Hauppage WinTV-CI Quick Installation Guide

WinTV-CI

Quick Installation Guide

2008 Hauppauge Computer Works · QI-WINTV-CI-V1.1-ENG · 2008/04/10

©

Hauppauge Computer Works, Ltd.

10 Borough High Street
Bank Chambers
London, UK, SE1 9QQ
www.hauppauge.co.uk

Contents of the WinTV-CI package

● WinTV-CI

● USB Cable

● WinTV-Installation CD-ROM-ROM including the

new WinTV v6 application

● This installation guide

System Requirements

● Compatible WinTV product e.g. WinTV-NOVA-T, WinTV-NOVA-S,

WinTV-HVR-900 or WinTV-HVR-3000

● Windows XP with Service Pack 2 or Windows Vista

● One free USB 2.0 port

The WinTV-CI is a peripheral device for your WinTV product that
allows you to connect a Conditional Access Module (CAM) with a
compatible PayTV SmartCard subscription to watch PayTV channels.

Tech Support: ([phone]
Telephone: [phone]
Fax: [phone]
[e-mail]

1. Removal of previous software

If you have purchased the WinTV-CI as an upgrade to an existing pro­duct, then you should ensure that your previous software installation
is removed.

To do this, insert the installation CD-ROM that came with the WinTV-CI
and select Browse CD-ROM from the autorun menu. This will open up
an explorer window with the files on the CD-ROM, locate the file cal­led HCWClear and double click on
it, from there select Remove all

WinTV drivers and applications
and Search all INF files for conflic­ting hardware, click OK and wait

for the black box to disappear.
Once the black box has disappea-

red please restart your computer.
When Windows restarts the found
new hardware wizard will open
and ask you to install drivers for your product. Select Cancel each
time this wizard appears (it may appear several times).

When Windows has fully loaded please continue to step 2.

2. Connecting the WinTV-CI

You should connect the WinTV-CI
to your computer using the sup­plied USB2 cable. (N.B Will not
work in a USB 1.1 port). You
should also make sure your
Hauppauge TV Card is also con­nected at this time.

The found new hardware wizard
will appear again, select Cancel
each time it appears.

. Installing the drivers and application for

3

our WinTV product and the WinTV-CI

y

ote: If you have any anti-virus software enabled, please dis-

able it during the installation of the software.

N

Insert your WinTV Installation CD­ROM, the installation window will
automatically appear.

ote: If the autorun does not

start, browse to the files on

N

the disc and double click on the
file called 'Setup'.

In the installation window click on
Step 1: Install WinTV Drivers.

A blue screen will open which will
begin installing and updating the
drivers for your product.

During the installation a message
may appear warning you that it
cannot verify the publisher of the
driver, click Install this driver soft-
ware anyway to proceed.

Once complete, a message
appears in the bar. If this message
is Drivers have been updated
Successfully, click on the bar to
exit. If the message reports an
error, check the connection of
your WinTV, or contact our techni­cal support.

Next, click on Step 2: Install
WinTV and select your language
from the list. The setup window
should appear and begin to auto­matically install the WinTV appli­cations.

ote: During the installa-

tion, other installation wiz-

N

ards may open, we recommend
following the instructions in
each of these and installing
with the default options avail­able.

ote: For advanced users

you can select the 'Custom

N

Installation' which will allow
you to modify the list of appli­cations that are installed by
default.

Once the WinTV installation is complete, click OK then Exit in the win­dow "Hauppauge WinTV Installation CD". You should now be back at
your Windows desktop.

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4. Checking the WinTV-CI Installation

To check that you have correctly
installed you WinTV-CI, you can
check in Device Manager. First
check that "WinTV-CI USB"
(11xxx) appears under Univeral
Serial Bus Controllers.

Secondly, click "View" and "Show
Hidden Devices".

Now if Live TV is running you will
see a second device "WinTV-CI
BDA (11xxx)" under Sound Video
and Game Controllers. If this
device is shown your WinTV-CI is
correctly installed.

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5. WinTV®Application

To start the WinTV application double click on the WinTV icon.
When you run

WinTV for the first
time, a message will
appear asking you
to scan for tuner
channels now.
Please ensure that
the TV and/or
Satellite antenna is
connected, click
YES.

From the scan page perform a channel scan as you would normally
with your WinTV device, refer to the full manual or quick installation
guide for your WinTV product if you need assistance with this.

Watch TV

TV Mode

olume

V

lways on Top

A

Setup Menu

Mute

CFG

Configure Snapshot

Snapshot viewer

window:

Double click on each

thumbnail to see

image full size.Click

and hold your right

mouse button to see

image options.

Snapshot Still

capture

Channel up

Channel down

Channel surf

Last channel

Freeze picture

Current TV channel

Click your right mouse
button here to see the

channel selector

TV-Mode

Pause

Changing channels

You can change channels by using the Channel Up or Channel Down
buttons on the WinTV. You can type a channel number (for example:

27) and WinTV will tune to that channel. If the entered channel does
not exist, you will see a black window.

You can also right click in the Current TV channel box, where you will
see a list of channels. Or type letters (for example: BBC) to access to
the list of the channels including these letters.

