HavenLock HAVEN CONNECT Quick Start Guide

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Quick Start Guide

HAVEN CONNECT

®

™

High-strength, Bluetooth

Safety, Warnings, Regulations
Warranty
Getting Started
Preparing Your HAVEN
Mobile Application Setup
Key Fob Pairing
Installation
Notes

HavenLock Inc - 10x stronger than the deadbolt

Troubleshooting

®

enabled smart lock.

Patent Protected: European Patent Number: 3,194,692

v 1.5.5

1 HAVEN CONNECT

Important Safety Instructions

Explanation of Attention Words and Symbols used in this guide

This is the safety alert symbol. It is used to alert you to potential personal
injury hazards. Obey all safety messages that follow this symbol to avoid

!

possible injury or death.

WARNING

CAUTION

WARNING indicates a hazardous situation which, if not avoided, could result
in death or serious injury.

CAUTION, used with the safety alert symbol, indicates a hazardous situation
which, if not avoided, could result in minor or moderate injury.

CAUTION

NOTICE

WARNING

CAUTION, used without the safety alert symbol, indicates a hazardous
situation which, if not avoided, could result in harm to yourself and others.

NOTICE is used to address safe-use practices not related to personal injury.

HAVEN will not prevent someone from accessing your home via other means.
HAVEN will not prevent someone from getting through your door if they use special tools.

HAVEN is designed as barrier to prevent a closed door from being forced inward into a dwelling
when blunt forced is used against the middle section of the door near the outside door handle. Any

other entry attempt does not fall under the product definition or purpose of HAVEN Lock. For

instance, a person who uses a special tool to remove the door or any elements of the door or

attempts to cross the barrier of the door through an opening does not fall under the defined use of
HAVEN Lock.

If you experienced a break in attempt with HAVEN installed we recommend that you replace your
HAVEN.

Do not attempt to disassemble unit or remove components that are not explicitly stated in the
installation manual.

Do not press down on the pedal and locking gate at the same time.

Owner is responsible for providing alternative access to the building in the event of fire, potential

smoke inhalation, carbon dioxide event, or other home emergency not listed explicitly here.

Owner is responsible to ensure proper fit and correct installation.

Owner is responsible for safety of themselves and others. If you are unsure if this product is right for
you, please consult our Help Team at [e-mail] or other security professional.

Need help? Contact us at [e-mail]

CAUTION

CAUTION

NOTICE

Use caution when placing HAVEN in doorway during installation and use.

Owner is responsible for reading and following the operating and safety instructions as well as proper use of unit.
Wear appropriate protective items during installation to avoid injury.

Do not install near live electrical cords. Ensure installation area is free of wires, cables, pipes, and other objects that
may cause hazards.

Use only the tools referenced in the installation guide. Use of other tools or not following installation instructions may
result in improper installation and decreased functionality.

Owner is responsible for proper use and avoidance of HAVEN as a trip hazard.
Do not place HAVEN on unapproved surfaces to avoid additional trip hazards.
Owner is responsible for ensuring the unit is clean for full functionality and capabilities.

Owner is responsible for providing access to your own home. Owner is responsible for ensuring alternate access
into your home when needed.

Owners are responsible for whoever has access or use to engage or disengage the unit.

The unit is designed to act as a deterrent, but should still be used in conjunction with other safety measures. The
unit is intended as supplementary security for use in conjunction with current lock hardware.

HavenLock Inc is not liable for any personal injuries, property damage, economic loss or any consequential

damages sustained as a result of any individual in contact with the unit.

Do not consume any area of the unit.
Do not put the unit near sensitive bodily areas.

To avoid damage to the unit, do not use on wet surfaces or damp locations. The product is designed for indoor use

only. Do not expose to weather elements as this may affect functionality.

QUICK START GUIDE 2

To avoid potential damage to your unit, do not simulate a break in. Damage to the unit may affect later functionality.

Owner is responsible for ensuring unit is operating properly. HavenLock Inc expressly disclaims all guarantees, whether
implied or expressed, to include but not limited to fitness or merchantability for a particular purpose.

REGULATORY INFORMATION

HAVEN Lock Connect

HavenLock Inc
Model: HL1-CNT-001
FCC ID: 2ARFQHL1CNT001

IC: 24389-HL1CNT001

This device complies with part 15 of the FCC Rules.Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired
operation.

WARNING: Changes or modications which are not expressly approved by HavenLock Inc could void the user’s authority to operate the equipment.
AVERTISSEMENT: Les changements ou modications qui ne sont pas approuvés par HavenLock Inc pourrait annuler l'autorité de l'utilisateur de faire fonctionner l'équipement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1) This device may not cause interference.

2) This device must accept any interference, including interference that may cause undesired operation of the device.

Cet appareil contient des émetteurs / récepteurs exemptés de licence conformes aux RSS (RSS) d'Innovation, Sciences et Développement économique Canada. Le fonctionnement est soumis aux deux conditions
suivantes:

1) Cet appareil ne doit pas causer d'interférences.

