General - Appendix ....................................................................19
Basic Trouble-shooting 20
Testing & Approvals Overview 21
Return Of Goods Information 22
Terms 23
Notes 26
Revision History 27
Contact Information ...................................................................28
IND100206-3
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INB100025-1 (Rev 3)
Contents of package
This product is shipped with:
ItemDescriptionIllustration
1 pcs of Windows Operating System CD(s) or alternative
operating system(s).
Driver software CD(s) for factory installed components like
mainboard, IDE, network etc. For more information see
the Installation Recommendations chapter.
1 pcs of Standard Power Cable.
(European or US standard) - Length approx: 1.9m
Note: Power cable not included in the DC version.
1 pcs of User Manual (Slim version)
Note: The separate documentation for third party
components are available on attached CD. The printed
manual only covers specific information for Hatteland
products, and not third party components.
1 pcs of configuration, test report and checklist sheets.
Optional accessories for Panel Computers:
ItemDescriptionIllustration
Bracket mounting kit: (Delivered only with optional bracket)
4 pcs of RenCol Tristar Knob Male - M6X10 mm
4 pcs of MicroPlastic - 6 mm Nylon washer.
4 pcs of Bolt with shoulder washer - M6X1X20
4 pcs of Flat washer
Suspension Bracket
IND100207-1
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INB100025-1 (Rev 3)
General
5
INB100025-1 (Rev 3)
Jakob Hatteland Display AS
K N O W L E D G E - Q U A L I T Y - E C O N O M Y
Introduction to Jakob Hatteland Display AS
Founded in 1987, Jakob Hatteland Display (JHD), based in Norway, offers the widest range of
type approved marine monitors, panel computers and type approved marine computers for the
worldwide commercial, naval, yacht and cruise market.
Today the group develops and manufactures a complete range of IEC 60945 tested marine
monitors, panel computers and IEC 60945 tested marine computers.
Approved Marine Displays (MMD/STD)
Hatteland Display’s marine monitors are based on high quality and state-of-the-art components
with the highest specifications, and meet all requirements for harsh maritime use. The displays
are easily integrated into your system, due to standardized products and features.
The MMD (Maritime Multi Display) series consists of sizes ranging from 10in to 23in.
Specifically designed for navigation and automation systems on ships, these certified LCD
monitors comply to IP66 described in IEC 60925, are tested according to IEC 60945 and are
approved by major classification societies such as ABS, BV, ClassNK, DNV, GL and LR.
Further to this marine standard, the 19in MMD, the 20in MMD and the 23in MMD
marine monitors are also available as ECDIS and ARPA radar-compliant units.
Approved Marine Panel Computers (MMC)
The combination of the reliable design of the marine TFT-LCD modules, together with industrial
computer boards, allows Hatteland Display to offer a product range for customer applications
where space is critical and full function is desired in a single unit. In particular, the standardized
ETX-board form factor allows full flexibility when it comes to processor choice. Because of
multiple useful standard components we can offer a highly attractive commercial package
The MMC (Maritime Multi Computer) series consist of sizes ranging from 10in to 23in.
These products have also been designed for typical marine applications in navigation,
automation and other systems. Following Hatteland’s philosophy, these marine panel computers
are fully tested according to IEC 60945 and are designed for type approval.
Approved stand-alone and rack-mounted marine computers
Two concepts are followed to offer variation in size, function and expansion slots for customers:
approved black-box computers for limited space and approved computers for standard
19in racks, which offer a high degree of expansion. Configurations according to customer
wishes are implicit, such as the operating system, CD-burner, RAM, graphic card, HD, add-on
cards, factory installed software and many, many more.
General
IND100077-1
6
INB100025-1 (Rev 3)
Jakob Hatteland Display AS
The approved computers are tested according to IEC 60945 and IACS E10 and meet the
requirements for IEC 61174 (ECDIS). Several approvals by major classification societies such as
ABS, BV, ClassNK, DNV, GL and LR are available or pending.