TV Mode

When you click the Full screen TV button, TV will appear full
screen on your PC monitor. When finished watching TV full screen,
click your right mouse button in the TV window. If you see video with
a black box around it, click the Pref button then click TV mode tab.
Check the box which says “Allow resolution change”.

"Always on top" Mode

The WinTV application will remain in view over any other applica­tions even if it is not selected. To turn on, click the Always on top but­ton. It will turn green. To turn off, click this button again.
A convenient way to use Always-on-top is to make the TV window in
the no-title mode small, and to make the TV window in the title mode
larger. Then you can switch from a small window to a larger one by
clicking the right mouse button.

Minimise

emove toolbars

R

o title mode

n

Click your right mouse button

in the TV window to remove

toolbars. Click again to

restore toolbars.

Record Playback

Close

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Pref button

Click the Pref button to open the preferences menu:
View: These are the settings for the On Screen Display of the TV

channel and Audio Volume, where you can enable Close Captions (if
supported in your system configuration), plus controls for the Toolbar
mode (Title mode), NoToolbar mode (No Title) and Full Screen (TV
mode).

Movies: Here is where you configure some video and audio settings.
You can set the movie record directory (DVCR Record File Path).

Snapshot: Set the size of your captured images, plus single or two
field captures for capturing motion or still image video.

Audio: Your audio settings are configured here.

Menu Button

Click the Menu button to open the TV setup menu. Here is the main
control bar for TV channels, and duplicate controls for other functions:

Suite-Manager: Configure the TV tuner (scanning, channel pre set,
etc.) and setting up favourite channel lists.

Configuration: Duplicate configuration menus for colour, audio, etc.
View: For settings an exact TV window size: 320x240, 640x480 etc.

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Watch PayTV

To decode PayTV channels you need a suitable Conditional Access
Module (CAM) and compatible SmartCard (not included in this package).

Make sure the WinTV-CI is plugged into a USB2 port.
Insert the SmartCard into the CAM as far as it will go, insure that the

SmartCard is the correct way up (typically the pins for the chip will be
facing upright), do not force the SmartCard in it should slide in smoothly.

Insert the CAM into the WinTV-CI as far as it will go, insure that the
CAM is the correct way up (typically the coloured label will be facing
upright), do not force the CAM in it should slide in smoothly.

You can now start the WinTV application (double click on the WinTV
icon on your desktop) and change to a PayTV channel, if everything is
correct the channel should now be displayed.

WinTV-CI CAM Menu Application

In order to perform some operations in your CAM such as Setting the
Parental Controls, changing your PIN Number or checking your sub­scription status you can access these functions from within the
WinTV-CI CAM Menu Application.

When WinTV is open an icon will appear in the
taskbar. To open the WinTV-CI CAM Menu
Application you can either double left click on the icon or single right
click and choose "Open".

The following screen will appear.

From here you can use the on­screen menu to check
Subscription Status, change
Parental Controls or change your
PIN numner.

For usage instructions of your
CAM, please refer to it's User
Guide.

Troubleshooting

I see the message "The CAM menu is only available while recording
or watching TV"

The WinTV-CI CAM Menu
Application is only available while
WinTV is running Live TV. Please
make sure WinTV is running and
is tuned to a Digital Channel and
retry.

I see the message "No CAM detected. Please re-insert your CAM and
try again"

Please check your CAM is fully
inserted into the WinTV-CI. Try re­inserting your CAM, if the prob­lem persists, please unplug/re­plug your WinTV-CI USB cable
and retry.

I see the message "Please insert your smart card"

Check your smartcard is correctly
inserted into your CAM, check it
is inserted the correct way up.
The metal contact of the Smart
Card should generally be face up.
(If you are in doubt, please check
your CAM's User Guide).

I just received my new CAM and Card from my Pay-TV provider and
have plugged them into the WinTV-CI correctly but I am unable to
see any Pay-TV.

Most Pay-TV providers will require the Card to be activated before it
will function. You should contact your Pay-TV provider to ensure your
card is activated and able to decrypt Pay-TV.

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FCC Statement

Radio Interference Statement:

WinTV have been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equip­ment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more
of the following measures:

● reorient or relocate the receiving antenna.

● increase the separation between the equipment and receiver.

● connect the equipment into an outlet on a circuit different from that

to which the receiver is connected.

● consult the dealer or an experienced radio/TV technician for help.

FCC ID: H90WINTV
CAUTION: Changes or modifications not expressly approved by the

party responsible for compliance to the FCC Rules could void the
user's authority to operate the equipment.

CE Statement: This equipment has been tested and complies with
EN 55013, EN 55020 and IEC 801-3 part 3 standards.

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Waste Electrical and Electronic Equipment
(WEEE)

The device may not be disposed of with household rubbish. This
appliance is labeled in accordance with European Directive
2002/96/EG concerning used electrical and electronic appliances
(Waste Electrical and Electronic Equipment - WEEE). The guideline
determines the framework for the return and recycling of used appli­ances as applicable throughout the EU. To return your used device,
please use the return and collection systems available to you.

I see the message "Please check your smart card"

If you see this message it may
mean the Smart Card does not
have a valid subscription for the
channel you are trying to view or
is not designed for the CAM you
are using. Please check with your
Pay-TV provider.

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