2) Cet appareil doit accepter toutes les interférences, y compris celles susceptibles de provoquer un fonctionnement indésirable de l'appareil.

This system has been evaluated for RF Exposure per RSS-102 and is in compliance with the limits specied by Health Canada Safety Code 6. The system must be installed at a minimum separation distance from the
antenna to a general bystander of xx inches (xx cm) to maintain compliance with the General Population limits.

L’exposition aux radiofréquences de ce système a été évaluée selon la norme RSS-102 et est jugée conforme aux limites établies par le Code de sécurité 6 de Santé Canada. Le système doit être installé à une distance
minimale de xx pouces (xx cm) séparant l’antenne d’une personne présente en conformité avec les limites permises d’exposition du grand public

Patent Protected: European Patent Number: 3,194,692

HAVEN Lock Fob

HavenLock Inc
Model: HL2-FOB-001
FCC ID: 2ARFQHL2FOB001

IC: 24389-HL2FOB001

This device complies with part 15 of the FCC Rules.Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

3 HAVEN Connect

WARRANTY INFORMATION

Any major malfunction of HAVEN Connect caused by a defective part or construction of the unit will be fixed by HavenLock Inc up to one
year from the date of receiving the unit. This warranty only covers the original purchaser of HAVEN Connect. Only private use by the

original purchaser is covered by this warranty. If HAVEN Connect is installed improperly, used in any way not in accordance with our
guidelines, or altered in any way, this warranty is void. Damage caused by misuse, neglect, or battery malfunction are not covered by
this warranty.

If a HAVEN Connect unit is claimed defective by the original purchaser under this warranty, HavenLock Inc may require the unit to be

shipped back to their headquarters or fulfillment center for investigation. The costs associated with this shipment may or may not be

incurred by the original purchaser.

This warranty only covers HAVEN Connect and no other equipment. Any other device used with HAVEN Connect in any way is not
covered by this warranty.

Limited Warranty

Subject to terms and conditions of this warranty, HAVEN provides a one year warranty on the product caused by manufacturers
defects in the mechanical and electronic components of the product. Normal wear and tear, daily use, and damage to the product not
caused by workmanship defects are not covered by the warranty.

What HAVEN Will Do

Upon return of the defective product to HAVEN, HAVEN’s sole obligation, at its option, is to either repair or replace the Product, or

refund the original purchase price in exchange for the Product.

What is NOT Covered

The following costs, expenses and damages are not covered by the provisions of the warranty:
(1) labor costs including, but not limited to, such costs as the removal and reinstallation of product; (2) shipping and freight expenses

required to return product(s) to HAVEN; (3) other incidental, consequential, indirect, special and/or punitive damages, whether based
on contract, warranty, tort (including but not limited to, strict liability or negligence), patent infringement or otherwise, even if advised
of the possibility of such damages.

The Provisions of this Warranty do not apply to Products:

(1) Used for purposes for which they are not designed or intended; (2) which have been subject to alteration, abuse, misuse,
negligence or accident: (3) which have been improperly stored, installed, maintained or operated; (4) which have been used in violation

of written instructions provided by HAVEN; or (5) based on HAVEN’s examination, do not disclose to HAVEN’s satisfaction

non-conformance to the warranty. Additionally, this warranty DOES NOT COVER scratches, abrasions or deterioration due to use of
paints, solvents or other chemicals.

Additional Terms:

HAVEN does not authorize any person to create for it any obligation or liability in connection with the Product. HAVEN’s maximum

liability hereunder is limited to the original purchase price of the Product. No action arising out of and claimed breach of this warranty
by HAVEN may be brought by the purchaser more than one (1) year after the cause of action has risen.

Program and warranty claims:

If you encounter issues with HAVEN product or have a claim under this warranty, please contact HAVEN Customer Service for

assistance, repair, replacement or refund of the original purchase price in exchange for the return of Product to HAVEN.

BATTERY INFORMATION & DISPOSAL

Correct disposal of this product: This symbol indicates that this product must not be disposed of with household waste, according to the WEEE
Directive (2012/19/EU) and your national law. This product should be taken to a collection center licensed for the recycling of waste electrical and
electrical equipment (EEE). The mishandling of this type of waste could have possible negative impact on the environment and human health due to
potentially hazardous substances that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this product will

contribute to the efficient use of natural resources. For more information about where you can take your waste equipment for recycling, please contact
your local city office, or your household waste collection service

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.

DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

RISQUE D’EXPLOSION DE LA PILE, SI CELLE-CI, EST REMPLACÉE PAR UN

DISPOSEZ DES PILES USAGÉES EN SUIVANT LES INSTRUCTIONS.

CAUTION

ATTENTION/IMPORTANT

MODÈLE/MARQUE NON CORRESPONDANT.

800596

UL Standard Tested by a NRTL

Need help? Contact us at [e-mail]