Haven Connect User Manual

Quick Start Guide

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HAVEN CONNECT

High-strength, Bluetooth enabled smart lock.

Safety, Warnings, Regulations
Warranty
Getting Started
Preparing Your HAVEN
Mobile Application Setup
Key Fob Pairing
Installation
Notes
Troubleshooting

HAVEN Lock, Inc - 10x stronger than the deadbolt

v 1.0

1 HAVEN CONNECT

Important Safety Instructions

Explanation of Attention Words and Symbols used in this guide

This is the safety alert symbol. It is used to alert you to potential personal injury
hazards. Obey all safety messages that follow this symbol to avoid possible injury

!

or death.

WARNING

CAUTION

CAUTION

WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.

CAUTION, used with the safety alert symbol, indicates a hazardous situation which,
if not avoided, could result in minor or moderate injury.

CAUTION, used without the safety alert symbol, indicates a hazardous situation
which, if not avoided, could result in harm to yourself and others.

NOTICE is used to address safe-use practices not related to personal injury.

NOTICE

WARNING

HAVEN will not prevent someone from accessing your home via other means.
HAVEN will not prevent someone from getting through your door if they use special tools.

HAVEN is designed as barrier to prevent a closed door from being forced inward into a dwelling when blunt forced is
used against the middle section of the door near the outside door handle. Any other entry attempt does not fall under
the product denition or purpose of HAVEN Lock. For instance, a person who uses a special tool to remove the door or
any elements of the door or attempts to cross the barrier of the door through an opening does not fall under the
dened use of HAVEN Lock.

If you experienced a break in attempt with HAVEN installed we recommend that you replace your HAVEN.

Do not attempt to disassemble unit or remove components that are not explicitly stated in the installation manual.

Do not press down on the pedal and locking gate at the same time.

Owner is responsible for providing alternative access to the building in the event of re, potential smoke inhalation,
carbon dioxide event, or other home emergency not listed explicitly here.

Owner is responsible to ensure proper t and correct installation.

Owner is responsible for safety of themselves and others. If you are unsure if this product is right for you, please
consult our Help Team at [e-mail] or other security professional.

Need help? Contact us at [e-mail]

QUICK START GUIDE 2

CAUTION

CAUTION

NOTICE

Use caution when placing HAVEN in doorway during installation and use.

Owner is responsible for reading and following the operating and safety instructions as well as proper use of unit. Wear
appropriate protective items during installation to avoid injury.

Do not install near live electrical cords. Ensure installation area is free of wires, cables, pipes, and other objects that may
cause hazards.

Use only the tools referenced in the installation guide. Use of other tools or not following installation instructions may
result in improper installation and decreased functionality.

Owner is responsible for proper use and avoidance of HAVEN as a trip hazard.
Do not place HAVEN on unapproved surfaces to avoid additional trip hazards.
Owner is responsible for ensuring the unit is clean for full functionality and capabilities.

Owner is responsible for providing access to your own home. Owner is responsible for ensuring alternate access into
your home when needed.

Owners are responsible for whoever has access or use to engage or disengage the unit.

The unit is designed to act as a deterrent, but should still be used in conjunction with other safety measures. The
unit is intended as supplementary security for use in conjunction with current lock hardware.

HAVEN LOCK INC is not liable for any personal injuries, property damage, economic loss or any consequential
damages sustained as a result of any individual in contact with the unit.

Do not consume any area of the unit.
Do not put the unit near sensitive bodily areas.

To avoid damage to the unit, do not use on wet surfaces or damp locations. The product is designed for indoor use only.
Do not expose to weather elements as this may aect functionality.

To avoid potential damage to your unit, do not simulate a break in. Damage to the unit may aect later functionality.

Owner is responsible for ensuring unit is operating properly. HAVEN LOCK INC expressly disclaims all guarantees,
whether implied or expressed, to include but not limited to tness or merchantability for a particular purpose.

FCC INFORMATION

Class B Equipment - This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with these
instructions may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try
to correct the interference by one or more of the following measures: A) Reorient or relocate the receiving antenna. B) Increase the
separation between the equipment and receiver. C) Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected. D) Consult the dealer or an experienced radio/broadcast technician for help.

Need help? Contact us at [e-mail]

3 HAVEN CONNECT

LIMITED WARRANTY

Any major malfunction of HAVEN Connect caused by a defective part or construction of the unit will be xed by
HAVEN LOCK INC up to one year from the date of receiving the unit. This warranty only covers the original
purchaser of HAVEN Connect and does not cover any commercial or business use of HAVEN Connect. Only
private use by the original purchaser is covered by this warranty. If HAVEN Connect is installed improperly, used
in any way not in accordance with our guidelines, or altered in any way, this warranty is void. Damage caused
by misuse, neglect, or battery malfunction are not covered by this warranty.

If a HAVEN Connect unit is claimed defective by the original purchaser under this warranty, HAVEN LOCK INC
may require the unit to be shipped back to their headquarters or fulllment center for investigation. The costs
associated with this shipment may or may not be incurred by the original purchaser.

This warranty only covers HAVEN Connect and no other equipment. Any other device used with HAVEN
Connect in any way is not covered by this warranty.

BATTERY INFORMATION & DISPOSAL

Correct disposal of this product: This symbol indicates that this product must not be
disposed of with household waste, according to the WEEE Directive (2012/19/EU) and your
national law. This product should be taken to a collection center licensed for the recycling
of waste electrical and electrical equipment (EEE). The mishandling of this type of waste
could have possible negative impact on the environment and human health due to
potentially hazardous substances that are generally associated with EEE. At the same time,
your cooperation in the correct disposal of this product will contribute to the ecient use
of natural resources. For more information about where you can take your waste
equipment for recycling, please contact your local city oce, or your household waste
collection service

Need help? Contact us at [e-mail]