Flexible display solutions and night vision facilities
All the type-approved displays, panel computers and marine computers offer maximum flexibility
for customers’ applications. Hatteland Display offers all products with AC or DC power supply,
and marine displays and marine panel computers have a fully linear dimmable function for night
vision.
Upon the customer’s request, specific colour, mechanical or electrical function designs are
possible. Many more options are also available, including factory mounted touch screens, sun
visors for marine monitors, different Windows or Linux operating systems and brackets
Design and Production
All products are designed and controlled by Hatteland Display in Nedre Vats, Norway.
The production and conguration of all products is taking place within Hattelands production
plant#1 (opened in September 2003) in Nedre Vats, Norway. Here an extensive manufacturing
capacity is available for all products, and can be expanded in the future.
The chosen materials for the production of the products are specically industrial components
and can fulll form-t-and-function requests.
About this manual
The manual contains electrical, mechanical and input/output signal specications. All specications
in this manual, due to manufacturing, new revisions and approvals, are subject to change without
notice. However, the last update and revision of this manual are shown both on the frontpage
and also in the “Revision History” chapter. Please use that as a reference.
Furthermore, for third party datasheet and user manuals, please see dedicated interactive CD
delivered with the product or contact our sales personnel for support.
IND100077-1
General
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INB100025-1 (Rev 3)
Basic Construction
Basic Construction Rack Computers
Fans
Peripheral PCI/AGP cards
Mainboard
Memory
Harddrive
CD-ROM & Floppy
Chassis
Removable Harddrive
IND100209-1
General
8
INB100025-1 (Rev 3)
Product Labels (Example)
Serial Number Label
Manufacturer & CountryProduct Type & Serial Number
Product Information
Manufacture: Product: Product type:
Jakob Hatteland Computer HT 202P4 STD-A1
Display Serial Number
NORWAY HT 202P4 STD-A1-121
Description
Product Type & Serial Number
HT XXAXX AAA-AX-XXX NOMENCLATURE
HT 202P4 STD-A1-121 Example
Serial Number
Intern Version (AC-Odd / DC-Even number)
Standard or Custom product version
CPU Type
Cabinet Version
Rack Size (2U,4U etc.)
Hatteland Display (manufacturer)
Warranty Label
If you are to perform service on a unit still under warranty, any warranty will
be void if this label is damaged or removed. This label is useally located on the
back of the product and near the serial number label. This is to help our service
department to better determine if there has been any unauthorized service on a
product still under warranty.
IND100240-1
General
9
INB100025-1 (Rev 3)
Installation Recommendations
Installation and mounting of computers
1. Most of our units are intended for various methods of installation or mounting
(rack mounting, panel mounting, bracket mounting, ceiling/wall mounting)
2. Adequate ventilation is a necessary prerequisite for the life of the unit. The air inlet and outlet
openings must denitely be kept clear; coverings which restrict ventilation are not permissible.
3. Exposure to direct sunlight can cause a considerable increase in the temperature of the unit, and
might under certain circumstances lead to overtemperature. This point should already be taken
into consideration when the bridge equipment is being planned (sun shades, distance from the
windows, ventilation, etc.)
4. Space necessary for ventilation, for cable inlets, for the operating procedures and for
maintenance, must be provided.
5. To further improve the cooling of the unit we recommend installing Cooling Fans underneath
blowing upwards into the unit air inlet. This may be required in high temperature applications
and also when there is reason to expect temperature problems due to non-optimal way of
mounting (Ref.2-5).
General mounting instructions
- The useful life of the components of all Electronics Units generally decreases with increasing
ambient temperature; it is therefore advisable to install such units in air-conditioned rooms. If there
are no such facilities, these rooms must at least be dry, adequately ventilated and kept at a
suitable temperature in order to prevent the formation of condensation inside the unit.
- With most Electronic Units, cooling takes place via the surface of the casing. The cooling must not
be impaired by partial covering of the unit or by installation of the unit in a conned cabinet.
