assigned by the administrator.

Administrators can release a public user name and password so that when remote users access the HNC300 or HNC320W, they will have access to view the images transmitted by the cameras.

Note:

When the HNC300 or HNC320W is used for the first time, it is highly recommended that the administrator set the "Admin ID" and "Admin Password" to restrict users’ access to the cameras since the Default settings are the Null String (i.e., the default Admin ID and Admin Password are blank). Once the ID and Password are defined, only the administrator has access to manage the cameras. This operation should be performed as soon as possible since the security features of the HNC300 and HNC320W will not be enabled until the "Admin ID" and "Admin Password" are defined.

This section describes the Software installation procedure for Web Configuration and the IPView SE application for the HNC300 and HNC320W.

Web Configuration

The HNC300 and HNC320W must be configured via their built-in Web-based Configuration. Knowledge of local area networks (LANs) will be useful when setting up the cameras.

In the web browser, enter the default IP address to access the Welcome screen of the network camera. From here you can configure your network camera. For the default IP address, type “http://192.168.0.20” in the address box. (If you have already used the Setup Wizard to change the camera’s IP address, then enter the new IP address in the web address bar.) The numbered portion of the address is the IP address of your camera.

Note:

The first three segments of the PC’s IP address must correspond with the first three segments of the camera’s IP address in order for them to communicate. The PC and network camera must also have the same “Subnet” and “Default Gateway”.

Main Menu Page

Once the IP address is entered in the web address bar, the screen shown below will appear with a still image. There will be three options to choose from to set up and view your network camera. They are as follows:

x View Image – ActiveX Mode x View Image – Java Mode x System Administration

System Administration

Click on “System Administration” on the “Welcome” screen to access the settings for the network camera. There will be several options to choose from in the menu bar. They are listed below for both, the HNC300 and HNC320W.

HNC300

1. System

2. Image

3. Users

4. DateTime

5. Upload

6. Information

7. Tools

HNC320W

x System x Image x Users x DateTime x Trigger x Upload x Information x Tools

System

HNC300

The System menu contains commands for settings for key details that are required for the network camera’s setup. Click on "System" in the system administration menu bar and the System screen will appear as illustrated on the following page.

Click on “Home” to return to

Welcome Screen

Camera Name:

This field is used for entering a descriptive name for the device.

The default setting for the Camera Name is CS-xxxxxx, where “xxxxxx” is the last six digits of the MAC Address. The maximum length is 32 characters (Printable ASCII).

Location:

This field is used for entering a descriptive name for the location of the network camera.

Admin:

This field is used for entering the Administrator ID and Password to access the System Administration settings. Be sure to enter the password twice to confirm: once in the Admin Password field and then again in the Confirm Password field.

The default setting for Admin is a blank space (Null String). You will need to key in the Admin ID with a maximum length of 12 (Printable ASCII) characters and enter the Admin Password with a maximum length of 8 (Printable ASCII) characters.

It is highly recommended to set the Admin ID and Admin Password as soon as possible to enable security options for the network camera.

IP Assignment:

Important Information

Access to the Internet Camera is granted by assigning a proper IP address. Please make sure to use a vacant IP address when you assign the IP address for the network camera. This will prevent errors fro occurring from conflicting IP addresses.

There are two options available for setting the IP address: either “Manually Assign” or “Assign Automatically Using”.

Manually Assign

You can click “Manually Assign” and directly enter the IP address.

The default settings are as follows:

x Default IP – 192.168.0.20 x Subnet Mask – 255.255.255.0 x Default Gateway – 0.0.0.0

Assign Automatically Using

If your network is using RARP, BOOTP or a DHCP server you can click “Assign Automatically Using” and click on “RARP”, “BOOTP” or “DHCP”. Under this setting the network camera will automatically assign an IP address from

RARP, BOOTP or the DHCP server. Each time network camera starts up, make sure that the RARP, BOOTP or DHCP server is setup to assign a static IP to your network camera.

If your application requires direct connection from an ADSL modem through the network camera’s RJ-45 LAN port and you also have an ISP PPPoE account, click on the “PPPoE” option and enter the Service Name, User ID and Password into the respective fields. The network camera will get an IP address from the ISP each time the Internet Camera starts up.

DNS IP Address:

A DNS (Domain Name System) server is an Internet service that translates domain names into IP addresses. Enter at least one DNS IP Address.

Dynamic DNS:

The Dynamic DNS service allows you to alias a dynamic IP address to a static hostname in any of the domains, allowing your computer to be more easily accessed from various locations on the Internet.

LED Control:

The LED control allows the user to change the LED setting as desired. This feature provides flexibility when surveillance activity is ON.

The three available options are listed below:

x Normal

o Power – the LED indicator will be lit continuously. o Link – the LED indicator will be lit continuously. When LAN activity is present, the LED indicator will

flash steadily.

x OFF

o Power – the LED indicator is off o Link – the LED indicator is off

x Dummy

o Power – the LED indicator will be lit continuously. o Link – the LED indicator will be lit continuously, with random flashing.

The default setting for the LED control is “Normal”. When you have configured the LED control, the correct illumination will set after one minute.

Note:

This is a built-in function to add extra capabilities to the network camera. The three options allow the Administrator to configure and camouflage the illumination of the LED indicator. In “Normal” mode, the LED indicator functions as normal. Under “Off” mode, the LED indicators are both off. However, it is still monitoring activity. In “Dummy” mode, the LED indicators operate in monitoring conditions, but the network camera’s own monitoring activity is off or on, depending on the users’ needs.

Loading ActiveX From:

This field is used to specify the location of the Xplug Control (ActiveX) plug-in program. Enter the information as required in .ocx format. For example:

http://www.<your company>.com/xplug.ocx where <your company> must be replaced with your company’s DNS server.

Open Second Port:

The Web Server field allows settings to open a second port for the network camera. This will permit users’ routers to support multiple network cameras. By default, Port 80 (on the router) is always open for network camera web server access. Select “Yes” and input the second port value.

For example, assume you have five network cameras to be installed, with the following IP addresses:

192.168.0.101

192.168.0.102

192.168.0.103

192.168.0.104

192.168.0.105

You can open the second port for each network camera, from port 81 to Port 85, as illustrated below:

Internet Camera 1 – IP 192.168.0.101, second web port 81 Internet Camera 2 – IP 192.168.0.102, second web port 82 Internet Camera 3 – IP 192.168.0.103, second web port 83 Internet Camera 4 – IP 192.168.0.104, second web port 84 Internet Camera 5 – IP 192.168.0.105, second web port 85

You also need to setup your DSL router for Port Mapping.

Port 81 map to 192.168.0.101 Port 82 map to 192.168.0.102 Port 83 map to 192.168.0.103 Port 84 map to 192.168.0.104 Port 85 map to 192.168.0.105

The “Transfer Image” field allows you to open a second port for the network camera to transfer images. The default, Port 8481, is open for image transfer and you can define a second port similar to the above.

Save/Cancel:

After making sure that all settings in the System are correct, click on the “Save” button to store the settings for the network camera. You can alternatively click on the “Cancel” button to restore all settings to the values last saved to or retrieved from the network camera.

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Hawking HNC320W User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual