Hatteland HT 405P4 STD User Manual

U S E R M A N U A L

HT 405P4 STD - Maritime Rack Computer

User Manual HT 405P4 STD

Updated: 10 Apr 2007 Doc Id: INB100029-1 (Rev 6)

For models:

-A1

User Manual

Slim

Jakob Hatteland Display AS, Åmsosen, N-5578 Nedre Vats, Norway
Tel: [phone] - Fax: [phone] - e-mail: [e-mail]

Copyright © 2007 Jakob Hatteland Display AS

Aamsosen

N-5578 Nedre Vats, Norway

Information in this manual is copyrighted to the respective owners. All rights are reserved by Jakob

Hatteland Display AS. This information may not, in whole or in part, be copied, photocopied, reproduced,

translated or reduced to any electronic medium or machine-readable form without the prior written consent

of Jakob Hatteland Display AS.

The products described, or referenced, herein are copyrighted to the respective owners.

The products may not be copied or duplicated in any way. This documentation contains proprietary

information that is not to be disclosed to persons outside the user’s company without prior written consent

of Jakob Hatteland Display AS.

The copyright notice appearing above is included to provide statutory protection in the event of

unauthorized or unintentional public disclosure.

All other product names or trademarks are properties of their respective owners !

Contents

Contents .................................................................................... 3

Contents of package ..........................................................................4

General ...................................................................................... 5

Introduction to Jakob Hatteland Display AS .......................................6

About this manual ...............................................................................7

Basic Construction .............................................................................8

Product Labels (Example) .................................................................. 9

Serial Number Label ......................................................................9

Warranty Label ...............................................................................9

Installation ............................................................................... 11

Installation and mounting of computers ............................................12

Cables ..............................................................................................12

Ferrites ............................................................................................. 12

Operation ................................................................................. 13

Physical Overview - HT 405P4 STD ................................................14

Specications ......................................................................... 15

Specications - HT 405P4 STD ........................................................16

Technical Drawings ................................................................ 17

Technical Drawings - HT 405P4 STD ...............................................18

Standard Version ..........................................................................18

Slide Mounting .............................................................................19

Appendixes ............................................................................. 21

Pin Assignments - Common Connectors ..........................................22

Basic Trouble-shooting .....................................................................25

Return Of Goods Information ........................................................... 26

Terms ................................................................................................27

Notes ................................................................................................ 30

Revision History ...............................................................................32

Contact Information ............................................................... 36

3

IND100206-10

INB100029-1 (Rev 5)

Contents of package

This product is shipped with:

Item Description Illustration

Documentation/Drivers/Software CD(s) for factory installed
components like mainboard, IDE, network etc.

1 pcs of Standard Power Cable.
(European Type F “Schuko” or US Type B standard plug)
Length 1.8m

Note: Power cable not included in the DC version.

1 pcs of User Manual (Slim version)

Note: The separate documentation for third party
components may be available on attached CD. The printed
manual only covers specific information for Hatteland
products, and not third party components.

1 pcs of configuration, test report and checklist sheets.

2 pcs of Würth 742 7111 Ferrite (for LAN cables)
4 pcs of Würth 742 712 21 Ferrite (for COM/LPT cables)

Must be mounted on cables to fully comply with
type approvals. See “Installation” chapter for instructions.

IND100207-3

4

INB100029-1 (Rev 5)

General

5

INB100029-1 (Rev 5)

Jakob Hatteland Display AS

Introduction to Jakob Hatteland Display AS

Founded in 1987, Jakob Hatteland Display (JHD) offers the widest range of type approved marine monitors, panel
computers and type approved marine computers for the worldwide commercial, naval, yacht and cruise market.

Today the group develops and manufactures a complete range of IEC 60945 tested marine monitors, panel
computers and IEC 60945 tested marine computers.

“Design meets Functionality” - Series 2

ATTRACTION is more then just to show a nice picture on a screen. The new IEC60945 tested man-machine
interfaces, offered by Jakob Hatteland Display AS, will fulfill the customers wish for outstanding design combined
with the reliability of approved maritime Panel-Computers and Displays.

These IP rated products are meant to be usable in all maritime applications. By the proven optical bonding
technology, the Panel Computers and Displays show drastically reduced reflection and enhanced optical
performance. This truly allows inside or outside use of these products.

Cool is not only the design, but also the product by intelligent heat dissipation and reduced heating storage. Using
state-of-the-art components such as LCD-TFT Modules and ETX-PC bases industrial computers, long-term
availability and serviceability is secured.

Flexibility in application and service friendliness is achieved by a unique backpack solution, whereas the detachable
backpack contains the “intelligence” of the product.

The extreme small form factor used on this product line with a general depth of only 75mm (!) and for example for
the 19in with 416 (W) x 372 (H) mm, allows new-builds and retrofit installation almost everywhere.

The flush mounted glass front shows only what is necessary: the content of the picture. The frameless design can
smoothly be integrated into a console or it can be used as table mounted device (bracket version). A console version
are also available for installment on flybridges with IP66 rating.

This new HATTELAND® Series 2 Panel Computers MMC2 and Displays MMD2 will be available from Q2 2006
onwards in 12in., 15in. and 19in. sizes. The concept allows easy scaling in sizes from small LCD screens up to large
sizes of more than 32in LCD wide-screens. This outstanding and affordable product range offers a wide choice for
different needs.

Approved Marine Displays (MMD/STD) - Series 1

Hatteland Display’s marine monitors are based on high quality and state-of-the-art components with the highest
specifications, and meet all requirements for harsh maritime use. The displays are easily integrated into your system,
due to standardized products and features.

The MMD (Maritime Multi Display) series consists of sizes ranging from 10in to 23in.

Specifically designed for navigation and automation systems on ships, these certified LCD monitors comply to IP66
described in IEC 60925, are tested according to IEC 60945 and are approved by major classification societies such
as ABS, BV, ClassNK, DNV, GL and LR. Further to this marine standard, the 19in MMD, the 20in MMD and the 23in
MMD marine monitors are also available as ECDIS and ARPA radar-compliant units.

General

IND100077-1

6

INB100029-1 (Rev 5)

Jakob Hatteland Display AS

Approved Marine Panel Computers (MMC) - Series 1

The combination of the reliable design of the marine TFT-LCD modules, together with industrial computer boards,
allows Hatteland Display to offer a product range for customer applications where space is critical and full function
is desired in a single unit. In particular, the standardized ETX-board form factor allows full flexibility when it comes to
processor choice. Because of multiple useful standard components we can offer a highly attractive commercial
package

The MMC (Maritime Multi Computer) series consist of sizes ranging from 10in to 23in.

These products have also been designed for typical marine applications in navigation, automation and other
systems. Following Hatteland’s philosophy, these marine panel computers are fully tested according to IEC 60945
and are designed for type approval.

Approved stand-alone and rack-mounted marine computers

Two concepts are followed to offer variation in size, function and expansion slots for customers: approved black-box
computers for limited space and approved computers for standard 19in racks, which offer a high degree of
expansion. Configurations according to customer wishes are implicit, such as the operating system, CD-burner,
RAM, graphic card, HD, add-on cards, factory installed software and many, many more.

The approved computers are tested according to IEC 60945 and IACS E10 and meet the requirements for
IEC 61174 (ECDIS). Several approvals by major classification societies such as ABS, BV, ClassNK, DNV, GL and
LR are available or pending.

Flexible display solutions and night vision facilities

All JHD Type Approved displays, panel computers and marine computers provide maximum flexibility for customer
applications. JHD offers all products with AC or DC power supply, and marine displays and marine panel computers
have a fully linear dimmable function for night vision.

Upon customer request, specific color, mechanical and electrical function designs can be implemented. Many more
options are also available such as, sun visors, mounting brackets, different Windows or Linux operating systems
and touch screens. All products are designed and manufactured by JHD in Nedre Vats, Norway. The production and

conguration of all products takes place within Hatteland’s high capacity production plant#1 (opened in September

2003) in Nedre Vats, Norway.

Hatteland’s production facilities are designed for future expansion, which has enabled the creation of plant#2, our

Optical Technology facility, opened in October 2006. The chosen materials for the production of our products are

high grade industrial components able to full form, t and function requests.

About this manual

The manual contains electrical, mechanical and input/output signal specications. All specications in this manual,

due to manufacturing, new revisions and approvals, are subject to change without notice. However, the last update
and revision of this manual are shown both on the frontpage and also in the “Revision History” chapter. Please use
that as a reference.

Furthermore, for third party datasheet and user manuals, please see dedicated interactive CD (where included)
delivered with the product or contact our sales personnel for support. Please see the Contents Of Package chapter
in the beginning of this manual to determine if a dedicated manual CD are included.

IND100077-1

General

7

INB100029-1 (Rev 5)

Basic Construction

Basic Construction Rack Computers

Fans

Peripheral PCI/AGP cards

Mainboard

Memory

Harddrive

CD-ROM & Floppy

Chassis

Removable Harddrive

IND100209-1

General

8

INB100029-1 (Rev 5)

Product Labels (Example)

Serial Number Label

Manufacturer & Country

Product Information

Manufacture: Product: Product type:
Jakob Hatteland Computer HT 202P4 STD-A1
Display Serial Number

NORWAY HT 202P4 STD-A1-121

Product Type & Serial Number

Description

Product Type & Serial Number

HT XXAXX AAA-AX-XXX NOMENCLATURE
HT 202P4 STD-A1-121 Example
Serial Number
Intern Version (AC-Odd / DC-Even number)
Standard or Custom product version
CPU Type
Cabinet Version
Rack Size (2U,4U etc.)
Hatteland Display (manufacturer)

Warranty Label

If you are to perform service on a unit still under warranty, any warranty will
be void if this label is attempted removed / re-glued or removed completely.
This label is useally located on the back of the product and near the serial
number label. This is to help our service department to better determine if there
has been any unauthorized service on a product still under warranty.

General

IND100240-1

9

INB100029-1 (Rev 5)

10

INB100029-1 (Rev 5)

Installation

11

INB100029-1 (Rev 5)

General Installation Recommendations

Installation and mounting of computers

1. Most of our units are intended for various methods of installation or mounting (rack mounting, panel mounting,

bracket mounting, ceiling/wall mounting); for details, please see the relevant mechanical drawings.

2. Adequate ventilation is a necessary prerequisite for the life of the unit. The air inlet and outlet openings must

denitely be kept clear; coverings which restrict ventilation are not permissible. The product might be without

any ventilation aperatures which means pt.2 does not apply.

3. Exposure to direct sunlight can cause a considerable increase in the temperature of the unit, and might under
certain circumstances lead to overtemperature. This point should already be taken into consideration when
the bridge equipment is being planned (sun shades, distance from the windows, ventilation, etc.)

4. Space necessary for ventilation, for cable inlets, for the operating procedures and for maintenance, must be
provided.

5. To further improve the cooling of the unit we recommend installing Cooling Fans underneath blowing upwards
into the unit air inlet. This may be required in high temperature applications and also when there is reason to
expect temperature problems due to non-optimal way of mounting.

General mounting instructions

1. The useful life of the components of all Electronics Units generally decreases with increasing ambient

temperature; it is therefore advisable to install such units in air-conditioned rooms. If there are no such
facilities, these rooms must at least be dry, adequately ventilated and kept at a suitable temperature in order
to prevent the formation of condensation inside the unit.

2. With most Electronic Units, cooling takes place via the surface of the casing. The cooling must not be

impaired by partial covering of the unit or by installation of the unit in a conned cabinet.

3. In the area of the wheel house, the distance of each electronics unit from the magnetic standard compass or
the magnetic steering compass must not be less than the permitted magnetic protection distance. This
distance is measured from the centre of the magnetic system of the compass to the nearest point on the

corresponding unit concerned. The exact distance is often mentioned in the specic product specications.

4. Transportation damage, even if apparently insignicant at rst glance, must immediately be examined and be

reported to the freight carrier. The moment of setting-to-work of the equipment is too late, not only for
reporting the damage but also for the supply of replacements.

Cables

Use only high quality shielded signal cables. For RGB/DVI cables use only cables with separate coax for Red, Green
and Blue. We can supply a varity of high quality RGB/DVI, RS232, PARALLEL, LAN and USB cables intended for this
use.

Ferrites

On selected products, the ferrites prevent high frequency electrical noise (radio frequency interference) from exiting
or entering the equipment. To verify if your product require this, please see the “Physical Overview” chapter in this

manual. The ferrites are part of the contents of the package also specied in the “Contents Of Package” chapter early

in this manual. The ferrites must be mounted on specic cables to fully comply with the Type Approvals!

The ferrites should be mounted (clipped in place on the cable as shown in illustration) as close as possible to
the cable connector on the rear side of the computer product. Open up the ferrite, place the cable inside
as shown in FIG1, and then gently close it until a click can be heard (FIG2).

FIG1

FIG2

To computer

IND100210-1

Installation

To computer

12

INB100029-1 (Rev 5)

Operation

13

INB100029-1 (Rev 5)

Physical Overview - HT 405P4 STD

Front area of computer

Power LED

Harddrive LED

S1 LED*

Air Filter

* not connected or in use!

Hatch Keylock

Alarm LED*
Fan LED*
S2 LED*

Reset Button

USB 4,5

Power Switch

Connector area of computer

2 x 3.5” Bay

CD-ROM / 3.5” Bay

Floppy Drive / 2.5” Bay

PCIe

x16
Slot

#1

USB

PS/2

PS/2 Key-

*VGA1: Not in use if you have a AGP card installed. (Optional factory solution)
*MIC IN, LINE IN, LINE OUT: Depends if you choose 2 channel audio or 6 channel audio. Please review the motherboard/bios manual
on the attached documentation cd.
*COM2 is an optional bracket.

Paral-

PCIe

x1

Slot

#1

VGA1*

PCI
Slot

#1

GB-

GB-

PCI
Slot

#2

PCI
Slot

#3

MIC

LINE

PCI

Slot #4

or
bracket
COM2*

Comport bracket

(COM2, COM3)

To fully comply with type approvals:

- Ferrites (Würth 74271221) must be mounted on COM/LPT cables.

- Ferrites (Würth 7427111) must be mounted on LAN cables.

See “Installation” chapter for instructions.

14

IND100211-8

INB100029-1 (Rev 5)

Specications

15

INB100029-1 (Rev 5)

Specications - HT 405P4 STD

T E C H N I C A L D E S C R I P T I O N

Note: All specifications are subject to change without prior notice!

Computer Specifications: (Standard Model)

• Processor : Intel® Pentium®4 - 3.4GHz / Socket 775 / 800MHz FSB / 2MB L2 Cache

• System Chipset : Intel® 915G Express Chipset with ICH6

• BIOS : Award® BIOS

• PCI Slots : 4 x PCI2.2 Slots 32-bit, 3V and 5V Interface, Full Length Profile
: 1 x PCI Express x16
: 1 x PCI Express x1

• Memory : 2 x 184 Pin DIMM Sockets, 512MB Installed (1 slot used) (PC3200 DDR400) (Max 2GB possible)

• Graphics/Refresh : On-board Intel

• IDE HDD : 1 x 80GB 2.5", 5400 RPM, 8MB Cache SATA150 Installed (Max 120GB possible)

• Media Drive : 1 x DVD/CD-RW Dual Recorder/Player - 48x(CD) / 16x(DVD-R) / 6x(DVD-R DL) / 8x(DVD+R DL)

• Floppy Drive : 1 x 1.44 MB 3.5"

• Parallel Port (LPT) : 1 x Bi-Directional Centronics with ECP or EPP mode 1 x DB25F

• Serial Ports : 3 x RS-232 16C550 Compatible 1 x DB9M

• Ethernet : 2 x 10/100/1000Mbps Gigabit LAN Marvell 88E8053 PCI Express Based 2 x RJ-45

• USB Ports : 6 x USB 2.0 (4 in back, 2 in front) 6 x USB

• Keyboard Port : 1 x Standard PS/2 mini DIN connector 1 x PS/2

• Mouse Port : 1 x Standard PS/2 mini DIN connector 1 x PS/2

• Audio : ICH6 built-in audio + AC97 codec ALC658 6 channels with LINE IN, LINE OUT, MIC IN 3 x JACKS

• Power Manager : APM and ACPI

• Monitoring : Built in W83627HF, monitors system/CPU temperature and voltage status

Power Specifications:

Power Supply Options:

• 115VAC/60Hz or 230VAC/50Hz : Model HT 405P4 STD A1 (400W - Autorange)

Power Consumption:

• Operating : 100W (TYP)

® Graphics Media Accelerator 900 - Up to 2048x1536 @ Max85Hz - 32-Bit colors 1 x DB15F

Connector Type:

Available Options:

• Dual Head Graphics Card, DVI-I, PCIe 16X, 128MB, Max 2048x1536 2 x 24P DVI-I

• Memory upgradeable to max 2GB

• 2.5" Harddisk upgradeable to max 120GB

• Bracket for additional comport (1 x RS232/422/485) 1 x DB9M

• Rail Kit

Note: These options are factory installed.

Connector Type:

M E C H A N I C A L D E S C R I P T I O N

Physical Specifications:

• 427 (W) x 176 (H) x 480 (D) mm

• Weight: 12 kg (approx)

• 4U Rackmount Chassis

• Black heavy-duty steel chassis with handles

• Removable air filter

• Dual lockable latch doors

Compass Safe Distance: HT 405P4 STD Standard: 220cm Steering: 150cm

Environmental Considerations:

Safety Considerations:

Even although the test conditions for bridge units provide for a maximum
operating temperature of 55°C, continuous operation of all electronic
components should, if possible, take place at ambient temperatures of only
25°C. This is a necessary prerequisite for long life and low service costs.

A P P R O V A L S & C E R T I F I C A T E S

This product have been tested / type approved by the following classification societies:

EN60945 4th (IEC945 4th) DNV - Det Norske Veritas ABS - American Bureau of Shipping
IACS E-10 BV - Bureau Veritas ClassNK - Nippon Kaiji Kyokai

16

INB100029-1 (Rev 5)

IND100212-8

Technical Drawings

17

INB100029-1 (Rev 5)

Technical Drawings - HT 405P4 STD

Technical drawings (.DWG format) are found on our internet site: http://www.hatteland.com

Due to dimensions without decimals, the tolerance on drawings is +/- 1mm (For accurate measurements, measure in AutoCAD)

Standard Version

IND100221-8

18

INB100029-1 (Rev 5)

Technical Drawings - HT 405P4 STD

Technical drawings (.DWG format) are found on our internet site: http://www.hatteland.com

Due to dimensions without decimals, the tolerance on drawings is +/- 1mm (For accurate measurements, measure in AutoCAD)

Slide Mounting

IND100221-8

19

INB100029-1 (Rev 5)

20

INB100029-1 (Rev 5)

Appendixes

21

INB100029-1 (Rev 5)

Pin Assignments - Common Connectors

Note: Not all connectors may be available on your specic product. This depends on the amount of additional hardware installed from factory,

or customized solutions. These pin assignments are for the common connectors used. Connectors are seen from users Point Of View (POV).

Pin Assignments - RJ45 10/100 LAN

1 2 3 4 5 6 7 8

Pin 01 - TDP Transmit Differential Pair (Positive)
Pin 02 - TDN Transmit Differential Pair (Negative)
Pin 03 - RDP Receive Differential Pair (Positive)
Pin 04 - NC Not Connected
Pin 05 - NC Not Connected
Pin 06 - RDN Receive Differential Pair (Negative)
Pin 07 - NC Not Connected
Pin 08 - NC Not Connected

Use category 5 - twisted pair cable

Pin Assignments - RJ45 10/100/1000 GBLAN

1 2 3 4 5 6 7 8

Pin 01 - D0P Differential Pair 0 (Positive)
Pin 02 - D0N Differential Pair 0 (Negative)
Pin 03 - D1P Differential Pair 1 (Positive)
Pin 04 - D2P Differential Pair 2 (Positive)
Pin 05 - D2N Differential Pair 2 (Negative)
Pin 06 - D1N Differential Pair 1 (Negative)
Pin 07 - D3P Differential Pair 3 (Positive)

Pin Assignments - 15P HD RGB VGA

5 4 3 2 1

10 9 8 7 6

Pin Assignments - USB TYPE A

Pin 2: Negative Data

Pin 1: VCC +5V

Pin 4: Ground

Pin 3: Positive Data

Pin Assignments - USB TYPE B

Pin 2: Negative Data

Pin 3: Positive Data

Pin 1: VCC +5V

Pin 4: Ground

Pin Assignments - 5P PS/2 MOUSE

Pin 6: Not Connected

Pin 4: Vcc +5V

Pin 2: Not Connected

Pin 5: Mouse Clock

Pin 3: Ground

Pin 1: Mouse Data

Pin Ass. - 5P PS/2 KEYBOARD+MOUSE Combined

Pin 6: Mouse Clock

Pin 4: Vcc +5V

Pin 2: Mouse Data

Pin 5: Keyboard Clock

Pin 3: Ground

Pin 1: Keyboard Data

Pin Assignments - 5P PS/2 KEYBOARD

Pin 6: Not Connected

Pin 5: Keyboard Clock

Pin 01

Red, analog
Pin 02 Green, analog
Pin 03 Blue, analog
Pin 04 Reserved for monitor ID bit 2 (grounded)
Pin 05 Digital ground
Pin 06 Analog ground red
Pin 07 Analog ground green
Pin 08 Analog ground blue
Pin 09 +5V power supply for DDC (optional)
Pin 10 Digital ground
Pin 11 Reserved for monitor ID bit 0 (grounded)
Pin 12 DDC serial data
Pin 13 Horizontal sync or composite sync, input
Pin 14 Vertical sync, input
Pin 15 DDC serial clock

Pin Assignments - 9P Serial COM RS232

5 4 3 2 1

9 8 7 6

Pin 01 - DCD Data Carry Detect
Pin 02 - SIN Serial In or Receive Data
Pin 03 - SOUT Serial Out or Transmit Data
Pin 04 - DTR Data Terminal Ready
Pin 05 - GND Ground
Pin 06 - DSR Data Set Ready
Pin 07 - RTS Request To Send
Pin 08 - CTS Clear To Send
Pin 09 - RI Ring Indicate

15 14 13 12 11

Pin 4: Vcc +5V

Pin 2: Not Connected

Pin 3: Ground

Pin 1: Keyboard Data

Pin Assignments - FIREWIRE IEEE-1394

1
3
5

Pin 01 - VCC Power
Pin 02 - GND Grounding for power and inner cable shield
Pin 03 - TPB- Twisted Pair B- Receive Strobe, Transmit Data
Pin 04 - TPB+ Twisted Pair B+ Receive Strobe, Transmit Data
Pin 05 - TPA- Twisted Pair A- Transmit Strobe, Receive Data
Pin 06 - TPA+ Twisted Pair A+ Transmit Strobe, Receive Data

2
4
6

IND100241-2

Appendix

22

INB100029-1 (Rev 5)

Pin Assignments - Common Connectors

Pin Assignments - 25P Parallel

13 12 11 10 9 8 7 6 5 4 3 2 1

25 24 23 22 21 20 19 18 17 16 15 14

Pin 01 - STROBE This signal indicates to the printer that data at PD7..0 are valid.
Pin 02 - DATA0 Parallel data bus from PC board to printer. The data line are able to operate in PS/2 compatible bi-directional mode.
Pin 03 - DATA1 Same as Pin 02
Pin 04 - DATA2 Same as Pin 02
Pin 05 - DATA3 Same as Pin 02
Pin 06 - DATA4 Same as Pin 02
Pin 07 - DATA5 Same as Pin 02
Pin 08 - DATA6 Same as Pin 02
Pin 09 - DATA7 Same as Pin 02
Pin 10 - ACK Signal from printer indicating that the printer has received the data and is ready to accept further data.
Pin 11 - BUSY Signal from printer indicating that the printer cannot accept further data.
Pin 12 - PE Signal from printer indicating that the printer is out of paper.
Pin 13 - SELECT Signal from printer to indicate that the printer is selected.
Pin 14 - AUTO FEED This active low output causes the printer to add a line feed after each line printed.

Pin 15 - ERR# Signal from printer indicating that an error has been detected.
Pin 16 - INIT# This active low output initialises (resets) the printer.
Pin 17 - SLIN# Signal to select the printer sent from CPU board to printer.

Pin 18 - GND Ground
Pin 19 - GND Ground
Pin 20 - GND Ground
Pin 21 - GND Ground
Pin 22 - GND Ground
Pin 23 - GND Ground
Pin 24 - GND Ground
Pin 25 - GND Ground

Pin Assignments - 24P DVI-D & DVI-I

1 2 3 4 5 6 7 8 C1 C2

9 10 11 12 13 14 15 16 C5

17 18 19 20 21 22 23 24 C3 C4

Pin 01 T.M.D.S. Data2 - (Digital - RED link 1)
Pin 02 T.M.D.S. Data2 + (Digital + RED link 1)
Pin 03 T.M.D.S. Data2/4 Shield
Pin 04 T.M.D.S. Data4 - (Digital - GREEN link 2)
Pin 05 T.M.D.S. Data4 + (Digital + GREEN link 2)
Pin 06 DDC Clock
Pin 07 DDC Data
Pin 08 Analog Vertical Sync (DVI-I only)
Pin 09 T.M.D.S. Data1 - (Digital - GREEN link 1)
Pin 10 T.M.D.S. Data1 + (Digital + GREEN link 1)
Pin 11 T.M.D.S. Data1/3 Shield
Pin 12 T.M.D.S. Data3 - (Digital - BLUE link 2)
Pin 13 T.M.D.S. Data3 + (Digital + BLUE link 2)
Pin 14 +5V Power (for standby mode)
Pin 15 Ground (for +5V and analog sync)
Pin 16 Hot Plug Detect
Pin 17 T.M.D.S. Data0 - (Digital - BLUE link 1) and digital sync.
Pin 18 T.M.D.S. Data0 + (Digital + BLUE link 1) and digital sync.
Pin 19 T.M.D.S. Data0/5 Shield
Pin 20 T.M.D.S. Data5 - (Digital - RED link 2)
Pin 21 T.M.D.S. Data5 + (Digital - RED link 2)
Pin 22 T.M.D.S. Clock Shield
Pin 23 T.M.D.S. Clock + (Digital clock + (Links 1 and 2)
Pin 24 T.M.D.S. Clock - (Digital clock - (Links 1 and 2)
Pin C1 Analog RED
Pin C2 Analog GREEN
Pin C3 Analog BLUE
Pin C4 Analog Horizontal Sync.
Pin C5 Analog Ground (return for RGB signals)

DDC = Display Data Channel /// T.M.D.S = Transition Minimized Differential Signal /// PIN C1,C2,C3,C4 = Only present on DVI-I connectors.

Additional connector pinouts may be available in third party motherboard manuals, primarly for
computers only. Please see manual/drivercd delivered with your product.

IND100241-2

Appendix

23

INB100029-1 (Rev 5)

Pin Assignments - Common Connectors (Additional)

Note: These pin assignments applies for products with customer specied COM ports (factory setup).
These COM ports are congurable on the motherboard located inside the product.

Pin Assignments - 9P Serial COM RS422

5 4 3 2 1

9 8 7 6

Pin 01 - TX- Transmit Data ­Pin 02 - TX+ Transmit Data +
Pin 03 - RX+ Receive Data +
Pin 04 - RX- Receive Data ­Pin 05 - GND Ground
Pin 06 - RTS- Request To Send ­Pin 07 - RTS+ Request To Send +
Pin 08 - CTS+ Clear To Send +
Pin 09 - CTS- Clear To Send -

Pin Assignments - 9P Serial COM RS485

5 4 3 2 1

9 8 7 6

Pin 01 - DATA- Data ­Pin 02 - DATA+ Data+
Pin 03 - N/C Not Connected
Pin 04 - N/C Not Connected
Pin 05 - GND Ground
Pin 06 - N/C Not Connected
Pin 07 - N/C Not Connected
Pin 08 - N/C Not Connected
Pin 09 - N/C Not Connected

IND100241-6

Appendix

24

INB100029-1 (Rev 5)

Basic Trouble-shooting

COMMON ERRORS: (This is a generic description of possible issues for a varity of products)
If for some reason there should be something wrong with the picture quality or no picture present, check the
symptoms carefully and try to cure it with the hints below:

NO PICTURE / LED BEHAVIOUR:

If there is no light at all in the LED at the FRONT, check power cables. If the LED in front is green then
check if the brightness knob is turned to the right (max brightness). If still no picture, check if there is a VGA
signal on the External VGA connector. If you have a picture on the external VGA connector please look in
BIOS documentation/chapter for correct display settings in BIOS. Lack of image is most likely to be caused
by incorrect connection, lack of power, or wrong BIOS settings.

SCROLLING / UNSTABLE IMAGE:

Signal cable may not be completely connected to computer or TFT display. Check the pin assignments and
signal timings of the display and your video card with respect to recommended timing and pin assignments.
Make sure that the video card is compatible and that it is properly seated / installed on the computer.

DISPLAY AREA IS NOT CENTERED / SIZED CORRECTLY

Make sure that a supported video mode has been selected on the display, or on the video card / system. If
it is impossible to position the image correctly, i.e. the image adjustment controls will not move the image
far enough, then test it again using another graphics card for the PC system. This situation may occur with
a custom graphics card that is not close to standard timings or if something is in the graphics line that may
be affecting the signal, such as a signal splitter (please note that normally a signal splitter will not have any
adverse effect). If it is impossible to change to the correct resolution/color depth, check if you have the right
VGA driver installed in your system.

IMAGE APPEARANCE:

A faulty TFT panel can have black lines, pixel errors, failed sections, ickering or ashing image.

Incorrect graphics card refresh rate, resolution or interlaced mode will probably cause the image to be the

wrong size, it may scroll, icker badly or possibly even no image is present. Sparkling on the display may

be a faulty TFT panel signal cable, and it needs service attention.

RGB Signal Only:
Horizontal interference can usually be corrected by adjusting the PHASE (OSD menu).
Vertical interference can usually be corrected by adjusting the FREQUENCY (OSD menu).

DEW CONDENSATION BEHIND GLASS:

Note that this problem will not occur on bonded products. For non-bonded products, do the following:
Power on the TFT product and set brightness to 100%. Turn off any automatic screensavers on PC or
similar. During minutes the dew will be gone. To speed up the process, use a fan heater for a reasonable
time. Do not overheat the TFT product.

CD-ROM FAILURE OR READ/DETECTION PROBLEMS:

If the product are operated/located in a area with extreme condensation, the CD/DVD drive may not work
correctly due to condensation on the read head. Keep the product on for a while until it’s reached normal
operating temperature, and retry accessing discs. Otherwise, consider using USB memory sticks or
alternative storage devices.

NO CD-ROM AVAILABLE ON YOUR PRODUCT FOR INSTALLING DRIVERS/SOFTWARE:

Please use USB memory sticks, USB Floppy drive, USB CD-Rom Drive or alternative storage devices to
transfer/install software on CD-ROM-less units.

Appendix

IND100077-8

25

INB100029-1 (Rev 5)

Return Of Goods Information

Return of goods: (Applies not to warrenty/normal service/repair of products)

Before returning goods, please contact your system supplier before sending anything directly
to JHD. When you return products after loan, test, evaulation or products subject for credit,
you must ensure that all accessories received from our warehouse is returned to JHD.
This applies to cables, powermodules and additional equipment except screws or similar, user
manual, datasheets or other written paper documents. Furthermore, the product must not have any
minor / medium or severe scratches, chemical spills or similar on the backcover, front frame or
glass.

This is needed to credit the invoice 100%. Missing parts will not be subject for credit, and you will
not get total credit for returned product. You will either be charged separately or the amount is
withdrawn from the credit. If you decide to ship the missing items on the after hand, you will get
100% credit for that particular invoice or items received at JHD incoming goods control.
Please contact our service/sales department if additional questions.

Current prices apply as per May 2004:

Signal Cable DSUB 15P Male or Female - Approx 1,8meters Price: 170,- NOK each

Signal Cable BNC 5P - Approx 1,8meters Price: 350,- NOK each

RS-232 serial cable DSUB 9P - Approx 1,8meters Price: 80,- NOK each

Powercable 110 / 220 VAC (European or US standard) - Approx 1,8meters Price: 50,- NOK each

Minor / Medium or severe scratches / chemical spill on backcover Price: 1300,- NOK

Any scratch, chemical spill or similar on front frame (including glass) Price: 2000,- NOK

(Prices are approx, and any deviation are evaulated during incoming goods control)

Approved packaging methods/materials: (Applies to all shipments to JHD)
When returning goods, please make sure you surround the product with the following material,

whenever possible: Original packaging from JHD, rm foam material, bubble wrap or lots of

PadPack paper or Foam chips/polyester wrapped in sealed plastic bags. In any case, always use a
solid cardboard box to surround everything.

Not approved packaging methods/materials are: Foam chips, expanded polyester, clothes, nothing,
or too little, or anything that will crumble and get into the ventilation holes of products and
cardboard boxes that are not suitable to secure the product during shipment.

IND100077-14

Appendix

26

INB100029-1 (Rev 5)

Terms

The Hatteland Group - Terms Of Sale And Delivery:

1) APPLICATION

The terms of sale and delivery include the following companies: Autostore AS, Jakob Hatteland Assembly AS,
Jakob Hatteland Computer AS, Jakob Hatteland Display AS, Jakob Hatteland Logistics, Jakob Hatteland Supply AS
and Jakob Hatteland Technology AS.

2) PRICE
a) The price is per each, if nothing else has been stated, VAT not included. Price is based on the prices from our

suppliers, current custom rates, taxes, rate of exchange and international raw material prices. We reserve ourselves
the rights to adjustments in case of alternation on the above mentioned.
b) Included in the price is the supplier’s standard packing. In case of re-packing/smaller quantities we reserve
ourselves the right to add an additional sum for warrantable packing according to CECC 0015 (Basic inspection for
protection of electrostatic sensitive devices)

3) VALIDITY

If nothing else has been stated in our quotation, the offer is valid for 30 days from the date of quotation.

4) PACKAGE QUOTATION

A package quotation means that all the components offered, must be ordered by us. If one component or more are
removed from the quotation, the prices given in the package quotation are not valid.

5) TERMS OF PAYMENT

Cash on delivery or payment in advance. Net granted for companies, schools and institutions only, according to
agreement. In case of too late payment 1.5% interest/month will be charged. Seller has mortage rights in the goods
delivered until the purchase price, additional interests and charges have been paid in full. Accepted bill is not
considered as payment until it has been honoured in full.

6) TIME OF DELIVERY

The quoted time of delivery is based on information from our suppliers. We disclaim any responsibility for the
consequences of any delay or cancellation from our suppliers. Belated delivery gives not solely the right for
cancellation.

7) DELIVERY POINT OF TIME

Goods are considered delivered to customer when handed over to charterer.

8) FREIGHT / PACKING / FORWARDING FEE

Jakob Hatteland Display AS charge NOK 50,- in forwarding fee for orders below NOK 1000,-.
For orders below NOK 1000,- Jakob Hatteland Supply AS charge freight according to expenses, and NOK 25,- for
packing. For handling requested beyond ordinary hours NOK 250,- is charged. Express service is charged with NOK
100,- + freight charges. All the companies charge freight according to expenses for orders above NOK 1000,-. VAT
not included.

9) COMPLAINT

By receipt customer must check goods for obvious defects which have to be claimed within 8 days from receipt.
Otherwise acceptance of complaint can not be counted on.

10) GUARANTEE / SERVICES

Time of guarantee is calculated from our date of shipment, and applies to the extent that we are covered by our
supplier’s guarantee regulations. The guarantee does no longer apply if:
I) there has been encroached upon the goods without seller’s consent

II) terms of payment is not fullled

III) the goods have been damaged due to unskilled treatment
IV) components which are sensitive for static electricity have not been unpacked and treated in a secure way.
Minimum requirements: CECC 00015’s standards for handling of such components. The guarantee does not include
fair wear and tear.

Appendix

IND100077-7

27

INB100029-1 (Rev 5)

Terms

11) RESPONSIBLITY

Seller undertake to deliver faultless and functional capable goods according to existing technical specications.

Seller disclaim responsibility for any damage or loss which directly or indirectly may be caused due to failure or defect
with the delivered goods, if carelessness from the seller can be limited up to the cost of the goods. The supplier’s
responsibility for defects with the supplied goods do not include secondary damage or loss.

12) CANCELLATION / RETURN

Binding sales contract is concluded when we have conrmed customer’s purchase order. Any disagreements in our
order conrmation must be reported to seller within 6 days. The agreement can not be altered without our permission,

after acceptance from our supplier. If goods are wanted to be returned, a Return No must be assigned from seller.
Returned goods without a Return No will not be accepted. By return of stock listed goods, 20% return fee is charged.
Returned goods are shipped on customer’s account and risk.

13) LOAN, RENT and DEMO

When borrowing of goods for demo/test, the date of return must be added to the document. If no date has been
stated, date of return is two weeks from the date of the document. Before return, seller must be contacted for a
Return No (RTK). Goods which have been sold with an agreed right of return within stated terms, shall also have a
Return No. The Return No must be obtained before the stated date of return. Returned goods without a Return No, or
which have not been packed in original packing, will not be accepted.

14) LIMITATIONS

If any of our suppliers claim limited delivery terms towards us, our terms of delivery will be restricted according to
those.

15) SOFTWARE

Sold or borrowed software is not allowed to be copied or spread in other ways, without a written permission.

16) RE-EXPORT

Goods delivered from seller may be subject to special rules of exportation in their supplier’s native country. Buyer is
responsible to obtain necessary permissions for further export/re-sale.

17) QUESTION IN DISPUTE

To settle any dispute the Karmsund Herredsrett is approved the legal venue.

IND100077-7

Appendix

28

INB100029-1 (Rev 5)

Terms

INSTRUCTIONS FOR THE CONSIGNEE

1) CONTROL

Control the goods immediately by receipt. Examine the quantity towards the invoice/packinglist/shipping documents.
Look for outward defects on the packing which may indicate damage on or loss of contents. Control the container and
the seals for any defects.

2) SECURING EVIDENCE

When defects on the goods have been found, evidence must be secured, and seller must be informed. Call the
transporter and point out the defects. Add a description of the defects on the goods receipt, the forwarder’s copy of
the way-bill or on the driving slip.

3) RESCUE

Bound the damage. Try to restrict the damage and the loss. Seller will compensate expences incurred due to
reasonable security efforts in addition to damage and loss.

4) COMPLAINT

Write immediately a complaint to the transporter or his agent. Forward immediately the complaint to the transporter or
his agent, and hold the transporter responsible for the defects. The complaint must be sent at the latest:

- for carriage by sea: within 3 days

- for overland / air transportation within 7 days

5) DOCUMENTATION

For any claims the following documentation is required, and must be forwared to the company or their agent:
invoice, way-bill and/or bill of landing, and/or statement of arrival, inspection document, besides a copy of the letter of
complaint to the transporter.

IND100077-7

Appendix

29

INB100029-1 (Rev 5)

Notes

CAUTION
This unit contains electrostatic sensitive devices.
Observe precautions for handling.

Computer Upgrading:

Customers who needs to open the computer to change PCI cards, install more memory, or set
internal jumpers can do so without voiding the warranty. Before opening a unit’s housing to remove
or touch a board, proper ESD measurements must be taken.

1. Operator should ground himself by using a wrist band.

2. The wrist band should be connected to ground via a ground cord.

3. A one megaohm resistor, installed in the wrist connection end of the ground cord, is a safety
requirement.

4. Alternatively an Static-dissipative ESD work mat could be positioned at the workplace.
The 3M™ 8501 Portable Field Service Kit is a good choice for this purpose.

All assisting persons who might come into contact with the endangered boards must also use the
ESD equipment.

IND100218-2

Appendix

30

INB100029-1 (Rev 5)

Notes

IND100077-24

Appendix

31

INB100029-1 (Rev 5)

Revision History

Rev. By Date Notes

1 SE 19 May 06 First release.

2 SE 28 Jun 06 Revised RS422 and RS485 pin assignments chapter and specications.

3 SE 22 Aug 06 Type approval page removed, and information merged with the respective

product specication pages.

4 SE 02 Jan 07 Revised specications (type approval)

Added information about ferrites.
5 SE 02 Feb 07 Revised specications (type approval)

6 SE 10 Apr 07 Revised specications

IND100213-8

Appendix

32

INB100029-1 (Rev 5)

IND100213-8

Appendix

33

INB100029-1 (Rev 5)

IND100213-8

Appendix

34

INB100029-1 (Rev 5)

IND100213-8

Appendix

35

INB100029-1 (Rev 5)

Head ofce, Vats / Norway:

Contact Information

Jakob Hatteland Display AS

Åmsosen

N-5578 Nedre Vats, Norway

Tel: [phone]

Fax: [phone]

Sales ofce, Oslo / Norway:

Jakob Hatteland Display AS

Gjerdrums vei 12

N-0484 Oslo, Norway

Tel: [phone]

Fax: [phone]

Sales ofce, Tønsberg / Norway:

Jakob Hatteland Display AS

Narverødveien 40

N-3313 Tønsberg, Norway

Tel: [phone]

Fax: [phone]

Sales ofce, Frankfurt / Germany:

Jakob Hatteland Display GmbH
Werner Heisenberg Strasse 12,

D-63263 Neu-Isenburg, Germany

Tel: [phone]
Fax: [phone]

Sales ofce, Aix-en-Provence / France:

Jakob Hatteland Display SAS

Espace Cézanne - 14 Parc du Golf

350, Avenue JRGG de la Lauzière - CS 90519

13593 Aix-en-Provence Cedex 3, France

Tel: [phone]
Fax: [phone]

Sales ofce, Orlando / USA:

Jakob Hatteland Display Inc.

801 International Parkway, 5th Floor

Lake Mary, FL 32746, USA

Tel: [phone]
Fax: [phone]

[e-mail]