- In the area of the wheel house, the distance of each electronics unit from the magnetic standard
compass or the magnetic steering compass must not be less than the permitted magnetic
protection distance. This distance is measured from the centre of the magnetic system of the
compass to the nearest point on the corresponding unit concerned.
- Transportation damage, even if apparently insignicant at rst glance, must immediately be
examined and be reported to the freight carrier. The moment of setting-to-work of the equipment
is too late, not only for reporting the damage but also for the supply of replacements.
Cables
Use only high quality shielded signal cables. For RGB/DVI cables use only cables with separate
coax for Red, Green and Blue. We can supply a varity of high quality RGB/DVI, RS232,
PARALLEL, LAN and USB cables intended for this use.
IND100210-1
Installation
10
INB100025-1 (Rev 3)
Physical Overview - HT 403P4 STD
Front area of computer
Power LED
Harddrive LED
Air Filter
S1 LED*
* not connected or in use!
Alarm LED*
Fan LED*
S2 LED*
Hatch Keylock
Connector area of computer
Reset Button
USB 4,5
2 x 3.5” Bay
CD-ROM / 3.5” Bay
Power Switch
Floppy Drive / 2.5” Bay
AGP
Slot
#1
PS/2 Mouse
USB 0,1
PS/2 Keyboard
COM1
*RGB OUT1: Not in use if you have a AGP card installed. (Optional factory solution)
*MIC IN, LINE IN, LINE OUT: Depends if you choose 2 channel audio or 6 channel audio. See detailed info later in this manual.
Note: For pin assignments, see the Extended version of this manual.
If ambient temperature is 0°C or lower, the unit must be preheated for at least one hour before turning on the unit.
To activate the automatically preheating circuit leave the AC power cable connected.
Parallel
PCI
Slot
#1
RGB OUT1*
PCI
Slot
#2
PCI
Slot
#3
Network
USB 2,3
PCI
Slot
#4
PCI
Slot
#5
MIC IN*
LINE IN*
LINE OUT*
PCI
Slot
#6
IND100211-3
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INB100025-1 (Rev 3)
Pin Assignments - Common Connectors
Note: Not all connectors may be available on your specic product. This depends on the amount of additional
hardware installed from factory, or customized solutions. These pin assignments are for the common connectors used.
Pin 01
Pin 02Green, analog
Pin 03Blue, analog
Pin 04Reserved for monitor ID bit 2 (grounded)
Pin 05Digital ground
Pin 06Analog ground red
Pin 07Analog ground green
Pin 08Analog ground blue
Pin 09+5V power supply for DDC (optional)
Pin 10Digital ground
Pin 11Reserved for monitor ID bit 0 (grounded)
Pin 12DDC serial data
Pin 13Horizontal sync or composite sync, input
Pin 14Vertical sync, input
Pin 15DDC serial clock
Red, analog
Pin 1: VCC +5V
Pin Assignments - 5P PS/2 KEYBOARD
Pin 6: Not Connected
Pin 4: Vcc +5V
Pin 2: Not Connected
IND100241-2
Pin 3: Positive Data
Pin 5: Keyboard Clock
Pin 3: Ground
Pin 1: Keyboard Data
Pin Assignments - 5P PS/2 MOUSE
Pin 6: Not Connected
Pin 4: Vcc +5V
Pin 2: Not Connected
Pin 5: Mouse Clock
Pin 3: Ground
Pin 1: Mouse Data
Pin Ass. - 5P PS/2 KEYBOARD+MOUSE Combined
Pin 5: Keyboard Clock
Pin 3: Ground
Pin 1: Keyboard Data
12
Pin 6: Mouse Clock
Pin 4: Vcc +5V
Pin 2: Mouse Data
INB100025-1 (Rev 3)
Pin Assignments - Common Connectors
Pin Assignments - 25P Parallel
13 12 11 10 9 8 7 6 5 4 3 2 1
25 24 23 22 21 20 19 18 17 16 15 14
Pin 01 - STROBEThis signal indicates to the printer that data at PD7..0 are valid.
Pin 02 - DATA0Parallel data bus from PC board to printer. The data line are able to operate in PS/2 compatible bi-directional mode.
Pin 03 - DATA1Same as Pin 02
Pin 04 - DATA2Same as Pin 02
Pin 05 - DATA3Same as Pin 02
Pin 06 - DATA4Same as Pin 02
Pin 07 - DATA5Same as Pin 02
Pin 08 - DATA6Same as Pin 02
Pin 09 - DATA7Same as Pin 02
Pin 10 - ACKSignal from printer indicating that the printer has received the data and is ready to accept further data.
Pin 11 - BUSYSignal from printer indicating that the printer cannot accept further data.
Pin 12 - PESignal from printer indicating that the printer is out of paper.
Pin 13 - SELECTSignal from printer to indicate that the printer is selected.
Pin 14 - AUTO FEEDThis active low output causes the printer to add a line feed after each line printed.
Pin 15 - ERR#Signal from printer indicating that an error has been detected.
Pin 16 - INIT#This active low output initialises (resets) the printer.
Pin 17 - SLIN#Signal to select the printer sent from CPU board to printer.
Pin 18 - GNDGround
Pin 19 - GNDGround
Pin 20 - GNDGround
Pin 21 - GNDGround
Pin 22 - GNDGround
Pin 23 - GNDGround
Pin 24 - GNDGround
Pin 25 - GNDGround
Pin Assignments - 24P DVI-D & DVI-I
1 2 3 4 5 6 7 8 C1 C2
9 10 11 12 13 14 15 16 C5
17 18 19 20 21 22 23 24 C3 C4
Pin 01T.M.D.S. Data2 - (Digital - RED link 1)
Pin 02 T.M.D.S. Data2 + (Digital + RED link 1)
Pin 03T.M.D.S. Data2/4 Shield
Pin 04T.M.D.S. Data4 - (Digital - GREEN link 2)
Pin 05T.M.D.S. Data4 + (Digital + GREEN link 2)
Pin 06DDC Clock
Pin 07DDC Data
Pin 08Analog Vertical Sync (DVI-I only)
Pin 09 T.M.D.S. Data1 - (Digital - GREEN link 1)
Pin 10 T.M.D.S. Data1 + (Digital + GREEN link 1)
Pin 11 T.M.D.S. Data1/3 Shield
Pin 12T.M.D.S. Data3 - (Digital - BLUE link 2)
Pin 13T.M.D.S. Data3 + (Digital + BLUE link 2)
Pin 14+5V Power (for standby mode)
Pin 15Ground (for +5V and analog sync)
Pin 16Hot Plug Detect
Pin 17T.M.D.S. Data0 - (Digital - BLUE link 1) and digital sync.
Pin 18T.M.D.S. Data0 + (Digital + BLUE link 1) and digital sync.
Pin 19T.M.D.S. Data0/5 Shield
Pin 20T.M.D.S. Data5 - (Digital - RED link 2)
Pin 21T.M.D.S. Data5 + (Digital - RED link 2)
Pin 22T.M.D.S. Clock Shield
Pin 23T.M.D.S. Clock + (Digital clock + (Links 1 and 2)
Pin 24T.M.D.S. Clock - (Digital clock - (Links 1 and 2)
Pin C1Analog RED
Pin C2Analog GREEN
Pin C3Analog BLUE
Pin C4Analog Horizontal Sync.
Pin C5Analog Ground (return for RGB signals)
DDC = Display Data Channel /// T.M.D.S = Transition Minimized Differential Signal /// PIN C1,C2,C3,C4 = Only present on DVI-I connectors.
IND100241-2
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INB100025-1 (Rev 3)
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INB100025-1 (Rev 3)
Specications
15
INB100025-1 (Rev 3)
Specications - HT 403P4 STD
T E C H N I C A L D E S C R I P T I O N
Note: All specifications are subject to change without prior notice!
Even although the test conditions for bridge units provide for a maximum
operating temperature of 70°C, continuous operation of all electronic
components should, if possible, take place at ambient temperatures of only
25°C. This is a necessary prerequisite for long life and low service costs.
IND100212-3
16
INB100025-1 (Rev 3)
Technical Drawings
17
INB100025-1 (Rev 3)
Technical Drawings - HT 403P4 STD
17.68
52.8
IND100221-3
18
INB100025-1 (Rev 3)
General - Appendix
19
INB100025-1 (Rev 3)
Basic Trouble-shooting
COMMON ERRORS: (Applies for Display products and Panel / Maritime / Rack Computers)
If for some reason there should be something wrong with the picture quality or no picture present,
check the symptoms carefully and try to cure it with the hints below:
NO PICTURE / LED BEHAVIOUR:
If there is no light at all in the LED at the FRONT, check power cables. If the LED in front is green
then check if the brightness knob is turned to the right (max brightness). If still no picture, check
if there is a VGA signal on the External VGA connector. If you have a picture on the external VGA
connector please look in BIOS documentation/chapter for correct display settings in BIOS.
Lack of image is most likely to be caused by incorrect connection, lack of power, or wrong BIOS
settings.
SCROLLING / UNSTABLE IMAGE:
Signal cable may not be completely connected to computer or TFT display.
Check the pin assignments and signal timings of the display and your video card with respect to
recommended timing and pin assignments. Make sure that the video card is compatible and that it
is properly seated / installed on the computer.
DISPLAY AREA IS NOT CENTERED / SIZED CORRECTLY
Make sure that a supported video mode has been selected on the display, or on the
video card / system. If it is impossible to position the image correctly, ie the image adjustment
controls will not move the image far enough, then test it again using another graphics card for the
PC system. This situation can occur with a custom graphics card that is not close to standard
timings or if something is in the graphics line that may be affecting the signal, such as a signal
splitter (please note that normally a signal splitter will not have any adverse effect).
If it is impossible to change to the correct resolution/color depth, check if you have the right VGA
driver installed in your system.
IMAGE APPEARANCE:
A faulty TFT panel can have black lines, pixel errors, failed sections, ickering or ashing image.
Incorrect graphics card refresh rate, resolution or interlaced mode will probably cause the image
to be the wrong size, it may scroll, icker badly or possibly even no image is present. Sparkling on
the display may be a faulty TFT panel signal cable.
CONTINUED FAILURE:
If unit after unit keeps failing, consider and investigate whether you are short circuiting the
equipment or doing something else seriously wrong.
DEW CONDENSATION BEHIND GLASS:
Power on the TFT product and set brightness to 100%. Turn off any automatic screensavers on
PC or similar. During minutes the dew will be gone. To speed up the process, use a fan heater for
a reasonable time. Do not overheat the TFT product.
General - Appendix
IND100077-8
20
INB100025-1 (Rev 3)
Testing & Approvals Overview
These products have been tested / type approved by the following classication societies:
Type NumberTestsCerticated by
HT B04PM STD-Ax
Maritime Stand-alone
Computer
HT B04CM STD-Ax
Maritime Stand-alone
Computer
HT 202P4 STD*
Maritime Rack Computer
HT 403P4 STD*
Maritime Rack Computer
HT 404XE STD
Maritime Rack Computer
EN60945 4
IACS E-10
EN60945 4
IACS E-10
EN60945 4
IACS E-10
EN60945 4
IACS E-10
EN60945 4
IACS E-10
CENELEC/SC 31-7 : EN 50016 EX-P
*If ambient temperature is 0°C or lower, the unit must be preheated for at least one hour before turning on the unit.
To activate the automatically preheating circuit leave the AC power cable connected.
th
(IEC945 4th)
th
(IEC945 4th)
th
(IEC945 4th)
th
(IEC945 4th)
th
(IEC945 4th)
DNV - Det Norske Veritas
LRS - Lloyd's Register of Shipping
DNV - Det Norske Veritas
LRS - Lloyd's Register of Shipping
ClassNK - Nippon Kaiji Kyokai
DNV - Det Norske Veritas
GL - Germanischer Lloyd
BV - Bureau Veritas
ABS - American Bureau of Shipping
ClassNK - Nippon Kaiji Kyokai
DNV - Det Norske Veritas
GL - Germanischer Lloyd
BV - Bureau Veritas
ABS - American Bureau of Shipping
ABS - American Bureau of Shipping
ClassNK - Nippon Kaiji Kyokai
General - Appendix
IND100217-1
21
INB100025-1 (Rev 3)
Return Of Goods Information
Return of goods:(Applies not to warrenty/normal service/repair of products)
Before returning goods, please contact your system supplier before sending anything directly
to JHD. When you return products after loan, test, evaulation or products subject for credit,
you must ensure that all accessories received from our warehouse is returned to JHD.
This applies to cables, powermodules and additional equipment except screws or similar, user
manual, datasheets or other written paper documents. Furthermore, the product must not have any
minor / medium or severe scratches, chemical spills or similar on the backcover, front frame or
glass.
This is needed to credit the invoice 100%. Missing parts will not be subject for credit, and you will
not get total credit for returned product. You will either be charged separately or the amount is
withdrawn from the credit. If you noticed that our product missed accessories upon receival, we
are of course open for further investigation and positive solutions. If you decide to ship the missing
items on the after hand, you will get 100% credit for that particular invoice or items received at JHD
incoming goods control. Please contact our sales personnel if additional questions.
Current prices apply as per May 2004:
Signal Cable DSUB 15P Male or Female - Approx 1,8metersPrice: 170,- NOK each
Signal Cable BNC 5P - Approx 1,8metersPrice: 350,- NOK each
RS-232 serial cable DSUB 9P - Approx 1,8metersPrice: 80,- NOK each
Powercable 110 / 220 VAC (European or US standard) - Approx 1,8metersPrice: 50,- NOK each
Minor / Medium or severe scratches / chemical spill on backcoverPrice: 1300,- NOK
Any scratch, chemical spill or similar on front frame (including glass)Price: 2000,- NOK
(Prices are approx, and any deviation are evaulated during incoming goods control)
Approved packaging methods/materials:(Applies to all shipments to JHD)
When returning goods, please make sure you surround the product with the following material,
whenever possible: Original packaging from JHD, rm foam material, bubble wrap or lots of
PadPack paper or Foam chips/polyester wrapped in sealed plastic bags. In any case, always use a
solid cardboard box to surround everything.
Not approved packaging methods/materials are: Foam chips, expanded polyester, clothes, nothing,
or too little, or anything that will crumble and get into the ventilation holes of products and
cardboard boxes that are not suitable to secure the product during shipment.
General - Appendix
IND100077-14
22
INB100025-1 (Rev 3)
Terms
The Hatteland Group - Terms Of Sale And Delivery:
1) APPLICATION
The terms of sale and delivery include the following companies: Autostore AS, Jakob Hatteland Assembly AS,
Jakob Hatteland Computer AS, Jakob Hatteland Display AS, Jakob Hatteland Logistics, Jakob Hatteland Supply AS
and Jakob Hatteland Technology AS.
2) PRICE
a) The price is per each, if nothing else has been stated, VAT not included. Price is based on the prices from our
suppliers, current custom rates, taxes, rate of exchange and international raw material prices. We reserve ourselves
the rights to adjustments in case of alternation on the above mentioned.
b) Included in the price is the supplier’s standard packing. In case of re-packing/smaller quantities we reserve
ourselves the right to add an additional sum for warrantable packing according to CECC 0015 (Basic inspection for
protection of electrostatic sensitive devices)
3) VALIDITY
If nothing else has been stated in our quotation, the offer is valid for 30 days from the date of quotation.
4) PACKAGE QUOTATION
A package quotation means that all the components offered, must be ordered by us. If one component or more are
removed from the quotation, the prices given in the package quotation are not valid.
5) TERMS OF PAYMENT
Cash on delivery or payment in advance. Net granted for companies, schools and institutions only, according to
agreement. In case of too late payment 1.5% interest/month will be charged. Seller has mortage rights in the goods
delivered until the purchase price, additional interests and charges have been paid in full. Accepted bill is not
considered as payment until it has been honoured in full.
6) TIME OF DELIVERY
The quoted time of delivery is based on information from our suppliers. We disclaim any responsibility for the
consequences of any delay or cancellation from our suppliers. Belated delivery gives not solely the right for
cancellation.
7) DELIVERY POINT OF TIME
Goods are considered delivered to customer when handed over to charterer.
8) FREIGHT / PACKING / FORWARDING FEE
Jakob Hatteland Display AS charge NOK 50,- in forwarding fee for orders below NOK 1000,-.
For orders below NOK 1000,- Jakob Hatteland Supply AS charge freight according to expenses, and NOK 25,- for
packing. For handling requested beyond ordinary hours NOK 250,- is charged. Express service is charged with NOK
100,- + freight charges. All the companies charge freight according to expenses for orders above NOK 1000,-. VAT
not included.
9) COMPLAINT
By receipt customer must check goods for obvious defects which have to be claimed within 8 days from receipt.
Otherwise acceptance of complaint can not be counted on.
10) GUARANTEE / SERVICES
Time of guarantee is calculated from our date of shipment, and applies to the extent that we are covered by our
supplier’s guarantee regulations. The guarantee does no longer apply if:
I) there has been encroached upon the goods without seller’s consent
II) terms of payment is not fullled
III) the goods have been damaged due to unskilled treatment
IV) components which are sensitive for static electricity have not been unpacked and treated in a secure way.
Minimum requirements: CECC 00015’s standards for handling of such components. The guarantee does not include
fair wear and tear.
General - Appendix
IND100077-7
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INB100025-1 (Rev 3)
Terms
11) RESPONSIBLITY
Seller undertake to deliver faultless and functional capable goods according to existing technical specications.
Seller disclaim responsibility for any damage or loss which directly or indirectly may be caused due to failure or defect
with the delivered goods, if carelessness from the seller can be limited up to the cost of the goods. The supplier’s
responsibility for defects with the supplied goods do not include secondary damage or loss.
12) CANCELLATION / RETURN
Binding sales contract is concluded when we have conrmed customer’s purchase order. Any disagreements in our
order conrmation must be reported to seller within 6 days. The agreement can not be altered without our permission,
after acceptance from our supplier. If goods are wanted to be returned, a Return No must be assigned from seller.
Returned goods without a Return No will not be accepted. By return of stock listed goods, 20% return fee is charged.
Returned goods are shipped on customer’s account and risk.
13) LOAN, RENT and DEMO
When borrowing of goods for demo/test, the date of return must be added to the document. If no date has been
stated, date of return is two weeks from the date of the document. Before return, seller must be contacted for a
Return No (RTK). Goods which have been sold with an agreed right of return within stated terms, shall also have a
Return No. The Return No must be obtained before the stated date of return. Returned goods without a Return No, or
which have not been packed in original packing, will not be accepted.
14) LIMITATIONS
If any of our suppliers claim limited delivery terms towards us, our terms of delivery will be restriced according to
those.
15) SOFTWARE
Sold or borrowed software is not allowed to be copied or spread in other ways, without a written permission.
16) RE-EXPORT
Goods delivered from seller may be subject to special rules of exportation in their supplier’s native country. Buyer is
responsible to obtain necessary permissions for further export/re-sale.
17) QUESTION IN DISPUTE
To settle any dispute the Karmsund Herredsrett is approved the legal venue.
General - Appendix
IND100077-7
24
INB100025-1 (Rev 3)
Terms
INSTRUCTIONS FOR THE CONSIGNEE
1) CONTROL
Control the goods immediately by receipt. Examine the quantity towards the invoice/packinglist/shipping documents.
Look for outward defects on the packing which may indicate damage on or loss of contents. Control the container and
the seals for any defects.
2) SECURING EVIDENCE
When defects on the goods have been found, evidence must be secured, and seller must be informed. Call the
transporter and point out the defects. Add a description of the defects on the goods receipt, the forwarder’s copy of
the way-bill or on the driving slip.
3) RESCUE
Bound the damage. Try to restrict the damage and the loss. Seller will compensate expences incurred due to
reasonable security efforts in addition to damage and loss.
4) COMPLAINT
Write immediately a complaint to the transporter or his agent. Forward immediately the complaint to the transporter or
his agent, and hold the transporter responsible for the defects. The complaint must be sent at the latest:
- for carriage by sea: within 3 days
- for overland / air transportation within 7 days
5) DOCUMENTATION
For any claims the following documentation is required, and must be forwared to the company or their agent:
invoice, way-bill and/or bill of landing, and/or statement of arrival, inspection document, besides a copy of the letter of
complaint to the transporter.
General - Appendix
IND100077-7
25
INB100025-1 (Rev 3)
Notes
CAUTION
This unit contains electrostatic sensitive devices.
Observe precautions for handling.
Computer Upgrading:
Customers who needs to open the computer to change PCI cards, install more memory, or set
internal jumpers can do so without voiding the warranty. Before opening a unit’s housing to remove
or touch a board, proper ESD measurements must be taken.
1. Operator should ground himself by using a wrist band.
2. The wrist band should be connected to ground via a ground cord.
3. A one megaohm resistor, installed in the wrist connection end of the ground cord, is a safety
requirement.
4. Alternatively an Static-dissipative ESD work mat could be positioned at the workplace.
The 3M™ 8501 Portable Field Service Kit is a good choice for this purpose.
All assisting persons who might come into contact with the endangered boards must also use the
ESD equipment.
General - Appendix
IND100218-1
26
INB100025-1 (Rev 3)
Revision History
Rev.ByDateNotes
1SE28 May 04First release.
2SE03 Sep 04General update.
3SE18 Nov 04General update.
4SE06 Dec 04General update.
5SE10 Feb 05Updated Testing & Type Approval section.
6SE17 Mar 05Updated Testing & Type Approval section.
7SE28 Apr 05Added ESD precaution in NOTES chapter.
8SE30 Jun 05Updated Testing & Type Approval section.
9SE18 Nov 05Updated Specications.
10&11
SE13 Mar 06Updated Testing & Type Approval section.
General - Appendix
IND100213-3
27
INB100025-1 (Rev 3)
Contact Information
Head ofce, Vats / Norway:
Jakob Hatteland Display AS
Åmsosen, N-5578 Nedre Vats, Norway
Tel: +47 5276 3700
Fax: +47 5276 5444
Sales ofce, Oslo / Norway:
Jakob Hatteland Display AS
Gjerdrums vei 12, N-0484 Oslo, Norway
Tel: +47 5276 3700
Fax: +47 2258 6790
Sales ofce, Frankfurt / Germany:
Jakob Hatteland Display GmbH
Werner Heisenberg Strasse 12,
D-63263 Neu-Isenburg, Germany
Tel: +49 6102 370 954
Fax: +49 6102 370 968
Sales ofce, Marseille / France:
Jakob Hatteland Display S.A.S.
Espace Provence, Les Docks-Atrium 10.3
10, Place de la Joliette, BP 13543
13567 Marseille, Cedex 2, France
Tel: +33 (0) 4 91 13 45 95
Fax: +33 (0) 4 91 13 45 09
Sales ofce, Orlando / USA:
Jakob Hatteland Display Inc.
801 International Parkway, 5th Floor
Lake Mary, FL 32746, USA
Tel: +1 407 562 1677
Fax: +1 407 562 1777
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